BUSINESS ENGLISH e-book

BUSINESS
ENGLISH
E-BOOK

8 steps to Speak
Business English
fluently and more...

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speak better English at work?
use better English at work?
write better English at work?
try my Business English course
at the end of the course you will use
Business English with confidence

WELCOME!
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Module 1

Small talk in first meetings
Small talk between colleagues
Agreeing and disagreeing

Module 2

Writing an email
Email - Organising information
Formal and semi-formal emails

Module 3

Presenting facts and figures
Presentation based on visual data
Summarising

Module 4

Future forms Present Simple,Present Continuous and be
going to
An email about future plans and arrangements
Practise

Module 1
Small talk in first meetings
Small talk between colleagues


Agreeing and disagreeing

Small talk in first meetings

Tips for small talk:

provide a positive welcome

use open-ended questions

compliment people

use positive body language

greet people properly

remember names

prepare before the event

deal with silence by Small talk between
changing the topic colleagues

ask polite question

e.g.

1.Hows´ your day going so

far?

2.Has your day been

busy so far?

Responses:

1.Things are slower than

expected.

Practise: 2. Things are off to a good
start!

use friendly intonation
listen to the following
dialogue:

watch the video

Module 2
Writing an email
Email - Organising information
Formal and semi-formal emails

Module 3
Presenting facts and figures
Presentation based on visual data
Summarising

Module 4
Future forms Present Simple,Present Continuous and be
going to
An email about future plans and arrangements
Practise