HAMPTON ROADS AREA COMMAND2025 ANNUAL IMPACT REPORTServing Hope When It Is Needed MostNorfolk • C hesapeake •Virg inia BeachPortsmouth •Suffolk • Western Tide water
To have the Hampton Roadsarea be a place where people ofall ages live in safe andsustainable communities inwhich differences are respectedand people are empowered tolearn, work and worship infreedom.MissionThe Salvation Army, aninternational movement, is anevangelical part of the universalChristian Church. Its messageis based on the Bible. Itsministry is motivated by thelove of God. Its mission is topreach the gospel of JesusChrist and to meet human needsin His name withoutdiscrimination.VisionValuesThe Salvation Army's core values arerooted in Christian faith, focusing oncompassion, integrity, and respect toserve those in need withoutdiscrimination. Key principles includeupholding human dignity, accountabilityin action, collaboration, and a dedicationto sharing the love of Jesus Christ whiletransforming communities.
Dear Friends and Supporters,One word defines who we are as we look back and move forward together: HOPE.Across the entire Salvation Army Hampton Roads Area Command, hope is more than an idea—itis our shared calling and our united commitment. We have stood together to meet the needs of ourneighbors in crisis because of your generosity, service, and faithfulness. As one Army, we haveprovided meals to the hungry, shelter to the vulnerable, assistance to families in distress, andemotional and spiritual care to those searching for renewed purpose. Every act of compassionreflects our collective mission to serve others in His name.Hope is not just alive—it is growing stronger throughout Hampton Roads. We see it in themother who now has a safe place to raise her children, the veteran rebuilding his life with dignity,the senior reassured that they are not alone, and the children discovering encouragement andopportunity through our programs. These stories are not isolated moments; they are the results ofa unified force—staff, volunteers, donors, and community partners—working together to bringlight into difficult places.As we look ahead, our commitment remains steadfast. Together, we will continue to fight poverty,expand life-changing services, and ensure that every person who turns to The Salvation Army ismet with compassion, respect, and practical help. The challenges before us are real, but so is ourresolve. United in mission and anchored in hope, there is no need we cannot face together.Thank you for standing with us, for believing in this work, and for being part of a communitydedicated to doing the most good. Together, we will continue to bring hope to Hampton Roads—today, tomorrow, and for generations to come.Leadership Message“Be strong and take heart, allyou who hope in the Lord.”— Psalm 31:24God’s Blessings to Each of You,Majors Chris & Sandy Flanagan
advisory boardDear Fellow Supporters,As we reflect on 2025, we are reminded that this year has been defined by one powerful word: HOPE.Because of you, hope was not just an idea, it was a lifeline. Your generosity made it possible for families to findsafe shelter, for neighbors to receive nourishing meals, for children to experience encouragement and stability,and for individuals facing crisis to begin again with dignity. In moments when uncertainty felt overwhelming,your compassion ensured that hope remained present, practical, and personal.Throughout this past year, we witnessed hope take shape in countless ways: a mother securing permanenthousing, a senior receiving meals and reassurance, a struggling family avoiding eviction, a child discoveringconfidence and joy. These are not just services provided—they are lives changed because you chose to standalongside us. Looking ahead, our commitment is to carry this hope even further into our community. Todd V. Savage Board Chairman Tymoff + Moss ArchitectsHarvey NewtonBoard Vice ChairmanAGI Dr. Rebecca Adams Chesapeake Public Schools - Ret. Scott Bateman COVA Brewing CompanyJim BealePaxton Company Tracy Urig Board Treasurer Colby & Company, PLC Marilyn Castro Old Dominion University Robert David Cobbs Jr. Norfolk Southern, Ret. Cheryl Hickok RW Towne Realty Geree Jackson Portsmouth Public Schools Audra Jeffries Chesapeake Public Schools Gerard “Jerry” Kent TowneBank Andrew Knox The Christian BroadcastingNetworkRichard LawNorfolk State UniversityScott LoweryLowery ConstructionAshleigh Newman-Twyman Whiting Turner Contracting Co. Michele Potter Virginia Natural Gas Daniel Thibodeau Eastern Virginia Medical School Angela Whilden MOI, Inc. Roby Blakenship Lifetime MemberDwight Schaubach Lifetime Member Dr. Delores Wilson EmeritusWith heartfelt gratitude & blessings,Todd V. SavageTodd V. Savage, Advisory Board ChairmanThe needs remain great, but so does the opportunity to serve, to uplift, and to remind everyperson we encounter that they are not alone. With your continued partnership, we willexpand our reach and strengthen our mission to meet human needs wherever they arise.On behalf of our Advisory Board, officers, staff, and volunteers, thank you for being thereason hope lives here. Your faithful support makes transformation possible every single day.Troy Brinkley Impera Commercial & Land Co. Blake Hadley TowneInsurance Shana James Norfolk State University Sarah Taylor The Blocker Foundation
suffolk corpshampton roads area commandSoon after beginning his ministerial career in England in 1852, William Booth abandoned the conceptof the traditional church pulpit in favor of taking the gospel of Jesus Christ directly to the people.Walking the streets of London, he preached to the poor, the homeless, the hungry, and the destitute.When Booth read a printer's proof of the 1878 “Christian Mission” annual report, he noticed thestatement, “The Christian Mission is a volunteer army.” Crossing out the words “volunteer army,” hepenned in “Salvation Army.” From those words came the basis of the foundation deed ofThe Salvation Army.Who we Arewhere we servekroc hampton roads portsmouth corpsmen’s hope centerA community center offeringfitness, aquatics, worship, andyouth programs such as musicinstruction and summer camp.The Hope Center provides anemergency shelter, veteranstransitional housing, dayservices, meal support, and casemanagement.NorfolkChesapeakeVirginia BeachPortsmouthSuffolk provides a food pantry,community meals, social serviceprograms, youth and seniorprograms, and fellowship.Portsmouth provides a foodpantry, community meals,social service programs,youth programs, andfellowship.Administrative offices, foodpantry, social service programs,and H.O.P.E Village(transitional housing for womenand women with children).norfolk locationSuffolkFranklinSmithfieldSurry CountyIsle of Wight CountySouthampton CountyNorthampton CountyAccomack CountyToday, The Salvation Army is active in virtually every corner of the worldand serves in over 130 countries, offering the message of God’s healing andhope to all those in need.
PROGRAM OVERVIEWfeedingCASE MANAGEMENT YOUTH PROGRAMSFood PantriesMobilized DistributionCommunity FeedingHomelessness InterventionHeating AssistanceUtility Termination PreventionChristmas AssistanceBack-to-School SupportPathway of HopeHOUSING, SHELTER,& REHABILITATIONH.O.P.E. VillageMen’s Hope CenterVeterans Transitional HousingAdult Rehabilitation CenterDISASTER RESPONSEWORSHIP PROGRAMSChristian EducationSunday SchoolWorship ServicesMen, Women, and Youth MinistriesRecreation ProgramsSummer Day Camp ActivitiesRappahannock Camp & RetreatCenterMusic & Arts ProgramsEmergency Disaster ReliefHAMPTON ROADS AREA COMMANDCOMMUNITY DIRECTORYHAMPTON ROADS AREA COMMANDMajors Chris & Sandy FlanaganArea Commanders5525 Raby Rd.Norfolk, VA 23502(757) 543-8100SALVATIONARMYHRVA.ORGSOCIAL SERVICES(757) [email protected] MillerSocial Services DirectorSeth AtkinsonEmergency Services Program ManagerH.O.P.E. VILLAGEPamela BlountProgram Manager(757) 502-4009PATHWAY OF HOPEVeronica BanksCase Manager(757) 543-8100HAMPTON ROADS KROC CENTER &CORPSCaptain Ruth CanciaSenior Kroc Center OfficerJosie ShowersKroc DirectorCaptain Shimei HewittOfficer for Congregational Life1401 Ballentine Blvd.Norfolk, VA 23504(757) 622-5762KROCHAMPTONROADS.ORGMEN'S HOPE CENTERSherika HuntProgram Manager203 West 19th St.Norfolk, VA 23517(757) 622-3471PORTSMOUTH CORPSMajor Ronnette SmithCorps Officer2306 Airline Blvd.Portsmouth, VA 23701(757) 393-2519SUFFOLK CORPSCaptains Adrian &Karen TwinneyCorps Officers400 Bank St.Suffolk, VA 23434(757) 539-5201ADULT REHABILITATION CENTERMajor David AtkinsARC Administrator5560 Virginia Beach Blvd.Virginia Beach, VA 23462(757) 499-0032FAMILY STORE & DONATION CENTER5524 Virginia Beach Blvd.Virginia Beach, VA 23462(757) 499-0032 | SATRUCK.ORGFaithfully ServingHampton RoadsSince 1905
a year of service in action
thousand points of lightprosource bike-a-thonred shield pro-amunited way day of caringevent highlightsswing fore stringsDozens of donors and community members gathered at Topgolf tosupport our annual Swing Fore Strings fundraiser, in support of theKroc Center’s HeartStrings & Valves music program.2025 marked the fourth year of ProSource’s Bike-A-Thon - a bikedrive to support The Salvation Army’s Angel Tree program. Morethan 100 bikes were donated by local businesses and donors!Day of Caring is the United Way’s largest day of the year forvolunteering. Members from Sentara, TowneBank, AAA, and VirginiaNatural Gas gathered across the Command to complete a variety offacility beautification projects.The Red Shield Pro-Am invites our community to the prestigiousElizabeth Manor Golf & Country Club for an impactful and inspiringcelebration of the incredible work that happens at H.O.P.E Village.Inspired by the ship’s namesake, Thousand Points ofLight is the USS George H.W. Bush’s community service and volunteerinitiative. Dozens of sailors completed several landscaping andbeautification projects across our Command.
Area Command 3,463Portsouth Corps 725Suffolk Corps 789answering the callin hampton roadsFrom shelter and meals to holistic support and seasonal assistance, The SalvationArmy Hampton Roads Area Command delivers comprehensive programs tailored tomeet the specific needs of our neighbors across the community. Our donors, corporatepartners, and volunteers are vital to helping us move our mission forward.
584CaseManagementHours57ClientsServedwww.PathwayOfHope757.orgThe Salvation Army’s Pathway of Hope program is a strengthsbased, case-management program that helps families with childrenbreak the generational cycle of poverty and crisis. This initiativemarks a pivotal shift from treating the symptoms of poverty topreventing the epidemic at its root. It provides individualizedservices—including job training, housing assistance, and financialcoaching—to move families from vulnerability to self-sufficiency,often lasting 6 months to 2 years. Our goals are to help familiesachieve stability, self-sufficiency, and increased hope, measuringoutcomes like employment, sobriety, and improved housing.pathway of hopeClients receiveMs. Deanna Bell, a mother of six, is on a journey of resilience and determination to create a betterfuture for her family. Having grown up in foster care and later raising her children in public housing,she made a conscious decision to break the cycle of instability. Seeking change, she reached out to•A network of support•A sense of community•Holistic programs•Spiritual guidance•Job training•Health services•Childcare and education•Housing options•Legal servicesClient spotlight“For the firsttime, I didn’tfeel judged.I feltsupported.”You can watch The BellFamily’s story by visitingThe Salvation Army and was introduced to our Pathwayof Hope program. Through the program, Ms. Bellreceived guidance in financial stability and moneymanagement, empowering her to plan ahead and reducereliance on assistance. Despite ongoing challenges, sheremains committed to moving forward, motivated eachday by her role as a provider and mother.
28,080Meals Served70Clients SecuredPermanentHousing90%EmploymentRate27Women Served30ChildrenServed20,926Nights ofShelter1,199Received DayServicesHope CenterH.O.P.E. VillageOur Hope Center provides a men’s emergency shelter, day services formen and women, community meal support, and vital case management.In partnership with Department of Veterans Affairs, we also offer atransitional housing and resource program for veterans.A life-changing transitional housing program for women and womenwith children battling homelessness. Through safe, temporary housingand comprehensive support services, residents receive the resources andskills to secure and maintain permanent housing, achieve financialindependence, and build a stable future. It offers single-family homesand duplexes, an on-site office, and a Center for Learning, which servesas a hub for education, employment training, and financial literacydevelopment.shelterstat ist icsshelter
MealsS ervedNorfolk, Chesapeake,& Virginia Beach 378,070Portsmouth 17,675Suffolk & WesternTidewater 54,714Regional total 450,459Norfolk, Chesapeake, &Virginia Beach 3,463Portsmouth 725Suffolk & WesternTidewater 789our impact across the regionFeeding ProgramOur Feeding Program is a multi-faceted approach to providecritical food access to individuals and families facing hunger andfood insecurity through multiple, community-based distributionmodels. It includes food pantries, mobilized meal and foodpackage distribution, in-house community feeding, and streetoutreach.hopeline CrisisinterventionOur HOPEline Crisis Intervention is a multi-tiered supportsystem for those in need. It includes Rental Assistance, WaterUtility Assistance, Dominion EnergyShare and VirginiaNatural Gas Assistance. Our resources are accessed throughreferrals from various community partners.Individuals that received assistanceregional total 4,977
62AttendedCampRappahannock66HeartStrings &Valves StudentsHeartStrings & Valves is an after-school strings and brass music program for students in grades 1 to 6.The program is designed to provide hands-on music education, enhance academic achievement, buildlife skills, improve creativity, promote social development, increase a sense of community, and developan appreciation for music in young students.Our local summer day camps provide a balanced schedule of educationalenrichment, creative arts, recreation, character-building activities, and socialemotional learning. Children receive nutritious meals and caring supervisionwhile developing confidence, teamwork, and positive relationships with peersand mentors. Day Camp focuses on whole-child development—encouragingrespect, responsibility, and resilience while helping youth discover their uniquetalents and potential. Local camp experiences take place at our Suffolk andKroc Center locations.177AttendedSummerDay Campyouth programsLocated in the scenic heart of Virginia, Camp Rappahannock is a vibrant summer destination whereadventure, community, and faith come alive. For generations, campers have discovered unforgettableexperiences here—experiences that ignite confidence, inspire growth, and draw young people closer toGod.
back to schoolOur Write Stuff Back-to-School Initiative is an annual community effortdesigned to equip local students with the tools they need to begin the schoolyear confident, prepared, and ready to succeed. The program providesbackpacks filled with essential school supplies to children from householdsfacing financial hardship.Through partnerships with Sinclair Communications, local schools,businesses, churches, civic groups, and volunteers, Write Stuff helps relievethe financial burden many families experience during the back-to-schoolseason—ensuring that students have access to notebooks, writing materials,and classroom essentials that support learning from the first day of school.By removing this barrier, the initiative promotes educational equity, boostsstudent confidence, and allows parents to redirect limited resources towardhousing, food, and other critical needs.1,258 C hildren S erved
1,218 S eniorsS erved300 Households Provideda Turkey & Food Packagewhere compassion meets callingThanksg iv ingWe were thrilled to announce that the CMA CGM Foundationrenewed its \"Giving Across North America\" initiative. As part ofthis yearlong effort, the goal was to distribute an estimated100,000 meals to Norfolk residents through our Feeding Program(see Feeding Program statistics for 2025 results).This year’s Thanksgiving community feeding event supportedseniors in need over the holiday season and provided turkeys andmeal packages to families in need. CMA CGM provided volunteersupport to help prepare the meals for seniors in shut-incommunities. Through this partnership, both organizations cametogether to make a meaningful impact in the community duringThanksgiving.
Programs that meet the momentThis year’s Angel Tree & myHoliday Socks programs were our largest ever, bringing joy to morechildren and families than ever before. This success was made possible by our partnerships with13NewsNow, DollarBank, myTVZ, and hundreds of other individual donors, community partnersand sponsors.christmaschildren servedNorfolk, Chesapeake,& Virginia Beach 5,277Portsmouth 1,721Suffolk & WesternTidewater 2,586Accomack County &Northampton County 390regional total 9,974hands to serve, hearts to god
5,678 Volunteers19,697VolunteerHours$677,964Value ofVolunteer Timethe hands that make it possiblevolunteer spotlightAfter moving to Hampton Roads in2025, Emily Brookover sought ameaningful way to connect with her newcommunity and quickly found itthrough volunteering with TheSalvation Army. What began as weeklyshifts in the food pantry soon grew intodeeper involvement with the Angel TreeProgram, a tradition she cherishedgrowing up and now shares with herown daughter. From processingapplications to helping set up anddistribute donations, Emily witnessedfirsthand the incredible generosity of thecommunity and the life-changing impactof the program. She continues tovolunteer weekly, grateful for the staff,fellow volunteers, and the chance toserve a community she now proudlycalls home.Volunteering is always rewarding, but AngelTree allowed me to experience the impactThe Salvation Army has not only on thosebeing served, but on those given theopportunity to serve.”~Emily BrookoverVolunteers play a vital role in advancing The SalvationArmy’s mission. Through their generosity of time,skills, and compassion, thousands of families receivesupport each year. Whether assisting with fooddistribution or seasonal outreach, volunteersstrengthen every program we offer. Their commitmentenables us to meet urgent needs and maximize theimpact of every resource entrusted to us. The breadthand depth of our services would not be possiblewithout their unwavering support.
Kroc Corps 4,031 Portsmouth Corps 1,061 Suffolk Corps 979 Kroc Corps 1,068 Portsmouth Corps 443 Suffolk Corps 1,106 Kroc Corps 2,416 Portsmouth Corps 19 Suffolk Corps 171 Kroc Corps 1,259 Portsmouth Corps 424 Suffolk Corps 109At The Salvation Army, a Corps is a church that brings together people fromall walks of life who are learning to live out their faith in Jesus. No matterwhere you are on your journey, you are welcome at any of our Corps inNorfolk, Portsmouth, or Suffolk. If you’re seeking spiritual growth andmeaningful Christian fellowship, we’d love to walk alongside you.come be a part of our familySunday ServiceAttendancemen & women’s ministriesattendanceyouth activitiesattendancemusic eventattendance
Spiritual & Community EngagementStrengthening communities through faith-basedinitiatives and outreach, such as:✔ Worship services & spiritual care✔ Counseling & life guidance✔ Community engagement programsHomelessness Prevention &Housing StabilityEnsuring individuals and families have access to safe,stable housing through:✔ Permanent supportive housing✔ Rent & eviction prevention programs✔ Case management & wraparound supportHunger Relief & Food SecurityFighting food insecurity by ensuring access to nutritiousmeals and groceries through:✔ Food pantries & meal distribution✔ Community feeding programs✔ Mobile food services to reach underserved areasYouth & Family ServicesSupporting children, teens, and families with resourcesfor a brighter future, including:✔ After-school & mentoring programs✔ Early childhood education & youth development✔ Summer camps & recreational programs✔ Family support & parenting resources2025 funding prioritiesEmergency Assistance &Crisis ResponseProviding immediate relief to individuals andfamilies facing financial crises, homelessness,or natural disasters. Support includes:✔ Emergency shelter & transitional housing✔ Food assistance & meal programs✔ Utility & rent assistance✔ Disaster relief & recovery effortsThe Salvation Army is committed to being a faithful steward of every gift entrusted to us.Donations are used responsibly and strategically to provide direct services—such as meals,shelter, crisis assistance, and life-changing programs—while maintaining strong financialoversight, transparency, and accountability to ensure the greatest possible impact for ourneighbors in need.
Government Grants 7%United Way of SouthHampton Roads 2%Other Revenue 9%Total Revenue: $6,090,266Total Expenses: $6,241,961norfolk, chesapeake,& virginia beachsuffolk &western tidewaterTotal Revenue: $1,151,930Total Expenses: $1,122,203financial overviewDonations &Grants82%Revenue expensesAssistance toIndividuals82%Fundraising10%Administration &Management 8%Category breakoutsportsmouthTotal Revenue: $650,990Total Expenses: $691,112
annual partnersWe are deeply grateful to our key annual partners, faithful donors, and dedicated communitycollaborators whose generosity and commitment make it possible for us to serveour neighbors across Hampton Roads.
annual partners
As we reflect on the impact made this year, we’re reminded that none of itwould be possible without generous supporters like you. If you feel inspiredto continue making a difference, consider making a gift to help us carry thisimportant work forward — bringing hope, healing, and help to those whoneed it most.ways to make an impactYour legacy can be carried for generations through the lives you touch. To learn more about wills, gift annuities,estate planning, and other ways to plan your legacy, please contact Celeste Hart, Associate Planned GivingDirector at (757) 776-2676, or [email protected] GivingGifts by check or credit card are the most popular ways to give, however gifts of other assets can help you saveeven more. Gifts of stock, bonds, mutual funds and other assets such as real estate, jewelry or art that haveincreased in value since you have owned them can result in even greater tax savings. To find out more about waysto make your annual gift to The Salvation Army, please contact Grace Ramos,Divisional Resource Development Director at (757) 438-1405 or [email protected], bonds, and mutual fundsVolunteers play a crucial role in The Salvation Army’s ability to provide quality social services for the entirecommunity. It’s people just like you who make our programs possible by choosing to give your time. When youjoin our team of volunteers, you’re helping us build communities where lives are changed and HOPE is found. Tovolunteer, please contact our main office at (757) 543-8100 or visit our website: www.salvationarmyhrva.org.VolunteeringThrough consistent support, our partners help provide food, shelter, emergency assistance, addiction recovery,youth programs, and so much more to individuals and families in need. As an annual partner, your generosityfuels hope every single day. You become part of a compassionate network working hand-in-hand with TheSalvation Army to meet urgent needs and build brighter futures. Annual partnerships are open to bothindividuals and corporate companies, with opportunities for meaningful recognition and engagement throughoutthe year. To become an annual partner, please contact our Development DirectorBeth Hornby, at (757) 271-8431 or [email protected] partnersStay Connected The Salvation ArmyHampton Roads Area Command @salvationarmyhrvayour support makes all the differencewww.tsahracinspiredgift.comChecks may be mailed to:5525 Raby Rd, Norfolk, VA 23502Reference “Inspired Gift” in the memo line
Hampton Roads Area Command5525 Raby RoadNorfolk, VA 23502Phone: (757) 543-8100www.salvationarmyhrva.orgthank youforyoursupport!