Basic Food And Bavereges Services

PORTFOLIO

DTA 20093 FOOD AND BAVERAGES SERVICES

MUHAMMAD ‘ADZIEM BIN WAZI
14DCC21F1033
SESSION 1 2022/2023

DTA 20093 FOOD AND BEVERAGES SERVICES Contents

Introduction 3
Napkin Folding Procedure 4 - 14
15 - 17
Layout and Changing 18 - 21
Tablecloth Procedure 22 - 25
26 - 29
Wiping Procedure 30 - 34
Setting Cover Procedure 35 - 41
Guest Handling Procedure
Sequences Of Courses 42

Preparing and Serving
bottled Beverages

Conclusion

DTA 20093 FOOD AND BEVERAGES SERVICES Introduction

Food and beverage services sector contributes a
great deal to the profits in hospitality industry. With
the increase in importance of business meetings, a
range of personal and social events, many
customers visit catering establishments frequently.
The food and beverage professionals tirelessly work
to intensify customers’ experience through their
service.
The F&B Services providing businesses deliver food
and beverages to their customers at a particular
location (on-premise) such as hotel, restaurant, or at
the customer’s intended premises (off-premise).

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE NAPKIN FOLDING

EQUIPMENT / UTENSIL
GLOVE

FABRIC STARCH

IRON

LINEN (NAPKIN)

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DTA 20093 FOOD AND BEVERAGES SERVICES

Bird Of Paradise

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DTA 20093 FOOD AND BEVERAGES SERVICES Step Folding For Bird Of Paradise

1. Fold napkin in half
and in half again.

2. Then fold in half
diagonally with point on
the top and facing up

3. Fold left and right
sides down along centre
line, turning their
extended point under.

4. Fold in half on along
dimension with edges
facing out.

5. Pull up points and
arrange.

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DTA 20093 FOOD AND BEVERAGES SERVICES

Atrium Lily

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DTA 20093 FOOD AND BEVERAGES SERVICES Step Folding For Atrium Lily

1. Fold napkin in half
diagonally.

2. Fold Corner to top.

3. Fold bottom point up to
1” below top.

4. Fold point back onto
itself.

5. Fold each of points at top
down and tuck under edge
of folded-up bottom and
fold down one layer of top
point and tuck under base
fold.

6. Turn napkin over and
tuck left and right sides into
each other. And open base
of fold then stand upright

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DTA 20093 FOOD AND BEVERAGES SERVICES

Candle

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DTA 20093 FOOD AND BEVERAGES SERVICES Step Folding For Candle

1. Fold napkin in
diagonally.

Fold up based 1/3 way.

3. Turn napkin over and
roll from right to left.

4. Tuck corners inside
cuff at base of fold and
stand.

5. Turn one layer of
point down and set on
based.

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DTA 20093 FOOD AND BEVERAGES SERVICES

Fan

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DTA 20093 FOOD AND BEVERAGES SERVICES Step Folding For Fan

1. Fold napkin in half.

2. Starting bottom,
accordion pleat 2/3 way
up.

3. Fold up in half with
pleating on the outside.

4. Fold upper right
corner diagonally down
to folded base of pleats
and turn under edge.

5. Place on table and
release pleats to form
fan.

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DTA 20093 FOOD AND BEVERAGES SERVICES

Waterfall pleat

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DTA 20093 FOOD AND BEVERAGES SERVICES Step Folding For Waterfall Pleat

1. Lay napkin on table
then fold in half from top
to bottom.

2. Fold the napkin in half
from side to side.

3. Position the open end
away from you and fold
down the top layer.

4. Accordion fold this
layer up until it reach the
centre.

5. Flip the napkin over
and fold in half.

6. Fold the left and right
ends back and tuck.

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE LAYING TABLE CLOTH

LINEN’S NAME DIAGRAM

TABLE CLOTH

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DTA 20093 FOOD AND BEVERAGES SERVICES Step For Laying Table Cloth

Put folding tablecloth
early that we make at
the center table.

Then, open the tablecloth
carefully and neatly.

Take the top flap
between the thumb and
the end the first finger
with the thumb upper
most and the center fold
between the first and
second finger.

Lean the across the table
and release the bottom
layer to hang over the
far edge of the table.

Adjust the tablecloth
accordingly.

Shape the end of the
tablecloth on each Side
of the table.

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DTA 20093 FOOD AND BEVERAGES SERVICES Step For Changing Table Cloth

Open the clean
tablecloth by holding it
according to the method
of laying tablecloth.

At the same pull out the
soiled cloth underneath
the clean one to the
end. The edge of the
new tablecloth should
replace the position of
the soiled tablecloth.
Fold the soiled
tablecloth and removed
it.

Adjust the tablecloth
accordingly.

Shape the end of the
tablecloth on each Side
of the table.

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE WIPING PROCEDURE
(GLASSWARE,
EQUIPTMENT / UTENSIL
TRAY CHINAWARE, FLAT WARE

GOBLET

CHINAWARE

FLATWARE

WIPING CLOTH

WATER PITCHER

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DTA 20093 FOOD AND BEVERAGES SERVICES Wiping Glassware

Prepare hot water

Fill up the water pitcher
with hot water

Put the goblet on top of
the water pitcher

Wipe the goblet without
touching it with your
hands.

Make sure the goblets is
clean from any fingerprint
or dirty

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DTA 20093 FOOD AND BEVERAGES SERVICES Wiping Flatware

Prepare hot water

Fill up the water pitcher
with hot water

Put the flatware in the hot
water with handle up

Hold the flatware handle
with the left hand using
the cloth.

The handle is to be
polished last before
putting it on the clean
tray.

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DTA 20093 FOOD AND BEVERAGES SERVICES Wiping Chinaware

Prepare hot water

Fill up the water pitcher
with hot water

Put a little water in the
chinaware

Carefully take the
chinaware and wipe the
chinaware around without
touching it with your
hand.

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE SETTING COVER
PROCEDURE (TABLE D’HOTE
EQUIPMENT / UTENSIL
Table AND A’LA CARTE)

Flatware

Chinaware

Menu Card

Goblet

Centerpiece

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DTA 20093 FOOD AND BEVERAGES SERVICES

LINEN NEEDED
Table Cloth
Napkin

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DTA 20093 FOOD AND BEVERAGES SERVICES A’LA CARTE COVER

Laying Table cloth

Put the side plate down

Lay the spoon the right
side and fork at the left
side

Place the goblet above the
tip of the spoon

Place the napkin, the
centre piece and menu
card

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DTA 20093 FOOD AND BEVERAGES SERVICES TABLE D’HOTE COVER

Laying table cloth

Put the side plate
down

Lay the spoon, table
knife, appetizer
knife the right side
and fork, appetizer
fork, bb plate and
knife butter at the
left side
Place the goblet and
cup coffee above the
tip of spoon

Put the dessert
spoon to the left and
the dessert fork to
the right on the
plate
Place the napkin,
flower decoration
and menu card

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE GUEST HANDLING
PROCEDURE
EQUIPMENT / UTENSIL
Table

Chair

Chinaware

Flatware

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DTA 20093 FOOD AND BEVERAGES SERVICES Goblet
Centre piece
Menu Card

LINEN
Table Cloth

Napkin

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DTA 20093 FOOD AND BEVERAGES SERVICES GUEST HANDLING PROCEDURE

Guest Greeting

Guest Sitting

Unfold Napkin

Water Service

Presenting and describing
menu

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DTA 20093 FOOD AND BEVERAGES SERVICES Taking Order and
recommending dishes

Serving food and
beverage

Clearing Table

Handling Bills

Thanking Guest and
Resetting the table.

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE SEQUENCES OF COURSES

EQUIPMENT / UTENSIL
Table

Chair

Chinaware

Flatware

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DTA 20093 FOOD AND BEVERAGES SERVICES Goblet
Centre piece
Menu Card

LINEN
Table Cloth

Napkin

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DTA 20093 FOOD AND BEVERAGES SERVICES GUEST HANDLING WITH SERVE COURSE BY SEQUENCES

Guest Greeting
-Approach the guest with
an appropriate welcome.

Guest Sitting
- When arrived at table,
pull the chair for the guest.

Unfold Napkin
-

Water Service
-Ask guest for water either
warm or cold water.

Presenting and describing
menu

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DTA 20093 FOOD AND BEVERAGES SERVICES Serving food started with
appetizer :
- Mixed Green Salad

Serving the soup which is :
- Cream Of Pumpkin Soup

Serve the main course to
the guest which is :
- Roasted Chicken serve
with mushroom sauce.

The dessert at the day is :
-Pina Collada Bread
Pudding With Butterscoth
Sauce.

Ask the guest for tea or
coffee and offer them the
mocktail which is :
- Watermelon Bellini
Mocktail.

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DTA 20093 FOOD AND BEVERAGES SERVICES Clearing guest table.

Handling Bills for the
guest.

Thanking Guest and wish
them have a nice day or
other positive words such
as hope they will come
again.

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DTA 20093 FOOD AND BEVERAGES SERVICES JOB TITLE PREPARING AND SERVING
BOTTLE BEVERAGES
EQUIPMENT / UTENSIL
Service Tray

Corkscrew

Glassware ( Goblet or
depend on what type of
bottled beverages )

BB Plate

Bottled beverages

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DTA 20093 FOOD AND BEVERAGES SERVICES SERVING BOTTLED WATER

Greeting the guest.

Introduce the bottled
beverages to the guest.

Ask guest “May I open
Your Beverages Miss / sir
/ Madam ) then open the
bottle, give the guest the
cork to guest smell of
beverages.

Pour the water into glass
in front of guest and say
“Enjoy Your Drink” . Then
left the bottle a side.

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DTA 20093 FOOD AND BEVERAGES SERVICES MOCKTAIL PREPARATION

-Peel the water melon and
cut into cube, blend the
watermelon

- Pour The Sprite half of
goblet.

Put in ice cube, and then
pour the watermelon juice
into goblet.

Garnish with mint leaf.

-Glassware that use for
mocktail.

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DTA 20093 FOOD AND BEVERAGES SERVICES

Watermelon
Bellini Mocktail

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DTA 20093 FOOD AND BEVERAGES SERVICES ORANGE CUTTING TECHNIQUE

Orange
Fork
Paring Knife
Plate

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DTA 20093 FOOD AND BEVERAGES SERVICES -Cut the bottom and top
of orange.
-Prick the rest of the
orange with a fork.

- Peel the orange skin
with sharp paring
knife

- - The cut the orange
along the lines of the
orange to take out an
orange segment.

- Put an orange
segment on plate and
arrange.

- This Method usually
use for France Service
Which is the waiter
with their Gueridon
Trolley making a
Orange Crepe Suzette

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DTA 20093 FOOD AND BEVERAGES SERVICES

An Oranges
Segment

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DTA 20093 FOOD AND BEVERAGES SERVICES CONCLUSION

I am Muhammad 'Adziem Bin Wazi registration
number 14DCC21F1033, I would like to thank the
lecturer who taught the DTA 20093 Food And
Beverages Services course. The conclusion I got after
studying this course, was able to know the right way
to serve guests who come to the restaurant, recognize
different types of plates and bowls and cutlery. In
addition, identify techniques and service methods
according to the menu and so on. Finally, I hope that
what I learned from this course I can apply to the
restaurant operation course next semester and also
for the basic preparation for industrial training at the
end of the semester. Thank you.

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