Legacy Tribute Solutions UK Brochure 2022

Build a Better Tomorrow
Funeral Technology Reimagined
legacy tribute
solutions

A division of



MANAGE

legacy tribute
solutions

Funeral Business & Technology Solutions

DESIGNED TO HELP OUR CLIENTS:

• Improve efficiencies, save time and money
• Provide clear, transparent information and pricing
• Develop online revenue that add value to your client families,

and that YOU control
• Offer meaningful and relevant memorialisation options
• Track and profile your competition, then beat them
• Build your brand, highlight differentiation
• Improve the overall experience for your client families

legacytribute.solutions  1

MANAGE MARKET MEMORIALISE MERCHANDISE

THE LEGACY TRIBUTE SOLUTIONS 4M PROPOSITION:

MANAGE—helping you to run your business more efficiently,
saving precious time and money

MARKET—partnering with you to provide consistent, relevant
and transparent communication ensuring that you stand out
from the crowd

MEMORIALISE—providing options that add real, meaningful
and differentiated value for your client families

MERCHANDISE—both physical and virtual systems that are
professional, easy to use and deliver great

This brochure features some products and services that will launch later in 2022.
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Manage

The Complete Business Solution.
Enabling you to manage your business
more efficiently, to save time and
providing a solid foundation for the
future of your Funeral Home business.

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MANAGE Full Of Features

API RICH FUNERAL MANAGEMENT
Link your CRM to QuickBooks, SOFTWARE
ASD, and many other staples of Funeral Home, Crematory and
your business. Cemetery. Create and store client
information with ease.
PDF FORM SUITE
We have designed a suite of PDF UNLIMITED USERS
exportable forms both internal You’re no longer limited to one
and external to support funeral computer to access your CRM.
arrangements. Unlimited users allows multiple
staff access to vital information
AT NEED & PRE-NEED when required.
Create and store At-Need &
Pre-Need arrangements easily.

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MANAGE

Built Around You

FireHawk Funerals is a powerful platform
that combines the latest Funeral
Management Software with a CRM system
that will enable you to manage ALL aspects
of your business. Designed to streamline
your Funeral Arrangement process.
Available anywhere, anytime.

• Improve efficiencies
• Save time
• Increase profitability
• Unlimited users
• Protect your data

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MANAGE

Inputs

• Everything where it is supposed to be
• Segmented data entry
• One client file
• In built data storage for photos etc
• Real time in the cloud, unlimited devices

and users

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MANAGE

Intelligent Solutions

SEAMLESS ACCOUNTING
No double entries on invoices. Create
estimates within FireHawk Funerals to
email directly to client families.

CUSTOMISED REPORTING
Standard reports to cover your
needs built from reportable fields,
customised to your requirements.

MORE THAN ONE COMPANY?
Need multiple teams/brands? We’ve
got you covered right out of the box.

INVENTORY MANAGEMENT
Tracking inventory has never been
easier. Give stock a location, produce
purchase orders in & sales out.

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MANAGE

Seamless & Flexible

CLIENT INTERACTIONS
External family link assists you to capture family
information prior to an arrangement. Email from
CRM, interactions are trackable & all in one space.

EXTERNAL DISPLAY SCREENS
Visualise First Call, Co-Ord, Mortuary, Departure
& Admin screens throughout your funeral home.
Manage Staff workflow and tasks with ease.

REALTIME DATABASE
Instantaneous changes delivered in realtime.

SIGNATURE CAPTURE
Soon you’ll be able to say goodbye to paper
copies by capturing client signatures on your
device, anywhere.

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MANAGE

Efficiency is Key

Our team of expert developers have created
a suite of Apps to integrate with FirehHawk
Funerals and give you a seamless and
efficient way of running your business.

FireHawk Funerals gives you flexibility
to work the way you want. It is designed
to streamline your Funeral Arrangement
process. Available anywhere, anytime.
Whether you are visiting families in their
home or on the road, you’ll always be
connected.

It’s time to move your business forward—let
us help you.

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MANAGE

We're Connected

FireHawk Funerals is integrated with many
key partners and platforms including
QuickBooks, WordPress, Xero, Slack,
ASD, WooCommerce and Google Calendar.
Our restful API enables limitless connections
to various services around the web.

Put simply, our CRM unites all aspects of
your company, transforming the way you do
business.

FireHawk Funerals & Legacy Tribute
Solutions uses best in class security systems
to ensure that your data is safe.

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MANAGE

Export to PDF

• Data is entered once
• One click export to printable

document
• Email filled to clients and suppliers
• Send to be signed online
• Signed copies come back into files

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MANAGE

Apps

• Arrangements in the palm of your
hand

• Sign on screen in the arrangement
• Export completed forms
• FireHawkCRM app on iPhone
• Make calls to contacts immediately

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MANAGE

QR Codes & NFC

• Point and shoot or tap
• Add to client paperwork
• On every entity, client, assets etc.
• Print out QR Code sticker sheets quickly
• Track attendance and movements

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MANAGE

Comments

• Commentary wherever you are
• Like and pin popular posts
• Be notified by email of comments
• Make comments through apps
• Dedicated comments for finance

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MANAGE

Training

Change can be daunting—­ but also exciting!

We’ll work with you to ensure our system
is an asset to your business. Our team can
help you integrate your FireHawk system
to ensure you maximise the benefits for
your business.

You’ll be empowered to use FireHawk
Funerals with confidence and ease either
through face to face or online training.

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Market

Providing you with a suite of marketing
solutions to ensure that your Funeral
Home stands out from the crowd,
by building your brand, generating
awareness and growing your business.

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MARKET

Design Services

Communication and outreach to your
local communities is vitally important.
Families are looking for transparency
and relevant information on your
website and Social Media pages.

FireHawk and the Legacy Tribute
Solutions team will provide you with
a suite of marketing solutions to help
you ensure that you stand out by
building your brand, generating leads
and growing your business.

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MARKET

Custom Built Websites

We’re living in a digital world and
your website is a crucially important
marketing and communication tool
for your business. It serves as the
virtual equivalent of your physical
business and should seamlessly
represent your brand.

In addition, we can help provide
professional photography and help
you develop new and relevant
content for your website, including
custom photos and video interviews with
you and your team and a virtual tour of
your facility—including drone footage to
really showcase your Funeral Home.

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The Foresight Companies’ 2021 Consumer
Behavior Study revealed that consumers
are embracing completely new ways of
doing things and have no intention of
going back to the old ways. This powerful
study also found that:

• 74% of consumers expect to find
prices online

• 66% expect to see products online

• 49% expect Live Streaming to be available

• 52% would choose to make their
arrangements virtually

• 21% of consumers are willing to pay for
convenience

If you need to address any of these issues, speak
to us today. We will help you find the best online
strategy for your Funeral Home, with a beautiful,
responsive website that you will be proud of.

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MARKET

Building a Voice

Social media advertising is a powerful
and targeted medium. We’ll help
tailor a social media strategy for you
to boost your brand awareness, and
grow your business.

Beautiful personalised graphics that
will help connect you with your local
communities, and communicate what
makes your Funeral Home different.

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MARKET

Partnership Marketing

Your Goodbye is a consumer facing
marketing campaign designed to
educate and build awareness about
the importance of funerals as a key
element of the grief process.

Video interviews, discussion and
articles about the crucial role that a
good funeral can have in celebrating
and commemorating the life of a
loved one and to help us on the path
to healing.

Available exclusively to Legacy Tribute
Solutions and Victoriaville & Co customers.

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MARKET

Online Arranger

• Embedded onto your WordPress
website

• Step by step funeral arrangement
process

• Collect validated leads
• Pricing and estimates can be

added
• Checkout can be added to

collect payment

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MARKET

Making Connections

Your business is more than a logo.

At every touch point your brand should
be consistent to your client families, with
that same reassuring look and messaging.

Create stunning printed brochures such
as ‘Who we are’ and ‘Why pre-paid?’ to
advertise your facilities and services to
the wider community.

Create a full suite of professional and
unique stationery perfectly in harmony
with your new brand. We can provide
you with beautiful ready to print custom
designed stationery.

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MARKET

Creating An Impact

Print advertising has an emotional
impact on viewers. Potential clients
are able to connect with a visual
and tie it to your brand.
From posters to banners, bring
your brand to life within the
community with meaningful
messages and visuals.

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Memorialise

Providing the families that you serve
with memorable, relevant and unique
ways to memorialise their loved ones.

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MEMORIALISE

Making Memories

We understand the power of
sharing stories, messages of
condolences as well as gathering
photos and videos at the time
of a funeral. This is how we
commemorate and celebrate the
memories of someone special.

Our memorialisation solutions are
designed to help provide new and
meaningful ways for your families
to memorialise their loved ones.

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MEMORIALISE 27

Commemorative
Products

Legacy Tribute Solutions can provide you
with a powerful eCommerce solution to
build new revenue opportunities for your
funeral home.

Commemorative products such as
urns, keepsakes, jewelry and flowers
are complemented by an array of
remembrance gifts, memory books and
custom design products.

Building value for your business,
providing unique and memorable
products for your client families.

MEMORIALISE

Live Streaming

An integrated Live Streaming solution—FuneralLive makes it
simple for families to stream a funeral service to friends and
family that can’t physically be present at the service.

CUSTOM SOLUTION
Custom built solutions for each individual funeral home. We
partner with a dedicated AV company that can quote, deliver
and install equipment that is right for your business.

INTEGRATED
FuneralLive can be integrated into the FireHawk CRM
Management System, enabling you to schedule live
streaming from within each individual case file.

RECORDINGS
Each service is recorded for playback if guests miss the live
stream. Families can also order a copy of the recorded service.

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Increase the
number of

visitors to your
Funeral Home—

virtually.

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MEMORIALISE

Social audio social
Tribute medias

Connect. uncle
Gather. wife
Curate.
Remember. friend

videos daughters

photos

Instinctive.

01. Login Contributors
(on mobile, tablet or computer)

02. Add photos / videos
(from device or social medias)

03. Add music
(from device or fragment library)

04. Invite contributors
(via email or social network)

05. Generate Tribute
(stream on HTML5 compatible browser)

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Collecting How?
Fragments
of Life. Social Tribute online platform allows family and
friends of the deceased to work together in cre-
Memories of our loved ones are often scattered ating a vibrant tribute. Memories - in photo, audio
in many different places, and kept stored on or video form - can be submitted and collected
various devices, among different people. ​ through a mobile phone, computer or social
network. Instead of having only the direct family
“ ”Social Tribute collects contributing, Social Tributes will automatically
and curate those memories. curate memories collected from a wider audi-
ence, offering a unique and enriched tribute that
TRY will last forever.
NOW
Key advantages

+ AI generated Social Tributes
+ Save time and money (Less labor intensive)
+ Turnkey family tributes solution
+ Hassle free hardware management
+ API integration with any CMS

(Website or Funeral management software)

+ Cloud HTML5 Live Streaming
+ End to end customer support

SCAN HERE .ai

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MEMORIALISE

Tributes & Social Notices

Publishing Tribute pages/Obituaries on
your website and social media creates
amazing engagement within your
community.

Legacy Tribute Solutions can create Social
Notices which can be posted directly to
your Facebook and social media pages.
Styled like your website, they provide
a summary version of the obituary
specifically for Facebook.

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MEMORIALISE

Those Special Touches

We know the importance families place
on a final goodbye. Personal digital
chapel screens should represent your
funeral home and the unique and
individual life that is being celebrated.

Send us your service details and we will
produce a one of a kind digital memorial
to add that special touch to your clients’
ceremony.

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MEMORIALISE

Orders of Service

Creating an order of service is more than
just putting together an itinerary. It’s a
connection to the person being honored
and should be memorable and unique.

From templates in keeping with your brand,
to fully customised and individual booklets
based on themes, hobbies and interests, let
us take care of the details.

Our team can create stunning service
booklet designs that will become cherished
mementos for the families you care for.

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MEMORIALISE

Custom Stationery

Beautifully branded stationery
highlights your funeral homes
commitment to the little details.

Create a full suite of professional
and unique stationery perfectly
in harmony with your new brand.
We can provide you with beautiful
ready to print custom designed
stationery.

Stationary products will launch later in 2022.

35

Merchandise

Integrated merchandising solutions,
both physical & virtual. Designed
with your client families, staff and
business in mind.

36 

MERCHANDISE

Custom Designed
Service Options Books

We can work with you to custom design Traditional New England SERVICE OPTIONS Twilight Visitation
books for your Funeral Home, to help with
the arrangement process. FUNERAL SERVICE Tap the image for more FUNERAL SERVICE

Ensuring clear, consistent and transparent A gathering of friends Contemporary Service A gathering of
communication with your client families, and family with a friends and family
showcasing Service Options and Caskets traditional service FUNERAL SERVICE for an evening
in one book. to include visiting visitation to share
hours and a formal A one day memories, show
A gathering of funeral ceremony to gathering of their support, and
friends and family commemorate the life friends and commemorate
with a traditional service of your loved one to family to share the life of your
to include visiting hours and span over two days. memories, show loved one.
a formal funeral ceremony their support, and
to commemorate the life of commemorate
your loved one to span the life of your
loved one.
over two days
Memorial Service Cemetery Graveside or Chapel Simple Private
EvEry LifEtimE™
has a story FUNERAL SERVICE FUNERAL SERVICE FAMILY SERVICE

A memorial A graveside or A private, family
service for family crematory setting only service in the
and friends to for your family to funeral home to
share memories say goodbye. say goodbye.
and show their
support. (If burial, must take
place within
48 hours)

EvEry LifEtimE™ Provide a clear and
transparent offering
hTarasdaitsitoonryal New England to your client families.

FUNERAL SERVICE 37

Available for burial or cremation

Services Include:
• Services of Funeral Director and staff, coordination in planning
Funeral, submitting required documents. Preparing information
for state required death certificate, permits, SS notification and
compiling information for obituaries and death notices.
• Funeral service in our funeral home, your church, or other facility*
• Use of facilities, equipment, and staff for visitation, typically 4–7
on the day before the funeral service. Including professional valet
guest parking*
• Preparation and care of deceased, embalming, dressing, and cosmetic
application
• Transfer of the deceased to the funeral home (local, 20 miles)**
• Funeral coach/hearse (local, 20 miles)**
• Service vehicles (flowers, permits, clergy, etc.)

$7,670

Additional Services Available:
• Family car/limousine ($450)
• Memorial Package including acknowledgment cards, register books, video tribute, and
website obituary

This is a package which includes our total services, but does not include the cost of any merchandise
selected such as casket, urns, jewelry or other items such as cemetery, cremation, church, cost of
newspapers, etc. Package pricing is a compilation of service items from our GPL, a copy of which is
provided with this book.
* Additional visitation fee may apply
** Additional mileage fee may apply outside a 20 mile radius

| SERVICE OPTIONS

MERCHANDISE

Custom Casket Merchandise Book

We can provide you with an off the
shelf book, which is ready to use
immediately, or we can customise
for you to include your Funeral
Home branding and pricing.

Available in hard copy/print or as PREMIER THE MOUNT VERNON BEIGE
an eBook, which is ideal for Virtual
Funeral Arrangements. Caskets are THE MOUNT WR250-00041
assorted in an easy-to-understand VERNON PINK
layout, with clear price/value $3,250
progression making it easy for Solid Poplar
arrangers to explain and for Bronze High Gloss Finish
families to understand. Pink Velvet Interior
WR250-00042

$3,250

14 | ingrained in tribute

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PRESTIGE THE KENNEDY THE CLASSIC THE BORDEAUX THE ENVOY THE LOUISBURG

$8,900–$4,295 THE BERKSHIRE THE NEW LONDON THE MOUNT VERNON PINK THE BALMORAL THE WATERFORD

PREMIER THE ROCKPORT THE WHITE PRIMROSE THE LISMORE THE KENMORE THE LENOX
Casket Selections suitable for burial or cremation
$3,550–$3,095 Casket Selections suitable for burial or cremation |5

CLASSIC

$2,950–$2,145

4 | ingrained in tribute

THE BALMORAL PREMIER

Solid Poplar PICTURE PANEL
American Cherry Satin Finish Casket panel to display pictures
Rosetan Crepe Interior
WR250-00578 | 15

$3,150 39

Provide a clear and
transparent offering to

your client families.

MERCHANDISE

Custom Built Arrangement Kiosks

In addition to printed or digital books, Having a personalized, meaningful funeral helps families and friends
Legacy Tribute Solutions can provide begin the healing process after the death of someone we love.
our Victoriaville & Co customers with
custom built kiosks to showcase your At Murphy Funeral Home, our mission is to assist families in saying
service and product offerings. farewell to their loved ones in a dignified and respectful manner. Our
staff is available at any time to assist families with any questions or
Designed with your client families, your immediate needs.
staff and your business in mind.
This book features a selection of the finest quality caskets available,
which are all manufactured right here in North America.

Tel (617) 265-9840 | Email [email protected]

CASKETS COMMEMORATIVE
SERVICE OPTIONS ENGRAVING OPTIONS

Good, better,
best casket
merchandising
format

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Full selection of
commemorative

products

Clearly communicate the value of
a funeral and the service options
available from your Funeral Home.

41

legacy tribute
solutions

A division of
Call us at (0800) 612 5591
Email us at [email protected]
Visit us at legacytribute.solutions

© 2022 Legacy Tribute Solutions