M C B A M A L A Y A N C O M M E R C I A L B A N K S A S S O C I A T I O N KMS3014 INDUSTRIAL RELATIONS PREPARED FOR GROUP 4 PREPARED BY
GROUP MEMBERS GROUP 4 | MCBA iINDUSTRIAL RELATION 1. Ley anak Jambai (75417) 2. Syahibullah bin Hasbullah (76925) 3. Chenaniah Cassius Clay (74405) 4. Nur Qari’imaa Ain binti Rashdi (76268) 5. Rivaldoe Rirang anak Jamel (76640) 6. Maswaja anak George (75583) 7. Dayang Nurmunirah Binti Awang Assan (74575) 8. Nur Lailatul Hanny Binti Arfan (76247) 9. Malvin Mual Anak Ganing (77574) 10. Nurain Raniya Binti Abdullah (77437) Interview session with MCBA Acting Executive Director, Mr. Looi Heong Meng which was done on December 1, 2022
On January 17, 1963, Malayan Commercial Banks' Association (MCBA), a trade union of banking employers, was registered under the Trade Union Act of 1959. The Rules of MCBA were changed in 1994 to include wholly owned finance companies of commercial banks that were registered or incorporated either in the Federation of Malaya or elsewhere but had offices and/or branches there and carried on the business of banking or financing there as their primary or only purpose. The Association was then "composed of commercial banks and finance businesses which are either registered or incorporated in Malaysia and operating on the business of banking or financing as its major or only purpose in Peninsular Malaysia," according to a subsequent amendment made in 1998. As a result of bank mergers and finance company mergers with banks since 2001, there are currently 21 banks on our register, including 7 local anchor banks, 11 international banks, and 3 Islamic banks. INTRODUCTION AND UNION BACKGROUND HISTORY iINDUSTRIAL RELATION
Ensuring that all banks eligible to join the MCBA are represented. Maintaining and fostering positive relationships between members and employees, or between banks acting as employers and their staff. Providing guidance and assistance with the rules governing interactions between banks that are MCBA members, between banks and their employees, and between workers. Ensuring mutual assistance and collaboration amongst member banks to deal with: Encouraging appropriate pay scales to be paid. Fixing customs to encourage uniformity in practice generally and providing guidance on the types of contracts that member banks should use with their personnel. Representing member banks (one or more) during negotiations and to resolve trade conflicts Included in this are discussions with labour unions, arbitration at the Industrial Relations Department, and MCBA member bank representation before the Industrial Court. Lending money to member banks for court cases, arbitrations, or other legal actions resulting from commercial disputes. In general, to advance and safeguard the shared interests of members and employees, as well as to carry out all other permissible actions that are incidental and helpful in achieving the aforementioned goals. UNION OBJECTIVE iINDUSTRIAL RELATION a. demands made by trade unions or workers. b. industrial action taken by trade unions or employees. trade disputes c. all issues or questions impacting the shared interest of member banks.
President Malayan Banking Berhad: YBhg. Datuk Nora Abd. Manaf Alternate: Dato’ Brian Jit Singh Secretary RHB Bank Berhad: En. Jamaluddin Bakri Alternate: Mr. Chandran Selvarajah Treasurer CIMB Bank Berhad: Mr. Gurdip Singh Sidhu Alternate: Mr. Tay Shik Heng Committee Member Alternate: En. Abdulalim Zakaria Hong Leong Bank Berhad: Ms. Fiona Fong Ai-Ling Alternate: Mr. Kavin Lim Standard Chartered Bank Berhad: En. Muhammad Rawi Abdullah Alternate: Ms. Deepa Ramachandran Affin Bank Berhad: En. Mohd Syukri Ahmad Sudari Exco Member
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MCBA represents member banks in collective bargaining with 2 national unions, which are Association of Bank Officers Malaysia (ABOM) and National Union of Bank Employees (NUBE) on terms and conditions of collective agreements. MCBA wants to focus on maintaining and promoting good relations between member banks and employees; securing mutual support and co-operations amongst member banks to deal with trade union related matters and representing member banks in collective bargaining and to deal with trade disputes at all levels. Who is represented by the Malayan Commercial Banking Association (MCBA) (MCBA and ABOM jointly celebrated the achievement by holding a CA signing ceremony on 10.8.2018 at Hilton Kuala Lumpur) How to become a member under MCBA? Registered as a commercial bank. Must have Licensed Commercial Bank approved by the National Bank (Bank Negara) Bank members that can register under MCBA only from commercial banks located in Peninsular Malaysia To become a member under the MCBA, there are several important aspects that are taken into account by banks that wish to register as members. Among those are; QUESTION 4 QUESTION 5 iINDUSTRIAL RELATION
How many members of commercial banks that have registered under MCBA? There are about 20 members of bank commercial registered under MCBA. Bank members are as below; 1.RHB Bank Berhad 2.Public Bank Berhad 3.Bank Islam Malaysia Berhad 4.Alliance Bank Malaysia Berhad 5.Malaysia Banking Berhad 6.Affin Bank Berhad 7.CIMB Bank Berhad 8.Bank Mualamat Malaysia Berhad 9.Bank of America Malaysia Berhad 10.Bangkok Bank Berhad 11.Citibank Berhad 12.HongLeong Bank Berhad 13.MUFG Bank (Malaysia) Berhad 14.Deutsche Bank Malaysia Berhad 15.OCBC Bank (Malaysia) Berhad 16.United Overseas Bank (Malaysia) Berhad 17.MBSB Bank Berhad 18.Standard Chartered Bank Malaysia Berhad 19.J.P Morgan Chase Bank Berhad 20.HSBC Bank Malaysia Berhad QUESTION 6 iINDUSTRIAL RELATION
MCBA members need to pay for their membership . The money collected is for the members themselve to pay for the substitution for the daily basis expenses of the members. QUESTION 7 - 9 MCBA MEMBERSHIP AND THE MONEY COLLECTED USED FOR 1. Advisory Provides members with advice, guidance and suggested solutions in all aspects of industrial relations matter. In case there are new labour law that have been develop have implication, MCBA will be giving guidance. 2. Collective Bargaining. Represents member banks in collective bargaining with 2 national unions, ABOM and NUBE on terms and condition of collective agreement. similarly acts as coordinating agency and provides relevant information to facilitate in-house negotiations involving members banks with their respective in-house unions. 3. Representation Represent its members in respect of negotiation and resolution of industrial disputes with unions, at conciliation meeting at the Ministry of HR, before the Labor Court and Industrial Court. 4. Learning & Development Provide various training courses throughout the year to improve and upskill members in the hr management and industrtial relations. It aims to provide an effective platform for HR communitites in the banking industry to promote networking and exchange people-management. SERVICES PROVIDED TO THE MEMBERS OF MCBA
MCBA will had a general meeting with 6 of highest position in bank association. They will make an election in 2 years after holding a meeting with other banks. The selection of members is based on someone they feel has high potential and caliber in holding a position in MCBA. yes, according to the vacancy and agreed by other bank members. By becoming a member of the MCBA, people accept the values and standards of the MCBA and agree to uphold the MCBA rules and codes of practice. Each employee must comply with the collective agreement that has been set in the organization. If there are employees who do not follow the rules. This is considered they have violated the collective agreement. Question 10 How does the MCBA association select members of the work committee in the organization? Question 11 Does the MCBA association hire workers? Question 12 Is there any rules for MCBA members? iINDUSTRIAL RELATION
13.If yes, what are some of the important rules? Compliance with regulatory requirements: Members are required to comply with all relevant laws, regulations, and guidelines set by the relevant regulatory authorities. Ethical conduct: Members are expected to conduct themselves in an ethical and professional manner, and to refrain from engaging in any activities that may bring the association into disrepute. Transparency and disclosure: Members are required to disclose all material information relevant to their business operations, and to maintain accurate and up-to-date records. Risk management: Members are expected to have in place effective risk management systems to ensure the safety and soundness of their operations. Customer protection: Members are required to protect the interests of their customers, and to provide them with fair and transparent services. Fair competition: Members are expected to compete fairly and not engage in anti-competitive practices. Confidentiality: Members are required to maintain the confidentiality of any information they receive from other members, and to use it only for legitimate business purposes. Membership fees: Members are required to pay annual fees to the association to support its operations and activities. Meetings and voting: Members are required to attend and participate in regular meetings of the association, and to vote on any matters put to a vote. 1. 2. 3. 4. 5. 6. 7. 8. 9. iINDUSTRIAL RELATION
15. Does MBCA conduct collective bargaining? 14. Is the association recognized by the company where your members work? They have already accorded recognition. Because all the workers that work in the banking industry, they are actually represented by The National Union of Bank Employees (NUBE). If they are office officers, they will be represented by the Association of Bank of Officers Union. Clerical employees in peninsula (Represented by The National Union of Bank Employees (NUBE). Sabah represented by the South Sabah banking employee unit as the clerical. Sarawak the clerical are represented by the Sarawak banking employee. Officers in peninsula. That is the association called Association of Bank Officer Union (Represent the officers in the banking industry) 1. 2. 3. 4. Yes. 4 Unit: iINDUSTRIAL RELATION
16. If yes, how? 18. Did MCBA signed any collective agreement? All the bank unionized can bargain for once in 3 years followed by the terms and conditions. If there is already an active collective bargaining agreement between the same parties, an invitation to begin negotiations must be extended 90 days prior to the agreement's expiration. With that, the employee can demand the salary adjusment and others. During the collective bargaining process, each members are all required to give their opinions and views as well. MCBA has achieved the Association of Bank Officers Peninsular Malaysia (ABOM) agreement 3 months ago and also the National Union Bank Employees (NUBE). Whereas, for Sabah and Sarawak, they are currently in the process of negotiating. Moreover, for the National Banking Employee Union in Peninsular, they are currently at the final stage process of negotiations.
19. If Yes, What are some important things agreed upon? 21. If any of the members have any disputes with the company, how do the Union/ association/federation settle the disputes? Yes the MCBA collective signed the agreement because this collective agreement will benefit 2,000 bank employees. Besides, the important of thing agreed upon is it’s give many benefit for the worker and also can benefit in their salary adjustment. Next, it’s also give the employee benefits in other way such as medical benefit, loan benefit, work working conditions benefit such as during the covid19 pandemic. iINDUSTRIAL RELATION
19. If Yes, What are some important things agreed upon? The process is using a level for example level one is the bank must confront the employee to talk about the issue. Next, the employee also to meet the management of the bank for example they were going to meet the manager in the kuching. Then, they will meet the HR then the HR transfer about this to their branch manager for example in kuching so branch manager will meet up with the union representative in the kuching and gather all the manager to talk about the issue. if this issue is not solve this is will be transfer to second level which is this issue will transfer to area manager that higher than branch manager and then this area manager will meet up with union leader to settle the issue. if this not solved, they will go to third level, which is the area manager meeting with the Maybank IR representative, then the Maybank IR representative meeting with union leaders to solve the issue. If in the third level not solve the leader of Maybank or union can refer the dispute to semicommittee then semi-committee will comprises all the exco Sarawak Banking employee union association then this semi-committee will get help from the other six members from the association and six members from the union to resolved it. If this not resolved until third level then this issue will refer to the court. 21. If any of the members have any disputes with the company, how do the Union/ association/federation settle the disputes? 19. If Yes, What are some important things agreed upon?
Yes, mostly National Union Banking Employee (NUBE) do the picketing many times. 22. Do the Union/Association/ Federation ever organized any pickets or strike? 23. If yes, when and why? When they do the picketing is when the employer can't resolve the workrelated issues, the union will do the picketing. Picketing has been done by the union to put a pressure to the employer to solve the work-related issues. As long as the case is still not resolve, unless the decision of the ministry has made the references on the industrial court, then the picketing has to stop. So that the employee cannot picket at the same issue anymore.
The Malaysian Commercial Banks Association (MCBA) is an organization represents the interests of commercial banks operating in Malaysia. The mains function of this organization is to act as a liasion between its member banks and various government agencies, including Bank Negara Malaysia and to promote the interests of the banking industry in Malaysia. MCBA include the provision of training and development programs for bank employees, the dissemination of information and statistics on the banking industry and the organization of networking events for member banks. Malaysian Commercial Bank Association - MCBA Summary iINDUSTRIAL RELATION