AutoContact 2019

Automated Cloud Based Marketing & Reminder System.
Incorporating our Drivers' Club Customer Loyalty Programme

TRUSTED BY
FRANCHISED
DEALERS ACROSS
THE UK.

PAOLLWDEERPFAURLT. MAUETNOTCSO. ANLTLACT.

Seamlessly integrating with your DMS data,
allowing for automated customer interaction using
Email, SMS (With direct link) and Direct Mail.

AutoContacts powerful MOT Due date cleansing
and Advisory Notification reporting helps you to
supercharge every appointment.

SEE WHAT WE DO...

Automated Service Plan Quotations & MOT Data Enhancements
DNPL

Data Quality Analysis, Cleansing & Lapsed Customer Analysis &
Appending Visulations

Unlimited Email & Inclusive Intelligent Inclusive Direct Mailing (A4, A5, A6)
SMS Marketing

Drivers Club Customer
Retention Service

MOT Cleanse & Notifications Drivers' Club - Retention

AUTHENTIC ITALIAN

Ristorante

EST. 2014

SERVICE PLAN

SREMEETLALECNMSTOEIORRNEV.ITCOEOPLLAANNDS AAURTEOACFOANNTTAACSTTWICILCLUESNTAOBMLEERYOU TO
As soon as new DMS data is detected by Autocontact,
the records are cross-referenced against the
dealerships live service plan data.
Within seconds, dealership staff are presented with a
detailed analysis of which customers have a service
plan, and more importantly which do not.
The customer will then receive a quotation
automatically via email & text message!
Once the customer receives the quotation, they can
create their bespoke plan directly from their
computer / mobile device without needing to call the
dealership.

DRIVE NOW, PAY
LATER

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Drive Now, Pay Later allows the customer to spread
the cost into 4 interest free payments.
The payment plan is interest and fee free to the
customer!
To help you maximise every opportunity, AutoContact
promotes DNPL within the Service reminders and after
every Vehicle Health Check.
Within seconds of the advisor pricing a completed
Vehicle Health Check, the customer receives
an Email and Text Message detailing any Amber or Red
work that has been identified. All quotes are
displayed as Drive Now, Pay Later & total cost.

MOT DATA
ENHANCMENTS

MAXIMISE THE OPPORTUNITY FROM EVERY CONTACT
All VRM records are checked against live DVSA data.
MOT due dates are corrected, and any VRM's that
have an MOT advisory notice on its current certificate
are displayed.
The new MOT Data Enhancement service allows our
dealer partners' Service Advisor and call centre teams
an immediate up-sell opportunity, supercharging the
potential value of every customers booking.

DRIVERS CLUB

RETENTION IS ALL ABOUT PRESERVATION
It is no secret that Dealers sink or swim based on
their ability to retain customers.
What is Drivers Club?
Once your offers and promotions have been agreed,
we will provide you with a simple signup form that can
be embedded within your website for customer self-
signup.
Your front line teams can also register new customers
via the AutoContact system.
Once a customer has been successfully registered
they will receive their unique member code via Email
and a digital members card will be sent to their mobile
device (which can be saved in their Apple / Android
Wallet). The customer will also be added to your
Drivers Club portal for review.     

CUSTOMER DATA
VALIDATION & DATA
CLEANSING.

INCLUDING EMAIL ADDRESS & MOBILE NUMBER APPENDING.
As your single point of customer contact, we want to
help you to make the most of your DMS data.
AutoContact contains a powerful data validation
engine, enabling it to validate, profile, audit, clean,
screen, suppress and enhance your customer data as
it processes it.
When your DMS data is collected, AutoContact can
screen and improve your records using;

Name & Address Data Validation
Goneaway & Deceased Screening
MPS & TPS Screening
Telephone Number Appending*
Email Address Appending*
Remove Duplicate Records
Nearest Location & Drivetime Appending*
Your validated and appended data is then displayed
within the client portal (and sent via CSV file) for
correction within your DMS.
*appending services are provided at additional cost.

INTELLIGENT
COMMUNICATIONS

MAXIMISE THE OPPORTUNITY FROM EVERY CONTACT
INTELLIGENT SMS
With an open and read rate of 98%, AutoContact's
intelligent SMS system brings open and response
rates that email and direct mail marketing can only
dream of. We're the only Automotive Industry provider
to offer the capability to attach files (such a Mobile
Responsive booking and PDF reminders) to a text
message!
EMAIL MARKETING
AutoContact builds bespoke email communications
and dispatches these to your customer. We provide
full reporting on Sent, Open rates, Whose Clicked a
Link and where in the world they opened your email.
DIRECT MAILING
Personalised direct mail in full colour, printed and
posted - For less than the cost of a stamp.
Our experience has shown that on average, only 75%
of records hold a valid Email address or Mobile
Number.To ensure your message is delivered to
everyone, AutoContact offer a direct mail option.
There is no charge for the first 100, then it is just
£0.55p per mailing.

PRICING

INITIAL SET UP FEE £0.00
Site visit for remote access, SMS identifier set up. Reporting

access.
AUTOCONTACT SUBSCRIPTION £299.00 PER MONTH

(£279.00 PER SITE GROUP)
Including data quality and campaign reporting. Lapsed
VIN/Customer Consultancy. DVSA MOT & SORN Checks.
Bespoke Email and SMS campaigns (Unlimited emails,
inclusive SMS communications and 100 Direct Mailings per

month)
INTELLIGENT SMS £0.00 (INCLUSIVE*)
Inclusive intelligent SMS sends* per month.
EMAIL MARKETING £0.00 (INCLUSIVE*)
Unlimited Email sends per month. All inclusive. Including

design and artworks.
PAPER BASED MAILING £0.00
Full colour, twin sided A4 letter, including printing and
postage. 100 inclusive, then 0.55p after that. Less than a

second class stamp! 

*upto 1,000 sms credits included. additional credits charged at 0.05p per credit.

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