IoSCM

RTC ©

Content

About IoSCM 3

Qualifications According to Discipline, Credit Value & Training Hours 4

IoSCM Qualifications & Courses

IoSCM Supply Chain Courses 6

IoSCM Logistics and Transport Courses 20
IoSCM Manufacturing Courses 26

IoSCM Purchasing Courses 31

IoSCM Shipping Courses 35

IoSCM Warehousing Courses 39

Resources Training Center (RTC) Clients 43

Resources Training Center (RTC) Profile 44

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Innovative learning methods. Flexible study objectives and gaining internationally recognised VISION AND MISSION
routes. Recognised qualifications. qualifications.
With a range of membership options the IoSCM The Institute of Supply Chain
The Institute of Supply Chain Management was provides services that aim to keep members updated Management exists to promote
formed as the first international institute representing and informed on developments within the industry exceptionally high standards and
the interests of the supply chain industry across the and provide advice and support for supply chain o er the highest quality, industry
world and truly encompassing all aspects of supply operations. Membership is available at varying levels focused services in supply
chain operations from purchasing to manufacturing, and asserts the status of members within the supply chain management worldwide.
logistics to general management. chain sector as a mark of commitment to excellence. Supporting the achievement
Aiming to reinforce and promote best practice and If you are a professional in the industry, the IoSCM of excellence in supply chain
high standards in the industry, the institute is an o ers recognition of skills and expertise gained operations, the IoSCM not only
impartialorganisationo eringservicesinternationally through work based experience and training allows individuals within the field
in support of businesses and professionals within throughout your career to date. The Recognition the opportunity to have prior
the sector. of Achievement is a simple and unique process to achievementso ciallyrecognised
The IoSCM o ers qualifications with a uniquely demonstrate existing study or competence of skills but delivers qualifications in a
flexible format enabling industry professionals to in your sector. ground breaking format.
tailor studies specifically to achieving personal Gaining international recognition and certification for
your courses supports the growth of your business To meet the growing demand for
and your brand. IoSCM can provide accreditation and flexible qualifications, the institute
certification, acting as an endorsement of the courses has developed a large network
you provide; upon completion of a course, students of high quality strategic partners
will receive an IoSCM certificate in recognition of and approved delivery partners
their participation in the programme. worldwide. Our mission is to equip
individuals, businesses and the
wider industry with the skills and
knowledge to ensure maximum
return on investment.

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IoSCM Qualifications According to Discipline, Credit Value &
Training Hours (1-2)

Discipline No. Qualification Title Qualification Level Credit Training
Value Hours

(Minimum)

Supply Chain 1 Introduction to Supply Chain Level 1 Certificate 13 50
2 Managing the Supply Chain Level 2
3 Managing the Supply Chain Level 3 Award 5 50
Certificate 20 200
4 Managing the Supply Chain Level 5 Award 9 90
5 Managing the Supply Chain Level 6 Certificate 18 180
6 Managing the Supply Chain Level 7 Diploma 27 270
Award 10 100
Certificate 29 290
Diploma 40 400
Certificate 15 88
Diploma 45 168
Certificate 25 75
Diploma 75 205

Logistics & Transport 1 Logistics and Transport Level 2 Certificate 14 140
2 Logistics and Transport Level 3
3 Logistics and Transport Level 5 Certificate 16 160
Diploma 39 390
Certificate 25 250
Diploma 35 350

Manufacturing 1 Manufacturing, Planning & Control Level 2 Certificate 20 200
2 Manufacturing & Production Level 3
3 Production Management Level 5 Certificate 21 210
Diploma 36 390
Certificate 23 230
Diploma 40 400

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IoSCM Qualifications According to Discipline, Credit Value &
Training Hours (2-2)

Discipline No. Qualification Title Qualification Level Credit Training
Purchasing Value Hours
1 Purchasing in the Supply Chain
2 Purchasing in the Supply Chain (Minimum)
3 Purchasing Management in the Supply Chain
Level 2 Certificate 13 90
Level 3 Certificate
Level 5 Certificate 27 270

30 300

Shipping 1 Shipping, Imports and Exports Level 2 Certificate 17 170
Warehousing 2 Ports and Shipping Level 3
3 Ports and Shipping Management Level 5 Certificate 22 220
1 Warehousing & Inventory Level 2 Diploma 27 270
2 Warehouse Operations Level 3 Certificate 30 300
3 Warehouse Operations Level 5 Diploma 38 380

Certificate 13 130

Certificate 27 270

Certificate 30 300
Diploma 44 440

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Supply Chain
Courses

IoSCM Supply Chain Courses

No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Mandatory Units

Level 1 Certificate Supply Chains • Elements and characteristics of supply chains
Introduction to Supply
1 10 • The roles organisations play in supply chain
Chain
• Communication and information sources in supply chains

Optional Units

Certificate Requirements: • Purpose of warehousing
To gain the certificate you
must complete: Warehousing & Inventory 10 20 • Purpose of inventory
1 mandatory unit and a Principles of Customer Service • Key warehousing activities
minimum of 12 credits from
the optional units • Health and safety in a warehouse

• Delivering good customer service

6 30 • Communication methods
• Organisational procedures

Description: • Dealing with queries, problems and complaints

1 The Level 1 Introduction to • Health and safety rights and responsibilities

Supply Chain is designed Health & Safety in the Workplace 2 20 • Requirements of employers
for individuals at pre • Prevent and deal with accidents

employment level looking • Perform workplace tasks safely

to develop their skills and • Purpose of warehousing

knowledge to support • Purpose of inventory
• Key warehousing activities
entry into a career within Introduction to Manufacturing 3 30

the industries of logistics, • Health and safety in a warehouse

purchasing, manufacturing, • Principles of business
• Business organisation
supply chain, warehousing,
5 30 • Business operations
shipping or import and Business Studies
export. • People in business
• Influence and controls in business

Introduction to Purchasing • Understand the principles of purchasing

1 10 • Effective contribution to purchasing process

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

• The purpose of logistics

Introduction to Logistics 2 20 • Contributing to a business in the logistics sector
• Health and safety in logistics

• Personal protective equipment

ICT for Employment • IT skills and experience

1 Introduction to International 2 12 • Using IT equipment safely
Trade, Ports & Shipping
• Common software used in business

• Understanding international trade, ports & shipping

3 30 • Types of transport

• Main actions of ports and shipping in regard to international trade

Skills for Employment • Qualities and attitudes needed in employment

1 10 • Skills needed in employment

• Assessing your own qualities for employability

English Language Awareness • English language uses in different contexts

1 10 • Basic public service terminology

Level 2 Award & Mandatory Units
Certificate
Award Supply Chain Management • Understand supply chains across a range of sectors
Managing the Supply Team Leader • Roles of other organisations in the management and organisation of the
Chain Business
5 50 supply chain
Award Requirements
To gain the award you • Communication and information sources within a supply chain
2 must complete: 1
mandatory unit and a • Roles and responsibilities
minimum of 5 credits from
the optional unit group 1 5 50 • Authority and accountability
• Building teams

Certificate • Effective communication

• Purpose and functions

• Communication inbusiness

5 50 • Quality management
• Managing resources

• Cost accounting

• Customer satisfaction

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Optional Units

Certificate Requirements • Purpose and functions
To gain the certificate you
must complete: • Communication inbusiness
2 mandatory units and a
minimum of 10 credits from Business 5 50 • Quality management
the optional unit group 2 • Managing resources
Group 1
Description: • Cost accounting
The Level 2 qualification is
designed for students • Customer satisfaction
looking to establish a
career in the supply chain • Roles and responsibilities
2 field and currently holding
minimal experience Team Leader 5 50 • Authority and accountability
in the industry. The • Building teams
course allows students
to develop supervisory • Effective communication
management skills as well
as develop knowledge Team Development & Performance 5 • Inductions and training
in specific areas of • Setting and communicating objectives
supply chain to support
career development 50 • Supporting team members
for professionals and
e ciency in operations for • Monitoring and evaluating performance
organisations.
Purchasing 5 • Features of procurement and purchasing
• Stages of the purchasing process
Group 2
50 • Supply market information

• Monitoring supplier performance
• The importance of contracts

• Principles of customer service

Customer Service 5 50 • Meeting diverse needs
• Developing effective relationships

• Evaluating customer service levels

Manufacturing Planning & Control 5 • Manufacturing processes
• The role of assembly

50 • The role of external organisations

• Importance of production planning
• Manufacturing improvement techniques

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Supply Chain • Characteristics of supply chains

5 50 • Roles in supply chains

• Communication and information sources

• Understanding trade and freight

• Identifying goods to be traded

International Trade & Freight 5 50 • Obtaining information on goods

• Identifying modes of transport

• Identifying instructions for transporting goodsGroup 2

2

• Processes for handling goods

• Route planning and scheduling

Movement of Goods 5 50 • Modes of transportation

• The roles of collection, storage and distribution

• Regulatory and enforcement bodies

• The purpose and characteristics of inventory

Warehousing & Inventory 5 50 • Receiving goods in a warehouse
• Key warehousing activities

• Health and safety in warehousing environments

Level 3 Award, Leadership Mandatory Units
Certificate & Diploma
Managing the Supply • Attributes and skills of a leader
• Leadership styles
Chain
9 90 • Effective leadership skills
3 Award Requirements Business
To gain the award you • Team motivation
must complete: • Challenges team leaders face
1 mandatory unit (Supply
Chain Management) • Business structures and functions
• Legislative issues
• Health and safety risk assessments

9 90 • Business communication

• Business planning
• HR
• Marketing

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Certificate Requirements Supply Chain Management • Concept of a supply chain
To gain the certificate you
must complete: • Importance of supply chain management
2 mandatory units and a
minimum of 10 credits from 9 90 • Understand how to identify risks
the optional unit group 2
• Concept of lean in a supply chain

• Understand linkages in supply chain

Optional Units

• Internal and external customers

Diploma Requirements Customer Service 9 90 • The customer service cycle
To gain the diploma you must Production Planning & Control • Enhancing the customer service experience
complete:
2 mandatory units • Policies and procedures for complaints handling
(Business and Supply
Chain Management) and a • The role of production planning
minimum of 27 credits from • Technical aspects of production planning
the optional units
9 90 • Forecasting

• Essential aspects of Sales and Operations Planning (SOP)
• Production planning techniques

3 Description: Improving Team Performance • Teams and team development
The Level 3 qualification is • Identifying ways to develop teams

designed for students 9 90 • Lead a team building activity

with 2 or more years • Identify and deal with barriers to team effectiveness
• Effective communication with a team

experience in a supply chain • Organising manufacturing and production processes
• Techniques for planning production
related field holding
9 90 • Monitoring production, quality and efficiency
supervisory management Manufacturing & Production
• Production technology
experience or looking to move • External factors

into a management role. The

course allows students to • The concept of supply chain management
• The importance of supply chain management
develop management skills
9 90 • Risks in a supply chain
as well as develop knowledge Supply Chain (Certificate only)
in specific areas of supply • Lean supply chains
• Supply chain linkages
chain to support career

development for professionals • Types of ports
• International shipping
and e ciency in operations
9 90 • Port development
for organisations. Ports & Shipping
• Port infrastructure and equipment
• Challenges in port operations

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

• Role of freight

Freight 9 90 • Freight operation planning
• Regulation of freight operations

• Performance control

Warehouse Operations • Principles and operations

• Safe operations

9 90 • Logistics in warehousing

• Planning receipt and storage

• Equipment

• Role of freight

• Freight operationplanning

Transport Planning Operations 9 90 • Regulation of freightoperations
• Performance control

• Regulation of freightoperations

• Performance control

• Inventory processes

• Stock

3 Inventory Processes 9 90 • Financial implications
Road Freight Operations • Inventory systems
Leadership (Diploma only)
Purchasing Process • Improving stock control

• Stock level planning techniques

• The role of road freight

• Regulatory systems

9 90 • Organisational challenges

• Information and legislative requirements

• Security challenges

• Attributes and skills of a leader

• Leadership styles

9 90 • Develop personal skills to be a effective leader

• Motivation in a team environment

• Common challenges that team leaders face

• Purchasing in context
• External factors
• Operational requirements

9 90 • Sourcing suppliers

• Sources of law
• The purchasing cycle

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No. Qualification & Course Unit Title Credit Training Unit Description
Description Supply Chain Value Hours
Business
Mandatory Units
Management
Level 5 Award, Certificate & Diploma Award Operations Management • Management and control
Certificate & Diploma Supply Chain • Physical and information flows
Managing the Supply Logistics
10 100 • Barriers to effective operations
Chain
• Supply chain planning
Award Requirements • Impact of modern technology
To gain the award you
must complete: 1 • Strategic development
mandatory unit
• Managing business relationships
Certificate Requirements:
To gain the certificate you 10 100 • Human resource management
4 must complete: • Financial management
1 mandatory unit and a
minimum of 12 credits from • Business legislation
the optional units
• Marketing strategies
Diploma Requirements
To gain the diploma you Group 1 Optional Units
must complete: 1
mandatory unit, a minimum • Leadership and management principles
of 10 credits from optional • Decision making
Group 1 and a minimum of
20 credits from optional 10 100 • Risk management process
units - Group 2
• Managing and implementing change
• Managing projects

• Operations management in business
• Process design

10 100 • Business challenges

• Operations management and strategic planning
• Improvement techniques

• Management and control
• Physical and information flows

10 100 • Barriers to effective operations

• Supply chain planning
• Impact of modern technology

• Principles
• Scheduling

10 100 • Optimising logistics operations

• Transport modes
• Quality in logistics
• Technology in logistics

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

• Roles of management in purchasing

Purchasing Management 10 100 • Purchasing legislation
• Supplier relationships
Group 1
• Effective negotiation

• Global rules and regulations

International Trade Management 10 100 • Global strategy
• Financial strategies

• Multi currency trading risks

Description: Transport Management • Nature and purpose of transport planning
• How the use of land affects transport planning
The Level 5 qualification is
10 100 • Principles of sustainability
designed for students
• Current trends and causes on demand
with extensive experience • Issues with movement of freight

working at management • Production planning
• Sales planning and forecasting
level within the supply
10 100 • Master scheduling and basic scheduling techniques
chain sector and looking to Production Management
• Manufacturing and control systems
progress to a senior • Improving performance

management role. The

4 course allows students to • Principles of project management
develop management skills
Project Management 10 100 • Conducting research and analysing data
as well as develop • Identifying and justifying projects

knowledge in specific Group 2 • Monitor, review and evaluate a project

areas of supply chain • Production planning
• Sales planning and forecasting
to support career
10 100 • Master scheduling and basic scheduling techniques
development for Ports & Shipping Management
• Manufacturing and control systems
professionals and • Improving performance

e ciency in operations for

organisations. import and • Assess, monitor and improve levels of customersatisfaction

export. • Generate a customer focused culture and seamlessservice Managing customer
relationships
Customer Service 10 100

• Importance of managing customer complaintseffectively

• Warehouse policies

• Resource requirements

Warehousing 10 100 • Inventory strategy
• Warehouse legislation

• Technology in warehousing

• Financial systems

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

• Quality management systems

Quality Management 10 100 • Advantages of quality management
• Quality management tools and techniques

• Improving performance through quality management

Inventory 10 • Inventory management
• Fixed period and fixed quantity models
Group 2
100 • Stock performance systems

• Impact of inventory on the supply chain
• Minimising stock levels

4 • Air freight forwarding

International Freight Management 10 100 • Sea freight forwarding
• Agile ports

• Multi-modal transportation

• Road transport in supply chain

• Setting standards and performance measurement

Road Freight Management 10 100 • Route planning conventions
• Operational scheduling, quality of service and security methods

• Role of management

• Effective communication skills

Level 6 Certificate & Mandatory Units
Diploma
Certificate & Diploma Strategic Management Principles 4 • Strategic management in supply chain
Managing the Supply • Strategy formulation
Chain Develop a Strategic Business Plan 6 • Strategic management processes
in Supply Chain Management or a
5 Certificate Requirements Logistics Operation 20 • Organisational culture
To gain the certificate you
must complete: • Strategic effects of an organisational plan
2 mandatory units and a • Organisational plans
minimum of 5 credits from • Communication strategy
the optional units
• Strategic business planning
• Develop a strategic business plan

38

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Diploma Business Research • Research philosophies and approachesrelevant to business research

• Plan project reports

30 80 • Conduct research

• Evaluate researchoutcomes

• Present project reports

Optional Units

Diploma Requirements Diploma Corporate Finance • Corporate finance and business objectives
To gain the diploma you • Debt and equity funding
must complete: • Treasury and working capital and financial calculations
3 mandatory units and a
minimum of 5 credits from 25 210 • Evaluating investment decisions
the optional units
• Valuing company shares
• Business capital
• Dividend policy

Description: • Global business strategy

Certificate Requirements • Strategic evaluation and selection
• Internationalisation
Diploma Requirements Global Business Environment 15 60
Course Breakdown The
• International operations, strategy and risk analysis
5 level 6 qualification is

designed for students • Change management models

who wish to move into Change Management 15 60 • Analysing the need for change
senior management • Proposals for change

positions within the supply • Managing the change process

chain. The qualification • Scope for entrepreneurship in today’s economy

develops understanding Entrepreneurship in Business 15 60 • Develop successful entrepreneurial business ideas
of key issues within the • Strategy for a viable entrepreneurial business idea

field and this leads to the • Plan future growth of a viable entrepreneurial business idea

management functions. • Vision, mission and marketing strategy

Principles of Marketing 30 5 • Marketing planning
• Implementing marketing strategy

• Competitive advantage

Leadership & Enterprise • Management and leadership

• Effective leadership

80 15 • Theories of leadership & management

• Enterprise cultures

• Matching leadership and management skills to roles within an organisation

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

• Understand maritime operations in a business environment

Maritime Operations Management 4 40 • Business planning for ports and shipping
• Maritime resource management

• Understand maritime law

Quality Management in an Organisation 5 • Total Quality Management (TQM)

30 • Implementation of quality management

• Cultures needed to embed TQM

• Understand how to develop and implement plans in supply chain management

Develop and Implement Operational or a logistics operation
Plans in Supply Chain
5 30 • Develop and implement plans in supply chain management and/or a logistics

5 operation

Global Procurement for the Supply • Setting objectives and criteria
Chain
5 30 • Evaluating procurement strategy effectiveness

• Selecting methods and procedures

Advanced Manufacturing Technologies 15 • Health and safety requirements in the manufacturing workplace
Chain • Benefits and drawbacks to building flexibility

60 • Purpose of existing Advanced Manufacturing Technology (AMT)

• Applications of manufacturing processes

Global Cultural Awareness • Identifying cultural differences

20 100 • The effect of cultural differences on the management process

• Multinational organisational structures and cultural differences

Mandatory Units

Level 7 Certificate & Contemporary Strategic • Strategic concepts, tools and techniques
• Strategic problem definition and resolution
6 Diploma Management
Managing the Supply 20 50 • Alternative theories and approaches to problems

Chain • Appraise alternative strategies and their implementation

Strategic Supply Chain • Supply chain and organisational business objectives
Management & Logistics • IT and supplier relationships

15 45 • IT and supply chain management

• Logistics and procurement
• Strategies to improve supply chain

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 7 Certificate & • Philosophies and approaches to business research
Diploma
Business Research 30 80 • Planning project reports
Managing the Supply • Research for project reports
Chain
• Evaluate research outcomes

• Present project reports

Optional Units

Certificate Requirements Strategic Quality and Systems • Role of operations management
To gain the certificate you Management • Importance of managing quality in an organisation
must complete:
1 mandatory unit (Strategic Strategic Enterprise Management 10 30 • Plan a strategic quality change
Supply Chain Management
and Logistics) and a • Implement a strategic quality change
minimum of 5 credits from • Evaluate outcomes of a strategic quality change
the optional units
• Success factors in strategic management of enterprise development

15 60 • Governance and relationships
• Enterprise planning process

• Analytic techniques in development of the enterprise

Diploma Requirements • Global procurement in a organisations supply chain

To gain the diploma you Global Procurement Strategy 4 40 • Objectives and criteria for a procurement strategy
6 must complete: • Effectiveness of a procurement strategy

3 mandatory units and a • Effective procurement methods and procedures

minimum of 5 credits from • The role of financial information

the optional units Finance for Strategic Managers 15 60 • Analyse published financial statements
• Business assets, finance non-current assets, investments and working capital

Description: • Ownership structures and how they influence financial performance
The Level 7 qualification in
Managing the Supply Strategic Planning • Purpose of a strategic plan
Chain is designed for Mergers and Acquistions
professionals working Strategic Marketing 3 30 • Strategic direction from analysis of alternative strategic options
in the supply chain with Global Business Strategy
substantial experience in • Implement, evaluate, monitor and review the strategic plan
a senior management or
director role. The course • Strategic role of mergers and acquisitions
explores the strategic
models and concepts in 3 30 • Finance and valuation of mergers and acquisitions
the business environment
to give the student an • Post-acquisition integration

• Understand marketing plans in support of strategic objectives

2 20 • Construction of a marketing plan

• Promoting marketing plans in support of strategic objectives

• International business environment

15 60 • Impact of globalisation on business organisations

• Importance of corporate social responsibility

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

understanding of the most • The role of enterprise in the wider society
e ective application of
techniques to increase Essentials of Entrepreneurship 15 60 • Innovation and enterprise in business
e ciency and productivity. • Entrepreneurial potential and business ideas

• Product and service development

• Organisation and manufacturing strategies

International Manufacturing 15 60 • Impact of business environments on global manufacturing
6 Strategy • New products and manufacturing performance

• Improve a companies international business performance

Certificate • Strategic concepts, tools and techniques

Contemporary Strategic 20 50 • Strategic problem definition and resolution
Management • Alternative theories and approaches to problems

• Appraise alternative strategies and their implementation

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Logistics &
Transport Courses

IoSCM Logistics and Transport Courses

No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Mandatory Units

Level 2 Certificate Logistics • Understand the function of logistics
Logistics and Movement of Goods
Transport 2 20 • Logistics activities used by organisations

Certificate Requirements: • Effective contribution to a business in the logistics sector
To gain the certificate you
must complete: • How characteristics of goods impact on handling process
2 mandatory units and a
minimum of 6 credits from • Concepts of route planning and scheduling
the optional units
5 50 • Characteristics of modes of transportation
• The role of collection, storage and distribution

• Regulatory & enforcement bodies for movement of goods

in own country

Optional Units

• Understand trade &freight

• How to identify goods to be traded

1 Description: International Trade & Freight 5 50 • How to obtain information on goods being traded
The Level 2 qualification in • Identify, select & recommend suitable modes of transport

Logistics and Transport is • Identify instructions for goods to be transported

designed for students • Identify problems that can occur in international trade

with limited experience in • Understand the function of ports and shipping

the logistics and transport Ports and Shipping 2 20 • Understand the role of ports and shipping
sector but who would like • Policies & procedures that affect ports & shipping

to establish a career in the • Understand how to monitor ports & shipping

field. The course develops • Understand supply chains across a range of sectors

key skills and knowledge • The roles of other organisations in supply chains
• Communication and information sources within a
required for students to Supply Chain 5 50

development knowledge supply chain

and understanding.

Customer Service • Principles of customer service
• Meeting the needs of a diverse range of customer types

5 50 • Policies & procedures for developing & maintaining

effective relationships with customers
• The importance of evaluating levels of customer service

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

• Features of the procurement & purchasing function

• Stages of the purchasing process

Purchasing 5 50 • Concept of supply market information
• Monitoring supplier performance

• Importance of a contract in purchasing relevant to own

country

1 Warehousing and Inventory • Purpose & characteristics of inventory
• Understand how goods are received in a warehouse
Health & Safety in a Warehouse
Environment 5 50 • Understand key warehousing activities

• Health & safety arrangements in a warehouse
environment

• Legisation in warehousing & storage environments

• Legal requirements for storage & distribution of specific

3 30 goods & materials
• How risk in the workplace affects roles & responsibilities

• Responding to incidents in the workplace

• PPE within a warehousing & storage environment

Level 3: Certificate & Logistics Mandatory Units
Diploma
• The importance of logistics
Logistics and • Identify the factors that influence logistics
Transport
3 30 • The importance of appropriate requirements for the
2 Transport Planning Operations
Certificate Requirements development, monitoring and control of logistics protocols
To gain the certificate you
must complete: • The role transport plays
2 mandatory units 1 • Transport policy in relation to current legislation provided
optional unit
9 90 within own country
International Trade & Freight
• Use of standardised transport equipment in logistics
• Links between transport planning & external influences

Optional Unit

• Strategies behind international trade and freight
• Planning process related to international trade & freight

9 90 • Operations involved in international trade & freight

• Different payment methods in international trade

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Road Freight Operations • The role of road freight in modern society

• The regulatory system for road freight

9 90 • The required information related to road freight

• Challenges that can occur whilst organising road freight

• Challenges that can occur in relation to security

Diploma Requirements: Ports & Shipping • The importance of different types of ports
To gain the diploma you Inventory Process • The role of shipping on an international scale
must complete:
2 mandatory units and a 9 90 • Main aspects of port development
minimum of 25 credits from
the optional units • Port infrastructure & equipment requirements
• Challenges of port operations

• Inventory and the associated process

• Stock and the associated processes

9 90 • Financial value of holding inventory
• Understand inventory systems

Description: • How modern inventory systems can improve stock control

The Level 2 qualification • Techniques used to plan levels of stock

2 in Logistics and Transport • Principles and operations of warehouses
is designed for students
• Identifying factors affecting safe operations of a warehouse
with limited experience in Warehouse Operations
9 90 • Financial & logistics aspects concerned in warehousing
the logistics and transport
• Producing a plan for the receipt & storage of goods
sector but who would like
• Required equipment for warehouse operations

to establish a career in the • Understand the concept of a supply chain

field. The course develops • Importance of supply chain management

key skills and knowledge Supply Chain Management 9 90 • Identifying risks encountered within a supply chain
required for students to
• Understand the concept of lean within a supply chain
development knowledge
• Understand linkages within a supply chain

and understanding. • Understand the relevant legislation, guidance & organisation requirements for

Secure Cargo 1 8 securing cargo

• Secure cargo safely in a Port

Customs • The role and function of Customs and Excise
• Customs terminologies and their use

4 40 • Documentation and procedures relating to the importation and exportation of

goods
• Operational requirements of Customs and Excise

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Mandatory Units

Level 5 Certificate & • Principles behind logistics requirements of a supply chain
Diploma
• Schedule logistics operations to meet customers’ needs
Logistics and
Transport Logistics 10 100 • How to optimise the use of logistics operations
• Range of transport modes & use within logistics operations

• Use of technology within logistics operations

• Importance of improving the quality of logistics operations

Certificate Requirements • The nature & purpose of transport planning
To gain the certificate you
must complete: • How historical & recent trends in land use affect
2 mandatory units and a 1
unit from the optional units Transport Management 5 50 transport planning
• How sustainability principles apply to transport planning

• Current trends & causes for transport demand

• Issues with the movement of freight

Diploma Requirements: Optional Units
To gain the diploma you
must complete: • The discipline of air freight forwarding operations
2 mandatory units, a
minimum of 20 credits International Freight 10 100 • The discipline of sea freight forwarding operations
3 from the optional units Management • Understand the concept of an agile port

• The discipline of multimodal transportation

Description: Road Freight Management • Role of road transport within a supply chain
The Level 5 qualification Sea Freight • Standards & performance measurements
in Logistics and Transport Air Freight • Scheduling, quality of service & security methods
is intended for students
with experience working at 10 100 associated with road transport
management level within
the logistics and transport • Route planning conventions of road transport
sector and looking to • Management & the qualities & skills required
progress to a senior • Communication skills & successful decision making
management role. The
course allows students to • Principles of sea freight management
develop in order to support • Legislation & regulations governing movement of shipping
career development
and operational 10 100 • The role of shipping freight operations
management knowledge
and skills. • Different financial strategies found within the shipping
industry

• The role of air freight management
• Understand how air freight movement is important to the

10 100 global economy

• Importance of security & safety regulations & the impact of
environmental legislation on the air industry
• Management of container usage in the air freight industry

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Inventory • The purpose of inventory management

• Fixed period & fixed quantity models of inventory control

10 100 • Impact of inventory management on the supply chain

• Inventory systems and the performance of stock systems

• Inventory management to minimise stock level

• Principles of project management

Project Management 10 100 • Identify and justify a management project
• Conduct research & analyse data to fulful a project aim

• Understand how to monitor, review and evaluate a project

• Competitive advantage from efficient management & control

• Impact of physical and information flows on the integration

Supply Chain 10 100 and harmonisation within a supply chain
• Why supply chains may not always function correctly

• Planning from a strategic & operational perspective

• How modern technology has impacted the supply chain

• Importance of shipping and international trade

3 • How business strategy in shipping contributes to growth
Ports & Shipping Management
10 100 • Port operations & effective container terminal management
• Concept of agile ports and the key characteristics

• Port development, the operating environment & evolution

of a port

• Need & role of developing an appropriate warehouse policy

• Resource requirements of warehousing

Warehousing 10 100 • Basic concept of inventory & develop an inventory strategy
• Relevant legislation applicable to a warehouse

• Importance of technology advancements in a warehouse

within the supply chain

• Financial systems within a warehouse

25 IoSCM Qualifications & Courses RTC ©

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Manufacturing
Courses

IoSCM Manufacturing Courses

No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 2 Certificate Mandatory Units
Manufacturing,
Planning & • Purpose and characteristics of inventory
Control
Warehousing & Inventory 5 50 • Understanding how goods are received in a warehouse
Certificate Requirements:
To gain the certificate you • Key warehousing activities
must complete:
4 mandatory units • Health and safety in a warehouse environment

Description: IT in Manufacturing • Understanding the function of IT in manufacturing

The Level 2 qualification 2 20 • Understanding the role of IT in manufacturing

1 in Manufacturing, Planning • Policies and procedures that affect IT in manufacturing
and Control is designed
• Understanding the manufacturing process
for students with limited • The role of assembly in manufacturing

experience in the supply 5 50 • Manufacturing improvement techniques

chain sector but who Manufacturing, Planning & Control • The importance of production planning
would like to establish a • Understand the process of external organisations in the manufacturing
process
career in the field.
• Understand supply chains across a range of sectors
The course develops key
5 50 • The roles of other organisations in supply chain
skills and knowledge
• Communication and information sources within a supply chain
required for the student to

move into a supervisory

management or team Supply Chain
leader role and improve

operational e ciency.

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 3 Certificate & Mandatory Units
Diploma
• Understanding how manufacturing and production processes are organised
Manufacturing &
Production • Techniques to plan production

Certificate Requirements: Manufacturing & Production 9 90 • Monitors the quality and efficiency of activities in production
To gain the certificate you Production, Planning & Control • Impact of technology developments on production
must complete:
2 mandatory units and a • Impact of external factors on production activities
minimum of 3 credits from
the optional units • The appropriateness of production methods used by organisations

• Understand the role of production planning in corporate strategy

9 90 • Underlying aspects of production planning from a technical perspective
• Production planning techniques

• The role of forecasting in production planning control techniques

Diploma Requirements: Optional Units
To gain the diploma you
must complete: • Understanding inventory and the associated processes
2 mandatory unit and a
minimum of 21 credits from • Understanding stock and the associated processes
the optional units
Inventory Processes 9 90 • Inventory systems
• Techniques used to plan levels of stock
2
Description: • Understanding the financial value of holding stock

The Level 3 qualification in • Understand how modern inventory systems can improve stock control

Manufacturing & Production • Principles of Materials Requirements Planning (MRP) and Enterprise Resource

is designed for students MRP/ERP Systems 3 30 Planning (ERP) systems
with a minimum of 2 years • Scope of MRP/ERP systems within own organisation

experience in a supply chain • Reasons for monitoring and controlling MRP/ERP systems

related field, who wish to • Concept of supply chain

develop key knowledge Supply Chain 9 90 • Importance of supply chain management
in business and leadership • Concepts of lean within a supply chain

• Understanding linkages within a supply chain

28 IoSCM Qualifications & Courses RTC ©

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

at supervisory management • Understanding the aim of lean manufacturing

level. Students can acquire • Factors that influence lean manufacturing operations
• Importance of appropriate requirements for the development, monitoring and
skills in specific areas of Lean Manufacturing 3 30

the manufacturing and enforcement of lean manufacturing

the production processes • Importance of environmental issues in manufacturing
2 to support career • Identifying factors that influence environmental issues

development. 3 30 • Appropriate infrastructure and equipment requirements for environmental

Environmental Issues in issues
• Importance of monitoring and control for environmental issues
Manufacturing

Mandatory Units

Level 5 Certificate & Production Management • Production planning and its function within a supply chain
Diploma • Inter-relationships between production planning, sales planning and
forecasting
Production
Management 10 100 • Understand terminology associated with master scheduling and basic

Certificate Requirements scheduling concepts
• Understand manufacturing and control system development
To gain the certificate you • Understand measures to improve production planning performance

must complete: • Operations and operations management within business

3 2 mandatory units and a • Design of operations processes and design of products and services that

minimum of 3 credits from Operations Management 10 100 organisations produce
• Correlation between operations management and strategic planning
the optional units
• Operations improvement techniques

Diploma Requirements: • Understand the key challenges for an organisation
To gain the diploma you
must complete: Optional Units
2 mandatory units and
a minimum of 17 credits Inventory • Understand inventory management
from the optional units
• Principles of fixed period and fixed quantity models of inventory control

10 100 • Understand the impact of inventory management on the supply chain

• Modern inventory systems to improve the performance

• Importance of inventory management to minimise the stock level

29 IoSCM Qualifications & Courses RTC ©

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Description: • Purpose and principles of Master Scheduling Techniques (MST)
• Understand the scope of Master Scheduling Techniques (MST) within own
The Level 5 qualification in Master Scheduling Techniques
Production Management is 3 30 organisation

intended for students with • Understand the reasons for monitoring and controlling Master Scheduling
Techniques (MST)

significant experience

working at management

level within the supply • Evaluate quality management systems for use in business

3 chain sector and looking Quality Management 10 100 • Advantages of having a quality management system in place
to progress to a senior • Understand the tools and techniques to manage quality

management role. The • Quality management tools and techniques to improve performance

course allows students

to develop production • Understand environmentalissues in manufacturing
• Understand factors thatinfluence environmentalissues in manufacturing
management in order to Environmental Issues in
support career development Manufacturing 10 100 • Organisationalinfrastructure forenvironmental issues inmanufacturing
and operational e ciency.
• Importance of monitoringand controlling the impactof manufacturing on
theenvironment

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Purchasing
Courses

IoSCM Purchasing Courses

No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 2 Certificate Mandatory Units
Purchasing in the

Supply Chain

Certificate Requirements: Purchasing • Features of procurement and purchasing
To gain the certificate you
must complete: • Stages of the purchasing process
4 mandatory units
5 50 • Monitoring supplier performance

• The importance of contracts

• Supply market information

Description:

The Level 2 qualification

in Purchasing in the • Function of supplier relationships

1 Supply Chain is designed Supplier Relationships 2 20 • Role of supplier relationships
for individuals looking
• Policies and procedures that affect supplier relationships
to establish a career in • Monitor supplier relationships

the supply chain field • Prepare a schedule of the supplies

but who currently have 1 10 • Purchase supplies for your business

limited experience in • Stock control

the industry. The course Choose Supplies & Suppliers for • Understanding supply chains
allows students to develop your Business
supervisory management 5 50 • Roles of other organisations

skills and knowledge • Communication and information sources

in specific areas of

supply chain to support Supply Chain
career development and

e ciency in operations.

32 IoSCM Qualifications & Courses RTC ©

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 3 Certificate Mandatory Units
Purchasing in the

Supply Chain

Certificate Requirements: • Purchasing in context
To gain the certificate you
must complete: • External factors
3 mandatory units
Purchasing Process 9 90 • Operational requirements
• Sources of law

Description: • Sourcing suppliers

The Level 3 Purchasing • The purchasing cycle

in the Supply Chain

qualification is catered for

students with a minimum

of 2 years experience in a

supply chain related field,

who wish to develop key

knowledge in business and

2 leadership at supervisory • The concept of supply chain management
management level. Students
• Risks in supply chain
can acquire skills in the Supply Chain
9 90 • Lean supply chains
purchasing cycle, inventory
• Importance of supply chain management
processes and
• Supply chain linkages

supply chain to support

career development.The

Level 3 Purchasing in the

Supply Chain qualification

is catered for students

with a minimum of 2 years

experience in a supply chain

related field, who wish to • Inventory processes
• Stock
develop key knowledge in
9 90 • Financial implications
business and leadership at Inventory Processes
supervisory management • Inventory systems
• Improving stock control
level. Students can acquire • Stock level planning techniques

skills in the purchasing cycle,

inventory processes and

supply chain to support

career development.

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 5 Certificate Mandatory Units
Mandatory Unit
Purchasing • Roles of management in purchasing

Management in the Purchasing Management 10 100 • Purchasing legislation
Supply Chain • Supplier relationships

Certificate Requirements: • Effective negotiation
To gain the certificate you
must complete:
3 mandatory units

Description:

The Level 5 qualification in

Purchasing Management • Management and control
• Physical and information flows
3 in the Supply Chain is
10 100 • Barriers to effective operations
intended for students with Supply Chain
extensive experience • Supply chain planning
• Technology in supply chain
working at management
• Inventory management
level within the supply • Fixed period and fixed quantity models

chain sector and looking 10 100 • Minimising stock levels

to progress to a senior • Impact of inventory on the supply chain
• Stock performance systems
management role. The

course allows students

to develop management

skills and sector specific

knowledge to support Inventory

career development and

operational e ciency.

supply chain to support

career development.

34 IoSCM Qualifications & Courses RTC ©

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Shipping
Courses

IoSCM Shipping Courses

No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 2 Certificate Mandatory Units
Shipping, Imports and
• Understanding trade and freight
Exports • Identifying goods to be traded

Certificate Requirements: International Trade & Freight 5 50 • Obtaining the information on goods being traded
To gain the certificate you
must complete: • Identify suitable modes of transporting goods
4 mandatory units • Identifying instructions for goods to be transported
• Identifying problems in international trade
Description: Ports & Shipping
• Function of ports and shipping
1 The Level 2 qualification
in Shipping, Imports & 2 20 • Understanding the role of ports and shipping

Exports is designed for • Policies and procedures affecting ports and shipping
• How to monitor ports and shipping
individuals looking to
• Impacts of the handling process
establish a career in the Movement of Goods • Concepts of route planning and scheduling movement of goods

supply chain field but who 5 50 • Characteristics of modes of transport

currently have minimal • Understanding the role of collection, storage and distribution
• Regulatory and enforcement bodies for movement of goods within own
experience in the industry. country

The course develops key

skills required for the • Supply chains across a range of sectors

student to move into a Supply Chain 5 50 • Roles of other organisations in supply chains

supervisory management • Communication and information sources within a supply chain

or team leader role.

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Mandatory Units

Ports & Shipping • Understanding the importance of different types of ports
• Role of shipping on an international scale
Level 3 Certificate &
Diploma 9 90 • Main aspects of port development

Ports and Shipping • Importance of port infrastructure and equipment requirements
• Challenges of portoperations

• Strategies behind international trade and freight

Certificate Requirements: International Trade and Freight 9 90 • Planning process for international trade and freight
To gain the certificate you • Operations involved in international trade and freight
must complete:
2 mandatory units and a • Payment methods in international trade
minimum of 4 credits from
the optional units Optional Units

Diploma Requirements Transport Planning Operations • The role transport plays

To gain the diploma you • Transport policy in relation to current legislation in own country

must complete: 9 90 • Standardised transport equipment
2 2 mandatory units and a
• Transport planning and external influences

• How the demands for movement of goods are measured

• Importance of freight forwarding

minimum of 19 credits from Freight Forwarding 9 90 • Factors that influence freight forwarding
the optional units • Appropriate infrastructure and equipment requirements for freight forwarding

• Monitoring and control in regard to freight forwarding

Description: • The role of freight within the supply chain
The Level 3 qualification
in Ports and Shipping is Freight 9 90 • Freight operation planning and different modes of transport
intended for students with • Understand how freight operations are regulated
2 years experience in a Secure Cargo
supply chain related field, • Freight performance control techniques
who wish to develop their Introduction to Ship and Port
knowledge of ports Operations 1 8 • Legislation, guidance and organisation requirements for securing cargo
and shipping in order • Secure cargo safely in a Port
to advance into a
management role. • Activities involved in shipboard operations in portand at sea

12 30 • Application of basic marine legislation
• Key ship’s cargo and deck equipment

• Shipboard geography, nautical and cargo terminology

• Customs and Excise

Customs 4 40 • Customs terminologies
• Documentation and procedures relating to the importation and exportation of

goods

• Operational requirements of Customs and Excise

37 IoSCM Qualifications & Courses RTC ©

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 5 Certificate & Mandatory Units
Diploma
Ports & Shipping Management • Understand the importance of shipping andinternational trade
Ports and Shipping • Understand business strategy and growth in shipping
Management
10 100 • Understand port operations and container terminalmanagement
Certificate Requirements: International Trade Management
To gain the certificate you • Understand agile ports and key characteristics
must complete: • Understand port development
3 mandatory units
• Rules and regulations of international trade management
Diploma Requirements International Freight Management
To gain the diploma you 10 100 • Understand key features of a successful global strategy
must complete:
3 mandatory units and a • Understand international financial strategies
minimum of 8 credits from • Understand risks with multi currency trading
the optional units
• Understand air freight forwarding operations

10 100 • Understand sea freight forwarding operations

• Understand the concept of an agile port
• Understand the discipline of multimodal transport

Optional Units

3 Description: Diploma Only Transport Management • Understand the nature and purpose of transport planning
The Level 3 qualification International Trade Law
in Ports and Shipping is International Trade Finance • Understand how recent trends in land use affects transport planning
intended for students with
2 years experience in a 10 100 • Understand transport demand
supply chain related field,
who wish to develop their • Understand movement of freight
knowledge of ports
and shipping in order • Emerging issues in transport management
to advance into a
management role. • Understand principles of international trade law
• Understand concepts associated with international trade law

4 40 • Understand international trade law with in an organisation

• Monitoring international trade law within an organisation

• Understand international trade finance

4 40 • Understand concepts of international trade finance
• Understand international trade finance with in an organisation

• Monitoring international trade finance within an organisation

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Warehousing
Courses

IoSCM Warehousing Courses

No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 2 Certificate Mandatory Units
Warehousing &
Inventory Warehousing & Inventory • Purpose and characteristics of inventory

Certificate Requirements: Health & Safety in a Warehouse 5 50 • Understanding how goods are received in a warehouse
To gain the certificate you Environment
must complete: • Key warehousing activities
2 mandatory units and a • Health and safety in a warehouse environment
minimum of 5 credits from
the optional units • Understanding legislation within a warehousing and storage environment
• Legal requirements for the storage and distribution of specific goods and
Description:
3 30 materials
The Level 2 qualification
• Affect of risk in the workplace on roles and responsibilities
1 in Warehousing and • How to respond to accidents in the workplace
Inventory caters for those • Personal Protective Equipment in warehousing and storage

Optional Units

individuals with limited • Characteristics of goods impact on their handling process
• Route planning and scheduling for the movement of goods
knowledge of the supply Movement of Goods
5 50 • Characteristics of modes of transport
chain field but who wish
• Understanding the role of collection, storage and distribution
to establish a career in • Regulatory and enforcement bodies for movement of goods in own country

the sector. Students will • Understanding supply chains across a range of sectors

develop supervisory Supply Chain 5 50 • Roles of other organisations in supply chains
management skills an
• Communication and information sources within a supply chain
knowledge in warehousing
• Understanding legislation within a warehousing and storage environment
and inventory to support • Legal requirements for the storage and distribution of specific goods and

career development and 3 30 materials

e ciency in operations. Health & Safety in a Warehouse • Affect of risk in the workplace on roles and responsibilities
• How to respond to accidents in the workplace
career development and Environment (Award Only) • Personal Protective Equipment in warehousing and storage

e ciency in operations.

40 IoSCM Qualifications & Courses RTC ©

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 3 Certificate Mandatory Units
Warehouse Operations

Certificate Requirements: Warehousing Operations • Principles and operations of warehouses
To gain the certificate you
must complete: • Identify factors that affect the safe operations of a warehouse
3 mandatory units
9 90 • Financial and logistics aspects concerned in warehousing

• Understand how to produce a plan for receipt and storage of goods

• Required equipment for warehouse operations

Description:

The Level 3 qualification in • Inventory and the associated process
2 Warehouse Operations
• Stock and the associated processes
is designed for students Inventory Process
9 90 • Inventory systems
with at least 2 years
• Modern inventory systems and stock control
experience in a supply
• Techniques plan levels of stock

chain related field, who

wish to progress their

career in the warehousing • Concept of a supply chain

sector and develop Supply Chain • Importance of supply chain management
specific skills and
9 90 • Risks encountered in a supply chain
knowledge to advance into
• Concept of lean within a supply chain
to a management role.
• Linkages within a supply chain

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No. Qualification Requirements Unit Title Credit Training Unit Description
& Description Value Hours

Level 5 Certificate & Mandatory Units
Diploma
• Developing an appropriate warehouse policy
Warehouse Operations • Resource requirements of warehousing

Certificate Requirements: Warehousing 10 100 • Basic concept of inventory and developing an inventory strategy
To gain the certificate you Logistics
must complete: • Legislation applicable to a warehouse
3 mandatory units • Technology advancements in a warehouse within the supply chain
(Warehousing, Inventory, • Financial systems within a warehouse
Supply Chain)
• Principles behind the logistics requirements of a supply chain
Diploma Requirements:
To gain the diploma you • Scheduling logistics operations to meet customers’ needs
must complete:
5 mandatory units 10 100 • Optimise use of logistics operations
• Transport modes and their usage within logistics operations

• Technology within logistics

• Importance of improving the quality of logistics operations

3 Description: • Purpose of inventory management
The Level 5 qualification in Inventory
• Principles of fixed period and fixed quantity models of inventory control
Warehouse Operations
10 100 • Impact of inventory management on the supply chain
is intended for students
• Modern inventory systems to improve the performance

• Importance of inventory management to minimise the stock level

with a significant level of • Management information systems
• Management information systems within business
experience working in a
4 40 • Management information systems and business strategy
management role within
• How management information systems can drive change within an
the supply chain sector Management Information Systems organisation
• Business performance and decision making
and looking to progress

to a senior management

position. The course

allows students to develop

knowledge specific to the • Competitive advantage from efficient management and control

warehousing sector in Supply Chain • Impact of physical and information flows within a supply chain
order to support career
10 100 • Why supply chains may not always function correctly
evelopment and
• Strategic and operational supply chain planning
operational e ciency.
• The impact of modern technology on the supply chain

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Manufacturing RTC Clients Oil & Gas

‫ﺷﺮﻛﺔ ﻣﻴﺪﺍﻝ ﻟﻠﻜﺎﻳﺒﻼﺕ‬ Food ‫ﺷﺮﻛﺔ ﻧﻔﻂ ﺍﻟﺒﺤﺮﻳﻦ‬
Midal Cables Bahrain Petroleum Company
‫ﺷﺮﻛﺔ ﺟﻮﺩ ﻟﻼﻋﻤﺎﻝ ﺍﻟﺘﺠﺎﺭﻳﺔ‬
‫ﺷﺮﻛﺔ ﺍﻟﺰﻳﺎﻧﻲ ﻟﻠﻤﺼﺎﻋﺪ‬ Jawad Business Group (BAPCO)
Zayani OTIS Elevator
‫ﺟﻴﺎﻥ ﻫﺎﻳﺒﺮ ﻣﺎﺭﻛﺖ‬ Industry
Company Géant Hypermarket Bahrain
‫ﺷﺮﻛﺔ ﺍﻟﻌﻠﻴﺎﻥ‬
‫ﺷﺮﻛﺔ ﺍﻻﻧﺼﺎﺭﻱ ﻟﻺﻧﺎﺭﺓ‬ ‫ﺷﺮﻛﺔ ﺍﻭﺍﻝ ﻟﻼﻟﺒﺎﻥ‬ Olayan Kimberly-Clark Bahrain
Bahrain Switchgear & Awal Dairy Co.
Lighting Industries (BSLI) ‫ﺍﻟﺸﺮﻛﺔ ﺍﻟﻌﺮﺑﻴﺔ ﻟﺒﻨﺎﺀ ﻭ ﺇﺻﻼﺡ ﺍﻟﺴﻔﻦ‬
Construction Arab Shipbuilding and Repair
Trades
‫ﺷﺮﻛﺔ ﺍﻟﻤﺆﻳﺪ ﻟﻠﻤﻘﺎﻭﻻﺕ‬ Yard Bahrain (ASRY)
‫ﻣﺠﻤﻮﻋﺔ ﺷﺮﻛﺎﺕ ﻣﺤﻤﺪ ﺟﻼﻝ‬ Almoayyed Contracting
Mohamed Jalal Group ‫ﺷﺮﻛﺔ ﺭﻣﺴﻴﺲ ﻟﻠﻬﻨﺪﺳﺔ‬
Group Ramsis Engineering
Health ‫ﺷﺮﻛﺔ ﺳﻴﺪ ﻛﺎﻇﻢ ﺍﻟﺪﺭﺍﺯﻱ‬
Sayed Khadhim Al Durazi ‫ﺷﺮﻛﺔ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﻤﻴﻜﺎﻧﻴﻜﻴﺔ‬
‫ﺷﺮﻛﺔ ﻳﻮﺳﻒ ﻣﺤﻤﻮﺩ ﺣﺴﻴﻦ‬ Mechanical Contracting &
Yousuf Mahmood Husain ‫ﺷﺮﻛﺔ ﻧﺎﺱ ﻟﻠﻤﻘﺎﻭﻻﺕ‬
Nass Contracting Services (MCSC)
Education / Government
‫ﺷﺮﻛﺔ ﺩﻳﻠﻤﻮﻥ ﻟﻠﺨﺮﺳﺎﻧﺔ ﺍﻟﺠﺎﻫﺰﺓ‬ Transportation
‫ﺍﻟﻤﺠﻠﺲ ﺍﻟﻨﻮﻋﻲ ﻟﻠﺘﺪﺭﻳﺐ ﻓﻲ ﻗﻄﺎﻉ ﺍﻻﻧﺸﺎﺀﺍﺕ‬ Delmon Precast
Specific Council For Vocational Training In ‫ﺷﺮﻛﺔ ﺳﺎﻣﻲ ﻋﺒﺪﺍﷲ ﺍﻣﻴﻦ‬
Energy Sami Abdulla Amin (AMINCO)
Construction
‫ﻣﺎﻑ ﺩﺍﻟﻜﻴﺎ‬ ‫ﺷﺮﻛﺔ ﺗﺮﻙ ﻟﻠﻨﻘﻠﻴﺎﺕ ﺍﻟﺜﻘﻴﻠﺔ‬
MAF Dalkia Turk Heavy Transport

43 IoSCM Qualifications & Courses RTC ©

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RTC Profile

Strategic HR Assessment, Employment & Training

RTC - At Glance Who are we …

Resources Training Center (RTC) is a professional HR training & services Vision: "To be the leader provider of Strategic HR Training
institution established in 2014. It is based on a legacy of significant achievements and Development in Bahrain and Gulf Region"
and expertise in the area of HR. The legacy has contributed to the:
Mission: “To play an influential role in and contribute to
Development of the National Employment Project - 2005 (30 Million BD – individual and organizational growth and sustainable
Bahrain)
Development of Specific Council for Vocational Training in Construction – success”
Bahrain.
Establishment of Abu Dhabi Emiratization Council – Abu Dhabi – UAE. RTC Intention and focus …
Emiratization Employment Project (1 Billion UAE Dirham) – Abu Dhabi – UAE.
Design of 5 Year Strategic Emiratization Plan For Abu Dhabi Emiratization Assist individual learner to identify his or her needs for personal and
Council – Executive Council (Cabinet) of Abu Dhabi headed by Crown professional growth and provide the necessary accredited training and
Prince of Abu Dhabi. consultation to satisfy and meet these needs;
Labor Market research for Employment and Education Projects in Bahrain
& UAE. Assist client organizations to better understand their HR training and
Strategic Partnership with Ministry of Labour – Bahrain (2014) development needs and help them in designing and executing HR
Strategic Partnership with Profiles International – Leading USA HR Assessment strategies required to achieve their HR and business goals;
Company.
Strategic Partnership with British Safety Council (BSC) – RTC BSC Approved Assist organizations in developing realistic view and understanding about
Center. HR training and development in line with their changing business needs.
Strategic Partner with Institute of Leadership and Management – RTC ILM
Approved Center (2015).
Strategic Partner with Cisco – RTC Cisco Academy (2015).
Stategic Partnership with Tamkeen - Bahrain (2014).

44 IoSCM Qualifications & Courses RTC ©

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RTC Partners … World Leaders

British Safety Council (BSC) is one of the world’s leading Cisco Networking Academy is an IT skills and career building
advocates of workplace health and safety. BSC Vision is that program for learning institutions and individuals worldwide. More
“No-One should be injured or made ill at work”. than 5.5 million people have joined the Networking Academy
and become a force for change in the global economy since
BSC is the only UK awarding body to o er complete suite of 1997.
health and safety qualifications from Entry Level to Level 6 in the
Qualifications and Credit Framework. With 9000 academies in 170+ countries, Cisco Networking
Academy is developing the talent you need. Increase your return
In 2004, BSC became a government regulated awarding on investment in new employees by identifying and nurturing
organization and have developed full suite of qualifications in the next generation of talent with us. Together, we are building
the national framework. the workforce of tomorrow.

Institute of Leadership and Management (ILM) is the UK’s largest Life O ce Management Association (LOMA) is an international
management body, combing industry-leading qualifications and trade association for the insurance and financial services
specialist member services. The primary purpose of of ILM is to industry. For nearly 100 years, LOMA have been the trusted
improve the standard of leadership and management in order source for industry knowledge. LOMA globally-recognized
to drive social and economic prosperity. educational resources and products illuminate new ideas and
ignite potential.
ILM works with organizations of all shapes and sizes to define,
develop and embed the leadership and management they need LOMA are committed to a business partnership with their
to succeed. worldwide members to improve their management and
operations through quality employee training and development,
The Institute of Supply Chain Management (IoSCM) was formed With your LOMA partnership and membership, you’ll stay abreast
as the first international institute representing the interests of the of current industry trends, regulations, emerging technologies
supply chain industry across the world and truly encompassing and best learning practices in the industry.
all aspects of supply chain operations from purchasing to
manufacturing, logistics to general management. As the leading provider of risk management and property-
casualty insurance education for more than 100 years, The
Aiming to reinforce and promote best practice and high Institutes are committed to developing innovative professional
standards in the industry, the institute is an impartial organization development and knowledge solutions for insurance
o ering services internationally in support of businesses and professionals worldwide. The Institutes’ knowledge solutions
professionals within the sector. include the premier Chartered Property Casualty Underwriter
(CPCU®) designation; associate designation programs in areas
The IoSCM o ers qualifications with a uniquely flexible format such as claims, risk management, underwriting and reinsurance;
enabling industry professionals to tailor studies specifically introductory and foundation programs; online courses; research;
to achieving personal objectives and gaining internationally custom solutions; assessment tools; and continuing education
recognized qualifications. (CE) courses for licensed insurance professionals and adjusters
through their CEU.com business unit.

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RTC Partners … World Leaders

Highfield is the UK and Middle East´s leading supplier of Netmetric Solutions has grown to become India’s leader
compliance training materials and is a family business that in providing networking/data communications training and
was formed on the core values of quality, value, service and solutions. It is widely recognized as the region’s trendsetter,
integrity. Its vision is to set the global standard for listening and consistently delivering quality and setting new industry
responding. benchmarks. If you are determined to expand your horizons
and drive your business forward, no other organization in can
There are currently over 2 million people using Highfield training o er you the services and support that Netmetric can.
materials across an ever-expanding range of subjects, including
food safety, security, health and safety, first aid, licensing and pool Ministry of Labour (MOL) and RTC has sign Memorandum of
lifeguarding. Highfield also has an extensive range of products Understanding by which RTC is envisaged to train and employ
available for those individuals conducting apprenticeships and Bahraini job seekers in di erent professions across economic
traineeships. sectors. Such strategic partnership reflects the trust and
confidence of MOL in RTC in delivering employment projects
Highfield training materials are available in over 25 di erent for the government.
languages in around 100 countries.
Tamkeen has approved, through E7trf Scheme, the International
Profile International (PI) is the fastest growing assessment Diploma in Occupational Safety and Health (IDipOSH) o ered
company in the world (Harvard Business Review). PI operates by British Safety Council (BSC) and Resources Training Center
in more than 120 countries and provides assessments (RTC).
(Psychometric and Technical Skills) in more than 30 languages
including Arabic. Its employee assessments provide employers The strategic partnership between Tamkeen and RTC extends
with information used for hiring, promoting, succession planning, to consider RTC as service provider for Tamkeen Career
360-degree feedback programs, management development, Progression Plan (CPP) Scheme.
training, motivating, improving customer service, and other
employment issues.

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RTC Online Examination & Assessment Center

British Safety Council BSC Portal Life O ce I*STAR
(BSC) Management IEEAG5
Association (LOMA)
The Institutes

Cisco Cisco Portal Profiles International PI RTC

(PI) Online Center

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RTC Services… RTC Approach for Strategic Strategy, Structure &
An Integrated Solution to HR Training & Employment Competency-Based
Business Organizations
Organization Requirements
HR Assessment Business
Strategy Business Strategy
Psychometric Tests Profile
Job-Related Technical Tests What are our products/services and
Evaluation of HR Strategy & how di erent are we from other industry
Training and Development HR Training Performance providers?
& Impact on
IT Performance Organizational Chart
Leadership & Management
Business Management Firm-Specific HR To what extent the organization
Health and Safety HR Training Assessment structure supports the implementation
& Knowledge of the business strategy?
Employment & CPP
Map Competency-Based Job
Manpower Planning Description (JD)
Recruitment and Selection
Career Progression Plan (CPP) Are job & Performance competencies
linked with & contribute to Business
Management Consultancy Strategy implementation?

Surveys and Empirical Research RTC ©
Consultation on Strategy and HRM

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Recruitment Process ( RTC & MOL ) HR Assessment

RTC and Ministry of Labor (MOL) signed PI Psychometric & Technical Tests
Memorandum of Understanding (MOU)
in September 2014. According to the Assessment Tests are able to:
MOU, RTC became a strategic partner to
MOL in training and employing Bahraini 1 Measure the knowledge, technical &
job seekers who hold secondary school behavioral competencies of the job.
certificate and above. Further to this, RTC
will be promoting and support the MOL 2 Compare the competencies required by
initiative in employment by using advanced specific job and current potentials and
RTC HR Framework that is based on HR competencies of job holder or potential
Assessment, job related soft and core skills job holder.
acquisition, and sustainable employment.
The Employment and Training Initiative has 3 Help identifying the GAP between the
many benefits from both job seeker and employing organization. Job seeker is entitled job PERFORMANCE requirements and
for financed accredited and professional training programs identified by HR assessment individual person technical & behavioral
while employing organization can get 50% salary subsidiary for two years. competencies.

Services Provided 4 Show the level of “FIT” or “Congruence”
between the individual competencies
RTC design the employment and training process that leads to sustainable employment. The process is based and job competencies.
on the following services:
5 Design the Career Path for each individual
1. Conduct HR Psychometric and Technical tests for the job seeker employeevia“Training”
2. Prepare career progression plan for the job seeker
3. Ensure proper match between the individual job seeker and employing organization at all levels of fit 6 Help better utilization of employees via
4. Provide accredited and professional training for job seeker “Re-deployment”.
5. Follow up with both job seeker and employing organization to ensure sustainability of employment
7 Help maximize the match between the
job and the individual.

... HR assessment is the basline for eficient
implementation of hrm practices

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Contact RTC ©

Dr. Mohammed H. Dirbas
Managing Director
Resources Training Center
Mobile: 00973 – 34330111
O ce: 00973 - 1743 0123
Fax: 00973 - 1743 0103
P. O. Box. 80480
Email: [email protected]
Website: www.rtc-bh.com

Thank You

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