How to troubleshoot Netflix not working on Samsung smart TV?

How to troubleshoot Netflix not working
on Samsung smart TV?

Entertainment and relaxation of the mind-body and soul is the basic human psychological need for everyone,
just like of a person will be using a machine continuously without giving it any sort of break then there will
be more chances for the machine to break down, Same goes the case with humans they also cannot keep
themselves just working, working and working all the time they would definitely need some sort of break
with the motive of refreshing their minds, and during this lockdown period as everyone is working from home
and also children are studying online at home so all the scope to go out for refreshment is sealed so in such
cases the only entertainment left is that of television and OTT platforms.

There are various OTT Platforms that are available for people but here as per the demand of the topic we will
discuss details related to Netflix, the application has been very easy for people to understand and to use but as
there are many technicalities involved, therefore, there are certain issues that the user may get to deal with
while using Netflix. The application is very well compatible with all types of devices but sometimes the
application may refuse to work on certain devices due to some technical glitch, here in the guide we will see
steps to take for fixing Netflix not working on Samsung smart TV.

In order to fix the issue of Netflix not working on

Samsung smart TV the user should follow the

guidelines as they are given below:

 Unplug smart TV: Yes, sometimes the fix of the glitch can be this easy, the user will just have to unplug the TV from its
power connection for a while and then will have to plug it back again, and most probably the issue will be resolved.

 Sign out and Sign in: If plugging in of the television and plugging it out does not help the user, then the next thing to try is
to sign out Netflix account and then sign in again, this way there are chances that the glitch will be fixed and the application
will be back to normal working.

 Uninstall Netflix: In order to get a solution for the given Netflix issue, the user can also try to fix it by uninstalling Netflix
from the television and then installing it again. The whole working system of the application will start from the beginning
once again and the glitch may get fixed in that process.

 Disable Samsung Instant-on: The instant-on feature is undoubtedly the most loved feature of Samsung smart TV, but this
feature is often seen creating conflict with the other applications, so the user should get it disabled for a while and should
then check if Netflix starts working on the TV.

If the above-given troubleshooting hacks do not help people then in that case they should move further and
should check some other settings.

The settings that should be checked are given below:

 The television should be well connected to the internet
 Also, the router settings should be checked
 The Netflix streaming plan should be checked
 Also, television should be checked for firmware update

If after this also the issue remains, then the last resort that the user can try is conducting a reset on the smart
hub.

In order to conduct a reset on the smart hub the user should follow the given steps:

 On the remote of the television, the user should press the home button
 Next, the user should open the settings tab
 Then should go to the support section
 Then from the device care menu, the user should choose the option “self-diagnosis”
 Then from the bottom, the user should click the option “Reset Smart hub”

If other than all of this the user feels the need to know more, then for that the experts are available at Netflix
contact number UK.

Source URL:- https://www.support-phonenumber.com/blog/how-to-troubleshoot-netflix-not-working-
on-samsung-smart-tv/