ANG_BIBA

Disaster Recovery





Exceptional Service – Transparent Cost Management – Dynamic Delivery

Key personnel












Nick Weaver Gary Newport

BUSINESS DEVELOPMENT DIRECTOR DIRECTOR


























David Rose Colleen Goodall
UK BUSINESS DEVELOPMENT MANAGER
DIRECTOR OF BUSINESS DEVELOPMENT








2

ANG – Part of global business Artelia Group









ANG Artelia Group comprises three divisions with the



main focus on Insurance Reinstatement








Insurance Reinstatement












Management Contracting Stoke Rochford West Country Manor House













Cost Consultancy

3 South Lodge, Grim’s Dyke Oulton Hall, Norfolk

Introducing Artelia Group
























































4

The main risks to managing large claims?













Management Risks Additional Cost Risks



o Project leadership o Professional fees

o Inexperienced Consultant team o Alternative accommodation

o Service & fee agreements o Additional cost of working
o Poor customer communication o Business interruption

o Contractor selection o Contents storage and equipment hire

o Inaccurate construction planning o Building cost & VAT
o Delayed procurement o Design fees

Traditional Claims Process versus ANG Artelia Claims Process

Individual or
Appointment process Multi Disciplinary Design & Tender process Construction delivery
Complex Traditional Claims Process

Event
Architect

Insurer
Quantity
Surveyor

Insured Broker Structural
Engineer Contractors

Project
Manager
Loss Adjuster
Consult with
planning
authority




Multiple Contractual Links
ANG360 Streamlined Parallel Process
Architect
Time & Cost Saved
ANG ARTELIA
Event Quantity
Surveyor

Structural
Engineer Parallel Programme
Insured Broker Insurer
Project
Manager
Design delivery
Consult with
planning
authority
Loss Adjuster
Construction delivery
Contractors

Event

The Parallel

Programme






Parallel
6 Programme
Completion saving Initial
Complete transparency.
Loss Insurer, Loss Adjuster &
client agree fees for all
Response
Scheduled disciplines
communications with
Benefits: Broker, Loss Adjuster
and Insurer 5 2
Work commences, ANG ANG appoints
› Immediate claims response procures all subcontractors Major professional team

& suppliers in competition. i.e. architects, engineers Initial 4 week
› Key activities overlap Property in competition programme
Loss delivered by ANG 360
› Reduced contract duration & Regular accurate to eliminate cost &
build costs reporting against programme risk
reserve to Broker,
› Reduced Alternative Loss Adjuster and
Insurer
Accommodation & Business 3
Interruption Claims ANG commences recovery
4 process e.g. emergency

ANG consults Local works salvage, site
Authorities, customer, Loss clearance
Professional & Adjuster & insurer,
construction teams arranges final estimates &
combined early to procurement plan. Recovery on site
develop most efficient & commences in parallel
with professional
8 cost-effective design. appointments and
statutory permissions

Where delivers best value











► Hotels ► Shopping Developments



► Stadiums ► Retail parks



► Historic properties ► Marinas



► Conference venues ► Education



► Ecclesiastical property ► Agricultural


► Commercial property


















9

Adding value via Artelia360 remote project monitoring






During these restrictive times and virtual ways of working, Artelia360
offers our clients a remote platform to support business continuity
while keeping safe from the threats of the current pandemic.


Artelia360 offers clients the following:




› Remote decision making with photo, 360 footage & video tours


› Monitor progress remotely online in real time



› Shared visual and written documentation



› Project data analysis to aide decision making



› Reduce the number of site visits




In addition to the visual aspects, Artelia360 also provides
reports and project analytics via Google Data Studio, useful to
track established KPI’s





10

Case study | Regents Park, London








PLANNING & DESIGN























CONSTRUCTION












PARALLEL ACTIVITIES

Case study | Regents Park, London





These services are contractually ‘ring-fenced’ with the client, allowing an early start on site to action urgent establishment
and construction enabling works, whilst allowing planning & design to proceed in parallel. The benefits of this engagement can
be seen below, with many of these critical activities unable to occur this early under a traditional approach, saving time & money.





CONSTRUCTION
ANG site established Enabling works
HSE notified. Protection, soft Scaffolder appointed commence Scaffolding commences
strip, isolations, salvage and Design commences, approvals Opening up work, hard Design complete. Crown
drying out regime commence from Crown Estates requested strip out estates approval granted












PLANNING & DESIGN Design
Design Main works Pre-
ANG appoints and briefs Design & building assessment Planning application design
consultants. Council & Preliminary surveys, Application for Design info received and Planning
Crown Estates investigations & assessments enabling works Initial design review historic statement Main works pre-
application submitted
engagement begins complete. Reports prepared submitted to council & co-ordination drafted to council
Planning
Council consent
received for
enabling works








12 AUG SEP OCT NOV DEC

delivers tangible benefits



Oulton Hall





Reinstatement of fire damaged Grade II Listed
historic hall. Total estimated loss £5m






Time saved
ANG introduced following the removal of the original
building contractor. ANG delivered the project in line
with the proposed contract programme


Costs saved
Saving of £100k on the initial reserve










Reference from insured available on request



13

delivers tangible benefits


Uphill Manor Hotel, Somerset





Reinstatement of fire damaged Grade II Listed
manor house. Total estimated loss circa £4m






Time saved

12 months on an initial 36 month contract



Costs saved
£325k under initial reserve of £4m







“The way they have handled the historic aspect of the project has
been utterly reassuring right from the word go………everything
has to be sourced individually, labour, skills and so on and that

was the other big thing that Austin Newport has handled well”


14 Craig Kennedy, Owner, Uphill Manor

delivers tangible benefits


Commercial client








Reinstatement of interior following ceiling collapse
April 2019.




Time saved

> 6 months, resulting in a reduced BI Claim and a return
to trading to capture ‘Christmas trade’


Costs saved
Significant cost saved against the Insurer’s reserve
and Business Interruption Claim





“It has been a pleasure to be involved with a proactive and
competent team who took any challenges in their stride to result in
a fantastic project”


Client Representative, May 2020
15

ANG Fee Table















Traditional ANG Artelia

PROFESSIONAL FEES


10% Commercial Architect, PM, Planning 8% - 10% Commercial
QS, Structural

12% - 17% High Net Worth 12% - 15% High Net Worth








Contractors profit > 15% CONTRACTORS ANG Management Fee < 10%

















16

How delivers better value?










What is the additional cost to Insurer for ANG Artelia service?



› No additional cost
› Our management fee simply replaces the contractor’s profit

› All professional fees are agreed with the appointed Loss Adjuster


The Key benefits?



› Cost control and immediate cost reporting to Adjuster/Insurer
› ‘Best of Class’ claims service and lower Claims cost

› Financial transparency
› Open and rapid communication
› Reduced reinstatement periods

› Reduced exposure to management risks and additional claims costs.
› Higher claims satisfaction ratings and client retention

› Single point of contact








17

Gary Newport, Director Nick Weaver, Business Development Director

E: [email protected] E: [email protected]
M: +44 7774 118 471 M: +44 7891 309 305







David Rose, Director of Business Colleen Goodall, UK Business Development

Development Manager
E: [email protected] E: [email protected]

M: +44 7766 258 061 M: +44 7964 249 772





Birmingham Office London Office
9 Greenfield Crescent High Holborn House

Edgbaston 52 – 54 High Holborn

Birmingham Holborn, London
B15 3AU WC1V 6RL








www.uk.arteliagroup.com