17Attendee_DIrectory_Cover_InsidePages_5

Farney, Jeff Grunst, Deb Hewitt, Shaun Kelly-Diaz, Elaine
Director, IT VP, Information Technology Director, Operations Support VP, Customer Account
Southwest Water Company Westar Energy Region of Peel
Sugar Land, TX Topeka, KS Brampton, ON Management
Canada Austin Energy
Ferguson, Evelyn Hirschey, Mark Austin, TX
Director, Customer Service Guillory, Angela Principal
Charleston Water System Vice President, Customer & Market EY Kephart, William
Charleston, SC Boston, MA Director
Operations Veolia Water America, LLC
Fernandes, Mark Oncor Ho, Christina Drexel Hill, PA
Chief Technical Officer Dallas, TX VP, Customer Service
Hydro Ottawa Limited Orange & Rockland Utilities, Inc. King, Charles
Ottawa, ON Guyton, Michael Pearl River, NY Chief Information Officer
Canada SVP, Business Operations Kansas City Power & Light
Fishman, Aryeh Oncor Holyoke, Karen
Associate General Counsel Dallas, TX VP, Customer Experience Company
Edison Electric Institute Emera Maine Kansas City, MO
Washington, DC Hakeem, Ramez Bangor, ME
IT Acting Director Kirwin, Jacqueline
Fletcher, Joanne Alectra Utilities Howard, Nicole Director, IT Business Solutions,
Asst GM, Cust Svc & Mktg Vaughn, ON Chief Customer Officer
Burbank Water & Power Canada Sacramento Municipal Utilities Customer Group
Burbank, CA Haller, Don Eversource Energy
VP, Member & Community District (SMUD) Westwood, MA
Flowers, BJ Sacramento, CA
Vice President Relations Knight, Gregory
Sharyland Utilities LP Connexus Energy Hu, Charlie SVP & Chief Customer Officer
Dallas, TX Ramsey, MN Manager, Billing Process CenterPoint Energy
Houston, TX
Furukawa, Erwin Hamel, Jeff Improvement
Executive Director Head of Energy Partnership Southern California Edison Knight-Lee, Crystal
EY Nest Labs Rosemead, CA Chief, Customer Relations
Los Angeles, CA Palo Alto , CA Washington Suburban Sanitary
Hudson, Tanya
Galvan, Gerardo Harsh-Knox, Rebecca Chief Customer Officer Commission
VP, Customer Care Director, Retail Energy Policy Washington Gas Laurel, MD
Austin Energy Edison Electric Institute Springfield, VA
Austin, TX Washington, DC Koch, Kathy
Hunsicker, Retha Customer Services Director
Giammona, Loraine Hatcher, Steve VP, CIS Customer Operations Portland Water Bureau
SVP & CCO Customer Services Manager Duke Energy Portland, OR
Pacific Gas & Electric Company Tacoma Public Utilities Charlotte, NC
San Francisco, CA Tacoma, WA Koogler, David
Hura, Mark VP, President Member & External
Grant, David Hatridge, Victor GVP, Global Sales
SVP, Sales & Marketing Venue Executive Oracle Utilities Relations
Tendril CS Week Beachwood, OH Rappahannock Electric Cooperative
Boulder, CO Brentwood, TN Fredericksburg, VA
Hurst, Brian
Grant, Gary Hawkins, Campbell VP & Chief Analytics Officer Lanier, Gayle
VP, Customer Service VP, Customer Service Exelon Utilities SVP, Customer Services
FirstEnergy Corp. Duquesne Light Company Chicago, IL Duke Energy
Akron, OH Pittsburgh, PA Raleigh, NC
Jensen, Val
Grove, Sharon Hemphill, Stuart SVP, Customer Operations Lawrence, Jared
Director, Customer Experience SVP, Customer & Operational ComEd Vice President, Revenue Services
Los Angeles Department of Water Oak Brook, IL Duke Energy
Services Charlotte, NC
& Power Southern California Edison Kelly, Ann
Los Angeles, CA Rosemead, CA Director, Customer & HR Lesher, Amanda
Canadian Electricity Association Consumer Services Manager
Ottawa, ON Intermountain Rural Electric
Canada
Association
Sedalia, CO


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Black & Veatch Corporation Canadian Electricity Association Chelan County Public Utility City of Chandler Utilities
Archard, David Kelly, Ann District #1 Department
Catlett, Tim English, Amy Dunbar, Matthew
Harvill, Elizabeth Canyon Lake Water Service Marker, Duane
Imlah, Tim Company McCarty, Megan City of Charlotte
Milliken, Chuck Jackson, Larry Stanford, Scott Solberg, Christen
Sarsany, Peter Stephens, Jill
Thorpe, Matthew Capgemini Wendell, Kerri City of Cleveland
Cohen, Ethan Roscoe, Richard
Black Hills Corporation Chesapeake Utilities Corporation
Johnson, Connie Cedar Falls Utilities Buddha, Puru City of Corpus Christi
Martel, Kevin Meier, Mark Gadgil, Vikrant Morin, Margaret
Schneider, Kimberly Petro, John
Zabawa, Dave CenterPoint Energy City of Dallas
Bell, William Cinemark Movies Arps, Lynell
Blue Heron Consulting Corporation Gehlbach, Brian Justice, Art
Northrup, Christina Hargrove, Ana         Brant, Regina
Rivera, Nelson Knight, Gregory Citizen Services Center 3-1-1 Burns, Cory
Rivera, Sarah Rich , Kim Tejada, Edgar
Weber, Vicki Simon, Jarrett         Castro, Abel
Citizens Energy Group         Garcia, David
Blue Ocean Systems Central Hudson Gas & Electric Ford, Jeff         Gray, Sheila
O’Neill, John Corp. Popp, Curtis         Green, Antrim
Wu, Eleanor Wilkins, Toni         Hernandez, David
Allen, Lenore Young, Gary         Jones, Cheryl
Blue Ridge Electric Monaco, Bethina         Long, Parris
Membership Corporation Centric Consulting City of Alexandria         Moore, Bianca
Hicks, Sandra McMillin, Pat Maldonado, JoAnn         Scott, Louie
Murphy, Michael Rachal, Anita         Trevino, Crystal
Bluebonnet Electric CGI Roberts, Jacqueline         Varughese, Abraham
Cooperative, Inc. Gelineault, Denis Surgent, Karolyn         Vasquez, Sarai
Barrios, Leslie Lang, Rob         Walker, James
Holmes, Kathy Somers, Tom City of Allentown         Walker, Stephen
Machinsky, Dyanna Visweswaran, Jyothi Leibert, Matthew         Webster, Amanda
Warren, Peter Messinger, Craig         Wright, Margaret
Bridgevine, Inc. Charleston Commissioners of City of Denver
Dudik, Alex Public Works City of Anaheim
Lefebvre, Chris Hendricks, Chris Nugent, Lisa Woods, Deb
Pfennig, Amanda Charleston Water System City of Fort Lauderdale Public
VanDellen, Dan Dizon, Jon City of Arlington
Waller, Janay Ferguson, Evelyn Brown, Ashley Services
Charlotte County Utilities Carroll, Bridget Wade, Veronica
Broadridge Nusbaum, Tina Garrett, Angelia
Berke, Adam Valentine, Matthew Mesa, Gilbert City of Fort Wayne
Filarski, Rick Charlotte Water Pishkur, Walter Sanchez, Julie
Frazier, Ron Downs, Shawn Yelverton, Trey
CharMeck311
Brownstein Group Lewis, Markesha City of Baltimore
Micklow, Jennifer McCallum, Linette Allen, Lisa
Stanzione, Renee Chartwell, Inc. Scheihing, Greg
Dunklin, Philip
Bryan Texas Utilities Haggerty, Suzanne City of Berkeley
Bonifazi, April Solanki, Ruchi Cassidy, Katherine
Wilson, Maya
Burbank Water & Power
Fletcher, Joanne City of Cedar Hill
Komisarz, Joseph
California Water Service Co Monart, Siomara
(Cal Water) Pineda, Cecilia
Castro, Sarah
Davis, Laura

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City of Fort Worth City of Lethbridge City of San Diego - Department of Cobb County Government
Barrientos, Gilbert Austin, Jackie Environmental Services Crisp, Tara
 Barrios, Mark Gejdos, Cathy Reyes, Arnie Millette, Sherry
Hillier, Travis
        Beltran, Homero City of San Diego - Performance & Colorado Springs Utilities
        Bonsu, Agnes City of Long Beach Analytics Dept. Hume, Kate
        Burns, Erica Ussery, Charlene Gerhant, Greg Hyskell, Chris
        Butler, Greg Hempton, Alex Richardson, Melissa
        Carmona, Noemi City of Los Angeles Peneski, Ellen Solano, Kathleen
        Carpenter, Elizabeth Arrechea, Donna Yung, Samantha Yunker, Karen
        Casso, Cristina Yunker, Karen
        Cedillo, Theresa City of Mankato City of Santa Clara
        Chavers, Karen Van Zee, Paula Eglesia, Michelle ComEd
        Davis, Cody Brigando, Grace
        Franco, Hilario City of Medicine Hat City of Saskatoon Burdine, Kimberly
        Gamble, Sharon Schmaltz, Denise Hoang, Thai Clayton, Steve
        Garcia, Claudia Tarasoff, Kerry Conley, Cherise
        Garcia, Edgar City of Midland Voth, Mike De Leon, Kevin
        Garcia, Richard Carrasco, Tom Elder, Justin
        Garza, Homero City of South Bend Evans, April
        Gugliuzza, Mary City of Minneapolis Carmona, Karina Fabre, Isabel
        Johnson, James Glover, Trish Simmons, Cynthia Hollingshed, Lecia
        Ledezma, Edward Nelvik-Levitt, Lynn Sutherland, Cathleen MacArtney, David
        Mitchell, Noreen McKinney, Dava
        Natale, Guy City of New Orleans City of Tallahassee Mehl, Maria
        Ortiz, William Nelson, Melinda Conyers, Donna Miller, Charleen
        Pearce, Ellen Davis, Tim Montague, Jennifer
        Pennington, Franchele City of Norfolk Harris, Fred Price-White, Gwen
        Peterson, Frances Holmes, Diane Kumar, Neha Shaw, Richard
        Price, Betsy Meeks, Kimberly Swart, Julie
        Rader, Jana City of Norfolk, Norfolk Cares Pritchard, Lisa Williams, Kimberly
        Rodriguez, Saul Center Wills, Andrea
        Royal, Tena Akar, Halima City of Tulsa
        Sanchez, Veronica Brown, Brianne Commercial Electronics
        Sergeant, Dora City of Oakland Dill, Edward Behar, Bill
        Summerall, Judy Jones, Sabrina Lydens, Edward Jacobson, Paul
        Swayzer, Shannon Phillips, Dianna
        Trevino, Vanesa City of Olathe Radoff, Michael Conduent
        West, James Decker, Ronni Lewis, Mark
  Freeman, Jessica City of Waco Phillips, Bryan
City of Garland Stark, Stephani Gonzales, Martha
ConEdison Energy
Kurth, Christine City of Pflugerville City of Waco Water Services Brennan, Stephen
Thomas, Diane Hibbs, Tracy Langley, Terry DiSciullo, Richard
City of Houston Wegwerth, Arlene Hernandez, Orlando
Winslow, Sherri City of Phoenix Mastroianni, Eric
Wright, Monica Joyner, Michele City of West Palm Beach Murphy, Michael
City of Irving Andrews, Donna Sexton, Matthew
Adams, Susan City of Provo
Cardenas, David Baker, Kelly City of Wichita Connect Your Leads
Hudson, Tonie Linsker, Myra Gabrielson, Matt
Mitchell, Dana City of Raleigh Public Utilities Tsimonjela, Sidney
City of Jackson Department Connexus Energy
Blakeney, Rick Brookman, Beverly City of Winston-Salem Keller, Angie
Wilson, Fredrick Davis, Shantell Palmer, Joleen
City of Kansas City City of Richmond Witherspoon, Karen
Echeverria, Miguel Carter-Scott, Anita
City of Knoxville 311 Hicks, Ricky Clay Electric Cooperative, Inc
Jensen, Russ Williams, Toya McIntyre, Susan
Tipton, Shawanna Williams-Ormond, Donna
Clayton County Water Authority
-56- City of Round Rock Worley, Teresa
Mendoza, Irma
Clean Power Research
City of Ruston Brohm, Grant
Watts, Barbara Novotny, Gavin

Consolidated Edison Co of CS Week Diamond Concepts and Consulting El Paso Electric Company
New York, Inc. Arnold, Todd Galvan, David Lore, Kerry
Austin, Adrienne Collins, Lisa Owens, Beth Rasura, Ralph
Caselli, Marilyn Hatridge, Victor Shrall, Mark Vicuna, Terry
Diaz, Antonio Litke, Rod Sibley, Amy
Espino, Janette Sild, John Smay, Mike El Paso Water Utilities
Falanga, Danielle Simas, Antonio Tolstyga, Paul Campos, Edgar
Joseph, Raymond Sperry, Sarah Cordero, Jeanette
Lederman, Perla Tomlinson, David DivDat, Inc. Solano, Fred
Prieto, Patrick McNaul, J. D.
Saldarriaga, William CSG International Walters, Robert ElectriCities of North Carolina, Inc.
Seidman, Elissa Fitzpatrick, Jerry Fusco, Andrew
Silva, Marilyn Robinson, Lars-Erik Dominion Retail Gurram, Vinita
Stachnik, Richard Ross, Tim Beale, Ella Rehm, PJ
Stavrianeas, Ioannis Stuckey, Blake Mayer, Jeff
Stawicki, Lori Teal, Anne EMA, Inc.
Vavallo, Karyn DTE Energy Corporation Middlestedt, Mikey
Walker, Nicholas Dallas Water Utilities Friedland, Steve Walberg, Loren
Rangel, Leonora Harris, Claudette
Constellation Energy Group, Inc. Reach, Roger Emera Maine
Conelius, Matthew Wallace, Denise Duke Energy Henaghen, Lisa
Harris, Peter Ayala, Susana Holyoke, Karen
Massenburg, Erica DATAMARK, Inc. Coley, Diane
Sloane, Jeremy Brown, Nina Cunningham, Tom Emergency Communications, City of
Casas, Ceasar Graves, Vakesia Alexandria
Consumers Energy Pryor, Mark King, Kevin Gordon, Renee
Carver, Nathaniel Rocha, Martin Lanier, Gayle
Nelson, Lee Lawrence, Jared Empire District-A Liberty Utilities
DATAMATX Loehr, Nancy Co
Continental Utility Solutions Inc Johnson, Jake McCallister, Elaine Ulbrich, Angie
(CUSI) Savoy, Brian
Dickerson, Richard DataProse Billing Solutions Sexton, James Emtec
Evert-Kuhn, Kimberly Murray, William Sharpe, Chris Moore, Farley
Gastineau, Nathan Zombik, Tim Thomas, Joseph Murphy, Steve
Waid, Kevin Perez, Ronald
Contract Callers, Inc. Dayton Power & Light Company Silkett, William
Maguire, Michael Mashburn, Jerome Dynegy
Taylor, Sandi Petrone, Sheree Enbridge Gas Distribution
Convergent Outsourcing, Inc. McIlwraith, Darren
Alexander, Kristen DC Office of Tax and Revenue E Source Toman, Chris
Johnson, Jay Liggins, Eva Daigle, Jeffrey
Kostecka, Casey Doyle, Carolyn EnergySavvy
Sherer, Wally DEFG EcoAlign Hildebrand, Mike Demeter, Kristen
Wimberly, Jamie Russolo, Maureen Wolpa, David
Corix Utilities Thompson, Amy
Bartelme, Christine Dekalb County GA Wemple, Melanie Enstar Natural Gas Company
Ayiteyfio, Angela Babin, James
County of Sacramento Knight, Antrameka East Bay Municipal Utility District Blackwell, Ryan
Anderson, Michael Roberts, Michelle Lee, Andrew Veltkamp, Christina

Cowlitz PUD Denver Water Eastern Municipal Water District Entergy
Whitmire, Sharyl Aragon, Michael Howell, Dan Sharp, Sarah
Brockett, Gary Kamweru, Charles
CPS Energy Cagle, Gail Mincey, Kristy Entergy New Orleans
Barrow, John Eames, Maureen
Gawlik, Rosa Department of Environmental eBillingRewards
Hernandez, Jesus Protection Corbett, Tom Entrust Energy Inc.
Jacobs, Laura Sidoti, Gary Grassmyer, Bill McDonald, Shane
Tabares, Nancy
Detroit Water & Sewerage Ecova EOS USA
Credit Systems International, Inc. Department Collins, Joan Merten, Maurine
Emmons-Beam, Laura Presnell, Robert Dorfman, Joseph Rougeou, Robert
Faith, Kathy Simpson, Larry
Webber, Adrianna

Edison Electric Institute -57-
Harsh-Knox, Rebecca













Util-Assist Inc. VertexOne Washington Suburban Sanitary West Monroe Partners, LLC
Rankin, James Herron, John Commission DeCotis, Paul
Jeffries, Pam Birdsong, Scott Doerr, Leili
Utilitec Jornod, Andrew Butler, Joann Gusick, Carolyn
Bunch, Allison Mareburger, William Chelladurai, Manoharan Lacher, Torin
Macres, Chris Miller, Ericka Ferrara, Anthony Poggioli, Justin
Morin, Andrea Parashar, Saurabh Johnson, Sheryl Shuldberg, Ross
Opperman, Jimmy Riley, James Kelly, Thomas Tilson, David
Romo, Erin Schafer, Kim Knight-Lee, Crystal Winter, Jack
Roncone, Ed Van Honschooten, Andre Lampley, Damion
Zavislak, Gary Warren, Cynthia Medina, Wanda Westar Energy
Phillips, Derrick VanBecelaere, Eric
Utilities International, Inc. Porter, Shantel
Betzel, Tim Village of Schaumburg Sullivan, James Western Energy Institute
Ender, Joe Wallace, Kathy Lee, Christopher
Jarboe, Chris Lake, Thomas Wright, Vennard
Village of Wellington, FL Lemon, Lynnette Western Union Payments
Utility Meter Reader LLC Hooper, Steve Jackson, Greg
Brown, Ellen Arocho, Elizabeth Messner, Phyllis
Kennedy, James Lockhart, Mindi Water Company of Pesek, Rick
McDevitt, Julia Wagner, Richard America
Virginia Beach Emergency Westin Engineering
Utility Solutions Partners, Communications & Citizen Necaise, Mike Aukamp, Stacey
LLC Services Water One Harris, Chip
Black, Robert
Casazza, Steve Virtual Hold Technology White, Zachary Wheat Belt Public Power District
Couzens, Frances Burkhard, Brent WaterSmart Software Hodges, Michelle
Gordon, Jason Movens, Paul Wieser, Pamela
VariVerge Vision Critical Haasz, Dana
Parker, McKenzie Linker, Jennifer WCG Consulting Wisconsin Public Service
Tibbets, Gary Corporation
Fee, Whitney Socha, Leonard
Vectren Corporation Voice Products Inc. Floyd, Chris
Bugher, Daniel Johnson, Brett Whitlock, Rob WNS North America Inc.
Corder, Tammie Peters, Stuart Whitlock, Michael Malpani, Supriya
Dossett, Cindy Stalker, Dan We Energies McDonnell, Tom
Gambrel, Kim Lang, Tim Nair, Abilaashh
Hamilton, Reese Voxai Solutions, Inc. Mattson, Michelle Sawant, Rohit
Higgins, Andy Marshall, Bryan WEC Energy Group, Inc.
Howe, Kate Wywias, Kathy Kage, Brian Worldpay US, Inc.
Seibert, Debbie Wells Fargo Pluta, Michael
Walletron Brown, Nikki Raebel, Sheila
Veolia North America, LLC Acquaviva, John Coward, Bill
Lee, Robert Baird, Garrett Wendia North America Xcel Energy, Inc.
Donovan, Tom Goertzen, Kevin Ayers, Pam
Veolia Water America, LLC Ryan, Kate Evans, Tom Cantu, Randy
Kephart, William Goertzen, Kevin Pohmer, Anna
Welser, Wendy Walton EMC West Sillivent, Brad
Cathey, David
Verint Systems, Inc. Bottone, Jim Dill, Andrew
DeLong, Russell Harrison, Chandler
Biros, Mike Herres, Mechele
Winkler, Paul Washington Gas Kistaitis, Jody
Akari, Nasser Mushrush, Janet
Vermont Electric Cooperative, Inc. Hudson, Tanya Thompson, Doug
Bernier, Susan Murdock, Anthony Thraen, Darren
Tatro, Gayle Rodriguez, Ruben Yosten, Joe
Shaver, Mark
Vermont Gas Systems, Inc.
Towne, Rebecca

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Notes

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Notes

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