ScentConnect Value Prop10

SCENTCONNECT™
A CONNECTED SOLUTION
SCENTAIR 2017

First impressions are everlasting. You often have only a single chance to get things right but when
you do, the result is the start of an outstanding customer experience.

Creating this outstanding experience involves all of the senses – from what customers smell, see,
hear and touch when they arrive all the way through to the exceptional service that you provide.

Scent is the key link to emotional connections and with ScentAir we are closing the sensory loop. We
are bringing back visibility and touch - to control your own scent marketing program through our
state-of-the-art, interactive ScentConnect™ platform.

SCENTAIR - YOUR CONNECTED SOLUTION

Designed for clients seeking to provide the optimal scenting experience to their
customers, the ScentAir ScentConnect™ platform reinvents scent delivery to provide
complete brand control. ScentConnect is an enterprise-class, cloud-based platform
that offers best-in-class remote monitoring, remote control and auditing capabilities.

The Connected Advantage

The ScentConnect™ Difference

The ScentAir™ Difference

T H E C O N N E C T E D A D VA N TA G E

Remote Control Creates Flexible User Experience
Connected applications put system control in your hands
to improve the scenting experience.

Data Analytics Ensures Your Brand Promise
A dashboard makes managing your location convenient
and real-time.

Remote Monitoring Improves Service
A cloud-based platform offers device monitoring, allowing
for service and customer reporting metrics.

THE SCENTCONNECT DIFFERENCE

Beyond Connected, Fully Integrated
ScentConnect creates a personalized experience based on your needs by providing instant
answers to your questions…less typing, less waiting, better scenting.

Scenting Experience, Reinvented
The ScentConnect wireless connection provides anywhere, anytime access to an elegantly simple
interface. It takes the guessing out of your scenting experience, while enhancing your scenting control.

Scent Brand Control, Optimized
As the only platform with the ability to integrate into your Building
Management System and with single-point remote access to all of your
connected locations, you can always ensure ScentAir is meeting your
scenting brand standards.

24/7 World-Class Service
The ScentAir platform is your direct bridge to the largest and most experienced scent marketing company in
the world.

THE SCENTCONNECT DIFFERENCE

BEYOND CONNECTED, FULLY INTEGRATED SCENTING EXPERIENCE, REINVENTED
ScentConnect™ is at the core of ScentAir ScentConnect™ reinvents the way you scent.

As our customer, you are the most valued asset of Target area control allows you to adjust the “scent
ScentAir. volume” in your space without needing to know which
device to change and by how much.
ScentConnect is integrated to the ScentAir Enterprise
Resource Planning (ERP) and Customer Relationship Impression mode takes the thought out of how to scent
Management (CRM) infrastructure. your space, allowing you to focus on other things while we
provide consistent scent optimized for your needs.
Integrating ScentConnect into the DNA of ScentAir
connects us to you, resulting in a more personalized Calendar-based events give you the most advanced
customer experience by allowing our team to provide you program scheduling with smart overrides, anti-events and
instant answers to your questions. the ability to create a symphony of scent throughout the
day or week.

SCENT BRAND CONTROL OPTIMIZED
ScentConnect™ puts scent branding in your control.

ScentConnect offers program audit trail with real-time
access to 12 months of scenting history, records of any
changes that are made to the system and the ability to set
up automatic reports.

The ScentConnect application is directly accessible from
your Building Management System. With the click of a
button you can monitor device health, control your scent
branding and analyze your scent program all from your
standard dashboard.

A secure stand-alone system uses our integrated platform,
not your Wi-Fi, to provide uninterrupted access to your
scent without compromising your internal network.

THE SCENTCONNECT DIFFERENCE

24/7 WORLD-CLASS SERVICE
ScentConnect™ is backed by ScentAir service.

Pre-Service: additional advanced notice of service visits
provides more visibility to management.

Ongoing: 24-hour monitoring of your scenting service
means a dedicated ScentAir customer care representative
will always be available to return your call.

Post-Service: service reporting provided, including the
sign-off process as well as multiple methods of
communication if an issue arises.

THE SCENTAIR PROMISE TO YOU

As the largest and most experienced scent marketing firm in the world, we are
pleased to offer the ScentConnect platform to our customers.

You will now have complete scenting control backed by the ScentAir standard of
service and the benefit of connected concierge service.

We will provide everything you need to properly fragrance your casino with no
equipment purchase costs.

All of our delivery systems carry a full warranty for the duration of any scent
services agreement and are backed by a world-class service team.
• Over 700 representatives through Global Network & Service Platform
• Professional installation by our team of Field Service Technicians
• Dedicated customer care team on call



T H E S C E N TA I R D I F F E R E N C E | T H E G L O B A L N E T W O R K

Our Global Operations Network featuring distribution and servicing centers
located regionally to meet all your servicing needs

ScentAir World Headquarters 704.504.2320
Charlotte, NC USA
702.982.0152
ScentAir Office Locations 52 55 2124 4772
Las Vegas, NV USA 05 62 57 63 20
Mexico City, Mexico 01628 601650
Toulouse, France 31 10 223 6264
Berkshire, UK 852 3563 5566
Rotterdam, The Netherlands 86 21 3363 3570
Hong Kong, China 61 (3) 9690 3255
Shanghai, China 21 826 22 22
Melbourne, Australia 34 914 321 762
Coinsins, Switzerland
Madrid, Spain

www.scentair.com