EXERCISE 1_MANAGEMENT INSIGHTS

Exam
Name___________________________________

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1) In today's workplace, ________. 1)
A) women tend to be more effective supervisors than men
B) most organizations have eliminated the title of manager
C) many employees perform work that in the past was considered managerial activities
D) women are more likely than men to be promoted into management

2) Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her 2)
training materials explained that a manager's job focuses on ________.
A) helping others accomplish their work goals
B) supervising groups rather than individual employees
C) performing clerical duties
D) personal achievement

3) Time should be considered a(n) ________ resource. 3)

A) renewable B) limited C) abundant D) diminishing

4) Technology makes it easier to stay connected but ________. 4)
A) there is always the risk of security breaches and the theft of information necessary for good
time management practices
B) technology fails, batteries lose power, and their effectiveness wanes
C) it also presents constant distractions, making it difficult to stay on task
D) it raises expectations on the part of those to whom we are connected

5) Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees 5)

to run those machines. Andrew is engaged in ________.

A) leading B) controlling C) planning D) organizing

6) Today, the basic management functions include ________. 6)
A) planning, organizing, directing, and controlling
B) planning, organizing, coordinating, and controlling
C) planning, organizing, leading, and controlling
D) planning, organizing, commanding, and coordinating

7) Motivating subordinates is primarily associated with the management function of ________. 7)

A) leading B) planning C) organizing D) directing

8) The process of monitoring, comparing, and correcting is called ________. 8)

A) leading B) controlling C) planning D) evaluating

9) Conceptual skills involve ________. 9)
A) communicating with customers
B) managing employees who use tools to produce the organization's products
C) thinking about abstract and complex situations
D) inspiring enthusiasm and trust among employees

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10) Effectively dealing with organizational politics helps you ________. 10)

A) find ways to work less B) get promoted despite qualifications

C) get better performance evaluations D) develop powerful allies

11) Which one of the following represents one reward of being a manager? 11)
A) Performing duties that are more clerical than managerial.
B) Operating with limited resources.
C) Motivating workers in chaotic situations.
D) Receiving recognition in the organization.

12) Which of these examples that a manager might encounter deals with ethical issues? 12)
A) An employee is terminated for poor performance.
B) A major drug company increases prices by 300% to increase profits.
C) A bank increases consumer interest rates when market interest rates go up.
D) Product sales increase by 50% due to strong consumer demand.

13) Because Sterling is a shift manager, ________. 13)
A) his technical skills are of the utmost priority
B) his conceptual skills are of the utmost priority
C) he need not have any empirical skills
D) his interpersonal skills are not important

14) Whereas ________ is concerned with the means of getting things done, ________ is concerned with 14)

the ends, or attainment of organizational goals.

A) efficiency; experience B) efficiency; effectiveness

C) effectiveness; efficiency D) effort; efficiency

15) More than a hundred years ago, Henri Fayol proposed that managers performed five functions. 15)
They were ________.
A) planning, organizing, commanding, coordinating, and controlling
B) planning, organizing, directing, coordinating, and controlling
C) organizing, directing, coordinating, evaluating, and controlling
D) planning, organizing, directing, evaluating, and controlling

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Answer Key
Testname: EXERCISE 1_BANK RAKYAT

1) C
2) A
3) B
4) C
5) C
6) C
7) A
8) B
9) C
10) D
11) D
12) B
13) A
14) B
15) A

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