Room to grow
Career Development
Room to grow
Orientation and Training
When you commence employment with us you will take part in a formal
Brandhearted Orientation programme designed to give you a step-by-step
introduction to the Company, your Hotel and your new role. Your orientation
programme will cover subjects such as Fire Life Safety (FLS), Human Rights,
IHG Winning Ways and the IHG brand family and much much more.
Our training programmes have been developed for all levels of Colleagues, so
please contact your Line Manager and/or the HR Team for training
programmes and courses applicable to you.
Your next step
The possibilities of promotion are excellent either within your own Hotel,
another Hotel or a different division of the Company; visit the IHG careers
site at careers.ihg.com for more information.
Career Development
Room to grow
Development for your current & future roles
We believe that when we provide high quality training for you, the Hotel will
achieve high quality results. We encourage you to be the best you can be, and
to be committed to professional development. Training and career
development results in job enrichment and personal growth ensures that each
colleague is better equipped to serve our guests.
Alongside orientation training you will receive on the job training where you
will be trained on how to perform your job effectively. Whatever your work
entails, you will be encouraged to master the relevant skills.
IHG encourages you to develop your skills, to make your job easier, or to take
your career to the next level. We will offer support to get you there, whichever
is your preference, we have different courses and opportunities to get you
there.
We will help you grow by:
• Personally inviting you to attend further learning and training
• Providing you access to online IHG courses
• Supporting you where required to undertake courses outside work
relevant to your role.
Of course, it doesn’t end here. You are encouraged to be actively involved in
your own personal and career development. Here are a few simple things you
could do to help with your self development:
• Use feedback from Manager to create a personal development plan
• Use new skills and knowledge as often as you can
• Ask questions, all of the time
• Always be on the lookout for new learning opportunities
Performance Management
Room to grow
Our performance approach
Our approach to performance aims to create an environment where our
people can perform at their best.
Regular conversations between Managers and their teams are essential in
creating this environment – the more often you check in, the more fluid and
honest those conversations can become.
By keeping the lines of communication open, expectations become clearer
and any concerns are addressed in real time.
How often these conversations take place is for you and your Manager to
agree – however there are a few points in the year where we are specific
around the agenda for your conversation and the outputs; your Manager will
provide you with this information.
Guidance &
Resource Centre
IHG Human Rights
Policy
We support and protect human rights wherever we can. As a responsible company with
operations in nearly 100 countries, we believe that strong ethics and good business go
hand in hand and we are committed to complying with the laws and regulations of the
countries and jurisdictions in which we operate.
To demonstrate our commitment in this area we:
• support the protection of human rights, particularly those of our Colleagues, the
parties we do business with and the communities where we operate.
• respect our Colleagues' rights to voluntary freedom of association, under the law.
• provide a safe and healthy working environment.
• do not support forced and compulsory labour or the exploitation of children.
• support the elimination of employment discrimination and promote diversity in the
workplace.
• provide our Colleagues with remuneration and tools for growing their careers, and
take their wellbeing into consideration.
• promote fair competition and do not support corruption.
• conduct our business with honesty and integrity in compliance with applicable laws.
• develop and implement company procedures and processes to ensure we comply
with this policy.
Contacts
Who to contact for help and assistance
For general HR queries email to
[email protected] or [email protected]
You can find information on our People
Policies and information about health, safety
and wellbeing on Merlin > Our People >
Resource Centre
You can also contact the ask?myHR team on
0800 026 0642 for any information on our HR
policies or processes.
21/12/2018
Employee copy, do not remove
myColleague Handbook
Acknowledgement & Understanding
I, ____________________________________, understand that I have received a copy of the
myColleague Handbook, that I am responsible for reading this handbook, familiarising myself
with its contents and adhering to all of the policies and procedures of the Company, whether
set forth in this handbook or elsewhere.
I have had the opportunity to ask questions about the handbooks contents. I understand that
the information in the company's myColleague Handbook only and that the company reserves
the right to modify this handbook, amend or terminate any policies, procedures or any
colleague benefit programs whether or not described in this handbook at any time. My
continued employment with the company constitutes my acceptance of such changes.
I further understand that this handbook is not a contract of employment; expressed or
implied, between me and the company and that I should not view it as such, or as guarantee
of employment for any specified time.
Additionally, I understand that this Handbook applies to all IHG UK Centrally Managed Hotel
Colleagues.
Colleagues Printed Name _______________________________________________________
Colleagues Email Address _______________________________________________________
Colleagues Signature ___________________________________________________________
Date ________________________________________________________________________
HR Representative Signature _____________________________________________________
This page is intentionally blank
------------------------------------------------------------------------------------------- Remove this copy, retain on personal file.
myColleague Handbook
Acknowledgement & Understanding
I, ____________________________________, understand that I have received a copy of the
myColleague Handbook, that I am responsible for reading this handbook, familiarising myself
with its contents and adhering to all of the policies and procedures of the Company, whether
set forth in this handbook or elsewhere.
I have had the opportunity to ask questions about the handbooks contents. I understand that
the information in the company's myColleague Handbook only and that the company reserves
the right to modify this handbook, amend or terminate any policies, procedures or any
colleague benefit programs whether or not described in this handbook at any time. My
continued employment with the company constitutes my acceptance of such changes.
I further understand that this handbook is not a contract of employment; expressed or
implied, between me and the company and that I should not view it as such, or as guarantee
of employment for any specified time.
Additionally, I understand that this Handbook applies to all IHG UK Centrally Managed Hotel
Colleagues.
Colleagues Printed Name _______________________________________________________
Colleagues Email Address _______________________________________________________
Colleagues Signature ___________________________________________________________
Date ________________________________________________________________________
HR Representative Signature _____________________________________________________
This page is intentionally blank
myNotes
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
myNotes
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
myNotes
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
myNotes
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
myNotes
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
myNotes
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
21 December 2018 © 2017. All rights reserved. Proprietary and confidential