2
2020
Business
ISPNM
A N N U A L O P E R A T I O N P L A N
S U M M A R Y
2 0 2 2
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3
AOP 2022
MUHAMMAD QUSAIRY,
GM ISPNM
“Data is a useful tool, but human
initiative and understanding remain
at the heart of any successful
business”
Next
ISPNM key element in supporting NNOC future
look towards autonomous operation with
predictive capabilities and
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supporting the emergence of new technology
Next
Daneile 4
Continuous
Startup Business
Operational
“If you are not
taking care of
your customers, Excellence
your competitor
will.” Initiatives
– Bob Hooey
CONTINUE Customer’s
Proactive Service Fault – NAF@S
01 Proactive Service Perf – SPEEDOFIX
Enable SRG 24 – CTRACKER enhancement
Enable Self Healing – IP NE
Enable Automated Service Desk
02 FIX Invest Funds
Increase Self Serve adoption - SCAN
START Invest Funds
Digital Service Desk GNT
03 Proactive NTT – IP Network OSS
AI Cloud Censorship - IPTV
Intelligent Preventive Maintenance
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Intelligent Acceptance
5
Supporting New
Technology
Emergence
Daneile
Startup Business
D e t a i l H e r e
CONTINUE
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NGOSS Phase 4 – Automation &
01 Intelligent dignissimos ducimus qui blanditiis ise
praesentium voluptatum deleniti atque
NADI @ GNT – Capability building
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dolores et quas et molestias.
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dignissimos ducimus qui blanditiis ise
praesentium voluptatum deleniti atque.
START
Enabling Self Healing Network (New 03
Technology)
Enabling NGT – CSR,AGG
Enabling 5G Operation - CORE
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