AMANI TRAINING AND DEVELOPMENT BESPOKE MOBILE TRAINING ACADEMY EMPOWER * DEVELOP * IMPROVE * PROSPER TRAINING & SKILLS DEVELOPMENT Safari Lodges Boutique Hotels Hotels & Resorts
01 OUR BESPOKE MOBILE ACADEMY is for you if: In the thriving market of global wellness tourism, a spa is not a luxury—it's what guests expect. With the industry on track to hit $960billion in revenue by 2025, the absence of a high-standard spa facility means missed opportunity. Yet, the path to integrating this lucrative service can be daunting—especially when specialised skills, budget, and resources seem out of reach. You have a spa already, but want to enhance your guests’ experience You do not have a spa, but want to develop a mobile spa or in-room treatments You want to create a spa on-site You want to invest in a measurable and meaningful Corporate Social Investment opportunity, training therapists from local communities and creating employment opportunities
02 We have a simple and sustainable solution that will empower you to transform your spa experience into a competitive advantage, and ultimately stimulate referral business and drive revenue. Amani Training & Development is a bespoke mobile training academy that offers world-class training for Spa Therapists and Spa Managers in the African hospitality industry. Immediate impact Improved quality & consistency of service Established brand standards (SOPs) Improved incremental revenue Increased treatment & retail revenue Preferred employer reputation Employee loyalty & retention Impactful corporate social responsibility Employment equity Elevated BEE score Tax benefits Marketing opportunities We offer on-site training – proven to be a more viable, cost effective and efficient solution Programmes are modular and achievable in realistic time frames YOUR BENEFITS:
03 Training Programme Options Available • Amani is an accredited training provider with Services SETA (South Africa’s Sector Education and Training Authority) - Unit Standards within Beauty Qualification 80646 • Amani has Continuing Professional Development (CPD) Program approval from South African Association of Health & Skincare Professionals (SAASHP) • We only make use of ETDP (Education, Training and Development Practitioners) Qualified, and Constituent registered facilitators , Assessors and moderators Outcome: Amani Certificate of Completion (without assessments) Amani Certificate of Competence (with assessments) Programme A Programme B Programme C Hybrid Training Programme A customised solution incorporating programmes A and B Starter Skills Training Programme A SETA Accredited Programme For Basic, Entry Level Skills Bespoke Training Programme For individuals with work experience in the spa industry What Qualifies Us?
04 PROGRAMME A: Starter Skills Training Programme PURPOSE OF THE PROGRAMME: Industry Entry: To advance the career path of individuals seeking to enter the beauty industry by putting basic, entry level skills in place. Lateral Career Development: To advance the career path of individuals who are employed in positions such as front office, administration, housekeeping, and waitressing. They have not had fundamental training from formal institutions. Community Upliftment: To give women in underprivileged communities the opportunity to develop a career path in the Spa & Beauty Industry by putting a skill set in place supporting a sustainable career path. ENTRY REQUIREMENTS: • A minimum qualification of Grade 10 • Must have Fundamental Numeracy & English Literacy as achieved • Must be older than 18 years
Available for South Africans and Non-South African Citizens / Residents. NOTE: Non-South African citizens/ residents will not be eligible for SAQA Credits on the NLRD, and will not receive Service SETA certification. On completion and after successful assessment they will be awarded a Certificate of Competence from the Amani Training Academy, which is recognised by all industry partners. The Amani Training Academy is an Accredited Training Provider by all relevant governing bodies. Horizontal Progression: Spa Attendant Spa Receptionist Level One Therapist At least 12 months work experience in a spa environment, but no formal qualification. CAREER PROGRESSION: Potential career path should all additional training be completed. " MODULE PHASE 1 PHASE 2 PHASE 3 PHASES 1-3 PHASE 4 On Site: Training Hours Workplace Hours Case Study Hours Worksheets & Projects Formal Assessments Total Hours Achievements & Certifications for South African learners Description Theoretical & Practical Practical Practical Theoretical Formative, Summative Theory & Practical On Completion of Phases 1-3 1 week per module Mon-Fri 9h00-16h00 Saturday 9h00-14h00 Saturday 9h00-14h00 Mon-Fri 16h00-17h00 TBC OUTCOME No of Hours No of Hours No of Hours No of Hours No of Hours No of Hours * ETQA ** NLRD *** SAQA - All evidence collected - Upload to ETQA portal - Program verification by the ETQA (Service SETA) - ETQA issues statement of results: 80% pass rate - Amani issues Certification of Competence - Credits will be registered against learner’s name on the NLRD with SAQA Professional Conduct 30 30 10 5 5 80 Massage 30 20 10 5 5 70 Manicure & Pedicure 30 30 10 5 5 80 Skin Care 30 20 30 20 5 105 Waxing 30 20 10 5 5 70 Vertical Progression: Spa Therapist (Has a minimum 2 year diploma qualification, and at least 2 years work experience) Junior Therapist (Newly qualified therapist with a minimum 1 year certificate. Does not necessarily have work experience) Level One Therapist Spa Attendant/ Reception 05 * Education & Training Quality Assurance ** National Learners Record Database *** South African Qualifications Authority
06 PROGRAMME B: PURPOSE OF THE PROGRAMME: Skills development for individuals who have informal training and work experience in the spa industry: To advance the career path of individuals in your company, who have not had formal training, but have already gained working experience and in-house training. Through the development of Brand Standards, as well as Operational and Treatment SOPs, additional training enhances existing skills. Skills development for qualified therapists: Upskilling, correcting gaps in fundamental training, and enhancing the current skill set. ENTRY REQUIREMENTS: • A minimum qualification of Grade 10 • Must have Fundamental Numeracy & English Literacy as achieved • Must be older than 18 years • Informal workplace training in a spa Bespoke Training Programme This programme is customised around your business, taking into consideration your brand identity, strategy and standards. The aim is to streamline and enhance your operation by incorporating Amani’s foundational brand and operational standards. Consistent support ensures sustainable, efficient and profitable business solutions, with a focus on delivering an unparalleled guest experience.
CAREER PROGRESSION: Potential career path should all additional training be completed. MODULE PHASE 1 PHASE 2 PHASE 3 PHASE 4 On Site: Training Hours Workplace Hours Case Study Hours Worksheets & Projects Formal Assessments Achievements & Certifications Description Theoretical & Practical Practical Practical Theoretical Formative, Summative Theory & Practical Outcomes Training Schedule Mon-Fri 9h00-16h00 Saturday 9h00-14h00 Saturday 9h00-14h00 Mon-Fri 16h00-17h00 OPTIONAL 2 OPTIONS OF EXITS OPERATIONAL SOP’s (including but not limited to, and depending on requirements) Both Operational & Treatment SOP’s can be trained individually or as part of a consecutive training program EXIT 1: TREATMENT TRAINING SOP’s Complete all the training in the program without the assessments and receive an Amani Spa & Wellness Certificate of Completion. This is applicable for both South African and Non South African Citizens/residents. EXIT 2: TREATMENT TRAINING SOP’s Complete all the training in the program with the assessments and receive a pass rate of min 80%, and receive an Amani Spa & Wellness Certificate of Competence. This is applicable for both South African and Non South African Citizens/residents. 1. Induction 2. Brand standards for operational excellence 3. Spa etiquette 4. Front desk etiquette & guest relations 5. Grooming 6. Hygiene, sterilisation, and sanitation 7. Health & lifestyle consultation procedures 8. Change room protocols 9. Personal development & soft skills training 10. Treatment menu descriptions 11. Up-selling of treatments & retail products TREATMENT MENU SOP’s (including but not limited to, and depending on requirements) 1. Professional conduct 2. Signature treatments 3. Massage collection 4. Body rituals 5. Skin care (facials) 6. Manicures & pedicures 7. Nail technology 8. Grooming 9. Retail product knowledge Vertical Progression: Spa Therapist (Has a minimum 2 year diploma qualification, and at least 2 years work experience) Senior Therapist Mentor 07 PROGRAMME BENEFITS: We create Standard Operating Procedures (SOP’s) that systematically covers every aspect of the operation. We develop bespoke treatment menus, supported by comprehensive SOPs for all treatments. Should a hotel or lodge not have a Spa, Amani is able to customise this solution for a Mobile Spa Operation, for an in-room/tent spa offering with a collection of Spa treatments.
08 Driven by a lifelong commitment to empowering lives in the Spa & Wellness industry, I've dedicated the past three decades to teaching and developing women. Shortly after graduating as a beauty therapist 34 years ago, I recognised my calling was in education, and it has been the essence of my career ever since. In 2000, I identified a dire need in the market for quality beauty schools, and founded my own college. Over the years, I expanded to eight schools and franchises, with a focus on developing top-class therapists. In 2018 my journey took an exciting turn when I joined the Amani Spa & Wellness Group as Group Training Director. Being part of a company whose core is centred around impact and empowerment resonates with me on a very deep level both personally and professionally. We share the belief that women play a transformative role in shaping communities and societies. The opportunity to contribute the experience and expertise necessary to obtain accreditation for the Amani Training Academy has been a highlight of my career. We are on a mission to inspire and empower people to transform their lives by improving the quality of education and skills development training across Africa, with a focus on soft skills training and wellness interventions in all of our programmes. We look forward to collaborating with you to help people to transform their lives by supporting them on their journey in a meaningful way. CHRISTELLE PINK Group Training Director
09 WE ARE COMMITTED TO: Mentorship and training opportunities to help women to build their skills and advance in their careers - thus far women in rural Africa – by creating entrepreneurial and employment opportunities that drive social and financial independence Encouraging young women to take advantage of the rapidly growing wellness, spa and beauty industry Improving the quality of education and skills development training across Africa – we focus on including soft skills training and wellness interventions in all of our programmes Prioritising diversity and inclusion in our hiring and promotion processes Promoting women into leadership positions (most of our Leadership Team has moved up through the ranks within the business over the last decade) IN SO DOING WE CONTRIBUTE TO THE BROADER SOCIO-ECONOMIC ENVIRONMENT BY: Creating job opportunities, and reducing the rate of unemployment Contributing towards alleviating poverty Improving productivity, profitability and long-term sustainability A POWERFUL PURPOSE EMPOWERING WOMEN
"As corporations become more socially responsible and recognize the importance of diversity and inclusion, they must also recognize the power of women as both consumers and leaders. The time has come to unlock the full potential of women and harness their talent, creativity, and resilience to build a better world for all." - Melanne Verveer Co-Founder of Seneca Women and former United States Ambassador for Global Women's Issues © 2024 Amani Spa & Wellness RONLEIGH GADDIN CEO & Founder [email protected] +27 11 268 2060 +27 83 309 9690 CHRISTELLE PINK Group Training Director [email protected] +27 11 268 2060 +27 74 337 2150 Transform your Life