Orbi Purple Light: +1-855-869-7373 What Does It Mean? & How to Fix It? The Orbi purple light indicates that there is an issue with your Orbi router or satellite. Here are a few possible reasons for the purple light and some steps you can take to resolve the issue: Initial setup: If you have just set up your Orbi system, the purple light could indicate that the router and satellite are not synchronized yet. Give it some time, and the light should change to solid white once the synchronization is complete. Firmware update: Sometimes, the purple light appears during a firmware update. In this case, it's best to let the update process finish. Avoid interrupting the update or restarting the router until the process is complete. Connection problems: Check the network cables and make sure they are securely connected to both the router and satellite. If any cables are loose, try reseating them. Also, ensure that the power adapter is properly plugged in and receiving power. Resetting the Orbi system: If the purple light persists and none of the above steps resolve the issue, you can try resetting your Orbi system. Look for the reset button on the back of the router or satellite. Press and hold the button for about 10 seconds until the LED lights blink amber, then release the button. This will
reset the device to its factory settings, and you'll need to set it up again from scratch. Contacting support: If you have followed all the troubleshooting steps and the purple light continues to persist, it's recommended to contact Netgear support or refer to the Orbi user manual for further assistance. They can provide specific guidance based on your device model and any additional information about the issue. Remember, these steps are general recommendations, and the specific instructions might vary depending on your Orbi model and firmware version. Consulting the official documentation or reaching out to the manufacturer's support team will ensure accurate and up-to-date guidance for your particular situation.