Issue 02, 2019

Issue 2






Order From Your



































































Maximize Your Return

Order From Your Win Every Sales Opportunity

There are over 67,000 popular and in-demand products stocked and
readily available in your Do it Best warehouse so you should never let a
customer walk out your door thinking they can get a product faster online.
We’ve enhanced our small parcel delivery process with an order deadline
The demands of today’s independent of 3 am Eastern. This means members anywhere in the US can order a
home improvement industry require warehouse-stocked product today and have it shipped tomorrow. You also
have access to tracking information within 24 hours of the order.
you to implement best practices and
entrepreneurial agility. Do it Best Regular orders now close at 9 pm Eastern. This gives you the ability to add
offers you a simple and easy way to extra orders for next day shipping closer to the end of business, especially
strengthen your business by directing for members on the West Coast. If your customer really needs a product
more of your purchases through your the next day, you’ll be able to get it for them. Our order fulfilment process
co-op, the company you own. When is so efficient, there is no such thing as a “special order”.
you consolidate your purchasing
volume through your Do it Best Never Say No to an Order
warehouse, you enhance your buying With access to more than $185 million in warehouse inventory via next
power, grow your year-end rebate, day shipping or your next regular truck delivery, you should never say no to
and help your company become even an order. Warehouse inventory is simply an extension of your sales floor,
more efficient to serve you better. and you can get it in your customers’ hands faster than ever. With such
a large selection of products available, you can significantly broaden your
store’s offerings without having to stock all these items on the sales floor.
Whether your store is 3,000 square feet or 103,000 square feet, you can
deliver any of the thousands of products in your Do it Best warehouse
quickly and efficiently to your customers.


Expect Inventory to Arrive On Time

We always aim to be at your dock door within 30 minutes of our
estimated delivery time, but we’ve set new records for on-time delivery
in 2018. Thanks to our team of Logistics professionals, we’re currently
running a 93.2% on-time delivery rate for the year. That’s quite a
feat when you consider the impact of weather, road closures, and the
nationwide driver shortage.


Use Your Handy Sales Resources

Our mobile-friendly member catalog gives you a powerful selling tool right
in the palm of your hand. No matter where you are—in the aisle at your
store or out on a job site with a contractor—you have your entire Do it
Best inventory available at your fingertips 24/7. And the user experience
is better than ever. Advancements in search capabilities and category
landing pages help you pinpoint the right product for any job. Go the extra
mile for customers by promoting catalog features like related items and
user manuals.

Maximize Encourage employees to pull up the catalog on their phones to show
customers how to search and find exactly what they need. Start thinking
of your mobile device as a “sell phone” that can show customers all the
Your Return products they can order for next day delivery. With such an extensive
inventory available quickly through an even more efficient supply chain,
there’s only one response to offer your customers when they ask you for a
product: “If you need it, we have it!”

Stocked for Success


Now more than ever, your Do it Best warehouse is stocked with the right mix
of products at the right time so you can give your customers the products they
need when they need them. Look at your mix of orders, what you buy, and how
you choose to buy. Be sure you are taking full advantage of our monthly sales
opportunities designed to save you big when you order out of warehouse. These
deals deliver terrific margins that allow you to
offer lower retails to your customers while still
making a nice profit. Go to mydoitbest.com or
ask your territory manager to learn more.

PriceBusters items drive traffic to your
store and increase your margins. The
order period each month is limited, so
place your order quickly.




Red Hammer Deals are The Monthly Specials
warehouse-stocked items program has three options to
available at 50% off, but only increase your store traffic and
for a limited time and while allow you to offer best-selling
supplies last. New items are products at low prices while
added to the program each building your competitive
month. Hurry and get them price image. Each special
before they’re gone! comes with a free
promotion kit!






4th Annual America’s
Main Streets Contest

Do it Best and Independent
We Stand are on a mission
to tell everyone about the
importance of “America’s Main
Streets” and the locally-owned
businesses that help make
them thrive. That’s why we’re
inviting you to nominate your
main street or downtown in
the 4th annual America’s Main
Streets contest for a chance to
win $25,000 in cash and prizes
for a community improvement
project. Nominations open
February 25 and a winner will
be announced on June 3.

Grow your team’s Spring Training videos
selling skills are perfect for growing

this spring your business:


Our Spring Training video series
is perfect for employee training Preparing your team
so your team is well-prepared ● Share selected videos with
to help customers with their your team in store meetings
projects. The quick tutorials are
also great to share with your ● Create customized playlists for
customers on your social media individualized employee training
channels or in-store. Each ● Encourage your team to log on to mydoitbest.com to watch any time
video is designed to deliver key
product and project information Driving sales
in less than two minutes and ● Get your customers thinking about your product solutions for their projects
can be watched on any device. ● Create a video loop on endcaps for quick project tips
Visit mydoitbest.com to get
started today! ● Boost your social media content by sharing them from YouTube or Facebook







MEMBERS IN THE NEWS Check out stories published in industry trade publications highlighting the
growth, innovation, success, and giving spirit of fellow member-owned stores.





Sunroc Building Materials Beisswenger’s
and Taylor’s Do it Best Hardware
®
Building Supply This clever
Do it Best members keep promotion
the winning streak alive engages
with LBM Journal’s customers and
Dealers of the Year. drives sales of
snowblowers.






Kellogg Supply

Kellogg applies its
winning formula to
numerous business
operations.













SAVE THE DATE 2019 Do it Best Spring Market Indianapolis • May 17-20
SM