© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Most Improved - Dialysis
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Most Improved – Pharmacy
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© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Physician/Provider Updates
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Physician of the Quarter
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Ed Roberson Award Dr. Hari Pokala was recognized by our medical staff as the Ed Roberson Award recipient during the medical staff meeting in December 2023. Congratulations Dr. Pokala and this prestigious nomination and for all you do to serve the community and HCA Northwest!
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. HCA Physician Services – Recent Additions Dr. Nevle has returned to Windrose Family Medicine as of November 2023. We are excited to have her back! She is phenomenal! Dr. Siddiqui has joined Windrose Family Medicine as a new provider as of December 2023. She is seeing patients now and we are excited for this additional provider at Windrose. Dr. Garcia-Pena joined our team in December 2023 as part of Texas Bone & Joint. He is an orthopedic surgeon specializing in total joints and general orthopedics. We are excited to have him on our campus! Dr. ElJamal has joined our team as of January 2024 as a dedicated neurohospitalist. We are very excited to have this dedicated resources as we continue to grow our neuroscience program.
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Community Engagement
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. 50th Anniversary event
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Facebook Engagement Posts/Celebrations for December
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. HCA Houston Healthcare Northwest • Story: On its one-year anniversary, HCA Houston Healthcare Northwest and Harris County officials highlighted the success of their Violence Interruption Program and how it helps reduce gun violence. • Link: Click HERE • Media Outlet: Houston Public Media and Houston Chronicle • Publish Date: Nov. 20 2023 • Potential Reach: 10M • AVE: $94K
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Business Objective. Drive FSER visits to ultimately grow downstream volume Target Audience. Commercially insured, 18-64 with women as a sub-target Marketing Tactics • All digital up and running • Direct mail – go out in January • Email (still on hold via Corporate) • Hyperlocal – Print ad and digital with Community Impact • Chambers – E-blast submitted end of Dec. FSER Campaign Update – New FSED in Spring
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Top 3 Facebook Engagement Posts December 2023
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. HCA Houston Healthcare Northwest Women’s Leadership partnered with Northwest Assistance Ministries (NAM) and delivered Meals on Wheels in the Northwest Community
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Earned media Click HERE to read article
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Toy Drive – Benefitting NAM
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Food Drive – Benefitting NAM
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Education
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© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Greater education advancement options •Galen College of Nursing • (including the HCA Healthcare-Galen Grant & direct bill option) •Western Governors University • Capella University •Walden University •American Sentinel University • Chamberlain College of Nursing •Research College of Nursing •and hundreds more •HCA Healthcare’s Fast Track Pathway to Clinical Care (Direct Bill; no out of pocket expense) • Certification Voucher and Bonus •Loan Repayment •Tuition/Education Assistance
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© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Professional Development Offerings Leadership Development Institute (LDI) Audience: Varies by Division Program Highlights: Enterprise leadership messaging, themed content catalog, and a customizable agenda New Leader Orientation (NLO) Audience: All new leaders Program Highlights: Core 10-hour curriculum presented by division leaders, ask the expert Q&A, and peer learning circles with option to expand to meet division requirements. Leadership Institute Academy (LIA) Audience: Directors Program Highlights: Designed for enterprise scale with cohorts, equipping mid-level leaders to execute strategy, drive operational excellence and lead others to effective action Leadership Essentials (LE) (LE) Audience: Managers and Supervisors Program Highlights: HCA Healthcare case studies, WebEx Teams collaboration and virtual debrief sessions Nursing Leadership Certificate (NLC) Audience: Nurse leaders Program Highlights: 32.5 hours of education for nurse leaders to Understand their own leadership strengths and development opportunities and develop skills to successfully lead teams that provide exceptional care. Harvard ManageMentor Spark Spark is a mobile-enabled learning platform providing learners the opportunity to curate their own learning libraries. Spark Pathways are collections of Harvard and HCA Healthcare learning content targeting a specific topic. accessible, flexible, engaging and scalable Instructor-led virtual and in-person sessions PROGRAM SPOTLIGHTS BLENDED, VIRTUAL, AND IN-PERSON APPROACHES Mobile-enabled anytime anywhere On-demand content for self-paced learning Cohorts expand networks across the enterprise 3 day course Varies 28.5 hours 32.5 hours Varies 40.5 hours
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Improved colleague benefits Dr on Demand 100% Free in 2024 Banking with Bank of America •No monthly fees, no ATM fees, no domestic wire transfer fees, and other benefits HCA pays 71% of our premium cost in addition to offering services with flat co-pays and not subject to the deductible Nicotine-free discount HCA Credit Union One Pass Subscription (next slide) Supplemental Plans that pay YOU •Accident, Critical Illness, and Hospital Indemnity plans Consumer Discounts •Corporate Shopping and Abenity Optum Wellbeing •Sanvello •Talkspace •NurseCare
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© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Involvement Opportunities
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© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. https://hca.yourcause.com/home#/home
© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Did You Know? Care Cards are virtual gift cards for nonprofits, funded by HCA Healthcare through the HCA Foundation. They are most commonly awarded in recognition of volunteer service as Volunteer Grants. HCA Healthcare also awards Care Cards to colleagues in recognition of other outstanding service, as raffle prizes, and for other initiatives. Once you have logged 10 hours of volunteer service for the current calendar year, a prompt will appear immediately asking if you’d like to redeem your $200 Care Card. Each benefits eligible colleague has an annual potential of $1,000 in care card grants.
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© 2020. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. CONFIDENTIAL – Contains proprietary information. Not intended for external distribution. Thank You!