Hero Images on Offset/Shutterstock DEWITT COMPANY Page 28 METALTECH Page 59 SUNNYSIDE CORPORATION Page 44 THE CLOROX COMPANY Page 56 MR.LONGARM, INC. Page 44 KELLOGG’S Page 56 THE PRODUCT GUIDE FOR HOME IMPROVEMENT RETAILERS FALL 2023 • VOLUME 15 • ISSUE 3
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Ask your Orgill Sales Rep about Smart Start or email [email protected] to learn more. Become an Orgill Dealer — convert today. • Reinvest dated & obsolete inventory • Quickly & smoothly convert to Orgill- supported brands • Manage inventory with warehouse-direct vendor purchases • Freshen up merchandise & implement the industry’s most innovative POP materials Backed by outstanding vendors, Orgill’s Smart Start program can improve your categories by quickly & easily switching out product lines to give your Refresh Your Assortments SMART START PROGRAMS 2308CUTEDGE_Orgill.indd 1 7/6/23 10:28 AM
Fall 2023 CUTTINGEDGE Products 5 CONTENTS MADE IN AMERICA 8 The General’s Hot Sauce is on a Mission to Support Our Troops and Veterans 12 Resources for Veteran-Owned Businesses and Their Families BUSINESS SOLUTIONS 16 Suppliers Develop Sustainable Products by Focusing on Innovation 18 Emergency! Create an Action Plan to Navigate Natural Disasters 19 Product Spotlight 20 Doing Good in the Neighborhood 22 Sell More by Building Stronger Customer Relationships 24 How to Successfully Manage a Multigenerational Team 26 Customers Who Use Click-andCollect Online Make Additional Purchases In-store LAWN & GARDEN 28 Product Spotlight 29 Selecting the Right Plant is Serious Business for Gardeners PAINT & SUNDRIES 42 Central Lumber & Hardware 43 Product Spotlight IMPULSE & HOME 50 Tap Into the Demand for Cleaning Solutions 56 Product Spotlight HARDWARE & BUILDING SUPPLIES 58 Tighter Budgets Cause Surge in MRO Projects 59 Product Spotlight 62 Product Information Request Form FALL REUNION Sept. 14-16 Houston FALL DEALER MARKET Oct. 5-7 Sevierville, TN FALL MARKET Sept. 8-11 Indianapolis FALL CONVENTION Sept. 19-21 Orlando ONLINE FALL BUYING EVENT July 31—Aug. 13 Event will be online Dates and location are subject to change. Please check convention websites for current status and updates. With so many things happening in the economy at one time, it’s difficult for consumers to decide where to spend their hard-earned dollars. Everyone is budgeting and looking for the best deals. While big box retailers can compete for a short time by cutting prices—ultimately, it becomes a losing game. Home Improvement retailers know their customers are willing to pay a few dollars more for excellent service and a hassle-free shopping experience. It’s nice to visit a store where the folks who work there actually know your name. When the staff goes out of their way to share their product knowledge and give good advice, it builds stronger relationships. And isn’t that at the heart of what being a great retailer is all about? A few noteworthy things are also happening behind the scenes at our magazine. Previously, Tony and I shared the role of co-publishers. Moving forward, we will not share this position. I am now the sole Publisher. As the magazine’s founder, Tony laid the foundation for building trusted partnerships with advertisers to ensure our readers receive a stellar magazine. I know Tony will continue excelling as he transitions to the role of National Sales Manager. You should also know Leonard Munson moved from sales and is now our business consultant. However, some equally important things are staying the same. Wanda Lenoir, our Editorial Director, continues to get joy from sharing your stories and highlighting industry best practices essential for success. Our team believes in the power of collaboration and supporting one another to overcome complex challenges. The writers, designers, and production folks work tirelessly to make each magazine issue “the best one ever.” You may never meet them, but you have something in common—they also know it takes real commitment to deliver “above and beyond” customer service. The Fall Markets begin in a few weeks. Tony and I look forward to greeting old and new friends and learning about the exciting products you’ll be selling to your customers next Spring. Great Selling, Robin Daugherty, Publisher Dear Readers, Published by 4M Communications 117 South Cook Street #306 Barrington, IL 60010 ADVERTISING SALES Digital Marketing Manager, West Coast Robin Daugherty Publisher 773-569-1360 [email protected] Midwest/Great Lakes Territory Tony Sarantakis National Sales Manager 847-934-9515 [email protected] North & South East Territory Leonard Munson Business Manager 773-308-6030 [email protected] EDITORIAL AND MEDIA Wanda Lenoir Editorial Director [email protected]
AVAILABLE AT VALVOLINE™ FLEXFILL POUCH New flexible pouch makes getting into tight places to lubricate gears easier than ever and with less waste. The superior formulation contains fully synthetic basestocks, an extreme pressure additive for better load carrying capacity, wear resistance additives that assist in protecting gear teeth, a limited slip additive for optimal clutch pack performance, and an anti-foaming agent for better lubrication and service life. VALVOLINE ADVANCED FULL SYNTHETIC MOTOR OIL Valvoline Advanced Full Synthetic, the motor oil designed to protect today’s sophisticated engines, contains premium anti-wear additives, superior antioxidants and extra detergents. It protects 40% better against wear*, resists oil breakdown 10-times better, and defends 25% more against deposits** than industry standards for maximum performance and engine longevity. And with an exceptional range of temperature protection your engine will be ready for extreme weather. *As tested in the Sequence IVB Engine Test **As tested in the GMOD Engine test dexos (R) owned by General Motors VALVOLINE PREMIUM BLUE ENGINE OIL Valvoline Premium Blue One Solution is a revolutionary lubricant made for heavy-duty engines fueled by diesel, natural gas, or gasoline. Engineered to out perform – Resisting oxidation, deposits, corrosion, and wear better than industry standards. BASED ON ASTM-D7563 2308CUTEDGE_Valvoline.indd 1 7/7/23 11:05 AM
AVAILABLE AT VALVOLINE™ FLEXFILL POUCH New flexible pouch makes getting into tight places to lubricate gears easier than ever and with less waste. The superior formulation contains fully synthetic basestocks, an extreme pressure additive for better load carrying capacity, wear resistance additives that assist in protecting gear teeth, a limited slip additive for optimal clutch pack performance, and an anti-foaming agent for better lubrication and service life. VALVOLINE ADVANCED FULL SYNTHETIC MOTOR OIL Valvoline Advanced Full Synthetic, the motor oil designed to protect today’s sophisticated engines, contains premium anti-wear additives, superior antioxidants and extra detergents. It protects 40% better against wear*, resists oil breakdown 10-times better, and defends 25% more against deposits** than industry standards for maximum performance and engine longevity. And with an exceptional range of temperature protection your engine will be ready for extreme weather. *As tested in the Sequence IVB Engine Test **As tested in the GMOD Engine test dexos (R) owned by General Motors VALVOLINE PREMIUM BLUE ENGINE OIL Valvoline Premium Blue One Solution is a revolutionary lubricant made for heavy-duty engines fueled by diesel, natural gas, or gasoline. Engineered to out perform – Resisting oxidation, deposits, corrosion, and wear better than industry standards. BASED ON ASTM-D7563 2308CUTEDGE_Valvoline.indd 1 7/7/23 11:05 AM
8 CUTTINGEDGE Products Fall 2023 MANUFACTURER SPOTLIGHT MADE IN AMERICA G reat things happen when old friends hang out and shoot the breeze. Tailgating is an honored American sports tradition—folks eat, drink, and “trash talk.” Yet, now and then, it becomes a party with a purpose. When you add a General and a hot sauce recipe to the mix, the conversation really heats up. Journey behind-the-scenes to discover what The General’s Hot Sauce is doing to create jobs for veterans and support our troops and their families. What motivated you to start the company, and what do you hope to accomplish? We’ve thrown a tailgater for the Army-Navy game every year, and we’d pick a veteran charity to donate money. At every tailgater, “The General,” a fellow USNA alumnus from Buffalo, would tirelessly churn out Buffalo wings for anyone and everyone who would swing through our party. At some point, we discussed starting a business whose entire purpose was to help veterans and donate to military charities. The General’s Hot Sauce is on a Mission to Support Our Troops and Veterans Left: Co-founder Dan Ballister (right) explains the product at a recent trade show. Facing Page: Steve Osegueda (operations/ processing), left, and Mason Boutchyard (production), right, show off some freshly bottled product in “The Kitchen.”
Fall 2023 CUTTINGEDGE Products 9 Someone shouted out, “That guy needs his own hot sauce!” After putting two and two together, the idea was born. The following year, we did a Google search and found a pepper farmer in Louisiana who shipped us 50 pounds of cayenne peppers just on our word that we’d send him a check. Not knowing anything about hot sauce or how much flavor the fermentation process brings, we threw some peppers in a blender along with a bit of salt and vinegar and proudly presented some subpar hot sauce at next year’s tailgater. Thankfully, we quickly educated ourselves on what makes good hot sauce and completely redid the entire recipe from scratch to come up with our current recipe of 86% peppers in every bottle. Why are you committed to helping veterans? As veterans, we all experienced the unique challenges of military life and transitioning back to the civilian world. More importantly, service isn’t just something you do; it’s a part of who you are. Explain how creating all-natural products and sourcing with American Farmers aligns with your mission. We believe the world doesn’t need another lousy hot sauce, so we wanted to make what we thought to be the best hot sauce possible. We put the maximum amount of Americangrown peppers in every bottle and use exciting packaging for an incredible cause. American farmers are the backbone of our nation, and it felt wrong to opt for imported peppers. Our processes are decidedly inefficient and expensive, but it’s worth it to us. How did you come up with the name of the company and those of the different sauces? The company was named after “The General” himself, who’s still serving, and our naming process is a highly official, formal, and top-secret process. (We sit around and have a couple of beers until someone shouts out a name we all agree on.) Regarding coming up with new products, it’s usually ideas someone comes up with. We do a little testing and decide to run with it. Again, highly official. What were some of the biggest hurdles to overcome when you founded the company nine years ago? The most obvious and relevant hurdle was definitely COVID. We were lucky enough to have already been working with some hardware locations. In March 2020, we called all our retail partners to understand what was happening with their businesses. Many were closed at the time since they were classified as non-essential businesses. The first hardware partner we talked to said they were busy. Naturally, we replied, “That’s great!” they responded, “No, I’m talking 17 hours a day busy.” At that moment, we learned what all of these hardware store retailers already knew and were living—It’s springtime, there’s a nationwide quarantine going on, unemployment checks are going out, and there’s nothing to do but plant a garden, find a new craft/hobby, finally work on that honey-do list, or get out of the house and walk three laps around the closest hardware store. Upon that realization, we started emailing, calling, and even snail-mailing every hardware store we could since they were one of the few industries still booming while the entire world was shutting down. Not to mention, hot sauce is a good product to have on hand when it’s been a while since you’ve cooked at home. What factors do you attribute to the company’s success? It’s multi-faceted. Sure, our packaging is exciting and fun, and we like to think we make damn good products, but it’s all about the people—all of them. First, some hardworking people genuinely care about what we’re doing. We’ll all do whatever it takes to accomplish the mission, whether packing orders until 11:00 p.m. during the holiday rush or spending 20 minutes on the phone with someone’s great-grandma who doesn’t own a computer and wants to send her great-grandson hot sauce for his birthday. Secondly, we’re lucky enough to have great retail partners. They know if anything happens, we’ll make it right. We’re always just an email or phone call away. Unfortunately, we can’t afford a robot help menu, so you’ll be stuck talking to one of us after the third ring.
For more information about House-Hasson markets: 1-800-333-0520, Ext. 212 | [email protected] Knoxville, TN (Corporate Headquarters) | www.househasson.com Reach a wider range of customers by utilizing digital media and print media. Digital Deals Every month, an interactive flipbook link will be sent to your email. This link can be posted to your social media pages. Social Media Starters Receive emails about already made content, posting suggestions, and weekend project ideas. Need help setting up accounts? We can help your store. Circulars Customizable to fit your store needs, whether you’re promoting seasonal items, all-year musthave items, and more! In-Store Signage Kits Kit themes to match your circulars and sales, along with demographic mapping reports. Available for special events. Print Media We can create coupons, flyers, postcards, price cards, and XpressAds for your store. Deeply Discounted Specials Complimentary Rooms New Vendor Programs Golf Tournament Complimentary Meals For more information about House-Hasson services: 1-800-333-0520, Ext. 212 | [email protected] Knoxville, TN (Corporate Headquarters) | www.househasson.com Live Entertainment (Hipshack) Giveaways OCT. 5-7 2023 Find more exciting event details on our website! 2308CUTEDGE_House Hasson.indd 1 6/22/23 3:18 PM
For more information about House-Hasson markets: 1-800-333-0520, Ext. 212 | [email protected] Knoxville, TN (Corporate Headquarters) | www.househasson.com Reach a wider range of customers by utilizing digital media and print media. Digital Deals Every month, an interactive flipbook link will be sent to your email. This link can be posted to your social media pages. Social Media Starters Receive emails about already made content, posting suggestions, and weekend project ideas. Need help setting up accounts? We can help your store. Circulars Customizable to fit your store needs, whether you’re promoting seasonal items, all-year musthave items, and more! In-Store Signage Kits Kit themes to match your circulars and sales, along with demographic mapping reports. Available for special events. Print Media We can create coupons, flyers, postcards, price cards, and XpressAds for your store. Deeply Discounted Specials Complimentary Rooms New Vendor Programs Golf Tournament Complimentary Meals For more information about House-Hasson services: 1-800-333-0520, Ext. 212 | [email protected] Knoxville, TN (Corporate Headquarters) | www.househasson.com Live Entertainment (Hipshack) Giveaways OCT. 5-7 2023 Find more exciting event details on our website! 2308CUTEDGE_House Hasson.indd 1 6/22/23 3:18 PM
12 CUTTINGEDGE Products Fall 2023 MANUFACTURER SPOTLIGHT MADE IN AMERICA Lastly, it’s the consumers who are our end users. We’re thankful for Americans’ support because they love our mission, troops, and veterans. While we often get people buying it for the cool grenade bottle, it’s always humbling to see people’s reactions after they discover why we do what we do. What advice would you give entrepreneurs considering starting a business? Find 100 people smarter than you (and us) and ask them questions. Other than that, we’d say, never forget your “why,” and make sure it’s bigger than yourself. What are the most important things you want retailers to know about the company? We’re not a “hot sauce marketing company.” We’re a hot sauce company. We own it from seed to store. We don’t just advertise and sell hot sauce after someone else makes what we ordered. We grow all our peppers, and then trucks show up from farms 45 minutes down the road. We grind, salt, and age those same peppers, then process and bottle them to fulfill orders straight from our facility. If we make a mistake, we make it right and always take care of our partners. Resources for Veteran-Owned Businesses and their Families It can be tough adjusting to civilian life after leaving the military. Veterans with an entrepreneurial spirit often open a business. According to the Small Business Association, there are 2.5 million veteran-owned small businesses. The government and many non-profit organizations are committed to helping veteranowned operations succeed in response to the growing need for support and resources. National Veterans Small Business Week (October 30 to November 3) Starting October 30, The SBA, resource partners, and local organizations will highlight various aspects of the entrepreneurial journey for veteran small business owners. Information will be presented in in-person and virtual formats. Topics include transition assistance, entrepreneurial training, government contracting, disaster assistance, and access to capital resources. Currently, over 100 virtual events are free and open to the public. “Each year, we celebrate National Veterans Small Business Week to honor America’s nearly two million veteran entrepreneurs who have answered our nation’s call to serve and protect us and are now making a difference every day for local communities and our nation’s economy,” said Administrator Guzman. Visit https://www.sba.gov/nvsbw for the full schedule of activities. SBA Office of Veterans Business Development This office connects veterans and their spouses to special programs and initiatives designed to help them succeed. According to the department’s website, the mission of the Office of Veterans Business Development is to “maximize the availability, applicability and usability of all administration small business programs for veterans, service-disabled veterans, reserve component members, and their dependents or survivors.” https://www.sba.gov Veteran-Owned Business Directory Launched on Veterans Day 2008, this user-friendly free resource is a directory of small, medium, and large businesses owned by veterans, service-disabled veterans, active- duty military, reservists, and military spouses. It enables Americans in the United States and abroad to search for products and services made, sold, and serviced by veteran business owners, servicedisabled veteran business owners, active-duty military business owners, military reservists, and military/veteran spouse business owners. https://www.Veteranownedbusiness.com Service-Disabled Veteran-Owned Small Business Program (SDVOSB) This program is designed for those veterans who were disabled during military service. It aims to help business owners access at least 3% of available federal contract dollars annually. Certain federal contract funds are only available to members of the SDVOSB program. https://business.defense.gov/SocioeconomicPrograms/SDVOSB/ Second Service Military Entrepreneurs Challenge Provides opportunities for access to capital. Veterans are also encouraged to apply for a grant through the non-profit Street Shares Foundation. The grant program awards three different grants through its Military Entrepreneur Challenge: In addition to cash awards, the first-place recipient can take advantage of $25,000 worth of pro-bono legal service. Each finalist also receives a $1,000 scholarship to the Synergy Learning Institute. Sign up for the foundation’s newsletter for the most current updates. https://secondservicefoundation.org/ Warrior Rising Small Business Grants A one-step shop for veteran and their immediate who are starting a new business or looking for funding to grow an existing company, you may want to research Warrior Rising Small Business Grants. The non-profit program, founded in Utah in 2015, provides business grants and mentorship to eligible veteran entrepreneurs. Businesses can apply online. https://www.warriorrising.org. Grants.gov Grants.gov can be a reliable resource for many different types of small business owners, including veterans. The Office of Management and Budget (OMB) governs the database that features more than 1,000 grant programs from various federal agencies. Collectively, those agencies award more than $500 billion in grant funding each year. https://www.grants.org
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Go from constantly wasting money on dead stock to freeing up $100,000 in tied-up, unsold inventory. LEARN MORE AT E C I S O L U T I O N S.C O M/S P R U C E Moving away from their clunky software was a no brainier for Exotic Woods, but they had no idea how much it held them back. When they found Spruce, ECI’s end-to-end business management solution created specifi cally for lumber and home and building suppliers, they knew it was time to make a change. Since being live on Spruce, Exotic Woods has gone from storing orders in a paper box to a full, streamlined document management system that has saved signifi cant time and money. Just like lumber dealer Exotic Woods did with Spruce! 10 hours per week shaved off payroll $100,000 savings in inventory $2,000 saved in paper costs annually Overbuying is usually caused by manual inventory and warehouse management systems that are clunky and inaccurate and will cost you in many ways. 1. Item cost If your inventory isn’t updated in real time, you are just guessing how much inventory you have. You might buy new items at a higher cost than usual because you think you need to replenish your stock. 2. Transportation cost Transportation costs tend to run high, especially during certain times of the year when fuel prices traditionally increase. 3. Labor cost Once the unnecessary items you’ve purchased arrive, you must pay workers to unload them and get them safely into the warehouse. Those labor costs can add up quickly. 4. Storage cost If you add new items to the inventory you didn’t need, you will pay costs to carry those items into your warehouse. 5. Lost profi t cost When you have too much inventory, you need to sell more. You can run a sale to offl oad excess items from the warehouse , but you’ll make less of a profi t on each item. How to prevent buying too much inventory Modern inventory management systems, like ECI’s cloud ERP for home and building suppliers, use real-time transactions and tracking, so you always have accurate inventory information. How we can help For over 30 years, businesses worldwide have relied on ECI Software Solutions to help strengthen their operations and successfully plan for the future. Our cloud-based software is built for the unique challenges of lumber yards and home and building supply businesses. With ECI, you can be confi dent in your business’s ability to thrive today and in the future. Talk with us today to learn more. ...and how you can fi x it. CONTACT US TODAY TO LEARN MORE E C I S O L U T I O N S.C O M/S P R U C E 5 Costs of Having Too Much Inventory Don’t miss out on saving money with Spruce! Scan to see how we can help you! 2304CUTEDGE_ECI.indd 1 3/24/23 8:19 AM
Go from constantly wasting money on dead stock to freeing up $100,000 in tied-up, unsold inventory. LEARN MORE AT E C I S O L U T I O N S.C O M/S P R U C E Moving away from their clunky software was a no brainier for Exotic Woods, but they had no idea how much it held them back. When they found Spruce, ECI’s end-to-end business management solution created specifi cally for lumber and home and building suppliers, they knew it was time to make a change. Since being live on Spruce, Exotic Woods has gone from storing orders in a paper box to a full, streamlined document management system that has saved signifi cant time and money. Just like lumber dealer Exotic Woods did with Spruce! 10 hours per week shaved off payroll $100,000 savings in inventory $2,000 saved in paper costs annually Overbuying is usually caused by manual inventory and warehouse management systems that are clunky and inaccurate and will cost you in many ways. 1. Item cost If your inventory isn’t updated in real time, you are just guessing how much inventory you have. You might buy new items at a higher cost than usual because you think you need to replenish your stock. 2. Transportation cost Transportation costs tend to run high, especially during certain times of the year when fuel prices traditionally increase. 3. Labor cost Once the unnecessary items you’ve purchased arrive, you must pay workers to unload them and get them safely into the warehouse. Those labor costs can add up quickly. 4. Storage cost If you add new items to the inventory you didn’t need, you will pay costs to carry those items into your warehouse. 5. Lost profi t cost When you have too much inventory, you need to sell more. You can run a sale to offl oad excess items from the warehouse , but you’ll make less of a profi t on each item. How to prevent buying too much inventory Modern inventory management systems, like ECI’s cloud ERP for home and building suppliers, use real-time transactions and tracking, so you always have accurate inventory information. How we can help For over 30 years, businesses worldwide have relied on ECI Software Solutions to help strengthen their operations and successfully plan for the future. Our cloud-based software is built for the unique challenges of lumber yards and home and building supply businesses. With ECI, you can be confi dent in your business’s ability to thrive today and in the future. Talk with us today to learn more. ...and how you can fi x it. CONTACT US TODAY TO LEARN MORE E C I S O L U T I O N S.C O M/S P R U C E 5 Costs of Having Too Much Inventory Don’t miss out on saving money with Spruce! Scan to see how we can help you! 2304CUTEDGE_ECI.indd 1 3/24/23 8:19 AM
16 CUTTINGEDGE Products Fall 2023 SPOTLIGHT ON BUSINESS SOLUTIONS H ow suppliers address sustainability often depends on the product categories that drive their core businesses and environmental concerns raised by consumers and the government. Sustainability may be a higher priority for some manufacturers than others. Companies that sell outdoor living products, gardening supplies, and power equipment are highly motivated to offer consumers eco-friendly merchandise. People who spend time relaxing outdoors or investing in gardening want to reduce the environmental impact of their activities. These consumers tend to be vocal about their products and are highly engaged in the buying decision. In addition to reviewing products, they often consider the manufacturing process, packaging, and power source. The growing availability of green products can be attributed to the significant purchasing power of these shoppers. Additionally, suppliers must now satisfy an increasing list of government regulations and actions. OUTDOOR LIVING FURNITURE Recycling and simplicity are at the root of creating sustainable outdoor living furniture. The materials should be eco-friendly, environmentally safe, and ideally better for the planet. This type of furniture is typically made from recycled materials, bamboo, or sustainably harvested wood such as teak. Bamboo is considered to be a renewable resource since it grows quickly. Additionally, hazardous chemicals and VOC paints are things to be avoided. The manufacturing process may incorporate renewable energy such as wind or solar, and the furniture may be transported to retailers by fuel-efficient vehicles. Suppliers Develop Sustainable Products by Focusing on Innovation 56773064 © ArtyuStock | Dreamstime.com 193961400 © Ronstik | Dreamstime.com
Fall 2023 CUTTINGEDGE Products 17 LAWN & GARDEN AND BAGGED GOODS More homeowners opt to grow chemical-free lawns and gardens that don’t release harmful substances into the soil and groundwater systems. Instead of using synthetic ingredients, manufacturers develop organic fertilizers with natural ingredients which add phosphorus, macronutrients, and potassium to enrich the soil. Ingredients commonly used are cottonseed, alfalfa, cow and poultry manure, earthworm castings, corn gluten meal, and kelp. Other benefits of organic lawns include: • Less exposure to chemicals that can harm humans and pets • Won’t burn lawns when too much is applied • Improves the soil and revitalizes the lawn’s ecosystem • Better tasting fruits and vegetables Weed Management: Organic weed control discourages using chemical weedicides. The preferred methods for controlling weeds naturally are mowing, cutting, and mulching. Biological Pest Control: Since all types of organic gardening disallow chemicals, suppliers often use living organisms as natural pest control. Other options are green manure and composting which consist of animal and plantbased products high in nutrients that enrich the soil with microbes. POWER TOOLS AND GREEN LAWN CARE People spend more time at home, and DIYers have become adept at using lawn and garden equipment. The move to reduce individual carbon footprints and fossil-fuel emissions have persuaded a segment of consumers to purchase electric power equipment rather than gasoline-powered models with engines. Other examples are the growth in sales of robotic and solar-powered garden equipment that make maintenance convenient and save energy. As suppliers develop highpower products that perform longer, landscapers see the advantages of switching to battery-powered models. The consumer demand for green lawn care and their desire to be eco-friendly is a differentiator determining which contractors homeowners hire to perform services. Governments also play a role in what type of products manufacturers bring to market. In 2021, California banned gas-operated power tools and lawn and garden equipment. The ban, which became effective in 2022, is the state’s effort to boost the electrification movement and cut fuel consumption. SUSTAINABLE LUMBER Sustainability and green buildings are hot topics in the housing industry. The demand for sustainable lumber will grow among DIYers, rehabbers, and local contractors. Many lumber companies follow specific guidelines and are certified by the Sustainable Forestry Initiatives. Other organizations go above and beyond what is required for certification. • Replant forests that have been harvested • Protect endangered animals and plants • Use innovative techniques that prevent disturbing the soil • Protects clean water and wildlife habitats Engineered woods and fiberboards are byproducts of sustainable lumber. In the past, shreds and wood particles were wasted. Today lumber suppliers can ensure that no part of the tree goes to waste and is put to good use by the home improvement industry and builders. TECHNOLOGY DRIVES INNOVATION Manufacturers are raising the bar by developing sustainable products that exceed consumer expectations for performance. The concept of sustainability is growing and touches most home improvement categories from housewares to paint to lawn and garden. Retailers should know that stocking eco-friendly isn’t simply a trend. Sustainability is an environmental movement that is here to stay. 57866388 © Gunold | Dreamstime.com 281116594 © Jurgita Juoniene | Dreamstime.com
18 CUTTINGEDGE Products Fall 2023 SPOTLIGHT ON BUSINESS SOLUTIONS T here is a high probability that a natural disaster will impact your business. Statistics indicate within the past ten years, 88.5 percent of U.S. counties declared a natural disaster. This figure is even higher (95 percent) for the top 200 densely populated counties. Many businesses (58 percent) don’t have a disaster plan to help them manage crises. Developing a written and actionable plan with step-by-step procedures will make a recovery easier and help your business continue operating in an emergency. Being prepared is also helpful for your neighbors and the local community. The home improvement store is usually the place people head to for essentials and supplies. It’s unsurprising that 40 percent of homeowners are concerned that a weather-related event within the next few months will damage their homes. There have already been nine confirmed disasters causing devastation of more than $1 billion. PREPARE AN EMERGENCY OPERATIONS PLAN Business owners and employees should know what to expect in the hours and days after an emergency. The emergency operations plan should be in writing to ensure every employee receives the same information and has an opportunity to ask questions or give feedback. • Explain to employees how they will be contacted—by email, phone, or text. • Ensure emergency kits are fully stocked and everyone knows where they are stored. • Discuss who is in charge if the owner cannot be contacted or is away • If the physical building is unavailable, is working remotely an option? • Ensure people know how to safely evacuate the business by conducting drills regularly. USE THE CLOUD TO STORE IMPORTANT DATA It’s crucial to store business paperwork or files in a safe off-site location. Include This includes insurance information, tax forms, and payroll information. Make as many copies as you need. However, the preferred method to secure data is to create backups of electric files using a cloud-based storage system. It’s as simple as scanning, uploading, and syncing the files to store them in the cloud. They will then be available wherever you are located and can also be shared with others. CONSULT AN INSURANCE ADVISOR First of all, make sure to protect your assets with business insurance. Schedule a meeting with an insurance advisor to review your current policy and existing coverage. Check if the limits are high enough to cover the replacement cost of your business. If not, purchase additional coverage that may not be included in the general policy—for example, flood, hurricane, earthquake, etc. Emergency! Create an Action Plan to Navigate Natural Disasters sakhorn/shutterstock
Fall 2023 CUTTINGEDGE Products 19 PREPARE A CRISIS COMMUNICATIONS PLAN The emergency Operations Plan should also include a section on crisis communications targeted to employees, clients, and customers. Customers: Communicate with customers in various ways to ensure they receive your messages. Use emails, social media, press releases, or the local paper to inform them how the natural disaster has impacted your business. Let them know if the company is temporarily closed, the hours have changed, or where they can direct questions. Most importantly, let them know when you are open and operations are normal. Employees: It’s essential to keep the lines of communication open with your team. Check to ensure they and their families are safe. Establish an emergency fund to help pay employees and keep them on the payroll if the business temporarily closes. It will make the situation less stressful for everyone and show your care and concern about their well-being. Suppliers: Inform your suppliers about the status of your business as soon as possible. You may need to stop deliveries or change a deadline to meet an obligation your company committed to before the emergency occurred. Remember, every business needs an emergency operations plan. Small and medium-sized operations are no exception. It’s always better to prepare now for handling emergencies caused by natural disasters rather than “winging it” later. ECI SOFTWARE SOLUTIONS ECI’s cloud-based software is built for the unique challenges of lumber yards and home and building supply businesses. With ECI you can be confident in your business’s ability to thrive today and in the future. You’ll gain valuable control and visibility from point-of-sale, through purchasing and inventory management, all the way to payment. With a cloud-based system, you no longer need to spend money on buying and maintaining new software. Plus, our team of cloud-experts will manage the system and take the burden off your team’s shoulders. ECI ECISOLUTIONS.COM/PRODUCTS/BUILDING-MATERIALSSOFTWARE/REQUEST-A-DEMO WATCHER VISION 360 Your new Digital Security Guard! Watcher Vision 360 is your complete loss prevention solution. It connects to existing surveillance systems (Watcher, and nonWatcher camera systems). Analyzes selected aisle camera video to detect typical shoplifting behavior. Sends alerts with video segments to smartphones or computers within 15 to 20 seconds of detected suspicious activity with no user limits. System will also track product costs saved by shoplifting stopped due to alert notifications. WATCHER TOTAL PROTECTION 877-289-2824 OR WATCHERPROTECT.COM NEW! DIGITAL TWO-WAY RADIO The new DLR Series digital radio offers a greater range and coverage over analog models. Motorola’s unique digital technology eliminates interference from other nearby business users, keeps group and private conversations secure, and prevents your team members from interrupting one another before their transmission has ended. DLR radios use license free frequencies, are ultra-compact (4.2" h) and lightweight (4.2 oz.), and are ideal for in-store communications. MOTOROLA 800-248-5391 OR ACSRADIOS.COM SIMPLIFY. GET PALADIN. Paladin provides an easy-to-use pointof-sale solution and sophisticated inventory management system that helps independent retail stores increase profitability by reducing the time, effort and labor required to manage daily business processes. With Paladin you’ll get responsive customer support and a unique solution that combines the best of both worlds – the reliability and security of an on-premises pointof-sale system and the convenience of cloud-based access for best-in-class performance. Also, check out Paladin Managed Services™ for data preservation and security, PaladinPilot™ for remote business access and Mobile2™ applications with expanded sales and delivery features for an improved customer experience at paladinpointofsale.com. 800-725-2346 OR PALADINPOINTOFSALE.COM
20 CUTTINGEDGE Products Fall 2023 E very day, people in our industry and suppliers across the country are working diligently to make life better in their communities and our world. They are the changemakers who see problems and join others to find solutions. We applaud their efforts and encourage you to learn more about the worthy causes they support. BISSEL PET FOUNDATION: PROVIDING DONATIONS TO PET SHELTERS The Bissell Pet Foundation provides needed resources to shelters nationwide and underserved communities. They aim to reduce the number of animals in shelters and support rescues through various programs—including pet adoption, transport, spray/ neuter, vaccination, and microchipping. One hundred percent of every donation is used for pets in need. https://www. bissellpetfoundation.org/ CLOROX: THE CLOROX SAFE WATER PROJECT An estimated 663 million people worldwide live without safe drinking water. Contaminated drinking water is a leading cause of illness and malnutrition. Clorox donates disinfecting bleach through The Clorox Safe Water Project to address the chronic problem of unsafe drinking water. Since the initial launch in Peru, the program has expanded globally. The project has achieved strong results, with 60 percent of homes treating their water with disinfecting bleach. In 2018, the company expanded the program to Kenya and Uganda by partnering with Evidence Action to support the Dispensers for Safe Water Program. By 2020, the Clorox Company helped Evidence Action bring 3.4 million people clean drinking water. https://www.clorox.com/our-purpose/ safe-water-project/ We want to hear from you. Let us know how your company is Doing Good in the Neighborhood. Send our editor a note or press release via email at wanda@ cuttingedgeproducts.org. JEFF CARDWELL: THE PEOPLE HELPING PEOPLE NETWORK, INC. Jeff Cardwell, owner of Cardwell Do it Best Home Center in Indianapolis, uses his talents and abilities to better his community and improve the lives of people in need. He was recognized in 2022 by ECI for their Everyday Hero Awards for his work as founder of the People Helping People Network. The organization has built more than 1000 homes, provided millions of meals, freshwater wells, millions of pounds of relief supplies, collegiate scholarships, and enabled the creation of many small businesses. The network continues to expand its efforts and provides help where it’s needed across the world. https://www.phpnetwork.org. RESCUE: FEEDING THE HOMELESS Employees volunteer to serve meals to the homeless at the Union Gospel Mission once a month. In 2018, the company sponsored the citywide Thanksgiving dinner. Additionally, employees volunteer to clean up trash and pull up weeds along The Centennial Trail in April. The 29-mile trail links Spokane, Washington, and Coeur d’Alene, Idaho. https://www.rescue.com SMOKE HALL FOODS: CREATING JOBS FOR VETERANS Based on the principle, “the More you give, the more you get,” The General’s Hot Sauce is a veteran-owned and operated company that creates jobs for veterans and donates a percentage of its profits to organizations that support our troops, veterans, and their families https://www.thegeneralshotsauce.com ECI: HONORING EVERYDAY HEROES The Everyday Hero Awards Program honors individuals and companies who go the extra mile to make a difference in their communities. The three annual recipients receive monetary awards from $3,000 to $10,000. Last year’s winners included Jeff Cardwell, owner of Cardwell Do It Best Home Center, who changes lives through his foundation, People Helping People. https://www.ecisolutions.com/ company/everyday-hero/ 198957567 © Maxim Lupascu | Dreamstime.com 172697605 © Riccardo Lennart Niels Mayer | Dreamstime.com
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22 CUTTINGEDGE Products Fall 2023 SPOTLIGHT ON BUSINESS SOLUTIONS H ow well do you know your customers? Many of the things you thought you knew about their buying behaviors have changed in the past three years. Now, consumers are primarily concerned about rising inflation, health and safety, and ways to enhance their lifestyles. Fortunately, home improvement retailers who accept this new reality can adapt and respond to consumer’s concerns. It also requires understanding the local marketplace and implementing strategies to attract new business and strengthen relationships with current customers. “The heightened attention paid to where we live, and spend so much of our time, has resulted in increased consumer demand for home improvement solutions, but also an expanded customer base, says Shay Kraft, NPD’s president of U.S. home improvement and major appliances. “The home improvement industry has an Sell More by Building Stronger Customer Relationships
Dmitry Kalinovsky/Shutterstock Fall 2023 CUTTINGEDGE Products 23 opportunity to strengthen these new consumer relationships that will support future success.” In terms of demographics, there have been several noteworthy changes that can help retailers target consumers who are purchasing home improvement products and identify how they access information. • Homebuyers are more likely to be single females without children • Younger generations initiate more DIY projects and spend more than older generations • Gen Y read more online reviews and watch YouTube videos for instruction and advice • “Nesting” and aging in place motivate consumers to invest in long-term home improvements MAINTAINING CURRENT HOMES EQUAL MORE PROJECTS The booming housing market has fueled the current DIY trend. According to research conducted by Home Improvement Research Institute (HIRI) related to the impact of the pandemic on the DIY market, there was a significant shift in buying behavior. In-store purchases went from a high of 88 percent, down to 75 percent. However, online purchases grew from 49 percent to 72 percent. While health concerns fueled online purchases, 23 percent of respondents mentioned they couldn’t find the products they wanted in-store. The most common projects are painting, lawn and garden, and general maintenance. However, DIYers are also willing to tackle more complex projects such as plumbing, electrical and HVAC. Respondents gave several reasons for the increased number of projects. • More spare time • Don’t want to hire a contractor, doing the work myself • Contractor unavailable, doing the work myself USE MULTIPLE CHANNELS TO GET NEW CUSTOMERS Home Improvement retailers must be innovative to acquire new customers in the upcoming year. This requires a commitment to increase e-commerce sales and view it as an important channel to promote the business’s long-term growth. Online sales reached record levels in 2021. Consumers will continue to shop online in the future. Shoppers want options to buy online or in-store. Several surveys indicate: • Sixty-four percent of consumers will spend more online this year than last year (PowerReviews Holiday Consumer Survey) • One in three consumers shop online daily (34 percent). One in five shop (19 percent) multiple times per day (Vertebrae Consumer Survey) COMMUNICATE WITH CUSTOMERS Good communication is the basis of a solid relationship with customers. Be sure to have a professional-looking website, and also use social media to provide information about products, pricing and services. Customers have high expectations and want businesses to share information they may find helpful. Try supplementing digital communications with an e-mail or letter. Both can go a long way to help customers stay connected to your business. FOCUS ON SAFETY AND SERVICE Even shoppers who are unsure about buying products online are giving it a try—including older generations. However, they are also willing to buy online and pick up in-store. Retailers should make shoppers aware of the service. Many people are willing to drive into the pick-up area, and have merchandise placed in their car. For customers who opt to shop in-store, cashless payment options are increasingly popular, especially with younger shoppers. Change is never easy, but is necessary to move forward. During the past 3 years consumers and businesses have adjusted to challenges they’ve never encountered before. However, this is the perfect time to reflect and identify new opportunities. 186976115 | Pick © Taran55 | Dreamstime.com
24 CUTTINGEDGE Products Fall 2023 SPOTLIGHT ON BUSINESS SOLUTIONS I t causes chaos in the workplace when generations collide. Baby boomers, Millennials, Gen X, and Gen Z have different characteristics, work habits, and ideas. Managing a multigenerational team can be challenging. However, appreciating what each group brings and leveraging their unique skills can strengthen the organization. Being an effective leader requires motivating your team to perform at peak levels. Understanding what factors shape each generation’s point of view can help you create a team that embraces cooperation and innovative thinking. CHALLENGES OF LEADING MULTIGENERATIONAL EMPLOYEES Sometimes a team has such different opinions and workstyle the person in charge may feel like they’re herding cats—everyone going in different directions. The boomer employee may always be punctual and is a stickler about time. In comparison, their Gen Y coworker may prefer to take time to drop by the café to pick up a latte or head out early to take their dog for a walk. It can be challenging to balance these generational preferences. Starting with these goals will help you achieve your objectives. • Accommodate different work styles while being fair and equitable • Create a workplace that recognizes and supports different values • Learn to communicate effectively with different generations • Be flexible and open to new thoughts and ideas • Get to know your employees to understand their communications preferences • Avoid stereotyping employees and making assumptions • Bring Employees together so they can learn from each other BOOMERS (1946 TO 1964) At one point, “Boomers” were the largest generation in the workplace; over time, millennials have moved into the top spot. These individuals consider themselves to be logical thinkers with strong leadership skills. People in this generation are among the 3.4 million babies born after World War II. Many witnessed historic events like the Vietnam War, the Civil Rights Movement, Woodstock, and the aftermath of Watergate. In this era, the workplace became more ethnically diverse and inclusive, with an increased acceptance of women in leadership positions. Characteristics leaders should consider when interacting with Boomer employees: • Goal-driven • Building Relationships How to Successfully Manage a Multigenerational Team Illustration 229171234 © Sabelskaya | Dreamstime.com Sabrina Bracher/Shutterstock
Fall 2023 CUTTINGEDGE Products 25 • Competitive • Personal gratification • Equality Boomers want to “make things clear” to avoid misunderstandings. Their preferred communication method is to talk in person or by phone. To keep these employees engaged and motivated, strive to build relationships and offer feedback in person. Being equitable and fair when resolving problems will gain you respect and credibility. GENERATION X (1965-1980) The “Middle Child” generation is wedged between Boomers and Millennials. This generation grew up in an era dominated by conflicts in the middle east and the emergence of computers and the internet. These employees value efficiency and feel empowered to get the job done. Avoid micro-managing them by looking over their shoulder. This behavior builds confidence in their abilities and creates an environment of trust. Gen X consider themselves problemsolvers; let them use these skills to the company’s advantage. Communications style: Gen X prefers to communicate in person or by phone to get an idea of the other person’s goals and objectives in the conversation. Characteristics leaders should consider when interacting with Gen X employees: • Prefer instant feedback • Adapt to new technology • Personal development • Independent and self-sufficient • Hard work brings rewards GENERATION Y OR MILLENNIALS (1981-2000) Millennials have been called entitled, complainers, and unreliable, depending on which generation you ask. They are now 35 percent of the workforce, making them the largest generation of employees. They are avid internet and social media consumers and came of age when mass shootings and terrorism began to dominate the news. To retain these employees’ companies should offer flex time and the ability to work remotely. Communication style: Millennials prefer email, texting, and instant messaging. Characteristics leaders should consider when interacting with Millennial employees: • Achievement-oriented • Competitive • Curious and open-minded • Self-confidence • Collaboration and teamwork • Job hopping for career advancement GENERATION Z (2001-2020) Gen Z is the first generation that does not know what life was like before the internet. They are true techies and are more diverse than previous generations. Gen Z prefers jobs that enable them to multi-task and have the freedom to work independently with limited supervision. Social life and home life are meaningful, so work-life balance is essential. Communication style: Smartphones, texting, instant messaging, and social media. Characteristics leaders should consider when interacting with Millennial employees: • Tech-savvy and creative • Entrepreneurial • Risk-takers and progressive • Educated and Diverse • Community-focus When it comes to managing people, there are no quick answers. Employees’ expectations change over time, so it’s critical to remain flexible and listen to different opinions before making decisions that will impact the team. Sometimes you will get it wrong, but you can always return to the drawing board and try something new.
26 CUTTINGEDGE Products Fall 2023 SPOTLIGHT ON BUSINESS SOLUTIONS Customers Who Use Click-and-Collect Online Make Additional Purchases In-Store D o you know customers who pick up online orders in-store buy almost 45 percent more merchandise after arriving? That’s an impressive statistic by any measure. One of the best ways to build sales and traffic in physical stores is to offer shoppers the ability to buy online pickup in-store (BOPIS). The expectation was fewer people would use click-and-collect services like BOPIS and curbside pickup after the pandemic since they could now shop without restrictions. However, participation at large retailers grew from 76 percent in 2022 to the current level of 82 percent. Some home improvement retailers sometimes wonder if offering the service is worth their employee’s time and effort. Yet, data from Pollen Returns, a retail technology platform, may convince store owners to commit to the process. Christian Piller, Pollen Return Co-Founder and Chief Commercial Officer, thinks the service is a win for retailers. He believes BOPIS puts customers in a “buy-mode” by the time they arrive at the store and are pre-disposed to pick up more merchandise on the way to the register. “E-commerce only represents 20 percent of all retail sales in the United States. By pushing customers to stores, where 80 percent of retail sales happen, retailers can increase revenue.” OFFERS CONVENIENT ALTERNATIVES Retailers should look for opportunities to increase foot traffic and generate add-on sales by offering as many convenience services as possible. BIOPIS and curbside pickup are good options for hardware stores that sell hard-to-find items and want to give shoppers cost-effective and convenient alternatives. These options offer customers more peace of mind. Not only are porch pirates less likely to steal their order, but it also helps an easier returns process. • One-third of adults younger than 50 like curbside pickup • Curbside pickup and BOPIS give businesses a competitive advantage LARGER TRANSACTION SIZES Many new shoppers opting to purchase online typically prefer shopping in physical stores. They select specific brands and products and buy from familiar retailers. These customers are okay with hopping in their cars and driving to the store for a pickup. Research indicates orders placed with click-and-collect methods are twice the size of other ordering options. Retailers also have higher customer retention rates since people who use curbside pickup or BOPIS are more satisfied with the overall shopping experience. • Two-thirds of new users plan to continue using click and collect • Forty-eight percent of Millennial shoppers and 39 percent of Gen X shoppers have use • click and collect delivery methods • Overall, 56 percent of U.S. shoppers use click and collect Finding economical ways to encourage customers to increase their transactions while also demonstrating loyalty can be tough when they quickly turn to retailers like Amazon to get their items shipped free. But adding convenient services that show you value and support your customers can be just as enticing. 117895951 © Auremar | Dreamstime.com
USff-mffffffffffffffffffffffffffffffffffpffffffhffffffffffffffffffffffffffffffffffhfflffffffffffffffffffpffffff—ffffffff fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffiffffffffffff kffffwffffffffRESCUE!®ffpfffffffffffffffffffflffffffmffffffffffffmffffffffffffffffffffffffffffffffffff ff Visit Rescue.com/catalog to see our full product line. USff-mffffffffffffffffffffffffffffffffffpffffffhffffffffffffffffffffffffffffffffffhfflffffffffffffffffffpffffff—ffffffff fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffififififi kffffwffffffffRESCUE!®ffpfffffffffffffffffffflffffffmffffffffffffmffffffffffffffffffffffffffffffffffff Visit Rescue.com/catalog to see our full product line. STAND OUT TO CUSTOMERS. STAND UP TO PESTS. 2308CUTEDGE_Rescue.indd 1 6/28/23 10:01 AM
28 CUTTINGEDGE Products Fall 2023 PRODUCT SPOTLIGHT LAWN & GARDEN DRILL DOCK Drill Dock is a grab and go organization system for your drills and drivers. The universal design allows Drill Dock to accommodate almost any drill or driver on the market. The fixed mount and side clip make it easy to transition Drill Dock between the shop, vehicle, and job. A heavy-duty side magnet helps keep your most used bits and tips ready for action. Stay organized and productive with Drill Dock. Proudly made in the USA. DRILL DOCK 888-945-4545 OR DRILLDOCK.COM RHINO CART ALL-TERRAIN MOVER The Rhino Cart all terrain mover is the most rugged all terrain moving cart on the market. It’s a heavy-duty moving dolly specifically designed to conquer thresholds, uneven surfaces, and even hard pack dirt & gravel while carrying up to 2,000lbs. The telescoping frame easily adapts to move items from 6”–46” while the non-marking wheels protect your floor. The perfect option for moving heavy appliances, gun safes, furniture, and building materials. Proudly made in the USA. RHINO CART 866-744-6628 OR RHINOCART.COM CHILD-RESISTANT ANT BAITS RESCUE! Ant Baits are tested and proven child-resistant – and they won’t make a mess! Gel formula won’t spill out of the bait station, keeping the floor clean and kids and pets safe. It uses two baits—a sugar and a protein—to lure more ants for a faster and more complete kill. Place anywhere around the house for visible results overnight. Like all RESCUE! products, Ant Baits are 100% Made in USA. RESCUE! PEST CONTROL PRODUCTS ANTBAITS.COM STEVEN ROTTENBERG, [email protected] PROFESSIONAL MAX 4.1 OZ. WEED BARRIER Best in the Industry! Great for Commercial Grade Landscapes. It allows air, water, and nutrients to pass through. This woven polypropylene needle-punched fabric has reinforced fibers. Resists tears and puncturing. Colored Stripes are located 12-inches apart for easy planting. Resists tears & puncturing. Eliminates Chemical Sprays. Helps Soil Conserve Water. DEWITT COMPANY 800-888-9669 OR DEWITTCOMPANY.COM Go online to see more exciting products, industry updates, and new editorials at CuttingEdgeProducts.org
Fall 2023 CUTTINGEDGE Products 29 R etailers always need to find out what types of questions customers will ask. It’s best to be prepared, especially when selling plants. While most gardeners know the differences between annuals that die after one season or perennials that regrow year after year, they want to become more familiar with identifying plant categories by species. There are critical distinctions between native plants, cultivars, and nativars. Understanding these differences enables avid gardeners with a specific purpose to succeed. NATIVE SPECIES HELP POLLINATORS, ONE PLANT AT A TIME Gardeners know how extreme temperatures like droughts and cold snaps wreak havoc on climate-sensitive plants. However, weather conditions are factors beyond anyone’s control. Yet some plants are heartier than others and are resilient enough to withstand temperature fluctuations. Native plants have been studied by botanists for years and are essential to promote biodiversity and support a healthy ecosystem. Depending on the local region, these plants can thrive in shade, mud, high heat, and parched soil. Specific species grow naturally in particular areas of the country and co-exist beneficially with native wildlife, insects, and butterflies. While Native Plants are often abundant in the wild, some species are not easily accessible for people who only prefer growing native gardens. The plants are often sold by native plant organizations, specialty growers, and even the National Wildlife Organization. While many garden centers also sell native plants, shoppers cannot identify them as native to the region. Taking an extra step to label the plants and communicate with consumers is a simple way to increase sales and attract native gardeners. CULTIVARS ARE FANCY AND FUN Plants with vibrant colors and fancy names are prevalent in every season. Cultivars with names like Chantilly Cream or Bridal Sun Blaze will get customers’ attention. The terms are often trademarked due to the research and development required to bring the plants to market. Unlike native plants, cultivars are the result of human efforts. These “cultivated varieties” are developed to exhibit pleasing characteristics to gardeners. The blooms on flowers may be larger or smaller, shrubs may be more compact, or they may be less susceptible to disease. These plants are a hit with gardeners who want to beautify the garden by adding new or different plants and hybrid varieties. NAVITARS OFFER SOMETHING FOR EVERYONE Gardeners who want the best of both worlds may decide navitars are a smart choice. In 2008, Allan Armitage, professor emeritus at the University of Georgia, was the first person to use the term “Navitar to describe a cross between native plants and cultivars to avoid confusion. These plants are intentionally bred to enhance the unique characteristics of the original plants, between wild and native species and other navitars. Typically, they are a hybrid of two or more plants to form something new or incorporate a desirable wild plant trait. Gardeners are attracted to Navitars for their color, beauty, heartiness, and other unique qualities. Retailers who operate garden centers or sell plants are always learning more about the category since it can change by the season. Customers also want more information to improve their gardening skills or to decide what products to buy for spring planting or fall harvest. It’s up to you to help them when they shop your business. Selecting the Right Plants is Serious Business for Gardeners 172530283 © Mwalla | Dreamstime.com
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WWW.METALTECH.CO • 1 800 363-7587 2 MITER SAW STAND 3 STORAGE RACK 4 UTILITY CART 1 SCAFFOLDING 6 BAKER • Motorized system to move your baker type scaffold. • Prevent the need to descend from your baker to move it • The motor can be powered by the 6 largest battery brands • Long duration, 4500 feet of battery life on a single battery charge • Automatic wheel lock safety system • Moves on a job site without the need for a freight elevator, unlike a scissor lift • Integrated tools shelve and guardrail • Double safety locks on wheels • Safe product for all industrial, commercial, and residential project • 59 pounds unit • Easy to install and operate. • Heavy duty system with capacity of 500 lb load • Light and easy to transport products made of aluminum UTILITY SCAFFOLD WITH TOOL SHELF SCAFFOLDING SYSTEM ULTRA-JACK ® THE REFERENCE FOR SCAFFOLDING AND JOBSITE PRODUCTS IN NORTH AMERICA 2308CUTEDGE_Metaltech.indd 1 7/11/23 8:43 AM
WWW.METALTECH.CO • 1 800 363-7587 2 MITER SAW STAND 3 STORAGE RACK 4 UTILITY CART 1 SCAFFOLDING 6 BAKER • Motorized system to move your baker type scaffold. • Prevent the need to descend from your baker to move it • The motor can be powered by the 6 largest battery brands • Long duration, 4500 feet of battery life on a single battery charge • Automatic wheel lock safety system • Moves on a job site without the need for a freight elevator, unlike a scissor lift • Integrated tools shelve and guardrail • Double safety locks on wheels • Safe product for all industrial, commercial, and residential project • 59 pounds unit • Easy to install and operate. • Heavy duty system with capacity of 500 lb load • Light and easy to transport products made of aluminum UTILITY SCAFFOLD WITH TOOL SHELF SCAFFOLDING SYSTEM ULTRA-JACK ® THE REFERENCE FOR SCAFFOLDING AND JOBSITE PRODUCTS IN NORTH AMERICA 2308CUTEDGE_Metaltech.indd 1 7/11/23 8:43 AM
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SETS IN 30 MINS WHEN IT COMES TO CONCRETE, WE MEAN BUSINESS. Quality, availability, service. They're the simple ideas that Sakrete was founded on in 1936, and today's commitment to our dealers across the nation. When you're ready to stop truckin' around with concrete and focus on the hard work of growing your business, it's time to switch to Sakrete. Become a Dealer at Sakrete.com/'Dealer 2308CUTEDGE_Sakrete.indd 1 6/22/23 11:34 AM
SETS IN 30 MINS WHEN IT COMES TO CONCRETE, WE MEAN BUSINESS. Quality, availability, service. They're the simple ideas that Sakrete was fo u nded on in 1936, and today's commitment to o u r dealers across the nation. When yo u're ready to stop tr u ckin' aro und with concrete and foc u s on the hard work of growing yo ur b u siness, it's time to switch to Sakrete. Become a Dealer at Sakrete.com/'Dealer 2308CUTEDGE_Sakrete.indd 1 6/22/23 11:34 AM
CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps BASIC WEED CONTROL 3’x 50’ (150 SQ FT) YEAR WARRANTY 5 ® • Eliminates Chemical Sprays Applications • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation DWB10350RL De No Weeds. No Chemicals. • Eliminates Chemical Sprays Applications • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps STANDARD WEED CONTROL 3’x 50’ (150 SQ FT) 15 ® YEAR WARRANTY DWB15350RL De No Weeds. No Chemicals. PREMIUM WEED CONTROL 3’x 50’ (150 SQ FT) 20 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through DWB19350RL De No Weeds. No Chemicals. 3’x 50’ (150 SQ FT) 25 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through PREMIUM PLUS WEED CONTROL DWB25350RL De No Weeds. No Chemicals. PROFESSIONAL WEED CONTROL 3’x 50’ (150 SQ FT) 30 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through DWB30350RL De No Weeds. No Chemicals. 3’x 50’ (150 SQ FT) EARTHTONE 30 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth Lay fabric, brown side up ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through PROFESSIONAL WEED CONTROL DWB30ET350RL De No Weeds. No Chemicals. 3’x 50’ (150 SQ FT) ® LIFE TIME WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth Lay fabric, fuzzy side down ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through PROFESSIONAL MAX DWB41350RL De No Weeds. No Chemicals. Providing Eye Catching Landscape Fabrics to Meet the Needs and Budgets of Any Consumer ® DeWitt Basic Weed Control Replaces 3 Year Weed-Barrier® DeWitt Standard Weed Control Replaces 6 Year Weed-Barrier® DeWitt Premium Weed Control Same as Contractor’s Select DeWitt Premium Plus Weed Control Grey Same as Contractor’s Select Plus DeWitt Professional Weed Control DeWitt Professional Weed Control Earthtone DeWitt Professional Max Weed Control Replaces 20 Year Weed-Barrier® Replaces 12 Year Weed-Barrier® & WEED-BARRIER PRO® Retail Replaces 12 Year Weed-Barrier® & WEED-BARRIER PRO® Retail No Weeds. No Chemicals. conserves WATER BY DESIGN One Company. One Call. Over 600 Products! 800.888.9669 I dewittcompany.com New Look. New Competitive Edge. Same Great Products! #1 CHOICE FOR PROFESSIONALS DEWITT FULL CATALOG YEARS CELEBRATING 2308CUTEDGE_DeWitt.indd 1 6/14/23 3:55 PM
CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps BASIC WEED CONTROL 3’x 50’ (150 SQ FT) YEAR WARRANTY 5 ® • Eliminates Chemical Sprays Applications • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation DWB10350RL De No Weeds. No Chemicals. • Eliminates Chemical Sprays Applications • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps STANDARD WEED CONTROL 3’x 50’ (150 SQ FT) 15 ® YEAR WARRANTY DWB15350RL De No Weeds. No Chemicals. PREMIUM WEED CONTROL 3’x 50’ (150 SQ FT) 20 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through DWB19350RL De No Weeds. No Chemicals. 3’x 50’ (150 SQ FT) 25 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through PREMIUM PLUS WEED CONTROL DWB25350RL De No Weeds. No Chemicals. PROFESSIONAL WEED CONTROL 3’x 50’ (150 SQ FT) 30 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through DWB30350RL De No Weeds. No Chemicals. 3’x 50’ (150 SQ FT) EARTHTONE 30 ® YEAR WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth Lay fabric, brown side up ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through PROFESSIONAL WEED CONTROL DWB30ET350RL De No Weeds. No Chemicals. 3’x 50’ (150 SQ FT) ® LIFE TIME WARRANTY Applications LANDSCAPE PLANTINGS GARDENS *This fabric needs to be covered with mulch or rocks to prevent UV degradation CUT & PLACE fabric around existing plants, or cut an X to install plants CLEAN & RAKE weeds and rake ground smooth Lay fabric, fuzzy side down ANCHOR & SECURE fabric with DeWitt Anchor Pins COVER & ENJOY with bark, mulch or your choice of decorative stone 4 Simple Steps HARDSCAPE EROSION CONTROL • Resists Tears & Puncturing • Eliminates Chemical Sprays • Helps Soil Conserve Water • Lets Air, Water and Nutrients Pass Through PROFESSIONAL MAX DWB41350RL De No Weeds. No Chemicals. Providing Eye Catching Landscape Fabrics to Meet the Needs and Budgets of Any Consumer ® DeWitt Basic Weed Control Replaces 3 Year Weed-Barrier® DeWitt Standard Weed Control Replaces 6 Year Weed-Barrier® DeWitt Premium Weed Control Same as Contractor’s Select DeWitt Premium Plus Weed Control Grey Same as Contractor’s Select Plus DeWitt Professional Weed Control DeWitt Professional Weed Control Earthtone DeWitt Professional Max Weed Control Replaces 20 Year Weed-Barrier® Replaces 12 Year Weed-Barrier® & WEED-BARRIER PRO® Retail Replaces 12 Year Weed-Barrier® & WEED-BARRIER PRO® Retail No Weeds. No Chemicals. conserves WATER BY DESIGN One Company. One Call. Over 600 Products! 800.888.9669 I dewittcompany.com New Look. New Competitive Edge. Same Great Products! #1 CHOICE FOR PROFESSIONALS DEWITT FULL CATALOG YEARS CELEBRATING 2308CUTEDGE_DeWitt.indd 1 6/14/23 3:55 PM
40 CUTTINGEDGE Products Fall 2023 PRODUCT SPOTLIGHT LAWN & GARDEN POWERHORSE INVERTER GENERATOR #74006.POW The Powerhorse® 7,500 watt Inverter Generator provides more power with less noise, plus low 1.5% total harmonic distortion for safely running sensitive electronics. This model operates at a quiet 55dB, making it ideal for use at home or on the job. Dual 120/240 voltage expands usage options, plus the parallel-ready design allows connecting to another 120/240V inverter generator for more power (parallel cable kit sold separately). 100% copper-wound head prevents overheating for a longer life. GREAT NORTHERN 800-822-0295 OR [email protected] NEW! INVERTERS WITH CO DETECTOR Mi-T-M inverter generators provide clean and quiet power for jobsites, workshops, recreation and power outages. Each model, ranging from 2000 up to 8000 watts, is equipped with carbon monoxide (CO) detection and auto shutdown if CO levels become unsafe. These inverters are easy-to-use, feature GFCI protected receptacles and are powered by Mi-T-M OHV engines. All Mi-T-M invertors come with 1-year alternator and 3-year engine warranties. MI-T-M 800-553-9053 OR MITM.COM CORD PROTECT The Twist and Seal Cord Protect is specifically designed to fit standard homeowner extension cords. Protecting cord connections on string lights, bird baths, fountain pumps, and yard lights is a breeze with the Cord Protect. The patented sealing system and built-in strain relief will keep your connections together and the water out. Proudly made in the USA. TWIST AND SEAL 888-945-4545 OR TWISTANDSEAL.COM NORTHSTAR TOW-BEHIND SPRAYER #282785.NOR The NorthStar® Boom Broadcast and Spot Sprayer gives you the ability to do both precision and wide-coverage spraying. Equipped with a commercialgrade NorthStar NSQ Series® pump, it provides easier priming, exceptional durability and superior resistance to harsh environments and chemicals. The over-sized tank is secured to a heavyduty steel cart that handles the roughest terrain. A retractable tow-bar, foldable boom arms, and removable axle and wheels allow for ultra-compact storage. Tow behind your ATV or lawn/garden tractor. GREAT NORTHERN 800-822-0295 OR [email protected] VALVOLINE ADVANCED FULL SYNTHETIC MOTOR OIL Valvoline Full Synthetic is designed specifically for customer’s hardworking cars, trucks, and SUVs. Provides a great opportunity to grow premium mix and drive increased profit margins for your business. Valvoline’s Full Synthetic motor oil is formulated for increased thermal and oxidative stability to keep your vehicle on the road longer. Our full synthetic helps reduce formulation of sludge and varnish deposits in your engine. Additionally, this formula provides resistance to chemical and physical breakdowns, which helps extend engine life. Compared to standard motor oils, our full synthetic features lower oil vaporization as well as lower consumption when driving in extreme temperatures. VALVOLINE 800-832-6825 OR VALVOLINE.COM
Air Compressors | Water Pumps | Air Compressor/Generator Combinations Air Compressor/Generator/Welder Combinations | Cold and Hot Water Pressure Washers | Wet/Dry Vacuums Jobsite Boxes | Portable Heaters | Portable Generators | Water Treatment Systems www.mitm.com 800-553-9053 Made in with Globally Sourced Components USA P O W E R E D B Y 3 YEAR WARRANTY At Mi-T-M, we pride ourselves on building mighty, damn good equipment. It’s what sets us apart from our competition. When you purchase equipment with the Mi-T-M name on it, you are buying dependable equipment that is designed, built, and tested by good people. Mighty. Damn. Good. 2308CUTEDGE_MiTM.indd 1 7/5/23 3:21 PM
42 CUTTINGEDGE Products Fall 2023 PRODUCT SPOTLIGHT PAINT & SUNDRIES T he small town of Harlowton, Montana, population about 1,000, sits beneath a bright blue sky framed by big snowy mountains. It was founded in 1900 as a station stop on the Montana railroad and was named for Richard A Harlow, the company’s president. The state’s biggest city, Billings, is about 90 minutes away. With so few people in town, it takes someone with a pioneering spirit to operate a hardware store successfully. Jeff Sell, owner of Central Lumber & Hardware, is that person. The Do it Best store is a one-stop- shop for DIYers and contractors. Product assortments include power tools and accessories, farm and ranch supplies, and apparel—plus, a paint department so special it attracts customers from over 100 miles away. QUALITY AND SELECTION So, what does it take to become the preferred destination for paint? “Hands-down, it’s the quality of our paint products, customer service, and our knowledgeable staff that goes above and beyond for each customer,” says Jeff. “We also have a great selection of paint sundries and a good inventory of paint so customers can get the job done.” The store always generated robust sales in the paint department due to its reputation among Central Montanans. They know they won’t find it anywhere if they can’t find certain paint at Central Lumber & Hardware. However, business really took off when Jeff and his team relocated the department to the front of the store and added The Color Bar. Foot traffic increased, and people began arriving who lived 100 miles away. Jeff says they have a lot of repeat customers. “Buying a quality paint from a small, reputable hometown hardware store that’s been around for 40 years—a place people know and trust—offers neighbors and friends an enjoyable, knowledgeable experience to help them complete their projects every time.” READY AND WILLING TO HELP The paint team is ready to assist customers with selecting the right paint finish, brushes, or other sundries. It’s typical for people to come in and ask for associates by their first names. While trading up for better-quality paint is familiar to those selling paint, customers tend to require an explanation. “When our customers are asked which quality of paint they want, “good, better, or best, most often it’s the better (Valspar Medallion Plus—interior and exterior). Another good seller in our paint department is spray paint because we have a large selection of colors.” COMMITTED TO SERVICE Jeff and his team are committed to building lasting customer relationships and delivering exceptional service. The local community, contractors, and nearby townspeople depend on the staff’s knowledge and expertise to make essential product decisions for their projects. Even the most successful independent retailers can benefit from Jeff’s advice. “Sell a quality brand from a company such as Valspar—a supplier that stands behind their products and offers the dealer top-notch customer service. Invest in a color-match computer for cross-referencing other brands of paint and for storing customer records. Most importantly, invest in training for your paint department staff, and don’t forget that customer service!” Central Lumber & Hardware Montana customers travel over 100 miles to their preferred destination for paint
Fall 2023 CUTTINGEDGE Products 43 BLUE MAX LIQUID RUBBER TILE & FLOOR ADHESIVE Blue Max Tile & Floor is an elastomeric, liquid rubber adhesive, crack prevention membrane, and waterproofer for the application of tile and stonework. It is easy to apply with a brush or roller and can be used in both vertical and horizontal applications. Blue Max Tile & Floor is Uniform Plumbing Code listed for use as a shower pan liner. AMES RESEARCH 888-345-0809 OR AMESRESEARCH.COM NEXT GENERATION OF AUTOMATIC PAINT DISPENSERS Both the AccuSmart 7500 and AccuSmart 9500 are engineered to improve the operator experience. Canister layouts are optimized to make it easier to fill and avoid spills. Next-generation DVX™ valveless pumps deliver instant-on dispense and helps reduce power consumption by 50%. Alignment is easier and more accurate with the high-visibility array of 16 LED lights, speeding the dispensing process while reducing the chance of mistints. FLUID MANAGEMENT 847-212-2348 OR FLUIDMAN.COM ALL-IN-ONE SPECIALTY PAINT Beyond Paint is specifically formulated to allow you to refinish your furniture, cabinets, countertops, masonry, tile, metal, plastic and almost any surface with this all-in-one bonder/primer/finisher that cures to a durable, washable surface. No stripping, no sanding, no priming required. Beyond Paint is much thicker than normal paint and requires only two coats and minimal prep. It is formulated with 4x the paint particles to that of regular paint, offering superior coverage and a professional grade finish. This durable paint is eco-friendly and contains a low VOC so it’s safe around children and pets. Beyond Paint is proudly made in the USA BEYOND PAINT 866-266-0650 OR [email protected] BLUE BEAR® EMERGE™ CLEANER & DEGREASER An easy-to-use formula that tackles tough cleaning jobs indoors and outdoors— without harsh chemicals. This versatile lowodor cleaner eliminates grease, grime and oil on most hard surfaces, including painted walls, metal, concrete and asphalt. Ideal for clean-up after using BLUE BEAR mastic remover and paint strippers. Emerge also has a multitude of other uses in the house, garage and workshop! Emerge is available at: Ace Hardware 53093 FRANMAR 800-538-5069 0R FRANMAR.COM [email protected]
44 CUTTINGEDGE Products Fall 2023 PRODUCT SPOTLIGHT PAINT & SUNDRIES DECK WASH Deck Wash is an excellent ready-to-use cleaner for restoring the natural appearance to a dirty, gray and weathered deck. Deck wash will remove dirt, mildew, algae and fungus stains. Can also be used on outdoor wood furniture and composite decks. SUNNYSIDE CORPORATION 847-541-5700 OR WWW.SUNNYSIDECORP.COM MILDEW TREATMENT M-1 Advanced Mildew Treatment— Resists mold, mildew and algae on dry film. For use in all interior/ exterior water-based products, oil & solvent-based paints, stains, coatings, and adhesives. No odor, low VOC. SUNNYSIDE CORPORATION 847-541-5700 OR WWW.SUNNYSIDECORP.COM 12-PIECE PAINT PROJECT KIT (PC12K) The ALLWAY® 12-Piece Paint Project Kit includes all the necessary tools for quick and easy paint projects, home projects and touch-ups. This kit includes the ALLWAY® 1.25-quart EZ Paint Pail and six disposable ALLWAY® EZ Paint Pail Liners. The paint pail has a soft grip handle, and the magnets allow the brush to be soaked in paint or can be adjusted. Also included are a 2-inch angular sash brush for use on all surfaces for touchups and trimming, a mini roller frame, 2 microfibers 3-inch mini rollers and a medium grit sandbar for surface prep and detailing. ALLWAY TOOLS ALLWAYTOOLS.COM BLUE BEAR® SAFENOL™ PAINT & URETHANE STRIPPER Makes your customers’ DIYprojects safe and enjoyable! It effectively removes paint (including leadbased), varnish,enamel, urethane and more, without harsh chemicals or noxious odors. Safenol’s easy-to-use gel formula strips multiple layers in a single application, softening paint in as little as 20 minutes. It’s low-odor, ideal for use indoors, and great for beginners and seasoned hobbyists alike! Safenol is available at: Ace Hardware 53093, True Value 9238, and Do It Best 7068. FRANMAR 800 538-5069 OR FRANMAR.COM [email protected] NEW! WOODMATES® 9-INCH DECK STAIN ROLLER COVERS When we introduced Woodmates stain applicators, very little had been designed specifically for decks or fences and consumers wanted choices. Now we are proud to add the 9-inch Deck Stain Roller Cover to our line. Flextech® roller covers hold more stain, cover more area in less time and provide a smooth even finish. Tear-resistant roller covers last longer than regular foam roller covers and are compatible with either water- or oilbased stains. Polypropylene core fits any 9-inch roller frame, resists water and solvents. Item #0340 – Qty: 6. MR.LONGARM, INC. 800-821-3508 OR MRLONGARM.COM
TINTABLE CAULK. Just add paint. The other guys Colors 363 Infinite Required shelf space 726 cases 2 cases Infinite colors. ONE SKU. Which would you choose? 800-767-5656 sashco.com 2308CUTEDGE_Sashco.indd 1 7/7/23 10:56 AM
46 CUTTINGEDGE Products Fall 2023 PRODUCT SPOTLIGHT PAINT & SUNDRIES RUST REMOVER BATH Sunnyside Rust Remover Bath dissolves tough rust fast and restores to tools and parts to bare metal without scrubbing, scraping or chipping. Removes heavy rust build up. SUNNYSIDE CORPORATION 847-541-5700 OR SUNNYSIDECORP.COM M-1 WASTE PAINT HARDENER Powder formula hardens paint spills and colorant instantly making cleanup easy. Just sprinkle product over spilled paint, sweep up hard pieces and dispose. Great for latex and oil-based paint spills & disposal. The 4.7- ounce package will solidify up to one gallon of paint. Resealable bag closure. Six bags per carton in shelf display. SUNNYSIDE CORPORATION 847-541-5700 OR WWW. SUNNYSIDECORP.COM EXACT COLOR TINTABLE CAULK Support every project…with a single SKU. Stock Sashco’s eXact Color tintable caulk. Just add paint to achieve a seamless match every time. The same trusted performance as Big Stretch, but with endless color match opportunities. SASHCO 800-767-5656 OR SASHCO.COM NEW! WALL & CEILING SPRAY TEXTURE PRODUCTS Wall and ceiling spray texture application has traditionally been a frustrating, inefficient, and messy experience for professionals and DIYers alike. Now, DAP makes applying wall and ceiling spray texture easier and more seamless than ever with the new line of Spray Texture products. The Orange Peel, Knockdown and Popcorn formulas will all be available in water-based formulas that feature a 30-minute paint ready time. Orange Peel will also be offered in an oil-based formula that is paint ready in just five minutes. Unlike many competitive products, Popcorn is bright white and doesn’t require painting. And Knockdown features a 30-second dry time prior to the knockdown process, making it easy to smooth and tool for the final textured finish. All deliver a fastdrying, excellent texture match for maximum coverage and professional results. Plus, the aerosol can design provides hopper results for maximum coverage without the hassle and mess of using a traditional hopper gun. DAP 888-327-8477 OR DAP.COM HI SPEED READY STRIP CITRUS PAINT & VARNISH REMOVER HI-SPEED Ready-Strip Spray Citrus Paint and Varnish Remover is a convenient and easy way of removing paint or varnish. HI-SPEED Ready-Strip Spray features include a no-drip formula and the ability to stay wet longer to remove paint effectively. It contains no methylene-chloride, caustic or other harsh chemicals. It easily cleans up with water. Hi-SPEED Ready-Strip Spray will remove 3 layers of oil or water-based coatings and begins working in 30 minutes. SUNNYSIDE CORP 847-541-5700 OR SUNNYSIDECORP.COM
WOODMATES® Wood staining ... made simple Mr. LongArm is your #1 source for innovative deck staining solutions. When we introduced Wood mates® stain applicators, consumers had very few choices in the deck staining category. Very little had been designed specifically for decks or fences and consumers wanted choices. Now we are proud to add the 9" Deck Stain Roller Cover to the Wood mates line. Stock the complete line of award winning Wood mates to help drive sales during the peak deck staining season. Wood mates• 9" Deck Stain Roller Covers #0340 - 6 pack Flextech® roller covers hold more stain, cover more area in less time and provide a smooth even finish. Flextech® tear-resistant roller covers last longer than foam roller covers and are compatible with either water- or oilbased stains. Polypropylene core fits any 9" roller frame, resists water and s olvents. It's wood staining ... made simple. - The Complete Line of Woodmates• Deck Stain Applicators - #0331 7" Basic Stain Applicator #0360 Contour Stain •✓/ I #0368 Double-end Stain Applicator #0330 #0350 12"Premium Stain Applicator � 9" Standard Stain Applicator ' . ;:•· ·.-•:: r .. • , ., . 1#0370 Flex Core Stain Applicator 2304CUTEDGE_Mr Longarm.indd 1 3/1/23 11:12 AM
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YAKOBCHUK VIACHESLAV/Shutterstock 50 CUTTINGEDGE Products Fall 2023 PRODUCT SPOTLIGHT IMPULSE AND HOME experience peaks and valleys, cleaning solutions are in constant demand, and manufacturers continually innovate to remain competitive. In such a broad category, it’s easy for independent retailers to carve out a niche tailored to their customer base. CONSUMERS MAKING INFORMED CHOICES Shoppers expect retailers to offer them new and innovative products. Consumers are more sophisticated and educated about carefully reading labels and understanding manufacturers’ claims. This process enables them to make informed choices and determine which products best meet their standards for safety and effectiveness. In an interview with Good Housekeeping, Mary Gagliardi, an in-house scientist at Clorox, says, “We saw an increase in the understanding that a disinfectant claim for a product is something that the EPA regulates, so more consumers were looking for EPA-registered products and no longer assuming that cleaning automatically includes sanitizing or disinfecting.” ENVIRONMENTALLY FRIENDLY PRODUCTS Additionally, a 2022 Survey conducted by Bona, a global cleaning supply manufacturer, offers broad insights into T oday, cleaning goes much deeper than grabbing a mop and bucket to remove grime from floors—or dusting light fixtures and behind objects that get attention once a year. Consumers are more intentional than ever about how they approach cleaning and the products they buy. Home is where families spend the most time, so it’s reasonable that health and safety would be a priority. “During the pandemic, cleaning became an important part of everyday life and cleaning routines were established to be quick, effective, and efficient,” says Leah Bradley, senior brand manager at Bona. “Many of these routines have remained, so while frequency might be less, the mindfulness of how cleaning takes place has continued.” Consumers have high expectations for cleaning products. Like other product categories, cleaning trends reflect changes in buying behavior, the environment, and technology. THE CATEGORY IS THRIVING Research indicates the household cleaning supplies market reached $35.3 billion in 2022. The category is projected to grow at an annual rate of 4.9 percent and generate sales of $47.1 billion by 2028. Unlike many products that Tap into the Demand for Cleaning Solutions