What should I do if Google Drive won’t open files?

What should I do if Google Drive won’t
open files?

Gmail has very exciting products that have become popular because of making life simpler and easier. Google
Drive is one of them as it comes with excellent features. It is the best-secured storage to keep all of the
important files including videos, photos, MS files, and PDF in the cloud. In addition, it provides the facility to edit
and share files, spreadsheets, documents, and presentations with friends and colleagues.
Google Drive has become more famous across all end-users and thanks to the lots of its security features.
Apart from its features and facility, it might get the users stuck when they cannot open their files in Google
Drive. We are here with common fixings and reasons which you have to follow if Google Drive won’t open files
in a few very steps.

Causes Of Google Drive Won’t Open Files Error

If you are not able to open files in Google Drive then, you will need to follow a few things that could be incorrect
• You have signed in to a different Google Account
• You won’t be permitted by the owner of the file to view it
• The correct app is not installed on the device

Method 1- Wait For A While And Try To Open Files
Later

If you are not able to open Google Drive Files and you will get “temporary error (502)”. It means that your files
and documents are unavailable on a temporary basis. Commonly, this issue is temporary and waits a while
and, then you will need to try to open the files again.

Method 2- Allow Permission To Open A File

• First of all, you have to open the Google Drive file
• Now, a Request access page and will open automatically
• After that, click on the Send icon in this step
• The file owner will receive an email with the request
• If they approve the access request then, you will get an email

At final, you will be now able to access the Google Drive File and if not then, it is advisable to move ahead with
the next method

Method 3- Try to access Google Drive from different Account

• First of all, open the app for Google Drive, sheets, docs, or slides on the device
• After that, tap on the Menu icon appears at the top-left of the screen
• Next, go to the email address and then, tap on the down-arrow
• Finally, you have to tap on Add Account icon and sign in to another account

Method 4- Try Basic Resolution Method

Check the Network Connection- If the connection is weak then, you have to connect your device to another
network. A weak connection is a common reason for many connection errors such as cannot open files in
Google Drive

Next, you have to check the system requirements and supported browsers. Ensure that you are using the
supported versions of the browser as well as OS if you are not able to open files in Google Drive

After that, clear the browser cache and then, try to load the Google Drive files again and if you have saved the
large data on the Google Drive account and lessen the file size

Turn on and off the offline access and to do this, you have to go to the Settings >> Offline, uncheck the box that
says Sync to edit offline box to turn it on or off

Method 5- Advanced Troubleshooting Method

You have to check the virus scanning software and hence, you have to make sure that this software is not
behind the blocking of this G suite

Also, you should check the firewall and proxy settings are properly configured or not

These are the best methods that you have to follow to fix Google Drive won’t open files. Call on Gmail Helpline
phone number in case if you find that there is some internal issue due to which you aren’t able to open files on
Google Drive.

Source URL:- https://www.uk-supportnumber.co.uk/what-should-i-do-if-google-drive-wont-open-
files.php