Manager Guide - Transparency (5)

Building a
Culture of
Transparency

Welcome Managers!

This guide will empower you to:

1. Understand transparency at Indeed and
why it is important to your team’s
success.

2. Demonstrate behaviors needed to build
a culture of transparency, openness, and
trust within your team.

Transparency is one of Indeed’s core
values and at the heart of what drives the
open, inclusive, and innovative culture we
are so proud of.

Indeed’s Transparent
Tools

● Indeed Feedback
● Ask SLT
● New Hire Onboarding Surveys
● Employee Engagement Survey

...more to come as Indeed imbeds
transparency into the strategic core of future
tools and products!

Culture of Transparency

Defined by an environment where team
members feel safe and comfortable:

● Challenging the status quo
● Taking personal risk
● Speaking up
● Giving constructive feedback

all without the fear of being penalized.

This takes time and effort to implement, but it
starts with leadership from you.

Why is this important?

Research shows that employees who trust
their leaders and feel they’re being dealt with
honesty and transparently are:

● Happier
● More productive
● Creative

Tips for building a culture of transparency
as a leader:

01 Role model behavior

○ Be vulnerable and open about your challenges, mistakes, and
the willingness to receive critical feedback

○ Show curiosity, actively ask questions, seek new perspectives,
and input from the team

○ Close the loop, share information, and reveal the reasons
behind your decisions

02 Emphasize the value of feedback & speaking up

○ Iterate that game changing creative ideas are lost if Indeedians stay
silent - we are in a “knowledge economy” where competitive edge is
derived from the power of new ideas

○ Acknowledge and recognize employees who are willing to speak up
and give you feedback

○ Research shows that organizations that promote a culture of “asking
for feedback” build more effective teams with stronger relationships
that make better informed decisions

03 Encourage a growth mindset

○ Emphasize the importance of learning from each other, including
mistakes, and that it’s about collaborative knowledge sharing versus
self-protection

○ Reinforce that whatever the outcome, proposing and trying
something new always yields valuable insight, growth, and
innovation - embrace the challenge!

○ Celebrate brainstorming and out-of-the-box thinking, the greater the
diversity of thought and showing-up to work as your authentic self,
the richer the dialogue and final output

04 Navigate transparent feedback professionally

○ Focus on the specifics - look for objective facts, trends, and clear
examples of behaviors in the data that can improve your
performance

○ Stay neutral - you have a right to your feelings, but manage your
emotions and don’t blame, play favorites or be passive aggressive

○ Focus on the future - rehashing the past can make people defensive.
Learn, problem solve, and move forward to greatness!

Thank You