IPL 2020 Community Report

In a time when
we couldn’t all be
together in the
community, the
lights were a way
to convey unity

www.IPLPower.com ≥ arts and culture
≥ community investment
≥ environment
≥ team

2020
Community
Report

A Note from IPL’s
President and CEO

“dedicated to making For more than a century, Indianapolis investments, advanced our commitment
a difference in the Power & Light Company (IPL) employees to diversity and inclusion, and created a
communities we have been the people behind the power sense of community at a time when we
serve by providing – dedicated to making a difference in had to be physically apart. We promise
safe, reliable and the communities we serve by providing our customers dependability, and we’re
sustainable energy safe, reliable and sustainable energy proud to have delivered on that promise
solutions for our solutions for our customers. in 2020 – as both a power company,
customers” as well as a community leader. I count
After 15 years of proud dedication it a privilege to be a part of carrying
to IPL’s parent company, the AES forth this legacy of excellence in 2021
Corporation, I am excited to continue as and beyond.
IPL president and CEO. It’s an honor to
lead IPL during this pivotal time, as we Thank you for taking time to review
deliver on a new $1.2 billion investment our 2020 Community Report. I believe
in the modernization of our electric grid, you’ll find the contents of it shine a light
while continuing to provide customers on our arts and culture initiatives, our
with the same community support community investments, our efforts to
they’ve come to know and on which improve and beautify the environment,
they rely. and our service to customers. Read on to
learn how we are accelerating the future
While my family and I are still new to of energy, together.
the community, I’ve already had the
great fortune of seeing examples of Kristina Lund
our dedication to the community in
action. Utilities are built to withstand President and CEO
and respond to crisis, and in that spirit, Indianapolis Power & Light Company
our team rose to the challenge of 2020
with aplomb, serving our customers with
the utmost care in an uncertain time.
We doubled down on power reliability
initiatives, pivoted our community

Arts and Culture

IPL Building Lights Downtown Indy Inc.’s Circle of Lights
Presented by IBEW Local 481
Our 10-story downtown Indianapolis headquarters
shines brightly every night with a light display to promote This festive holiday-season event on Monument Circle
meaningful events and organizations impacting lives features performances from local ballet troupes and
in Central Indiana. Illuminated by long-lasting, energy- Indianapolis Symphony Orchestra musicians, as well as
efficient bulbs, the display is an iconic Monument Circle a special visit from Santa. The evening is capped off with
fixture that brings Hoosiers together year after year in the winner of the IPL Coloring Contest “flipping the switch”
celebration of special occasions such as the Indianapolis to illuminate the Christmas lights adorning the Soldiers &
500, Independence Day and the holiday season. Sailors Monument. The celebration is broadcast on WTHR
and draws 150,000 in-person attendees.
And in 2020, when we couldn’t all be together, our light
display shone as a steadfast beacon of hope, paying tribute In 2020, Circle of Lights pivoted from an in-person event to
to front-line heroes, celebrating our shared history, and a virtual event that could be enjoyed by all from a distance.
beaming out messages of togetherness and support. Broadcast by WTHR, the 2020 edition of Circle of Lights
culminated with the IPL Coloring Contest winner, 12-year-
For instance, in recognition of Gov. Eric J. Holcomb’s old Emma Meece from Mooresville, “flipping the switch” to
statewide #INthistogether campaign, our light display light the Circle with holiday cheer.
highlighted heroic figures in the community including
police officers, healthcare professionals, service-industry ≥ 16M different hues can
workers, firefighters and EMTs. Over the course of 2020, be created with IPL’s 276
our light display also commemorated the 100th anniversary energy-efficient LED
of women’s suffrage, featured the stars and stripes of the building lights.
U.S. flag, and glowed purple in observance of National
Recovery Month. ≥ Our window light displays
have brightened the
Public Art Indianapolis community
since the 1950s.
In 2020, IPL partnered with the Arts Council of Indianapolis
to commission local Black artist Michael ALKEMI Jordan to
develop a mural. The painter created his work on plywood
that covered broken windows at IPL headquarters following
downtown protests calling for racial justice.

Community
Investment

IPL’s community

investments totaled

$2.5 million

in 2020.

IPL and its people are dedicated to making a difference in the communities in which we live and serve. Several key
initiatives and organizations we supported and implemented in 2020 are highlighted here.

Power Reliability Initiatives of Change. Through the fund, contributors can make tax-
deductible gifts that help their neighbors keep their lights
Extended Pay Agreements for Customers Impacted by on, their furnaces working, and their children’s tablets
COVID-19 charged for e-learning. Every dollar donated goes directly
to an individual or family in need.
In a time of overwhelming uncertainty, IPL created flexible
payment assistance plans to ease financial stress and Learn more – including how to add a recurring
emPOWER customers with both short-term and long-term donation to your monthly bill – by visiting:
extension options. These assistance plans were designed to iplpower.com/About_IPL/Community/
meet individual needs and income levels, helping customers Community_Impact/Power_of_Change/.
get caught up to avoid larger balances or disconnections.
IPL contributed
The Power of Change
$125,000
The Power of Change is a program designed to help income-
qualified customers with a one-time grant to assist with in total to The
electric bill payments when financial challenges occur. The Power of Change in
goal is to offer customers a hand up during a time of need. 2020.
We care deeply about our customers and our communities.
That’s why, in 2020, we infused an additional $75,000 into
the Power of Change fund to help our neighbors pay utility
bills.

What’s more, we partnered this year with Dollar Energy
Fund, a registered 501(c)3 nonprofit, to administer Power

Community-Strengthening Partnerships Workforce Development, Training and
Education Investments
In 2020, we supported longtime partner Downtown Indy,
Inc.’s launch of the Downtown Recovery Committee, ≥ In 2020, we transitioned our in-person
composed of businesses large and small, private and public, event sponsorships to virtual and supported
including minority and Black-owned businesses. Together, organizations and events including the following:
we united with other members of the committee to address
the economic challenges of COVID-19, as well as social and ≥ Big Brothers Big Sisters, which provides one-to-one
racial inequity. mentoring relationships that ignite the power and
promise of youth
The committee’s key focus areas included the following:
≥ Junior Achievement’s JobSpark, a career fair that
≥ Enhanced Safety and Security pivoted to an online experience for 10,000 area 8th
graders
≥ Support and Expand New Homeless Outreach
Efforts and Housing ≥ Dress for Success, which provides women with
access to training and job resources
≥ Extend Cleaning and Beautification Efforts
≥ The Indiana Black Expo Minority Business Series,
≥ Promote and Market Downtown an event series specifically for minority business
owners that pivoted to a webinar series in 2020 due
≥ Activate and Gather to COVID-19

Throughout 2020, we were also proud to play a role in a ≥ Women in Energy leadership conference, which
variety of major projects – with partners including Rolls- we invested in to advance the professional
Royce, Royce, Elanco and IU Health – that will continue development of our own team members
moving our community forward in 2021 and beyond.
6,000
In addition, as Paycheck Protection Program (PPP) loans
were released over the course of the year, we made it a top IPS students (85% of
priority to ensure our partners and customers had all the whom qualify for free/
information they needed to understand their options when reduced lunch) engaged
using PPP funds for utility expenses. in the JobSpark career
fair in 2020.
IPL donated $25,000

to Junior Achievement of Central Indiana for
BizTown and to support efforts to help provide
e-learning resources to educators, students
and parents.

In 2020, IPL contributed over

$100,000

to organizations combating
food insecurity.

Support for Food Security IPL Day in the Parks

In 2020, IPL directed funds to Gleaners Food Bank and For a decade, our employees and leaders have spent this
Second Helpings to provide services to customers facing annual day of service improving and beautifying parks
food insecurity. IPL also held a virtual employee giving across the city by rolling up their sleeves and planting
campaign to help local food banks across Indianapolis, trees, mulching, landscaping, painting and cleaning up.
and AES provided a 1:1 corporate match. IPL also donated
funds to Somebody’s Place in Petersburg to purchase a new In 2020, our team found creative new ways to support
box truck for food deliveries for those in need. the revitalization of parks in Marion County. Together,
we celebrated a virtual IPL Day in the Parks. Registrants
Commitment to Diversity and Inclusion received Parks Packs, which included a branded picnic
blanket, picnic basket, Frisbee, cups, sanitizer and
IPL is committed to building strength and delivering suggestions for fun park activities. Activity ideas
long-term sustainability through diversity. We foster an included scavenger hunts, games, and hikes. In addition,
inclusive workplace environment where all people are we advanced our commitment to improving Riverside
encouraged to be fully engaged, take action and contribute Park, partnering with contractors to renovate the park’s
openly to our shared success. We also invest in inclusion community kitchen.
initiatives across the community and made the following
contributions in 2020. We will resume our in-person IPL Day in the Parks in
October 2021.
≥ IPL served as a founding contributor to the Central
Indiana Community Foundation’s Racial Equity Fund, IPL has worked approximately 8,000
which seeks to support organizations addressing
issues of inequality. volunteer hours and committed thousands of
dollars to repair shelters, rebuild picnic tables,
≥ We served as title sponsor of the Indiana Latino build new horseshoe pits, resurface 9 baseball
Expo’s virtual series of events in 2020. IPL also diamonds, install new basketball courts, and
partnered with the Indiana Latino Expo to offer renovate the community center kitchen.
community members announcements, COVID-19
resources and more in both English and Spanish.

≥ We invested in the Indiana Latino Institute’s
Hispanic Heritage Month Annual Celebration
programming.

≥ We continued our organization’s deep commitment
to diversity and inclusion, investing more into our
team’s continuing education opportunities and
advancing our objective of reflecting the customers
we serve.

Salesforce.org Philanthropy Cloud

IPL was proud to serve as a design partner with Salesforce
and the United Way of Central Indiana on the Salesforce.
org Philanthropy Cloud. The Salesforce.org Philanthropy
Cloud is a corporate impact platform designed for this
new era of giving. Through it, corporate partners can build
deeper connections with their employees, collaborate
with other companies that are interested in Corporate
Social Responsibility and gain a holistic view of their
impact in local communities. In addition, employees can
use the platform to find, organize, sign up for and track
volunteering opportunities that align with their passion
and skills.

IPL revAMP

IPL revAMP – approved by the Indiana Utility Regulatory
Commission on March 4, 2020 – is IPL’s seven-year plan
to invest $1.2 billion in the modernization of IPL’s electric
grid. Most of our modernization plan includes upgrading
and replacing aging equipment, hardware and other assets.
As a result of this plan, IPL customers will benefit from:

≥ Fewer outages and shorter duration of outages

≥ Improved reliability

≥ A more resilient system to face growing energy
needs

Our revAMP plan will occur over the next several years,
which means IPL customers will see crews and contractors
in their area. An interactive map was launched with
ongoing and planned work so customers can stay up-
to-date on projects and planned outages.. Visit revAMP.
IPLpower.com for more information.

406 Miles of Overhead Lines Rebuilt
3.6 Million Feet of Underground Cable Replaced
100% Smart Meter Conversion

Community Events In 2020, the IPL Mayor’s
Lunch for Parks fundraiser
This year, the IPL team supported and attended a variety yielded a record-breaking
of noteworthy Indianapolis events and made meaningful
connections with our neighbors across the city. $278,000!

Mayoral Inaugural Ball IndyVolved 15 presented by IPL
Indianapolis Mayor Joe Hogsett’s inaugural ball took place IndyVolved is an annual event that connects nonprofits and
at the Indiana Roof Ballroom in January. civic organizations to their future volunteers, committee
leaders and new members. In 2020, IndyVolved pivoted
to an online event that connected 7,016 participants to
over 100 participating nonprofit organizations through 81
online experiences.

IPL Mayor’s Lunch for Parks

Since 2003, the IPL Mayor’s Lunch for Parks has served as
the premier fundraising event for the Indianapolis Parks
Foundation. Held in early March, the fundraiser was the
last in-person event of 2020 before IPL pivoted to virtual
events.

Environment

Motor IPL’s support for IPL Project

In 2020, IPL’s sister company, Motor, launched a full- GreenSpace totals $320,000.
service electric car subscription service called Motor
Drive. The service is accelerating a cleaner energy future This investment has resulted in the
by decarbonizing transportation through the adoption of
electric cars. Motor Drive saves drivers time, money and 82completion of projects across
the headaches of car ownership.
the community.
Last year through Motor, IPL offered eligible essential
workers access to Motor’s fleet of all-electric vehicles, IPL Project GreenSpace
providing a safe, green transportation solution to those
serving our community on the front lines of COVID-19. Less stress, better concentration, longer life spans, less
crime, happier people. These are all researched-backed
reasons why a little greenness goes a long way.

Since 2006, IPL has been the title sponsor of IPL Project
GreenSpaceSM, a program of Keep Indianapolis Beautiful,
Inc. (KIB) that helps neighborhood-based organizations with
expertise and resources to revitalize neighborhoods and
public spaces. This effort helps create vibrant communities
by increasing and beautifying vacant lots and underused
areas into appealing and functional areas.

Team

Our people are our power. We’re proud to highlight our team’s achievements in 2020, as well as the ways we
worked together to make our team stronger in a challenging year.

Employee Resource Groups Accolades

Many of our team members worked from home for much of ≥ United Way of Central Indiana recognized IPL as a
2020 but grew closer despite physical distancing. Through top investor
IPL’s Employee Resource Groups (ERGs), IPL team members
are engaging in networking and mentoring experiences via ≥ Multiplying Good granted IPL its One in a Million
virtual tools that facilitate connections both locally and Award, recognizing IPL’s generous, kind and heroic
globally. service to others

IPL team members are connecting with their colleagues and ≥ The Indianapolis Business Journal selected IPL
building community through the following ERGs: Chief Financial Officer Gustavo Garavaglia as the
publication’s 2020 CFO of the Year
≥ Women’s Networking Group
≥ The Indianapolis Business Journal named IPL
≥ Emerging Professional Network Director of Regulatory & RTO Policy Justin Sufan to
its Forty Under 40 class of 2020
≥ Employee Action Council

≥ Racial Inclusion

≥ Veteran’s Group

≥ Black Professionals Network

Testimonials

Indianapolis Symphony Orchestra

On behalf of the Indianapolis Symphony Orchestra, its musicians,
board, staff, volunteers and from all those enriched by the ISO,
I want to thank IPL for their partnership as Title Sponsor of
Yuletide Celebration since 2014. IPL’s commitment to the ISO
has been extraordinary. We have been inspired by the energy
in the house on the IPL buyout night of Yuletide Celebration,
and by the collaborative efforts of our two staffs to creatively
support the promotion of this production. Most recently, the
ISO is especially grateful to IPL for sponsoring a virtual Yuletide
experience in 2020, Yuletide Memories, allowing the ISO to
continue to serve the Indianapolis community with holiday
cheer and activities, reaching more than 100,000 individuals
through a virtual advent calendar. Thank you, IPL, for ensuring
this holiday tradition continues for years to come.

#ISOeverywhere #IPLYuletideCelebration #ISOYuleBeBack

Gleaners Food Bank

The COVID-19 pandemic has stretched the capacity of
nonprofits across the human services spectrum, none more
than food banks. In Indianapolis, we’ve seen the number
of households served rise to nearly 4 times the number
served this time last year. For our fiscal year that ended in
September 2020, we provided twice the number of meals
to families in need as in 2019 – more than 68 million meals.
Gifts from leading community partners such as Indianapolis
Power & Light came at a critical time as we were ramping
up our distributions and our food purchases. This gift from
IPL helped to provide the equivalent of 200,000 meals
to hungry Hoosiers, many of whom are experiencing food
insecurity for the first time.

GleanersFBIndy @GleanersFoodBankofIndiana

Indiana Latino Expo GleanersFBIndy gleanersfbindy

The importance of having IPL as a partner was crucial during
the pandemic for many reasons. IPL sent the message in
Spanish of their assistance program, we were able to reach
to the Latino community that were affected during that time.
With the support of IPL we could create the Indiana Latino
Expo Show on Telemundo and YouTube during the pandemic
and send the message to Latinos in Indiana in the areas of
education, health, workforce and many more . For first time
IPL building light up their building with the colors of the
Mexican flag in partnership with the Mexican Consulate
and ILE we had over 300k views on our live video. Mexicans
represent 70% of the Latino community in the state. This is
just a few of the many things we did. IPL is an amazing partner
for Latinos and Hispanics in Indiana and we are grateful for
the impact they have in Indianapolis.

@indianalatinoexpo @indianalatinoexpo Indiana Latino Expo

Keep Indianapolis Beautiful

At Keep Indianapolis Beautiful, one of our proudest RIGHT TREE
RIGHT PLACE
partnerships is wIiPtLh dIonndatieasnmaopreoIPltihLsanoPftowfweo remsrilfl&iroen Lediowgllhaortsodbanemncuauallluycshteoto our
#INDYFREETREE
DIDof the great commpphrouilganrnaitmthryiospoiimcnecpoaufrssoeecvsvueeisrnamtlCoIeePnmLntsrteauslprIpsnwodraietaesndabp.puTraohijrleedtcIntosdtydfoeFgosrieuegentrehTodreetnoergoing

YOUto improve enviroinncrmeaesentthaeltreeeqpuloipntuyelatciionlneiatnhroeiunrgccoipmtyrmo.ungIiPtriaeLsm. PE.vreToroyjeyleecaatr rn

KNOW?GreenSpace tranposnotfAtoerbdromrtrDesaey,stevheaedclIminnadgnoystFrorene,elMcoTarotenlseulmpureosangtnaraCdtmir3gcli1evue7nsin.da2wde6oarwy1un1.st,8o0ew01d0n28.

spaces into naturaInld,iabneapaoulist.iAfut IlP,La, wned’refduonincgtoiuornpaarltptooecnksuerettphaatrnkews
and greenspaces.tFroeOremsnoaerree icenofxnota,ivnmiusaipltlyIlPepLlapniostweedri.fncoormftu.htuere gFeonerreatsiotnsMtoaennjooyr.

neighborhoodF, IwNheDreOwUeTtrManOsfoRrEmed old, abandoned ball

fields with new walking paths, patio surfaces, seating,

gardens, treeLsi,naenCdleapruinbgliOcffiacret. The project will be on-going

t treesas the local G3r1e7e.2n6S1p.8a1c2e8 committee continues to enhance

what is now (pkFlanonrotiniwnfgonramnadatspioonwteahrbeoliunLtester, eogeraIPcLy’s Park of Hope. Our IPL
Trees for Indylinpercolegarrinagmproegnraamb) les us to plant trees that clean

yepetrh’osevlriodeciaanrtgeiorseneftolliihmfsaoefbaeooleadritirn,hgperlaopfvstieudI(3FrPse1oLer7hsCg.dhe2euune6asec1lvtrtoaa.y8elmtc2reure2sfar2ttrioShonmeesmer!rvpiisnTucfuebhomaelincmd“aRebirgohhuettaeTtnr, easenudrRinhiggehltprterPeesldauaccreee”
ained treespofuttenin the plabciellisngtinhqautiriews)ill do the most goodCfaollrBdefeocraedYeousDtiog Hotline
dpcoawnebrelinesc. ome. 811 or 1.800.382.5544
“Lights Out Day or Night”
(To submit a utility line locate

317.261.8111 request, 24/7)

e’re committed to (To report a power outage)

on’s existing trees

s for future Visit the National Arbor Day Foundation for information to help you
to prevent choose the right tree for your space. Remember, you cannot plant
here are ways you trees on utility right -of-ways. www.ArborDay.org

in the right place
es that can help
ent needless power

IPLpower.com

Accelerating the
Future of Energy,
Together

www.IPLPower.com 2020
Community
Report