BUSINESS MODEL CANVAS LAUNDRY DELIVERY SERCIVE UPSI

LAUNDRY DELIVERY
SERVICE KUO

KEY HEAD LEADER MANAGING DIRECTORS
PEOPLE
SYAHMI NAZIRAH NUR HAFIZAH AIMI
CONSULTANTS D20212099226 D20212099234
DR. Siti Asma' Binti
Mohd Rosdi @ Mohd

Rodhi

LEADER MARKETING AND
ADVERTISING MANAGER
LUQMAN
D20212099243 MAISUFIA ARZUE
D20212099245

KEY
PEOPLE

SERVICE DEPARTMENT

SYAWAL
D20212099249

TEAMS DEPARTMENT FUDHAIL
D202120..
MICHELLE MARKUS
D20212099228

BMC BY PART

INTRODUCTION OF PRODUCTS
CUSTOMER SEGMENTS
VALUE PROPOSITIONS
CHANNELS
CUSTOMER RELATIONSHIP
REVENUE STREAMS
KEY RESOURCES
KEY ACTIVITIES
KEY PARTNERS
COST STRUCTURE

Activities COMPANY Structures
PROFILE
SERVICES BUSINESS SELF-HANDLED
Members as runners
Pickup, wash and
delivered laundry Geographical
Location (Area of
Motto
Operation)
"KESENANGAN ANDA,
KESENANGAN KAMI JUA" STAND IN UNIVERSITI
PENDIDIKAN SULTAN

IDRIS

OTHERS
5.3%

1.CUSTOMER STAFFS
SEGMENTS 10.5%

All students who are living in hostel and are
capable of spending for laundry delivery
College staffs
Students who are busy and have no time to
manage their laundry

STUDENTS
84.2%

2.VALUE
PROPOSITION

Affordable price for student
Convenient and fast on demand
laundry service.
Done in a day
To ease the burden for student
who don't not have time to wash
and fold their laundry

2.VALUE
PROPOSITION

Using systematic labeling to prevent
the customer clothing mix up
Provided class for laundering
Hybrid business

3. CHANNELS

INSTAGRAM
FACEBOOK PAGE
WHATSAPPS
FACE-TO-FACE WITH CUSTOMER

4.CUSTOMER RELATIONSHIPS

DISCOUNT


STAY
UPDATED
WITH
CUSTOMER

5. REVENUE
STREAM

Providing the laundry delivery and service(wash
and dry) to the customer and charging for the
delivery and service provided.
Additional charges, if the customer want to use
our detergent or softener.
Cashless Payment (GOVERNMENT GO
CASHLESS)

6.KEY
RESOURCES

HUMAN RESOURCES

STAFF
(7 MEMBERS AS STAFF TO
GENERATE THE BUSINESS)

PHYSICAL RESOURCES

TRANSPORTATION AND TROLLEY

6.KEY
RESOURCES

INTELLECTUAL RESOURCES

BRANDS
PATENTS
PARTNERSHIP
CHANNELS

7.KEY
ACTIVITIES

INTERACTION WITH CUSTOMER
ASKING FOR FEEDBACK AFTER
SERVICES
SOCIAL MEDIA INTERACTION
AND MANAGEMENT

8. KEY PARTNERS

CUSTOMER COMPANIES SOCIAL MEDIA
AND OTHER

NETWORKING

9.COST STRUCTURE

WASHING AND DRYING MACHINE COST
TRANSPORTATION COST
PAYING FOR RUNNERS

PROJECT CALENDAR


SESI 1 SESI 2 SESI 3 SESI 4 TOTAL

WEEK 1 2 CUSTOMERS 4 CUSTOMERS 3 CUSTOMERS 1 CUSTOMER 10 CUSTOMERS
WEEK 2 IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS
WEEK 3 IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS
WEEK 4 IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS
WEEK 5 IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS IN PROGRESS

A chart shows the project schedule and deadlines

OVERALL BMC



LAUNDRY DELIVERY
SERVICE KUO