Paymentsmatter Boarding Process
STAGE 1
Log into Dash Board
with your Login and
select New Merchant
HERE
This is the start of the
boarding process and
once the merchant is
posted you can return
to an application at any
point until e-sig is sent
You will need to
advised that emails will
be sent to the
Merchant
STAGE 2
Select term of contract here
This is the landing Page where you are
setting the merchant up on our Systems
This is where they will see all the
transactions going through their terminal
This is Live with about 30 min delay on
Select Support standard is
8am – 10pm Mon –Sat transactions showing
8am – 6Pm Sunday Premium is 24/7 you can justify a small charge that will
boost your com’s
Toggles between Terminal and rates They will receive a welcome email but you
will have to give them their password
I suggest you use Ltd Co number for LTD
or LLP
For Partners or sole the last 6 Digits of
their phone number
STAGE 3
Select term of contract here
Select The terminal type
Add monthly Charge for Terminal
Add Monthly Charge for PCI
Add Monthly Charge for Analytics
Select Support standard is All have a minimum charge but this will
8am – 10pm Mon –Sat reflect on your com’s
8am – 6Pm Sunday Premium is 24/7 SEE TERMINAL CALCULATOR
The Monthly Fee is all the merchant will
Toggles between Terminal and rates see so as in the example they will be
charged £24.99 +VAT
The PCI charge is hidden!
So gives us the edge when we quote as
No PCI charges will not be seen on any
statements or Invoicing.
Not Press Acquiring to move to Rates
STAGE 4
You Select The Rates here
These are pre set minimums
you can obtain a nice residual by using
the up arrows to increase the margins
The Auth is set at 3p
You will receive a calculator from me that
will let you work out the estimated
residuals based on turnover and your
selling price
We revenue Share everything charged
Rates
&
Auth Fee
So its in your interest to keep things High
Auth Not charged on contactless TX
STAGE 4
Other Rates here
You can see that the standard Elavon rates
are showing Here
PCI is set at £0.00 as it is hidden in the
terminal charge
MMSC is £30.00 but we have negotiated
that this be waived so MMSC is £0.00
Terminal Recovery is if requires swap out
for faults So HOT SWAPS £0.00
Admin Fee ( Boarding )
Elavon charge between £25 -£99
We have waived
STAGE 5
Now you add the details of the
Merchant this is setting him on OUR
Systems
This will also be the log-in for
Analytics they get it regardless if
charged for or not. But why miss out
on extra Com’s tell them its being
added to the terminal price
Its all adds to the value of your coms
Ask them if they want it £2.00 a
month then see how your terminal
com’s goes up
Make sure you inform the merchant of
the password.. When completed they
will receive an email advising them
they have been set-up
See next screen for example.
STAGE 6
Now we starting to add the merchants
details
On here you can see you have help files
that come up as you start to complete
In Business description please add as
much info as you can also describing
any CNP or deposits it will assist your
app progress more quickly
If it’s a new Business and have a plan or
any supporting details can be added
here (only I file can added here )
If you have more file you can add them
later. DON’T PANIC !
if you do not fill in all the boxes you
will get a warning and will not let you
proceed.
STAGE 6
As you can see the product description
has been entered as food on the hoof
This will Error and be sent back to you
and now you have added 1 -2 days on
the application
Elavon need to understand the
merchant and what they do and how
they do it if in doubt contact Jed
The speed of approval is in your hands
and spending 5 -10 min’s inputting all
the info will get the deal pass quicker.
STAGE 7
Please compete all the required fields
Select ID Type and enter the ID
Number HERE
Make sure that this is up loaded in
the required place further into the
application
If it’s a Partnership or an Ltd then
additional Owners can be added by
clicking HERE
The ownership must match 80% -
100% to move forward
80% for Ltd anyone with 25% or more
100% for Partnerships
Check HERE
STAGE 8
Cheeky trick on this page Guys
If the Business address is the same as
their home address because they live
above click her to auto fill
Likewise if the Legal address is the same
as the business address then again use
the quick tick box and it will pull the
data from THE BUSINESS ADDRESS
If this is not the case then add details as
requested.
STAGE 9
This is now setting the profile
Make sure you answer all the details
as you did in the business description
So you should have advised about
deposits ( table bookings – room hire
anything that they may take a deposit
for)
CNP % and the size of deposit so 10%
How long before order completed?
If a business only takes bookings at
Christmas, Valentines, Mothers day
and Fathers day make sure you
advise as this can cause an issue at a
later date plus the bank will expect to
see larger amounts of CNP or deposits
at these times.
STAGE 10
THINK !!!!
Make sure you check all the
details are correct before you
submit as once the e-sig has
been sent if you have made
an error then it’s a case of a
new e-sig being generated
and this will delay the
application
Also the merchant will not be
best pleased and could
change their mind.
STAGE 11
Setting up the funding and Charge account
You will need a POB at this point as we
Verify the bank details HERE
If you have input incorrect details you will
get a warning
You can see we have listed the verification
Rules on the right to AGAIN PLEASE CHECK
Acceptable POB
Scan / Photo Cheque Book – Pay in Slip
Top of ban Statement must show logo and
details of account holder Sort and Account #
Screen Shot of account but must show all
above also the Web Page address.
STAGE 12
Here the Merchant can elect whom is
the contact for the account so this
could be a manager but we prefer
that it’s the business owner or
person who is signing the contract
If it same as the Signatory use the
quick link to save input all the data
again
Here
You are nearly done
Its not been difficult !!
STAGE 13
STOP THINK !!
Just recheck the banking details
With the details that you have
in front of you as this is a major
part of the application
STAGE 14
Upload all supporting Documentation
on this page
Please ensure you upload to the correct
box if you add the wrong file just
upload again and it will over write
You can only have 1 file in the Proof
boxes so it you need to upload a
second person then add in all other
documents box HERE
If you have been required to do a site
(card turnover over £200K) visit form
add it here
Put details in the notes box to identify
See example on next page.
Site visit form uploaded
Additional Info Uploaded
Add as many as required
ADD YOUR NOTES HERE
THAT’S IS CONRATULATIONS YOU HAVE JUST SENT YOUR
MERCHANT AN E-SIG COPY OF LEASE AND APPLICATION
They should have received an
email from Docusign
Check Spam folder
This may be in their spam as
some email clients do put it
in there for some reason
You can now contact
merchant to get it signed
If you have any issues please
contact me and I can assist
Keeping the wheels turning
• If you have any additional information that
needs to be added to an application
• for either error or was something tat could
be added after the e-sig had been sent
• Please send to the following Email address
and this will do directly to support
• The E-mail address is
• [email protected]
•