HABIA NEWS(India). Pg 18

HABIANEWS
NOVEMBER/DECEMBER 2008
Nº11 £3

BUILDING FOR THE FUTURE

Learning providers
setting the standards
for tomorrow

YOUNG APPRENTICESHIPS
The long road to success

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Another year, another Salon Inter- be obvious, but its surprising how few do it, or at least do it
national. And it’s fair to say that well. And it would seem Mintel agree with us – turn to the
this was our biggest and best yet. News section to find out more, and discover how you can
As well as our stunning stage, its improve the selling skills of both you and your staff.
design and the materials we had to
offer, I was yet again blown away Until the next time, enjoy the magazine, and have a great
by our skills teams, from the UK and Christmas.
beyond, who worked so hard to keep the crowds entertained
and communicate our message about training and skills. Well Alan Goldsbro, Editor in Chief
done, guys. And of course, a special mention to our special
guests such as the NHF Inspire Team and the Andrew Collinge EVENTS - NOVEMBER
Artistic Team – I think it’s a testament to what we do that we
are able to attract such well-respected names to our stage. 12-14 Nov 2008 Cosmoprof Asia, Hong Kong
But with Salon now just a distant memory, it’s time to focus www.cosmoprof-asia.com
on the upcoming months. 2009 is rapidly approaching and
we are getting ever closer to the official launch of the Diploma 15-16 Nov 2008 Mind, Body & Soul, Olympia, London.
in Hair and Beauty Studies. Next September may seem a www.mbsevents.co.uk
long time away, but there is already an air of anticipation. Of
course, it still not too late for you to get involved, and we have 16 Nov 2008 NHF South England Championships,
an excellent article from Yvonne Malpass at Solihull College on Southampton. Tel: 01794 514153
what being part of a Diploma consortia really means.
24 Nov 2008 HJ’s British Hairdressing Awards.
We also have the launch of new standards for hair and Grosvenor House Hotel, London.
barbering, and the current review of the beauty, nails and spa
standards. Without the standards, much of the work we do Tel: 0208 6528845
would not be possible. No codes of practice, no guidance
packs, no business development tools, and no qualifications. 30 Nov - 2 Dec 2008 Professional Beauty India, New Delhi
They really are the bedrock of everything we do at Habia, so www.professional beauty-expo.com
it is vital that you have your say on their development. The
beauty, nails and spa standards are still in the process of being EVENTS - DECEMBER
reviewed, so make sure you have your say.
1 Dec 2008 Fellowship for British Hairdressing
And finally, it’s coming up to that time of year we all love (or Luncheon and Awards, London.
dread) – Christmas! It’s the ideal time for salon owners and
managers to be increasing their bottom line by recommending Tel: 01295 724579
products and gifts to customers. You would think this would

CONTENTS PRODUCTS & SERVICES (page 29)
Stay up to date with the latest products and materials
NEWS (page 5) to help you in your business, training and career
All the latest updates from your industry
PRODUCT OF THE MONTH (page 35)
ACROSS THE UK (page 11) Essential reading for those looking for business success.
News from your part of the UK
TAKING CARE OF BUSINESS (page 36)
CELEBRATING SUCCESS (page 12) Round-up of all the latest health and safety
Recognising the top achievers in your industry and employment law information

TRAINING & QUALIFICATIONS (page 15) FEATURE – THE FUTURE OF LEARNING
Updates and information on Apprenticeships AND QUALIFICATIONS (page 41)
and Young Apprenticeships
FEATURE – CUSTOMER CARE (page 43)
INTERNATIONAL (page 18)
The latest news and developments from Habia’s EXHIBTIONS AND EVENTS (page 44)
international partners Find out what happened on the Habia stage
at Salon International 2008
STANDARDS (page 22)
Updates on reviews, consultations and how you SKILLS TEAM (page 46)
can influence the standards that form the basis of The latest from the Habia Skills Team, plus an insight
qualifications in to the career of Michelle Thompson

DIPLOMAS (page 24) BUILDING FOR THE FUTURE (page 48)
The latest updates on the new Diploma in Hair Training providers setting the standards
and Beauty Studies – one of the biggest changes for tomorrow
in education for a generation

FEATURE – THE DIPLOMA (page 26)
Practical solutions to Diploma complexities

Front cover image: Andrew Whitton | Habia 2008 ©
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NEWS

Apprentice wage increase causes
mixed reactions

Government plans to increase Eileen Lawson John Denham
the weekly wage of apprentices
in England have caused mixed wage survey relating to existing and over in their first year as an
reactions across the industry. apprentice exemptions, we known apprenticeship are exempt from
that increasing costs ahead of being paid the National Minimum
The minimum weekly earnings inflation will almost certainly result Wage (NMW). In 2005, the Learning
for apprentices on LSC funded in people thinking very carefully and Skills Council (LSC) introduced
programmes in England will be about how many apprentices they a requirement that employers pay
increased from £80 to £95 a week take on in 2009.’ All apprentices apprentices a minimum of at least
from August 2009. The 18.75 per aged 16-18, and those aged 19 £80 per week.
cent raise was announced by Skills
Secretary John Denham at the
Trades Union Congress (TUC) in
early September.

The government estimates that
up to 26,000 apprentices will
benefit from the raise, mostly in
female dominated sectors such
as hairdressing and child care.
Speaking to the Congress, Mr
Denham explained, ‘Today, the
average apprentice is paid over
£170 a week. It will be young
women – apprentices like those in
hairdressing and care – who will
benefit most.’

However, the NHF has criticised
the move. Eileen Lawson, NHF
General Secretary, said, ‘From
our own national minimum

Your views on the apprenticeship wage increase

“We have around 100 apprenticeship learners on such a huge jump to finance.” Nicki Chaplin, Course
our programme and for the first time in ten years we for WBL Hairdressing, Grimsby College
are having to track that learners are on the minimum
wage as a handful of salons seem reluctant to pay “There is a measure of naivety in the mind of
the minimum wage. We have now decided to send Government when they say “It will be young women
each salon a free booklet with the minimum wage - apprentices like those in hairdressing and care -
guidelines as a gentle reminder, even though we who will benefit most”. In reality, the likelihood is
know that the local authority send out the details to that many of those young people referred to will not
all local businesses. We think that some salons will benefit at all and indeed quite the opposite will be the
find it difficult to respond to the increase in August. case - because they won’t get a job.”
We are finding that some salons have reduced their Bill Shaw, Chief Executive, Dimensions Training,
request for apprenticeship training this year which Barnsley
we suspect may be linked to the credit crunch.”
Yvonne Malpass, Head of School for Hair, Beauty and “This is a really bad idea, due to the economics of
Holistic Therapy at Solihull College the country at the moment. Working with employers
and learners, I know that the first thing that hair and
“This increase could not come soon enough. The beauty employers would do would be to cut back on
minimum amount employers have to pay is £80, all apprentices.” Anne Proctor, Training Co-ordinator
which is just degrading to a student working towards for Hair and Beauty, Lancaster and Morecambe
a professional skilled qualification. I understand College
that with the current financial crunch that there will
be some employers worried about finding the extra Have your say
money in wages to accommodate the price increase,
but if it was done more frequently there would not be Got something to say about the rise in apprentice
wages? Then go to the Habia talkboards at
www.habia.org and voice your opinion.

HABIA NEWS 5

NEWS

VTCT supports new Benevolent education programme

The Hair and Beauty Benevolent (HABB) Eva Proudman, HABB President, developed the concept
has launched a new programme that with Habia’s Director of Business Development,
will provide educational support and Jackie Holian. ‘This financial injection of £28,000 by
opportunities to those most in need. VTCT will help to provide much needed resources to
HABB in assisting with the many requests we have for
The programme, financially supported education and training,’ said Eva. ‘HABB recognises the
importance of education in creating opportunities for
by the Vocational Training Charitable people and this programme will enable us to help more
people. This money can only be used to help those
Trust (VTCT), will benefit industry requiring help in education and training so we are keen
to hear from people who may be suitable for assistance.’
professionals such as those who are
VTCT is committed to helping people change their lives
returning to work after absence due through learning and would welcome applications from
other organisations identifying worthy causes in the
to exceptional circumstances, industry requiring support for education and training.
For further information on the HABB programme,
require retraining because contact 01895 675 290 or go to www.habb.org.

they are unable to continue

working within the industry

or have a child who

requires support for

Eva Proudman exceptional learning
requirements.

Carlton Professional announces judging panel for SEBTA 2009

Gill Morris, Habia Director and Employer Champion for Angie Sawicki, Carlton Group’s Trainer. Now in its third
the Diploma in Hair and Beauty Studies, is among the year, SEBTA, the only national student competition
judges appointed to the panel for Carlton’s 2009 Student celebrating excellence in electrotherapy, is aiming to
Electrotherapy Beauty Therapist Award (SEBTA). capitalise on its success in 2007 and 2008. For more
Joining her are Sara Wilce, head of Virgin Touch, and information, go to www.sebta.co.uk.

Gill Morris Sara Wilce Angie Sawicki

New membership programme Members will get
for learning providers
s

NEWS

Salons need to face up to lack
of selling skills, says report

The hairdressing industry could be doing more to make make a sale. Mintel’s research reflects our own, and
the most of selling opportunities in the salon. That’s shows that there are simple steps that can be taken to
according to a report by Mintel, a
leading market research company. grow the bottom line through professionally
recommending products in a friendly, non-
Although its report, UK Hair Salon pressurised way.’
Products 2008, found that retail sales
had increased by 6% since 2006 to £191 Habia’s Selling Skills pack can help
million, that figure would have been managers and staff recognise sales
higher if selling skills within salons were opportunities, sell with confidence
improved. and ease, and create sales orientated
consultations. It can also help businesses
Lack of commercial knowledge is a exceed sales targets, close more sales
major factor, with staff lacking product opportunities and create satisfied, happy
knowledge and confidence. Likewise, clients who value your professional advice.
the young age of the average salon staff
member may make them less credible Habia’s Selling Skills pack retails for £75.
as sales representatives in eyes of Training in selling skills is also available
clients. from Habia. Contact [email protected] for
more information.
Jackie Holian, Director of Business
Development at Habia, said, ‘There Further information on Mintel’s report
are clearly key issues that are preventing salons from can be found at www.mintel.com. Habia
making the most of the time they have with clients to research highlighting skills gaps is available
at www.habia.org in the Reports, Statistics and
Information section.

Hairdressing campaigner meets PM
to launch Cancer Hair Care

Habia member Jasmin Julia Gupta got the chance Cancer Hair Care Founder Jasmin Julia Gupta
to meet Prime Minister Gordon Brown this summer and MP Barbara Follett outside No 10 Downing Street
and explain her concept for an online network of hair
services for people with cancer. Jasmin was invited cancer patients, and for her commitment to ethical
to meet with the Prime Minister at 10 Downing Street business. Jasmin is a great role model and I really
in June earlier this year, along with MP Barbara admire her for turning her ‘profit with principles’ idea
Follett, to discuss her plans for her Cancer Hair Care into a reality.’
website, due for launch this December.
Prime Minister, Gordon Brown, commented, ‘I was
Jasmin said, ‘It was such an honour to meet the delighted to host entrepreneur Jasmin Julia Gupta
Prime Minister. I also chatted to his wife Sarah, about at Downing St, and hear first hand how Jasmin has
the importance of services for people with cancer built her Cancer Hair Care business in Stevenage and
and the emotional impact that hair loss can have. Hertfordshire.’
What great recognition for the hairdressing industry
and all of those in our business who offer our very If you offer any services to people with cancer, be it
valuable help to people with their hair care through on a small or large scale, Jasmin would like to hear
cancer.’ from you. Email her at [email protected].
The web site, www.cancerhaircare.com, launches
Jasmin acquired her original wig cutting skills this winter.
whilst directing a cancer project for Trevor Sorbie
International. Having left the Sorbie camp in 2005,
she expanded her cancer hair knowledge and
set up a local cancer care hairdressing service in
Hertfordshire. She found the demand for services
and advice incredibly high. As a response, Jasmin
will be launching a unique web site full of expert
advice and free information.

Barbara Follett, MP, said, ‘The Prime Minister wanted
to meet Jasmin so he could thank her personally
for all the voluntary work she does, especially with

HABIA NEWS 7

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NEWS

Dimensions fields new campaign

The Dimensions Group, the Barnsley Rachel Hearne, BFC,Tina Shaw, Bill Shaw, Dimensions, Don Rowing, BFC.
based hairdressing company, has
embarked on its largest single avid Barnsley fans, it’s good to certainly reached the heart and
marketing campaign in its 35 year support our local team whose minds of all football fans across the
history. Dimensions have signed a slogan is ‘Stronger Together’. UK last season, when they reached
three year contract with Barnsley Whilst Barnsley are not one of the the semi final of the FA Cup beating
Football Club (BFC) to sponsor the biggest teams in the country, they Liverpool and Chelsea on the way.’
corner stand which houses the Club
64 Suite, the Players Private Lounge
and the Disabled Stand.

The latest move between the
Dimensions Group and BFC follows
two successful years of sponsorship
of the BFC Academy, which sees
over 100 young footballers aged
between 6 and 16 wearing shirts
emblazoned with the Dimensions
logo for all their games – a
partnership which is now continuing
into its third year.

Dimensions Founder and Chief
Executive Bill Shaw said, ‘As a
Barnsley based company and as

Hairdressers needed to help homeless people this Christmas

Hairdressers are urgently needed to volunteer their numbers could have been higher though as Crisis was
services to help homeless people in London over the desperately short of hairdressers last year, so if you are
festive season as part of Crisis Christmas, running from a hairdresser or manicurist or you are just interested in
Tuesday 23 December - Tuesday 30 December 2008. helping out in the salon, please do sign up today.

Hair cuts by volunteer hairdressers will be an integral This year, shifts for hairdressers and manicurists are
part of the many services on offer for homeless people available from 23 to 29 December from 9am to 5pm.
in the capital helping to boost their self esteem and Volunteers are encouraged to do at least two shifts.
giving them the opportunity for a new make-over. Karen Scarborough has been volunteering at Crisis
Christmas since 2002, initially as a general volunteer
Nine temporary centres will be set up in London by in the clothing area and warehouse, and currently as
Crisis, the national homelessness charity, as part of Organiser of the Salon Service.
the Christmas activity. The centres will provide vital
companionship and hot meals for homeless and ‘While volunteering at Crisis, I have met some really
vulnerably housed people as well as essential services amazing guests and wonderful compassionate
like health checks, housing advice, training and further volunteers. The guests are so humbling and appreciative
education opportunities. of all that we provide; company, a lively atmosphere and
the services on offer.
As well as hairdressers and barbers, Crisis is also on the
lookout for people who would like to be hairdressing Everybody knows how good it feels to go to a
assistants or help run the salon. Assistants don’t need hairdresser and have your hair done so it’s great to
to be qualified but must have enthusiasm. Also needed be able to provide this service for our guests at Crisis
are people who know how to braid hair and those Christmas.’ To find out more about volunteering, call:
with manicure skills.In 2007, 1155 guests had their hair 0207 426 3874, email [email protected] or
done and 255 visited the nail bar for a manicure. These apply online at www.crisis.org.uk/volunteering.

HABIA NEWS 9

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ACROSS THE UK

Habia forum member joins fight against dermatitis

A member of the Habia Scottish beauty forum is joining Executive (HSE) work with others to develop a standard
the fight against dermatitis after being appointed to a care document for occupational allergic skin disease.
new evidence based review panel on the condition. The review, which began in September 2008, is likely
to take around 18 months. Aileen will be helping to
Aileen Hamilton, who is Head of Hair and Beauty at develop appropriate questions to address the various
Edinburgh’s Telford College, was appointed to the issues the review will look at, attending working group
panel as an employer representative by the British meetings, assessing relevant literature reports and
Occupational Health Research Foundation (BOHRF), contributing to the final recommendations of the group.
which is funding a project to develop evidence-based
guidelines for the identification, management and Outputs from the review will be published guidelines
prevention of occupational dermatitis and urticaria for occupational health practitioners, primary care
(hives). practitioners, health and safety practitioners, safety
representatives, employees and employers.
The appointment comes after a recent House of Lords
Science and Technology Committee enquiry into Go to www.bohrf.org.uk/content/cur_proj.html#ocd for
allergy, which recommended that the Health and Safety more information.

Habia included in Skills for Business profiles

Habia has become one of only two workforce development vital
non-Sector Skills Councils included to advisors and influencers
in the Skills for Business project to working with potential recruits.
produce Labour Market Profiles for
Scotland. The profiles have been
gathered into a single glossy
All the sector profiles follow the folder- and copies sent to
same format, and are packed Scottish secondary schools,
with summary information on the Careers-Scotland advisors, and
nature of each industry; the type Job Centre Plus local offices
of jobs available; wages; skills, and throughout Scotland.

Objections to over regulation Skills at Work in
of lasers in Scotland Northern Ireland

Habia has responded to a recent Habia would like to propose that The Department for
consultation on proposals by the the regulations encompass the Employment and Learning
Scottish government to regulate the appropriate use of lasers and IPL (DELNI) has published a
use of laser and intense pulsed light equipment by reference to existing report that provides an
treatment. The Regulation of Care National Occupational Standards overview of work skills in
(Requirements as to Independent and qualifications and move to a Northern Ireland drawn from
Healthcare Services) (Scotland) more regulated system as proposed data collected for the 2006
Regulations 2008 proposes specific by Habia and the Independent Skills Survey of the United
regulations and requirements to Healthcare Advisory Service in Kingdom. Skills at Work
independent healthcare providers, response to proposed deregulation in Northern Ireland uses a
which would include salons and of lasers in England.’ new and different approach
clinics offering laser and IPL to measuring skills in the
treatments. Northern Ireland economy.
The report explains how
In its response, Habia stated that several aspects of work skills
‘We have particular concerns can be measured using the
regarding the use of lasers information gathered and
and intense pulse light (IPL) examines the distribution
treatments which are offered by of job skills among those
beauty therapists within salons in work. It provides
for the removal of hair and photo comparisons between
rejuvenation. Unless these areas Northern Ireland and the
are exempt from the proposed rest of the UK according to
regulations, it is possible that your various measures of skills
proposals will drive the current level.
users underground and thus out
of reach of good practice guidance For more information, go to
and appropriate regulation. www.delni.gov.uk

HABIA NEWS 11

CELEBRATING SUCCESS

Willis star of British Open BHBA winners
Hairdressing Championships announced

Leanne Willis, of The Venue, in together competitors from all over The tenth annual British
Ashington, Northumberland, scored the country. Hairdressing Business
a double hat trick at the British Open Awards took place this
Hairdressing Championships at the Other winners at the record- September, with some
Ricoh Arena, in Foleshill, Coventry, breaking spectacular included Steve of the top names in the
on September 28. Clewlow, of The Coach House, industry gathering together
Wolverhampton, British Champion to recognise and reward
Willis proved the star of the show in Men’s Hairdressing and Kimm innovation, business acumen
scooping six titles, including, Men’s Elwell, of Escape Hair Studio, and excellence.
Street Fashion, Colour Creation, Cannock, Staffordshire, NHF Bridal
National Hairdressers’ Federation Champion. The awards, which took place
(NHF) Men’s Fashion Award, NHF in September at the Royal
British Fashion Hairdresser of the Hamish Wilson, director of Lancaster Hotel, London,
Year, Ladies Street Fashion Hair competitions, said, ‘Those who were presented by Nicky
Up and British Champion in Ladies enter the British Open aspire to be Campbell of BBC Watchdog
Hairdressing. the best they possibly can. They after a welcoming cocktail
achieve on behalf of themselves, party and four-course dinner.
The championships, organised their salons, the community, the
by the NHF, is one of the most clients and the industry, leading to Jayne Lewis-Orr,
important competitions for the competent staff that both enhance Publisher/Editor-in-Chief
hairdressing industry, bringing and compliment the salon’s of Hairdressers Journal
business.’ International, which
organises the awards, said,
Wella announces Trend ‘Dedication and commitment
Vision Award winners to excellence is something
that has been shown by
Trend Vision Alex Green, hob Salons, Trend Vision MatthewTaylor,TaylorTaylor every finalist. All of the
Whetstone,YoungTalent Gold winner Hairdressing, Sheffield, Color finalists represent the best
the hairdressing industry has
This year’s winners of the Wella Camden, and bronze to Jude Bale, to offer.’
Professional Trend Vision UK Strangeways, Leigh-on-Sea.
08 Awards were announced Dom Migele, owner of the
at a ceremony in London this Managing Director of Wella Migele Experience, Kirkcaldy,
September. Professionals, Allison Kirkby, said, which took the Customer
‘Every individual who has reached Care award, said, ‘I must
Over 700 people gathered at The the final has achieved a tremendous congratulate the Hairdressers
Roundhouse, Camden, to see the accomplishment and they, and our Journal and all of the
winners receive their award from T4 winners, should feel very proud sponsors who are involved
host Steve Jones on 22 September of what they have all achieved with the British Hairdressing
2008. tonight. It is fantastic to see so Business Awards as this
much passion and creativity and I event has proved to be a
Taking gold in the Colour category know our esteemed panel of judges catalyst in raising awareness
was Mathew Taylor of Taylor Taylor had their work cut out choosing our and professionalism within
Hairdressing, Sheffield, whilst silver winners.’ the hairdressing industry’.
went to D’Nae Udall, hob Salons,
Camden and bronze to Daniella Matthew and Alex will now go on Go to www.hji.co.uk/blogs/
Ingrosso, Wigs and Warpaint, to represent the UK at the Wella main/2007/09/british-
Sheffield. Gold in the Young Talent Professionals Trend Vision Award 08 hairdressing-business-1.html
Category went to Alex Green of hob International Final due to take place for a full list of the winners.
Salons in Whetstone, with silver in Lisbon, Portugal, on 23 November
going to Paul Short, hob Salons, 2008.

12 HABIA NEWS

CELEBRATING SUCCESS

Hob salons take regional salon group of year award

Hob salons have taken one the industry’s most HAIR Magazines Regional Salon Group of theYear 08
prestigious awards – for the second time running. The
salon group took the much sought after Regional Salon award is really valued and is testament to the high
Group of the Year at the glitzy 2008 Hair Magazine quality hairdressing and service our team work hard to
Awards, with directors Akin Konizi, Clive Collins and Paul maintain.’
Simbler on hand personally to pick up the prize.

The event took place at the Haymarket Hotel, London,
on 23 September, and capped a remarkable week for
the salon group after they also took three awards at the
Wella Trend Vision Awards the previous day, including
the Gold and Silver Award for the Young Talent Award
and a Silver Award in the Colour category.

Akin Konizi said ‘To win this award is fantastic for
us. Recognising hob salons as bringing the best in
hairdressing and customer service to our clients, this

Golden success for NHF Team

Lucie Webster - Long Hair Down Paris 2008 Edith Webster - Lucie Webster - Podium Gold Paris 2008

Obviously inspired by the success of Team GB this Full Fashion. Edith Webster, from The Hair Company, in
summer, the NHF’s British hairdressing squad put in an Solihulll, took Gold in the Senior Ladies Fashion on Long
Olympian performance at this year’s Rose D’or/Trophee Hair down.
de Paris Championships to take three golds.
The NHF team aren’t resting on their laurels however,
Held at the Mondial Coiffure Beaute (MCB), Porte de and already have one eye on the World Hairdressing
Versailles Paris on September 14-15, the Rose D’or Championships in Paris in 2010.
Championships is part of the Organisation Mondial
Coiffure International calendar and is considered one Wendy Harris, Team GB manager, said, ‘It was just a
of the essential stages towards the World Hairdressing fantastic start and both Steve and Edith worked really
Championships. hard and I am extremely proud of them. What a boost
for me in my new position as Team Manager and all
Steven Smart, of Hair Wizard, Weston super Mare, took bodes well for the World Hairdressing Championships
Gold medals in both the Senior Ladies Trend Cut and the for 2010.’

Hairdresser takes top award at first ever EuroSkills

A hairdresser from Leamington Spa was amongst An estimated 40,000 spectators watched 400
another UK team topping a medals chart – this competitors from 29 countries, competing in 25
time at the first ever EuroSkills, a brand new different competitions covering 49 vocational skills.
pan-European skills competition. Team UK competed in six competitions covering
automotive technology light vehicle, cleaning
Sarah Terry, 20, from Bishops Tachbrook, services, farrier, fashion, office ICT and hairdressing,
Leamington Spa, took the gold for hairdressing at the taking an incredible eight gold medals.
awards, held from 18-20 September in Rotterdam,
Netherlands. Sarah also took the Best in Nation Go to www.ukskills.org.uk/news for more
award, meaning that she was the highest scoring information.
competitor from Team UK.

HABIA NEWS 13



TRAINING AND QUALIFICATIONS

Young Apprentices at Salon

Habia’s Young Apprentice of the Year competition appeared on plasma screens on the Habia stage as they
winners made their first ever appearance on stage at this accepted their awards.
year’s Salon International.
Winner Tequila Darby, from South Nottingham College, Patrick Cameron, who took part in the judging of
part of the Strands Partnership, with runners-up the competition back in June 2008, made a guest
Kelley Lawrie of the Rochdale Partnership and Frances appearance on the Habia stand to wish the girls luck. He
Parkinson of Weston College, appeared on the Habia said, ‘I have been wowed yet again by the standard of
stage in front of the crowds to be presented with their entry to this competition from individuals who are just
awards by Dave Morgan of the Habia Hairdressing Skills 14 or 15 years old. It is fantastic that they have been
Team and Fran Cox of L’Oréal. able to realise they possess such potential in this field
through this competition and the Young Apprenticeship
TheYA’s with Patrick Cameron programme.’ The girls also made their own guest
appearance on the Fellowship stage with Wahl
The competition, sponsored by L’Oréal and Wahl, spokesman Simon Shaw.
allows Young Apprentices to demonstrate their new
hairdressing skills by submitting images of a finished Winner Tequila Darby said, ‘I was really excited and
long hair look on a head block, along with a mood board pleased to win the award. I didn’t think I would win as
and statement describing the look they have created the competition was so fierce. I enjoy learning about
and their inspiration. Images of the girls’ mood boards styling hair and working in a real salon. I like being out
of school doing something I love. In the future, I want to
work for Patrick Cameron or as a top stylist. I would like
to do the hair of musicians, especially rap artists, and
meet Nelly who inspired my mood board.’

Elaine White, Senior Development Manager at Habia,
said, ‘I am so proud of the girls in achieving this, as I
know how much work they have put into it. They are all
a credit to their partnerships. The competition was so
close to call as the standard of all the entrants of such a
high quality.’

For more information on Young Apprenticeships, go to
www.habia.org and follow the links for Training and
Qualifications then Young Apprenticeships.

TheYoung Apprentice of theYear 2008 winners take to the stage at Salon International

New Foundation degree for North West

A new Foundation Degree in Hairdressing and Salon Management will be launched in Manchester this
October. The degree, which is being delivered by Hairdressing Business Solutions in partnership with the
University of Derby, is unique to the North West and cannot be accessed elsewhere.
For more information contact Rosemarie Davies on 07903 976387 or email
[email protected].

HABIA NEWS 15

CASE STUDY
Middlesbrough College

Middlehaven is the new site of Middlesbrough College, “Centralised computer booking system has more we had a much closer eye on the movement of
recently Middlehaven relocated to a brand new state than doubled our income” products. We use bar code scanners now rather than
of the art, purpose built college close to the centre of “3 years ago when we were running a paper based ticking items off a list and carrying out manual stock
Middlesbrough. There are over 300 students starting appointments system. The 7 salons all had their own counts,” adds Lynne.
the NVQ Hair and Beauty course at Middlesbrough appointments book and tills and were responsible for
College this term with a further 60 attending on day their own stock. It wasn’t uncommon for the students “Can predict expected level of daily income”
release from local salons. “While the students learn to book in bogus clients so that they could have an “One of my favourite features of premier spa is that
the practical and theory skills of hair and beauty, they afternoon off! We now have a dedicated reception area it will issue a daily list of appointments, including the
also get enterprise training which equips them with and a centralised booking system using premier spa. names of the clients who are coming in, so I can
business knowledge should they want to go and work Appointments are linked to clients on the database so predict the expected level of income. As head of the
for themselves,” says Lynne Alderson, Director of Hair we are not dealing with fictional characters anymore. operation, it’s important for me to have this information
and Beauty. We more than doubled our income as a consequence.” to hand and to know who will be
visiting us. Aside from that there are also the specific
There are 7 professionally equipped salons at “Stock management system means we have a income and retail sales reports that give you up to date
Middlehaven, including a commercial spa with jacuzzi, much closer eye on the movement of products” information over the longer term.”
sauna with light therapy, steam room, Monsoon “Also, a centralised stock management system meant
shower and dry flotation bed. “We have 50 dedicated “Use of marketing tools keeps us in touch with
operation stations for trainee hairdressers, 39 our clients”
commercial beauty treatment rooms and a nail bar Lynne and her team use the marketing tools on the
as well as the spa. The salon and beauty treatment database to keep in touch with clients and inform
rooms are situated along the indoor public street in the them of promotions. “This summer, we received some
College, which includes a travel agents, gym, theatre further training from Premier Software so we can now
and café. People are more than welcome to pop into use the letter templates and promote pamper days
the College, have their nails or hair done and grab a giving our database clients the exclusive opportunity
bite to eat. We are open to the community as well as to get their booking in early. We also send out birthday
the students.” cards and use e-mail and text messaging,” she
explains.
“Came recommended by other salon owners”
Lynne installed premier spa to help her with ”Added professionalism to our operation”
overseeing the management of this large health “We have come a long way since taking on premier
and beauty facility. It had been recommended spa,” says Lynne. “It has improved our income,
to her by some of the tutors at the College who improved our stock control and added a real sense of
had used it in their salons. professionalism to our operation.”

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TRAINING AND QUALIFICATIONS

Young Apprenticeships prove successful for young learners

Young Apprenticeships (YAs) in programme posted exceptional 48 per cent had offered weekend or
Hairdressing have been hugely results, with Boston College holiday jobs.
successful at introducing learners achieving a 100 per cent retention
to the industry, encouraging them rate amongst its YA learners, 90 At the beginning of the YA in
to progress further and improving per cent of whom went onto an Hairdressing programme in 2006,
employers’ perception of potential apprenticeship. The Rochdale Local there were 133 pupils across 6
recruits, according to a new report Authority Partnership also achieved partnerships. Currently, there
by Habia. 100 per cent retention and 80 per are 650 learners on the YA in
cent progression onto apprentice- Hairdressing programme across
Young Apprenticeships in ships. 32 partnerships. To date, 1000
Hairdressing, Evaluation of the First pupils have been involved in the
Cohort September 2006-2008 shows Overall, 100 per cent of employers programme.
that in all of the government’s who offered work placements as
key National Target areas for YAs, part of the YA programme stated A full copy of the report is available
expectations were either met or that they would like to be involved in at www.habia.org by following
exceeded. the programme again. 45 per cent the links for Reports, Statistics
of them had offered apprenticeships and Information, then Other Habia
A number of individual learning to the Young Apprentices, whilst Reports.
providers involved in the

s

INTERNATIONAL

Habia team
visit India

Alan Goldsbro,TiffanyTarrant and Erik Lander with the Habia IndiaTeam

Habia CEO Alan Goldsbro, Development Manager The Habia headquarters in India
Tiffany Tarrant and Skills Team Artistic Director Erik
Lander were in New Delhi in October visiting Lambency
Chandan Sparsh, Habia’s new Indian international
partner. Joining in May 2008, Habia India now offer spa
therapy, hairdressing, beauty and nail services HIQs
across the country.

The visit took place from 4 to 6 October 2008 and
focused on training courses providing CPD to the Indian
teams. Tiffany carried out verification and centre
approval in partnership with Runa McNamara from
VTCT. Habia and VTCT are working together to ensure
that the HIQs and the assessment processes have
independent approval from VTCT.

Alan said, ‘India is such as huge market, and is
developing so fast. They are very enthusiastic about
achieving the highest standards possible and offering
the best possible services to clients. I was extremely
impressed with our Indian partners, the facilities they
have and their plans for the future Mr Sanjay Jine and
Mr Ajay Girotra and all their staff have worked very
hard to get the academy to meet the highest standards
possible.’
The visit followed up a previous visit by the Habia India
team to the UK in July.

Erik Lander gives a training session to Habia India

18 HABIA NEWS

Greece completes Habia training INTERNATIONAL

Habia Greece recently completed its Anna Deliamni and Alan Goldsbro Japanese
first training sessions with Habia. students visit UK
Taking place from 21 to 24 October,
the training was attended by Anna Habia Japan has organised
Deliamni, president of Habia Greece, four separate visits for
along with Ms Maria Mastrogianno- Japanese students to visit the
poulou – Habia Greece Trainer. The UK and get a taste for British
training was delivered by Tiffany hairdressing training.
Tarrant and Senior Development
Manager Elaine White. Hosted by the Habia Hair-
dressing Skills Team at Wella
Tiffany said, ‘It was great to get Studios and Saks Academy,
together with the Habia Greece the visits, which began
team and begin the training on in October and continue
HIQs. This is where the real work through until the end of
begins, and is the first step towards November, will eventually
offering HIQs to industry profes- see 363 students getting the
sionals in Greece.’ opportunity to see UK hair-
dressing techniques up close.

The students will also get
the chance to practice and
improve their own skills
under the supervision of the
skills team, led by Artistic
Director, Erik Lander, with
a prize going to the best
student team.

Left to right: Simon Barradell,TiffanyTarrant, Anna Deliamni, Alan Goldsbro
and Maria Mastrogiannopoulou

Habia China begins translations

Habia China is hard at work translating Habia
brochures and documentation into Chinese for local
businesses and learners. Habia China has translated
the Habia name phonetically to be pronounced
‘Ha-bi-ah’ as three Chinese characters. This localisa-
tion is very important for Chinese people as well as
showing the globalization of the Habia brand.
The translation of the brochures and standards is an
ongoing project, but is expected to be completed in
time for exams due in early 2009.

Simon Barradell, Habia’s International Manager, said,
‘This is a huge step both for us and Habia China in
explaining what we do, as it will raise our profile in
China and will make the Chinese hair and beauty
industry much more aware of the HIQs.’

HABIA NEWS 19

INTERNATIONAL

Habia international teams at Salon 08

Stylists from Habia partners across the world made an on stage led by Bjorg Arnadottir. ‘For me and my team,
appearance at this year’s Salon International, bringing the it is a privilege and an honour to be on stage with all the
work they do overseas to a UK audience. Habia Japan and international skills teams,’ said Bjorg. ‘It was great to
Habia Malta teamed up for the first time ever to perform experience all that positive energy on stage, mixed up
on stage. Using updated and new techniques used in with Italian flavour. Seeing the crowds taking an interest
Southern Europe and Japan, as well as performing two of in what we were doing and what we were trying to
the latest techniques in the International market, the team communicate about education and training was
impressed the crowds with their flair and skills. Justin incredible.’
Tellus, Educational Director for Habia Malta, led the team,
assisted by Habia Japan assessor Shintaro Ide and up Simon Barradell, Habia International Manager, said,
and coming stylist, Toshiki Iwai. ‘Seeing Salon International for the first time was an eye
opening experience. I was really impressed with the
Habia’s latest international partner, Habia Syria, was also professionalism and dedication of all the skills teams I
present, with Reehab Sahloul, General Manager, and Dr saw on our stage. It was good not just to meet with our
Ebraheem Al Ebraheem visiting Salon International to international partners for the first time, but to see them
get a flavour of the exhibition. Likewise, Habia Italy, now on stage and actually see the standards we develop and
Salon International veterans, made their latest appearance promote in action.’

Alan Goldsbro and Habia Italy SkillsTeam

JustinTellus, Habia Malta

Hideyuki Hibino and Shintaro Ide, Habia Japan Dr Ebraheem Al Ebraheem, Reehab Sahlou – Habia Syria, Alan
Goldsbro – Habia, Sue Bakewell and Nic Robinson - VTCT
20 HABIA NEWS

INTERNATIONAL

Habia seeks to expand international links

Habia is seeking to expand its global links and is want those standards to be recognised across borders
currently discussing partnerships with a number of are increasingly coming to us and asking how they can
potential new international partners, including Sri Lanka, work with us’.
Turkey and Sweden.
He added, ‘In 2008 alone, we have already seen Greece,
Habia is constantly seeking new partners to work India and Syria join the Habia family, and we are in
with globally in order to promote the use of common discussions with a number of other potential partners
standards internationally and bring together industry who will be joining us in 2009.’
professionals from around the world. If you run a
training organisation that would be interested in
becoming a Habia international partner, go to
www.habia.org and follow the links for the
International section.

Simon Barradell, Habia’s International Manager, said,
‘We are currently going through a period of huge
expansion, which shows that the message about the
HIQs and the UK standards is spreading ever wider.
Industry professionals across the globe who share our
ambition to achieve the highest possible standards and

Habia News joins the AIPP HABIANEWSJULY/AUGUNSTº2008 HABIANEWS
9 £3 SEPTEMBER/OCTOBNEºR1020£038
Habia News is proud to announce
it has become a member of the TSOTMAROSRRTOOWDA’SY fromSaa–lroosnuenegdoSoeAutLshOrNeisnINkwtTEeiolRrlNrnsAlTdaItOteNliaAiovLmne20a!s0l8
International Professional Press thHeabYieaa’sr 2YA00o8fSalon
Association (AIPP). HTEhAeLtThbFHeuacsbAitneNaaenDusEdstPySbfiIAiceLnFtnEdiEoeuPnTfisStYtisYrny InternSatpioonnasloeredditiboyn:. TheTsiRnhAahpIaNeirIdoNrfeGtsh’sSiningEgs-FlteoUaTrcnoUimnRgeE
HABItAraSMitnaiEnnMdgiBnpgrEoRovuidSteCfrrHocmOroOwthLdeS
Set up in 1964 by several publishers
of professional publications during
the Hairdressing World
Championships in Bâle, Switzerland, the association
today represents 69 hairdressing magazines from 34
countries. Go to www.aipp.net/index.html for
information on the AIPP.

Alan Goldsbro, Habia CEO, said, said, ‘This is a
feather in the cap for Habia News. It’s a massive
coup to have our magazine recognised by the AIPP
and be counted alongside some of the biggest and
most famous names in international hairdressing
publishing.

Aims of the AIPP s

STANDARDS

Your help still needed in standards review

The review of the beauty, nails and A group shot of the expert working group members from October 2008
spa standards is continuing, and
Habia needs your help to make sure extension to existing qualifications Alan Goldsbro, Habia CEO, said,
the new standards being developed until July 2010, after which the ‘We are extremely fortunate to
fully meet the needs of the industry. awarding bodies are expected to have the support of salons and
offer new qualifications. trainers who give their invaluable
A consultation, running from time and expertise on behalf of the
27 October to 12 December, is Habia would like to thank everyone whole industry. However, we need
currently taking place on the draft who participated in the eight more people to help complete the
standards developed which you can working groups that have worked surveys. Don’t leave it to others; be
get involved in. An online survey for four months to develop the draft part of the solution.’
involving a ‘quick response’ review, standards for levels 1, 2 and 3 in
allowing key changes to be analysed beauty therapy, levels 2 and 3 in nail To take part in the online
at a glance, is currently available services and level 3 in spa therapy, consultation, go to www.habia.org
via the Habia website. Likewise, as well as advanced practice areas and follow the links for Research
500 respondents are needed to such as laser light treatments. and Consultations.
take part in a similar survey via
post. Respondents will also have
the opportunity to take part in
an extended response. A similar
format was used during the hair
and barbering review, and proved
extremely successful.

The standards review began in
June 2008. A major overhaul of the
existing standards is not anticipated,
although there are a number of
areas where changes may be
necessary to keep them up to date
with the latest developments. Post
consultation amendments will be
completed in December 2008. The
standards will then be looked at
by Habia’s industry forums before
being submitted to UKCES for
final approval in March 2009. In
the meantime, there will be an

Standards Q&A with Tiffany Tarrant,
Habia Development Manager

What can we expect in the new have, unlike previous standards it is important that the standards
reviews which have brought some reflect and meet the needs of
standards? significant changes with various industry.
People will be pleased to hear routes and new NVQs in Spa
that this standards review has Therapy and Nail Services. Some How will they affect training?
been more about improving and new areas include a new new Training establishments may need
updating on what we already basic day make-up unit in Level 1 to purchase new products and
Beauty Therapy, and a new stone equipment, and look at recruiting
therapy unit in Level 3 Beauty specialists to teach specific areas.
Therapy and Level 3 Spa Therapy. Standards reviews always mean
We also have a new unit for single change for all involved, but that is
eyelash extensions and airbrush inevitable when you work in such
units specifically for nails and dynamic industries.
make-up.
How will they affect salons?
Why does Habia change them? They will be able to recruit
Habia reviews the standards every competent specialist staff that
five years to keep them up to date have a range of diverse skills
with new products and services. which can only serve to improve
The job roles in our industries are their services and increase
forever changing and evolving so business.

22 HABIA NEWS

Sterex praised for high STANDARDS
standards of training
Got your African type
Sterex has received praise from Sterex hair booklet yet?
its awarding body for the high
standards of its intensive seven day has trained you. Students require Habia still has copies of its
electrolysis course. a trainer who has current and up to FREE booklet for hairdressers
date experience and expertise who and salons looking to learn
The praise came during a visit by can inspire confidence and passion more about African type hair.
Gerri Moore, External Verifier for in a skill that can often daunt
Vocational Training Charitable Trust learners. ’ The booklet, Training
(VTCT), to the Sterex Academy on opportunities for hairdressing
the last day of the course. After Elaine Stoddart, Director of Training and barbering in African
observing the candidates, Gerri and PR for Sterex, said, ‘The multi type hair, is ideal for either
noted ‘High standards of practice million pound hair removal industry newcomers or experienced
observed today. Assessor is has seen the development of new professionals looking to
extremely supportive. Candidates technology in hair management, compare their skills against
very satisfied. Various methods but electrolysis is still heralded as Habia’s new standards in
used to ensure all knowledge is the only permanent method. Now, African type hair. It is packed
covered. Ranges met. Excellent – more than ever before, skilled with full colour step-by-steps,
well done!’ electrologists are a must in every skills checklists and career
salon working with the tried and pathway information. And
The high praise for Sterex comes tested method often alongside the with contributions from
amid concerns about the overall new technology. This, coupled Sandra Webb, Habia’s
quality of training in electrical with the increasing popularity of ambassador for the new
epilation. One of the main findings Advanced Cosmetic Procedures standards, and members of
during Habia’s review of the beauty using electrolysis ensures Habia’s African Type Hair
standards was the number of people electrologists the doorway to Skills Team, the booklet is a
who felt that the quality of trainers success.’ must-have for any salon or
delivering electrical epilation was training provider looking to
overall poor, and that learners did expand the skills of its staff or
not have the skills or the confidence students.
needed in this area.
To request your free copy of
Tiffany Tarrant, Development Training opportunities for
Manager for Habia, said, ‘As part of hairdressing and barbering
the standards review, we ask people in African type hair, email
to feedback to us information [email protected].
on where there are skills issues.
Training in electrical epilation is
clearly a big concern and much
work needs to be done in this area,
so it’s good to see Sterex being
commended for its own courses.’
She added, ‘Electrical epilation can
be a difficult skill to master, and you
are only as good as the person that

New hair and barbering standards launched
added to NOS directory

New standards for hairdressing and barbering have changes, the review ensured that the standards have
been launched after receiving official government been updated to meet the current needs and demands
approval. The standards received their formal approval of industry. It is expected that Awarding Bodies will
from the UK government’s coordinating group for update qualifications for release prior to expiry of the
standards this September after being previously current NVQs in July 2009.
approved by Habia’s industry forums.
The standards have been translated into Welsh, and
Habia began its review of the hair and barbering will be available from the Habia website from early
standards in September 2007. The review, which November 2008.
covered the hairdressing standards at Levels 1, 2 and
3, included feedback from industry consultations and To download the standards, go to the Habia website at
Habia forums throughout. Whilst there are no major www.habia.org or the National Occupational Standards
Directory at www.ukstandards.co.uk.

HABIA NEWS 23

DIPLOMAS

Employer Champion Search for
speaks at top conference Regional Employer
Champions closes
The Employer Champion for the Gill Morris (Employer Champion)
Diploma in Hair and Beauty Studies, Habia’s search for Regional
Gill Morris, was one of the key Nuffield Review, Oxford University, Employer Champions across
speakers at a recent conference Sue Kirkham, ASCL Education Policy England is now closed. A
aimed at education professionals Consultant, and Mike Stapleton, UK number of applications
looking to deliver the qualification Corporate Affairs Director, Compass have been received and are
when it is launched in September Group PLC and the Hospitality currently being reviewed
2009. Diploma Employer Champion. by Diploma Development
Partnership (DDP) and the
The conference, 14-19 Diploma: Diploma Employer Champion
Funding and delivering the Network (DECN). The
new diplomas, took place on successful regional employer
25 September 2008 at Optimus champions will be contacted
Education, and featured speeches directly, with the full list of
by Jon Coles, Head of 14-19 at the names announced in the next
Department for Children, Schools edition of Habia News.
and Families (DCSF), Professor
Richard Pring, Director of the

Diane Hey appointed Deputy Employer Champion

Diane Hey, Chief Executive of Armonia Health and Diane Hey and Gill Morris
Beauty Treatment and Training Centre, has been
appointed as Deputy Employer Champion.

With 21 years experience in the beauty industry, Diane
has been involved in the development of the Diploma in
Hair and Beauty Studies from its early days. Currently,
Diane is a member of the Diploma Development Partner-
ship (DDP) for the Diploma in Hair and Beauty Studies,
Chair of the Diploma Qualifications Approval Group and
a member of Habia’s Beauty Industry Forum.

Diane’s role will be to work with Gill Morris, Employer
Champion for the Diploma in Hair and Beauty Studies,
and the Diploma Employer Champion Network (DECN)
to help explain Diplomas to employers and training
providers through personal visits, presentations, talks
and workshops.

Habia staff spreading the Diploma message

Habia staff have been out on the road over the past knowledge of and attitude to the Advanced Diploma (see

couple of months, promoting and explaining the forth- next page). Finally, Tracey James, Development Manager,

coming Diploma in Hair and Beauty Studies. spoke at the Delivering Diplomas for 2009 event at Earls

Firstly, Caroline Larissey, Project Lead for the Diploma, Court Conference Centre, London, in the ‘Upskilling and
attended the National Hairdressers’ supporting your workforce for Diploma
Federation (NHF) conference on 5
October in Bristol, along with Gill Morris, “The Diploma is going delivery’ session, covering what the
Employer Champion for the Diploma Diploma will look like in practice, under-
in Hair and Beauty Studies. Caroline to mean some big standing what facilities will be necessary
and Gill gave two presentations on how changes in training to deliver the Diploma and identifying
employers could get involved with the and education” available opportunities and progression

for students.

Diploma and how the Diploma will change education and Caroline Larissey said, ‘Getting out on the road, attending

training in the sector. events, speaking at conferences and explaining more

Next was Andrew Darby, Habia Deputy CEO, with Sarah about the Diploma is an important way for us to get our
Rawlinson of the University of Derby, who spoke at the message across to employers. The Diploma is going to
3rd Annual National Conference for Diplomas on 16 mean some big changes in training and education for our
September, focusing on engaging higher education in the sector, and it’s good to see so many people attending
Diploma process and recent research into universities’ these events and wanting to find out more’.

24 HABIA NEWS

DIPLOMAS

Research reveals universities’ mixed
approach to Diplomas

Results have been released from research into universi- further information on the caller’s behalf. A number of
ties’ attitudes to the Advanced Diploma in Hair and the universities asked why the caller wanted to do the
Beauty Studies. Diploma in Hair and Beauty Studies instead of A-Levels,
and were genuinely interested that she wanted to study
12 universities offering BA (Hons) Business Studies the Diploma.
were randomly selected from the UCAS website and
contacted by a 17 year old female seeking advice on Andrew Darby, Habia Deputy CEO, said, ‘It was encour-
gaining entry to the course if she opted to study the aging that so many universities were willing to offer
Advanced Diploma in Hair and Beauty Studies. The places to a potential Advanced Diploma student, and
sample included two universities from the Russell Group seek information for the caller where it was otherwise
and a random selection of universities from the middle lacking. Less encouraging was that a number of
to low end of the league tables. universities asked for an additional A-Level. This was
perhaps due to lack of understanding of the Advanced
Of the 12, eight said they would offer a place, three Diploma, as those with good knowledge did not require
would not and one was unsure. Both Russell Group the additional A-Level. There is evidence of a growing
universities were amongst those that said no. Only two understanding of the Advanced Diploma amongst
of the eight offering a place had a clear understanding university admissions tutors, but there is still work
of the Advanced Diploma. Four were unsure how many to do.’
UCAS points would be required, although many did seek

Habia holds free consortia Habia publishes new
briefing events leaflets on Diplomas

Habia recently held two free half day September 2010. Caroline Larissey, Habia has published new
briefings for prospective consortia Habia Project Lead for the Diploma, leaflets on the Diploma in
hoping to deliver the Diploma in said, ‘The briefings were a really Hair and Beauty Studies,
Hair and Beauty Studies. useful way to help consortia looking featuring its vibrant new
to deliver the Diploma in Hair and Diploma branding for the first
The briefings, which took place on Beauty Studies from September time.
6 November 2008 at Habia’s head 2010. There are a lot of issues for
office in Doncaster, provided infor- consortia to consider, and briefings The leaflets contain all the
mation and guidance on the delivery like this allow us to meet with the most up to date informa-
of the Diploma for prospective people who are likely to be deliv- tion on Diplomas, career
consortia completing self-assess- ering the Diploma, address those and progression routes, the
ment through the Gateway process issues and answer any questions benefits to young people and
for application for teaching from directly.’ employers, and how to get
involved or just find out more
Moving towards Gateway 3 information. They were
unveiled for the first time at
The Department for Children, The third Diploma Gateway will Salon International, and are
Schools and Families (DCSF) determine which areas can start available to download from
has published its own and Habia delivering some or all of the first www.habia.org for free.
information for consortia applying fourteen Diploma lines from Copies are also available
through the Gateway 3 application September 2010. Anyone wishing on a first come, first
process on its website. Changes to start delivering Diplomas will served basis by contacting
from previous application processes have to apply through the Gateway [email protected] and
include: process. providing your details.

s

FEATURE

The Diploma
Practical solutions
to Diploma
complexities

September 2008 saw the rollout of the first five diplomas and in 2009 an additional five will be introduced, one of which
is the Diploma in Hair and Beauty Studies. As the sector prepares for the launch, Yvonne Malpass, head of school for
hair and beauty studies at Solihull College explores challenges she anticipates the Diploma will generate, and discusses
how she is preparing to ensure as unproblematic an introduction as possible. Solihull College is the lead institution in a
successful consortium bid for the Diploma in Hair and Beauty Studies.

As we look forward to the launch of the Diploma in Areas of uncertainty

Hair and Beauty Studies in 2009, I feel a combination There are various challenges that may affect
of excitement and of course, apprehension. educational establishments involved in introducing

aaorbai–SrcWpWseeontrueowseqtiodmdoctltapiusebhuahuhiaamtliluearnurateofheshvenoltmtalueswoeaerdtcCctsiitwiooilrwoilnioneaiwmnpaetgoctltlyll,nreiareyeshlorbnkdlmw,gaeadheunplessvbhpudaotaoloeeiuvicantacsuoauetnsslhirnusieroncn1ao.tsnie0ynlalsyogpfoaaacnrnctdiyuclrunea, lSaeDacac“rwnrtosnaTliduyiupqndnhoufdglbtoevaoerirajemletmiesirfiuDcbsccnyioauaoctaimht,puttieowiaeanlagnpongosnioam.ltdsdhlhithiaisufdoIuunegiagnlmefineoHltplainoitttpcamrhhnrstiaieeopentgriboDrrsnalpuwieaatpatomotelnnisroreaatkmtdattlaitehtcaiixonhtB..napnoWSyietetusbeorabpeitoeneuatehnttwernthcvheeaeyeiddeseesiintsroontohenoenefscyuaoatbscTmowoorrolotenernyiluhumeegmasnsiaodsmgacuegttrimteenhathpehtbee,naifaaeueersrfstbhtreratrscctaelvseqmhtihchrd,ini.ruaooesioauesgltienndooyrarbrseirilyvmnsnepeousaoaoqgnraretniucotutlltatdaadinsvhiohulrbrougesinemeenlroeeilsfigryrunlg
hard at the college detailed consideration.
to establish a valued education system”. Representatives within

and well-respected all lines of learning need

reputation across to put forward ideas for

Birmingham and Solihull. Over the previous four timetable scheduling requirements and a unanimous

years we have catered for many students, forming agreement will need to be reached. However, there

relationships with 16 schools as we work together to are likely to be competing opinions – for example,

offer the NVQs at level one in hair and beauty. I personally feel that Monday is an ideal day to

schedule in principal learning, as within our sector

26 HABIA NEWS

FEATURE

this is often a day of the week when exhibitions are straightforward. Unfortunately the new qualifications

held, yet lecturers within other lines of learning may have generated a plethora of negative press, but I feel

prefer different days. Therefore, we need to liaise not that the Diploma has huge scope to be widely positive.

only within our consortia but also with other lines of I hope to see it attract those who are otherwise

learning, such as engineering, to construct a model disengaged with learning, helping encourage students

timetable. to remain in education or training and perhaps

Another significant challenge I anticipate is that of eventually aiding some students to discover their
health and safety linked with employer relations, as niche. The Diploma in Hair and Beauty Studies has

young people studying for the Diploma are expected

to undertake work experience in salons. Consequently,

it is imperative that the college carries out regular

employer health and safety checks. Therefore, not

only are we tasked with creating relationships with

professionals within the sector, but we also have a

duty to teach them how the Diploma will be delivered

and how they will benefit from partnering with us.

Given that both the Foundation and Diploma Diploma

are aimed at students aged 14, it is imperative that

employers are completely comfortable with allowing

young learners into their salon. They must understand

that working with younger people will place additional

demands, and subsequently a range of teaching

strategies need to be employed so that the attention

of students is maintained. I envisage that the national

employer champion, Gill Morris, and the regional

employer champion, will play a major supporting role

in helping us to form links with employers. Habia has

already started to build up a database of employers

who are interested in taking on students. huge potential to be as academic and fulfilling as any

The Future other subject, and I anticipate that the Diploma will
demonstrate this and contribute a huge amount into
With the amount of preparation required to ensure the education system. With careful time management
the smooth delivery into offering the Diploma, the and outstanding communication I’m confident we can
greatest strain facing the college is on our time. overcome any complexities with relative simplicity.
From supervision via transportation, to timetabling,

hDiwafgaHovasttooterlnrrosaielareadprdwcblwonaytlelraioe-pfeedearalesfmvxptsaa,rutuqhecodorrttalpuediohernte,tipisapsemhmhpgxIeoctaibpsrtianphraoirteeoeytskl.ennimceddsvimdstnamu.yeoatlgWeemrlireiyenlss’inyseatnrcptienhosqtussauicoitincirmvieenesecgsaacfwesrousemlplllufsi“eyepult.grWblllsorIepsoycpsaloneaae’tlrannrrqaeelnrklfsgeuycionolireawiegnueternesiiagocsneatenderlssnweytd,hheiiepiatetsihd,ornatyoanolgubAVteAdhenexTwbepeCgoraoeemaTrurmfepditieyirsantVn,pogenhcTpnleaaBdCoee,iocrTyVsooddhT,frepieeCtidalhssnTes.e”niogWnUdfgfiKte,h’rsfisolteqvnaeuedras5hVtUfeocirol4sud0nfeiTaKfirf5s0augaCiecnltalncyricTotQaifnaehdenoemtCqdtda,iglisoalurAoeneotpnsncarhnagvo’esadlirseeilrsanpofiietsarpsnntpuscrsdreedovr,gaeebmrocfihthasoveciivfoasioiaetbunmech.llnusiiodrieesss,ostttstrythtshr,iareekcariirnettllihsotahnne.

Hair and beauty As a supporter of the improvement of vocational
awarding body, VTCT, has also been consistent in training and education, VTCT is the proud sponsors
supporting the college too. The role of VTCT, as an of the WorldSkills UK 2008 competitions in Beauty
awarding body is to develop the actual qualifications Therapy, Nail Technology, Media Make-up and Holistic
and assessment materials for the Diploma in Hair and Therapies. For information on these events, please
Beauty Studies, under the line of learning guidelines visit www.WorldSkillsuk.org.
which the Diploma Development Partnership Steering

Group (DDP) and the Qualifications Curriculum For more information, please visit www.vtct.org.uk

Authority (QCA) has developed. VTCT has begun

rolling out development sessions, the first of which I

attended in September. Acting as an opportunity for

consortia to see the syllabus and for VTCT to collate

feedback on what learning establishments require

in terms of help and support, these sessions are

invaluable and demonstrate full support.

I believe that if all parties within our consortia
communicate fully and plan time wisely and
effectively, then the rollout should be relatively

HABIA NEWS 27

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PRODUCTS s

ADVERTORIAL

Professional
Beauty London
unveils new
plans for 2009

EMAP’s Professional Beauty London 2009 (London ExCel, and learn how to respond effectively to a more challenging
1-3 March 2009) unveils the most exciting new innovation that economic climate.
the market has seen for many years. A new, highly effective
blend of top brands, inspiring ideas and great networking, Visitors will also be able to use ‘MyPB’, a new pre-show
Professional Beauty 2009 is the business event that will online planning tool, plot their way around the show according
transform the way business trade interacts with suppliers. to their areas of interest, plus there’s a free, high quality and
genuinely helpful catalogue with a really clear floorplan. There
A strict new entrance policy means the aisles will no longer are new registration layouts make queues a thing of the past.
be packed with thousands of non-trade visitors. Beauty
professionals will find the time and space to have the right Two impressive theatres on the show floor will stage the nails
conversations with the right people. Fast track entry spells and beauty Masterclasses. Masterclasses will also be available
the end to queuing and with a free show catalogue and as podcasts after the event via the website, so visitors can catch
personalised route planner, visitors will be able to head straight anything they may have missed at the show. There’s a new-look
to the stands that they want to see. nail competition run by the best in the business. Tickets also
give free entry into Professional Spa 2009, which incorporates a
world-class spa conference with more international speakers on
key future themes.

Following the great success of London 2008 and the recent
Manchester event, only uniformed Level 2 and 3 students will be
admitted. Now a strictly trade-only event, tickets will be payable
and the earlier visitors book, the less they pay. Visitors booking
their tickets before 31 December will pay just £10 for three days’
access to the UK’s premier professional beauty event. Tickets
cost £20 from 1 January and £40 on the door, while from this

date groups can benefit from a special 4 For 3 offer of £60.
Student tickets are priced at £10. Tickets are available at
www.professionalbeauty.co.uk/london from 10 November 2008.

For more details about new improvements and the enhanced
visitor experience at Professional Beauty London go to
www.professionalbeauty.co.uk/london.

Catherine Iredale, Professional Beauty’s Director, explains,
“The industry loves Professional Beauty, but the core trade
audience has declined in recent years. And the main reason
is the visitor experience: beauty trade professionals were
struggling through aisles packed with non-trade visitors and
couldn’t get on stands. We asked this group what they
wanted and the message coming back is clear - more time
with exhibitors, less crowding, top-class education and a visitor
experience that’s second to none.”

Visitors will meet all the leading suppliers from every sector
of the business with exclusive Show-only offers, see product
launches and meet industry gurus and internationally renowned
experts offering technical advice. This means that Professional
Beauty 2009 is the only place where beauty professionals will
have such an opportunity to see what’s new on a huge scale

For more ticket information, call the Professional Beauty
hotline on 0870 3146 211 or go to
www.professionalbeauty.co.uk/london
For press passes, please visit www.professionalbeauty.co.uk/london/press.
Further information and images are available from MRA PR
on 020 8540 1177 or [email protected].

C M Y CM MY CY CMY K

PRODUCT OF THE MONTH

Habia Member Schools –
the mark of quality

Habia has launched a new initiative that will help
learning providers stand out from the crowd and make
their mark on the industry.

Habia Member Schools is open to any learning
provider, whether they are a private provider, college,
school or university, that offers training in hair, beauty,
nails or spa to the National Occupational Standards.

Linking together learning providers across the UK
into one network, supported by Habia, it will help
members stay up to date with the latest standards,
courses and materials, as well as giving them the tools
to raise standards and performances. It will also help
providers attract the best recruits by ensuring courses
are up to date and linked to the standards, meet the
requirements for CPD and are quality assured and
relevant to learners’ needs.

In return, members will be entitled to display the Habia
Member School logo on stationery and all promotional
and marketing materials. Members will also receive a
wall plaque to display, as well as a certificate each year.

On top of that, Members will get discounts on Habia
products and events, free basic entry on Habia’s online
Member School Directory, discounted rates for Habia
consultancies and a free printed copy of all relevant
Habia documents before they are put onto the web
amongst many other benefits.

And for those really wanting to stand out from the
crowd, there is the chance to become a Habia Centre
of Excellence. The best of the best, Habia Centres of
Excellence are the learning providers that go the extra
mile in what they offer to learners and employers, and
have great links with schools and businesses.

Application for recognition as a Habia Centre of
Excellence is by portfolio, demonstrating how your
centre has met a strict set of criteria.

To request a booklet on becoming a Habia
Member, call 0845 6 123555, or email
[email protected].

HABIA NEWS 35

TAKING CARE OF BUSINESS

National H&S
Awards Winners
announced at Salon

The finalists for the Habia National Health and Safety Awards 2008.

The first ever winners of Habia’s National Health ‘This is a big day for us, and we’re so happy to receive
and Safety Awards were announced at this year’s this award. We try hard to make sure we get all the little
Salon International, with the victorious salon owners details right, but never thought we would win.’
appearing live on the Habia stage to accept their awards. Melania Branford, Toffs Barber, Goole
Organised by Habia with support from the National Hair- ‘It’s exciting to have all our work recognised. Our staff
dressers’ Federation (NHF), Health and Safety Executive go the extra mile to make sure everything is done safely
(HSE) and local authorities, the National Health and and as it should be.’
Safety Awards showcase those salons that have already Diane Hey, Armonia, Doncaster
achieved Habia’s regional health and safety award in
their own area but have gone the extra mile beyond The shortlisted salons for 2008 were:
what is normally required to set an example to their
fellow salons. s

TAKING CARE OF BUSINESS

Training Principles to Complement the
Standards for Injectable Cosmetic Treatments

The Independent Healthcare Advisory Service (IHAS) training courses, they can be used by organisations to
is continuing its work with a range of stakeholders to demonstrate that they meet the standards for regulation
develop a self-regulation scheme for injectable cosmetic and are a useful tool for practitioners to review and
treatments, which includes ‘botox’ and dermal fillers. select an appropriate training course to attend.’
They have so far developed and published a set of
professional standards and have recently finalised a She added, ‘It is not intended that these training
set of Training Principles. These principles have been principles will replace any generic guidance or substitute
developed to complement the Standards and provide the requirements of any accreditation process. However
guiding principles to identify and select appropriate we would advice that they be read in conjunction with
training course for ‘botox’ and dermal fillers. and compliment existing guidance.’

Sally Taber, Director of the IHAS, said, ‘These are high The final draft of the training principles and the
level principles which have a number of applications. professional standards are available on the IHAS
They provide guiding principles for those developing website at www.independenthealthcare.org.uk

European Campaign on Risk Assessment

October 2008 saw the launch of a European Campaign spa industries to do their bit to complete and implement
for Safety and Health at Work on risk assessment, a two risk assessments. The HSE have worked with Habia and
year initiative to raise awareness of risk assessment and other representatives from the industry to produce a
identify good practice across industry. set of example risk assessments for hairdressing. These
can be found at www.hse.gov.uk/risk/casestudies/
Supported by the Health and Safety Executive (HSE), the hairdressers.htm. Information on risk assessment is also
campaign will stress how ‘risk management should be available in Habia’s health and safety manuals.
about practical steps to protect people from real harm
and suffering – not bureaucratic back covering.’ Habia is Call Habia Sales on 0845 6 123 55 or email
also encouraging businesses in the hair, beauty, nails and [email protected] to find out more.

Why carry out a risk assessment? How to assess the risks

Risk assessment is the basis for successful Use the following five steps:
safety and health management, and the key to
reducing work related accidents and occupational 1. Identify hazards and those at risk. Walk around
diseases such as dermatitis. If implemented well, the salon, consult staff, look at company accident
it can improve workplace safety and health and and ill health records and consider long term
business performance in general. effects of work activities. Workers at greater
risk include those with disabilities, young and
What is risk assessment? old workers, pregnant and nursing mothers,
untrained or inexperienced staff.
Risk assessment is the process of evaluating risks
to workers’ safety and health from work hazards 2. Evaluate and prioritise risks. How likely is
and considers what could cause injury or harm, something to happen, how serious are the
whether the hazards could be eliminated, and consequences and how often are staff exposed
what preventative and protective measures need to harm? The risks can then be tackled in order of
to be in place. priority.

Recording the assessment 3. Decide on preventative action. How can you
eliminate or control the risk? Get rid of the risk
Your records should include: or where possible, or substitute with a less
s

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TAKING CARE OF BUSINESS

Q&A with

Wendy Nixon

In each edition, Habia’s resident health and safety size and spec details for a beauty treatment room.
expert, Wendy Nixon, brings you examples of the There aren’t any legal standards for sizes of rooms
questions that people are asking. If you have your other than for overcrowding purposes, which wouldn’t
own questions, contact Wendy directly on be sufficient for your requirements. However, a risk
[email protected]. assessment could ensure that the employee has
adequate workspace to undertake work tasks in a
Can you give me some advice on laundering towels in safe environment. Look at the work tasks and make
the salon? a risk assessment incorporating use of equipment,
Towels provided for hair and beauty treatments must be ergonomics, employee and client safety.
laundered between clients and this must be undertaken
on a 60 degree wash cycle to ensure adequate hygiene I’ve just taken a course on nail extensions and would
standards are met. like some info about making my business a safe
environment for myself and my clients. I will be
I have dealt with two complaints from parents whose working both from home as well as from the clients’
13 year old girls have been ear-pierced (on separate homes.
occasions from the same establishment) without their Habia publishes the Health and Safety Manual for Nail
parental consent. Are there any guidelines on the age Technicians, which covers health and safety legislation
limit that I can refer to when dealing with such cases? and requirements with regard to risk assessments,
Habia have produced National Occupational Standards COSHH assessments, accident reporting, first aid and
for ear piercing which can be found on the website, other useful areas. The manual is written specifically
www.habia.org, in the Supporting Learning Providers for the industry, thus making it useful and easy to
section. There are no legal age limits for ear piercing, implement. You may also find our Code of Practice
although it is considered best practice to gain parental for Nail Technicians useful. This booklet sets out best
permission for clients under 16. practice guidance, and is available from our website in
the Supporting Businesses section.
I am trying to find out if there is a legal standard
or guidance document on the minimum standards,

Minimum wage increases from 1 October

The National Minimum Wage (NMW) these difficult times for labour-intensive service
for employees in the UK increased sector businesses makes life difficult. Salon
this October. Coming into force from owners were pre-warned about the
1 October 2008, the new rates are increase that came into effect on 1
expected to help over one million October and they hopefully factored it in,
workers, two thirds of whom are but it does not make life any easier. We
likely to be women. are lobbying government, and the Low
Pay Commission in particular, calling for
TUC General Secretary Brendan restraint to be shown when considering
Barber said, ‘The increase in the future increases. We are putting
minimum wage will help thousands of especial emphasis on lobbying for the
families, but the low-paid face a high inflation rate
as they spend a much greater proportion of their maintenance of the apprenticeship exclusion.’
income on food and energy, where prices have
rocketed.’ Go to www.hmrc.gov.uk/nmw for more detailed
information on the minimum wage.
However, the rise has prompted some criticism.
Since the minimum wage was introduced in 1998, it New rates:
has increased by 59 per cent, whilst average pay has
increased by 44 per cent. Eileen Lawson, secretary Over 21s: £5.73 per hour
general of the NHF, said, ‘Any wage inflation during 18 to 21: £4.77 per hour
16 to 17: £3.53 per hour

HABIA NEWS 39

7472 Client Care Advert:2008 30/10/08 13:11 Page 1

Make your salon
stand out from the crowd

The Client Care Pack from Habia gives essential advice on how to
make the level of service offered by your salon stand out against
your competitors and includes chapters on creating an image for
your salon, welcoming clients, successful retailing, consultation,

marketing and promotion and going the extra mile.
The pack is crammed with information on how to look after your
clients and keep them coming back to your salon. With many celebrity
tips and salon checklists this is the definitive pack for all salon owners.

To order your pack today for just £44.50
call Habia on 0845 6 123555 or visit www.habia.org

As a not for profit organisation everything you spend
with Habia is invested straight back into your industry.
You can get free guidance and information relevant to your industry
from Habia. Register FREE as a Habia member at www.habia.org

7472 Selling Skills Advert:2008 29/10/08 14:04 Page 1

Increase Your Retail Sales

Whether your sales need a little nudge or a kick start,
the Selling Skills Workbook will give you the tools

you need to train your team to sell more effectively.
Split into six manageable sections, the Selling Skills
Workbook includes a variety of training exercises which
make improving your retail skills enjoyable and fun. The
workbook also includes a CD ROM for unlimited handouts.

If you don’t sell to your clients – someone else will!

To order your pack today for just £75.00
call Habia on 0845 6 123555 or visit www.habia.org

As a not for profit organisation everything you spend
with Habia is invested straight back into your industry.

You can get free guidance and information
relevant to your industry from Habia.

Register FREE as a Habia member at www.habia.org

FEATURE

The future of learning
and qualifications

Over the summer, Habia put the final touches to an s

LP AD (habia) v5.qxd 23/1/08 13:37 Page 1

Empowering
Young
Apprentices

LET’S DREAM, EXCEL AND SUCCEED TOGETHER
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For more information call 0845 6000 122

FEATURE

Client retention –
how to keep them
coming back

Customer care is one of the quickest ways to make sure Our clients demand great service, so we have many

your clients keep coming back for more. Everyone mechanisms to identify what they like and what could

appreciates good service, and the effort you put in be better. These include sending survey letters to new

to make clients feel welcomed and looked after can clients 10 to 15 days after their visit, a monthly mystery

pay huge dividends in terms of customer loyalty and client programme, and a bi-annual client advisory board

retention. where two members of the management team sit down

ppAcEHaruxwaitptboeateirigranirdtoigyNesr.n,ytehtcwaoeets,ectKxahlipsieirsklnkaeyctidenafialrDdirsnoy’ts,hmsBaihsnrMoidotuiiwsgwldheninlbHewne,aoeoiyrrrwoddoursnferewtshrsheoiynfCgtuhBse“hutoMTsomihwnigeeeersilmsmeCaoprreoertIacnocitwtnhlniiceettrshyhneitelcddsilkieiblmeerilntybettensleestnaitolniagndhtsbhh.toomuetIweucarmntkekiiumocinensargpieltmaloaenIrrsyeardteaaismtwandy’siltihnifnsatoadghelrtw;etatchha“loqieyTetuurtsmhlleodeethtattbamoerhteeiitolnoeibnrtgnleteolls,etuIwltaisecttrhhotrwel.iine,ncThshghaidsihtsetahrissat
‘When we opened our first salon, the term things are, the more
things.”

ataepIiocnneurnauoaecsttdrlmehihtstdoeroetmeamvigslasnelersneiodrtrdhrdyoeweaecftftsvyaerhoeeisraiaeltregemis’nysrimdevddcirmielrmedlvyeinoeeipsncttnmuossoeotrirtbncoefctleeegfaqilixeernguea.inltoansngttttotsdo.eosd,dosHitanshedntoesroe.dwvrtTivbvildecheietcoveerhieeniyidntsrgrt,bigoudmedt.oshiauntyirds,bsalIteehintrtsadtetitlnaatetothslotiemthsehseaaeiencktheghse.r”eanatwhrasoheerttaihdrerteielsiontsauwylorrtaenowlqtiunyiultgdihsr,obeqwoWceadeuovfrheitasenhceo.nrcokoryieelpwimynratenedsapirtaeianrccmdootdoaepvimttfmeeoaowrproecatltehuomatheremiranbsestct.pecesluIrlieraenewviiinsvnhniocetaamt’uedssbp.ladlpssnIedyfayobesuctceictossaleoimfmwtemamonacpoptiatrlrdsiaeelnoaeiwdnninnt,etstirsfey

This is only possible if we hire the right people, so If I were to be asked if I was happy with the service
each applicant is initially vetted by telephone to ensure we offer I would have to say that I will never be totally
that they meet the profile criteria we have created for happy - this is what motivates our management team to
the salon. They then have two separate face-to-face continually improve our systems.”
interviews and then a trial or trade test. Without the right

people no client care procedures will ever be successful. Salons looking to improve their customer care

We have an operations manual which includes ‘The should check out Habia’s Client Care pack, which is

Experience’ - a documented step-by-step procedure crammed with information on how to make the level

which each new recruit is introduced to at their of service offered by your salon stand out against your

induction. This is our focus, the very reason we competitors, and includes chapters on creating an image

changed the salon name from ‘Dom Migele’ to ‘Migele for your salon, welcoming clients, successful retailing,

Experience’. Our main objective is to operate our consultation, marketing and promotion. Go to our

business like a 5 star hotel. online shop at www.habia.org for more information.

HABIA NEWS 43

EXHIBITIONS AND EVENTS

Habia at Salon International

With its most exciting, inspiring and jam-packed line and Erik Lander of the Habia Hairdressing Skills Team
up ever, and some of the biggest names lending their also made a triumphant appearance on the Fellowship.
support, Habia’s stand at this year’s Salon International
was its best, and busiest, ever. Visitors got the chance to learn more about a new
initiative between the Hairdressing Council and the
The Andrew Collinge Artistic Team made their third Vocational Training Charitable Trust (VTCT) that will
appearance supporting Habia at Salon International over see all level 3 VTCT students receiving State Registered
the years, whilst NHF’s Inspire Team pulled out all the Hairdresser (SRH) recognition. Likewise, the Diploma
stops with their exhilarating stage show. section of the stand was a hive of activity as employers,
Habia’s ever popular Hairdressing Skills Team were educators and learners alike clamoured for more
on top form, demonstrating bold, new hairstyles and information on the brand new qualifications. And
taking the audience step by step through the techniques Habia and Cengage’s new online learning programme,
needed for success, whilst Habia’s African type hair U2Learn drew interests and plaudits from salon owners
Type Hair Skills Team followed up last year’s successful and training providers who got the chance to try it out.
debut with more cutting edge fashions. Chris Moody All in all, our busiest, and best, Salon International yet!

The Andrew Collinge ArtisticTeam with their models Habia book stand

MK guides the audience through his patterned hairstyle Chris Moody, Habia SkillsTeam

44 HABIA NEWS

EXHIBITIONS AND EVENTS

The NHF InspireTeam Patrick Cameron signs a copy of his latest book for a happy customer

Quotes about the Salon International

‘It was quite simply our best show ‘My Art Team members, Jayne Mahon,
ever. By Sunday we had lost track of Alfie Booth and Amie Dunn really
the number of people, in particular key enjoyed the opportunity of working
industry figures, who had made the on the impressive Habia stand. They
effort come over to tell us how great produced some fantastic work which
the stand looked. ‘ only endorses that first class training
Jackie Holian, Director of Business Development, leads to great hairdressing.’
Habia Andrew Collinge

‘The Hairdressing Council had a successful ‘The buzz of the Habia demonstration stage next to
weekend at Salon International working alongside our stand area increased footfall and interest, and
Habia and VTCT on their stand. Habia drew in the the show re-enforced the Habia / VTCT partnership.
crowds with their stage shows and publicised the There was a real team spirit throughout the course
need for regulation within our industry, promoting of the show. This was the best Salon International I
the Hairdressing Council at the same time.’ have been to.’
Sally Styles, Registrar, Hairdressing Council Alan Harris, Marketing and Customer Service
Manager, VTCT
‘Every year, I think we are the only stage
that has a captive audience, this year ‘NHF Inspire had a great day and the
more than ever. At other stages, people team enjoyed themselves. The audience
will watch a show for a bit and move on. appreciated what NHF Inspire did and
But on our stage, they will stay for the full came away motivated. NHF Inspire looks
45 minute show, sometimes even staying forward to working with Habia in the
on to watch the next show and the show after that.’ future.’
Erik Lander, Artistic Director, Habia Skills Teams Eileen Lawson, General Secretary, NHF

ClubStar launches at Salon

The Fellowship for British Hairdressing’s ClubStar people who asked about ClubStar had never heard of the
initiative launched at Salon, promising to give young UK Fellowship, so it’s a great way to introduce them.’
hairdressers a bright future.
For more information, go to www.clubstarhair.co.uk.
ClubStar is a young membership programme that
aims to develop young talent, stimulate education
and creativity, and provide opportunities for events,
competitions and shows. Supported by Habia, ClubStar
will champion progression to NVQ/SVQ Level 3 whilst
giving young people the chance to become part of the
Fellowship earlier in their careers.
Nigel Sillis, ClubStar’s project manager, said, ‘We’ve
only just launched ClubStar, but already we’ve had a
lot of interest and young people coming up to us to
say what a good idea it is. We’ve also had training
providers and major companies looking to purchase
block membership for their staff. Quite a few young

HABIA NEWS 45

SKILLS TEAM

Habia roadshow puts Manchester
hairdressers on path to success

Hairdressers in Greater Manchester got the chance to
catch up with the latest cutting edge fashions, styles and
techniques this September thanks to the Habia Hairdressing
Skills Team.

Appearing at the Habia roadshow at The Manchester more clients by developing your staff to offer more
College, Abraham Moss Centre, Manchester, on 29 services, or whether you are a hairdresser who wants
September, the team put on one of their
trademark energetic and inspiring live to add to your portfolio of skills. Salon
performances. With demonstrations and owners often think that training will take
displays showing how all the latest styles up too much time or cost too much money.
and fashions can be achieved in the salon We are here to show that is not the case,
through vocational training, the team went that training can be integrated into your
down a storm in front of 250 of the city’s normal working routine and that a little
hairdressers and salon owners. investment can pay enormous dividends –
for businesses and individuals.’
Designed to show industry professional
around the UK the link between gaining qualifications Cath Arnold, Team Leader for Hairdressing
such as NVQs and the workplace skills that meet and Media Make-up at The Manchester College, said, ‘I
customer needs, the VTCT sponsored Habia roadshows would like to thank the Habia Hairdressing Skills Team
have put thousands of hairdressers on the path for a fantastic road show. Employers, lecturers and
to success over the years, helping improve their students all commented on how enjoyable the evening
businesses and careers. was. The preparation was hard work but well supported
by the Habia team and various manufacturers and
Erik Lander, Artistic Director of the Habia Hairdressing suppliers. The team involved Level 2 and 3 learners
Skills Team, said, ‘Training is the key to success. That in preparing the models for the live show, and their
is true whether you are a salon owner looking to attract presentation on stage was fabulous, demonstrating a
wealth of professionalism and skills.’

46 HABIA NEWS

SKILLS TEAM

Michelle
Thompson

Each edition, Habia News brings you a
profile on one of our skills team members.
This edition we speak to Michelle
Thompson, a member of the Habia’s
African Type Hair Skills Team, about her
career and her work with the team.

Michelle is a Senior Educator at Franceso Group, Award winning work by Michelle
Stafford and an award winning stylist, winning the
Golden Scissors Award 2006 at the SoftSheen Carson You’re now part of the skills team. What makes it
Professional Annual Awards. She made her first special?
appearance for the Habia African Type Hair Team on the There are so many different things – meeting so many
Habia stage at Salon International 2007, returning to the people, working with them, learning different things.
exhibition in 2008 for another successful show. It’s a pleasure to be on the skills team, demonstrating
the new African type hair standards. There has always
Habia News spoke to Michelle backstage about her work. been an imbalance between European hairdressing and
African Caribbean hairdressing, so I think now is the right
How did you first get into hairdressing? time for the African type hair standards to come along.
I started hairdressing through work experience at school. When I started, there was not much specialised training
From that I got a Saturday job, before progressing into for African Caribbean hairdressing, but there is so much
training. From there, I moved upwards until I was a full more interest now. I really believe the hew standards will
time stylist. help people achieve what they want to achieve.

Where is your career now? What advice would you give to newcomers?
At the moment I am artistic director of an academy and I would say, be focused. There is no right or wrong in
an educator, teaching all levels of hairdressing. My hairdressing, so just take on board as much as you can.
learners include everyone from new entrants and NVQ Absorb absolutely everything.
students to experienced stylists looking to upgrade their
skills or learn new ones. My specialism is African type For more information on training with the Habia Skills
hair. Everything I have achieved is through hard work. I Team, please contact Habia on 0845 6 123555 or email
have now been doing hairdressing for 16 years but still [email protected].
constantly push myself.

What would you say is the secret of your success?
Hard work and determination! I get involved in whatever
is happening and never limit myself. I will have a go at
anything.

Do you keep up to date with training?
Definitely. No matter how old you are or how long you
have been in the industry, there is always something
new to learn. Whether it is the latest trends, the latest
techniques – you can’t stand still.

So you believe in constant training?
Absolutely. It’s a must.

HABIA NEWS 47

BUILDING FOR THE FUTURE

Doncaster College’s
bright new future
at The Hub

Building for the Future is a brand new feature which lets you take a look at new build or renovated learning providers’
academies across the UK. Our first feature looks at Doncaster College, the largest provider of further education
in South Yorkshire.

Doncaster College’s main campus is the exciting new when Habia brought their renowned roadshow to the

£65m Waterfront development in the centre of the town. new £65m Waterfront campus.

The Hub, as it is known, opened in September 2006 and

is home to some of the best educational facilities in The salon gives students the opportunity to work on

the country and includes state-of-the-art IT facilities, a their techniques in a professional environment with

100-seat lecture theatre and a huge two-floor Learning paying customers, giving them a taste of what is to

Resource Centre. come when they finally enter the industry as qualified

Hairdressing and beauty therapy at “The students and staff feel practitioners.
the College is part of the Academy We spoke with Kelly English, Assistant
of Service Industries and teaches very proud to be training Director Hair, Beauty and Holistic
more than a thousand students and teaching in such a Therapy to find out more.

every year in a variety of subjects fantastic environment”. If you started again, what would you
covering hair, nails, beauty therapy
and much more. do differently or what would be your

advice to anyone starting out on a similar project?

The salon at The Hub, named Debut, opened in KE: I would visit lots of other colleges to get opinions

September 2006 but was officially launched in April 2007 on what works and what doesn’t, as often you don’t

48 HABIA NEWS

BUILDING FOR THE FUTURE

discover things until you have worked with it a few Is it important to get employers involved in the design?
months. Also, involve the whole team from the start. It’s a great idea to get employers involved and have their
That way if people move on during the process, there input, where possible and practical to do so. We work
will always be someone who knows what the plans and with a lot of large companies who use our facilities to
visions are. deliver CPD courses and product updates, so it’s nice
when the employers come and see the facilities they’ve
Finally, build for the future, not just the present. Think had an input in.
about future plans for expansion and development, and
how quickly you outgrow a space. What’s next?
In beauty therapy, we are currently in the process
What has been the reaction of local employers, of having another salon built, and are in the early
students and staff to the new build? planning stages to develop a fully commercial spa. It’s
We have had a fantastic reaction and everyone has also an exciting time in hairdressing and some major
been really positive. The students and staff feel very developments that we have been working on are to be
proud to be training and teaching in such a fantastic announced very soon!
environment. Launching the salon with the Habia
roadshow was an excellent way to get all of our For more information on courses available at Doncaster
employers in to see the new facilities. College go to www.don.ac.uk or call 0800 358 7575.

HABIA NEWS 49