Library Annual Report -2018

DAR AL-HIKMAH LIBRARY

ANNUAL REPORT

LIBRARY RESOURCES 6
LIBRARY STATISTICS 8

10 HIGHLIGHT of 2018 20
14 KEY PERFORMANCE 33

INDICATOR

ACTIVITIES
STAFFING NEWS

1 Library 2 Chief Librarian 3 Library 4 Library 5 Highlights of 6 Key 7 Library Activities 8 Staffing News
Overview Statistics 2018 Performance
Message Resources Indicators

THE DAR AL-HIKMAH LIBRARY, INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA

The Dar Al-Hikmah Library, International Islamic University Malaysia (IIUM), was established in 1983.

It has always been recognized as the heart of the University. In the late 1990s, the Library moved

into its own new building at the Gombak Campus in two phases. The Library has five branches

located at different campuses:
• Dar Al-Hikmah Library (Main Library) at Gombak;
• IIiBF ( Institute of Islamic Banking & Finance) Library at the Management Centre Building, also at

Gombak;
• Dar Al-Hikmah Library (Kuantan) at Indera Mahkota Campus, Pahang;
• Dar Al-Hikmah Library (CFS Gambang) at Gambang, Pahang;
• Syed Muhammad Naquib Al-Attas Library at Jalan Duta, Kuala Lumpur; and
• Dar Al-Hikmah Library (Pagoh) at IIUM Hab, Pagoh, Johor.

A dynamic library for the
attainment of knowledge and

wisdom of the Ummah

Gombak Kuantan
(Main Library

Library) CFS
Gambang
SMNA
To deliver high quality and Kuala KLM
comprehensive information Lump Pagoh
resources and services to support
teaching, learning and research ur

needs of the clients. IIiBF

Librar
y

3

1 Library 2 Chief Librarian 3 Library 4 Library 5 Highlights of 6 Key 7 Library Activities 8 Staffing News
Overview Statistics 2018 Performance
Message Resources Indicators

Follow us on It is a pleasure for me to share with you Dar al-Hikmah Library’s accomplishments
Social Media Channels through 2018. One thing for sure that I could say is what a year it has been!

facebook.com/iiumlibrary In 2018, the Library has seen changes of management of the Library. We bid
farewell to the former Chief Librarian, Dr Basri Hassan who left due to compulsory
twitter.com/LibIIUM retirement in July 2018. I came on board as the new Chief Librarian with a
mission to bring the Library to a higher level by adding value to the Library
instagram.com/iiumLIB customers’ educational experience.

Dar Al-Hikmah Library The most significant achievement in 2018 was the space transformation plan for Chief Librarian’s
level 2 of the Library. The University management had finally approved of the Message
International Islamic University Malaysia establishment of the Library’s Rest and Refresh Room, which we called the R&R.
P.O Box 10, 50728 Kuala Lumpur The space is now a hit among the customers as it gives a chance for them to study
Phone : +603-61964812/4825 in a relax and comfortable manner. It has grown to be a place of social
Fax : +603-601964855 gathering and especially so for the customers to have light refreshment while
Email : [email protected] studying or having an academic discussion.
Website : www.iium.edu.my/lib
With an aim to providing a better community outreach, we had explored several
This was an exciting year at MPL, and as Chair of the Milton Public enrichment programmes. Our liaisons librarians had been busy going out of the
Library Board, it was an honour to be a part of the accomplishments, Library to all the Kulliyyah. They were stationed twice a month in the Kulliyyah so
many of which will be outlined in the following pages. that they are nearer to their customers to entertain any informational needs. The
liaisons were also busy with workshops to assist the academic community in making
their research visible to the world.

We had continuously listen to our customers and strive to incorporate their needs Chief Librarian,
into future programmes and services. It’s about providing that extra bit of service Dar Al-Hikmah Library
and doing our best to provide you with the answers and resources you seek. May
Allah bless our efforts to work together for a better future for all, InshaAllah.

LIBRARY RESOURCES

1 Library 2 Chief Librarian 3 Library 4 Library 5 Highlights of 6 Key 7 Library Activities 8 Staffing News
Overview Statistics 2018 Performance
Message Resources Indicators

Library PRINTED COLLECTION NAME TITLE VOLUME
Resources RESOURCES
BOOK 486,961 713,528
THESES 8,437 9,268
SPECIAL COLLECTION
MANUSCRIPT 33,748 77,943
4,911 87,648

PRINTED TITLE VOLUME
RESOURCES 534, 057 888,387

ONLINE COLLECTION NAME TITLE VOLUME GRAND ONLINE TITLE VOLUME
RESOURCES TOTAL RESOURCES 2,424,035 2,431,229
E-BOOK 58,055 58,055
CD-ROM 17,558 17,558
E-THESES 2,348,422 2,348,422

ONLINE TITLE VOLUME
JOURNAL 82,240 187,331

JOURNAL COLLECTION NAME TITLE VOLUME
JOURNAL (PRINT) 7,101 112,192
E-JOURNAL 26
ONLINE DATABASES 75,113 26
75,113

6

LIBRARY
STATISTICS

By Numbers

- These figures demonstrate the
library statistics in 2018 -

1 Library 2 Chief 3 Library 4 Library 5 Highlights of 6 Key 7 Library 8 Staffing
Overview Librarian Resources Statistics 2018 Performanc Activities News
Message e Indicators

2016 2017 2018

INFORMATION LITERACY NUMBER OF BOOKS NUMBER OF ACCESS TO VISIT
BORROWED ONLINE DATABASES In Person
Session Participants
170,578 554,945 591,722
278 6,098
204,199 1,732,352 714,091
320 8,227
114,776 4,878,153 867,195
287 6,655
Website
6,767 Students and staff attended Customer IREP (IIUM
face-to-face training in 2018 helped REPOSITORY) 175,377

290 Classes and consultations delivered 7,367 Online & in person 33,231 164,729
in 2018 reference interactions
(Jan – Dec 2018) 34,410 251,815

35,623 8

HIGHLIGHTS OF 2018

1 Library 2 Chief 3 Library 4 Library 5 Highlights of 6 Key 7 Library 8 Staffing
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Message Indicators
HIGHLIGHTS

LIBRARY The Rectors' Collection is a special
R&R collection at the Dar al-Hikmah Library
(Rest & Refresh) Gombak Campus that houses the
publications authored by the Rectors of
Library R&R (Rest and Refresh), at Dar Al-Hikmah Library, Gombak Campus IIUM during their tenure of rectorship at
was initiated with the objectives as a place for collaborative learning, a the university. This initiative will begin
space that adds to the library experience, enhances the library’s aesthetic, with the compilation of the publications of
and facilitates a sense of community within the library’s physical space. the first Rector, Almarhum Tan Sri Prof. Dr.
Muhammad M. Abdul Rauf, successive
The launching of the Library Rest & Rectors, and to date the current Rector,
Refresh was held on the 5th July 2018 at Dzulkifli Abdul Razak (Professor Tan Sri
the Dar Al-Hikmah Library, Gombak Dato).
Campus. It was officially launched by the
5th Rector of IIUM, Prof. Dato’ Dr. Zaleha It was officially launched by the 5th Rector
Bt Kamaruddin. of IIUM, Prof. Dato’ Dr. Zaleha Bt
Kamaruddin.

Farewell Ceremony ~ On the 5th of July 2018, IIUM Top Management and the family of
Dar Al-Hikmah Library gathered at Dar Al-Hikmah Library, Gombak Campus to bid farewell
to Dr Basri Hassan(retirement) and Madam Zaharah Samad (joining UTHM Library).

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READ@UNI PROGRAMME

“With Knowledge We Lead”

“Berilmu Memimpin”

What is Read@Uni Programme

Initiated by Minister of Ministry of Role of Library : Letter from Ministry of Education to IIUM
Education Malaysia, Dr Maszlee Bin Malik
The Library is the secretariat for 11
Objective : the Read@Uni Programme

 The Education Ministry set a target
for Malaysia to become the country
which read most by 2030 through
the ‘Menuju Negara Membaca
2030’ policy.

 Inculcate the reading habits among
the students, academic staff and the
university community

Target Group :
Institution of Higher Education

“With Knowledge We Lead”
(Berilmu Memimpin)

10 Strategic Planning :

Tindakan Bersepadu Penggiatan Budaya Membaca IPT

Penggubalan dasar Pemerkasan Pemerkasaan literasi Pemantapan aktiviti Pemantapan prasana
galakan budaya program galakan maklumat berkonsep 3A pembacaan & teknologi maklumat &
membaca IPT penulisan komunikasi dan media
membaca IPT (Anywhere, Anytime,
Kajian budaya Anyone) Kolaborasi dengan interaktif
membaca di Memartabatkan Bahasa penerbit
peringkat Institut Melayu & Penggalakan Membangunkan dan
Pengajian Tinggi promosi memperbanyakkan
memperkukuhkan
(IPT) Bahasa Inggeris infrastruktur

Activities of Read@Uni Programme for 2018

Wan Muhammad Hafizi Bin Wan Participated in Poster #5pages1Day Let's Read Together for 10 Speed Reading
Mansor from Kulliyyah of Architecture Programme Minutes programme on Awareness Programme
Exhibition at
& Environmental Design (KAED) for UiTM(29.11.2018) 24th April 2018 (Kuantan & 12
winning the 1st place in the Pagoh Libraries)

Competition on "Mencipta Poster
Kempen Membaca Read@Uni"

KEY PERFORMANCE INDICATORS

1 Library 2 Chief 3 Library 4 Library 5 Highlights of 6 Key 7 Library 8 Staffing
Overview Librarian Resources Statistics 2018 Performance Activities News
Message Indicators

ACHIEVEMENT OF KEY PERFORMANCE INDICATORS
(KPI) : 2016-2018

1. Customer/Stakeholder Perspectives

Strategic Objective C 1 Strategic Objective P1 Strategic Objective P1
Excellent centre for research and educational Enhance Quality Service Delivery P 2 . Enhance Quality Flexible Learning Environment
resources imbued with Islamic values

Key Performance Indicator Target Achievement Remarks/ Key Performance Indicator Target Achievement Remarks/ Key Performance Indicator Target Achievemen Remarks/
(KPI) Source (KPI) 3.5 Year Source (KPI) t Source
Year
2017-2018 P1.1 2017-2018 CSS P1.1 Year CSS
Level of Customers Level of Customers Satisfaction 2017-2018
Satisfaction with the 4.16 with the library facilities
C 1.1 3.5 4.00 CS Survey library services 3.5 4.19
Level of Customers 2018
Satisfaction with the
library collection

Level of customer satisfaction with library Level of customer satisfaction with library Level of customer satisfaction with library
collections (CSS –Part 1) services (CSS –Part II) facilities (CSS –Part III)

4 3.16
3.21
4 3.03 3.14 6 5 4.19

3 4 3.18 4.16 3 3 3.5
23 3 3.31 2016 2018
2 3 3 3.5 0
1 0 2016 3 2014
2014
0 2018 Target
Target
2014 2016

2018 Target

Achievement

Achievement

14

ACHIEVEMENT OF KEY PERFORMANCE INDICATORS
(KPI) : 2016-2018

1. Customer/Stakeholder Perspectives Achievement

Strategic Objective L.2 Key Performance Target Year Year Year Remarks/
Strengthen Management Internal Process Indicator (KPI) 2016 2017 2018 Sources

L .2.1 97% 99.96% 99.41% 98.25 Analysis of Lib.
Quality Service Index QOs

100% 99.96% 99.41% 98.25% Quality Service Index
100% 97% 97%
97% 2017 2018 Target
99% 2016 Achievement
99%
98% 15
98%
97%
97%
96%
96%

Key Projects 2018 ACHIEVEMENT OF KEY PERFORMANCE INDICATORS
(KPI) : 2016-2018

TRUST PROGRAMME ACTIVITY 1. Customer/Stakeholder Perspectives
Good Governance 1. Library Strategic Plan
1. Review Library’s vision & mission
2. Review library’s Strategic Planning Achievement
3. Revise Risk Register
4. Revise Quality Objectives Year
2017
2. Library Committee 1. Meeting Key Performance Target Year Year Remarks/
Access & Discovery 3. Library cafe Launching of Library R&R Indicator (KPI) 2 2016 2018 Sources

L 1.2 9 14 8 Plans for
No. of projects for Improvement
environmental
enhancement and 2019
service improvement
4. Library Homepage Update & migrate library homepage to the
Collection & 5. Cataloguing and classification new university homepage No. of projects for environmental enhancement and service
Content improvement
1. Catalogue of uncatalogued items in
SMNA Library 14

2. Catalogue the MKH items

Collection & 6. Inventory Project 1. Stock taking of collection in BCS 9 8 Target
Content (Level 1) 22 2 Achievement
7. Roadshow to all Kulliyyahs
Research, 8. Library Open Day 2. Stock taking of general collection Target 2016 2017 2018
Teaching & (Level 3) Achievement 2 2 2
Learning
3. Stock taking of theses collection 9 14 8
(Level 3)
16
4. Stock taking of special collection
(Level 3)

5. Stock taking of general collection
(Level 4)

6. Stock taking of Law collection (Level
1)

1. IREP workshops
2. Consultancy with faculty
3. Information Literacy
4. Research assistance

1. Exhibition
2. E-resources clinics
3. Book sale
4. Infohunt/quizzes
5. Bibliowheel
6. Prize giving
7. Test your shelving skill etc



Achievement

Key Performance Indicator Target Year Year Year Remarks/
(KPI) 2016 2017 2018 Sources

F. 1 98% 99.59% 99.41% 99.97% Budget
% of total budget Analysis 2018
utilization according to
allocated budget

% of total budget utilization according to budget allocated

99.59 99.41 99.97

100 97 98
2017 2018
98
96 97

94
2016

Target Achievement 18

LIBRARY ACTIVITIES
FOR 2018

The family of Dar Al-Hikmah Library gathered at Gombak Campus Library
to celebrate Eidul Fitri. The event was jointly organised by Dar
Al-Hikmah Library Gombak Campus and the Kelab Kakitangan
Perpustakaan UIAM (KKPUIAM).

20

The Library participated in a two-day IIUM Quality Day Exhibition 2018 which
was held on the 11th and 12th of July 2018, IIUM Cultural Centre (ICC), IIUM
Gombak. The exhibition highlighted on the IIUM Repository (IREP) and i-Hikmah,
the Communities of Practice (COP) Web Portal.

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1 Library 2 Chief 3 Library 4 Library 5 Highlights of 6 Key 7 Library 8 Staffing
Overview Librarian Resources Statistics 2018 Performance Activities News
Message Indicators

Dar Al-Hikmah Library, Gombak and Kuantan
Campus, together with the Syed Muhammad

Naquib Al-Attas Library received a visit from
IFLA 84th World Library and Information
Congress (IFLA WLIC 2018) delegates on the
30th of August 2018.

22

Dar Al-Hikmah Library (Gombak) organized Library Open Day on 22nd—23rd November 2018 and has been
conducting its Open Day since 2008 to congratulate, remember and express appreciation to customers. In
conjuction with 2018 Library Open Day, the Dar Al-Hikmah Library invited Hon. Emeritus Prof, Tan Sri Dato’
Dzulkifli Abdul Razak, Rector, International Islamic University Malaysia to launch READ@UNI programme.
READ@UNI is a reading campaign initiative for all Malaysia universities organized by Education Ministry of
Malaysia. The main objective of the program is to make reading habit particularly among
the university students increase in percentage by the year 2020.

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Syed Muhammad Naquib DAR AL-HIKMAH October 2018
Al — Attas Library (SMNA) LIBRARY Integrity Day
Library participated in
September 2018 having a mini exhibition
Library Open Day 19th till 20th on plagiarism.
Various activities were held that
involved all users from Kuantan

Campus.

ISTAC-IIUM INAUGURAL IIUM RECTOR’S VISIT
LECTURE TO SMNA LIBRARY

ISTAC-IIUM INAUGURAL LECTURE Professor Tan Sri Dato Dzulkifli August 2018 24
by the Second Occupant of Abdul Razak, Rector of IIUM had IFLA Satellite Meeting on 23rd August.
Al-Ghazali Chair of Islamic visited Syed Muhammad Naquib Registered participants includes the
Thought: Distinguished Professor al-Attas Library (SMNAL) on Philippines, United Kingdom, South
Datuk Dr. Osman Bakar. Sunday(18/11/2018). He was Africa, Australia, India and Malaysian
Theeventplace on Wednesday accompanied by his wife Pn Sri NGOs. There were about 30 participants
(12/11/2018) from 08:15 pm to Masrah Abidin and Dr. Betsan including 3 librarians of IIUM. The
10:45 pm and was officiated by Martin,Alliance for Responsible session was organized at Impiana KLCC.
Dr. Maszlee Malik, Minister of Societies Alliance for Responsible The Head of Dar Al-Hikmah Kuantan was
Education and attended by 300 and Sustainable Societies New chosen to be one of the organizing
people. SMNA Library has been Zealand. Also present were Prof. committees for the programme.
entrusted with the task of Dr. Thameem Ushama, Dean of
organizing a book exhibition of ISTAC and Pn Hajah Sarifah
Professor Datuk Dr. Osman Bakar. Abdullah Chief Librarian of Dar
Al-Hikmah Library.

JANUARY ^ Re-Visit i-Hikmah no. 1/2018
^ Townhall with Deputy Rector (Research & Innovation

FEBRUARY ^ IREP Session with AIKOL Lecturers
MARCH ^ Workshop on MS ISO 9001:2015-Unlearn & Relearn the QMS
APRIL ^ Workshop on CRL Procedure
^ IREP Workshop No. 2/2018 (with KAED)

^ Training on Lexis Legal Research for Academics Online Database
^ IFLA WLIC 2018 Awareness Programmes
^ Workshop on QMS Document Writing & Performance Calculation
^ Awareness Session for Library Staff: MS ISO 9001:2015 QMS

^ Workshop on the Future Role of Librarians: Research Support
^ IREP Workshop No. 3/2018 (with KAED)
^ Training on Media Bank
^ Workshop on Mendeley Reference Manager

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MAY ^ Program Bicara bersama Thaqib Shaker: 'Mengupas Novel Terbaru &
JUNE Pengalaman Belajar di Turki

^ Workshop on Library Policy Writing Document

JULY ^ Program on Make Your Research Visible 2018
AUGUST ^ Workshop on Researcher Profiles

^ Briefing on Microsoft 365 for Library Staff
^ Course Reading List Refresher Training
^ Training on Media Bank
^ Workshop on Mendeley Reference Manager

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^ Sharing Session on IREP with CELPAD 2018

SEPTEMBER

OCTOBER ^ Workshop on Library Policy Review & Rewriting
NOVEMBER ^ Library i-Hikmah Workshop with IIUM Community 2018
DECEMBER ^ Workshop on Make Your Research Visible with Orcid & Google Scholar

Profile 2018

^ Library Ibadah Camp 2018/Library
^ Workshop cum Meeting on Policy Editing & Proofreading with OLA

Representative 2018
^ Speed Reading Awareness Programme inconjuction to Library Open

Day 2018

^ Townhall with Deputy Rector (Research & Innovation-
Prof. Dr. Ahmad Hafiz Zulkifly (all staff branch Gombak+SMNA)

^ SPSS Training for Customer Satisfaction Survey Committee 2018

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Contribution in Research Activities

Assistance in Reference Information
literature Service Literacy
search Program

Liaison Librarians ~ stationed at the Kulliyyah’s Resource Centre twice a Promotion of Promote
month. Among the activities: library iHikmah
services,
Conduct Collection
collection and Development
facilities activities

29

Information Literacy Skill Class
(under Credited Leadership and Virtue – CLAV)

Information Literacy Skill 1 (Basic) is
designed to expose students to retrieve
library resources using OPAC. Students
will also be exposed to basic IT skills,
concept of IOT (Internet of Things) as well
as writing skills using MS Word in
preparing their assignments or research
papers. At the end of the course, students
will know the Library’s services and
facilities; understand basic IT skills as well
as effectively use MS Word in writing
their assignments.

30

&

IIUM Repository (IRep) enhancement

Library support the university in compilation IRep is link to PLUMX
of publication data for MyRA, MyMOHES, helps increase visibility
SETARA, etc. IRep has been enhanced of the university research
accordingly to enable the library to verify
and validate data for the university publications
research publications

IIUM Contributions in
MALREP

IIUM Repository (IRep) also is
link to MALREP which it helps to

increase the visibility of the
university research publications

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1 Library 2 Chief 3 Library 4 Library 5 Highlights of 6 Key 7 Library 8 Staffing
Overview Librarian Resources Statistics 2018 Performance Activities News
Message Indicators

33

Zahratol ‘Amani Hj Shihabuddin Mohamad Nor Inzulhilmi Mohd Rosli
Deputy Director Library Assistant

Rosmiza Jusoh Nur Laili Ruzzana Mohammad Zukri
Senior Administrative Assistant Library Assistant

Muhamad Zaini Hassan Najibah Abu Bakar
Senior Library Assistant Senior Librarian

Rodziyah Abdul Gany
Senior Librarian Assistant

Shahrul Nizam Shahrim Suhaimi Mohd Ramli
Senior Library Assistant Senior Library Assistant

Balqis Suja’
Deputy Chief Librarian

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DAR AL-HIKMAH LIBRARY

Published by :
Corporate Section, Dar Al-Hikmah Library
International Islamic University Malaysia