THE DERIVE JULY 2023 RECORD IN BUSINESS Magazine DISASTER RECOVERY PLANNING DISASTER RECOVERY PLANNING FACTORS INFLUENCING INHERENT TRAITS OF The Power Of DISCOVER THE METICULOUS DATA CUSTOMER SERVICE BUSINESS Computerised Record
Writer’s Note Writer’s Note J ULY 2 0 2 3 | P A G E 1 Nazzatul Liyana Editor-in-Chief Lastly, I hope that this magazine can be one of the most interesting magazine just like how the journey of making this magazine with ups and downs, laugh and tears. For now, let's just say "I hope you like Starbuck because I plan to give you a tall glass of it every month". Dear reader, Welcome to The Derive, the new and exciting magazines. It's quite a thrill to take my place as a newest editor of this great magazine. I've been read a lot of magazines since I was in secondary school. The entire details of this magazine would be very exciting for the readers. Once or maybe twice in your life would be the time where there were dramatic, enough to make you aware that the world is teetering between what has been and what's coming. I believe that this is one of those moments again for me, bringing the name of The Derive. First and foremost, I would like to praise and thank Allah SWT, the Almighty God who has given me His grace in writing this magazine as well as giving me the knowledge and opportunity to complete this magazine and being a Writer in Chief. Additionally, thank you and knowledgesharing of this e-magazine. As well as providing us with detailed intructions. Lastly, thank you to other team members, ‘Izzati Syahirah, Syafiqah Basirah Putri and Ayu Athira for being cooperating and understanding along the way we prepare this e-magazine.
J ULY 2 0 2 3 | P A G E 2 I would like to take this opportunity to offer my most sincere gratitude to each and every member of my group for their fantastic cooperation in the creation of this e-magazine. E-magazines are becoming increasingly popular as a versatile and efficient medium for sharing information and interacting with audiences because they enable the creation of interactive material, have aesthetic appeal, provide chances for storytelling, and are simple to distribute. Manager Editor Syafiqah Basirah Putri "Motivation is the catalyzing ingredient for every successful innovation.” – Clayton Christensen, economist and Harvard professor. I hope you all appreciate reading this piece and learn more for your business data. Enjoy the magazine! Writer's Note Writer's Note
J ULY 2 0 2 3 | P A G E 3 Writer’s Note Writer’s Note "A magazine or a newspaper is a shop. Each is an experiment and represents a new focus, a new ratio between commerce and intellect" John Jay Chapman Graphic Design Ayu Athira Creating an interesting, informative, and easy-to-read magazine article is something that every publication needs to know, regardless of their specific themes and topics. Thank you to Allah SWT, who gave us the opportunity to complete and published this E-magazine with his willingness. Special Appreciation for Miss Suhaida who helped us by providing the equipment that was necessary and vital, without which we would not have been able to work effectively on this assignment. we would also like to express our sincere gratitude to our friends and parents, who stood by us and encouraged us to work on this assignment. I hope our e-magazine can provide readers with a diverse range of content that caters to their interests and needs, and offers them a positive and engaging reading experience.
J ULY 2 0 2 3 | P A G E 4 I have always subscribed to motivational quotes. As horribly cheesy as they can sometimes be, I take great comfort in them: everyone needs a good pep talk at times. Even in the business world, I learn that a business needs good records their company to monitor the progress of your business. Records can show whether the business is improving, which items are selling, and what changes you need to make. Besides, good records also can increase the likelihood of business success. Assistant Editor Izzati Syahirah I’ll start with some pearlers; quotes from Martin Luther King, JR. "History will have to record that the greatest tragedy of this period of social transition was not the strident glamour of the bad people, but the appalling silence of the good people". Writer's Note Writer's Note In this magazine, there are a lot of ideas that you as a reader can take for example the ultimate guide to alternative recovery sites, harnessing the power of disaster recovery planning and many more. So, as a features editor, I hope that readers can take benefit from reading out the magazine.
TABLE OF CONTENTS 04 Business Computerised Record 05 Discover The Meticulous In Business Record 06 Revealing The Untold Worthiness Of Document PAGE 14 PAGE 16 PAGE 17 01 Unveiling The Maltitude of Document 02 Discovering the power and potential : the captivating feature of data 03 A complete guide to develop business record management PAGE 07 PAGE 10 PAGE 11 By Syafiqah Basirah Putri By Siti Nazzatul Liyana J ULY 2 0 2 3 | P A G E 5 +084-456-7890 thederive01@gmail.com More Information UiTM Kampus Samarahan 1
10 Crafting A Disaster Recovery Plans 11 Harnessing The Power Of Disaster Recovery Planning 12 The Ultimate Guide To Alternative Recovery Sites PAGE 26 PAGE 27 PAGE 30 By 'Izzati Syahirah PAGE 20 PAGE 23 PAGE 24 07 The Influence Of Business Records 08 Top Challenges In Providing Quality Customer Service 09 Mastering The Skills Of Effective Customer Service By Ayu Athira J ULY 2 0 2 3 | P A G E 6 +084-456-7890 thederive01@gmail.com More Information UiTM Kampus Samarahan 1
J ULY 2 0 2 3 | P A G E 7 DOCUMENT Exploring The Diverse Range By : Syafiqah Basirah Putri Editor Computerized Record Keeping System Manual Record Keeping System Manual record-keeping system is a traditional method of keeping business records that involves using pen and paper to record business transactions. This system is adequate for small businesses, part-timers, and freelancers. To create an effective record-keeping system, businesses can implement a document management system, check for record retention mandates, choose a reliable accounting software, and keep backups of all records. Accounting software keeps track of business financial records such as sales, expenses, inventory, and assets. The software delivers many advantages over manual recordkeeping, including speed, accuracy, and the ability to generate reports Using accounting software to keep track of income and expenses allows the business owner to make informed decisions as well as spend more time on other aspects of the business. The manual system is similar to the computerized system, but it is not automated and is slower. It is important to keep these records for at least Unveiling The Maltitude Of Computerized recordkeeping system is a method of keeping business records that is automated and faster than the manual system. A simple-to-use software program like Quicken (Intuit) or MS Money (Microsoft) eliminates the need for a handwritten set of books. You input each transaction, and the program will automatically generate reports three years after filing taxes, and the IRS recommends extending the period to six years. Are You Tracking These Important Types of Business Records? (2016, April 8). Patriot Software. https://www.patriotsoftware.com/blog/accounting/types-of-business-records-need-track/ Credit to Google
Financial Record-Keeping: Financial record-keeping is an essential aspect of running a business. It involves logging, storing, and disposing of important financial information for the business. Financial records include accounting records, bank statements, business loans, legal documents, I TYPE OF RECORDS A CLOSER LOOK AT THE VARIOUS J ULY 2 0 2 3 | P A G E 8 A sales log is an important income record that should include how much the business sells per day, per week, and per month, including the date, type of product or service, and the amount of each sale. Income records are an essential aspect of financial record-keeping for businesses. They show the income and received and can include deposit shown permits, and licenses. Financial records with fiscal value document the agency's financial transactions and obligations. They include invoices, receipts, bank statements, and other financial documents on bank statements, invoices, and cash register tapes. Keeping clear records of income is important for monitoring progress toward goals, preparing financial statements, and tax returns Credit to Google Credit to Google
J ULY 2 0 2 3 | P A G E 10 INHERENT TRAITS OF DATA By Syafiqah Basirah Putri Integrity Integrity is another critical characteristic of business record management. It refers to the quality of being complete, unaltered, and usable. In the context of records, integrity relates to the potential loss of physical or intellectual elements after a record has been created. A record has integrity if it is preserved without any alteration that would impair its use as an authentic record. It is also to ensure that records remain intact and unaltered throughout their lifecycle, from creation to disposal Reliability DISCOVERING THE POWER AND POTENTIAL: Authenticity Authenticity is a critical characteristic of business record management. It refers to the quality of being genuine, not a counterfeit, and free from tampering or corruption. Authentic records are those that are what they purport to be and have verifiably been created by the person who claims to be the creator. Authenticity means that the content, context, and structure of the record persist, and the record was duly issued by an authorized person or agency An authentic record is one that is proven to be what it purports to be and to have been created or sent by the person who purports to have created and sent it Reliability is another critical characteristic of business record management. It refers to the accuracy, consistency, and completeness of data or records. A reliable record is one that can be trusted as a full and accurate representation of the transactions, activities, or facts to which it attests and can be depended upon in the course of subsequent transactions or activities. To ensure reliability, records must be managed systematically and protected from loss, corruption, or duplication Automation is the use of technology to automate repetitive and manual tasks in business processes, resulting in improved efficiency, accuracy, and reduced costs. In business record management, automation can help to minimize costs, increase efficiency, and streamline processes from simple to complex. Automation can be used to carry out repeated tasks, especially in situations where manual efforts can be replaced. Compliance is a critical characteristic of business record management. It refers to an organization's adherence to laws, regulations, guidelines, and specifications relevant to its business processes. To ensure compliance, organizations must analyze their unique requirements and any mandates specific to their industry and then develop processes to meet these requirements Automation Compliance Records and Records Management – IspatGuru. (n.d.). Retrieved July 6, 2023, from https://www.ispatguru.com/records-and-recordsmanagement/#:~:text=From%20the%20records%20management%20perspective Credit to Google
J ULY 2 0 2 3 | P A G E 11 A COMPLETE GUIDE A COMPLETE GUIDE Record Identification and Categorization Keeping And Organizing Records and preserved. This allows organizations to easily and accurately identify, retrieve, and manage the records they need in a timely manner. Classifying records can be manual or automatic and can be done using a variety of technique. Some tips to improve filing accuracy include developing a classification system that is easy to understand and use, providing training to staff, and regularly reviewing and updating the classification system. Records must be clearly identified, organized into series, and stored in offices using file plans that document the method used to organize the records. Records should be maintained in a way that ensures their usability over time. This includes ensuring that they are stored in a format that can be accessed and read in the future. Each organization should decide what they need to do with its records. It means looking at the storage systems that are already in place and figuring out how they are used. It helps figure out what will be needed in the future. Managing records should have clear steps for making, destroying, and getting rid of records. The process lets businesses make the correct legal records. It also helps companies to keep records based on rules for keeping them. T his process is important because it helps to improve the efficiency and effectiveness of managing, storing, and accessing records, as well as ensuring that they are properly protected Establishing and enforcing policies, standards, and guidelines is an essential part of the records management process. Records management policies and procedures should be established to ensure the creation of complete and accurate records. For instance, agencies must establish policies and procedures to ensure that electronic records and their documentation are retained and accessible as long as needed. Records management policies should be formal documents that outline an organization's procedures for managing its records Establishing and Enforcing Policies Standard and Guidelines 1. 2. 3. Credit to Google
J ULY 2 0 2 3 | P A G E 12 Integrating Record Management As Part of Daily Operations Providing Internal and External Access Assigning responsibilities and managers is essential for effective records management. Records management roles and responsibilities should be clearly defined and assigned to specific individuals or teams within an organization. Records managers are responsible for incorporating policies and procedures for the creation of adequate records into the records management program, and for ensuring that records are properly classified, indexed, filed, preserved, and protected. Integrating records management as part of daily operations involves establishing procedures and guidelines for managing records, providing a range of services relating to the management and use of records, designing, implementing, and administering specialized systems for managing records, and integrating records management into business systems and processes. Records management should be regularly reviewed and updated to ensure that it remains effective and relevant to the organization's needs. It is involves ensuring that records are accessible to those who need them while also protecting sensitive information. Access to records should be granted only to authorized personnel, in accordance with applicable laws and regulations, and should be monitored and audited to ensure that it is being provided only to authorized personnel and that sensitive information is protected. Providing access to records can be done through a variety of means, including electronic systems, paper records, and other formats. It is important to determine efficient and effective means of maintaining, handling, and storing records before the records are created and then reassess storage arrangements as the records’ requirements change. Maintenance processes may be needed to prevent physical damage to the media. Records may need to be copied to newer versions of the same media to prevent data erosion. Hardware and software obsolescence may affect the readability of stored electronic records. Assigning responsibilities and managers Maintaining Usability 4. 5. 6. 7. Credit to Google Credit to Google
J ULY 2 0 2 3 | P A G E 14 Business Computerised Record A "THE POWER OF ELECTRONIC RECORD IN THE WORLD OF BUSINESS" What is Computerised Records? staff to save anything they need on the cloud rather than filing cabinets. This innovative solution not only eliminates the need for physical storage space but also offers a myriad of benefits such as enhanced security, easy collaboration, and seamless remote access. By harnessing the power of the cloud, organizations can streamline their operations, boost productivity, and embrace a In addition, this remarkable tool has the ability to effortlessly track document updates and maintain comprehensive audit trails. This invaluable feature greatly facilitates the process of establishing compliance during audits or inspections, ensuring a seamless and efficient experience. computerized or electronic record refers to information that is created, utilized, and stored in a format that is exclusively comprehensible by a computer. In today's digital age, the cloud has revolutionized the way organizations manage their data. It allows By: Siti Nazzatul Liyana Why should I keep records? | Internal Revenue Service. (n.d.). Www.irs.gov. https://www.irs.gov/businesses/small-businesses-self-employed/why-should-i-keep-records#:~:text=You%20need%20good%20records%20to
J ULY 2 0 2 3 | P A G E 15 2022 Why Use Several benefits to implementing electronic records have been recognised. Among the benefits is more legal certainty. In the case of litigation or the necessity for a risk management system, record management ensures the effective administration of documents-evidence of corporate activities. This advantage is offered to workers, clients, shareholders, and other interested parties. Then, prevention of risks. It can reduce from unintentional record deletion or release of important information. In Addition, making information easy to search for, find, retrieve, and edit, without having to move a step. This is because all the data is already recorded using electronic records. Records management is not leaving behind in developing the manner of record keeping in this era of modernity. Among the initiatives that have been adopted is the use of a computer to store records electronically. As a result, some of the functions of this document have been recognised. One of the most compelling reasons to change to electronic record keeping is the potential cost savings. In addition to centralising the materials, the correct electronic document management will provide you with various additional cost-saving possibilities. Other than that, it can make the most of the available facility space. You need to maximise the value of your fiscal assets, and turning digital allows you to make the most of your building space. Electronic Records Benefit of Computerised Record Credit to Canva Credit to Canva
2022 J ULY 2 0 2 3 | P A G E 16 The importance of Meticulous Record is helps to maximize all the expenses you claim and reduce your tax obligations. This is because all the transaction have been recorded, hence there is a prove for the particular records. Other than that, it gives you the information you need to run your business and help it grow. Meticulous or systematic record is a record which is to summarize the transactions in a chronological order. In other words, a very careful about doing something in an extremely accurate and exact way. It is also to provide information both internal and external users, which can be beneficial to the future plans. Besides, it can detect the errors in recording the information. he Meticulous Record helps the users to understand the day to day transactions in a systematic manner so as to gain JDJD T knowledge about overall business. Other than that, it is to provide accurate and up-to-date information about the financial position of a company as well as maintain accurate and complete records of financial transactions. Then, it helps the users to understand the day to day transactions in a systematic manner so as to gain knowledge about overall business. Besides, it is to keep a comprehensive record of all the financial transactions of any entity or organisation. DDIISSCCOOVVEERR WEDNESDAY, 20 JUNE 2023 TTHHEE MMEETTIICCUULLOOUUSSRREECCOORRDDIINNBBUUSSIINNEESSSS For instance, all the record needed is ready. Hence, it will be easy to refer before running the business. In addition, it also helps identify the strengths and weaknesses in your business. From the record, you will know which part should be fix and maintain. Hence, it is very importance to have a Meticulous Record in Business, Credit to Canva Credit to Canva
J ULY 2 0 2 3 | P A G E 17 REVEALING THE UNTOLD WORTHINESS OF DOCUMENT: The Importance It is the keeping of a record of one's activities, such as financial transactions, by entering data into ledgers or journals and filing papers. In other words, it is a recounting, registration, and reporting. There are two methods of Record Keeping which is Manual Record Keeping and Digital Record Keeping. Manual recordkeeping is keeping records by hand with a pen and paper. Whereas digital recordkeeping involves keeping records with electronic tools such as spreadsheets, databases, or accounting software. The main purpose of record keeping is to give trustworthy proof and information regarding 'who, what, when, and why' something occurred. A good records are required to track the success of your firm. Records may reveal whether or not your firm is improving, which things are selling, and what improvements need to be made. Good records can boost the chances of a company's success. "A Revealing Insight Into Their Signifcance" What is Documentation? Credit to Canva
J ULY 2 0 2 3 | P A G E 1 There are four types of data kigration which are 8 database, application, storage, and cloud migration. There are few riskiness of the migrated record keeping which are the Data Loss Risk as some data may be loss during the migration. Then, Data Corruption Risk. The Unneeded data may be moved into the new system, potentially resulting in crashes and data corruption. Migrated documents allows you to easily migrate large numbers of documents by relaxing some constraints that Vault typically enforces. Migrated is a document where those held by people or corporations in the United States or elsewhere. Those maintained by the owners overseas are difficult to get, but if the owners and local archivists trust each other, a deal can be reached to bring back them for mutual benefit. Name, A. (n.d.). About Records | Government Recordkeeping | Archives of Manitoba. Www.gov.mb.ca. mmkkmhttps://www.gov.mb.ca/chc/archives/gro/recordkeeping/about_records.html#:~:text=Their%20purpose%20is%20to%20provide Credit to Canva Credit to Canva
J ULY 2 0 2 3 | P A G E 2 0 2023 M ost small enteprises do not maintain their accounting reocrds properly. Moreover the influence of accounting records business performance has not been well documented T r e n d i n g BUSINESS RECORD ON OVERALL BUSINESS PERFORMANCE It is very difficult to determine the role that accounting records play on business performance. There is actually a positive relationship between accounting records and business performance. The analysis shows that education, nature of business ownership, training and business size are the main factors in influencing accounting records. Storage and information for planning are also extracted from these records. It is recommended tthat the entrepreneurs should be trained in record keeping to improved their business performance. The main objective stated in this article is to establish a relationship between the maintenance of accounting records and business performance are: Continue reading at next page > Credit to Canva Credit to Canva By Ayu Athira Rais
J ULY 2 0 2 3 | P A G E 21 1. 2. 3. 4. Accounting records that are properly maintained and verified are very good evidence in a court of law in preventing the occurrence of fraud by consumers, suppliers, and workers. It can also serve as a balance sheet in negotiating the value of business assets to be sold. Business records are also useful if you accept a partner to share ownership of your company or ask for a loan or bank overdraft. It will determine its worth and the state of the business. To establish the quality of accounting records maintained by small enterprises. To establish the factors that influence record keeping in the business To determine the type of information extracted from accounting records. To linked accounting records to business performance among small business THE EXCELLENT BENEFITS OF A RECORD SYSTEM A financial record keeping system will provide the information needed to help business owners make good decisions for future business plans. Financial institutions can only help when they have clear evidence that the business’s cash flows can meet principal and interest payments. IMR652 : MANAGEMENT OF BUSINESS RECORD. (n.d.). http://businessrecordpuncakperdana.blogspot.com/p/article-2.html Credit to Canva
J ULY 2 0 2 3 | P A G E 2 2 Challenges Faced in Providing Quality Customer Service In today's competitive business landscape, providing quality customer service has become more important than ever. However, there are several challenges that organizations often encounter in their quest to deliver exceptional customer service. The absence of qualified professionals, such as a records manager and an archivist, will lead to difficulties in the organization's structure. Due to the technical considerations involved, the record center is responsible for ensuring that its employees have the required levels of experience and a diverse set of skills. This applies not only to the employees who will be working in their newly created positions in information technology, but also to those who will be working in computer science, information and content management, business systems analysis, large-scale procurement, communications, and organization-change management. The third obstacle in the way of providing exceptional customer service is the Lack of vital records management tools. There is a lack of management tools, which prevents successful and efficient management of electronic records. The usability, capability, and accessibility of the records may be impaired in the Next. Inadequate Staff. The administration of personnel records is an essential function in any type of business. A common reason for a person to resign from their position is the desire to further safeguard the long-term rights and interests of both the employee and the organization. As a result, it is the responsibility of records managers to ensure that they are brought to the attention of decision-makers working within their organizations. The key to succeeding in achieving acknowledgment for one's work as a records manager is to persuade management that the job serves as a critical enabler for the organization. Knowledge is something that employees require in order to carry out their official obligations and responsibilities in a way that is effective, transparent, and efficient. TOP CHALLENGES IN PROVIDING PROVIDING QUALITY CUSTOMER SERVICE PROVIDING QUALITY CUSTOMER SERVICE absence of efficient technologies and/or institutional policies and norms for filing and managing records. There is no additional charge for service. Due to this problem, the space available for storage in the record center has been expanded. Otherwise, the record centre operation does not follow the correct procedures and disregards the value of records, which are the causes of unmanaged problems. Lastly, security and protection of Archives and Records. Vital records include significant and frequently secret information by nature of records management. It might be difficult to keep that data secure. Some businesses maintain important documents in closed storage that is only available to authorized people, according to Chris Mackechnie (n.d.). The expense of holding the papers is only increased by the cost of controlling access, keeping access logs, and allocating authorization levels. There isn't much the organization can do after the document is signed out to guarantee that it stays private and isn't unintentionally or on purpose shared with anyone else inside or outside the company. Credit to Canva Credit to Canva
EFFECTIVE CUSTOMER SERVICE 1. 2. "Unleashing The Power of Effective Communication and Satisfaction" The value of excellent customer service is becoming more and more recognized. Successful service businesses see being good at delivering a high level of customer service as an effective means of gaining advantage over existing competitors in a national market, as a way of resisting the infiltration of foreign competitors, or as a means to internationalise. Consequently, many service organisations are now starting to pay more than just lip-service to the creation of the operational means to deliver a competitive level of quality of service to match customers' expectation of service. The difficulties that a service organization has in preserving service quality have received considerable attention (Horowitz, 1987; Johnston, 1987; Moores, 1986). They are primarily related to the fact that customers are involved in the service production process, that many aspects of service quality are intangible and individualistic, and that services are multi-stage heterogeneous in nature, all of which make applying quality procedures used in manufacturing more difficult. Reliability Mastering The Skills Of TWO DIMENSIONS OF CUSTOMER SERVICE AFFECTING QUALITY OF SERVICE J ULY 2 0 2 3 | P A G E 2 3 In today's competitive market, building strong relationships with your valued consumers is essential. One surefire way to earn their trust and appreciation is by fulfilling your commitments as promised and on schedule. By consistently meeting and exceeding expectations, you can establish a reputation for reliability and excellence that will set you apart from the competition Responsiveness The ability to assist customers quickly while also being ready to do so. In today's fast-paced and chaotic atmosphere, prompt and thoughtful response to questions and concerns raised by customers is absolutely essential. Maintaining a prompt response time is essential, despite the fact that some of your consumers may be slow to get back to you. Respond as quickly as you can to ensure that your clients are aware that you are, at the very least, attempting to fulfill their request. Credit to Canva
1. 2. This deals with understanding customer segments, customer needs and retention methods so that there is customer satisfaction and eventually loyalty. Some of the attributes of customer strategy are described below CUSTOMER SERVICE CUSTOMER SERVICE KEY FACTORS INFLUENCING J ULY 2 0 2 3 | P A G E 2 4 If service providers are to achieve quality customer service, they have to develop service standards that must be communicated to customers so that they know what to expect. The customers need to be told about the level and quality of service they will receive. As such, archivists and records managers should come up with records service standards specific or peculiar to them, not relying on general service standards for the entire organization. The channel strategy deals with the channels of communication and distribution that should be used for effective and efficient delivery of services/products. The channels used by the service providers should give customers easy access to services. The service providers should try by all means to make use of the channels preferred by customers. Where possible, there should be varied channels so that the customers are given a choice. It is the duty of the service provider to constantly seek ways of communicating with their customers because they have to know what services are provided and how this is done. ARMUs could benefit from using channels such as ‘faceto-face’, telephone, brochures, social networks, newsletters, the Internet and email instead of their customers physically going to the service points. The customers should not come to the registry or archives for everything. The service providers can scan and send documents electronically. Service Standard Customer Strategy: Channel Strategy: Another factor impacting on customer service is the promptness of the service. Customers should not be kept waiting for a long time. They should be attended to immediately and, if not, they should be told how long they have to wait to get what they have requested. In cases where a service provider is unable to assist, the customer should be told instead of being kept waiting. Providers of information/records services are charged with the responsibility for providing timely information, which is critical for the effective functioning of an organization. Timely information enables action officers to meet deadlines and to carry out their duties diligently Product Strategy Credit to Canva 3.
J ULY 2 0 2 3 | P A G E 2 6 Centralized computer systems are currently being replaced or linked to dispersed systems. Furthermore, numerous servers are linked to a business network to balance their processing power. If one of the servers in the networked environment fails, this will cause problems for both the users and the firm. System crashes can happen for a variety of causes. A crisis might create a temporary outage for businesses. The company Recovery Plan is a document that aids an organization in resuming company operations. A Disaster Recovery Plan (DRP), on the other hand, is a document intended to help an organization recover from data losses and restore data assets. A DRP should be a proactive document that is alive and well. It is an action plan that identifies a collection of rules, processes, and resources used to monitor and manage business information technology (IT) before, during, and after a disaster. Natural calamities include fires, earthquakes, lightning, storms, static electricity; software faults; hardware or system malfunctions, and power outages. Computer viruses; manufactured threats, such as vandalism, hackers, and sabotage; and human error, such as improper computer shutdown, spilling liquids on the computer, and cigarette ash. Between 1960 and 1980, disaster recovery was a term used by computer vendors to describe a plan to back up mainframe computers during natural disasters. These plans were used by organizations with large mainframe computers and data locations for regular business operations. Due to the costly data recovery planning process, backup data services were successful Credit to Pinterest The key issues, for example, are a need for system security and staff sabotage. While some computer hackers work outside the firm, this is only sometimes true. Although passwords and firewalls prevent virus and attackers from infiltrating business networks, they can be ineffective. The importance of data security must be recognized by corporate management. CRAFTING A DISASTER RECOVERY PLAN By 'Izzati Syahirah in the 1970s. According to a poll, 85% of Fortune 1,000 corporations had disaster recovery strategies, with 80% focusing on data center resources, 50% on network security, and less than 35% on PC LAN data preservation. Hawkins, S. M., Yen, D. C., & Chou, D. C. (2000). Disaster recovery planning: a strategy for data security. Information Management & Computer Security, 8(5), 222–230. https://doi.org/10.1108/09685220010353150 Credit to Google Credit to Google
J ULY 2 0 2 3 | P A G E 2 7 OF DISASTER RECOVERY PLANNING HARNESSING Creating a DRP identifies different procedures to help an organization recover from data losses and restore data assets. This technique yields the following seven advantages: Management may focus on other vital issues connected to disaster recovery by organizing reaction teams to handle specialized roles during a crisis. Managers must deal with consumer relations, corporate liabilities, vendor difficulties, increased personnel demands, and legal concerns depending on the type and magnitude of the catastrophe. Top-level management may take the time needed to analyze all the possibilities and choices for disaster recovery by building a DRP before the disaster occurs. Corporate activities may be promptly re-established with minimum delays since tactical reaction teams or competent individuals are in place, and an alternate site is accessible within a short period. administrator, and that individual was injured during the tragedy, the business network would have a tough time re-establishing itself in the minimum period. The organization can establish redundancy within its corporate hierarchy by allocating recovery tasks to key employees who know what to perform in an emergency. REMOVING THE POSSIBILITY OF MISUNDERSTANDING AND INACCURACY PROVIDING SELECTIONS AMID A DISASTER. REDUCING INTERRUPTIONS TO BUSINESS OPERATIONS REDUCING DEPENDENCY ON CRITICAL PERSONNEL. If the tasks of re-establishing a LAN were left to the systems administrator or network " Credit to Pinterest THE POWER Credit to Canva
J ULY 2 0 2 3 | P A G E 2 8 Data is one of the most valuable assets in any organization. Data may be saved in various formats, including databases, spreadsheets, and documents. Customer databases, financial papers, mailing lists, and EDI forms from vendors and customers are examples of critical data. This data might be saved on magnetic media, such as tape backups or hard drives in LAN servers. Suppose a corporation is located prone to flooding or severe weather. In that case, its DRP may include raising computer equipment off the floor and into wall-mounted racks where early water will not damage the computer equipment. When a calamity destroys a building, corporate headquarters must be relocated. A DRP might also contain a logistical aid team that would give employees thorough assistance. A disaster recovery plan addresses most problems that might occur during a crisis. It provides the required resources to tackle those problems, allowing management to focus on other vital matters. ASSISTING IN AN ORDERLY RECOVERY. ENSURE THE SAFETY OF THE STRONG WORKFORCE. ORGANISATIONAL DATA SECURITY. Credit to Pinterest
J ULY 2 0 2 3 | P A G E 3 0 You may need to relocate the business records if a flood, storm, or fire caused the disaster. When shifting company processes to a different location, mission-critical resources must also be addressed. CONTRACTS OF VENDOR MAINTENANCE. ALTERNATIVE RECOVERY SITES " This is a crucial technique, particularly for organizations with tiny computer networks. Under a vendor maintenance agreement, computer hardware providers take responsibility for equipment recovery, repair, and replacement. If a normal agreement cannot cover losses caused by external sources such as a fire or flood, an additional agreement may be required to pay these costs. RAPID SHIPPING PROGRAMME. The maintenance contract might require suppliers to supply hardware replacement to the original or alternative site within three to five days. This speedy shipping programme is ideal for businesses that can afford to have their networks offline for a week or more. Credit to Pinterest The Ultimate Guide To
J ULY 2 0 2 3 | P A G E 31 HOT SITES A hot site is a fully equipped building with computer resources, such as FAX, hardware, software, telecommunications, office supplies, and peripherals, designed to minimize network outages and provide a ready-to-go computer system. Located within 30 kilometers of a customer site, it offers residential facilities and serves as a practice model for employee education during business disaster recovery planning. Regular practice of catastrophe scenarios helps management and personnel better prepare for future disasters. A cold site is just an empty structure that is connected, air-conditioned, and computer-ready (Patrowicz, 1998). Because of the time necessary to set up the equipment and be fully functional, cold locations should only be considered if the organiZation is in a hurry (Semer, 1998). COLD SITES. This recovery site consists of a self-contained mobile caravan that holds all computer equipment. These trailers include backup power generators and may be outfitted with all essential computing devices as needed. Although it varies, the normal recuperation period for a mobile recovery center is a week or more (Rothstein, 1998). MOBILE REHABILITATION SERVICES. MIRROR SITES. A mirrored site is equipped with hardware and communications equipment for rapid operations, similar to a hot site. Corporations typically own these locations, allowing data to be delivered as processed at the main facility. Some businesses transmit daily backup tapes to a mirrored location, ensuring only the latest transactions are recovered. The starting time remains consistent regardless of data delivery. Credit to Pinterest Credit to Pinterest
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