New Tech Partnership Between Intelligent Contacts and Elite A Win For Medical Billing Offices

New Tech Partnership
Between Intelligent

Contacts and Elite A Win
For Medical Bi

PLANO, TX- Intelligent Contacts , a leading provider of Cloud Contact Center software and
consumer-centric online payment solutions for the healthcare and accounts receivable
industries, today announced a partnership with Elite Services, Inc., a national leader of
customer financial engagement and m

The new partnership between Intelligent
Contacts and Elite will create a

streamlined billing and collection process
for healthcare providers and medical

offices from patient-friendly statements to
frictionless online payments.

"With patients increasingly choosing to view and settle medical bills electronically, healthcare
providers are looking for ways to leverage preferred channel communications and mobile-first
payment tools to improve revenue cycle results," said Jeff Mains, CEO of Intelligent Contacts.

"The Intelligent Contacts and Elite partnership will allow
healthcare billers to merge print and digital statement
processes into one simplified workflow." "We're thrilled
to partner with Intelligent Contacts and to integrate with
the company's impactful suite of modern digital billing

and payment s

"Together, Intelligent Contacts and Elite will enable healthcare organizations to provide
patients with a consistent, intuitive billing and payment toolset delivered across multiple
engagement channels." The partnership combines each company's decades of experience

serving the billing cycle needs of

"Elite Services is a trusted name in
patient engagement, and this

partnership is a natural fit from both a
technology and culture perspective,"
said Paul Daniels, Chief Revenue Officer

of Intelligent Contacts.

"This alignment with Intelligent Contacts enables us to build on that commitment with fast, efficient paths
to delivery and a future-proof foundation for innovation." About Intelligent Contacts: Intelligent Contacts

offers omnichannel communication and payment Software-as-a-Service applications for

Its' Intelligent Cloud Contact Center software provides
enterprise-level inbound and outbound call center
functionality that includes skills-based call routing,
payment IVRs , a TCPA compliant auto dialer with
predictive and power dialing modes, as well as call
recording and voice analytics.

Intelligent Portal is an online payment portal that allows consumers to see
and manage their bills or unpaid balances, select or create their own

payment plan, or virtually negotiate a final payment to settle their account.

About Elite Services: Elite
Services, Inc.

provides integrated financial engagement and multichannel communication solutions
that help organizations in healthcare, accounts receivable management, financial
services, and utility markets improve financial conversations with their customers.

With nearly 30 years of experience serving the
outsource communications needs of businesses across

the U.S., Elite offers partners access to a
comprehensive, modern engagement toolset that
includes statement/document print and mail services,
digital billing and payment, direct response marketing,

do

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