The Loyalty Factor, Jan 20 Knowledge Hour

Knowledge
Hour Series

THE LOYALTY FACTOR: TRANSLATING
RELATIONSHIPS INTO NON-INTEREST INCOME

Wednesday, January 20, 2021
9:00 AM - 10:00 AM EST

This program is one of nine (9) knowledge hours currently scheduled for 2021.
Register for this one and be certain to review the others available at pacb.org

under the education/events calendar.

Presented by Sean serves on a five person management group,
Sean Payant, leading a team of 30+, including vice presidents,
Chief Consulting Officer & Sr. EVP sr. executive consultants, executive consultants,
Haberfeld sr. consultants, consultants, program directors
and independent contractors. He leads client
engagements to include product reviews and
recommendations, training, strategic planning and
consulting.

Sean has been a regular part of our educational
curriculum.

Sponsored by Haberfeld

The Loyalty Factor: Translating Relationships
Into Non-Interest Income | Knowledge Hour

Wednesday, January 20, 2021 | 9:00 AM - 10:00 AM EST

As an industry, our data shows we have an average life cycle with consumers and busi-
nesses of almost 10 years. Given this loyalty factor, what needs to happen to attract
significantly more retail and business opportunities, while deepening the relationships
we have with each of them? During this session, we will offer proven strategies to grow
your financial institutions personal and business checking core customer, enhance over-
all non-interest income and create additional engagement by providing more product
and service solutions to more people.

Key Points to be Covered:
• Understand methods to significantly increase core customer acquisition
• Identify specific strategies to enhance non-interest income
• Explore opportunities to create additional engagement with new and current customers

To register for The Loyalty Factor: Translating
Relationships Into Non-interest Income
Knowledge Hour on January 20, 2021

REGISTER HERE

Member: $100.00
Non-Member: $150.00

PACB Education

Visit the Education Section of www.pacb.org to see more on the
many educational sessions we offer Community Bankers.

3211 N. Front St., Suite 102
Harrisburg, PA 17110
(717) 231-7447
[email protected]