The Future Of Field Service CX: Artificial
Intelligence, IoT & Smart Contracts
Find out all you need to
know about the future of the
field service industry in this
new report.
The findings of the report
suggest a number of interesting
things about this interaction
between legacy laborers and a
rapidly evolving technological
landscape.
An important facet of this
report is the market reaction
to the pandemic, which has
been largely negative.
The field service industry is
especially vulnerable to the
challenges presented by the past
year, as worker safety must be
enforced doubly so, increasing
both the costs and the dangers of
such jobs.
The report suggests an optimistic
outlook, as a vast majority of
industry professionals surveyed
said that they believed their
operations were at or approaching
pre-pandemic levels of efficiency.
Another finding of the report is the
existence of a relatively high rate
of confidence in technologies like
AI and augmented reality for both
training and on-the-job
applications.
The report might soothe your
post-pandemic anxiety,
especially if you have been
biting your nails waiting for the
recovery to take place.
As the report tells us: it
already has! Overall, these
findings suggest a generally
bullish outlook for the future of
the industry.
The Blumberg Advisory
Group is the leading
research and consulting firm
in the Field Service Industry.
Their reports are designed to
help management reckon with
the current state of the market
to develop new, responsive
techniques.
Go to
https://www.blumbergadvis
or.com/2021-field-service-
sentiment