Dec-PL (2)

Issue 12 | 2020

PROVIDING

IN

It goes without saying THROUGH THE PANDEMIC
that 2020 has been
a challenging year. Clinton Hardware Clinton, MD
With the pandemic,
social protests, floods, The Washington Post published a candid snapshot of the
hurricanes, wildfires, pandemic’s impact on workers across America. Included in
and more, we’ve all their profile was David Billman, owner of Clinton Hardware.
experienced high levels Get his first-hand perspective about what it has taken to run an
of uncertainty. essential business during COVID-19.

Throughout everything, Woodstock Hardware
you - our Do it Best Woodstock, NY
member-owners - and
your stores have offered Woodstock Hardware Owner
stability and relief to Vince Christofora created a
your communities. Pandemic Supply Program to
You’ve persevered provide other local businesses
and found new and with products to protect their
innovative ways to customers and employees.
provide hope, positivity,
and outstanding service A IN THE STORM
to your customers while
driving record sales. Edgewood Do it Best® Hardware & Rental
Cedar Rapids, IA
As we wrap up the year,
let’s celebrate the ways When windstorms swept through their community, this store
you have helped bring remained open to help provide immediate relief. Even though
unity to the communities they were without electricity, the store helped customers search
you serve. aisles by flashlight which allowed customers access to critical
clean up supplies like chainsaws, tarps, axes, and rakes.
IN THE COMMUNITY
Mazo Hardware Mazomanie, WI
Acknowledging
the dedication of After implementing safe business practices, owner Renee Zaman focused
independent business on uplifting the spirit of her community. From designing face masks
owners to their with supplies on hand to selling plexiglass configurations to local polling
communities during locations, Mazo was there to help.
the pandemic, The
Hardware Connection Island Home Center & Lumber Vashon, WA
created its first-ever
community service Store owner Earl Van Buskirk knew his employees were the first priority when it came to
Beacon Awards. serving the residents who needed them, so he quickly adapted cleaning routines to keep
Three Do it Best stores everyone safe.
were recognized with
this award. Wholesale Lumber Clint, TX

Owners Joe and Jody Burks had no idea that remodeling their store in 2018 would help
them better serve customers during the pandemic. With wider aisles and expanded space
on the remodeled sales floor, Wholesale Lumber was better able to serve customers while
maintaining social distance.

SPREADING Escalante Home Center Escalante, UT

Anderson Lumber Wanting to help bring unity to her community, store owner Karen
Alcoa, TN Munson put together a special event to spread patriotic cheer.
She organized a “Why
When owner Steve I Love America” essay
Coleman’s son passed contest and had the
away from brain cancer, it spurred him to create Tailgating local American Legion
Against Cancer, a nonprofit dedicated to raising funds for a install a flagpole in
fellowship in medical oncology at The University of Tennessee front of her store.
Medical Center and the UT Graduate School of Medicine. Even During the flagpole
working through the hurdles of COVID and social distancing, his installation, community
efforts this year added to the over $400,000 raised for the cause. members and Do it
Best President and
CEO Dan Starr enjoyed
homemade ice cream and apple pie.

BOOSTING COMMUNITY Heisler’s Hardware Spearfish, SD

City Mill Hawaii When the team heard that their community food bank needed
help to keep up with the increased demand, Pam Heisler
When stay-at-home orders forced the and her team didn’t waste any time developing a plan. They
Girl Scouts to shut down their cookie arranged for local celebrity Rick Radliff to occupy their store’s
sales, City Mill invested in the area’s roof until $15,000 was raised for the food bank. Thanks to their
Cookie Booth innovative fundraising idea and the generosity of the community
Buyout program. over $17,000 was donated to the cause.
They stocked Girl
Scout cookies for MEMBERS Check out these other
their customers Members in the News
to buy at their NINEWTHES stories from this past month.
stores and all the
proceeds went Arrowhead Hardware Baldwin City, KS
back to their Capp’s Home Building Center Moneta, VA
local troop. Connolly’s Do it Best®
Hardware & Rental Fort Wayne, IN
Waters Hardware Emporia, KS Dalton Lumber Do it Center® Dalton, PA
Hermann Lumber Pennsylvania
Manager Lucas Hockenbury kept a local tradition Hilltop Lumber Minnesota
alive by offering up his store’s parking lot for the Markle Do it Best® Hardware Fort Wayne, IN
town’s annual hot rod car show. Attendees got up Melaco Sisters Hardware & Supplies Cut Off, LA
close and personal with over 50 vintage cars and Nabors Do it Best® Home Center Mississippi
enjoyed the excitement of the event in front of Town Hardware & General Store Black Mountain, NC
Waters Hardware. Vassar Building Center Vassar, MI