INFORMATION SYSTEM DEPARTMENT IN MALAYSIAN ORGANIZATION ALIA SOFIA BINTI HAMDAN NURUL ASIKIN BINTI MOHD BAHARIM SITI NUR FAZILLA ABUDULLAH SALLEH MANAGEMENT OF INFORMATION SYSTEM DEPARTMENT (IMS656) 2 0 2 3 INFORMATION SYSTEM MANAGEMENT IM2456ST2
PROJECT ASSIGNMENT Information Systems Department (ISD) in Malaysian Organization PREPARED BY : Alia Sofia Binti Hamdan Nurul Asikin Binti Mohd Baharim Siti Nur Fazilla Abdullah Salleh BACHELOR OF INFORMATION SCIENCE (HONS.) INFORMATION SYSTEM MANAGEMENT COLLEGE OF COMPUTING, INFORMATICS AND MEDIA, KAMPUS PUNCAK PERDANA, SHAH ALAM
GROUP MEMBERS PROFILE NURUL ASIKIN BINTI MOHD BAHARIM (2020862512) ALIA SOFIA BINTI HAMDAN (2020813294) SITI NUR FAZILLA ABDULLAH SALLEH (2020489268)
ABSTRACT Information systems are crucial to operational efficiency and strategic goals in today's fast-changing digital landscape. In Malaysian organisations, the Information Systems Department (ISD) improves efficiency. Technology helps the ISD streamline information flow, business operations, and organisational decision-making. This abstract discusses ISD system construction and maintenance, database management, network administration, IT support, and cybersecurity.
TABLE OF CONTENT COVER PAGE GROUP MEMBERS PROFILE ABSTRACT TABLE OF CONTENT A. ORGANIZATION OVERVIEW 01 PUBLIC COMPANIES 02 PRIVATE COMPANIES 03 GLC COMPANIES 1. SURUHANJAYA SEKURITI MALAYSIA 2. SURUHANJAYA PILIHAN RAYA MALAYSIA 1. DELOITTE MALAYSIA 2. HPCS SENDIRIAN BERHAD 1. KTMB 2. PRASARANA MALAYSIA BERHAD B. ORGANIZATION BUSINESS ACTIVITIES , PRODUCT AND SERVICES C. ORGANIZATIONAL STRUCTURE AND STRUCTURE AND DEPARTMENT FUNCTIONS D. IT/IS DEPARTMENT ORGANIZATIONAL STRUCTURE AND UNIT FUNCTION E. IT/IS DEPARTMENT POSITIONS, JOB DESCRIPTION AND JOB REQUIREMENTS CONCLUSION REFERENCE INTRODUCTION
INTRODUCTION In today's fast-paced and interconnected world, the effective management and utilization of information has become a crucial aspect for organizations seeking to gain a competitive edge. As businesses in Malaysia continue to embrace digital transformation, the role of the Information System (IS) Department has become increasingly vital in facilitating this transition and ensuring the seamless integration of technology into various organizational processes.
Regulation and supervision: SSM regulates and supervises various market participants, including securities exchanges, clearinghouses, market intermediaries, and other entities involved in the capital market. Licensing and registration: SSM issues licenses and registrations to market participants, such as stockbrokers, fund managers, and corporate finance advisers, ensuring they meet certain criteria and standards. Enforcement: SSM has enforcement powers to investigate and take action against any breaches of securities laws and regulations, including fraud, market manipulation, and insider trading. Suruhanjaya Sekuriti Malaysia (SSM), also known as the Securities Commission Malaysia, is the regulatory body responsible for overseeing and regulating the securities and capital markets in Malaysia. SSM was established under the Securities Commission Act 1993 and operates independently of the government. Its primary objective is to promote and maintain fair, efficient, and transparent securities and capital markets in Malaysia. SSM's responsibilities include: 1. 2. 3. COMPANY OVERVIEW Electoral processes: The Election Commission manages and oversees various aspects of the electoral process, such as voter registration, delimitation of electoral boundaries, candidate nomination, and the conduct of elections. Voter registration: SPR is responsible for maintaining the electoral roll, which includes registering eligible voters, updating voter information, and ensuring the accuracy and integrity of the voter database. Electoral boundaries: The Election Commission determines and reviews the boundaries of electoral constituencies, taking into account factors like population size, demographic changes, and geographical considerations. This process is crucial for ensuring fair representation. Suruhanjaya Pilihan Raya Malaysia (SPR) is the Election Commission of Malaysia. It is the regulatory body responsible for organizing, conducting, and overseeing elections in Malaysia. The primary objective of the Election Commission is to ensure free, fair, and transparent elections in the country. 1. 2. 3.
COMPANY OVERVIEW Our core business arms provide management and engineering consultation for commercial and transit-oriented projects, including the country's major transport infrastructure projects. KTMB, also known as Keretapi Tanah Melayu Berhad, is Malaysia's primary railroad operator. KTMB is a governmentowned corporation that was founded in 1992 and is responsible for managing and operating railway services throughout the country. Malaysian capital Kuala Lumpur hosts the company's headquarters. Peninsular Malaysia-wide KTMB provides passenger and freight services. KTMB operates intercity, commuter, and ETS high-speed trains. These services connect Kuala Lumpur, Penang, Ipoh, and Johor Bahru, making local and international travel easy. PRASARANA Malaysia Berhad, also known as PRASARANA, is a Malaysian public transportation corporation owned by the government. PRASARANA was founded in 1998 and is responsible for the planning, construction, operation, and maintenance of public transportation systems in the Klang Valley, which encompasses Kuala Lumpur and its environs.
Deloitte Malaysia provides a wide range of services to clients, including audit and assurance, tax consulting, risk advisory, financial advisory, strategy and operations consulting, human capital consulting, and technology consulting. They serve clients across various industries, including financial services, consumer products, manufacturing, energy, telecommunications, and more. COMPANY OVERVIEW In 2009, HPCS began as a part of the Alam Budiman Residence Association (ABRA) that dealt with IT. Their goal is to bring Open Source technology to the community, and that is where they got their first chance to build an Open Source system: ABRIS, eVote, and SMS Blaster, which they put collectively as a Residents Management Suites for ABRA to benefit the people of Alam Budiman. The product has received a lot of positive comments, proving its importance and competitive advantage in the community.
. PRODUCTS AND SERVICES Equities Bonds and Sukuk Unit Trusts and Mutual Funds Investment Advisory Services Corporate Finance Services Islamic Capital Market Electoral Roll Management Election Planning and Administration Electoral Offences and Complaints Election Results and Certification Voter Education
. Intercity Trains Electric Train Service (ETS) Commuter Trains Freight Transportation Ticketing and Online Booking Station Facilities Tourism Packages Rail Infrastructure Maintenance PRODUCTS AND SERVICES LRT (Light Rail Transit) MRT (Mass Rapid Transit) Monorail Bus Services Integrated Fare System Transit-Oriented Developments (TOD) Station Facilities
Audit Services Tax Services Consulting Services Risk Advisory Services Financial Advisory Services PRODUCTS AND SERVICES InTESH Tadikapro Masjidpro Fasilitipro Schoolbuspro Topuppro Tuisyenpro
BUSINESS ACTIVITIES Regulation and Supervision Enforcement and Surveillance Investor Education & Protection Licensing and Registration Policy development International Engagement Voter Registration Candidate Nomination Election Monitoring Electoral Boundaries Election Administration Public Education Electoral Reforms & Policy Development
Retail and Commercial Spaces BUSINESS ACTIVITIES Passenger Transportation Freight Transportation Tourism Packages Charter Services Maintenance and Engineering Advertising and Sponsorship Training and Consultancy Rail Operations Bus Operations Integrated Ticketing and Fare Collection Asset Management Property Development Consultancy Services Advertising and Sponsorship Training and Skill Development
BUSINESS ACTIVITIES Web and Mobile Development Consultation Training System Integration
ORGANIZATIONAL STRUCTURE
ORGANIZATIONAL STRUCTURE Head internal audit & risk management Group chief executive officer Chief technical officer Chief operation officer Chief corperate officer Chief engineer Head information & communication technology Chief engineering, electrification Head cargo services Head commuter services Head operations control Head finance & procurement Head strategic & communication Head, rail system acquisition Chairman of PRASARANA President and Group Chief Executive Officer (PGCEO) Group Chief Operating Officer (Strategy and Development) Group Chief Financial Officer Group Chief Human Capital Officer Chief Executive Officer of Rapid Bus Group Chief Digital Officer Chief Executive Officer, PRIDE Group Chief Health, Safety, Security, Environment & Sustainable Development Officer Chief Executive Officer of Rapid Rail
ORGANIZATIONAL STRUCTURE
IT/IS DEPARTMENT ORGANIZATIONAL STRUCTURE Further the potential of digital and innovation in the area of alternative fundraising and investments, towards shaping a capital market that is more inclusive and sustainable for businesses and investors. Overseeing the operations of the innovation unit and plays a crucial role in driving innovation initiatives within the organization. Identifying and evaluating digital technologies and solutions that can enhance the organization's operations, customer experience, and competitive advantage. The Deputy General Manager may be involved in assessing the feasibility, cost-effectiveness, and potential impact of digital solutions. Managing analytics projects from start to finish, including scoping, planning, resource allocation, and monitoring progress. The General Manager ensures that projects are delivered on time, within budget, and meet the organization's quality standards. Overseeing the day-to-day security operations, including monitoring and analyzing security events, managing incidents, and responding to security breaches or threats. Overseeing the management and maintenance of the organization's IT infrastructure, including networks, servers, and systems. The General Manager ensures that the technology infrastructure is secure, reliable, and scalable to support business operations. Assisting in the development and implementation of strategic plans for the Election Commission. Contributing to the formulation of electoral policies, procedures, and regulations. Overseeing the development, implementation, and maintenance of information systems and technologies used by the Election Commission. Responsible for managing and overseeing the development, implementation, and maintenance of ICT application systems used by the commission. Managing and maintaining geographical data related to election boundaries, polling stations, constituencies, and other relevant electoral divisions. Mapping voting patterns, analyzing demographic data, assessing accessibility to polling stations, and supporting decision-making related to electoral divisions or resource allocation. Establish guidelines and procedures for voter registration, coordinate registration drives, and handle the processing and verification of registration applications. Managing voter information. Conduct checks to ensure the accuracy and legitimacy of voter records
IT/IS DEPARTMENT ORGANIZATIONAL STRUCTURE Pegawai Sistem Maklumat F44 Pegawai Sistem Maklumat F41 Pembantu Tadbir N17 Pen. Peg Sistem Maklumat FA29 Assessing present computer systems and planning, creating, implementing, maintaining, and assessing Department data and information processing systems. Responsible for assessing existing computers' system suitability, then designing, building, implementing, maintaining, and analysing the department's data processing system and information. clerical job alongside Department/Division activities such failed/document maintenance, calculations, monthly report writing, statistics, and preparation. Responsible for developing new computer programmes, updating old systems, system maintenance, and user training and technical support. Network Infrastructure System Administration Application Support and Development Data Management Maintaining the company's routers, switches, firewalls, and other networking equipment. This requires network connectivity, performance monitoring, and security. Server and OS administration. Installing server hardware and software, managing user accounts and access permissions, and monitoring system performance are examples. Maintaining company software. This includes programme troubleshooting, user support, and software vendor coordination. The IT Department may design or customise business-specific software applications. Protecting the company's data. Data backup, recovery, storage, archiving, and integrity and availability are included.
IT/IS DEPARTMENT ORGANIZATIONAL STRUCTURE Facilitate the implementation of the organization's fundamental operational processes. It includes offering the appropriate assistance, infrastructure, and collaboration to ensure the day-to-day operations work smoothly and efficiently. CTO is an abbreviation for Chief Technology Officer. The CTO is a senior executive responsible for overseeing the company's strategic administration of technology-related matters. The CTO is essential in coordinating technology initiatives with the business's goals and ensuring that technology is utilised effectively to foster creativity, effectiveness, and competitive advantage.
POSITIONS, JOB DESCRIPTION & REQUIREMENT
POSITIONS, JOB DESCRIPTION & REQUIREMENT
POSITIONS, JOB DESCRIPTION & REQUIREMENT
CONCLUSION In Malaysian organisations, the Information System department is responsible for administering and supporting the information systems and technology infrastructure. They ensure effective system utilisation, data security, and alignment with organisational objectives. The department is instrumental in system analysis, design, implementation, maintenance, and support. Professionals in this field must possess technical skills, analytical abilities, and communication proficiency. Maintaining an awareness of emerging technologies is essential. Specific requirements and job descriptions may vary; official guidelines should be consulted for the most accurate information.
REFERENCE
THANK YOU