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Find, Friend & Follow Us Issue 1 | 2018

ays and anniversaries health and safety career opportunities

Congrats to a new Preparing young The rebuilding
Carnegie class professionals begins

HEALTH BENEFITS TO HELP YOU STAY RESOLUTE

It’s January, which means if you set a New Year’s resolution it’s time to figure out how you are going to stick to it.
If you set a personal fitness goal, you should consider the value of health coaching, preventative benefits, and the
healthcare reimbursements offered through our healthcare plans to keep you on track. And remember, our Human Resources team is
here to help.

Health Coaching
For those who qualify, health coaching is an excellent tool for the new you. Your participation in biometric screening, as well as the
online health assessment, will determine your eligibility for health coaching. Health coaches are wellness partners who encourage
progress toward health and wellness goals. Notification of the health coaching opportunity will come from Cigna via mail or phone
call. Keep in mind that if you are identified as eligible for the program, participation in health coaching is an important step in earning
the healthcare incentive (lower premium in the PPO or added HSA contribution in the CDP).

Preventative Benefits
Another useful option to aid your fitness efforts in the new year includes the preventative care benefits. These services are provided
when you don’t have any symptoms and haven’t been diagnosed with the health issue connected with the preventative service. For
example, a flu vaccination is given to ward off the flu before you get it.
Other services, like mammograms, can help detect an illness when
there aren’t any symptoms.

These benefits are offered at no cost, so there’s tangible financial
value attached to preventative care service coverage. And the peace of
mind that comes with provider-supported wellness screenings is
invaluable.

An easy-to-use preventative care services guide can be found on
mytoolbox. You may also visit your personalized mycigna page
for additional information.

Health and Fitness Reimbursement
This benefit reimburses you for membership fees at an
approved health club and other physical fitness programs.

The health club reimbursement pays each enrolled member
(18 and over) 50% of their membership cost, up to a
maximum amount of $300 per calendar year. To apply for
reimbursement, you must submit a health club
reimbursement form and include proof of payment from the
health club. The health club name needs to be included on
the proof of the payment receipt.

Reimbursement forms can be found on mytoolbox under
the Health and Wellness link. Claims are processed monthly
through our payroll system as a cashable check. Social
Security and Medicare taxes are withheld and deducted
from the regular paycheck. Health club reimbursements
for 2017 must be submitted no later than
February 1, 2018.

© 2018 Do it Best Corp. All rights reserved.

r second paycheck celebrate blood donors focus on health

INSURANCE TIPS YOUR SECOND PAYCHECK
GET REAL-TIME COST ESTIMATES
FROM INSURANCE COORDINATOR FOR PRESCRIPTION DRUGS
APRIL PFEIFFER

above & beyOFoOnPdLELNOEWN-RUOPpLroLudMparEenNts T Saving money on your prescription medications is easier thanks to the mycigna
whats hapwpeebnsinitge and mobile afapmpi.lyCnigewnas ’asccdersusg cost tool allows you to quickly and

conveniently compare drug prices at your local pharmacies. You can also use
this tool to budget more effectively for prescription drug costs by obtaining

If you selected a different health insurance accurate price estimates.

ays and plan for 2018, you will receive a new medical Cigna's drug cost tool provides: within 24 hours
insurance card from Cigna. It’s important to • Cost estimates
destroy your old card(s) and present the new • Coverage information
one(s) as you work with health care providers • Price comparisons at different pharmacies
this year. If you don’t receive your updated • Lower cost generic equivalent drugs, when available
insurance cards soon, please contact me at
anneixvte.rs5a4ri4e9s . Those whheoalathreancdonsatifnetuying with thecareer opport•unC itoiesst estimates via secure email with responses provided
same medical insurance plan as last year will not
To access your personalized mycigna page, visit the Health and Wellness

receive a new card. section on mytoolbox. The mycigna app is available for mobile devices in the

App Store or Google Play.

A TRADITION OF CARNEGIE EXCELLENCE During the 11th season of the Dale Carnegie
Training hosted by Do it Best Corp., 11 of the
30 students who graduated represented our
company. The skills, fellowship, and successes these Carnegie grads gained will help them serve our member-owners and
our team better. In total, Do it Best Corp. has supported 126 staff in Fort Wayne and 88 in the RSCs with tuition reimbursement to
cover the program’s cost, resulting in over 200 graduates companywide.

During the program, each student stepped out of his or her comfort zone and built confidence in areas such as stress management,
attitude, enthusiasm, and people skills. For graduates like Merchandise Coordinator Sarah Clark, the class gave her the tools to
communicate more effectively and confidently in front of groups. “This fresh confidence has helped me form new relationships and
grow existing ones with my co-workers,” Sarah explained. Others have also found the comradery between students from different
business environments valuable for establishing new perspectives and appreciation for one another.

If you are interested in participating in the Dale Carnegie Training course, contact Human Resources to learn how tuition
reimbursement can be used to cover the program’s cost.

The community class graduated on November 30 and included these Do it Best students: Amanda Bentley, Jerad Burley, Zach Butcher, Sarah Clark, Ryan
Cooley, Lisa Dudeck, Jamie Hiss, Sherri Knisely, Lyndsey Lockridge (not pictured), Bao Ngo, and Ryan Robie.

2 Issue 1, 2018

PREPARING STUDENTS
FOR THE FUTURE

Do it Best Corp. hosted 14 students and two faculty

members from Indiana University-Purdue University

Fort Wayne for the school’s Immersion Excursion day.

This was a unique opportunity for students to learn

r second paaybchoeuctkan industry by cveisleitbinragtea community workpblalocoe.d donors focus on health
In a small group setting, participants got to engage

with professionals and explore their interests by

experiencing a typical workday. "We were able to

share why Do it Best Corp. is a great place to work

with students who are ready to launch their careers," The Emerging Leaders team answered questions from students.
said HR Administrator Kelly Stezowski.

This is the first time Do it Best Corp. participated in Immersion Excursion. During their time, students toured the building and were

given a company overview presentation. They also had the opportunity to ask members of our Emerging Leaders team questions

about their careers. proud parents whats happening family news access
above & beyond
“I enjoyed speaking to the IPFW students, as it wasn’t very long ago I was in their exact same shoes,” said Search Engine Specialist

Skiler Lehman. “The more students converse with working professionals, the more prepared they will be to enter the workforce.

Many of the students had great questions about getting noticed and sticking out in a crowd of applicants.”

ays and anniversaries health and safety career opportunities

A BRIGHTER DAY INDEED

The services provided each year by United Way are Team members at the Mesquite RSC enjoyed pizza for winning the
invaluable to the betterment of our communities, which is Spirit of Giving award.
why Do it Best Corp. was fully engaged in this year’s campaign, Paint a
Brighter Day. Our team collectively raised $233,000 with the pledges and Fort
donations going toward the enhancements of communities all across the Wayne
United States. had a
poinsettia
Fundraising efforts included games, events, and raffles, but none of it sale to
would have been possible without the giving spirit of each Do it Best staff raise funds
member. As serious as fundraising can be, team members from our eight for the
RSCs and Burnsville embraced the campaign as an opportunity to have campaign.
fun while giving back. This year, the Mesquite RSC earned the coveted
Spirit of Giving award for raising $28,940.

Do it Best Corp. matches team member donations up to $50,000 so we
can continue to live our philosophy of serving others as we would like to
be served. We extend our appreciation to the United Way representatives
for their hospitality toward our team, and to everyone who took part in
the planning and execution of another great campaign. Thank you to
everyone who made a pledge to brighten the day in their community.

Issue 1, 2018 3

INDUSTRY INDEPENDENTS COLLABORATE

The North American Retail Hardware Association (NRHA) held its third annual State of Independents Conference in Chicago.
This event brought together store owners, manufacturers, and distributors to review industry data and plan for growth
opportunities in the coming years.

The conference kicked off with a women's roundtable and included Retail Performance Manager Alison Farrington, and Do it Best
member-owner Sarah Kunstman from Triple B Home Center. “The roundtable was definitely worth attending. I learned a lot and had
great networking opportunities. I’m taking back some great ideas to implement into our stores,” said Sarah about her experience.

r second paDyachyetcwk o of the conferceenlecberawteas jam-packed with pbrloeosedndtoantoiorns s and panel discfoucsusisoonns.heTahlethNRHA shared proprietary research about
the performance and direction of the home improvement market, and retailer panels covered topics such as economic challenges and
how they are responding to technology’s impact on the market. This event also provided a great venue for members of the Do it Best
family to connect and share best practices.

above & beyond proud parents whats happening family news access

ays and anniversaries health and safety career opportunities

Our Alliance partners from Canada’s Home Hardware, representatives from company Diana Newton (left), owner of Bay Hardware, and Scott
Jerousek (right) from Farm & Home Hardware, contributed to
headquarters, Independent We Stand, and Member Insurance enjoyed catching up and a panel discussion. Both are 2017 NRHA Young Guns.

networking with each other.

TECH SAVVY IN SEATTLE

With an invitation from representatives at the Microsoft campus in Seattle, Matt
Davis, Jon West and the IT team submitted a proposal earlier this fall to be a part
of the week-long Microsoft Machine Learning & Data Science Hackathon. With their proposal
approved, Matt and Jon soared to Seattle where they had the chance to explore unreleased
technology, software, and techniques that will benefit our member-owners and staff.

Upon arrival, they were greeted with a red carpet experience
from the Microsoft team complete with good food and
even greater conversations. Matt and Jon quickly immersed
themselves in the world of new software as they collaborated
with tech engineers. They had the opportunity to create,
improve, and test programs hoping to enhance business
performance for Do it Best members. “These machine learning
tools will help our members make better business decisions,”
Matt explained.

Of the six groups present at the program, Do it Best Corp. It wasn’t all work and no play at the Hackathon. Jon and Matt enjoyed tasty
was the only group from the Midwest while the rest were pizza baked on the spot by this fancy pizza oven on Microsoft’s campus.
from surrounding areas. This was a testament that our team
can thrive and excel in the dynamic environment of tech and
software development.

4 Issue 1, 2018

ABOVE AND BEYOND: CELEBRATE
MESQUITE MAKES THE HOLIDAYS MERRY
Medina RSC team member
The Mesquite RSC team L to R: Lisa Coppinger, Stacey Warren, Lucio Flores, Kathy Stephan Walter and his
was busy giving back Roberts, Pam Tait, and Connie Rozar. Ken O’Meara also wife Melanie welcomed their
this holiday season. helped and took the group photo. son Bennett to the world on
Their employee board December 16.
decorated a Christmas The employee board also held a series of
tree for the local festival raffles to raise money for the Mesquite Shop The Merchandising team held a baby shower
of trees. After a week with a Cop program. The money collected for Kendra Radu and her husband Brandon in
on display, the tree was went to the local police department so anticipation of their first child.
auctioned off to raise cops can shop with children in need in the
money for the Mesquite community. This year, they raised $1,129
Arts Council which gives which will ensure a better Christmas for
scholarships to students 150 kids. Well done, team Mesquite!
at the local high school.
This year’s entry by the Thankful Officer Tracy Fails accepted the donation
RSC sold for $425. from Office Coordinator Ina Bisbee.

HOPE IN THE HOSPITAL Scott Heath’s 60th birthday was November 19, and
the Information Technology team celebrated with
Two van loads of gifts were delivered to Parkview Hospital and decorations and well-wishes.
Behavioral Health and given to patients who were hospitalized
through the holidays. During the months of November and December, staff Everyone in
brought in gifts from the wish list including weighted blankets, baby dolls, crib Merchandising
mobiles, trucks, craft sets and much more. Employee board team members hand wished Lyndsey
delivered gifts to patients who excitedly tore right into them. "The appreciation Steffen a very
of the Parkview staff was amazing. Seeing the look on the young patients' faces happy birthday
when they received their unexpected gift was priceless," said Business Data with cake and
Analyst Chris Kreilach. decorations as
she celebrated
her 40th
birthday on
December 10.

CAREER OPPORTUNITIES As Do it Best Corp. continues to grow, there may be career opportunities
for you to pursue within the company. Visit mytoolbox.doitbestcorp.com
AT DO IT BEST CORP. for a complete list of all openings and contact the Human Resources team
if you’re qualified for and interested in a new role.

Issue 1, 2018 5

Welcome RECOVERING IN
to the THE CARIBBEAN

Family Even though hurricane season is now behind
us and coverage of this past year’s storms has
Fort Wayne subsided, there is still plenty of work to be
Kevin Caldwell done in the areas hit hardest by the winds and
Carol Edmondson rain. The Lexington RSC sent supplies and kind
Josh Herriman words to our member-owned store in Grand
Tammie Martinjako Turk aiding in the immediate relief efforts.
Ryan McKillip Now, Retail Performance Manager Alison
Medina Farrington is helping lead the second phase of
MJ Jurenec the process – rebuilding.
Ryan Morrison
Donovan Winebrenner Alison headed off to the island of Grand
Woodburn Turk to visit member-owners Ken and Abby
Codi Edwards Adams of Building Materials Do it Center.
Stefanie Swarthout The Adamses own two stores, one in
Field Staff Providenciales, and their original location
Todd Harris in Grand Turk. Thankfully, both locations
Zack Price sustained only minimal hurricane damage.
However, they had roof damage at both stores,
BLOOD and lost 500 square feet of their Grand Turk
DONORS store. Alison went as a company representative to assess the damage and develop a plan and budget to
help in the rebuilding.
We thank these Fort Wayne
team members for giving the “Many team members who work at Building Materials stayed on the island and rode out the storm, so
gift of life: they are still rebuilding in their personal lives as we work to rebuild the store. Above all, they are thankful
that no one was hurt during the storms,” says Alison.
Travis Bowersock
Jake Bredemeyer Both Building Materials stores closed down only for a few days after the storms, and have managed to
Michelle Carrillo remain open ever since. However, Alison notes there are still obstacles to overcome. “The internet is very
Bryan Chamberlain spotty which makes running credit cards and communicating between locations difficult.” The rebuilding
Brian Christophel process is set to be complete this spring, and Alison plans to take a second trip to the island to help with
Laura Frederick inventory re-ordering.

John Gross POWERED UP During the construction for their expanded outside storage
Betsy Harris area, power to the Lexington RSC was inadvertently cut.
Krystina Johnson However, there were still lots of orders to be filled and
Chris Kreilach shipped. After assessing the situation, most of the team was sent home and asked to
Sarah Krey return later in the day. A few members of the small parcel processing team stayed and
Mary McKay packed cartons in areas where outside light came into the building. The power company was able to get
Chris Mettler the power restored within three hours and shortly thereafter the team returned to work. All orders were
Gary Miller completed and trucks were loaded to provide our members with the service they have come to expect
Jenna Myers from Do it Best Corp. The following Monday was deemed Easy as Pie Day with no interruptions in the
Steve Myers day’s work. They
Kathy Phillips celebrated this
Rita Roberts special day with
various flavors of
pie and whipped
topping for the
whole team.

EASY ACCESS TO Misplaced your most recent copy of Family News? You can easily access an electronic
FAMILY NEWS version any time by signing on to my toolbox from work or home. We archive an entire
year’s worth of issues in the Family News section. Visit mytoolbox.doitbestcorp.com
and log in with your assigned ntserv\username and password.

6 Issue 1, 2018

PROUD PARENTS EXPLORING WITH FIRE
FLYING HIGH
Montgomery RSC Department Manager Rich Sager’s son Lex
Front Desk Receptionist Lynn Kingdon’s son
Dillon (right) passed his fall promotional exam is part of an Explorers branch of the Boy Scouts of America. In
in the Navy, ranking seventh in the class. He
is now a Petty Officer 2nd class on the USS the Fire Exploring program, Lex had the opportunity to experience what it
Makin
Island takes to be a firefighter. The Walden Fire Department held their annual live
(LHD-8)
stationed in burn drill where responders
San Diego,
California. practiced firefighting under live
His rate
is an Air fire conditions. Lex and the other
Traffic
Controller. Explorers got to work outside

the building laying hose, putting

up ladders, ventilating windows,

and acting as helpers to the truck

operators. This was a touching

event for Rich as his family has

a long tradition of serving Lex was excited to get a picture with his uncle
their community with the fire Larry, chief of the department (left), and his dad
department. Rich, president of the department (right).

WHAT'S HAPPENING FORT WAYNE
DIXON
Staff perused and purchased
For their annual Christmas party, staff took items from the onsite book fair
part in an interactive dinner theatre experience, organized by the employee board.
which proved quite popular. Nearly every team
member
attended
this
employee
board
sponsored
event.

The children’s Christmas party took Becky Thomas (left) and
place at Plum Hollow where Santa Kathy Phillips (right)
and Mrs. Claus made a special tested out some of the fun
appearance, and kids participated in You’re never too old for Santa. gifts at the sale.
a variety of activities including rock
climbing, bowling, laser tag, and miniature golf. 7

Issue 1, 2018

FORT The consumer marketing department teamed up with a
WAYNE local family business called Wood and Limn to stain and
paint their own home décor projects this Christmas.
Families gathered to enjoy
breakfast with Santa, where Linda Geise won
the kids could reveal their the Beauty and
wish lists, play games, and the Beast themed
enjoy crafts. tree exhibited
at the Festival
As she does each year, Mrs. Claus (retiree Gerry Young) read ‘Twas the Night Before of Trees. The
Christmas. tree raffle raised
$283 to buy
gifts for children
hospitalized over
the holidays.

The annual Christmas luncheon brought staff and retirees together for a great meal
accompanied by a virtual crackling fireplace and carols playing in the background.

Volunteer tutors celebrated the holiday season
with their Study Connection students. Each student
received a special gift from the program and treats
provided by Do it Best Corp. Working together, the
3rd- 5th graders crafted ornaments to thank their
tutors for their commitment to the program.

Staff were invited to wear ugly
Christmas sweaters to celebrate
the season. The employee
board also provided hot cocoa
and cookies.

8 Issue 1, 2018

MESQUITE This year, the staff
Christmas party was
held in the ballroom at
the Raising Star Sports Ranch. More than 100
team members and their guests came out for
a delicious dinner and jolly celebration.

These two are beyond ready for some Giving two thumbs up for the holidays!
Retiree Jim Lawson (in green) enjoyed the night with familiar company. Christmas fun.

This year’s annual kids’ Christmas celebration took place at a bowling alley
where children bowled, played arcade games, and enjoyed pizza and drinks.
Later, a special visitor from the North Pole entertained everyone with a
stocking full of goodies.

MONTGOMERY Robert Russo was the first person to get
a taste of the delicious holiday spread.
Staff ate turkey with all the trimmings to
celebrate Thanksgiving. 9

Issue 1, 2018

MONTGOMERY Staff and their children enjoyed a wonderful brunch
and Christmas party at Stoney Ford Lodge. The most
magical part of the morning happened when Santa
made a grand entrance to the tune of "Santa Claus is Coming to Town," and the kids
cheered and clapped with excitement. They all waited very patiently for their turn
to sit on Santa’s lap. Retiree Joe Mason and his wife Christine graciously played the parts of Santa
and Mrs. Claus. With 174 people in attendance, this was one of the largest turnouts for an event
Montgomery has ever seen.

SIKESTON

Staff and retirees
shared some
holiday cheer at their annual
Christmas party with close to 300
in attendance, the largest turnout
ever for this event.

Staff hit the dance floor and showed off their best moves.

Retirees got to to help themselves to the dinner spread first. Department Manager Mark Ponder (left)
gave a special presentation during the
The children’s Christmas party was held at the YMCA where kids evening to honor recent retiree Wes Kinder
swam, climbed the rock wall, played basketball, and enjoyed a (right) for his years of dedicated service to
wide range of other games. Each child received a $10 gift card to the RSC and the employee board.
the Cape West 14 Cinema to attend a movie of their choice.

10 Issue 1, 2018

WACO

Team
members
indulged in a wonderful
meal of turkey and
ham complete with
all the fixings for their
Thanksgiving celebration.

Sixty staff members and guests attended the Christmas party at the Dr. Pepper Museum in downtown Waco. Everyone enjoyed a tour of the museum, a
dinner of street tacos, and Dr. Pepper ice cream at the soda fountain. Later in the evening, the staff toured the museum again, but this time in the dark
while ghost gatherers took them on a ghost hunt. “The Dr. Pepper museum is certified as having unexplained or paranormal activity,” explained General
Manager Brent Watts.

Team members showed off their soft touch in the Christmas egg toss. Each team member also received a goody bag with sweet treats compliments of
the employee board.
Thanks to Account Executive Kari Ann Ezzell and the
employee board, the team embraced a new tradition they
called 12 Days before Christmas. This was a collection of
exciting holiday events that took place up until the last work
day before Christmas. From tree decorating, to wearing
ugly sweaters, the team found new ways to bring Christmas
spirit to their workplace. Other events included an egg toss,
candy cane guessing, and coloring contest for staff’s children.
Additionally, team members delighted in a hot cocoa bar and
holiday music throughout the building. “It’s been a great
experience for everyone,” General Manager Brent Watts
commented. “This has been a fun way to bring the team
together for the holidays.” The employee board has already
put together new ideas and events to make next year’s
12 Days before Christmas even better.

Issue 1, 2018 11

Find, Friend & Follow Us FOCUS ON HEALTH:
FOOD SWAPS

Eating better doesn’t have to be hard or time
consuming. Making healthy choices is as simple as
swapping out fattening foods and ingredients with
these healthier alternatives. Try to use three of these
Top Ten food swaps daily for maximum calorie
saving results.

1. Pour sparkling water instead of soda
2. Cook eggs with olive oil spray instead of oil
3. S plash cream into your coffee rather than

making a latte
4. E at Quaker Instant Oatmeal Original instead of

Quaker Real Medleys
5. Skip the top slice of bread on sandwiches
6. Swap your burger bun for lettuce
7. D ress your salads with balsamic vinegar instead

of ranch
8. S auté with one cup of vegetable broth instead of

a tablespoon of olive oil
9. G rill turkey bacon instead of sausage links for

breakfast
10. Sip unsweetened tea instead of a cup of iced tea

INFORMATION SECURITY:
BACKING UP YOUR PERSONAL COMPUTER

Backing up your personal computer may seem tedious, but there are a number
of ways your files can be lost unexpectedly. Having copies of your most
important information saved somewhere else keeps them safe in case anything
goes wrong.

Common ways data files are lost are through computer crashes, viruses, hard
drive failure, physical computer damage, and theft.

Many users regularly back up their files to their computer hard drive, but in the
event of a total computer breakdown, this will not protect your information.
Saving data to a separate location is easy if you have an external hard drive, or
a large-capacity USB drive.

Despite your best efforts, you may forget to copy your files to your external
hard drive as often as you should, so a safer and more effective method of
securing files is online
backup. If something
goes wrong with your
machine, you will still
have remote access
to your information
from any computer
with internet access.
This means files can
be quickly and easily
restored to your
computer from a
secure online server.

Issue 1, 2018