P_OD_AMS_035

Unclassified Divisional P/OD/AMS/035 (Issue/Rev: 1.5) Effective Date: 11 May 2019

Railway System Safety and Reliability Specialist Qualifications Scheme

Railway System Safety and Reliability Specialist Qualifications Scheme–Process Map

Assessment Authorities (see D1) Department Heads Applicants
· AM-SIWG, AM-C&CWG and OA Team for RCM

Facilitators
· SM-SA&C for SA Practitioners
· HFMC for HF Specialists

Planning <2> <1>
· Determine / review Qualification Criteria for railway Select staff to attain the

system safety, reliability specialists and human qualification for
performing RCM, SA
factors
· Determine and arrange training and HF studies

<3>
Notify the nominees

to attend
the relevant training

Initial Registraion, Renewal of Qualification <5> Apply for <4>
and Re-assessment · Endorse the training materials and criteria for initial registration / · Attend training and practise
renewal of qualification
training and its assessment the techniques to meet the
· Appraise whether the applicant can demonstrate qualification requirements
· Record the job practices /
the attainment of relevant knowledge and skills workshop attendance (for
RCM Facilitators only) in the
so as to proceed to: Log Sheet for initial
registration / renewal of
- Initial registration; or qualification / re-assessment

- Annual renewal of qualification

<6> No <8> <9> Submission of the Log Sheet upon request
Satisfactory Provide feedback Ensure satisfactory
to the applicant follow-up actions Re-assessment
results? taken by the applicant

Yes

<7> Annual renewal of qualification
Establish / update the
qualification registry

Quality Assurance End <10>
Carry out sample checks on the
regular fulfilment of job practices, and
take follow-up actions, if required

Legend:

Action/ Decision/ See Details of Action Connector Terminator
Process Branch Steps

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Railway System Safety and Reliability Specialist Qualifications Scheme

Purpose

The purpose of this procedure is to define the control process for qualifying staff members to
independently lead / facilitate Reliability Centred Maintenance, System Assurance (HAZOP or risk
assessment) or Human Factors studies.

Scope

Applicable to all staff who are working on RCM, HAZOP, Risk Assessment or Human Factors
studies in the Operations Division.

Abbreviations

AM Asset Management
AM-C&CWG Asset Management - Culture & Competence Working Group
AMS Asset Management System
AM-SIWG Asset Management - System Implementation Working Group
C&R Capital and Revenue
HAZOP Hazard and Operability Study
HF Human Factors
HFMC Human Factors Management Committee
HFWG Human Factors Working Group
iESM International Engineering Safety Management
OA Team T&ESD-Operations Assurance Team
OK Mall Operations Knowledge Mall
OPHL Operation Project Hazard Log
OSSM Operations System Safety Manager
RCM Reliability Centred Maintenance
SA System Assurance
SAM System Assurance Manager
SCS Safety Critical System
SMS Safety Management System
SM-SA&C Senior Manager - System Assurance & Compliance
SSAM Safety & System Assurance Manager
T&ESD Technical & Engineering Services Department

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Railway System Safety and Reliability Specialist Qualifications Scheme

Definitions

D1 Assessment Authorities
Respective Assessment Authorities shall determine the administration arrangement for their own
process of the initial registration / renewal of qualification / re-assessment based upon their
organisational hierarchy structure e.g. HF Specialists request HFMC’s re-assessment via line
managers and HF Working Groups.

For RCM Facilitators, AM-SIWG oversees the Qualification Criteria and takes the role of SME of
this procedure; AM-C&CWG will lead the implementation of qualification and training system
including the provision of training, endorsement of training materials and assessment criteria, the
initial registration, the renewal qualification, performance of job practices, updating the
qualification database, etc.; OA Team will organise the annual RCM Facilitation Skill Workshop
and attend the first workshop of each RCM project to provide assistance on RCM facilitation.

For SA Practitioners and HF Specialists, SM-SA&C and HFMC are responsible for the provision of
training and the matters relating to qualification respectively.

D2 Job Practices
Job practices refer to the undertaking of relevant RCM, SA or HF studies, which include facilitating,
reviewing, commenting and/or vetting applicable study reports.

D3 Log Sheet
A log, used by applicants, records his/her job practices for initial registration application and
renewal of qualification (Exhibit E3).

D4 Qualification Criteria
Criteria defined for the initial registration and the subsequent renewal of qualification (Exhibit E1).

D5 Re-visit of RCM Study Report
The validity of an RCM study report shall be confirmed if changes to assets have been revealed per
the criteria defined in the Divisional Procedure P/OD/AMS/029 - “Control of Reliability Centred
Maintenance Study”.

D6 System Assurance Practitioner
System Assurance Practitioner, within the context of this procedure, refers to the HAZOP
Facilitator and/or the Risk Assessment Specialist.

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Railway System Safety and Reliability Specialist Qualifications Scheme

Details of Action Steps

Note: This section provides detailed actions / practices for implementing the above flowchart.
Here, “Requisite” refers to actions that must be complied with for the purpose of statutory
and safety compliance, or the assurance of the achievement of desired results. “Good
Practice” refers to practices for action parties’ consideration or reference only; action
parties have the flexibility to modify them in order to meet the needs of the prevailing
situation.

Step Requisite / Description of Requisite / Good Practices
<1> Good Practice
 Staff members assigned to lead / facilitate RCM, SA and HF studies
<2> Requisite must be qualified RCM Facilitators, qualified SA Practitioners or
<4> qualified HF Specialists or carry the studies under the supervision of
<7> Requisite the respective qualified persons.
Requisite
<10> Requisite  For the RCM analysis and its re-visit, they shall be facilitated by a
qualified RCM Facilitator or a staff completed RCM and guided by a
Requisite registered RCM Facilitator in facilitation activities (see Details of
Action Step <5> of P/OD/AMS/029). Exhibit E5 shows the detailed
arrangements of the RCM Qualification Process.

 For the SA studies, the SA Practitioners lead the studies as follows:
- HAZOP related to modification of Safety Critical System shall be
facilitated by a qualified HAZOP Facilitator.
- Risk assessment shall be done by a qualified Risk Assessment
Specialist.

 For the HF studies and reports, they shall be conducted / reviewed by a
qualified HF Specialist.

The Qualification Criteria (D3) shall be reviewed during the 3-yearly
review of this procedure.
For details of the training, workshop attendance and job practice
requirements, refer to Exhibit E1.
 The registry of valid qualifications with their expiry dates shall be

accessible to stakeholders in the OK Mall e.g. SA Practitioners and HF
Specialists on SA&HF Creator website and RCM Facilitators on AM
Corner website.
 The database of qualifications including results of application
assessment, log sheets, etc. shall be maintained and retrieved by the
responsible Assessment Authorities.
The Log Sheets shall be sampled regularly, to assess the implementation
status and the achievement of job practices.

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Railway System Safety and Reliability Specialist Qualifications Scheme

Records

# Item Kept By Retention Period
Current and
R1 Record of “Application for Initial Registration / Responsible

Renewal of Qualification of RCM Facilitator, Assessment Authority last application

System Assurance Practitioner and Human
Factors Specialist”

R2 Log Sheet of Job Practices for Initial Responsible Current and

Registration / Renewal of Qualification - RCM Assessment Authority last application

Facilitator / System Assurance Practitioner /
Human Factors Specialist”

Related Documents

P/OD/AMS/029 Control of Reliability Centred Maintenance Study

Exhibits

E1 1Qualification Criteria
E2 EApplication Form for Initial Registration / Renewal of Qualification of RCM Facilitator,

2System Assurance Practitioner and Human Factors Specialist
E3 ELog Sheet of Job Practices for Initial Registration / Renewal of Qualification - RCM

3Facilitator / System Assurance Practitioner / Human Factors Specialist
E4 Continuous Professional Development Scheme for HF Specialist Qualification

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Railway System Safety and Reliability Specialist Qualifi

E1 Qualification Criteria [Page 1/2]

1. Qualification RCM SA
Facilitator
HAZOP Facilitator
University degree or
post-secondary education. University degree or
post-secondary education.

2. Experience Minimum 2 years’ work experience Minimum 2 years’ work
3. Training
in railway operation. experience in railway operation

Completed a RCM Facilitator Completed an appropriate train
course approved by AM-C&CWG. course subject to the approval
SM-SA&C, (e.g. Yellow Book
iESM Training).

4. Mentoring Not applicable. SM-SA&C, SAM and OSSM (
S&Q), and SSAM (of T&ES).

5. Initial · Satisfy of the above qualification, · Satisfy of the above
Registration experience and training qualification, experience and
requirements. training requirements.

· Conducted at least one (1), or · Facilitated one (1) HAZOP
re-visit of two (2), RCM study study under the supervision
reports. Mentor.

· Attended the annual RCM
Facilitation Skill Workshop

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ications Scheme

A Practitioner Human Factors
Risk Assessment Specialist Specialist

University degree or · University degree or applicant with lower
post-secondary education. qualification but more than 2 years’ HF
related work experiences and
Minimum 2 years’ work recommended by the Chairperson of an
n. experience in railway operation. HFWG in conjunction with Department
Head.
ning · Completed an appropriate
of training course subject to the · Knowledge of risk management process
k or approval of SM-SA&C (e.g. review and problem solving skills will be
beneficial.
Yellow Book or iESM
Training); or Minimum 3 years’ work experience in
· Attended / completed an on-job railway operations or relevant fields with at
SA engineering training in one least 1 year at senior supervisor grade.
System Assurance team. · Completed a relevant HF training course
(of SM-SA&C (of S&Q), SAM (of
S&Q), OSSM (of S&Q) and approved by HFMC.
SSAM (of T&ES).
· Satisfy of the above Not applicable.
d qualification, experience and
training requirements. · Satisfy of the above qualification,
· Carried out one (1) Risk experience and training requirements.
of a Assessment study under the
supervision of a Mentor. · Completed at least one (1) HF study in
the previous 12 months.

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Railway System Safety and Reliability Specialist Qualifi

E1 Qualification Criteria [Page 2/2]

6. Renewal of RCM SA
Registration Facilitator
HAZOP Facilitator
· 24-month interval.
· Facilitated at least one (1), or · 12-month interval.
· Facilitated at least one (1)
re-visit of two (2), RCM study
reports in the previous 24 HAZOP study in the previou
months. 12 months (e.g. Hazard
· Attended at least one (1) annual Identification of a modificati
RCM Facilitation Skill to an SCS, HAZOP for an
Workshop operational or engineering
change, or OPHL for C&R
projects).

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ications Scheme

A Practitioner Human Factors
Specialist
Risk Assessment Specialist
· 12-month interval.
· 12-month interval. · Obtain at least ten (10) engagement points
· Completed at least one (1) Risk
us Assessment study in the according to criteria stated in the
Continuous Professional Development
previous 12 months. Scheme (E4) approved by HFMC.
ion

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Railway System Safety and Reliability Specialist Qualifications Scheme

E2 Application Form for Initial Registration / Renewal of Qualification of RCM
Facilitator, System Assurance Practitioner and Human Factors Specialist

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Railway System Safety and Reliability Specialist Qualifi

E3 Log Sheet of Job Practices for Initial Registration / Renew
Practitioner / Human Factors Specialist

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ications Scheme

wal of Qualification - RCM Facilitator / System Assurance

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Railway System Safety and Reliability Specialist Qualifications Scheme

E4 Continuous Professional Development Scheme for HF Specialist Qualification

Engagement Points
Conduct a Human Factors Training session (per session) 10
Participate in Management Investigation / Management Review for HF-related
incident 10
Conduct a regular review on Work Process (e.g. WI, procedures)
Organise an Human Factors Workshop / Sharing Forum 10
Participate in Design Review (e.g. mock-ups, prototype trials, HMI walkthrough) 10
(per project)
Participate in Projects HFIR Review (per project) 10
Prepare / review an Human Factors Study Report (per report)
Prepare a Human Factors Report (per report) 10
Conduct a presentation in Human Factors workshop / forum (per presentation) 10
Participate in a Human Factors Study 7
Review a Human Factors Report (per report) 5
Submit Best Practice for updating the Good Practice Guide / HF Improvement 5
Initiative (per submission) 5
Submit an article for Operations Newsletter (per article)
Organise a Human Factors working group promotion activity (per activity) 5
Prepare an One-page report for HF Case sharing / a bulletin or newsletter of
HFWG (per case) 5
Take up the role of HFWG Secretary (per meeting) 3
Conduct a regular review on Operations HFIR (per issue)
Participate in Human Factors Workshop / Sharing Forum / HFMC / HFWG 3
Safety Walk (per event)
Review an One-page report for Human Factors Case Sharing (per case) 3
Attend HFMC / HFWG meeting (per meeting) 2

2

2
1

Note: HFMC shall update of the Continuous Professional Development Scheme from time to time.
Version: August 2017

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Railway System Safety and Reliability Specialist Qualifications Scheme

Issue Record

Issue/Rev no. Date Issue Note

1.3 February 2017 Revised the engagement point for qualification renewal of

Human Factors Specialist

1.4 December 2017 Revised to incorporate the revision of the engagement point for

qualification renewal of Human Factors Specialists and remove

the RCM Qualification Process Map

1.5 May 2019 Revised to incorporate updates relating to the RCM qualification

requirements

Issue Summary

Subsequent to a recent review, this document is revised with the key changes highlighted below:

 Incorporated the role of OA Team into the process. (Step <4> and D4).
 Revised the Qualification Criteria of RCM Facilitator. (E1 and E2)

Note: Key changes are highlighted with vertical bars.

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Railway System Safety and Reliability Specialist Qualifications Scheme

Document Control

Subject Matter Experts: Lu Wong, General Manager – Rolling Stock Fleet in the capacity of
the Chairman of Asset Management System Implementation Working
Document Owner: Group
Authorisation for Use:
(for RCM Facilitator)

Alex Lau, Acting General Manager – Safety & Quality in the
capacity of the Chairman of Risk Control and Analysis Committee

(for SA Practitioner)

Plato Chan, Human Factors and Risk Manager

(for HF Specialist)

Tony Lee, Chief of Operations Engineering

Asset Management & Performance Steering Committee

(for RCM Facilitator)

Risk Control and Analysis Committee

(for SA Practitioner)

Human Factors Management Committee

(for HF Specialist)

(Authorisation process skipped for this revision as the changes are limited to the
RCM Facilitator qualification and they have been endorsed by AM-SIWG.)

Approved by:

________________________________________
Tony Lee

Chief of Operations Engineering

Published by S&Q Department
 2019 MTR Corporation Limited
All rights reserved. Reproduction of this work or any part of it by whatever means
is not permitted without the prior written consent of MTR Corporation Limited.

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