2017 April Newsletter

April 2017

Clinton Service Unit

Inside this issue: Little Steps - Big Gains

Orthopedic 2 Over 127 staff, patients, and visitors of CSU laced up their walking shoes on April 5th to hit the
pavement for the American Heart Association’s National Walking Day. Every April, the Ameri-
CHR Flag 2 can Heart Association celebrates the benefit of physical activity through encouraging all Ameri-
cans to commit to being more active on a regular basis.
Baby Event 2
The Cheyenne and Arapaho Tribes’ Health Education program teamed with CSU’s Physical
Diabetes 3 Therapy and Public Health Nursing departments to host events at Clinton, El Reno, and Waton-
ga Indian Health Centers. The walking trails were lined with tips and recommendations to edu-
POP Awards 4 cate walkers not only on the benefits of walking, but reasons to quit smoking.

Dental 5 There are countless ways to get active, but walking has the lowest dropout rate of them all! It’s
the simplest positive change a person can make to improve their heart health. “For most people,
Mailbag 5 getting through the day without at least a little walking is nearly impossible,” said Haley Larsen,
physical therapist assistant. “Walking shouldn’t be a chore, or event just a mode of transporta-
Welcome 6 tion.”

Code Yellow 6

Health Board 7

Listening Session 8

Studies have linked walking at least 30 minutes a day to a host of benefits. Walking can help reduce the risk of heart
disease and stroke; improve blood pressure, blood sugar and cholesterol levels; maintain body weight and lower the risk
of obesity; enhance mental well-being; reduce the risk of osteoporosis; reduce risk of breast and colon cancer; and
reduce risk of type 2 diabetes. Stop dragging your feet and get moving!

Staff of Clinton Indian Health Center participate in National Walking Day events.

El Reno CHR Flag
Orthopedic Services
To meet the appointment needs of our patients receiving

In response to increased demand transportation through the Cheyenne & Arapaho (C&A)
for orthopaedic services, CSU is Tribes’ Community Health Representative (CHR) program,
pleased to announce Dr. Daniel J. CSU has established a “CHR Flag” identification notice in
Jones, M.D., Orthopaedic Surgeon the medical charts of patients who use this service.

and Sports Medicine Specialist When a patient’s chart is identified with a CHR Flag, it no-

with Southwest Orthopedic and tifies the schedulers to make an appointment for the pa-

Reconstructive Specialists, is now Daniel J. Jones, M.D. tient in our facility during the time CHR transportation is
seeing patients at El Reno Indian available. The notice also assists those patients with refer-

Health Center for afternoon appointments on the second rals through Purchase and Referred Care to establish an

Thursday and Friday of each month. appointment request with an outside provider favorable to

Dr. Jones specializes in the treatment of athletic injuries, as the schedule of CHR transportation.

well as traumatic or degenerative conditions compromising The development of the

the function of the upper and lower extremities. To sched- CHR Flag was the result of a

ule an appointment for orthopedic services with Dr. Jones collaborative meeting be-

at either the El Reno or Clinton Indian Health Centers, tween CSU, C&A Health

please obtain a referral through your provider. Board, and C&A Department

of Health.

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Diabetes Support

Nearly 16 percent of the American Indian and Alaska Native population has diabetes. This is nearly double the national
average (9.3% of the population) and the highest age-adjusted prevalence of diabetes among all United States racial
and ethnic groups. (Source: American Diabetes Association, April 2017)

Clinton Indian Health Center (CIHC) offers a range of diabetes education and support to patients and family members of
those living with diabetes and prediabetes.

“The Diabetes Education Program is designed to help patients make sense of their diabetes,” said Kristie Purdy, dieti-
tian. “Our program assists in providing patients the tools they need in diabetes self-care. Patients are offered a range of
services, from a complete evaluation and treatment plan, to education on diabetes disease process, nutrition, physical
activity, medications, monitoring, and preventing complications. Classes are offered to fit the needs of our patients
through either a one-hour six-week course, or a six-hour one-day class.”

Diabetes can sometimes seem to be an overwhelming disease because it impacts so many areas of daily life. It’s im-
portant to have support from family, friends and others who live with diabetes. CIHC hosts Diabetes Support Group eve-
ry Tuesday at 10 am, in the Outpatient Conference Room. Everyone is welcome to attend the weekly session.

Diabetes is a common disease, yet every individual needs personalized care. CSU encourages all patients with diabetes
and their families to learn as much as possible, and to talk with your health care team to assist you to feel in control. To
learn more about CSU’s Diabetes Education Program, please call 580.331.3458.

DIABETES

EDUCATION PROGRAM

LIFECONTROL YOUR
DIABETES FOR

2017 Diabetes Education Schedule

Six-Week/One-Hour Course One-Day/Six-Hour Course
Tuesdays from 1 to 2 pm 10 am to 4 pm

March 28th to May 2nd April 26th May 24th

May 16th to June 27th June 28th July 26th

July 11th to August 15th August 23rd September 27th

August 29th to October 3rd October 25th November 15th

October 17th to November 21st December 13th

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CSU “POP” Stars

Personal Outstanding Performance

The “POP” Award recognizes CSU employees who exhibit “Personal Outstanding Performance”.
It is designed to encourage and acknowledge employees for their everyday
efforts and customer service.

Congratulations to all of our POP Stars!

El Reno Pharmacy Department

“The El Reno Pharmacy Department has taken on the task of scheduling patients presenting on the telephone needing
an appointment during the lunch hour,” said Andrea Jackson, facility unit director. “The Pharmacy routinely receives
overflow calls during the lunch hour, since they do not close for lunch. Rather than refer patients to the scheduler’s

voicemail, they are assisting the patients immediately with the needs.”

Facilities

“While gathering information for the Environmental Steering Committee projects, Facilities received a three-year energy
usage history from the Public Service of Oklahoma,” said Eric Stoneroad, facilities director. “From March 2014 to

February 2017, Clinton’s billed amount decreased by 18%. This reduction for energy savings is mainly due to proper
and continued maintenance, which allows equipment to run at their rated efficiency levels. I would like to thank the Facil-

ities staff for always working hard, always wanting to learn, and always striving to exceed the need.”

Dr. Oyler

“I have seen nine chiropractors in the past,” said CSU Patient. “Dr. Oyler exceeds and excels in his God given skills.
How lucky and blessed we are at the Clinton Indian Health Center to be able to provide such great talent, skills,
knowledge, and practice to our Native people. We are truly blessed.”

Regina Arriaga

“Her (Regina’s) work at the front desk with a smile and going above and beyond in other areas of the clinic was much
more helpful than I expected and sent me away smiling,” said Clinton Indian Health Center Patient.

Business Office

“I would like to recognize Johnell Lamar and Pam Heap of Birds in the Business Office for their diligence in reviewing
and collecting third party revenue for Public Health Nursing (PHN) home visits,” said Bonnie Kraft, director of PHN.

“CSU has received $17,000 for billable PHN visits.”

Page 4

Thank you CSU Laboratory Staff!

The critical testing performed every day by our caring staff plays a
vital role in the health care of our patients. Please show your support for our
laboratory professionals by thanking them for the outstanding work they perform!

From the Mailbag...

“I just can’t say enough wonderful things about Dr. Egan,” said CSU Patient. “He is the
best doctor I’ve ever had for any of my kids! I absolutely love him and his love for his
patients is just amazing. He called last night at 8 pm checking on my son (yes, Saturday
at 8 pm he was thinking about one of his little patients and called to check on him).

That’s one of the BEST feelings knowing your doctor is worrying just as much as
mommy and daddy.”

“As I walked through the facility (after National Walking Day), I heard so many people
saying I never walk, but feel better and I only walked one lap”, said CSU employee. “It

would be awesome if all of our staff could get out for even 15 minutes a day in the
sunshine to relax their minds from the stress of the day. It would make a total differ-
ence in the outlook on our jobs, everyday life, etc. If we don’t take care of ourselves,
we cannot take care of others. I am glad for National Walking Day, it helps me to jump

start myself to get back into taking care of me.”

Page 5

Welcome to Clinton Service Unit!

Phoebe Coonfield
Purchase and Referred Care

Clinton

Code Yellow - Severe Weather

As the flowers bloom and the grass turns green, the warmer
weather reminds us of spring time in Oklahoma. It is also means
the threat of severe weather and tornado season is upon us. While
tornados may happen at any time during the year, they are more
likely to occur during the months of March through June.
The CSU would like for all patients, visitors and staff to have their
tornado plan in place. If a tornado warning is in our area, don’t
waste time. Knowing the tornado plan in each of our facilities and
where to seek shelter until the tornado danger has passed will in-
crease your response time and save lives.
Patients and visitors of Clinton Indian Health Center will be escort-
ed to the lower level of the facility, via the stairway located next to
Optometry and the elevator for those who are in need of assis-
tance. Staff of Purchase and Referred Care and Pharmacy shall
report to the offices of Information Technology; Staff of Lab, Dental, Optometry, and Radiology shall report to the House-
keeping Department; and staff of Administration, Health Information Management, Registration, and Benefits Coordina-
tors shall report to the Business Office. Patients, visitors and staff of both the El Reno and Watonga Indian Health Cen-
ters are encouraged to seek shelter in the interior rooms of the facility, away from outside windows and walls.
Page 6

Page 7

Geary Community Listening Event

The community of Geary was encouraged to come out and share
their thoughts at the Community Listening & Health Care Outreach
Event held the evening of April 25th. CSU and health programs of
Cheyenne & Arapaho (C&A) Tribes showcased the array of services
offered for health and wellness.

The listening session provides for an opportunity for administration

and staff of CSU to hear the thoughts, ideas and suggestions by pa-

tients and community members. It is a chance to hear concerns, al-

lows for patients to pose questions to administration and give input to

future services. CSU CEO April Wazhaxi, Watonga Pharmacist Annie
Frymire, Purchase and Referred Care Director Julie Hoover,
“The listening sessions provides a way for CSU to communicate bet-
ter with the C&A Tribes, elders, and community,” said C&A Health Director of Nursing Beverly Felton, and Director of Public
Health Nursing Bonnie Kraft.

Board Chairman Allen Sutton. “We try to bring the information learned at these sessions to the elders and people who

are unable to make the meeting.”

Whether in person or online, CSU wants to hear from the community we serve. Patients and visitors are encouraged to
fill out a survey of their experience after each visit to any of our three facilities (Clinton, El Reno, and Watonga Indian
Health Centers). Paper copies of the CSU Patient Survey is provided at registration, or may be filled out online at
https://www.surveymonkey.com/r/CSUPatientSurvey.

For when the unexpected happens...

Clinton’s Saturday Convenient Care Clinic

9 am to 1 pm

Walk-ins Only
No appointment needed

Clinton’s Saturday Convenient Care Clinic provides treatment for minor medical needs:

Sore Throat Eye and Skin Infections Earaches
Insect Bites and Rashes Sinus Congestion Minor Cuts and Wounds
Cough Nausea, Vomiting, Diarrhea Fever
Pregnancy Tests Bladder Infections Allergies

Chronic health needs such as diabetes, follow-up appointments, routine prenatal care, pain management, and chronic medication refill renewals
will require an appointment in the primary care clinic, and will not be seen in the Saturday Convenient Care Clinic.

Page 8

Clinton
Service Unit

CLINTON Tell us how we’re doing...

10321 N. 2274 Road We invite you tell us how we’re doing and take
Clinton, OK 73601 our short online patient survey.
(580) 331.3300
For a paper copy, please stop by registration.
Cedar (580) 331.3424
Sage (580) 331.3389 2017 CSU Patient Survey
SweetGrass (580) 331.3376
Peds (580) 331.3466 https://www.surveymonkey.com/r/CSUPatientSurvey
Fax (580) 323.2579
Hours of Operation CSU VISION

Monday—Friday Provide quality health care services focusing on prevention, restoration and
8 am to 5 pm collaborative relationships that are valued and “exceed the needs” of our
Saturday patients, community and tribal partners.

Convenient Care Clinic
9 am to 1 pm

EL RENO

1801 Parkview Drive
El Reno, OK 73036

(405) 234.8400
Eagle, Otter & Peds

(405) 234.8411
Fax (405) 234-8435
Hours of Operation

Monday—Friday
8 am to 5 pm

WATONGA

1305 S Clarence Nash Blvd.
Watonga, OK 73772
(580) 623-4991
Turtle & Peds
(580) 623-4991
Fax (580) 623-5490
Hours of Operation
Monday — Friday
8 am to 5 pm