MAGIC - VOLUME 6 OCTOBER 2021

Mïnoo Beach Club Employee Magazine

Volume 7 |October 2021

WHO WE ARE 04

Vision Mission Value

INSIDE YOU 09
13
Wow Story 18
Achievers Club

PREVIOUS EVENT

We Are Certified
CHSE Certification Process

UPCOMING EVENT

Prophet Muhammad’s Birthday

THE SURVIVAL GUIDE 20
28
Emergency Phone Number 30
Emergency Evacuation Plan
Is Inside
Monthly Quotes

Personal hygiene & sanitation
Mïnoo Beach Club Grooming Standard

THE GROOMING GUIDELINESS

Importance of Being Well Groomed
Personal hygiene & sanitation
Mïnoo Beach Club Grooming Standard

YOUR VOICE!! 48

What



WH O
WE
AR E

VISION

To be the best Indonesian
owned beach club with
world class service and
standard.

MISSION

o Improving the local employees
competency and welfare.

o To serve the best locally resource
food and beverages with international
standard service to every customer.

o To create a workplace with a positive
ambience that reflecting the diversity
of Indonesian culture.

o To maximize the company’s revenue
and value for company’s or owners
and stake holders.

VALUES

o INTEGRITY
We are committed to always put the highest standards of dignity in all
of our actions and to respect ethical values at all times.
o HONESTY
we strive to be trustworthy and sincere towards our customers,
colleagues and employer.
o RESPECT
We value the people and give support to their development and
success.
o INNOVATION
We always open to new ideas and new innovative idea to grow our
company and able to compete with the market trend.
o DRIVE
We cultivate an environment that promotes dynamic platform for our
employees where they can grow their skill sand creativity with in the
company.
o COMMITMENT TO CUSTOMERS
We strive to always provide the best service to our customers.
o DIVERSITY
We promote the cultural diversity with acceptance and respect.
o TEAMWORK
We value team work to deliver the best service to our customers.





Since opening Minoo Beach Club Ungasan we’ve
met so many wonderful people from all across the
Bali and beyond.

Here, it’s our pleasure to introduce Dona, one of
friendly and very talented front of house staff
members.
Although she still as our daily worker, Dona has
been one of important waitress at our restaurant

She can deliver genuine
hospitality service to our guest.
And Dona also the member of
Achievers Club with 10 review on
Google & TripAdvisor

Putu Dona Aprilia

Waitress

Since opening Minoo Beach Club Ungasan we’ve
met so many wonderful people from all across the
Bali and beyond.

Here, it’s our pleasure to introduce Ketut Arya,
one of friendly and very talented front of house
staff members.
Starting his career as a daily worker, now Ketut has
been one of important waiter staff at our
restaurant
He can deliver genuine hospitality
service to our guest. And Ketut
also the member of Achievers
Club with 3 review on Google &
TripAdvisor

Ketut Arya Wedantara

Waiter

Achievers Club

Putu Dona Aprilia June June April
April
waitress

I Ketut Arya Wedantara June

waiter

Ketut Risma Salitri June

waitress

Kadek Maria Ratnasari June

cashier

I Wayan Robet June

waiter

TripAdvisor Google Review



we are certified

CHSE Certification Process

14 September 2021

CHSE Certification Process

14 September 2021

CHSE Certification Process

14 September 2021



PROPHET MUHAMMAD
BIRTHDAY

19 October 2021

SURVIVAL
GUIDE

EMERGENCY

PHONE NUMBER

EXTERNAL
PHONE NUMBER

Security/Police Phone Number

Kpospol Ungasan 082 144422263
Polsek Kuta Selatan (0361) 772110
Res. Badung (0361) 829899
Polda Bali (0361) 223699
Bali Police (0361) 112

Fire Department (0361) 8972046
(0361) 413417 / 411333
Pos Pemadam Pecatu Graha (0361) 113
Kabupaten Badung
Provinsi Bali (0361) 4725123
(0361) 775827
Hospital/Clinic/Puskesmas (0361) 770509
(0361) 761263
Bali Jimbaran Hospital 085 109430008
Surya Husadha Nusa Dua (0361) 4724872
Kasih Ibu Kedonganan Hospital 085239110100
Bali Int. Medical Centre (Simpang Dewa Ruci) 082288883911
Gangga Medical Clinic (0361) 702952
Dr. Romy Associates (0361) 771957
Bintang Medika (0361) 118
Unicare Uluwatu Medical Clinic
Puskesmas Ungasan 1500096
Puskesmas Kuta Selatan 112
Bali
(0361) 251177
Covid-19 (0361) 703300

Call Center Covid-19 Badung (0361) 703080
Emergency Call

Search & Rescue

Pusdalops Provinsi Bali
Search & Rescue (Basarnas) Bali

Pengelola Wisata Pantai Melasti

Office

INTERNAL
PHONE NUMBER

Security Phone Number

Wayan Sukadana 082 153501010

Human Resources 081 246749382

Lanang 081 353147888
082 144651364
Department Head 081 246261797
082 247129000
Mulya
Yanto
Wahyu
Adi

EMERGENCY
EVACUATION PLAN

EMERGENCY EVACUATION PLAN :
RESTAURANT

EMERGENCY EVACUATION PLAN :
KITCHEN

EMERGENCY EVACUATION PLAN :
BACK OFFICE

THE

MONTHLY

QUOTES

Never give up

on something you really want.
It’s difficult to wait, but it’s more

difficult to regret.

- unknown

THE

GROOMING

GUIDELINES

Importance of Being

Well Groomed

Grooming has benefits that range from feeling good to
making great first impressions. It helps you excel in all
aspects of your life.

Often, your appearance is the first chance for you to
present yourself well to others, which is you should
make sure you’re taking care of your look.

The following are benefits of being well-groomed :

o Confidence : When you look great externally, you’ll
feel more confident and realize that you can
achieve more. It gives you the confidence to do
your best in all walks of life.

o Better Hygiene : It’s not completely about having
nice hair and wearing well-fitting clothes. Grooming
yourself also shows that you care about personal
hygiene, which makes you more enjoyable to be
around.

o Attractiveness : Being well-groomed and wearing
well-fitting clothes makes you more attractive
because you’ll look put-together.

o Get Compliments : By looking good and well-kept,
you’ll draw positive attention to your self. People
will compliment you on how good you look and
smell.

&PERSONAL HYGIENE

SANITATION

Every hospitality employee has to really pay a good attention to
his/her personal hygiene and self sanitation, outside or within the
working environment.

Here’s how :
1. Shower twice, daily.
2. Use deodorant or perfume fairly, our scent should not linger after

we leave.
3. Shave or remove facial hair daily for male associates.
4. Shaves legs and underarms for female associates.
5. Brush our teeth periodically during shower, after each meal and

after having some cigarettes. Use mouth freshener if necessary.
6. Maintain our health by checking up to a doctor periodically.
7. Wash our hands after each activity, especially after going to the

toilet, before and after each meal and cigarettes, and before going
back to our activities. Washing our hands is also very important
before we handle any foods.
8. Wear mask and follow health protocol to prevent Covid-19 Virus.



MALE

HAIR

o Clean, neatly cut and not extending
below the ears it should be at or
above the collar line of the uniform or
shirt

o Always well combed
o Frequently shampooed
o Kept in place, but not oily

FACE

o Clean-shaven No stubble beard or
moustache

o Teeth must be brushed clean
without nicotine stains

o Sideburns are to not be longer than
half the length of each ear

HAND

o Regularly washed
o No marks or nicotine stains
o Nails are to be short, clean, of even

length and well trimmed

FEMALE

HAIR

o Short hair should be cut in elegant
contemporary style, which is
manageable and looks neat
throughout duty hours

o Hair styles to suit your face

FACE

o Present a polished, professional,
five-star image

o Look natural, be well applied, with
no garish colors

o Earth and Natural color is highly
recommended

HAND

o Regularly washed
o No marks or nicotine stains
o Nails are to be short, clean, of even

length and well trimmed





Hair: trimmed above collar

Uniform: as
Company standard
and clean
Nametag: left side

Apron: as Company standard

Trouser: as Company
standard and clean
Sock: white color without pattern &
clean
Shoes: Navy Blue as Company
standard
Except for daily worker use sport
shoes

Hair: ponytail style

Hair: trimmed above
collar

Nametag: left side Nametag: left side

Uniform: as Uniform: as
Company standard Company standard
and clean and clean

Apron: as Company Apron: as Company
standard standard

Pant: as Company Pant: as Company
standard and clean standard and
clean
Sock: white color without pattern &
clean Sock: white color
without pattern &
clean

Shoes: Navy Blue as Company standard
Except for daily worker use sport shoes

Hair: ponytail style

Nametag: left side

Uniform: as Company standard
and clean

Pant: as Company
standard and clean

Sock: white color without pattern &
clean
Shoes: Navy Blue as Company
standard
Except for daily worker use sport
shoes

Hair: ponytail style

Nametag: left side
Uniform: as Company standard
and clean

Pouch: as Company
standard

Hostess use sendal or Shoes
as Company standard

Hair: trimmed above collar

Nametag: left
side

Uniform: as Company
standard and clean

Pant: as Company
standard and clean

Sock: white color without
pattern & clean
Shoes: Navy Blue as Company
standard
Except for daily worker use sport
shoes

Hair: trimmed above collar

Nametag: right side
(only for FB Kitchen)
Uniform: as Company
standard and clean

Apron: as Company
standard

Shoes: Safety shoes as
Company standard

Hair: trimmed above collar

Hair: ponytail style

Uniform: as Nametag: left side
Company standard
Uniform: as
and clean Company standard
Nametag: left side and clean

Trouser: as Company
standard and clean

Sock: white color without pattern & Pant: as Company
clean standard and
clean

Sock: white color
without pattern &
clean

Shoes: Navy Blue as Company
standard

Except for daily worker use sport
shoes

Hair: arranged neatly

Udeng: use proper udeng

 Batik Udeng, or other
udeng with any motif are
allowed to use

Kebaya: use proper & Comfortable
kebaya

Safari: use proper & Comfortable  Proper kebaya with any color are
safari
allowed to use

 Proper cloth with any color are Selendang: use proper
allowed to use selendang

 Any color of selendang
are allowed to use

Saput: use proper saput kamen: use proper
kamen
 Batik saput or any
color saput are  Any color of kamen
allowed to use are allowed to use

kamen: use proper Sendal: use proper
kamen sendal, swallow model
are not allowed to use
 Any color of kamen
are allowed to use

Sendal: use proper
sendal, swallow model
are not allowed to use

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