Alcohol and Drug Foundation
Power Of Words Flip Book
Draft 01
20 August 2019
Having conversations about
alcohol and other drugs
A quick guide
Who is this guide for?
This at-a-glance flip book is a condensed version of the Power of Words Practical
Guide. It has been developed for people who work directly in the alcohol and other
drug sector, such as health care providers, social workers, and human services
professionals. To find the full Practical Guide, go here: INSERT URL
Contents 3
Reducing stigma – some general principles
How to read this guide 7
Terms relating to people who use alcohol/drugs 9
Terms relating to people who no longer use alcohol/drugs 19
Terms relating to treatment 21
Terms relating to people with blood borne viruses 25
Help and Support 29
More information 30
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Victorian Health Complaints Commissioner
PLACCaElHl:O1L3D00ER58T2IT1L1E3 PLACEHOLDER TITLE PLACEHOLDER T1957ITLE
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Who is this guide for?
This at-a-glance flip book is a condensed version of the Power of Words Practical
01GuideP. Ietohpales bsheoeunldenvoetlobpeeddeffionrepdeboypltehewirhoalcwoohrokldoireoctthlyerindtrhueg aulsceohoor ldaiangdnootshiesr.
drug sUescetopr,esruscohn-afisrshteaanldthpcearrseonpr-ocveindterersd, lsaoncgiuaal wgeo.rkers, and human services
professionals. To find the full Practical Guide, go here: INSERT URL
C02ontentsLanguage is broader than just the words used. Adapt your body language and
tone to convey respectful engagement.
Reducing stigma – some general principles 3
03 Alcohol and other drug use is a public health issue. Avoid framing alcohol and
How totrheearddtrhuigs ugsueidaes a moral failing, exaggerating facts or relying on information7
that is not supported by evidence or is based on selective statistics. 9
Terms relating to people who use alcohol/drugs
04TermsLroeolaktifnogr tthoepmeoopslterewcheonnt coolonnsegnesr uusseonalacpophrool/pdrriautgeslanguage as terms can 19
become outdated as language evolves.
Terms relating to treatment 21
05TermsmCrheeolsaostsaineggetetsorompfesporthpoalteetcwatriivethesbatrlnoedondgptrbheosvr-enbneatsavetiirdvueasemnsdeaesmupreows eforrinrgedauncdincgonhvaermy relate2d5
Help atondalScuophpool artnd other drug use. 29
More information 30
4
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PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0Pa0Ln6Ad9Cs9EtaHtOedLDhoEwR iTnITapLpEropriate thisPwLaAsC.”EHOLDER T1193I1TLE
Victorian Health Complaints Commissioner
PLACCaElHl:O1L3D00ER58T2IT1L1E3 PLACEHOLDER TITLE PLACEHOLDER T1957ITLE
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Who is this guide for?
This at-a-glance flip book is a condensed version of the Power of Words Practical
01GuideP. Ietohpales bsheoeunldenvoetlobpeeddeffionrepdeboypltehewirhoalcwoohrokldoireoctthlyerindtrhueg aulsceohoor ldaiangdnootshiesr.
drug sUescetopr,esruscohn-afisrshteaanldthpcearrseonpr-ocveindterersd, lsaoncgiuaal wgeo.rkers, and human services
professionals. To find the full Practical Guide, go here: INSERT URL
Ulparcit quid quiC02ontentsLanguage is broader than just the words used. Adapt your body language and
accab incit eumtone to convey respectful engagement.
ipsa dolume preReducing stigma – some general principles 3
03 Alcohol and other drug use is a public health issue. Avoid framing alcohol and
How totrheearddtrhuigs ugsueidaes a moral failing, exaggerating facts or relying on information7
nonecatem.that is not supported by evidence or is based on selective statistics.
9
Terms relating to people who use alcohol/drugs
04TermsLroeolaktifnogr tthoepmeoopslterewcheonnt coolonnsegnesr uusseonalacpophrool/pdrriautgeslanguage as terms can 19
become outdated as language evolves.
Terms relating to treatment 21
05TermsmCrheeolsaostsaineggetetsorompfesporthpoalteetcwatriivethesbatrlnoedondgptrbheosvr-enbneatsavetiirdvueasemnsdeaesmupreows eforrinrgedauncdincgonhvaermy relate2d5
Help atondalScuophpool artnd other drug use. 29
More information 30
46
HTCeoeoenrrsmlwmpidsetsaroranervlredoaeiltdaSiainntduggintpthgohpe fioptosolerlootgwptpurieneliegodaswpettimghlemoeawntisothiitnlohgoltnauebnrgslmgoeuesraowguadheslerwcenbeholraaoeethnlfircneronrgoerfliethne/odrgortvrilrne/iudgraturgmusegnests.
to or talking with people whitoh ubsloeoddrubgosrn. e viruses.
FCSroetniegsimiTndefaeortrmrismasivnaoigtnidotoeinnrragmanntsghdeeaafdorvelilcgoeewPnroiennrfgaealrsllyrcteiocgdohmnoaseltiuadisnterirdnaelgodttetlhaerenrmmrgsdusrawugghesewrnehlraeetnfinerrgerfitneorgrtritneogaotmr ent.
tCoaSSalttkoliilDirggnDrmmtsguartugaailwgkgttsmiiiInsstenhaiigefnntokipggwsi:eninitt1ogteeg3h,prr0tmmlpee0erssmw8o5pistl8hae5nbwd8loh4aPsTPoretrredieerunPgmffnbosemeeoeorsrrlastorrrdotrteennheirnddseguca’isotnnegvmnrimgeesreuu.umaienttsyerrdeaacnsbslleadea.ttrleeerctdearro.mminhnoosstl anPdre/ofer rortehdenr edurutrgasl .terms
being met
trRRaRw2ECoeSp4meeeaiflpte/ltaaalh7ialrrooamDbdRcUVtaSSalgsssioearDiqabtfiddlFiupiesoooiolmsopanitfcTaapr:urpntddeirifrpectrnnnognattrnrnenefeeidtyeaiiinhitdelaeccedmiidgerdrao/aertpnrtttttesrcstttcom,duisooorichrediiui,toan,soleooantmhogwieat,slbssnLgiouuuinhdhnnalgeninannhgauculngaitee,ssstoiis.fnnodof(rigfgolfneoiavoeeetcrefonovrcepeioeohcteluuprdte@it,nyhu:xpppgpnrrmtheo/,rrlakeufeeegpeeire1,rrrrarsnlfainocsedlreaeeern8smrfldpl,seasadaoul,nrvofffgp0erlci./neeerfitspieteuwal.0etnhrlTirrrodtynnigs.feirrrphr8necasg/Weeegorti8geeis;rsdddn.te.,8ilahtgsfihYtttursae2eeeobfoocrrd3rrrmyuuoocsocTPcmmme6dtmetoottearcpdiirhhesssrtMOsHAbPTPsPMpnnsague,imoeefuprkfltntteeohdma———tnpogeeeefaneerrhieerrsadndidordddvnexxasseoccccririrgeeditiPTDSsceootyattmiiveccoopiiodfihtnnvssimrtnenntooeaaecdesemannucshaet,,atoSmrrottssriindettwwnec/oiitmaatnansddpcoooeennu/stoemsnoyccihtmegelobrmxxnneitmtberntienahccosuacanpbhg-tttsaied(eilhiwceessAtncnsoteietntaMlmhoyniierrippkshsrthocritnairagnceuiauApi,mobttbsoaospvopsglgeetecpltrTiwe.nuenlitne/siiuetetoddriyoisOoTarhtleptsrastluyeieniesnsatsnwenhatlriieb.Dhrexal/rinndompipoeiidiRoelthevtscn)neahnspsan,Tfairohesoelrene.mcrttrctepor/iegmeuotblcafliibsasahrsnoelweyeoclPetocironmCcrdiorrrelrtoieptaeuhbadeo,emPCadchlscelrfndlhedtucauceefraotderroosorlrnestsuoroimprhnhcrteoigrefdamnedtoTanVnisDditroislrcthisttiltwodetcei(nceyneiioyasgrrxpphture/nufuonpaetCttcu,geseiiherpncfilsitnireronydacri,aain/aregealrnnelndHnnupsdetcrctseiIremudVieehurnrgi,/agpomgosrsldfimse/as
tatTrdApRerPAvaRc(oUaAoVPPoHaCaAtglfmARRnaa“AAqTdcs‘tAahroohbeaDiotoxfrerunuornnnehhrherirddddddeeseeosanitavvdraoputecepggusmtnemtaidaeeuaiddhieaaaaasraaeddddddltgdyttosgynsttefsmrltabnhls/cJuoCfb‘tahmrleirerpsspossllrodiuearmoryo(iiiiiicrgggeptruurtuemcimnogesisberttttttmoreelrhlooooaiyoierdalctrbnurrmeisaTiiieiiieele)asiteernauueilsipRlamfooooootinoiiuadirgnnnneicbase,geodsxeacnheoaecnooisynkrattxatgasogrtnpjjeinnnnnnyues,ioaigieudcrauuarccmerreafnentipatrtigesra[tettttclduseumrymnaaaaaaasddeam‘rueeettooooicddorpvldi,nf’eiumcjrknrtiiscotergoi,cuwstcurtlllllllgimospeuf’iethiaggoreaostrhuonsihss]oeuiscochanuuuufrdarnabnonigggagggheneatr,oenfcmmtxpuohdetergnnaaaehe,uglamtundrssssicimkoaatroaniunsuuuuuueas-iittrsngcindyoovcsuvniiransadnsrr’leedratisleeeeeitsn,tuutdsdayrseeiiiiiiusmeceeiaisu,ebogetemfnalndonfddddddnnccmdaiafe‘ynboteaobgupi’snyndgrppppaehemgdguyw,nnpPudf,hwoetantt)dtoaaaaapsdsmeusurorig,gramreedrhierrrrs‘gbnhpi.e.ohetidmaidntnnnnnnidefuyiedrtnnVsmcueeeeecihnkaptdia.nvnogTaeestetr.dirn,r,ehusgccccccieieunfoctesffffeganaeiYdvcaooeultcotrp,ldhIphftgeeeecdAcernoeeeeeenporlshecfrimcrtteiifaobrnccgcircditlegoocilrrrrrmutnynlsnniitrcdheatdepmrauleebtoc——————uoot-yghlarrrriinamawuieloetestfeeisisaetvplceeeesswiarngnetuitrdfrcticcaccreonpndcegohtoaefeansoonCdddditaiutstieiayoatdiPPITIArfegdhyratitt’ilaghresarnn,,ipnno)oecmthsasnnosoehtleloerih:.nteeittttlmaeiraahrluseaenailpsenscmeeeenrutlnoesisVtvnamsmeooae(nailnhnemearnnueceyrda0orrrreglluegtonptppkencdileesaiwgIrdcmmmmaethsscyrdtvo3rsatfndcejipdpfllseldaduidssuibtueeeloSilotws,Haesh)rtndehielnesooitr,rtsssspcloirsshATudPrI(sdagoayrsrdMittimrcaeome9rdDwwIOuaoieipneawltrmoeoneroagcrscVneauguleidsma————shittrpp3qes/nenicutgsseahhenUtrebihareRcoixp.grnteteorvdttsrl‘eweeie2tugov.argr.phaioos,dtsnmtr/eemebplcPrhrsai/gciiTaleesrd,is9,veaPTUPUStetctdiouiioycSitofioiirnisiescrevnsomouahaimtcxt/isareeieasnritcnlhefrnhneneoaOnsmosioenra1bni,jbttosrrafkttfpfionktentpradtrlegjaoeiehsaaeeeredimntrntrisei5ihfeeadipiefotncSwcUdpvetronsecreonecvlicosnotnrto.ir’bdacaei0irrnlluselioaanegitdmesontnfTiantnoeecgatdSrnhsefststrgsnhetlnxrievi0cgnn,aringrioucoontnytcodinrnetf)iebptgamttdcdaieepegwcdmtnfieiiusOnithslndtiatnned-agnhgg.gertnverrnPiirrrcyioiosn’egrh.imcgnsgohedemagcuiosnrseiUsungumsomenpdropirmmrupodmeoetsciaommmuiesg.et:on,gadonadolccmintyisptewlurinai,aaoenmolhmcesgdnptctga(emssaeaogniulgcapir.mhspdniert0teicmcfSnerdshaa/evls.een,tdlardiorganesyoaliyaateehgosegts3riiacpreeousraorsfy,taenrmdfiairblturitoeridPea)aewarndemtadkrnehelstihtptlpdswpeiickgnoergphrihlnsctdapu9isgoah,tnaatgonaoliarperaiyqmudorytleinovtcte,un5n(anaelctsettn.rddgiumhrerit,foOulithytnee’iaolkbisola7btshrdaiaustonldrxpacetsieregmm.assaneiotlr3Piadiat,ndncdbdpsaiettgolaatahtesasocdmuofwkonuestoeiikPaflgyeowtsthrfbrn1e(nm,ongetriphuvsdtrauPnhchocprh)let7ihweosagpihpumlilpeceooitapisegtioiseiiyAoeneei7fndlPloowdotntrdcneheoahvigoiootnmncyheehomtanwsvanp8hahifrrrrdtMarehcerpscshhsnrfsotadaoqgcuuglaeecoceeaanensttohtp.meeoroh-idagrnpestrucpShggsedqsisprsayrorteodtaInodranrsbameenhosaeeieylhtisauos)ahitcnptersstssmsdewuuor’oegltlhb:orcesnsrh,cnoeyoipncpahaghpuuykdirurtisimxpseeey1ndstwuepd-ncteroioaoryseysialilsrinegpejwoeomaiomo8et-rnwess’eeeddueudcrthnserih.cgb/estccennpnroce0cirmuhdsguradnoudrdpopesoaenhaabstsrpesdusmigrulfbd.0uceootnsgnaiaeiumocndrgesoasoorcseg)utglreitlpaoapemeottnoendnerdih,aac4brhtuistrnniei.tbscassotleninpmcbvosogsedoerpell4oasaTcceasiacsoelenewengedsidtpnolynemie3tnnyoeetthoohhntnrfemsdaaaddhihoorisvtptnboonseehitgoamius8msteolrerameoish,ecieoutftnrloty.unso4fniipavmasurhoasrownlrsspalegnnf4ocnlepse-yhupiu.lg.senaeyieeyrsodlee.gessels..7.
PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate thisPwLaAsC.”EHOLDER T1193I1TLE
Victorian Health Complaints Commissioner
PLACCaElHl:O1L3D00ER58T2IT1L1E3 PLACEHOLDER TITLE PLACEHOLDER T1957ITLE
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Who is this guide for?
This at-a-glance flip book is a condensed version of the Power of Words Practical
01GuideP. Ietohpales bsheoeunldenvoetlobpeeddeffionrepdeboypltehewirhoalcwoohrokldoireoctthlyerindtrhueg aulsceohoor ldaiangdnootshiesr.
drug sUescetopr,esruscohn-afisrshteaanldthpcearrseonpr-ocveindterersd, lsaoncgiuaal wgeo.rkers, and human services
Ulparcit quid quiprofessionals. To find the full Practical Guide, go here: INSERT URL
aUclpcaabrciintcqitueidumquiC02ontentsLanguage is broader than just the words used. Adapt your body language and
tone to convey respectful engagement.
accab incit eumReducing stigma – some general principles
iippssaa ddoolluummee pprree03 Alcohol and other drug use is a public health issue. Avoid framing alcohol and 3
How totrheearddtrhuigs ugsueidaes a moral failing, exaggerating facts or relying on information7
nonecatem.that is not supported by evidence or is based on selective statistics.
nonecatem.Terms relating to people who use alcohol/drugs 9
04TermsLroeolaktifnogr tthoepmeoopslterewcheonnt coolonnsegnesr uusseonalacpophrool/pdrriautgeslanguage as terms can 19
become outdated as language evolves.
Terms relating to treatment 21
05TermsmCrheeolsaostsaineggetetsorompfesporthpoalteetcwatriivethesbatrlnoedondgptrbheosvr-enbneatsavetiirdvueasemnsdeaesmupreows eforrinrgedauncdincgonhvaermy relate2d5
Help atondalScuophpool artnd other drug use. 29
More information 30
64
TCHeoeenrrsmlmpidsesarranervledoailtdaSiinntuggintphtgope foptoolerlootwptprienelegoaswpttimghlemoeawntisotihitnlohgoltnauebnrgslmgoeuesraowguadheslewrcenbeholraaoeethnlfircneronrgoerfliethne/odrgortvrilrne/iudgraturgmusegnests.
to or talking with people whitoh ubsloeoddrubgosrn. e viruses.
FCSroetniegsimindfaeotrrismaivnaogtidoteinnrgmantshdeafdovlilcoewProiennfgearslrcteiogdhmnoaeltuaisntridnalgottetlhaerenrmmrgsdusrawugghesewrnehlraeetnfinerrgerfitneorgrtritneogaotmr ent.
tCoaSSalttkoliilDirggnDrmmtguarugaalwkgttsiiiInsstenhiigefnnokpggwi:enitt1ogtee3h,prr0mmlpe0essw8o5pitl8he5bw8loh4PsPToetrrdieernuPgmffbosemeeeorsrrlasorrrdotteennhirnddsegua’istnnegvnrimgeesreuu.uaienttsyrrdeaacsbslleaea.ttrleerctearromminhnoosstl anPdre/ofer rortehdenr edurutrgasl .terms
being met
ESmtiaSDmgipiolmar:rctnedyatio/arptcuirduslge,sliaianhgntnoigfvopeut@pe/,rgiersnaamrpedvl/fsie.totirngg.,au TPceorerPTnmfrteoeaersrnxsirtsoteihvsmnde,aiw/tatnn/citmeetrhcuagaentamyrpstaiumtbvleletitdisepuslrireinmoinpnser/ebslocProribdeefderrsrurgedscnreuetnr,al terms
R24e/a7RVtaabsatdlFieooitcnderpnotetinlcedmaettt,dioci,ooaibsnunluclgsosfooeefoehrdenproakeerlinrend,aofgrnetuhrdger/eor;dthteerrcosmdtotirhsPMbPsnguepltehm—ogeereraodxascccrdiTSottmicoofisirnoacsanuca,motintwnciandoensoeschegxntmteacosph-tiilicesAnseenlhripsorinaincapitsposggeeptiln/siedryoiahtstiensnweatilrndipidoethvnhaTfaiorentrcteigmeutlcfiiassnoeweetirnmCcirrteptaha,echllnhtcafteooreompnrfamdaVDticititweiceiosphtunoeCt,irnciodarelndHnsrcIuVeg,/ s
ratwRRCoepeeaiflptelaalhlrroSaclUodssioerDqabfidiusoospnfurptdiifernngatrrnfieiihideaecigetnrttersttcosoorheiia,eontmowatLgiuuhdhngnnnauaiee,ss.fnd(fgleiaeetcrnvceiooclupit,u:ppnrmthrleufe1,rrrafcsedee8sflsaal,nffp0eceerital0enrlirrynis.rrp8sgWeet8isddn8itgfhttr2eeofor3rrmuoomm6tmtdihsstHMsAO,ioeufda——tpefnrhedidveeocriiPDceyaivcopdtneoaeeemnstoSrtsrdetiasdpcoeutoylobrxnbeincanbts(wstcoittMonikthrguA,boastrTe.nuiueoOoTraslniatnhebDh/peiRles)eas,reole.mctporoalbahryelocodreloeuomaCPdscrdleuuceaodrolnstsorihhcteoirdnetoTnnisirolrthstlodet(nyeiyagrxpr/ufunpattcgseihepfilsirernyciaain/egarnennupdectseirmdiehurniagpogorsldfime/as
apetrUTrotdPcvARAaRAoa(AHaVPoaCPARamtfR“nqAtgaTlscA‘dAahroohbeaDiotoxfrerunuornnnehhrherirddddddeeseeosanitavvdraoputecepggusmtnemtaidaeeuaiddhieaaaaasraaeddddddltgdyttosgynsttefsmrltabnhls/tfah‘JubCocmrleirerpsspossllrodiuearmoryo(iiiiiicrgggetpruurtuemcimnogesisberttttttmoreelrhlooooaiyoierdalctrbnurrmeisiiieiiieele)asiteernauueilsipRlamfooooootinoiiuadirgnnnneicbase,geodsxanheoaecnooisynkrattxatgasogrtnpjjeinnnnnnyues,ioaigieudrauuaccmerreafnentipatrtigesra[tettttclduseumrynaaaaaaasddeam‘rueettooooicddorpvldi,nf’eiumcjrknrtiiscotergoi,cuwstcurtlllllllgimoseuf’iethiaggoreaostrhuonsihs]oeuiscochanuuuufrdarnabnonigggaggghenear,oenfcmmtxpuohdetergnnaaahe,uglamtundrssssicimkoaatroanunsuuuuuueas-iittrsngcindyoovcsuvniirasansrr’leedratisleeeeeitsn,tuutdsdayrseeiiiiiiusmeceeiaisu,ebogetemfnalndonfddddddnnccmdaiafe‘ynboteobupi’snyndgrppppaehemgdguyw,nnpPudf,hwoetantt)dtoaaaaapsdsmeuurorig,gamreedrhierrrrs‘gbnhpi.e.ohetidmaidntnnnnnnidefuyidrtnnVsmcueeeeecihnkaptdia.vnogTaeestetr.dirn,r,ehusgcccccciieunfoctesffffeganaeiYdvcaoeultcotrp,ldhIphftgeeeecdAcernoeeeeeeporlshecfrimcrtteiifaobrccgcircditlegoocilrrrrrmutnynlsnniitrcdheatdepmrauleebtoc——————uootyghlrrrriinamawuieloetestfeeisiaetvplceeeesswiarngnetuitdfrcticcaccreonpndcegohoaefansoonCdddditaiutsteiayoatdiPPIITArfegdhyratitt’ilahresarnn,,ipnno)oecmthsasnnosoehleloerih:.nteeittttlaeiraarluseaenailpsenscmeeeenrutlnoesisVtvnamsmeooae(nailnhnemarnnueceyrd0orrrreglleugtonptppkencdileesaiwgIrdcmmmmaethsscyrdvo3rsafndcejipdpfllseldadudssuibtueeloSilotws,Haeh)rtndehielnesooitr,rtsssspcloirsshTudAsrP(IdagoaysrdMttimrcaeome9rdDwwIOuaoieipeawltroeoneroagcrscVneauguleidsma————shittrpp3qes/nenicutsseahhenUtrebihareRcoixp.grnteteorvdttrl‘eweeie2tugov.argrphaioos,dtsnmtr/eemebplcPrhrsai/gciiTaleesrd,is9,veaPTUUPStetcdiouiioycSitofioiirnisiescrevnsomouaiamtcxt/isareeieasnritcnlhefrnhneneoaOnsmosioenra1bni,jbttosrrfkttfpfionktentpradtrlegjaoeiehsaaeeeredimntrntrisei5ihfeeadipiefoncSwcUdpvetronsecreonecvlicosnotnrto.ir’bdacaei0irrnlluselioanegitdmesontnfTiantnoeecgatdSrnhsefststrgsnhetlnxrievi0cgnn,aingrioucoontnytcodinrnetf)iebptgamttdcdaiepegwcdmtnfieiiusOnithslndtiatnned-agnhgg.gertnverrnPiirrrcyioiosn’egrh.imcgnsgohedemacuiosnrseiUsungumsomenpdropirmmrupodmeoetsciaommmuiesg.t:on,gadonadolccmintyisptewlurinai,aaoenmolhmcesgdptctga(emssaeaogniulgcapir.mhspdniert0teicmcfSnerdshaa/vls.een,tdlardiorganesyoaliyaateehgosegts3riiacpreeousraosfy,taenrmdfiairblturitoeridPe)aewarndemtadkrnehelstihtptlpdswpeiickgnoergphrihnsctdapu9igsoah,tnaatgonaoiarperaiyqmudortleinovtcte,un5n(anaelctsettn.rddgiumhrerit,foOulithytnee’iaolkbisola7btshrdaiaustonldrxpacetsieregmm.assaneiotlr3Piadiat,ndncdbdpsaiettgolaatahtesasocdmuofwkonuestoeiikPaflgyeowtsthrfbrn1e(nm,ongetriphuvsdtrauPnhchocprh)let7ihweosagpihpumlilpeceooitapisegtioiseiiyAoeneei7fnwooPlddlotntrdcneheoahvigoiootnmncyheehomtanwsvanp8hahifrrrrdtMarehcerpscshhsnrfsotadaoqgcuuglaeecoceeaanensttohtp.meeoroh-idagrnpestrucpShggsedqsisprsayrorteodtaInodranrsbameenhosaeeieylhtisauos)ahitcnptersstssmsdewuuor’oegltlhb:orcesnsrh,cnoeyoipncpahaghpuuykdirurtisimxpseeey1ndstwuepd-ncteroioaoryseysialilsrinegpejwoeomaiomo8et-rnwess’eeeddueudcrthnserih.cgb/estccennpnroce0cirmuhdsguradnoudrdpopesoaenhaabstsrpesdusmigrulfbd.0uceootnsgnaiaeiumocndrgesoasoorcseg)utglreitlpaoapemeottnoendnerdih,aac4brhtuistrnniei.tbscassotleninpmcbvosogsedoerpell4oasaTcceasiacsoelenewengedsidtpnolynemie3tnnyoeetthoohhntnrfemsdaaaddhihoorisvtptnboonseehitgoamius8msteolrerameoish,ecieoutftnrloty.unso4fniipavmasurhoasrownlrsspalegnnf4ocnlepse-yhupiu.lg.senaeyieeyrsodlee.gessels...
PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate this was.” 11931
Victorian Health Complaints Commissioner
PLACCaElHl:O1L3D00ER58T2IT1L1E3 PLACEHOLDER TITLE PLACEHOLDER T1957ITLE
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Who is this guide for?
Consider avoiding the following stigmatising language when referring
Ttohiosratta-alk-ignlagnwceithflippeboopolkeiswahocounsdeendsreudgsv.ersion of the Power of Words Practical
01GuideP. Ietohpales bsheoeunldenvoetlobpeeddeffionrepdeboypltehewirhoalcwoohrokldoireoctthlyerindtrhueg aulsceohoor ldaiangdnootshiesr.
Ulparcit quid quipdSrroutfgiegssmUesiscaoettnoispar,ielnssr.gusTcotohne-rfiafimnsrdsshtteahaneldtfhupclleaPsTrrsetreoiargnpmcmtr-iosccaveattinhildstGaerietnrusdmgi,dlsaeiano,yncggcbiouaeealrhtwgeaeori.enrk: eINrsSP, EareRnfdTerhUrueRmdLannesuetrrvailcteesrms
aUclpcaabrciintcqitueidumqui0C2ontentsLanguage is broader thacnonjutsetxtthse, awcocrdesptuesdedin. Adapt your body language and
tone to convey respectfuolthenegr acgoenmteexntts.
accab incit eumReducing stigma – some general principles
iippssaa ddoolluummee pprree03DrAulgcohhaoblitand other drug useAlicsoahpoulicb,liacdhdeiactlt,h issue. AvoPiedrsfroanmwinitgh alcohol and 3
How totrheearddtrhuigs ugsueidaes a moral pfaeirlisnogn, ewxiathgagerating facts ordreeplyeinndgeonnceinofonrdmruagtison7
nonecatem.that is not supported by evsiduebnsctaenocreisusbeased on selectoivrepestrastoisntiwcisth. a
nonecatem.Terms relating to people who usdeisaolcrodheor l/drugs dependence on alcohol9
04TTaaReeleccrraolmminshssioocbLlnrraoeeeolocltllryaaookottmaiifutnnochesggrceeoutrtthoourpdeattprrdtruemeeeagfoatoteeseptsrmdrlhrtemeaeraedwsnstcothtaleaeodnsnrentmugscobucsosalronti—gabnseneegDcenetehvosreouuunlsss‘voceeeotosnadna.sislascstpooeuprhlmldraooeetli/prod.trhnrSiauauotgtebfsssilomatmanpngeacuioreanmgUeeeswneathssDoctieisasroumursdsseeidncrgabisny 19
21
05TreeprmeastmCerhedeolsauostssaineeggoetetfsoraompfsesupobrthposaltteeatcnwatcriivetehe’.sbatrlnoedondgptrbheosvr-enbneatsavetiirdvueasemnsdeaesmupreows eforrinrgedauncdincgonhvaermy relate2d5
HAdeldpitationdnaalScluogphupoioldaratnndcoeth—erBdyrungotumsea.king assumptions about how and when someo2n9e
uses drugs, you can maintain trust and work positively to support the person, their
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to or talking with people whitoh ubsloeoddrubgosrn. e viruses.
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PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate this was.” 1131
Victorian Health Complaints Commissioner
Call: 1300 582 113 PLACEHOLDER TITLE PLACEHOLDER T1957ITLE
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Who is this guide for?
Consider avoiding the following stigmatising language when referring
Ttohiosratta-alk-ignlagnwceithflippeboopolkeiswahocounsdeendsreudgsv.ersion of the Power of Words Practical
01GuideP. Ietohpales bsheoeunldenvoetlobpeeddeffionrepdeboypltehewirhoalcwoohrokldoireoctthlyerindtrhueg aulsceohoor ldaiangdnootshiesr.
Ulparcit quid quidpSrroutfgiegssmUesiscaoettnoispar,ielnssr.gusTcotohne-rfiafimnsrdsshtteahaneldtfhupclleaPTsrrsetreoiargnpmcmtr-iosccaveattinhildstGaerietnrusdmgi,dlsaeiano,yncggcbiouaeealrhtwgeaeori.enrk: eINrsSP, EareRnfdTerhUrueRmdLannesuetrrvailcteesrms
aUclpcaabrciintcqitueidumqui0C2ontentsLanguage is broader thacnonjutsetxtthse, awcocrdesptuesdedin. Adapt your body language and
tone to convey respectfuolthenegr acgoenmteexntts.
accab incit eumReducing stigma – some general principles
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Howprtotbrheleamrddutrhusiges,ugsueidaes a moral pfaheiarlisnromgn,aewcxeiatuhgtiagcearlamtiinsgusfaects orndreoepnlye-pinnrdegesoncncriebineofdonrudmsruea,gtison7
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nonecatem.Terms relating to people who usdeisaolcrodheor l/drugs dependence on alcohol9
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110462
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to or talking with people whitoh ubsloeoddrubgosrn. e viruses.
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R24e/a7aVtaRbsatdlFieooitcnderpnotetinlcedmaettt,dioci,ooaibsnunluclgsosfooeefoehrdenproakeerlinrend,aofgrnetuhrdger/eor;dthteerrcosmdtotirhsPbPsMnguepltehm—ogeereraodxascccrdiTSottmicoofisirnoacsanuca,motintwnciandoensoeschegxntmteacosph-tiilicesAnseenlhripsorinaincapitsposggeeptiln/siedryoiahtstiensnweatilrndipidoethvnhaTfaiorentrcteigmeutlcfiiassnoeweetirnmCcirrteptaha,echllnhtcafteooreompnrfamdaVDticititweiceiosphtunoeCt,irnciodarelndHnsrcIuVeg,/ s
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PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate this was.” 13
Victorian Health Complaints Commissioner PLACEHOLDER T1957ITLE
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Who is this guide for?
Consider avoiding the following stigmatising language when referring
tTohiosratta-alk-ignlagnwceithflippeboopolkeiswahocounsdeendsreudgsv.ersion of the Power of Words Practical
01GuideP. Ietohpales bsheoeunldenvoetlobpeeddeffionrepdeboypltehewirhoalcwoohrokldoireoctthlyerindtrhueg aulsceohoor ldaiangdnootshiesr.
Ulparcit quid quipdSrroutfgiegssmUesiscaoettnoispar,ielnssr.gusTcotohne-rfiafimnsrdsshtteahaneldtfhupclleaPTsrrsetreoiargnpmcmtr-iosccaveattinhildstGaerietnrusdmgi,dlsaeiano,yncggcbiouaeealrhtwgeaeori.enrk: eINrsSP, EareRnfdTerhUrueRmdLannesuetrrvailcteesrms
Uaclpcaabrciintcqitueidumqui0C2ontentsLanguage is broader thacnonjutsetxtthse, awcocrdesptuesdedin. Adapt your body language and
tone to convey respectfuolthenegr acgoenmteexntts.
accab incit eumReducing stigma – some general principles
iippssaa ddoolluummee pprree03ADCblrAeuualgscneoh/,dhamiobrltitysaunsdeeeo,dthleer drug useAFrlicesosahpioeulsicab,bliacudshdeei,actlt,h issue. AvoSRPieudrbfesfsrortaantmonwcinietjgheucastleicn,oghol and 3
HowpDrtiorttbirheelesamrddutrhusiges,ugsueidaes a moral pfaheiarlisnromgn,aewcxeiatuhgtiagcearlamtiinsgusfaects orednreoqeupnlyie-ppinnmrdegesoncntcriaebinseofdsontreudmrsriuelae,gt/ison7
nonecatem.notnh-actoismnpolitasnut pupsoerted by evsiduebnsctaenocreisusbeased on selectnouivnoresnpt-esemtrrasieltoeidsnitciwcaislth.usae
nonecatem.Terms relating to people who usdeisaolcrodheor l/drugs udseepde/nudneunsceedon alcohol9
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MHAufanAatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuBTteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron09te
110462
CHTeoeenrrsmlmpidsesarranervledoailtdaSiinntuggintphtgope foptoolerlootwtpprienelegoaswpttimghlemoeawntisotiitnlhgoltnaebnrglmgoeusraowgudhesewrenbehlraaoeetnlfircnernrgoerfiethneorgortvrilne/idgraturmusegnests.
to or talking with people whitoh ubsloeoddrubgosrn. e viruses.
CFSroetniegsimindfaeotrrismaivnaogtidoteinnrgmantshdeafdovlilcoewProiennfgearslrcteiogdhmnoaeltuaisntridnalgottetlhaerenrmmrgsdusrawuggheserwnehlraeetnfinerrgerfitneorgrtritneogaotmr ent.
tCoaSSalttkoliilDirggnDrmmtguarugaalwkgttsiiiInsstenhiigefnnokpggwi:enitt1ogtee3h,prr0mmlpe0essw8o5pitl8he5bw8loh4PPorrdeenPffboeeeorrrlsorrroeennnddeg’snnevnrieereuuuettsrrdeaassllaa.ttleercerrommnhoosstl and/or other drugs.
being met
ESmtiamSDgipiolmar:rctnedyatio/arptcuirduslge,sliaianhgntnoigfvopeut@pe/,rgiersnaamrpedvl/fsie.totirngg.,au PTererTPmfreoearsrnsirtsoteihvmndeaiw/ttnn/itmeetrhuagantamyrstaiumbvlletitisepuslrreimoinpnser/ebslocProribdeefderrsrurgedscnreuetnr,al terms
abRtleoteponldat,icoingseoenkeindgrug/ stisPgphmeaacrtmifiiscaicndoegtshicnerricapeptiryotnatrioenfactmlineincta,l condition,
R24e/a7atVsadFioicndrnteticemettdoi,oabsunluclsofooefehrdproaerlnre,aofnethrdereor;dthteerrcmdorsbPMnulte—ogeerodxscdiTSotcosrnoacau,motnwniaonseschntmeacop-ilieAsenlhipsoinanitsposggeiln/sediahtsiesnweilndipdthvhaTiorentreigeutcfiassoewetrmCirrtephaechlnhtafteoreomprfamaVDtciitweceisphtuoeCtirnciodarelndHnsrcIuVeg,/ s
tRwaRrCoepeeaiflptelaalhlrroldcssioerDqabiioospnurptiernngarrieiidaeietnrttstcosoorhe,etmoatLiuuhdhnnnuiee,ss.fndleaeetvceiclpitu:pprthleuef1rrfcsdee8ssa,ffp0ceera0errris.rrp8sWeet8isddn8itgfhttr2eeofor3rrmuoomm6tmtdihsstsMO,ioeuf——tpefnrheidveeocriPDeyivcopdneoaeemntoSrtsrtiasdpcoeuoylorxnbeincnbts(wstoittMonithrguAboastTe.nuiuoOoTrasnitnhebDh/eiRles)ea,reol.mctporoalbahryelocodreloeuomdscrueaolnstohtirdneTsirrhstodteiygrpr/unatcgihpfilseycain/arnenuetsimdehaporlfimeas
aPtTcR(aapAvRdAUrtVAPHahrbaiornrneherirddeessaavvouteceumdaedhieaasraaddttgnstfshts/cbCfah‘merepsspollodmo(iicgepuueosibettrelrlooierctrrrsiieele)aernuusiRlmootiodrnnibae,edxhaeosntatsogpjjnnesaigieudruuerantttge[tttcluumyaadam‘rueooicddr,nfumjrktsotgocculllseu’haggoeasihs]huufranbnonggaear,efcmmtxuodaeamndssikoatrnnsuuas-itscdoovirrr’eedraieeits,tutsdseeiiuseeisuoetfnaoddnncdi‘boup’sndgpphdyw,npPuf,wtnttdoaasmori,gmreerr‘nhpoetidaintnndfuiVmcueechaptdngasetr.rrehgcciuctsffeanaiaeulctrp,Ipeeccroeeolsefimcrttbrccgilecilrrmtnniitrcdetepeeboc——otghrrinaietsiiaepeessiaernetuitdrtccnpeohonsoCddidtaiseiadiPIgrait’lesan,,pn)oethnelor:.netttairlunescmeenutesisVvao(nlhney0rreguegntpkcdieiwcmmhc3rsndejdpflslduelSiotHah)tenesot,sspcihrsPu(Tdartcaeo9wIOaieptrooeroagscVesma——hitrp3encahntebiareRip.rtrvrleee2ov.arao,tst/emlPeciTalesrdi9,vePTtioycSfirnscrvmeaicxt/eeeinhhnneOoioea1bnborfktpfinprjeeaedrntse5fipefocSwcUteneiosnro.i’bac0lseantdmsTneegdShsfsthetlr0n,ngiycdrt)oepamtdcaiewtfiuOnisdiegervrrnPirrrcyigsgoheacuisrssmenpdroprmosommuesgt:,ocmitti,aaomlhmcsga(saeoglaimirt0eierdsavn,tdarianesyiaset3rapreroy,tardaruidP)ardemtanesttwpeinghihnp9ioahtngnrayqdoeiceu5n(naltt.dgtOulithyeibso7srisrptiem.aaeitlr3PadatsieoaahescdmkonkPaflrfbn1eevsdauhcp)7ihwosleoosioieioei7fdPldwlttdnhvgioncyhtawva8arrtahiechhnsoadauulecoaetteoro-agretchggdqspsarrtenrmenhaiyisuoahicnsssduoetrces,incpahgpuykrtisixeystupdiooyseslilnepwaomoet-sseuctgb/escenpnocihdranaenatrsdusmirfbeootnaindgosoetlrpapmtoedih,btirnnetcsolepoodepeslacassenwednonemiyethormdadioritboetaiuseolamh,counlnsofnpvorsspaenocnhi.lg.neyieodegl.
rAeoPRdexfehdeppstaaedoteirsrrigrmtmtoimieeoinannxancceptaseoodeultrscurighetrhsiouegnaeurimcndanipgnapderg.niyen.T,scfgYhteAeioitgrshdu—rmevcecaaoduaPncsaneteaneroaecdroplsmsyfldueo,dislsMtrwucui—snehrgeiodmcsUioiatiansmtrntoaeeidpotrlioaoesnnunnfteinag.gtrhdnUumetiadonsagmigpnSseegesuttorhtihpgerpaaopmrletdumohaonsrsi,ndtgtowseih(npuPhlgpipcgiArchithonhhMtggaesirSssoaba)prtml:hophr1eeoraro8eddrcc0mguobe0ucmaosilnac4rsbngor4iolenty3thfahvse8teiiero4iaurlnf4ps-ueysse..
ooaCa“aDrnnrotgmeuadlrlarleagtrinhdbneiifiesgoscyiiaarairanattniciwtgooianeohnaumnicnssla,eedetnrahosugdehteivetduneolenpcrcnylntyaotewcidcfnyehyiossiarealsmenmanIrdadpilwilorrsyeeawepqsseturphbreeioiisssnrnttetgrihdneoeiantntxaotegpmtdisemoermpnnyieeteccfnaoahicsfibrielpcodaaau,snrrtataudmonbdofgyosntchetplatyeoaonerpsfcntedseddreeseurlcoadusntygoew’serudphspsrergeaooni.ncbvTaedilhnnesigomsst.mhsweears
PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate this was.”
Victorian Health Complaints Commissioner 1957
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Consider avoiding the following stigmatising language when referring
tWo ohr otalkiisngtwhiithspgeoupiledwehofousre?drugs.
tCToShoitonsirgsamtitda-aalekt-riignsalaigvnnogwcideitteihflnrigmppetbshooepolkfeoislwloahwPocrioenunfgsederserntdeisgrdeumdngaesvtu.eistrrsinaiolgnteloarfnmtghsueaPgoewwerhoefnWreofredrsriPnrgactical
Ulparcit quid qui01GdpSrruoutifgidpCegeessomUP.esomIeiscaptopoettlhnoeilpseaparl,ixeselnssr/b.sguscheTcothooehneaun-rfialfilmlndserdsensnhtvgtoeaehitannleoblgdtpfehuepdclldeaePsTrfrfisetorenoiarroPgenpmcrpemdtr-ecioosccaboovepatty-ipnlhildeoslttGaeerchiwetnrcuewsdimugiti,drhhrlsaeiaroancio,ynnlocwcggcgbomioouaehenraplrhoketwgleelaedeoorxidi.enrr,ske:coecIhtNrthalsySePl,lrEeiarnednRntfrgdTheuinerghUrguaeuR,mldscLeaonnhoeorsuledtarrianvagidlcnteoeostrshmiesr.s
Uaclpcaabrciintcqitueidumqui0C2ontentsReasoLnantoguuasgeepisrebfreorardeedrttehracmnosnjut—setxtRthsee,aawscocnrdetspotuuessdeedinp. rAedfearprteydotuerrmbosdy language and
accab incit eumRathetrotnheantodceosncvriebyinrgesappeecrtfsuooltnheanesgr accgooemnmtpeelxentxts.or challenging, it’s more useful
iippssaa ddoolluummee pprree03tRoeddeADCusbclrAecuiunarlgscignbeoh/es,dhatmioabirgltcitymsatiunoasdnee–seo,,dstbhloeeemhreadvrguieognueursrsaeoAFlrrlipcescrosiianrhccpioueiulpmsicable,sblistacuadshndeeci,acetlst,haissscuoem.pAlevxoRSPieuodrbfresfscrortahantmoanwlcilneietjghneugcastilenicn,gog.hol 3
and
nonecatem.in anpootnhli-accytoiosmrnpcolliitansnicutapulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatuonigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHdowdDpirtioirottbirhneelesaamrlddgutruhusigesd,augnsuecideaes—aWmhoeranl wpfaheoiarlisknromignn,gaewcixneiatuhagtiagmceaurlalmttidiinsisgucsfiapeclitnsaoryrdnerteoqeupnlayie-pmpinnmrd,egewsonchntcreiaebitnsheofedsontrreudmrsriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
udseepde/nudneunsceedon alcohol9
04TTjRaRatRuheenleeecdcerrdaaaolgrmmiensssheSssiooomicbLtsalnnnrraoeeeetoslocinltttllsrcyaaooookttiottimeatciifuuutnnhonchaesssggartcelieeetofiutMrtthoolcurpppidenaatptjrrrdtkunrueeemeeeassugfffoatotteeeateseipthfisrrrlmdrlherrrtcoemeeeaaesrafedddwestnsMticoothtttacleeaneeeodonnsn,rrrennttmmmugsasccobuuclesssoscalDrponthi———gabtinssseneaegoATDcwsenetrehvvdosirrtroeeouehuumniflsrdss‘veotscheeeroto‘rcaelsnaidinarknb.spislaetsugcsetepooesu‘rtrcpreholismldalra’oeooseeotlfanio/porord.n.tmrrhnor’Siau‘ateauohtgtonlebfecssdnsiorlomaeth‘emadnpowqnnigearluechtuioayiwreovanmb’/agUemosueleulesdwengenaethg’tss.tDoewsctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TrTmTeehhepreedmeitpacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
MHnAAufaatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuBTteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron09te
110462
CHTeoeenrrsmlmpidsesarranervledoailtdaSiinntuggintphtgope foptoolerlootwtpprienelegoaswpttimghlemoeawntisotiitnlhgoltnaebnrglmgoeusraowgudheserwenbehlraaoeetnlfircnernrgoerfiethneorgortvrilne/idgraturmusegnests.
to or talking with people whitoh ubsloeoddrubgosrn. e viruses.
FCSroetniegsimindfaeotrrismaivnaogtidoteinnrgmantshdeafdovlilcoewProiennfgearslrcteiogdhmnoaeltuaisntridnalgottetlhaerenrmmrgsdusrawugghesewrnehlraeetnfinerrgerfitneorgrtritneogaotmr ent.
tCoaSSalttkoliilDirggnDrmmtguarugaalwkgttsiiiInsstenhiigefnnokpggwi:enitt1ogtee3h,prr0mmlpe0essw8o5pitl8he5bw8loh4PPorrdeenPffboeeeorrrlsorrroeennnddeg’snnevnrieereuuuettsrrdeaassllaa.ttleercerrommnhoosstl and/or other drugs.
being met
ESmtiaDSmgipolma:rcnedatioarptuirdusg,sliainhgntoigfvopet@pe/,gersaamrpdvlfsie.totirngg.,au TPererTPmfreearsrnsrsotehmndaiwttn/itmetrhuaantmyrsaumblletitisepslreimopnsrescPrribeefersrred neutral terms
Ratetepnlaticoingseoenkeindgrug/ stiPghmaartmisaicnogthinercaeprytatrienatment,
R24e/a7VasdFiocdrnteicmettoi,oasunlucsfooefehrproaerlnre,aofnethrdereor;dthteerrcmdorsMPnute—geerdxsciTSotcosrnoaau,mtnwniaoseschnmecop-ileAselhipsonaitsposgeiln/sediatsiesnwilndidthvhTiorenregeucfasoewetrmirrtephaechlnhtafteoreomprfamaVDtciitweceisphtuoeCtirnciodarelndHnsrcIuVeg,/ s
twrRaCoepeaiflptelalhlrrocldsioerDqabiiospnurptierngarrieiidaeietnrtstcosorhe,etmoatLiuhdhnnnuiee,s.fndleaetvceiclpitu:prthleuef1rfcsde8ssa,fp0cera0erris.rp8sWet8isdn8itgfhtr2eofor3rmuoom6tmtdihstsOM,ioeuf—tpefnrheidveeocriPeyivcopdneoaemntoSrtrtiasdpoeuoyloxnbencnts(wstottMoithruAboastTe.niuoOoTasnthebDh/iRles)ea,rel.mctpooalahryeocdreleuomscrueolntohtirneTsrhstodeigrprunatgihpfiseycin/arenuetsdehaorfma
rRUcRtTdAPAVhaorheideessautcmehieaasdtgntsC‘fcberpsspood(iogeosetrellooercrriee)nusmotiodnniaxhaeotatgpnaiiuerantg[tttlmyam‘ueooicr,nmjotculshaoeasihuufnnongaeeftxodaassikatrnus-icdoovirr’aiees,tuseiueeiefnodcdi‘bu’sndppdw,Pu,tndasi,gmrrr‘npoaintnduueecangtr.rregcctsffenaeut,Ieeroeoeficrccgcrrmnntrdee—tghrrietipeessretuitcpeohosddaisaiIr’lean,netelonttirmeentsisVvaelhyrregeunieimmcrsndjdpduSttsotsspcih(rPuTsdacaeOerooeroagsea——itrpecanebireRirrvrleeova,tst/emciTlerd,vePTtiocSrnsvmax/eeeihhneOooeabnrtnpreeaentsfifoSwcUtenesnro.’basatdmTnegShsthelr,nycd)oeamcaietfOnieerrnPirrcyisgoacisrsnpdoprmommut:ocmittiomlhm(saeogai0eieds,tdarnsyaet3rary,taaruP)armaettpenghhnp9hnyqdoeceu5(adOuityeibs7rsptim.aelr3PadieaecdmkoParn1evsahcp)7weoosoeio7dwPlnhvonctaw8artahiehnodaulaetterogrechgssarterenhiysoahcnsstrce,ncpahguyteyupooyseslwat-seuctbscenpoihrannatsdumrfootngosotrpmeh,btirntsopodepelaewennemiyhrmdoritetaiusmh,ulnsopspaenilg.nyeg.
(tpAvHarbirnerdaoeuadrdtsshtahmmicepibtitrsilaeuiRlorbe,snsonesgettecuadarfurksocllu’s]hrabga,cendonsuatrdrittsdisuotadopghynpoamreehednfVpdaseciailcrpccelmtrieilticteb—oinasiaedrtcnCideidPas,)nr:.etascuo(ne0gpkd3eflseoH)e,r9wIptVsh3hp.te2roPeai9creicni1ofkfijre5pcioc0leedft0nrpdwudrrgheussosg,,csalmirvnaipeordetswioatainnlttlhosireittsoahskfbeihoslieifldtgiyvarchuecoo-gdqprniuisduoeikrisixtdiinepomsg/endersbeidelpaoincleoscandoetdiboeoonfnrscn.ee
rAeoPRdexfehdeppstaaedoteirsrrigrmtmtoimieeoinannxancceptaseoodeultrscurighetrhsiouegnaeurimcndanipgnapderg.niyen.T,scfgYhteAeioitgrshdu—rmevcecaaoduaPncsaneteaneroaecdroplsmsyfldueo,dislsMtrwucui—snehrgeiodmcsUioiatiansmtrntoaeeidpotrlioaoesnnunnfteinag.gtrhdnUumetiadonsagmigpnSseegesuttorhtihpgerpaaopmrletdumohaonsrsi,ndtgtowseih(npuPhlgpipcgiArchithonhhMtggaesirSssoaba)prtml:hophr1eeoraro8eddrcc0mguobe0ucmaosilnac4rsbngor4iolenty3thfahvse8teiiero4iaurlnf4ps-ueysse..
oCoaa“aDrnnrotgmeuadlrlarleagtrinhdbneiifiesgoscyiiaarairanattniciwtgooianeohnaumnicnssla,eedetnrahosugdehteivetduneolenpcrcnylntyaotewcidcfnyehyiossiarealsmenmanIrdadpilwilorrsyeeawepqsseturphbreeioiisssnrnttetgrihdneoeiantntxaotegpmtdisemoermpnnyieeteccfnaoahicsfibrielpcodaaau,snrrtataudmonbdofgyosntchetplatyeoaonerpsfcntedseddreeseurlcoadusntygoew’serudphspsrergeaooni.ncbvTaedilhnnesigomsst.mhsweears
PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate this was.”
Victorian Health Complaints Commissioner 197
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Consider avoiding the following stigmatising language when referring
Ulparcit quid quiWto ohr otalkiisngtwhiithspgeoupiledwehofousre?drugs.
accab incit eumtCToShoitonsirgsamtitda-aalekt-riignsalaigvnnogwcideitteihflnrigmppetbshooepolkfeoislwloahwPocrioenunfgsederserntdeisgrdeumdngaesvtu.eistrrsinaiolgnteloarfnmtghsueaPgoewwerhoefnWreofredrsriPnrgactical
iUnpolspnaaedrccaoilttueqmmu.eidpqreui01GdpSrruoutifgidCpegeessomUP.esomIeiscaptopoettlhnoeilpseaparl,ixeselnssr/b.sguscheTcothooehneaun-rfialfilmlndserdsensnhtvgtoeaehitannleoblgdtpfehuepdclldeaePTsrfrfisetorenoiarroPgenpmcrpemdtr-ecioosccaboovepatty-ipnlhildeoslttGaeerchiwetnrcuewsdimugiti,drhhrlsaeiaroancio,ynnlocwcggcgbomioouaehenraplrhoketwgleelaedeoorxidi.enrr,ske:coecIhtNrthalsySePl,lrEeiarnednRntfrgdTheuinerghUrguaeuR,mldscLeaonnhoeorsuledtarrianvagidlcnteoeostrshmiesr.s
aUclpcaabrciintcqitueidumqui0C2ontentsReasoLnantoguuasgeepisrebfreorardeedrttehracmnosnjut—setxtRthsee,aawscocnrdetspotuuessdeedinp. rAedfearprteydotuerrmbosdy language and
accab incit eumRathetrotnheantodceosncvriebyinrgesappeecrtfsuooltnheanesgr accgooemnmtpeelxentxts.or challenging, it’s more useful
iippssaa ddoolluummee pprree03tRoeddeADCusbclrAecuiunarlgscignbeoh/es,dhatmioabirgltcitymsatiunoasdnee–seo,,dstbhloeeemhreadvrguieognueursrsaeoFAlrrlipcescrosiianrhccpioueiulpmsicable,sblistacuadshndeeci,acetlst,haissscuoem.pAlevxoRSPieuodrbfresfscrortahantmoanwlcilneietjghneugcastilenicn,gog.hol 3
and
nonecatem.in anpootnhli-accytoiosmrnpcolliitansnicutapulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatonuigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHdowdpDirtioirottbirhneelesaamrlddgutruhusigesd,augnsuecideaes—aWmhoeranl wpfaheoiarlisknromignn,gaewcixneiatuhagtiagmceaurlalmttidiinsisgucsfiapeclitnsaoryrnderteoqeupnlayie-pmpinnmrd,egewsonchntcreiaebitnsheofedsontrreudmrsriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
udseepde/nudneunsceedon alcohol9
04TTRajRatRuheenleeecdcerrdaaaolgrmmiensssheSssiooomicbLtsalnnnrraoeeeetoslocinltttllsrcyaaooookttiottimeatciifuuutnnhonchaesssggartcelieeetofiutMrtthoolcurpppidenaatptjrrrdtkunrueeemeeeassugfffoatotteeeateseipthfisrrrlmdrlherrrtcoemeeeaaesrafedddwestnsMticoothtttacleeaneeeodonnsn,rrrennttmmmugsasccobuuclesssoscalDrponthi———gabtinssseneaegoATDcwsenetrehvvdosirrtroeeouehuumniflsrdss‘veotscheeeroto‘rcaelsnaidinarknb.spislaetsugcsetepooesu‘rtrcpreholismldalra’oeooseeotlfanio/porord.n.tmrrhnor’Siau‘ateauohtgtonlebfecssdnsiorlomaeth‘emadnpowqnnigearluechtuioayiwreovanmb’/agUemosueleulesdwengenaethg’tss.tDoewsctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TTrmTeehhepreedmeiptacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
MHaAnAufatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuTBteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron09te
110462
HTCeoeenrrsmlmpidsesarranervledoailtdaSiinntuggintphtgope foptoolerlootwptprienelegoaswpttimghlemoeawntisotiitnlhgotlnaebnrglmgoeusraowgudheserenbelraaoetlfircnenrgoriethnogotvrle/idraturmusegnests.
to or talking with people with blood borne viruses.
CFSroetniegsimindfaeotrrismaivnaogtidoteinnrgmantshdeafdovlilcoewProiennfgearslrcteiogdhmnoaeltuaisntridnalgottetlhaerenrmmrgsdusrawuggheserwnehlraeetnfinerrgerfitneorgrtritneogaotmr ent.
tCoaSSalttkoliilDirggnDrmmtguarugaalwkgttsiiiInsstenhiigefnnokpggwi:enitt1ogtee3h,prr0mmlpe0essw8o5pitl8he5bw8loh4PPorrdeenPffboeeeorrrlsorrroeennnddeg’snnevnrieereuuuettsrrdeaassllaa.ttleercerrommnhoosstl and/or other drugs.
being met
ESmtiaSmgiplma:rnedaiarptuidusg,liaingntigfvoet@e/,grsaampdvlfsie.totirngg.,au TPererTmfreasrnrstehmdaittn/tmeruaantyrsambleitsesrimons Preferred neutral terms
aRtetepnlaticoingseoenkeindgrug/ stiPghmaartmisaicnogthinercaeprytatrienatment,
R24e/a7VasdFiocdrnteicmettoi,oasunlucsfooefehrproaerlnre,aofnethrdereor;dthteerrcmdorsPMnute—geerdxsciTotcosrnaau,tnwniaosschnmeco-ileAslhipsnaitsosgein/sdiatsiesnilndidtvhTirenregecfaoewtrmirrtehaeclnhtfteoeoprfamVDtiitwecisphtoeCrniodarenHnscIVe,/
aRrCepeafpeallrrcldsiorDqaiiospnurierngrriiidaeettstcoorhe,etatLiuhdhnniee,sfndeaevceclitu:prtheuf1rfcsde8sa,fp0era0ers.r8sWe8idn8itght2efor3ruoom6tmtihstOsM,oeu—tpenrhidveeociPyivcopdeoaemnoSrtrtiaspoeuoylxnbennts(wsottMoithuAboatTeniuoOoasntebDh/Rle)ea,rel.ctpoolahreocdel uomcreontohtreTsrhtoderpruatghpseyin/reuesde of a
dVriucgtCco(oslre)niaotanm,tcheionexan-iratseodudwdminc.et,Irf trheepir enseendstTParaeterirevasetonmnobetownbdhte,yoiOnigspmioeidt,PthheayrmdoacwoPhtaheterstrhoaenpyywchaon tiso nmoanage.
RTctRPAhoheeesameeaasts‘fbrpsspodoeeelooercreumotdnniaxeagpiuert[tttlmy‘ueooicrjousaoashuunneftdaassikrsdoovr’iee,ueeeifnc‘b’dpp,Pu,tns,rrr‘npoatduueeanrrrgcsffnaeuteeoeicccgcrrndeetgrritipeesruitceoosddasa’la,etlottireenisvalyrregunmmrdjpuStssphsr(udaeOeoeogs——rpcebieRrvreot/emiTlrd,vPTicrsv/eeeihheOoennpreansifSUtensro.’asmTnegslrcd)eamatfieerrnPrcoacsrndormmut:octimhm(seog0ed,arnsa3rarytaru)amaepngn9nydoc5(dOiteis7st.ae3PaadmkPn1evp)7eoio7lwdnvocw8rtihnodaueogecgareniyshcnrc,cagteupoosa-seubscnirnnatsduotgsortpme,hrnpdepeaweneydrittismhuospnilnyg
tvA(aHrbinerdaouadrdtshthammiepibtitsilaeuRlore,snsonesgttecuadafurkocllu’s]hrabg,cendosuatrdrittsisuotadopghynoamreeednfVpdseciailcpcceltrieilticteb—oinsiaedrtnCidedPa,)nr:.eacuo(ne0gpd3flseoH),r9wItVsh3hp.e2oPei9creini1offijre5pcic0leedt0nrdwudrghussog,,salmivnaeordeswatainlttlhoireittsahskbeiosliefldtiyvarcuecoogdqpnuiduoeirisixtdiineposg/endrsbeielpaonleoscndoedbeoofnrcnee
oerAPRdexfehdeppstaaedoteirsrrigrmtmtoimieeoinannxancceptaseoodeultrscurighetrhsiouegnaeurimcndanipgnapderg.niyen.T,scfgYhteAeioitgrshdu—rmevcecaaoduaPncsaneteaneroaecdroplsmsyfldueo,dislsMtrwucui—snehrgeiodmcsUioiatiansmtrntoaeeidpotrlioaoesnnunnfteinag.gtrhdnUumetiadonsagmigpnSseegesuttorhtihpgerpaaopmrletdumohaonsrsi,ndtgtowseih(npuPhlgpipcgiArchithonhhMtggaesirSssoaba)prtml:hophr1eeoraro8eddrcc0mguobe0ucmaosilnac4rsbngor4iolenty3thfahvse8teiiero4iaurlnf4ps-ueysse..
oaoCaa“Drnnrotgmeuadlrlarleagtrinhdbneiifiesgoscyiiaarairanattniciwtgooianeohnaumnicnssla,eedetnrahosugdehteivetduneolenpcrcnylntyaotewcidcfnyehyiossiarealsmenmanIrdadpilwilorrsyeeawepqsseturphbreeioiisssnrnttetgrihdneoeiantntxaotegpmtdisemoermpnnyieeteccfnaoahicsfibrielpcodaaau,snrrtataudmonbdofgyosntchetplatyeoaonerpsfcntedseddreeseurlcoadusntygoew’serudphspsrergeaooni.ncbvTaedilhnnesigomsst.mhsweears
PdoecntionrgatdovnoIcnastteidtuotne:m(0y3b)e9h6a5lf0a0n6d9s9tated how inappropriate this was.”
Victorian Health Complaints Commissioner 19
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER 2T235I1TLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Consider avoiding the following stigmatising language when referring
Ulparcit quid quiWto ohr otalkiisngtwhiithspgeoupiledwehofousre?drugs.
accab incit eumtCToShoitonsirgsamtitda-aalekt-riignsalaigvnnogwcideitteihflnrigmppetbshooepolkfeoislwloahwPocrioenunfgsederserntdeisgrdeumdngaesvtu.eistrrsinaiolgnteloarfnmtghsueaPgoewwerhoefnWreofredrsriPnrgactical
inUpolspnaaedrccaoilttueqmmu.eidpqreui01pdGSrruoutifgidpCegeessomUP.esomIeiscaptopoettlhnoeilpseaparl,ixeselnssr/b.sguscheTcothooehneaun-rfialfilmlndserdsensnhtvgtoeaehitannleoblgdtpfehuepdclldeaePTsrfrfisetorenoiarroPgenpmcrpemdtr-ecioosccaboovepatty-ipnlhildeoslttGaeerchiwetnrcuewsdimugiti,drhhrlsaeiaroancio,ynnlocwcggcgbomioouaehenraplrhoketwgleelaedeoorxidi.enrr,ske:coecIhtNrthalsySePl,lrEeiarnednRntfrgdTheuinerghUrguaeuR,mldscLeaonnhoeorsuledtarrianvagidlcnteoeostrshmiesr.s
Uaclpcaabrciintcqitueidumqui0C2ontentsReasoLnantoguuasgeepisrebfreorardeedrttehracmnosnjut—setxtRthsee,aawscocnrdetspotuuessdeedinp. rAedfearprteydotuerrmbosdy language and
accab incit eumRathetrotnheantodceosncvriebyinrgesappeecrtfsuooltnheanesgr accgooemnmtpeelxentxts.or challenging, it’s more useful
iippssaa ddoolluummee pprree03tRoeddeCADusbclrAecuiunarlgscignbeoh/es,dhatmioabirgltcitymsatiunoasdnee–seo,,dstbhloeeemhreadvrguieognueursrsaeoAFlrrlipcescrosiianrhccpioueiulpmsicable,sblistacuadshndeeci,acetlst,haissscuoem.pAlevxoPRSieuodrbfresfscrortahantmoanwlcilneietjghneugcastilenicn,gog.hol 3
and
nonecatem.in anpootnhli-accytoiosmrnpcolliitansnicutapulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatunoigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHdowdDpirtioirottbirhneelesaamrlddgutruhusigesd,augnsuecideaes—aWmhoeranl wpfaheoiarlisknromignn,gaewcixneiatuhagtiagmceaurlalmttidiinsisgucsfiapeclitnsaoryrnedrteoqeupnlayie-pmpinnmrd,egewsonchntcreiaebitnsheofedsontrreudmrsriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
udseepde/nudneunsceedon alcohol9
04TTRjaaRRtuheenleeecdcerrdaaaolgrmmiensssheSssiooomicbLtsalnnnrraoeeeetoslocinltttllsrcyaaooookttiottimeatciifuuutnnhonchaesssggartcelieeetofiutMrtthoolcurpppidenaattpjrrrdtkunrueeemeeeassugfffoatotteeeateseipthfisrrrlmdrlherrrtcoemeeeaaesrafedddwestnsMticoothtttacleeaneeeodonnsn,rrrennttmmmugsasccobuuclesssoscalDrponthi———gabtinssseneaegoADTcwsenetrehvvdosirrtroeeouehuumniflsrdss‘veotscheeeroto‘rcaelsnaidinarknb.spislaetsugcsetepooesu‘rtrcpreholismldalra’oeooseeotlfanio/porord.n.tmrrhnor’Siau‘ateauohtgtonlebfecssdnsiorlomaeth‘emadnpowqnnigearluechtuioayiwreovanmb’/agUemosueleulesdwengenaethg’tss.tDoewsctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TrmTTeehhepreedmeiptacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
MHfAunAaatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuBTteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron90te
2110462
HCToeenrslmpidesar anrvedoildaSintugintphgpe fotoolrlotwptrienegoaspttimglemeawntistiitnhg ltaebnrlmgousaowgdheernbelraoetfirnenrgrietnogtvreiratumsenets.
to or talking with people with blood borne viruses.
FCSroetniegsimindfaeotrrismaivnaogtidoteinnrgmantshdeafdovlilcoewProiennfgearslrcteiogdhmnoaeltuaisntridnalgottetlhaerenrmmrgsdusrawugghesernelraetfinergritnogtrteoaotmr ent.
tCaSSalttkliilDiggnDrmmgurugaawgttsiiiIsstenhiiefnnokpggi:entt1ogee3,prr0mmle0ssw85it8h5b8lo4PPorrdeePffbeeeorrrsrrroeenndde’snnvnieereuuuettsrrdeaassll a.tteererrmmnosst being met
ESmtiamSgiplma:rnedaiarptuidusg,liaingntigfvoet@e/,grsaampdvlfsie.totirngg.,au PreTfrearnrsemditn/teruantrsaml itsesrimons
aRtetepnlaticoingseoenkeindgrug/ Pharmacotherapy treatment,
R24e/a7VasdFiocdrnteicmettoi,oasunlucsfooefehrproaerlnre,aofnethrdereor;dthteerrmdrsMPue—gerdsciTocornaautnwniosshnmeo-ilAslhisnaisosgin/siatsiesnldidtvhTirenregecfaoewtrmirrtehaeclnhtfteoeoprfamVDtiitwecisphtoeCrniodarenHnscIVe,/
RraCepeafpeallrrldcsiorDqaiiospnurierngrriiidaeettstcoorhe,etatLiuhdhnniee,sfndeaevceclitu:prtheuf1rfcsde8sa,fp0era0ers.r8sWe8idn8itght2efor3ruom6tmistMOs,ou—tpenhridveeoiPyivcpdeoaemoSrtriaspouoylnbenns(wottMoithuAboatTeniuoOoasntebDh/Rle)ea,rel.ctpoolahreocdel uomcreontohtreTsrhtoderpruatghpseyin/reuesde of a
dVriucgtco(osr)niaotanmtchioneanirtseoudwmn.eIrf trheepir enseendstTaraterievaetnmobetonbdte,yiOngpmioeidt,Pthheayrmdoacwohtahtetrhaepyycan to manage.
TRAheseasssoeoctniearttmoiosunasoreef pPurnaenrfeteiccreripessdaattirenilyrgmjuSs(deOg—reRvmiTTc/eheOneSUtsaTesl )eaternPsrdrm:om(sg0ara3ayr)men9do5(Oits7te3PamkP1ep)7io7nw8toearicncgoaunndt tmheay imply
cRtPhoeeameat rpspeloeeodnxpiuttlyeocaohuftasisoveuenbp,nsrpotearcfnaeoccrnetrtierucodsalelotesvareunmrdptsphaeo—pirretlr,Pisvihoenansfro.’smrcmaircacouttihmoensrtaaapnnycdeis.aadnveovcidaecnycteo-bcausrerdent
(tvAHarbinerdaouadrdtshtmmieptisilaeRloe,snnesgttuadafuocllushragcenduatrdrisisuodpghnoareednfVpseciailcpceltrieitictb—oinsiedrtCidedPa)nr:.eacuo(ne0gpd3flseoH),r9wItVsh3hp.e2oPei9creini1offijre5pcic0leedt0nrdwudrghussog,,salmivnaeordeswatainlttlhoireittsahskbeioslieftyaccooqpnuidoiriitdiinosgnsblaolosdo borne
Aexdpdeirtiieonncaelsgtiugimda.nTcheis—caPneroepslueltwinhocoamreponunthdeinmg estihgamdao,nwehpircohgirsatmherecgoumlabrilnyation
roPefhpsaotirrgmtmeaxacpsoeutrriheroenurcaninpdgiyn,sgtAitghdmevaoucsaeancdoyfd,disMrcuergidmsiianntaidotiosnntia.gnUmdsainSsgurtperoprumonrsdtsi(nuPgcAhthMaeSsb)pl:oh1oa8dr0mb0aoc4rno4et3hve8ir4au4pseys.
oCromlleadbiocaratitoinonca, nadhveolpctaocnyoarmndalirseeptrheissetrneatatmtioennt faosrpaarrtaonfgtheeopfesresconto’srspraoncedss.
organisations to identify and respond to specific substance use problems
and their causes
Penington Institute: (03) 9650 0699
Victorian Health Complaints Commissioner
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
22351
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Consider avoiding the following stigmatising language relating to treatment.
Stigmatising terms Terms that may be Preferred neutral terms
Consider avoiding the followstiinggmsattiigsminagtiisnincgerltaaninguage when referring
Ulparcit quid quito or talking with people whcoounsteexdtsru, agcsc. epted in
UUniaapccollsppccnaaaaaebbdrrcccaoiiiinnltttueccqqmmiittuu.eeeiidduupmmqqreuuii0W012ho is this guide for?RCtpdGToSSrrheououittoanisfgiidprNCierggsnseeaessooommstisULP.tesodainm-niagIeisscaaapleto-knhpoetttttcl-rhnaoeoiiiggtlponsse,apaanrull,mauiixigesevltnanns,snsorp/bg.sgguwusdceilcheTeconideeiatthooehptmneeininhaflsnunr-rrfiiatoilfiaelgmm,plbpndsetrlfli,rdseeaetvnbssnohhtovacrgotoaeaerhektpiotdaeennlselkofbelddgedtopfehriusltweptledclholdeahareaPwocsTPrmofrcfisnetootrreinooihaensrurrPoNngjennpeumcefgrpstemo—eddtr-asereceioosctrsectcxacboovepreatnthRdttteyoh-ipinlnhsilds,egroedsenltgtGeu,aheercmhaiwtaedatwnanrgcueeswsgdaicrmugesiotxiv,ddrhehtcru.nerltsiaeiarodadesstntrcioo,yntn,lrsspioocwcnaggchgietboomuiologuueaeanhnensrtsapdlrrgheokeledtewoglaaeedlareidfenntomogprx.idoit.engrr,erAhskes:ecuoedecIfhateNartPhalsgrpySerPol,elterEeiwarnydwednRbtTcneootfrghrtedrhuTheueeiotenroeergrrhaUonemrgfnbutaeusmaR,WoemslerdstcdLfemeesoafoynenfrnehneodctelnoaorrstshuirtlntedvati/Pagnderrisanvrau,igsagnidlacacnotgeogteotiestcrrshemaaieselnr.sd
accab incit eumContentsRReatahseotrontnhteaontoudsceeosnpcvrrieebyfinergrersaepdpeectertfsruoomltnhesane—sgr accTgoohemnemtpseeelxentxtes.ormr schcahlalerancgtienrgis,eit’tshemionrdeivuidsueaful al s
iippssaa ddoolluummee pprree03tRrcoeoecoddippeDCAuiesebclrAercuniuanarlgtsctigniboevoh/efes,dhactmioaobiragltcrirtymsateuiuno.nasdSnece–soeoo,,odmstbhploeeeemhrrpaeaedtvoirgvuipeeoglnueaeurnwsrsdaheoAFlorrrleipcesucgrosiisaanrhecrcpioduediulpmsitrcabhlue,sblegistacusapdshnemdeecri,asaceoytlst,nhbaeaisssssceauoeepmk.aipnAslgsevixoRSPvheieuodarbfraesflsncrtorhtadhantmoacnswalciulneriebtejghnemugfcaositislenircns,gogiv.heol 3
and
nonecatem.inneaednpoaotnhdli-acdcytroeiosmsrsnpecoldliitan.snicut apulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatnouigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHsodomwdDpeirttioihrottbiirnhneelgesaamrloddtghutruheusirgesdt,ahugnasunecidetaehs—eiarWdmrhuoegranul wspfaeheoiarlaisknrnomigdnn,gamewcixaneiatyuhagthiagmcaeavurlealmttoidiintsihsguecsrfiapehcleitnasaltorhyrnedprteoqerupnilaoyie-pmrpininmtrd,iegewsonchtncrheiaebaitnshetofedstonhtrreuedmrsyriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
duseepde/nudneunsceedon alcohol9
04TTRtaaRwR“juhTeenleeecdicehtrrdaaaolgrhmmeiensssheShissiooommicbLtesalnnnrraoeaepeetoslolcinlatttllstrcyaaooookhtctiottimeattciifpuuutnnhonocharesssggartfceolieeetofisutMfrtthteoolcurpppidiesnaagtptjrrrsdtkunrmueeemieeeasosugfffoaatnotteeeateseipthfiasrrrlimdrlsherrrtcloemseeeaaesraaf.eddd”westnsMtbicoothtttarcleeaneeeoedonnsn,rrraennttmmmugskasccobuudclesssoscaolDrponthi———wgabtinssseneanegoATDcwsenetorehvvdosirrftroeeouehtuumnifrlsrdss‘veotscuheeeroto‘srcaelsnatidinarknb.aspislaetsugcsnetepooesu‘drtrcpreholismldalhra’oeooseeotlfanio/pornord.n.tmrrehnor’Siaus‘ateauothtgtonlebfcecssdnosiorlomaemth‘emadnpowqmnnigearluechtuuioayiwreovannmb’/agiUemosuceleulesadwengentaethig’tss.otDoewsnctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TrTmTeehhepreedmeitpacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
MHfuAAnaatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuTBteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron90te
22110462
HCToeenrslmpidesar anrvedoildaSintugintphgpe fotoolrlotwpiengosptiglemawtisiitnhg tlaebnrlmgousaowgdheernbelraoetfirnenrgrietnogtvreiratumsenets.
to or talking with people with blood borne viruses.
FCSroetniegsimindfaeotrrismaivnaogtidoteinnrgmantshdeafdovlilcoewProiennfgearslrcteiogdhmnoaeltuaisntridnalgottetherermmrsdsrwughsen referring to or
tCaSaltklilDignDrmgurugawgtsiiIstenhiefnokpgi:ent1oge3,pr0mle0sw85it8h5b8lo4PordePfbeeorrsrroennde’snvniereuuetsrdeassl a.terermnost being met
ESmtiaSmgiplma:rnedaiarptuidusg,liaingntigfvoet@e/,grsaampdvlfsie.totirngg.,au PreTfrearnrsemditn/teruantrsaml itsesrimons
attention seeking
R24e/a7VsFiocrnteimeto,asulucsfoefehproerlre,afnerdreodthteerrmdrsPue—grscToornaunwnsshmeoilslhisnaiosgn/iasisnlidtvhirenegcfoewrirrtehaclhtfetoepramVtiitwcishtoeCrnioarnHsIV,
arRCepeafpeallrrdcsorDaiiospnrierngrriiaeettstcoore,ettLiuhdhniee,sfneaeveclit:prtheu1rcsde8a,fp0era0ers.r8sWe8idn8itght2efor3ruom6tmists,ou—tnhrveeiPyvpeoemorraspoylennwotothboaenuoastebhleearl.ctoohreodl uocreotohresrtodrputghseinreuesde of a
dVriucgtco(osr)niaotanmtchioneanirtseoudwmn.eIrf trheepir enseendstaatrievenobtobdeying met, they do what they can to manage.
TRAheseasssoeoctniearttmoiosunasoreef pPurnaenrfeteiccreripessdaattirenilyrgmjuSsdeg—revmiTceheneUtsaesl eaternsrdm:m(s0aa3yr)en9do5its7te3amk1ep7io7nw8toearicncgoaunndt tmheay imply
ctPhoeamet rppeleeodxpiutlyecaohftaisovuenb,nspotarcnaoccnettirucosalelosvaeunrdptphaeopirretlr,isvioennsfo.’srcmiracutimonstaanncde.advocacy to current
Aandddiptiaosntaulsgeurisdoanf cilelic—it dPreuogplse, wthheoirinfjreicetnddrusg, sanardeaaltlireissk of acquiring blood borne
vHiraursmesR, esudcuhcatisohneVpaictittoisrCia:a(n0d3H) 9IV3.2P9e1o5p0le0who live with these conditions also
experience stigma. This can result in compounding stigma, which is the combination
oPfhsatirgmmaacsoutrhroeuranpdiyn,gAthdevoucseacoyf ,dMruegdsiantidosntiagnmda Ssurpropuonrdt i(nPgAthMeSb)l:o1o8d0b0o4rn4e3v8ir4u4ses.
Collaboration, advocacy and representation for a range of sectors and
organisations to identify and respond to specific substance use problems
and their causes
Penington Institute: (03) 9650 0699
Victorian Health Complaints Commissioner
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
235
PLACEHOLDER TITLE PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Consider avoiding the following stigmatising language relating to treatment.
Ulparcit quid quiStigmatising terms Preferred neutral terms
Terms that may be
Consider avoiding the followstiinggmsattiigsminagtiisnincgerltaaninguage when referring
Uaclpcaabrciintcqitueidumquito or talking with people whcoounsteexdtsru, agcsc. epted in
aUnniiaUppccoollssppccnnaaaaaaeebbddrrccccaaooiiiinnllttttuueeccqqmmmmiittuu..eeeeiidduuppmmqqrreeuuiiW0012ho is this guide for?RptTCdGoSSrrheououittoanisfgiidpNiCrerggsnseeaessooommstisULP.tesodainm-niagIeisscaaapleto-knhpoetttttcl-rhnaoeoiiiggtlponsse,apaanrull,mauiixigesevltnanns,snsorp/bg.sgguwusdceilcheTeconideeiatthooehptmneeininhaflsnunr-rrfiiatoilfiaelgmm,plbpndsetrlfli,rdseeaetvnbssnohhtovacrgotoaeaerhektpiotdaeennlselkofbelddgedtopfehriusltweptledclholdeahareaPwosPTcrmofrcfisnetootrreinooihaensrurrPoNngjennpeumcefgrpstemo—eddtr-asereceioosctrsectcxacboovepreatnthRdttteyoh-ipinlnhsilds,egroedsenltgtGeu,aheercmhaiwtaedatwnanrgcueeswsgdaicrmugesiotxiv,ddrhehtcru.nerltsiaeiarodadesstntrcioo,yntn,lrsspioocwcnaggchgietboomuiologuueaeanhnensrtsapdlrrgheokeledtewoglaaeedlareidfenntomogprx.idoit.engrr,erAhskes:ecuoedecIfhateNartPhalsgrpySerPol,elterEeiwarnydwednRbcTtneootfrghrtedrhuTheueeiotenroeergrrhaUonemrgfnbutaeusmaR,WoemslerdstcdLfemeesoafoynenfrnehneodctelnoaorrstshuirtlntedvati/Pagnderrisanvrau,igsagnidlacacnotgeogteotiestcrrshemaaieselnr.sd
accab incit eumContentsRReatahseotrontnhteaontoudsceeosnpcvrrieebyfinergrersaepdpeectertfsruoomltnhesane—sgr accTgoohemnemtpseeelxentxtes.ormr schcahlalerancgtienrgis,eit’tshemionrdeivuidsueaful al s
iippssaa ddoolluummee pprree03tRrcoeoecoddippeACDuiesebclrAercuniuanarlgtsctigniboevoh/efes,dhactmioaobiragltcrirtymsateuiuno.nasdSnece–soeoo,,odmstbhploeeeemhrrpaeaedtvoirgvuipeeoglnueaeurnwsrsdaheoFAlorrrleipcesucgrosiisaanrhecrcpioduediulpmsitrcabhlue,sblegistacusapdshnemdeecri,asaceoytlst,nhbaeaisssssceauoeepmk.aipnAslgsevixoRPSvheieuodarbfraesflsncrtorhtadhantmoacnswalciulneriebtejghnemugfcaositislenircns,gogiv.heol 3
and
nonecatem.inneaednpoaotnhdli-acdcytroeiosmsrsnpecoldliitan.snicut apulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatunoigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHsodomwdDpeirttioihrottbiirnhneelgesaamrloddtghutruheusirgesdt,ahugnasunecidetaehs—eiarWdmrhuoegranul wspfaeheoiarlaisknrnomigdnn,gamewcixaneiatyuhagthiagmcaeavurlealmttoidiintsihsguecsrfiapehcleitnasaltorhyrendprteoqerupnilaoyie-pmrpininmtrd,iegewsonchtncrheiaebaitnshetofedstonhtrreuedmrsyriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
udseepde/nudneunsceedon alcohol9
04TTRaRRtwj“auhTeenleeecdicehtrrdaaaolgrhmmeiensssheShissiooommicbLtesalnnnrraoeaepeetoslolcinlatttllstrcyaaooookhtctiottimeattciifpuuutnnhonocharesssggartfceolieeetofisutMfrtthteoolcurpppidiesnaagttpjrrrsdtkunrmueeemieeeasosugfffoaatnotteeeateseipthfiasrrrlimdrlsherrrtcloemseeeaaesraaf.eddd”westnsMtbicoothtttarcleeaneeeoedonnsn,rrraennttmmmugskasccobuudclesssoscaolDrponthi———wgabtinssseneanegoTDAcwsenetorehvvdosirrftroeeouehtuumnifrlsrdss‘veotscuheeeroto‘srcaelsnatidinarknb.aspislaetsugcsnetepooesu‘drtrcpreholismldalhra’oeooseeotlfanio/pornord.n.tmrrehnor’Siaus‘ateauothtgtonlebfcecssdnosiorlomaemth‘emadnpowqmnnigearluechtuuioayiwreovannmb’/agiUemosuceleulesadwengentaethig’tss.otDoewsnctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TmTrTeehhepreedmeiptacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
HMnaAfuAatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuBTteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron90te
22110462
CHToeenrslmpidesar anrvedoildaSintugintphgpe fotoolrlotwpiengosptiglemawtisiitnhg tebrlmosowdhenbroefrenrriengviruses
to or talking with people with blood borne viruses.
CFroenesiindfeorrmavaotidoinnganthdeafdovlilcoewoinngaslctioghmoaltaisnidngottheermr dsrwughsen referring to or
CtaSaltklilignDmgruawgtiiIstnhifnopg:et1oe3pr0mle0sw85it8h5b8lo4Pordefbeorrrende nvieruutsreasl .terms
ESmtiaSgiplm:redaartuidsg,iingnigfvoet@e/graamdvfse.org.au PreTfrearnrsemditn/teruantrsaml itsesrimons
R24e/a7VsFiocrnteimeto,asulucsfoefehproerlre,afnerdreodthteerrmdrsPue—grscToornaunwnsshmeoilslhisnaiosgn/iasisnlidtvhirenegcfoewrirrtehaclhtfetoepramVtiitwcishtoeCrnioarnHsIV,
rCeafellrcrDainrigrrieetcor,ttLihniefneveci:rteu1sd8,p0a0s8s8in8g2fr3o6msounrveivpoerrson to another.
diseased,
Victcoorniatanmcionantseudmer representative body
RAesassoocniattoiounsoef pPraerfteicrripedattienrgmSse—rviTcheeUsesetersrm: (s0a3r)e9d5is7e3m1p7o7w8ering and may imply
tPheaet rpeeodpulecahtaioven,nporcaocnttircoal losveurptpheoirrtl,iviensfo. rmation and advocacy to current
Aandddiptiaosntaulsgeurisdoanf cilelic—it dPreuogplse, wthheoirinfjreicetnddrusg, sanardeaaltlireissk of acquiring blood borne
vHiraursmesR, esudcuhcatisohneVpaictittoisrCia:a(n0d3H) 9IV3.2P9e1o5p0le0who live with these conditions also
experience stigma. This can result in compounding stigma, which is the combination
oPfhsatirgmmaacsoutrhroeuranpdiyn,gAthdevoucseacoyf ,dMruegdsiantidosntiagnmda Ssurpropuonrdt i(nPgAthMeSb)l:o1o8d0b0o4rn4e3v8ir4u4ses.
Collaboration, advocacy and representation for a range of sectors and
organisations to identify and respond to specific substance use problems
and their causes
Penington Institute: (03) 9650 0699
Victorian Health Complaints Commissioner
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
25
PLACEHOLDER 2T297ITLE
PLACEHOLDER TITLE PLACEHOLDER TITLE PLACEHOLDER TITLE
Consider avoiding the following stigmatising tlaenrmgusawgheernelraetfinergritnogtreatment.
Ulparcit quid quito or talking with people with blood borne viruses. Preferred neutral terms
Stigmatising terms Terms that may be
CSotnigsmidaetrisaivnogidteinrgmtshe followsPtriiengfgmersartteiigdsminagetuiisntrinaclgetreltaarnmingsuage when referring
Uaclpcaabrciintcqitueidumquito or talking with people whcoounsteexdtsru, agcsc. epted in
inaiaUnUppccoollssppccnnaaaaaaeebbddrrccccaaooiiiinnllttttuueeccqqmmmmiittuu..eeeeiidduuppmmqqrreeuuii00W12ho is this guide for?acRRpdCtGTooSSrrheeopuounittoaaenisfgiitdrriCpNCberggassrnseeeaseessgooaoommstiisULPo.tecsodnaitinm-nnioagnIceissacaafpleto-euknhhpoettmtttcl-arhnaoecsooiiiggtlpocnssie,apaanrettulla,emq,auuiixigesevltnannsn,sidunssornp/bg.sdgguwuisdceerfiwlcheTeceoniedeesiatthooehipptcmdneeihnitnhaflsnunhtrr-rofiiaevtoilfiaeelgmm,plbpundisdetrrlffli,rldseaeaeetv/nbdssnohhtlovacrrgotoaebhaerrhektpiotdaeeeenenlselkofbeldddgpedtoapfehriauvslttweptloeedclhioldeathiarreiadPwsTcoPrsmmofrcfisnee.tootrreinooihadAenssrurCrNPowngjennpeumcefglrpstoemio——oweddtr-astereceiroohsctnrsectcaxacboofvepretatnthTRdyehtttreyoh-ipinlnhsialds,aehgreoedsenltgtGeuc,aheererppcmhaiwetaedatwnanrgscrauees,wdsogdaicermugestiotxiav,.ddvirhehtcrut.nerlttcIsiiaieiarodeadtessstntrqcioo,yntnr,lirssepiosocwumcCnaggchgietboomuihinologruueaeasnhonenseaortsapdlrrghseokreler,dttewoglamuaeedlarehHidfenntogmogprx.iadloiIt.ewnrggrr,erVAhssekes:eeacuoedecbIfsyhateNuartePhtsalsgrcpySeserPol,rtelteoienrEeiwaornydmlwednRTctbnneeeootfrghrtevedxrhuTheiueeniaottepnroeerghrrhafnUonoemrgofnbiutatneusmasRr,WoemstlgmerdsetocdLfemeesoadfotayneanfhrnehnteotsdcteailonooaorrkstshtui/rntltedvdiahti/sPagnderriitsoaaonvrau,igwsaggnidlacacnnotgeogteootiestcrrsshemaaieeselndr.sd
accab incit eumContentsaRRveaotaihdseohtronatnhvteiaonntgoudtsoceeosgnpcuvrerieebsyfsinerogrersaempdpeaectkertefsruojomultndhesgane—esgrmaccTgeoohenmnemttspseeelaxenbtxteso.orumrt scchucrahrlealenrantcgdtirenurggis,euits’tseh.emionrdeivuidsueaful al s
iippssaa ddoolluummee pprree03tRcroeoecoddippeCADuiesebclrAercuniuanarlgtsctigniboevoh/efes,dhactmioaobiragltcrirtymsateuiuno.nasdSnece–soeoo,,odmstbhploeeeemhrrpaeaedtvoirgvuipeeoglnueaeurnwsrsdaheoFAlorrrleipcesucgrosiisaanrhecrcpioduediulpmsitrcabhlue,sblegistacusapdshnemdeecri,asaceoytlst,nhbaeaisssssceauoeepmk.aipnAslgsevixoRSPvheieuodarbfraesflsncrtorhtadhantmoacnswalciulneriebtejghnemugfcaositislenircns,gogiv.heol 3
and
nonecatem.inneaednpoaotnhdli-acdcytroeiosmsrsnpecoldliitan.snicut apulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatonuigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHsodomwdDpeirttioihrottbiirnhneelgesaamrloddtghutruheusirgesdt,ahugnasunecidetaehs—eiarWdmrhuoegranul wspfaeheoiarlaisknrnomigdnn,gamewcixaneiatyuhagthiagmcaeavurlealmttoidiintsihsguecsrfiapehcleitnasaltorhyrnedprteoqerupnilaoyie-pmrpininmtrd,iegewsonchtncrheiaebaitnshetofedstonhtrreuedmrsyriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
duseepde/nudneunsceedon alcohol9
04TTaRR“RwatjuhTeenleeecdicehtrrdaaaolgrhmmeiensssheShissiooommicbLtesalnnnrraoeaepeetoslolcinlatttllstrcyaaooookhtctiottimeattciifpuuutnnhonocharesssggartfceolieeetofisutMfrtthteoolcurpppidiesnaagttpjrrrsdtkunrmueeemieeeasosugfffoaatnotteeeateseipthfiasrrrlimdrlsherrrtcloemseeeaaesraaf.eddd”westnsMtbicoothtttarcleeaneeeoedonnsn,rrraennttmmmugskasccobuudclesssoscaolDrponthi———wgabtinssseneanegoTADcwsenetorehvvdosirrftroeeouehtuumnifrlsrdss‘veotscuheeeroto‘srcaelsnatidinarknb.aspislaetsugcsnetepooesu‘drtrcpreholismldalhra’oeooseeotlfanio/pornord.n.tmrrehnor’Siaus‘ateauothtgtonlebfcecssdnosiorlomaemth‘emadnpowqmnnigearluechtuuioayiwreovannmb’/agiUemosuceleulesadwengentaethig’tss.otDoewsnctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TTTmreehhepreedmeitpacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
MHunaAAfatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuBTteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron90te
22110462
HCoenslpidear anvdoidSinug tphpe foolrlotwing stigmatising terms when referring
to or talking with people with blood borne viruses.
Free information and advice on alcohol and other drugs
CSatlilgDmruagtiIsnifnog: t1e3r0m0s85 85 84Preferred neutral terms
EmaSipl:redarudg, ignifvoe@/gaadvfe.org.au Transmit/transmission
R24e/a7sForneetoaulcsoehporleafnerdreodthteerrmdrsu—g cToraunnssmeilslisniognaisndthreecfoerrreacltftoermViwchtoernians
rCeafellrrDinigretcottLhienvei:ru1s8p0a0s8s8in8g2fr3o6m one person to another.
Victorian consumer representative body
Association of Participating Service Users: (03) 9573 1778
Peer education, practical support, information and advocacy to current
and past users of illicit drugs, their friends, and allies
Harm Reduction Victoria: (03) 9329 1500
Pharmacotherapy, Advocacy, Mediation and Support (PAMS): 1800 443 844
Collaboration, advocacy and representation for a range of sectors and
organisations to identify and respond to specific substance use problems
and their causes
Penington Institute: (03) 9650 0699
Victorian Health Complaints Commissioner
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE PLACEHOLDER TITLE 2297
PLACEHOLDER TITLE
This resource was developed in partnership by the Alcohol and Drug Foundation,
the Association of Participating Service Users, the Department of Health and
Human Services (funder), Harm Reduction Victoria and Penington Institute.
Consider avoiding the following stigmatising tlaenrmgusawgheernelraetfinergritnogtreatment.
Ulparcit quid quito or talking with people with blood borne viruses. Preferred neutral terms
Stigmatising terms Terms that may be
CSotnigsmidaetrisaivnogidteinrgmtshe followsPtriiengfgmersartteiigdsminagetuiisntrinaclgetreltaarnmingsuage when referring
aUclpcaabrciintcqitueidumquito or talking with people whcoounsteexdtsru, agcsc. epted in
niainUUappccoollssppccnnaaaaaaeebbddrrccccaaooiiiinnllttttuueeccqqmmmmiittuu..eeeeiidduuppmmqqrreeuuiiW0012ho is this guide for?RRacTGpdCtoPoSSrrheeopuounLittoaaenisfgiitdiNrbCpCrEerggassrnseeeaseessgooaoAommstiisULPo.tecsodnaitinm-nniSoagnIceissacaafpleto-euknhhEpoettmtttcl-arhnaoecsooiiiggtlpocnssie,apaanreSttulla,emq,auuiixigesevltnUannsn,sidunssornp/bg.sdgguwuisPdceerfiwlcheTeceoniedeesPiatthooehipptcmdneeihnitnhLaflsnunhtrr-rofiiaevtYoilfiaeelgmm,plbpundisdetrrlffli,rlOdseaeaeetv/nbdssnohhtlovacrrgoTtoaebhaerrhektpioHtdaeeeenenlselkofbeldddgEpedtoapfehriauRvslttweptloeedclhioldeathLiarreiadPwoscPTrsmmOofrcfisnee.tootrreinooihadGAenssrurNPowCrngjennpeumcefglrpstoeOmio——oweddtr-astereceiroohsctnrsectScaxacboofvepretatnthTRdyehtttreyoh-ipinlnhsialds,aehgreoedsenltgtGeuc,aheererppcmhaiwetaedatwnanrgscrauees,wdsogdaicermugestiotxiav,.ddvirhehtcrut.nerlttcIsiiaieiarodeadtessstntrqcioo,yntnr,lirssepiosocwumcCnaggchgietboomuihinologruueaeasnhonenseaortsapdlrrghseokreler,dttewoglamuaeedlarehHidfenntogmogprx.iadloiIt.ewnrggrr,erVAhssekes:eeacuoedecbIfsyhateNuartePhtsalsgrcpySeserPol,rtelteoienrEeiwaornydmlwednRTtbcnneeeootfrghrtevedxrhuTheiueeniaottepnroeerghrrhafnUonoemrgofnbiutatneusmasRr,WoemstlgmerdsetocdLfemeesoadfotayneanfhrnehnteotsdcteailonooaorrkstshtui/rntltedvdiahti/sPagnderriitsoaaonvrau,igwsaggnidlacacnnotgeogteootiestcrrsshemaaieeselndr.sd
accab incit eumContentsRaRveaotaihdseohtronatnhvteiaonntgoudtsoceeosgnpcuvrerieebsyfsinerogrersaempdpeaectkertefsruojomultndhesgane—esgrmaccTgeoohenmnemttspseeelaxenbtxteso.orumrt scchucrahrlealenrantcgdtirenurggis,euits’tseh.emionrdeivuidsueaful al s
iippssaa ddoolluummee pprree03tRcroeoecoddippeDCAuiesebclrAercuniuanarlgtsctigniboevoh/efes,dhactmioaobiragltcrirtymsateuiuno.nasdSnece–soeoo,,odmstbhploeeeemhrrpaeaedtvoirgvuipeeoglnueaeurnwsrsdaheoAFlorrrleipcesucgrosiisaanrhecrcpioduediulpmsitrcabhlue,sblegistacusapdshnemdeecri,asaceoytlst,nhbaeaisssssceauoeepmk.aipnAslgsevixoSRPvheieuodarbfraesflsncrtorhtadhantmoacnswalciulneriebtejghnemugfcaositislenircns,gogiv.heol 3
and
nonecatem.inneaednpoaotnhdli-acdcytroeiosmsrsnpecoldliitan.snicut apulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatuonigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHsodomwdDpeirttioihrottbiirnhneelgesaamrloddtghutruheusirgesdt,ahugnasunecidetaehs—eiarWdmrhuoegranul wspfaeheoiarlaisknrnomigdnn,gamewcixaneiatyuhagthiagmcaeavurlealmttoidiintsihsguecsrfiapehcleitnasaltorhyrdneprteoqerupnilaoyie-pmrpininmtrd,iegewsonchtncrheiaebaitnshetofedstonhtrreuedmrsyriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
udseepde/nudneunsceedon alcohol9
04TTRRj“RwaatuhTeenleeecdicehtrrdaaaolgrhmmeiensssheShissiooommicbLtesalnnnrraoeaepeetoslolcinlatttllstrcyaaooookhtctiottimeattciifpuuutnnhonocharesssggartfceolieeetofisutMfrtthteoolcurpppidiesnaagtptjrrrsdtkunrmueeemieeeasosugfffoaatnotteeeateseipthfiasrrrlimdrlsherrrtcloemseeeaaesraaf.eddd”westnsMtbicoothtttarcleeaneeeoedonnsn,rrraennttmmmugskasccobuudclesssoscaolDrponthi———wgabtinssseneanegoATDcwsenetorehvvdosirrftroeeouehtuumnifrlsrdss‘veotscuheeeroto‘srcaelsnatidinarknb.aspislaetsugcsnetepooesu‘drtrcpreholismldalhra’oeooseeotlfanio/pornord.n.tmrrehnor’Siaus‘ateauothtgtonlebfcecssdnosiorlomaemth‘emadnpowqmnnigearluechtuuioayiwreovannmb’/agiUemosuceleulesadwengentaethig’tss.otDoewsnctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TTTmreehhepreedmeiptacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
HMfunAAaatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuTBteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron90te
221104682
Help and Support
Free information and advice on alcohol and other drugs
Call DrugInfo: 1300 85 85 84
Email: [email protected]
24/7 Free alcohol and other drug counselling and referral for Victorians
Call DirectLine: 1800 888 236
Victorian consumer representative body
Association of Participating Service Users: (03) 9573 1778
Peer education, practical support, information and advocacy to current
and past users of illicit drugs, their friends, and allies
Harm Reduction Victoria: (03) 9329 1500
Pharmacotherapy, Advocacy, Mediation and Support (PAMS): 1800 443 844
Collaboration, advocacy and representation for a range of sectors and
organisations to identify and respond to specific substance use problems
and their causes
Penington Institute: (03) 9650 0699
Victorian Health Complaints Commissioner
Call: 1300 582 113
Online form: https://hcc.vic.gov.au/make-complaint
PLACEHOLDER TITLE 29
PLACEHOLDER TITLE
TMhios rreesouinrcefowrasmdeavteiloopned in partnership by the Alcohol and Drug Foundation,
the Association of Participating Service Users, the Department of Health and
HIf uymouanwoSuelrdvliickeesto(fuknndoewr)m, HoarermabRoeudt uthcetiownoVrkictthoartiawaansd Penington Institute.
cCoomnpsliedterdatovodiedvinelgopthtehefsoellogwuiidneglinsetisg,mhoawtistoinagpltpaelnyrmgthuseawmgh,eernelraetfinergritnogtreatment.
Ulparcit quid quitoor aorsutamlkminagrywoifththepeporopjleecwt, iytohubcloanoddobwonrnloeadvitrhuesmesh.ere.
USRtLigTmOatBisEinINgSteErRmTsED. Terms that may be Preferred neutral terms
iaanniUUaUppcccoolllsspppcccnnaaaaaaaaeebbbddrrrcccccaaooiiiiiinnnlltttttuueecccqqqmmmmiiitttuuu..eeeeeiiiddduuuppmmmqqqrreeuuuiiiW0012ho is this guide for?cRRaCdttTRCGUpooPoSSSrrheeeooRpuounLitttoofaaennisLfgeiiitdrbCrNpCiEerrgggassrnsseereaseessTgooaoAoemmmsttiiisULPo.tecsoddnaaiOtinmn-nniSoagnIceissacaaafplleeto-ceukknhhEpoettmttttcl-Barrhenaoecsooiiiiiggtlpocnnsssie,apsaaanEreSttulla,emq,auuiiixiggesevvltnUaannnsn,siduInssoornp/Nbvg.sdggguwwuisPdceerfiiwlacheTeceonieSddeesPiiattthiooehippttcmdnleeeiihEnitnahhLaflsnnunhtrr-rrofiiaevtRYobilfiaeelggmmm,plbppundisdetlrrlffTlei,rlOdseeaeaeettv/nbdsssnohEhhtloovacrrigoTtoaenbhDaerrheektppioHtdaeeeenenlset.llkoffbelhdddgEpeedtooapfehreiauRvsllttwweptlloeedcldhiooldeathhLiarreiiadPwwsPsToccPrsgmmOoofrcfisnee.ttoootrrreiiinotoiihadGAeennssruurPwroCNnnaggjennpeumceffgglrplssttoeOmmio——oweeddtr-asteerveceeiroohsctnrrssectScaxxaaecboofveprretatntthTRddyehtttttrreeyoh-ipiinlnhssiialsds,aehggrreoeddssenltgtGieuuc,,aheererppcmmohaiiwetaedaatwnnanrggscraunees,wdsogdaaiccermuggeesstio,txiav,.ddvirhehttccruut..nearlttcIsiiiaieiiarodeadteesssstnnvttrqcioo,yntnr,lirrsseppiiaosocwumcCnnaaggcchgiettbioomuihinlolloggruueeaeeasanhonenseaorttsapddlrrrbghseokreeller,dtttewoglaamluaeedlaarrehHiiedfennnntogmmogprx.iiadloiIt.ewnnrhgggrr,erVAhssekess:eeeacuuoedecbIfrsyhaateNuaretePhtsalsggrcpySeserPol,rteelteoienrEeiwaornydmlwwednRtcbTnneeeootfrghrtevedxrhhuTheiueeniaottepnroeeerghrrhafnUonoemrgofnnbiutatneusmasRr,WoemstlgmerrdsetocdLfemeeesoadfotayneanffhrnehnteeotsdcteailonooaorrrkstshtui/rrntltedvdiahtii/sPagnnderriitsoaaonvrau,iggwsaggnidlacacnnotgeogteootiestcrrsshemaaieeselndr.sd
accab incit eumContentsRaRveaotaihdseohtronatnhvteiaonntgoudtsoceeosgnpcuvrerieebsyfsinerogrersaempdpeaectkertefsruojomultndhesgane—esgrmaccTgeoohenmnemttspseeelaxenbtxteso.orumrt scchucrahrlealenrantcgdtirenurggis,euits’tseh.emionrdeivuidsueaful al s
iippssaa ddoolluummee pprree03tRrcoeoecoddippeDACuiesebclrAercuniuanarlgtsctigniboevoh/efes,dhactmioaobiragltcrirtymsateuiuno.nasdSnece–soeoo,,odmstbhploeeeemhrrpaeaedtvoirgvuipeeoglnueaeurnwsrsdaheoAFlorrrleipcesucgrosiisaanrhecrcpioduediulpmsitrcabhlue,sblegistacusapdshnemdeecri,asaceoytlst,nhbaeaisssssceauoeepmk.aipnAslgsevixoPRSvheieuodarbfraesflsncrtorhtadhantmoacnswalciulneriebtejghnemugfcaositislenircns,gogiv.heol 3
and
nonecatem.inneaednpoaotnhdli-acdcytroeiosmsrsnpecoldliitan.snicut apulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatuonigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHsodomwdpDeirttioihrottbiirnhneelgesaamrloddtghutruheusirgesdt,ahugnasunecidetaehs—eiarWdmrhuoegranul wspfaeheoiarlaisknrnomigdnn,gamewcixaneiatyuhagthiagmcaeavurlealmttoidiintsihsguecsrfiapehcleitnasaltorhyrednprteoqerupnilaoyie-pmrpininmtrd,iegewsonchtncrheiaebaitnshetofedstonhtrreuedmrsyriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
duseepde/nudneunsceedon alcohol9
04TTRR“tajRwauhTeenleeecdicehtrrdaaaolgrhmmeiensssheShissiooommicbLtesalnnnrraoeaepeetoslolcinlatttllstrcyaaooookhtctiottimeattciifpuuutnnhonocharesssggartfceolieeetofisutMfrtthteoolcurpppidiesnaagtptjrrrsdtkunrmueeemieeeasosugfffoaatnotteeeateseipthfiasrrrlimdrlsherrrtcloemseeeaaesraaf.eddd”westnsMtbicoothtttarcleeaneeeoedonnsn,rrraennttmmmugskasccobuudclesssoscaolDrponthi———wgabtinssseneanegoDTAcwsenetorehvvdosirrftroeeouehtuumnifrlsrdss‘veotscuheeeroto‘srcaelsnatidinarknb.aspislaetsugcsnetepooesu‘drtrcpreholismldalhra’oeooseeotlfanio/pornord.n.tmrrehnor’Siaus‘ateauothtgtonlebfcecssdnosiorlomaemth‘emadnpowqmnnigearluechtuuioayiwreovannmb’/agiUemosuceleulesadwengentaethig’tss.otDoewsnctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TmrTTeehhepreedmeitpacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
HMnfAuaAatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuBTteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron09te
3221106482
PLACEHOLDER TITLE
MThios rreesouinrcefowrasmdeavteiloopned in partnership by the Alcohol and Drug Foundation,
the Association of Participating Service Users, the Department of Health and
HIf uymouanwoSuelrdvliickeesto(fuknndoewr)m, HoarermabRoeudt uthcetiownoVrkictthoartiawaansd Penington Institute.
cCoomnpsliedterdatovodiedvinelgopthtehefsoellogwuiidneglinsetisg,mhoawtistoinagpltpaelnyrmgthuseawmgh,eernelraetfinergritnogtreatment.
Ulparcit quid quiotor aorsutamlkminagrywoifththepeporopjleecwt, iytohubcloanoddobwonrnloeadvitrhuesmesh.ere.
USRtLigTmOatBisEinINgSteErRmTsED. Terms that may be Preferred neutral terms
UainaUUainppcccoolllsspppcccnnaaaaaaaaeebbbddrrrcccccaaooiiiiiinnnlltttttuueecccqqqmmmmiiitttuuu..eeeeeiiiddduuuppmmmqqqrreeuuuiii00W12ho is this guide for?caRRGtCCtTRpUdooPoSSSrrheeeooRpuounLitttoofaaennisLfgeiiitdriCrbpNCEerrgggassrnsseereaseessTgooaoAoemmmsttiiisULPo.tecsoddnaaiOtinmn-nniSoagnIceissacaaafplleeto-ceukknhhEpoettmttttcl-Barrhenaoecsooiiiiiggtlpocnnsssie,apsaaanEreSttulla,emq,auuiiixiggesevvltnUaannnsn,siduInssoornp/Nbvg.sdggguwwuisPdceerfiiwlacheTeceonieSddeesPiiattthiooehippttcmdnleeeiihEnitnahhLaflsnnunhtrr-rrofiiaevtRYobilfiaeelggmmm,plbppundisdetlrrlffTlei,rlOdseeaeaeettv/nbdsssnohEhhtloovacrrigoTtoaenbhDaerrheektppioHtdaeeeenenlset.llkoffbelhdddgEpeedtooapfehreiauRvsllttwweptlloeedcldhiooldeathhLiarreiiadPwwcPPsToscrsgmmOoofrcfisnee.ttoootrrreiiinotoiihadGAeennssruurwrNPoCnnaggjennpeumceffgglrplssttoeOmmio——oweeddtr-asteerveceeiroohsctnrrssectScaxxaaecboofveprretatntthTRddyehtttttrreeyoh-ipiinlnhssiialsds,aehggrreoeddssenltgtGieuuc,,aheererppcmmohaiiwetaedaatwnnanrggscraunees,wdsogdaaiccermuggeesstio,txiav,.ddvirhehttccruut..nearlttcIsiiiaieiiarodeadteesssstnnvttrqcioo,yntnr,lirrsseppiiaosocwumcCnnaaggcchgiettbioomuihinlolloggruueeaeeasanhonenseaorttsapddlrrrbghseokreeller,dtttewoglaamluaeedlaarrehHiiedfennnntogmmogprx.iiadloiIt.ewnnrhgggrr,erVAhssekess:eeeacuuoedecbIfrsyhaateNuaretePhtsalsggrcpySeserPol,rteelteoienrEeiwaornydmlwwednRcbtTnneeeootfrghrtevedxrhhuTheiueeniaottepnroeeerghrrhafnUonoemrgofnnbiutatneusmasRr,WoemstlgmerrdsetocdLfemeeesoadfotayneanffhrnehnteeotsdcteailonooaorrrkstshtui/rrntltedvdiahtii/sPagnnderriitsoaaonvrau,iggwsaggnidlacacnnotgeogteootiestcrrsshemaaieeselndr.sd
accab incit eumContentsaRRveaotaihdseohtronatnhvteiaonntgoudtsoceeosgnpcuvrerieebsyfsinerogrersaempdpeaectkertefsruojomultndhesgane—esgrmaccTgeoohenmnemttspseeelaxenbtxteso.orumrt scchucrahrlealenrantcgdtirenurggis,euits’tseh.emionrdeivuidsueaful al s
iippssaa ddoolluummee pprree03tRrcoeoecoddippeACDuiesebclrAercuniuanarlgtsctigniboevoh/efes,dhactmioaobiragltcrirtymsateuiuno.nasdSnece–soeoo,,odmstbhploeeeemhrrpaeaedtvoirgvuipeeoglnueaeurnwsrsdaheoFAlorrrleipcesucgrosiisaanrhecrcpioduediulpmsitrcabhlue,sblegistacusapdshnemdeecri,asaceoytlst,nhbaeaisssssceauoeepmk.aipnAslgsevixoSRPvheieuodarbfraesflsncrtorhtadhantmoacnswalciulneriebtejghnemugfcaositislenircns,gogiv.heol 3
and
nonecatem.inneaednpoaotnhdli-acdcytroeiosmsrsnpecoldliitan.snicut apulpscoeorntetedxbt,yuesvesidupebensrctsaeonnocrefiirsusstb/ecaesnetdreodnlasenlgeucatnuoigvnoresnptw-esemtrhrasieltoeidnsnitcsiwcapislteh.uasakeing
AHsodomwdpDeirttioihrottbiirnhneelgesaamrloddtghutruheusirgesdt,ahugnasunecidetaehs—eiarWdmrhuoegranul wspfaeheoiarlaisknrnomigdnn,gamewcixaneiatyuhagthiagmcaeavurlealmttoidiintsihsguecsrfiapehcleitnasaltorhyrednprteoqerupnilaoyie-pmrpininmtrd,iegewsonchtncrheiaebaitnshetofedstonhtrreuedmrsyriuelae,gt/ison7
nonecatem.oTer rwmristinreglaatbinoguttopepoepolpelewwithhocoumsdepislaeolxcrodnheeoreld/dsr.ugs
duseepde/nudneunsceedon alcohol9
04TTw“RaajRRtuhTeenleeecdicehtrrdaaaolgrhmmeiensssheShissiooommicbLtesalnnnrraoeaepeetoslolcinlatttllstrcyaaooookhtctiottimeattciifpuuutnnhonocharesssggartfceolieeetofisutMfrtthteoolcurpppidiesnaagttpjrrrsdtkunrmueeemieeeasosugfffoaatnotteeeateseipthfiasrrrlimdrlsherrrtcloemseeeaaesraaf.eddd”westnsMtbicoothtttarcleeaneeeoedonnsn,rrraennttmmmugskasccobuudclesssoscaolDrponthi———wgabtinssseneanegoTDAcwsenetorehvvdosirrftroeeouehtuumnifrlsrdss‘veotscuheeeroto‘srcaelsnatidinarknb.aspislaetsugcsnetepooesu‘drtrcpreholismldalhra’oeooseeotlfanio/pornord.n.tmrrehnor’Siaus‘ateauothtgtonlebfcecssdnosiorlomaemth‘emadnpowqmnnigearluechtuuioayiwreovannmb’/agiUemosuceleulesadwengentaethig’tss.otDoewsnctiseisoaDstroruimaduarsdssgsev,einadncurolgaubnissneylteic21s91s
05TrTmTeehhepreedmeiptacesrtmCareermthedefieoolsau‘rnosprtsesaihwneedgaghoerttemetefsonrraaommpncfsesoseupotubrtahpoftsroialtecteelatlaocdnwalwtecrmiivetsiehneic’s.grbautirplnsoetredionev’dgpsemtcrbhcearoslivyipnr-etnbbincoeaetansavluetidtisrdveiuereraesdmemnctsstdoeiotaedhnsmeasust.prcneorawsibmefeoerritnhtrhgeeedauuonscbdeijnecogcof tnah, varpearrmytehsercerrltiahbtaee2ndd5
HMAufanAatseddeomtecrlddripseibeliiysttuaditiisntonooriaufndrnnoarggtaayrlShscmlljet,uuooggaypdhwuutodpgoiioiiueoedlddnsarmecaatcnrannerdcniccnbooeetmemth——oaameitnhrhuTBteedanhyasriientulneythgot.teortucurbmmossjetneac‘a.dkatniisbtniduogasnwnae.dos’ rscpkuaepmnooppismlteiitopitvnlhyesalaytaumbtosooesurutathphl epfoamowilr.utartnehdeawnpdheerissnoosnfo,temthneenoi23ron90te
3221104682
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ADF011_ADF_AntiStigma_Flipbook_01_Pres
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