Document Number. : P-GE-002 Rev. Date : Page 1. Propose : This make the confidence and ensure the quality system for customer. 2. Scope : Cover from receiving order to shipment to customer. 3. Responsibility : All section which concerned flow chart. 4. Detail : Follow as flow chart. PROCEDURE QUALITY SYSTEM 16-Jan-2024 PREPARE CHECK APPROVE 1 / 12 20 DIA RESIBON (THAILAND) CO., LTD
1. Sale and Purchase Work Flow Design Purchase Mat. Control Production Quality Control (1) Order Center W-SA-001 (2) - P/O no. Sale staff - Deliverly place - Deliverly condition - Item no. - Quantity - Price (3) - New or Current product Sale Manager - Capacity - Leadtime - Requirement (4) Sale staff Review S/O (5) Review by Sale - P/O no. Sale Leader - Deliverly place - Deliverly condition - Item no. - Quantity - Price (6) Sale Leader (7) - Capacity Manager WRP-PL-001 - Equipment WPP-PL-001 - Manpower FRP-PL-001 FPP-PL-001 (8) - Quatity of RM Store Staff - Expiry date of RM (9) Planning Staff (10) - P/O no. Sale staff Sale Manager F-SA-005 - Deliverly place Trading Manager - Deliverly condition - Item no. - Quantity - Price - S/O no. (11) - Ship Via Sale staff (12) - Address of Supplier Store staff Manager FRP-IV-004 - PR number - Print date - Due date - Item - Quantity, UM - Net Price (13) Purchase staff (14) Purchase staff (15) Purchase staff Manager (16) Purchase staff Manager (17) Manager (18) Issue P/O - PO number, Print date, Page Manager - Supplier - Ship to - Invoice To - Grand Total Issue Packing Finished date Revised Ex-fact date and issue Profomar Invoice (P/I) Send Profomar Invoice (P/I) to customer Information for Purchasing Orige\inator issue P/R to Purchase Purchasing process - Buyer, Currency, Payment and Delivery Term Percurement of Supplier - Line, Item, UM, Quantity, Net Price, Amount, Del. Date Received and check P/R - Detail and signature of P/R completed - Complete sign of all concerned Manufacturing Review the P/R there is in Approved supplier list ASL or not? If yes, go to issue P/O In case there isn't in ASL, have to perform supplier perurement process. Then evaluate the supplier. In case not pass have to sourcing the new supplier. Add new supplier to ASL Market or Customer need Prodution planing & Material control team check Received Information Consideration the detail of requirement Production Planning Issue New Order booking Production Planning check Issue New Order booking by excel and send e-mail to production planing Receive customer requirement by email, Fax, Telephone or Business trip Key order in Glovia program Page 2 / 12 Approved by Sale & Trading Concern Document Check point Detail Frequency Responsed by DRT Supplier No. Doc No. P-GE-002 Rev. 20 Customer Production planner Received and check information. Sale staff in put Sale Order (S/O) in the Glovia program. Review and set Exfactory date by Sale Mgr. - Ensure all of order must issued in P/O Form. - Ensure that NO double order receive by stamp number. 1 time per P/O 1 time per P/O 1 time per P/O 1 time per P/O 1 time per W/O Purchase staff up Purchase staff up 1 time per P/O 1 time per W/O 1 time per P/O 1 time per P/R Dept. Process and Doc no Order (P/O) Received Informaion Review Review Production Planning RM check Issue Sale Order (S/O) in Glovia Issue New Order booking Issue Packing Finished date Revised Ex-fact date and issue Profomar Invoice (P/I) Send Profomar Invoice (P/I) to customer Yes No Yes No No Yes Issue P/R There is in ASL? Percurement of Supplier Evaluate Revised ASL Yes Issue P/O by Glovia system No Received P/O No Yes Received and check No Yes Delivery to DRT 42 Design process New Business, New Product, New Package Flow Current Product
2.1 Manufacturing of Glass Fiber Cloth (Navanakorn Factory) Design Purchase Mat. Control Production Quality Control (1) Order Center W-SA-001 Form. stamp number. (2) - P/O no. - Deliverly place Sale staff - Deliverly - Item no. - Quantity - Price (3) - Capacity Sale Manager - Leadtime - Requirement (4) Sale staff Review S/O (5) Review by Sale - P/O no. - Deliverly place Sale Leader - Deliverly condition - Item no. - Quantity - Price (6) Sale Leader (7) - Capacity Asst. Manager - Requisition - Equipment - Manpower (8) - Quantity of RM - Order for Treat G.F - Production order / Work record (9) (11) - Packaging Pre-foreman Asst. Manager WNP-IV-001 - Quantity - ID Code (12) (13) - Code ID - Tax invoice Pre-foreman WNP-IV-001 - Received date - Quantity - Item QC incoming inspection (14) - Resin - Filler -CoA - Quantity 1 time per Lot. Inspector Staff up WNP-QC-001 - Viscosity SNP-QC-001 -pH - SG FNP-QC-001 - Glass cloth - Warp, Weft - weight follow FN - Tensile Material Storage (15) - Powder, Filler - Rawmat ID - Storage - Quantity 1 time per Lot. Inspector Pre-foreman up WNP-IV-002 - Liquid Resin - Rawmat ID - Storage - Quantity - Temperature (16) Material Check - Quantity Pre-foreman WNP-IV-001 - ID Code - FIFO (17) Material Check - Rawmat ID / Lot - Quantity Acting WNP-PT-001 Treatment Process Check Product Check - G.F Weight - % Volatile content Inspector - % Resin content - %Resin coated weight - Tensile Acting (18) Material Check - Rawmat ID / Lot Cutting - GF condition Pre-foreman up WNP-PC-002 Process Check (19) Product Check - Dimension Inspector Pre-foreman up - Hole size WNP-QC-002 - Weight - Appearance FNP-QC-003 Inspection (20) Product Check - ID, FIFO Pre-foreman Asst. Manager - Quantity (21) Product Check - Quantity Pre-foreman - ID, FIFO - Package condition QA (22) QA Check - Quantity Pre-foreman Asst. Manager WNP-QC-002 - Size Weight - Appearance Delivery (23) Product Check - ID, Name Pre-foreman - Quantity Issue New Order booking by excel and send e-mail to production planing Concern Document Received Information Received and check information. 1 time per P/O Consideration the detail of requirement Review and set Exfactory date by Sale Mgr. 1 time per P/O - New or Current product Frequency Responsed by - Ensure all of order must issued in P/O - Ensure that NO double order receive by 1 time per P/O 1 time per W/O Page 3 / 12 Customer Supplier No. Checkpoint Detail Sale & Trading Warehouse DRT (Nava Nakorn Plant) Doc No. P-GE-002 Rev. 20 Approved by 1 time per P/O Issue New Order booking Material carry from storage 1 time per W/O In case found incorrected have to inform Purchase Issue Acceptance sheet and send invoice to QC inspection Market or Customer need Receive customer requirement by email, Fax, Telephone or Business trip Issue P/R for purchase RM Production Planning Production Planning check Key order in Glovia program Sale staff in put Sale Order (S/O) in the Glovia program. Issue Order For Treat and Cutting Received RM Store received RM from supplier 1 time per W/O Production Planning check WNP-PC-001 1 time per Lot. 1 time per Lot. - Compare list of Tax invoice and PO 1 time per Lot ***กรณีที่งานผ่าน ตาม Specification ispector สามารถ ปล่อยงานให ้เข ้าสู่ กระบวนการถัดไป ได ้เลย *** เข ้ามา review ผลการทดสอบ ทุกครั้งก่อนการ อนุมัติ Warehouse 1 time per Oder 1 time per Oder 1 time per Lot. 1 time per Lot. 1 time per Oder Asst. Manager 1 time per Oder WNP-IV-003 Dept. Process and Doc no Order (P/O) Received Informaion New Business, New Product, New Package Flow No Review Yes Current Product Design process Issue Sale Order (S/O) in Glovia No Review Yes Issue New Order booking Material carry from storage Treatment Cutting Received RM Issue Acceptance sheet QC incoming inspection Result Material Storage Inform purchase or NC work flow (P-GE-013) No No Yes Finished product Prepare for Shipment Shipment NC Work Flow (P-GE-013) Yes Result NC Work Flow (P-GE-013) Yes No Production Planning RM check Issue Order sheet Issue P/R No Yes NC Work Flow Result (P-GE-013) No QA Outgoing
2.2 Manufacturing of Grinding Wheel (Rojana & Pinthong Factory) Design Purchase Mat. Control Production Quality Control Received RM (1) - Packaging Store Leader Staff up WRP-IV-002 - Quantity WPP-IV-001 - ID Code (2) Store Staff (3) - Code ID - Tax invoice Store Leader Staff up - Received date - Quantity - Item (4) - Grain - Bulk density - Particle size 1 time per Lot Inspector Staff up WRP-QC-002 , - Dust - CoA WRP-QC-021 - Particle size (CR) - pH (CR) 1 time per Lot - Appearance in water (CR) - CoA - GF - Dimension - Appearance 1 time per Lot WPP-QC-001 - CoA - Resin Powder - Particle size - CoA 1 time per Lot Liquid - Viscosity - SG - pH - CoA - Washer, Hub - Dimension - Appearance 1 time per Lot - CoA - Packaging Material - Dimension - Appearance 1 time per Lot Material Storage (5) - Grain, Powder, Filler - Rawmat ID - Storage - Quantity Store Leader Staff up WRP-IV-001 - Expiry date WPP-IV-002 - Liquid Resin, Epoxy, Bond - Rawmat ID - Storage - Quantity - Temperature - Expiry date (6) Material Check - Quantity - Packaging Store Leader Staff up WRP-IV-002 - ID Code - FIFO (7) Material Check - Rawmat ID / Lot - Quantity Mixing Leader Staff up WRP-PX-001 Mixing RCG Process Check - Mixing time step 1 - Mixing time step 2 WRP-PX-002 Environment Check - Room Humidity - Room Temp WPP-PX-001 Product Check - RCG Weight - Appearance WPP-PX-002 - FIFO (8) Material Check - Rawmat ID / Lot - Quantity Leader Staff up Molding WPP-PM-001-004 Process Check - Product temp. - Time Mainpress - Pressure Mainpress Baking (9) Oven check - PTN - Furnance no. Baking Leader Staff up Condition Check - Temp - % Oxygen Product Check - Quantity (10) - Diameter - Wieght Inspector Staff up WRP-QC-001 - Thickness - Balance - Whriling - Warp, Sori 2. Quality test WRP-QC-004- 018 - Grinding - Wheel Loss - Stock Removal - G Ratio S-PM-004 - Cutting - Diameter loss - Cutting Time 3. Safety Test - Burst speed - Side load - Impact (EN) WPP-QC-004 - - Burst speed - Impact (JIS) - 100% Spin Test - Burst speed Flexing proces (12) Process Check - Air pressure - Bearing position Operator Staff up WRP-QC-011 Product Check - Flexibility - Appearance WPP-PI-002 - Quantity - Dimention Inspection (13) - Inspection - Appearance every piece Inspector WRP-QC-005 WPP-PI-001 Stearic Treat (14) Process Check - Stearic weigh - Treat time Leader Staff up WRP-QC-012 - Temp - Wheels lot Product Check - Appearance - Quantity WPP-PI-004 (15) Process Check - Rotation speed - Rotation time Rotation Product Check - Appearance - Quantity Leader Staff up WRP-QC-008 WPP-PI-005 (16) Process Check - Glue weigh - Wheels lot Production Leader Staff up WRP-QC-013 - Timing - Whirling WPP-PI-003 Product Check - Appearance - Torqe Hub Assembly - Quantity (17) Product Check - Wheels lot Packing Leader Staff up Packing - Quantity - Package correct WPP-PP-001 - 003 (18) Product Check - FG ID, FIFO Store Leader Staff up - Wheel lot. - Quantity WPP-IV-004-005 (19) Product Check - Quantity Store Leader Staff up WRP-IV-003 - FG ID, FIFO WPP-IV-004-005 - Package condition Delivery (20) Product Check - FG ID, Name Trading Staff WRP-TD-001 - Quantity WRP-TD-002 PIN USE SAME ROJ Rev. 20 3.2 Other Standard for Caregory 6 and 1 1. Dimension check WRP-PB-001-005 WPP-PB-001-005 1 time per Lot 1 time per Lot per Shift Issue Acceptance sheet and send invoice to QC inspection *** เข ้ามา review ผล การทดสอบ ทุกครั้งก่อน การอนุมัติ '**'*กรณีที่งาน ผ่านตาม Specification inspector สามารถปล่อย งานให ้เข ้าสู่ กระบวนการ ถัดไปได ้เลย 1 time per Lot 1 time per Lot 1 time per W/O 1 time per Lot 1 time per WRP-PM-001-007 W/O '**'*กรณีที่งาน ผ่านตาม Specification inspector สามารถปล่อย งานให ้เข ้าสู่ กระบวนการ ถัดไปได ้เลย *** เข ้ามา review ผล การทดสอบ ทุกครั้งก่อน การอนุมัติ - Out going Inspection Finished Product Asst. Manager up WRP-PP-001- 007 WRP-IV-003 S-AO-001, 002, 003 QC incoming inspection - Filler ( except pigment ) Store received RM from supplier Checkpoint Finished Goods Storage and prepare for Shipment 3.1 EN Standard for Category 9 and 8 3.3 JIS Standard for for Category 7 3.4 ANSI Standard for Category 4 Customer DRT In case found incorrected have to inform Purchase Quality and Safety Testing Page 4 / 12 Supplier No. Frequency Responsed by Approved by Concern Document - Compare list of Tax invoice and PO Detail 1 time per Lot 1 time per Lot Doc No. P-GE-002 Sale & Trading Material carry from storage Dept. Process and Doc no Material carry from storage Mixing RCG Molding Baking Hub Assembly or Hub Normal Product Yes Quality and SafetyTesting Result No Yes Check No Yes Final inspection 4 Received Issue Acceptance sheet QC incoming inspection Result Material Storage 2.2 No Yes Inform purchase or NC work flow No No Yes Packing Finished Goods Storage Prepare for Shipment Shipment to Customer Add on product, Flexible Norma Check Yes No NC Work Flow (P-GE-013) NC Work Flow (P-GE-013) NC Work Flow (P-GE-013) Yes No Stearic Result No Yes NC Work Flow (P-GE-013)
2.3 Manufacturing of Flap disc, Skill Net, Spider net Work Flow Design Pur chase Mat. Control Production Quality Control (1) Material Check - Quantity Store Leader Staff up WRP-IV-002 - ID Code - Packaging - FIFO (2) Product Check - Diameter - Hold size - Thickness - Balan ce - Weight - Label check - Slip check - Quan t it y (3) Material Check - Rawmat ID / Lot - Quantity Mixing Leader Staff up WRP-PX-001 Mixing RCG Process Check - Mixing time step 1 - Mixing time step 2 WRP-PX-002 Environment Check - Room Humidity - Room Temp Product Check - RCG Weight - Bulk density - FIFO - Appearance (4) Environment Check - Room Humidity - Room Temp Staff up Material Check - Rawmat Lot - RCG condition - GF condition - Aperance Process Check - Machine Temp. - Wheel weight - Wheel weight Product Check - Diameter - Thickness - Weight - Quantity - Slip check - Hold size Baking (5) Oven check - PTN - Furnance no. Baking Leader Staff up Condition Check - Temp Product Check - Quantity (6) 1. Dimension check - Diameter - Wieght Inspector Staff up - Thickness - Hole size - Torque WRP-QC-027 Quality Testing 2. Quality test - Grinding - Wheel loss - Stock removal - G Ratio 3. Safety Test - Burst speed WRP-QC-026 (7) Product Check - Wheels lot Packing Leader Staff up Packing - Quantity - Package correct (8) Product Check - FG ID, FIFO Store Leader Staff up - Wheel lot. - Quantity (9) Product Check - Quantity Store Leader Staff up WRP-IV-003 - FG ID, FIFO - Package condition Delivery (10) Product Check - FG ID, Name Trading Staff WRP-TD-001 - Quantity WRP-TD-002 WRP-PP-001- 007 1 time per Lot 1 time per Lot 1 time per Lot 1 time per Lot WRP-QC-017 WRP-PB-001- 005 WRP-PS-001- 006 WRP-PF-001- 003 Production Leader Staff up - Out going Inspection Finished Product Doc No. P-GE-002 Page 5 / 12 Finished Goods Storage and prepare for Shipment Concern Document Sale & Approved by Trading Material carry from storage Customer DRT Supplier Rev. 20 Asst. Manager up 1 time per Lot, Shift Production Skill net , Production Leader - Bond Weight (Spacer process) Frequency 1 time per W/O Production Flap Disc No. Checkpoint Detail Responsed by Dept. Process and Doc 42.3 Material carry from storage Mixing RCG Skill net Spider net Baking Flap disc Quality Testing Result No Yes Manufacturin g Packing Finished Goods Storage Prepare for Shipment Shipment to Customer NC Work Flow (P-GE-013) Spacer
3. Sale-Trading flow Design Purchase Mat. Control Production Quality Control Domestic (10) - P/O no. Sale staff Sale Manager F-SA-005 - Deliverly place Trading Manager - Deliverly condition - Item no. - Quantity - Price - S/O no. (11) Send Profomar Invoice (P/I) to - Ship Via Sale staff (12) Product Check - FG ID, FIFO Store Leader Staff up - Wheel lot. - Quantity WPP-IV-004-005 (13) Product Check - Quantity Store Leader Staff up WRP-IV-003 - FG ID, FIFO WPP-IV-004-005 - Package condition Received (14) Preparing delivery proceed -Ex-fac date 1 time/Week Sale/Trading W-TD-004 Information Delivery Ex-fac status -Place of delivery -Date and time Calculation (15) -Ex-fac dat -Quantity Everday Sale/Trading W-TD-004 packing detail standard -Customer name -Item detail -Arrival port -Finish ID Issue TAX/Invoice Issue TAX/Invoice -Description of goods -Q'ty and price -Address Booking carier (16) -Send to forwarder for booking ocean or -Forwarder company -Quantity Everyday Sale/Trading or ari space -Consignee, Notify party -Description of goods -Shipping marks -Net and Gross weight Issue Invoice/PL (17) Invoice/PL for customs proceed -Company+ address -Price Everyday Sale/Trading W-TD-004 -Description of goods -Shipping Marks -Quantity -Run pallet & cartons no. Shipping & (18) Send export document to shipping company -Factory to pickup (Roj or Pin) Everyday Sale/Trading W-TD-004 Transport -Document requirment Delivery (19) Product Check - FG ID, Name Sale/Trading WRP-TD-001 - Quantity Everyday WRP-TD-002 PIN USE SAME ROJ Information (20) Send information by email -customer email address Everyday Sale/Trading W-TD-004 to customer -All of person concern Billing invoice (21) Put date (B/L) in Glovia system and print -B/L date Everyday Sale/Trading invoice/packing list -Quantity -Amount (22) Send shipping document to customer -kind of document indicate in shipping advice Everyday Sale/Trading Sub-chief up W-TD-004 Sending All documents indicated in shipping advice -Company name, address original shipping document Sale monthly (23) Detail correct 1 time/month Sub-chief+Asst. Manager report Sub-chief up - Out going Inspection Finished Product Revised Ex-fact date and issue Profomar Invoice (P/I) 1 time per P/O WRP-IV-003 Finished Goods Storage and prepare for Shipment Shipment status compare with Trading packing Frequency Responsed by Approved by Concern Document Sale & Trading Export Doc No. P-GE-002 Page 6 / 12 Customer DRT Supplier No. Checkpoint Detail Rev. 20 Dept. detail Received shipment status Issue Booking Issue Invoice/PL Contact shipping for Export proceed & transportation Send shipping advice Send original shipping document to customer Billing invoice in Revised Ex-fact date and issue Profomar Invoice (P/I) Send Profomar Invoice (P/I) to Finished Goods Storage Prepare for Shipment Shipment to Customer Calculate and issue Process and Doc no Contact customer to pickup the goods Issue TAX/ invoice in Summary sale Monthly report
4. Information Flow Design Purchase Planning Production QA Found problem Result data record Testing record - Grinding - Wheel loss - G Ratio Inspector Engineer up WRP-QC-001 - Stock removal WRP-QC-004- 018 - Cutting - Dia loss - Cutting time - Burst speed - Burst speed value - Side load - Side load value - Impact (EN/JIS) - Impact value - Dimension - Thickness - Balance WPP-QC-004 - 013 - Diameter - Wieght - Hole size - Warp, Sori S-PM-003 S-PM-004 Inform problem Procecc check -Sale & Trading shipment date -Design Customer requist -Planning Use date and planing -Purchase & Store Quatity of material -Production -QA Call meeting Incase reject material have to inform perchase Make sample Material Check - Rawmat ID / Lot - Quantity 1 time per Lot Mixing Leader Sub chief WRP-PX-001 Process Check - Mixing time step 1 - Mixing time step 2 WRP-PX-002 Environment Check - Room Humidity - Room Temp WPP-PX-001 Summary Product Check - RCG Weight - Appearance WPP-PX-002 - FIFO Material Check - Rawmat ID / Lot - Quantity 1 time per W/O Leader Sub chief WRP-PM-001-007 Process Check - Product temp. - Time Mainpress Judment - Pressure Mainpress WPP-PM-001-004 R&D team Engineer up Make report follow requement Plan make sample batch 2,3 Sr.Manager up Staff up Staff up in case cann't produce and effect shipment Staff up have to explian custumer Material Check - Rawmat ID / Lot - Quantity 1 time per Lot Mixing Leader Sub chief WRP-PX-001 Process Check - Mixing time step 1 - Mixing time step 2 WRP-PX-002 Environment Check - Room Humidity - Room Temp WPP-PX-001 Product Check - RCG Weight - Appearance WPP-PX-002 - FIFO Material Check - Rawmat ID / Lot - Quantity 1 time per W/O Leader Sub chief WRP-PM-001-007 Process Check - Product temp. - Time Mainpress - Pressure Mainpress WPP-PM-001-004 Product Check - FG ID, Name Trading Staff Asst. Manager up WRP-TD-001 - Quantity WRP-TD-002 PIN USE SAME ROJ Doc No. P-GE-002 Page 7 / 12 Customer DRT Supplier No. Checkpoint Detail Rev. 20 Sale & Frequency Responsed by Approved by Concern Document Trading 1 time per Lot, Shift History of production data record History of testing data record Procecc check Plan produce and shipment date Production condition check Summary sample and judgement Inform result every section Change specification follow sample condition Production condition check - Out going Inspection Finished Product Dept. Process and Doc no Found problem Inform planing and concern section meeting (Find root case and Improve problem) Make sample Inform Effect shipment Summary and call meeting Inform Mass Product Normal process Shipment OK NG Change specificatio Call meeting explain meeting (Find root case and Improve problem) Batch 2,3
PFERD PRODUCT WORK FLOW Planning Mat. Control Purchase Production Quality Control - P/O no. - Deliverly place - Deliverly condition - Item no. - Quantity - Price - New or Current product - Capacity - Leadtime - Requirement Sale staff - P/O no. - Deliverly place - Deliverly condition - Item no. - Quantity - Price - Capacity WRP-PL-001 - Equipment WPP-PL-001 - Manpower FRP-PL-001 - Leadtime - Quantity of RM - Expiry date of RM - Leadtime - Supplier name and address - P/O no. - Deliverly place - Deliverly condition - Item no. - Quantity - Price - S/O no. - Ship Via - Address of Supplier - PR number - Print date - Due date - Item - Quantity, UM - Net Price - PO number, Print date, Page - Supplier - Ship to - Invoice To - Grand Total Doc No. P-GE-002 Rev. 20 Page 8 / 12 QC Manager FRP-QC-002 (20) Storage material in the store area Store operator Supervisor Receive product (19) Incomming inspection - In case of material defect (NG), inform to purchasing staff and follow of NC work flow Send and receive approval of test results by NRC Inspection detail *Dimension - Diameter - Hole size - Thickness - Weight *Quality (2) - Diameter loss - Cutting time *Safety (3 pcs) - Destructive Burst speed test (Evaluated by EN & JIS Standard) Each lot (supplier lot) QC staff (18) Issue acceptance sheet - Material Lot - Quantity Each lot Supervisor FRP-QC-001 1 time per P/O Supervisor Sr.Staff up (15) Packaging check - Incase of NG was found, inform to purchase staff to inform supplier or follow of NC work flow Checking of raw material package All lot Store operator Sr.Staff up Percurement of Supplier (13) PFERD receive P/O (14) Store receive raw matrial - Actual quantity (follow by invoice) Receive raw material by supplier lot FRP-IV-004 - Detail and signature of P/R completed (12) Purchase issue P/O by glovia system 1 time per P/O Purchase staff up Manager F-CC-020 - Buyer, Currency, Payment and Delivery Term - Line, Item, UM, Quantity, Net Price, Amount, Del. Date Information for Purchasing (11) Purchase receive and check P/R - Review the P/R there is in Approved supplier list ASL or not? If yes, go to issue P/O - In case there isn't in ASL, have to perform supplier perurement process. - Then evaluate the supplier. In case not pass have to sourcing the new supplier. - Add new supplier to ASL 1 time per P/R Purchase staff up Manager - Complete sign of all concerned Store operatoy F-SA-005 Manager FRP-IV-004 (9) Revised Ex-fact date and issue Profomar Invoice (P/I) 1 time per P/O Sale staff Sale Manager Trading Manager F-SA-005 Production Planning (7) -Production Planning check -Issue W/O for add-on and packing 1 time per W/O Production planner Manager (8) -Material control team check -Issue P/R for material 1 time per W/O Store Staff (10) Send Proforma Invoice (P/I) to customer 1 time per P/O Sale staff Sale Manager 1 time per P/O Sale Leader Order booking (6) Issue New Order booking by excel and send e-mail to planing Sale Leader Key order in Glovia program (4) Sale staff in put Sale Order (S/O) in the Glovia program. Review S/O (5) Review by Sale Leader Received Information (2) Received and check information. 1 time per P/O Sale staff Consideration the detail of requirement (3) Review and set Ex-factory date by Sale Mgr. 1 time per P/O Sale Manager Market or Customer need (1) 1 time per P/O Order Center W-SA-001 Receive customer requirement by email, Fax, Telephone or Business trip - Ensure all of order must issued in P/O Form. - Ensure that NO double order receive by stamp number. Detail Frequency Responsed by Approved by Concern Document Sales & Trading NRC DRT PFERD No. Check point Dept. Process and Doc no Order (P/O) Received Informaion Review Review Production Planning Issue Sale Order (S/O) in Glovia Order booking Revised Ex-fact date and issue Profomar Invoice (P/I) Send Proforma Invoice (P/I) to customer Yes No Yes No No Yes Issue P/O Received P/O Check P/R Issue P/R for material Received RM Issue Acceptance sheet Inform purchase or NC work flow (P-GE-013) QC incoming inspection Result EN Fail NC Work Flow (P-GE-013) Yes Materia 42. Received Claim Destroy sheet JIS Fail Judgment Receive notification of Judgment
PFERD PRODUCT WORK FLOW (Continue) Planning Mat. Control Purchase F/G Warehouse Production Quality Control - Quantity check (5) All products Mat.control staff Manager (8) 1 time per WO Store operator Sr.Staff (9) 1 time per PO Sale staff Manager F-SA-005 (10) 1 time per WO Planning staff Manager (11) Revise PO (18) Issue NC sheet - All detail from customer - E-mail 1 time per customer claim Sale staff Manager FRP-QC-002 Doc No. P-GE-002 Rev. 20 Page 9 / 12 Sale Oversea department (19) Checking condition - Analyze root cause - Check all of product condition 1 time per customer claim Process owner Manager Corrective & Preventive (17) Receive complaint - Customer complaint detail - Packaging damage - Misquantity - Spacer peel-off Collect all detail from customer - Product lot - Quantity - Shipment date - P/I no. Sale Oversea department Manager WRP-IV-002 (15) Delivery - Customer name and address - Finished goods ID - Quantity - Out going Inspection Finished Product 1 time per PO Trading Staff Asst. Manager up WRP-TD-001 Delivery WRP-TD-002 (14) Product Check - FG ID, Name - Quantity - Out going Inspection Finished Product 1 time per 1 shipment Sale staff (16) Receive goods Customer receive goods FG Staff WRP-IV-001 WPP-IV-002 (13) Product Check - Quantity - FG ID, FIFO - Package condition 1 time per WO FG Leader FG Staff Finished Goods (12) Product Check - FG ID, FIFO ' - Product lot. - Quantity 1 time per wo FG Leader Check remaining quantity Checking of remaining quantity after packing and inform to Planning and Sale team Revise PI Revise PI by follow up remaining quantity Issue new WO Issue new line for WO Manager Packing (7) Product and Package check - Quantity (+,- 10%) - All remaining quantity can be packing Remark: - Lead time after dry up is 5 days before packing - Product Lot (dry up lot) - Quantity - Package correct 1 time per WO Packing Leader Supervisor Package specification (SPP-002) Mat.control staff - Inform quantity loss to purchase staff (6) Purchase inform to supplier - Invoice no. -Quantity Supplier issue credit note All products Purchase staff Manager WRP-QC-002 WRP-QC-021 FRP-QC-006 (Report of qulity test) Inspection (4) Quantity check 100% All products Inspector Supervisor QC Testing (5) QA Test - Dimension - Quality test - Safety test Quality test Dimension - Diameter - Hole size - Thickness - Weight Cutting test (2 pcs/lot) - Diameter loss - Cutting time Safety test (3 pcs/lot) - Burst speed (JIS Standard) 1 time per Lot (supplier lot) QA leader Specification for dry up product (S-AO-004) (3) Take off 1 time per lot Production 2 leader Supervisor Leader Supervisor Dry up process (2) Dry up Product ID, Lot no (dry up lot) - Material Code, Lot no - Quantity. - Oven no. - Temperature - Dry up time 1 time per lot Production 2 leader Supervisor Received Product (1) Production 2 carried the material from storage - Request order by follow W/O - Lot no. (Material lot) - Material Code, Lot no. - Quantity 1 time per Lot Checkpoint Detail Frequency Responsed by Approved by Concern Document CUSTOMER NRC DRT PFERD No. Sale & Trading Dept. Process and Doc no 42. Quality & Safety Test Product carried from storage Dry up Quantity check Packing Finished Goods Storage Prepare for Shipment Shipment to NRC Deliver to customer Received The Goods Issue NC sheet Countermeasure report Package & Delivery problem Check remaining Issue new W/O Revise PO Revise PI Result Inform to Supplier Result No NC Work Flow (P-GE013) No Yes Yes Issue Cardit Note Take off Inform Mat.Contro
NRC Sales Team Label designer Technical HQ Sales & Trading Rojana Design Pinthong Design DCC./Other (17) ISO document center receive Product drawing, Product specification and Packing specification from Sales & Trading (DRT) ISO Document center Incharger - Products drawing with "RECEIVED" stamped. - Product specification with signature approved - Packing specification with signature approved - Product Drawing (F-RD-010) - Product specification (S-PM-004) - Packing specification (S-PP-002) ISO document center register Product drawing, Product specification and Packing specification and distribute to concerns section ISO Document center Incharger - Document Action Request (DAR) with signature of receiver - Document Action Request (DAR), (F-GE-011) (18) (15) NRC Sales check Product drawing from Sales & Trading (DRT) NRC Sales team Incharger - Detail of Requirement compare Label design, Products drawing - Customer Requirement sheet (CRS) from NRC Sales - Product Drawing (F-RD-010) (16) NRC Sales send Product drawing to customer if no any objection will stamp "RECEIVED" and feedback to Sales & Trading (DRT) NRC Sales team Incharger - Product Drawing was confirmed by stamp "RECEIVED" - Product Drawing (F-RD-010) (13) Sales & Trading (DRT) check Product drawing, Product specification and Packing specification from R&D. Sales & Trading (DRT) Sales & Trading Manager up - Detail of Requirement compare Label design, Products drawing, Product specification and package specification - DRT Customer Requirement Sheet, CRS (F-RD004) - Label Art work approval sheet (F-RD-012) - Product Drawing (F-RD-010) - S-PM-004 (Product specification) - S-PP-002 (Package specification) (14) NRC Sales receive Product drawing from Sales & Trading (DRT) NRC Sales team Incharger - Detail of Requirement compare Label design, Products drawing - Customer Requirement sheet (CRS) from NRC Sales - Product Drawing (F-RD-010) (11) * R&D Staff create Product drawing, Product and Packing specification and send to Sales (DRT) R&D staff/Engineer up QA Manager up - Detail of Product drawing, Product specification and Label design have to match - W-RD-007 (Preparation Product drawing) - W-RD-008 (Preparation Package specification) - W-RD-009 (Preparation Product specification) - F-RD-010 (Product Drawing) - S-PM-004 (Product specification) - S-PP-002 (Package specification) (12) Sales & Trading (DRT) received Product drawing, Product specification and Packing specification from R&D. Sales & Trading (DRT) Incharger - Detail of Requirement compare Label design and Products drawing - DRT Customer Requirement Sheet, CRS (F-RD004) - Label Art work approval sheet (F-RD-012) - Product Drawing (F-RD-010) - S-PM-004 (Product specification) - S-PP-002 (Package specification) (9) Sales & Trading (DRT) issue DRT requirement sheet and send to R&D team. Sales & Trading (DRT) Sales & Trading Manager up - Detail of Requirement - Detail of Label design - DRT Customer Requirement Sheet, CRS (F-RD004) - Label Art work approval sheet (F-RD-012) (10) R&D Team received and check requirement sheet, label Art work approval sheet from Sales DRT. R&D Staff R&D manager - Detail of Requirement - Detail of Label design - Products standard compliance - DRT Customer Requirement Sheet, CRS (F-RD004) - Label Art work approval sheet (F-RD-012) - (7) NRC Sales received approval sheet of Label Art work from customer and send to Sales & Trading DRT with NRC requirement sheet (CRS). NRC Sales team Incharger - Detail of Requirement - Customer Requirement sheet (CRS) from NRC Sales - Label approval sheet for customer (F-RD-012) (8) Sales & Trading (DRT) received requirement sheet and Label Art work approved from NRC Sales. Sales & Trading (DRT) Incharger - Detail of Requirement - Detail of Label design - Customer Requirement sheet (CRS) from NRC Sales - Label Art work approval sheet (F-RD-012) (5) NRC Sales check label art work. If agree for the design and send to customer for approval. If need to correct send back to NRC designer. NRC Sales team Incharger - Detail of Label design - Customer Requirement sheet (CRS), F-RD-004 - Label approval sheet for customer (F-RD-012) Customer (MJ) received label Art work from NCR Sales for approval. If agree for the design, Signed and send back to NRC Sales. If need to correct requirement will send back to NRC Sales as well. Customer Incharger - Detail of Label design - Customer Requirement sheet (CRS), F-RD-004 - Label approval sheet for customer (F-RD-012) (6) (3) Label designer (NRC) received requirement from NRC Sales for label or any packaging change Label designer Incharger - Detail of Requirement - Customer Requirement sheet (CRS) from NRC Sales (4) Label designer (NRC) create label Art work for customer approval Label designer (NRC) Incharger - Detail of Requirement - Label approval sheet for customer (F-RD-012) (1) NRC Sales received requirement from customer by phone, email or Business trip NRC Sales team Incharger - Issue Customer Requirement sheet (CRS) - Type of request * New product (N) * Improvement product (I) * Package change ( C ) - Customer Requirement sheet (CRS) from NRC Sales Process Flow THQ NRC received requirement from NRC Sales team for New / Improvement product required THQ NRC team Incharger - Detail of Requirement (2) Doc No. P-GE-002 Rev. 20 Page 10 / 12 No. Detail Responsibility Approve Check point Concern Document Customer DRT Customer Requirement Recieve label approval Review No Yes Review Product drawing, Product and Packing Specification Registration Yes No Recieve Informaion Recieve Requirement *Recieve Informaion Package ( C, label) Product (N), (I) New or Improv e Create label Art work Review Yes No Recieve requirement (NRC) with label approval Issue requirement sheet Review Yes No Issue Product drawing, Product and Packing specification Receive Drawing and Specification Receive Product Drawing Review Received Product Drawing Yes No Received Product drawing, Product and Packing Specification Product drawing, Product and Packing Specification distribution Finished
01 11-2-2000 02 15/3/2001 03 10-10-2005 04 23/03/2007 17 1-Oct-20 เพิ่มหมายเหตุการปล่อยงานของ QA Mr. Phongsathorn 16 2-Mar-20 เพิ่ม PFERD PRODUCT WORK FLOW Mr. Phongsathorn 15 20-Jan-2020 เพิ่มเติมรายละเอียด Safety Std Testing (EN, และ เพิ่มการอนุมัติดโดย Staff up Mr. Phongsathorn Doc No. P-GE-002 Rev. 20 Page 11 / 12 Rev. วันที่ รายละเอียดของการแก ้ไข ผู้รับผิดชอบ ของเก่า ของใหม่ แก ้ไข Flow New Product และ New machine Mr. Sangthai ปรับปรุง Flow chart ให ้มีความชดเจนยิ่งขึ้น ั Mr. Sangthai เพิ่มเติม Quality assurance plan สาหรับ กระบวนการขึ้นรูปแบบ cold press หน้า 4/6 Mr. Tatsanai แก ้ไขปรับปรุง Flow Chart ให ้ถูกต ้อง Mr. Tatsanai 05 2-10-2007 ปรับปรุง Section and Related section โดยแยก Production section เป็ นนวนครและโรจนะ แก ้ไข Quality plan ให ้ถูกต ้องตามที่ได ้มีการ ปรับปรุง Mr. Tatsanai - เพิ่มเติม Quality assurance plan สาหรับ กระบวนการผลิต Off set, Cut-off โรงงานโรจนะ Mr. Tatsanai 07 27/01/2009 ปรับปรุงอ ้างอิงเอกสารที่เกี่ยวข ้องสาหรับ กระบวนการผลิต Off set, Cut-Off, Flexible และ Skill net โรงงานนวนคร Mr. Tatsanai 06 10-10-2008 - ปรับปรุงอ ้างอิงเอกสารที่เกี่ยวข ้องสาหรับ กระบวนการผลิต Off set, Cut-Off โรงงานโรจนะ Mr. Tatsanai 09 10-01-2010 ปรับปรุงผังกระบวนการผลิต Off set, Cut-Off, Flexible และ Skill net โรงงานโรจนะ หน้า 6/9 Mr. Tatsanai 08 26/02/2010 ปรับปรุงอ ้างอิงเอกสารที่เกี่ยวข ้องสาหรับ กระบวนการผลิต Off set, Cut-Off, Flexible และ Skill net โรงงานนวนครและโรจนะ หน้า 4/9, 5/9, 6/9 และ 7/9 Mr. Tatsanai 11 15/5/2015 แก ้ไข Flow Chart ให ้เป็ นปัจจุบัน และเพิ่ม Flow Chart ของโรงงานนวนคร Ms. Nuchjarin 10 1-6-2013 แก ้ไข Flow Chart ให ้เป็ นปัจจุบัน Mr. Vichanont 13 30-Jul-2018 การอนุมัติต ้องให ้Enginer up ปล่อยผ่าน แก ้ไขการอนุมัติของ Incoming และ testing โดย Inspecter สามารถปล่อยผ่านงานที่ไม่มีปัญหาได ้ เลย Ms. Nuchjarin 12 14-Jun-2018 แก ้ไข Flow Chart ให ้เป็ นปัจจุบัน Ms. Nuchjarin 14 13-Mar-2019 เพิ่มเติม Sale-Trading flow และ Information flow Ms. Nuchjarin Mr. Kittichai เพิ่มรายละเอียดการตรวจก่อนปล่อยงานของ QA Navanakorn 18 20-Sep-21
20 16-Jan-24 19 08-Aug-22 Doc No. P-GE-002 Rev. 20 Page 12 / 12 Rev. วันที่ รายละเอียดของการแก ้ไข ผู้รับผิดชอบ ของเก่า ของใหม่ - ไม่มีFlow Process Spider net - เพิ่ม Flow Process Spider net - เพิ่ม Flow Label Design กระบวนการตั้งแต่ Receive information from customers จนถึง ISO document center register Mr. Kittichai - ไม่มีFlow Label Design - เพิ่ม Flow เพิ่มกระบวนการตั้งแต่การรับคําสงซั่อื้ จนถึง Review S/O ของโรงงานนวนคร Mr. Kittichai - ไม่มีกระบวนการตั้งแต่การรับคําสงซั่ อจนถึง ื้ Review S/O ของโรงงานนวนคร