Quality Software Applications

309 Otrobando Avenue

Norwich, CT 06360
Tel: (860) 887-2900

http://www.docxellent.com

Document Control Management System

DocXellent (formerly Mystic Management Systems) is a leading provider of electronic
document control software and quality software applications with over 30 years of experience.
We design our products to be configurable allowing our customers to organize their electronic
document control and quality management functions the way they operate.

Electronic Document Control and ensur
Quality Management Software
ensur is an easy-to-use, commercial-off-the-
Document Control shelf, web-based Document Control and
Quality Management Quality Management Software System that is
CAPA purpose built to manage your documents in
Training Management an efficient and cost effective manner.

Packaging Management
Specification Management
Change Control
Intellectual Property Control

We can help you with packaging management, specification
management and document version control

If your company currently manages document versions and lifecycles manually using
spreadsheets, using ensur will dramatically improve the efficiency of your current process
and will pay for itself in a matter of months. Our highly configurable quality control
software solution will map to your business policies and procedures allowing you to
customize our system the way you currently operate or want to change to in the future. Your
document version control, workflow, change controls, packaging specifications, SOPs,
nonconformance investigations, CAPAs, training, and other quality procedures are swiftly
automated by ensur.

Service + Support

When you buy a software product after you are drawn into it by its features and benefits, one
important aspect of your purchase is the ongoing support. At DocXellent, our support model
is our best feature. Besides having a feature rich, configurable and user friendly application
called ensur, our support team is stellar. Testament to that is you can ask any customer we’ve
ever had and the message is the same, they have excellent, highly responsive and friendly
support.
Support comes in many types; initial installation, help in configuring ensur based on how
you want to use the software, validation services, training and lastly, once it’s in full use in
your organization, answering emails and support questions about its daily use. All get the
same attention and priority. No need to elevate the call to a higher support tier, if our
Customer Support team needs to consult with our Technical team, they elevate the incident
immediately. Investigation, collaboration and hard work lead to solutions.

Industries

DocXellent has been in the business of providing document control, quality management and
training solutions to industry since 1983. Celebrating 30 years of comprehensive solutions,
our ensur application has been installed and grown within many regulated and non-regulated
businesses. Regulated by FDA 21 CFR Part 11, ensur has evolved into an industry leader
helping life sciences, pharmaceutical and medical device organizations to manage their
documents electronically. Whether you are a start-up, medium sized or global conglomerate,
ensur has probably helped organizations in your industry as well.
Here is a representative list of the industries and business types we’ve helped over the years;

If your organization type is on this list, ask us how we’ve helped other organizations like
you. If your industry is one we’ve haven’t yet installed ensur in? No worries there is
probably a similar company we’ve worked with to help control their documents or provide a
quality solution to in the past. We look forward to exploring your options with ensur.

ensur Overview

Don’t Let Quality Be the Missing Piece

ensur is an easy-to-use, configurable, commercial-off-the-shelf, web-based Document
Control and Quality Management Software System that will dramatically help you to
improve and manage the efficiency of paper based or uncontrolled electronic file based
processes.

ensur helps companies exceed regulatory compliance goals regardless of the entity that
oversees them. Whether companies are regulated by FDA, ISO, SQF, or OSHA, ensur keeps
organizations compliant while reducing operating costs.

From purchase to go-live, the DocXellent team is ready to help you exceed your quality
goals through superior service and support.

Comprehensive Security Model
Electronic Signatures
Change Management
Specification Management
Revision Control
ISO/FDA Compliant
Configurable Workflow
Interactive Web Forms Designer
CAPA Management
Electronic Training Records
Easy to Learn User Interface
Training Comprehension Assessments
Audit Trails
Automatic PDF Generation
Personalized To-Do Lists
Action Item Management
Controlled Printing
Bill of Material Management
Extensive Search Capabilities
Document Binding and Publishing
Vendor/Supplier Collaboration
Analytical Reporting Capabilities
E-mail Notifications
Public Searches
Adverse Event Handling
Deviation Tracking
PDF Overlays and Watermarking
Comprehensive Linking Model