TCU RingCentral Flipbook

RingCentral

SETUP INSTRUCTIONS
AND RESOURCE GUIDE

How tFooCrwonafrigduCraellYsour Device
service.ringcentral.com

You can forward an incoming call to a contact
1 Go to theorRfionrgwCaerndtraall WinceobmPinogrtcaal lalst tsoeravicoen.rtiancgtc.entral.com.
A. EECnnlictteekrrNTyyo12eooxu..ufotrrOErnTTnwtCCaetUUhrrdeyUeoaImnsunecraoriincnlmcoaaoindmnmtdgaericneCatgsa’nssldcl nawsPulchl:maresenbseewnpr,oraorsndmedleopcntsetetdlFheoecrtSwFianorgrdwleaSrdign
B. On page
C.

To forward all incoming calls:
1. On the Main Menu screen, select Forward
2. If you have more than one line, select a line
3. Choose either Always, No Answer, or Busy
4. Enter a contact’s number, and select Enable. If you chose No Answer,
you can enter the number of rings before the call is forwarded

Initiate a Conference Call

You can initiate a conference call with up to 24 contacts.

2 pRYohinuogncCeaenfnetTmaro123taaul...innrWSCWeaitseagieah.lleelbteSecaanPotacmolyCaorocroentuogantrnoealf.effcceprTttoreohhnenreenttcaicmooecenntoalcisaonnatnfdelslcy:cpwooaoumelrrlrtmsyaRo,loiunscnrgeaaClnnereecegnxt:rttaCrcanooltnnsfyteeoartucteitnnagccescebsyslotoggainsgerinietos the
of

MODIFYYTouHEcaNnAaMlsoESjoOinNanYOaUctRiveDaISnPdLhAeYld call into a conference call.
Click SetTtoingjosin->twColicckalPlshoinnteosa&coNnufemrbeenrcse -c>aCll:lick Phones -> Click Presence
VOICEMA•ILOGnRtEhEeTCINalGlsSscreen, select Join
Click Settings -> Click Messages & Notifications

SETUP VOICEMAIL PIN

Click SeMttinagsn-a>gUeserCDoentafielsr->enChcaengCe Paallsssword

GREETINWGhSen&yHouOLinDitiaMteUaSIcConference call, you can manage all or individual participa
Click SeTttoinmgsan->agSecraellecnoinngfe, rGerneceetinpgarstiacnipdaHntosl,ddMouosnice of the following
MODIFY •YOSUelRecCt AHLoLldRtOo UhTolIdNGall participants - or - select Mute to mute all participan

Click SeTttoinmgsan->agCealilnHdiavniddulainlgpa&rtFicoirpwaanrtsd:ing
1. Highlight a participant and select Manage
2. Do one of the following:

Key W••eSSbeeslleeiccttteHFsaorldMtoutpelatocemthuteeptahreticpiapratnictipoannht old

RingCentr•alSaetleTcCt URemove to rem• orviengtchenptraarlt.itccipua.endtufrom the conference
Web Portalafnodr cSreetatitnegsa separat•e csaelrl vwiciteh.rtinhgecpeanrttriacli.pcaonmt
Online Tra•inSineglect Information to•vierwingincfeonrtmraal.ttiocnu.feodruthe participant

RingCentral Knowledgebase • support.ringcentral.com

15

View RTercaeinnitnCgaalltsRingCentral University

ringcentral.tcu.edu

You can view placed, received and missed calls.
To view rRecinegnCtecnatlrlsa:l University is your centralized resource for online RingCentral

• SelecttrDaiinreincgtoarniedse>duRceacteionntaCl raellssources. Visit ringcentral.tcu.edu for more.

Learn more via the following options at RingCentral University:
- Live and on-demand webinars

View t-hSeelfC-paocnedtatuctotrDialsirectory
- End-user product training
You can v- ieInwstaruncdtiaodndalcvoidnetaocsts to the Contact Directory.
To view the Contact Directory:

• SelecKt Dniroecwtoleriedsg>eCoBnatascteDirectory

To add ascuonptpaoctrtto.rtihnegCcoenntatcrtaDl.irceocmtory:

1. In the Contact Directory, select Add
2. Enter Athsek cqounetsatciotn’ssinafnodrmgaaitnioinnsaingdhtsienlteoctthSeasvepecific things that you need to use

when operating your RingCentral phone. Search for answers, view the
community discussions and access online written guides.

ListenRtoinVgCoiecnemtraaill APPS

When yoruinhgavceeanvtoriacel.mtcauil .tehedured message indicator on your phone will blink.

To listen Ytoouvociacnemgeatil:away with just using your desk phone and not worry about the
1. On yousrofptwhoanree,feparetusrsesthtehat coMmeesswaitgheRbiuntgtCoenntral. RingCentral has a series of
2. FEonltleorwdayttiofhfuteehrrepeVnrloiotsicmtaeoppmfptsastoiltohPlsaINtacvwoahnileannbelceptrtotoomytophuteebdvealroiowuastfurinncgtcioennstroafl.tthcue.etodoul..
3. Take a look

Set Ringtones RingCentral PHONE APP (SOFTWARE BASED PHONE) system
With RingCentral Phone, you can manage your phone

You can set ringtonesdifroerctinlycformomingyocuarllsprferofemrraedll cdoenvticaectasnd OS and take your business
. and from individual cocnatlalsc,tsvo. ice messages, SMS texts, and faxes anywhere.

To set a ringtone for RBRiniaincnsgogicmCCe>iennngPttrrraceaalfllMelMsr:eeEenEtciTneIgsNs>GisSRiaAnngPHPTyD(pVevIDidaEenOodAcsNoeDnleAfecUrtDeaInOcrCiinnOggNtFoaEnnRedENscCrINeGen)
• Select Settings >

sharing solution. You can host unlimited video conference calls

and share content while meeting and collaborating with anyone,

any time, on any device.

RingCentral APP (SOFT PHONE + MEETINGS + GLIP FOR CHAT )
RingCentral app’s intuitive and unified user interface allows you
to seamlessly transition between phone calls, video meetings
and team chat conversations without losing track.

* CURRENTLY NOT AVAILABLE FOR USE

62 2

QUQICUKICTKIPTSIPS

USINUGSINYOGUYROUDRESDKEPSHKOPNHEONE

Main MMeaniun Menu Call ScCreaellnScreen Lines SLcinreesnScreen

ScreenScreen Displays aDllisApcltaivyes alnl dActive andDisplays pDhiosnpelaylisnephone line
Displays mDeisnpulaoypstimonesnu optiHonesld callsH. Aelvdaiclaablllse. wAhvaeinlable wfahveonrites afanvdorciotensdiatinodnaclondition
for settingfosrasnedttdinegvsiceand deviceyou have Ayocutivheavoer Active or soft keys.soft keys.

informatioinf.ormation. Held call iHn epldrocgarlel sins.progress.

SwitchSawmitocnhgaPmhoonngePShcorneenSscreens

You can vYieowu acnayn svcierweeannoynscyoreuernphoonnyeoufrropmhoontheefrrosmcreoethnesr. screens.
To switchTboetswweitecnh sbcerteweenesn: screens:
Press Ptorevsiesw thteoMviaeiwn tMhenMu,aiLninMesenour,CLainllsesscoreCeanlls screen

Place CPalallcse Calls

You can oYnolyuhcaavne oonnley haacvtieveonceallaicntipverocgarlel sins pornogyoruerssphoonnyeo.ur phone.
To place aTocapll,acdeo aoncealol,fdtoheonfoelloowf itnhge: following:

• Pick up •thPeichkaunpdstehte, phraensdsset, poress enteorr the epnhtoenrethe phone
number anudmpbresrsanSdenpdress Send

• Enter th•e Epnhtoenrethneumphboenr,epnruemssbeDri,apl,raensds pDiicakl,uapndthpeichkaunpdstehte, handset,
or press or porress or

• Press th•ePLriensesktehye, eLninterktehy,e epnhtoenrethneumphboenreanudmsbeelercat nSdensdelect Send
• Select N•eSweCleacltl,NeenwterCathll,e epnhtoenrethneumphboenreanudmpbresrsanSdenpdress Send
• Pick up •thPeichkaunpdstehte, shtaanrdtsdeita,linsgtaartndiaplrinegssanSdenpdress Send

or wait foror2wsaeitcofonrds2 asnedcothnedspahnodnethweillpahtotneemwptillaacttaellmpt a call

33

AnsweAr/nsEwnderC/aEllnsd Calls

You can aYnosuwecar ncaalnlsswuseirngcatlhlse uhsaingdstehte, shpaenadkseertp, hsopneeakoerrpahhoenaedosreta. headset.
To answerToa acnasllw, edro aoncealol,fdtoheonfoelloowf itnhge: following:

• To answ•erTowaitnhstwherswpeitahktehrephsopneea,keprpehsosne, porepsrsess Aonr spwresrssoAfntskweeyr soft key
• To answ•erTowaitnhstwherhwainthdstehte, phiacnkduspett,hpeichkaunpdstehte handset
• To answ•erTowaitnhsawehreawditsheta, phreeasdsset, press
To end anTaocetinvde acnalla, cdtoiveoncealol,fdtoheonfoelloowf itnhge: following:
Replace thReephlancedstehteinhathnedscertaidnlet,heprcersasdle, porress or porress or press
the End CtahllesEonftdkCeay.ll soft key.
To end a hTeoldencdalal, hdeoldoncealol,fdtoheonfoelloowf itnhge: following:
• Highligh•t tHhieghhlieglhdtctahlel ahnedldpcreasllsanRdespurmeses Resume
• Press E•ndPCreaslls End Call

Hold anHdolRdeasnudmReeCsaulmlse Calls

You can hYaovue cmaunlthipalevecmallusltoipnlehcoaldllsanodn rheosldumanedarceaslul mateaanycatilml aet. any time.
To hold a Tcoalhl:old a call:
Highlight tHhieghclaigllhat nthdepcreasllsanthdepHreoslds stohfet Hkeoyldosropfrteksesy or press
To resumeToarceaslul:me a call:
Highlight tHhieghclaigllhat nthdepcreasllsanthdepRressumtheesRoeftsukemyeosropfrteksesy or press

TransfeTraCnaslflser Calls

You can trYaonuscfearnctarlalsnstoferancyalclsontotaacnt.y contact.
To transfeTroatrcaanlls:fer a call:
1. Press a1n.dPrheoslds tahnedThroalndstfehre sTorfatnksefeyrosropfrteksesy or press
2. Choose2.BClinhdooosreCBolninsdultoartiCveonsultative
3. Dial a n3u.mDbiaelraonrucmhoboesreora cchoonotasceta contact

- If you ch-osIfeyoBulincdh,otsheeBclainlldi,stthreancsaflel risretdrainmsmfeerrdeiadteimlymediately
4. If you c4h.osIfeyoCuoncshuolstaetiCveo,nspureltsastivteh,epTrreasnsstfehre sTorfatnksefeyr soft key

or press or apfrteesrsspeaakfitnegr wspitehaykoinugr wcoitnhtayocut r contact

44

ForwarHdoCwaltlso Configure Your Device

service.ringcentral.com

You can forward an incoming call to a contact

or for1wardGaolltioncthome RinigngcCaellsnttroalaWceobntPacotr.tal at service.ringcentral.com.

To12..foOErnnwtaethrrdeABCyoa...InunEECcrnnloiinccttmeeckorroinnNmtyygaeooicnxuuCttgrra’slTTcl nCCasulcUUl:mreUebemsenera,rianlsneaadldmedcserteealFesnoscdrtwwPFhaoaerrsdnwswaprordordmopntetdhe Single Sign On page

To forward all incoming calls:
1. On the Main Menu screen, select Forward
2. If you have more than one line, select a line
3. Choose either Always, No Answer, or Busy
4. Enter a contact’s number, and select Enable. If you chose No Answer,
you can enter the number of rings before the call is forwarded

Initiate a Conference Call

You can initiate a conference call with up to 24 contacts.

To123...inCSWit2eaiahllelteecantpRYacyoChionocuoonguonntcCrneafaefeccenfrntoeretnemarnnttacaauclecnreWetaascgane.aendblSsl:acPowamolealrlrretsygao,oel.ufsprTetohhlnereeectxitmootnnCocloisoonntnfeftceyapoorcoeumtrnrtmcaReloincngaaCnreegn:rtaranlt settings by logging into
you access to a series

You can alsMoOjoDinIFaYnTaHcEtivNeAaMndESheOldNcYaOll UinRtoDaIScPonLAfeYrence call.
To join twoCcliaclklsSientttoinagsco->nfCerlieckncPehcoanlel:s & Numbers -> Click Phones -> Click Presence

• On the VCOalIlCsEsMcrAeIeLnG, RseElEeTctINJGoiSn
Click Settings -> Click Messages & Notifications

SETUP VOICEMAIL PIN

ManageCliCckoSnetfteinrges n->cUeseCr aDelltsails -> Change Password

When you GinRitiEaEteTIaNGcoSn&ferHenOcLeDcMallU, SyoICu can manage all or individual participants.
To manageCalilcl kcoSneftetrinegnsce->pSacrrtieceipnainngts, ,Gdroeeotninegsofatnhde HfoolllodwMinugsic

• Select HMoOldDtIoFYhoYldOUalRl pCarAtLicLipRaOntUsT-INorG- select Mute to mute all participants

To manageCilnicdkivSideutatilnpgasrt->iciCpaalnl tHs:andling & Forwarding

1. Highlight a participant and select Manage

2. Do one of the following:

• Select HFKaoerldMytouWtpelaetocbemsthuitteeeptsahreticpiapratnictipoannht old
• Select

• Select RReinmgoCveentroarl eamt ToCveUthe participan•t rfrinogmcetnhteraclo.tncfue.reednuce

and creWatebaPsoerptalrafoter Sceatlltiwngitsh the par•ticispearnvtice.ringcentral.com

• Select IOnfnolirnmeaTtrioaninitnogview information f•or rtihnegcpeanrttricailp.tacnut.edu

RingCentral Knowledgebase • support.ringcentral.com

51

TraininVgieawt RReincgeCnteCntarllasl University

ringcentral.tcu.edu

You can view placed, received and missed calls.
RingCentrTaol Uvineiwverresictey nist cyoaullsr:centralized resource for online RingCentral
training and• eSdeuleccattioDniraelcrteosroieusrc>esR.eVciesnitt rCinagllcsentral.tcu.edu for more.

Learn more via the following options at RingCentral University:
- Live and on-demand webinars

- Self-paceVditeuwtoritahlse Contact Directory

- End-user product training
- InstructioYnoaul cvaidneovisew and add contacts to the Contact Directory.

To view the Contact Directory:

Knowled•gSeeleBctaDsireectories > Contact Directory

supportT.oriandgdcaecnotnrtaalc.tctoomthe Contact Directory:

1. In the Contact Directory, select Add
Ask quest2io.nEsnatenrd tghaeincoinnstiagchtt’sinintofotrhmeastpioenciafincdthsienlgesctthSaatveyou need to use
when operating your RingCentral phone. Search for answers, view the
community discussions and access online written guides.

RingCeLnisttreanl AtoPVPoSicemail

ringcentWrahle.ntcyuou.ehdavue a voicemail the red message indicator on your phone will blink.

You can geTot aliswtaeynwtoithvojuicsetmuasiiln:g your desk phone and not worry about the
software f1e.atOunreysouthrapthcoonme,epwreitshsRtihnegCentrMale.sRsianggeCebnuttrtoanl has a series of
adtifftehreenlitsta32op..fpsEFtoontolthlelosarwtaycvtohoauenirlanpVberloceoitcmtetoopmtytsaohiulePbvIeaNlroiwowuhasetnfurpinnrcgotcmioenpnstteroadfl.tthcue.etodoul.. Take a look

SeWRtinitRghCiRneinnggtrtCaoelnnPterHasOl NPhEoAneP,Pyo(SuOcFTaWn AmRaEnBaAgSeEDyoPuHrOpNhEo)ne system

YoudirceacntlsyeftrormingytoounresprfeofreirnrceodmdienvgicceaallsndfrOomS aanlldctoankteacytosur business
andcafrllos,mvoinicdeivimdueaslscaognetsa,cStsM. S texts, and faxes anywhere.

To•RRsSieinentglgeaCCcetreninSntgterrattaotlinlnMMegesfEeo>EtriTnBiIngNacssGoiicmsS>aiAnngPPHrPceDaf(leVlsvrIDi:edEneOcoeAcsNoD>nAfReUrinDegInOcTCiynOpgNeFaaEnRndEdNsscCerINleeGecn)t a ringtone
sharing solution. You can host unlimited video conference calls
and share content while meeting and collaborating with anyone,
any time, on any device.

RingCentral APP (SOFT PHONE + MEETINGS + GLIP FOR CHAT ) 62
RingCentral app’s intuitive and unified user interface allows you
to seamlessly transition between phone calls, video meetings
and team chat conversations without losing track.

* CURRENTLY NOT AVAILABLE FOR USE

2

1 Diagram 13
19

18

2 17

3 16
15

4 14
5 13
6
7 12

11
8

10

9

1. Line keys 7. Hold key 13. USB port
2. Reversible tab 8. Volume key 14. Home key
3. Speaker 9. Dial pad 15. Navigation keys
4. Back key 10. Mute key 16. Soft keys
5. Transfer key 11. Speakerphone key 17. Security slot
6. Messages key 12. Headset key 18. Screen
19. Message waiting

FOR SUPPORT
CALL 817-257-HELP (4357)

To learn more about RingCentral, go to ringcentral.tcu.edu.
Chat • visit chat.it.tcu.edu | Self Service Tickets • visit myTCU