3 Standardized Tests
• GMAT - Total: 710 (92% below), Quantitative: 49, Verbal: 37, Analytical Writing: 5.0,
Integrated Reasoning 6
• GRE - Quantitative: 170/170 (98% below), Verbal: 162/170 (89% below), Analytical Writing:
4.5/6 (80% below)
• TOEFL - Total: 111/120, Reading: 29, Listening: 28, Speaking: 27, Writing: 27
4 Honors and Awards
• Ranked 3rd in Nationwide Ph.D. Entrance Qualification Exam in IT Engineering, Among More
than 600 applicants, Spring 2013
• Ranked 11th in Nationwide Graduate Entrance Qualification Exam in Computer Networks Branch
of IT Engineering, Among more than 13000 applicants , Spring 2011.
• Ranked 904th in Nationwide University Entrance Exam (Among more than 300000 students - Top
0.3 percent), Mathematics and Physics Discipline, Summer 2005.
• Ranked 11th in Nationwide University Entrance Exam, Foreign Languages Discipline (Among more
than 500000 students), Summer 2005.
• Ranked 1st in Both British and Iranian System High Schools, Studied Simultaneously
5 Notable Coursework
• Graduate Courses 2: Multimedia Networks (18.9), Network Modeling and Performance Evalua-
tion (18.2), Advanced Computer Networks (18.5), Advanced Network Security (17.4)
• Extra Graduate Courses (Taken at Shahid Beheshti University): Enterprise Architecture, Ultra-
Large-Scale Systems, Business Process Reengineering
• Undergraduate Courses
– Basic Courses: Fundamentals of Programming (20), Discrete Structures (18.5)
– Mathematics: Calculus I (18.9), Numerical Methods (17.5)
• University Projects
– Design and Implementation of an Integrated Library System, C++, Part of the Fundamentals
of Programming Course
– Analysis, Implementation and Design of Flight Booking System, Java, Part of the System
Analysis and Design Course
– Design of a Pipelined CPU, Verilog, ModelSim, Part of the Digital System Design Course
– Implementation of a Graphical Calculator, MIPS Assembly, Part of the Computer Structure
and Language Course
– Design and Implementation of an Intelligent Chess Agent, Java, Part of the Artificial Intelli-
gence Courses
– Mining, and Semantic Analysis of US Census Data, Part of the Data Mining Course
– Implementation of a Web Proxy Server, C++, Part of the Networks Course
– Simulation and Fairness Analysis of Wireless Networks, ns-2, Part of the Advanced Network
Course
2All grades are out of 20
ii
– Queue Modeling and Simulation, Mobius, Part of the Computer System Performance Evalu-
ation Course
– Queue Modeling and Simulation, SHARPE, Part of the Network Modeling and Performance
Evaluation Course
– Wide Area Network Design, OPNET, Part of the Multimedia Networks Course
6 Work Experience
• Boomrang Co.
– Co-Founder and Member of The Board
– Boomrang is a Technology Startup, Concentrated in Development of Intelligent Solutions for
Healthcare
– June 2013 - Now, Part Time
• Telecommunication Infrastructure Company of Iran
– Member of Operations Support System Design Team
– This System Will Support Processes Such as Maintaining Network Inventory, Provisioning
Services, Configuring Network Components, and Managing Faults
– This Project Is Being Developed Jointly by Sharif University of Technology and Telecommu-
nication Infrastructure Company of Iran
– June 2013 - Now, Part Time
• Booali Organ Transplant Hospital of Shiraz
– Project Manager
– Responisble for Analysis, Design and Implementation of Patient Records’ System for Shiraz
Center of Organ Procurement and Transplantation, Pancreas, Kidney and Liver Organs
– This System Eventually Replaced the Paper-Based Waiting List, Storing a Comprehensive
Profile with More Than 8000 Data Items for Each Patient and Donor, Automatically Sug-
gesting Best and Most Urgent Matches
– November 2008 - December 2011 , Part Time
• Iran’s National Elites Foundation
– Member of Programming Team
– A Social Network of Iranian Elites Was Created, Facilitating Professional Collaboration
– Summer 2009
• Tima Search Technologies
– Persian to English Translator
– October 2004 - July 2009 , Part Time
• Tima Search Technologies
– Arabic to Persian Translation Project Manager
– March 2006- November 2007, Part Time
• Tima Search Technologies
– Arabic to Persian Translation Editor
– July 2007 - November 2007, Part Time
iii
7 Teaching Experience
• ”English for Engineering Students” (Instructor) at Sharif University of Technology, Current
Semester.
• ”Enterprise Architecture”3(Teaching Assistant), Sharif University of Technology, Instructed
by Dr. Jafar Habibi, Fall 2013.
• ”Multimedia Networks”4, (Teaching Assistant), Sharif University of Technology, Instructed by
Dr. Hamid Reza Rabiee, Spring 2013.
• ”English for Engineering Students” (Teaching Assistat), Sharif University of Technology,
Instructed by Mr. Moslem Habibi, Spring 2013.
8 Extracurricular Activities and Interests
• I spend a good portion of my spare time reading. Novels, psychology, political philosophy, religion,
and Persian and Arabic Literature being of most interest to me. I have also sat in on a number of
psychology courses at Tehran University, and enjoyed few online courses on various subjects such
as political philosophy.
• I regularly swim, take pleasure in cooking for friends and family, and take joy on a good debate on
different issues from time to time.
• I am very much interested in public policy issues and have a few articles on political and social
matters printed in student magazines like Sharif University Newspaper and Reforms Magazine.
9 References
Available Upon Request.
3Graduate Course
4Graduate Course
iv
DONNA A FLYNN
149 Fashion Xing
McDonough, GA 30252
(678) 900-2379 [email protected]
JOB OBJECTIVE: Professional position with a company that provides an excellent career path and
compensation commensurate with my experience.
JOB EXPERIENCE
LIVEOPS.COM 2013 - PRESENT
CUSTOMER SERVICE REP- (CONTRACT)
Take inbound phone calls from home. Provide service to customers who have questions or would like to place
orders (such as from infomercials) or reservations.
C J’s AUTO MECHANIC 2010 – PRESENT
OFFICE CLERK
Responsible for generating invoices, answer phone, customer service, file maintenance, A/R, payroll and other
administrative duties as assigned.
CONVERGY.COM - 2012
CUSTOMER SERVICE REP ll
Resolving customer issues relating to Billing, services, products and other concerns, evaluates customers'
potential product needs and makes appropriate
recommendations. Effectively communicates and demonstrates Company products, services and pricing,
escalate call to next level when necessary, and ensures
appropriate follow-up procedures are met.
T. B. TRANSPORT, INC 2002-2008
OFFICE MANAGER ASSISTANT
Perform full A/P and A/R cycle, bank statement reconciliation, Payroll, Coordinate job routes, prepare proposal
project, and process invoices and collections duties. Prepare Month-end reports and documentation needed for
external CPA and other duties as assigned
ACSYS FINANCIAL STAFFING I JTT TRUCKJNG CO.
CONTRACT EMPLOYEE 2001 - 2002
Perform contract accounting assignments, which includes G/L analysis and research, Payroll Assistant, J/E,
report correction, Full A/P and A/R cycles, bank statement reconciliation and sales tax researched and
preparation. Duties include monitoring invoice requests in relation to projected cash receipts, preparation and
distribution of invoices and cancellation and/or correction of invoice amounts. Performs routine credit and
collections duties. Summarizes and submits bankruptcy claims. Researches financial background of potential
clients and maintain/ monitors current financial data for all major clients. Prepare reports and documentation
needed by external auditors related to bankruptcies.
INTECAP
STAFF ACCOUNTANT 1998 - 2000
Responsible for the maintenance of Fixed Assets System prepares monthly depreciation entries. Financial
Statement preparation and variance analysis. Reconcile and maintenance of various General Ledgers accounts
monthly. These include Cash accounts, Accounts Payable Trade, Accounts Payable and Accounts Receivable.
Prepare month-end entries for closing. Train new personnel in Time Billing and full Cycle AP process, which
includes coding invoices to proper General Ledger Account inputting invoices and other administrative duties.
ALTERNATIVE HEALTHCARE, INC.
MEDICAL BILLING COORDINATOR 1994 -1998
Assist in organizing office operations and procedures such as managed patient accounts, billing claims to
Medicare, Medicaid, private and third party insurance, A/R, cash receipt, coding for accounts billed and
maintenance of filing system. Document revenues and expenditures expected and submit to management. Run
and analyzed weekly reports. Collection, follow-up claims billed, and appeal denials. Run month-end closing.
Prepare financial reports for management and assisted management with year-end cost reports.
EDUCATIONAL BACKGROUND
Associate Degree, Health Information Technology, Atlanta Technical College – still attending
Bachelor of Science Degree, Accounting. Ft Lauderdale College, Fort Lauderdale, Florida
Associate Degree, Business Administration. Ft Lauderdale College, Fort Lauderdale, Florida
COMPUTER SOFTWARE
QuickBooks, Accounting System, Access, FAS 2000, Excel, Quicken
Microsoft Office, Medical Manager and McCormack/Dodge
9181 Carnes Crossing Circle Deonna Parks [email protected]
Jonesboro, Georgia 30236 http://www.linkedin.com/in/deonnaparks/
256-683-1802
PROFESSIONAL PROFILE
Health Informatics Sciences Professional recognized for having a practical and good academic
background in Health Informatics. Understanding in transforming health care by analyzing, designing,
implementing, and evaluating information and communication systems that enhance individual and
population health outcomes, improve [patient] care, and strengthen the clinician-patient relationship.
Expertise includes:
Healthcare Management Strong Interpersonal Skills
Clear & Critical Thinker Expertise Management of Data in Electronic Health Records
50+ wpm Typing Speed Effective Patient/Customer Service
PROFESSIONAL EXPERIENCE
DELTA COMMUNITY CREDIT UNION, Atlanta, GA 06/2015- present
Delta Community Credit Union is a not for profit financial institution that helps members get more out of their finances
by offering higher rates on deposits and lower rates on loans.
Teller
Assist all credit union members with various financial processes and transactions. Provide financial advice
and offer any products or services that will aid each member with the management of their finances.
Increased member satisfaction by properly greeting an assisting members
Managed cash drawer through daily balancing procedures
Achieved member confidence by keeping information confidential
ESSIA HEALTH OAKLAND HILLS, CA 11/2014- 03/2015
Essia Health offers certified Medical Scribes as well as EHR Go-Live support to empower physicians and focus on the
practice of medicine.
Medical Scribe
Documented all pertinent patient information such as the history of present illness, review of systems and
any relevant physical exam findings in patient’s electronic health record. Assisted in completing necessary
facility requirements as well as managing patient records.
Increased back office efficiency by aiding physician in documentation
Optimized reimbursements by managing medical coding
Assured physician satisfaction through effective collaboration
BYRDINE F. LEWIS SCHOOL OF NURSING AND HEALTH PROFESSIONS, Atlanta, GA 01/2014- 01/2015
The Lewis School of Nursing, located at Georgia State University, embodies a variety of health professions such
physical therapy, respiratory therapy, clinical health informatics and nutrition.
Office Assistant
Assisted all faculty and/or students who are currently enrolled in the program by answering phone calls,
maintaining student files, and making deliveries to other departments under the school of nursing.
Organized clinical information submitted by students to be sent to various healthcare organizations.
Increased office productivity by completing administrative tasks
Managed student information by organizing files via Excel and Word
Maintained a friendly environment by pleasantly greeting students and faculty.
DEONNA PARKS PAGE 2
CENTER FOR ADULT MEDICINE AND HYPERTENSION, Huntsville, AL 05/2011 – 12/2013
The Center for Adult Medicine and Hypertension is a primary care health clinic that is privately owned by Dr. Vivian Hicks.
The clinic specializes in internal medicine and caters to adults ages 30 years and older.
Office Assistant
Assisted the doctor with small procedures such as pelvic exams and ear cleaning, by providing the
necessary tools for the procedure to be completed. Increased productivity by organizing files, answering
phone calls, and entering patient information in to the clinical database. Acquired skills in the areas of
patient care, time management, and scheduling.
Optimized patient satisfaction by ensuring an easy and efficient doctor’s visit.
Increased the maintenance of patient personal and financial information by keeping files organized
Protected patient rights by maintaining confidentiality of personal and financial information
EDUCATION Graduation – December 2015
B.I.S. Health Informatics, Georgia State University – Atlanta, GA
COMMUNITY INVOLVEMENT
Technology Association of Georgia (TAG), Member
Alpha Kappa Psi Professional Business Fraternity, Pi Chapter, Member
Spotlight Programs, Member
Hosea Feed the Hungry, Volunteer
Future Business Leaders of America (FBLA), Member
Julie Smith
Profile Employment
Julie Smith is a fourth-year student BenchMark Physical Therapy
from Georgia State University,
Office Coordinator
seeking a position or internship in Maintaining the clinic workflow through
the Business Technology, Health scheduling; checking and maintaining
insurance authorizations and workman’s
Informatics and/or Marketing field. compensation authorizations; participating
in end of day reports and transactions; data
Education entry; and assisting Physical Therapists as
needed.
Georgia State University
2013 – May 2016 Dynamic Nutrition
BIS Healthcare Informatics Administrative Assistant: 2014-Current
Clerical support duties, maintenance of
Middle Tennessee State University online sales and reports, inventory
2012-2013 restocking, and inventory control.
Gainesville State College Camping World
2008-2011
Receptionist: 2012-2013
Skills Customer relations, providing quality
customer service, handling inbound calls,
Proficient support the sales representatives for daily
rotations.
Practice Works Dental Software,
Microsoft Office including Project, HADCO
Excel, SYSPRO, Various POS Accounting Assistant: 2007-2009
Software Tended the accounting department,
participated in quarterly auditory
Knowledgeable meetings, manage month-end mailings,
distributed payments accordingly.
CPR, OSHA standards, HIPAA,
Meaningful Use, CPOE, Medicare, Athens Family Dental Center
Medicaid, MySQL, Signavio, NEEHR
Hygiene Assistant: 2005-2006
(Learning EHR), Systems Assisting Hygienists and Dentists; setting
Development Life Cycle. and cleaning operatories; sanitizing
instruments; teaching oral health practices.
CONTACT
[email protected] | 404.455.1237
6500 Gaines Ferry Rd Unit #F5; Flowery Branch, GA. 30542
Darryl Vinson
1475 Chamiry Dr NW 404.937.6876
Marietta, GA 30008 [email protected]
Objective
Seeking a full-time position in Health Informational Technology, where my education and experience will add value to
operations while gaining more knowledge in the field.
Experience Feb 2013 - Present
APA Color Graphics, Norcross, GA
IT/Print Specialist
Performing digital, electronic and ink-jet printing
Transferring files, proofing images electronically with digital press
Performing preventive maintenance
Setting up monitors, and adjusting the printing process on a control panel
Operating multiple printers at once in fast paced environment
Monitoring printer operations for errors
World 50, Inc, Atlanta, GA Feb 2011 - Jan 2013
Office Assistant
Served as front desk assistant, answered incoming calls
Filed documents, process mail, prepared office schedule
Replenished stock and maintained inventory
Worked with sales team, data entry and client updates Tier one
support to staff issues in office
ACA Protective Services, Atlanta, GA Sept 2008 - June 2012
Security Manager
Coordinated risk assessments, met strategic information security objectives
Protected the confidentiality, integrity and availability of ACA information assets Oversaw
disaster recovery, data retention, intrusion detection and prevention
Education Anticipated Graduation Date: May 2017
Kennesaw State University, Marietta, GA
(Formerly known as Southern Polytechnic State University)
Bachelor of Applied Science in Health Information
Technology
Kennesaw State University, Kennesaw, GA Graduation Date: May 2012
Bachelor of Science in Sport Management
Schoolcraft College, Livonia, MI Graduation Date: June 2003
Associate in Liberal Arts
Qualifications & Skills
Proficient in Adobe Photoshop, Adobe Illustrator, Microsoft Office;
Advanced abilities to communicate and work effectively with others towards project completion. Excellent
organizational skills and attention to detail;
Experience working with multicultural settings and fast paced deadline driven environment;
Strong commitment to excellence with a proven ability to utilize critical thinking skills and effective problem
solving techniques.
DE’ASHA WATTS
216 Oakland Hills Way Lawrenceville, GA 30044 | [email protected] | 678.823.3099
OBJECTIVE Obtain a customer service position where I can maximize my people oriented experience,
communication skills and my problem analysis and problem solving abilities.
SKILLS & ABILITIES Exhibits clear and confident telephone manners.
Ability to communicate effectively with a wide range of customers.
Proven analytical and organizational skills.
Extensive knowledge of Microsoft Office, Excel and PowerPoint.
Effective oral and written communication skills.
Exhibits interpersonal communication and collaborative teamwork
EXPERIENCE CUSTOMER ADVOCACY MANAGER, AT&T
02/2015-PRESENT
Exercise excellent customer service to customers who experience long duration
technical problems
Assist dispatch managers to assign customer tickets to local technicians
Develop the drive to enhance the restoration of service to At&t clients
Analyzed tickets to determine the best possible solution to decrease MTTR
STUDENT ASSISTANT GEORGIA STATE UNIVERSITY HOUSING
08/2014-02/2015
Provides customer service and security to residents and guests.
Checks residents in and out of apartments, verifying residents at the desk, and
checking guests in and out of the building.
Provides residents with loaner keys and access cards.
Follows emergency protocols, enforcing university policies and serving as both a
resource and role model to residents
GUEST SERVICE REPRESENTATIVE/SUPERVISOR, AAA PARKING/ ATLANTA
AIRPORT MARRIOTT GATEWAY
11/2012-08/2014
Administrative work- preparing end shift report for valet stand by calculating tickets
sold and revenue made on a daily basis, handled accounting issues for major
groups.
Runner- provided guest with extra amenities when needed such as towels,
shampoo, coffee etc.
Greeter- Greeted guest as they entered the hotel, assisted with luggage, valet cars,
and cashiered for special events
Self-Parking Representative- made sure gates were functioning properly daily,
keeping a log of problems with the gates, restocked gates with coins and receipt
paper, created validations for special events
At Your Service Agent- Operate telephone switchboard station. Handled guest
requests for wake up calls, screening calls, and other requests. Advised guest of
any messages received for them, and send to room if required. Answer, record,
and process all guest calls, requests, questions, or concerns. Receive, record, and
relay messages accurately, completely, and legibly. Log all guest requests or
issues into computer and contact appropriate individual or department to follow up
with guest to ensure their request has been met to their satisfaction.
Employee of the Quarter- February 2013 and March 2014
CONCESSION STAFF LEADER, CARMIKE CINEMAS CROSSROADS 16
06/2011-07/2012
Greet guests in a timely and professional manner.
Possess full knowledge of bar and menu items and be able to make
recommendations.
Accurately take food and beverage orders in a timely manner.
Verify guests that purchase alcohol are at least 21 years of age.
Coordinate and assist with reserved seating tactics.
Consistently use suggestive selling techniques.
Collaborate with kitchen staff to ensure that food orders are accurate.
Deliver food and beverage orders within established time frames once the entire
order is completed.
Directed and supported a team of forty by ensuring proficient customer service
standards
Managed inventory and ordered stock keeping back flow under 5%
Maintained a balancing accuracy of 100% will on register
EDUCATION GEORGIA STATE UNIVERSITY, ATLANTA, GA
BIS CLINICAL HEALTH INFORMATICS
GPA: 3.1/4.0
LEADERSHIP President, Zeta Phi Beta Sorority Incorporated Lambda Nu Chapter
Georgia State University
Preside over all executive board and council meetings.
Work in harmony with the campus Advisor and Zeta Phi Beta Sorority, Incorporated
sponsoring graduate chapter Advisor.
Draw up weekly agendas.
Organize retreats and serve as chair of informational.
Represent in its relations with outside individuals and groups.
First Year Residential Experience Mentor
Georgia State University
Paraprofessional position on the University Housing staff designed to support the
development of students in their first year at Georgia State
Primary responsibilities are to provide academic assistance and to support the
development of first-year communities.
Responsible, but not limited to, attending, implementing and planning first year
welcome activities for move-in weekend; coordinating academic support initiatives
in the residence hall; providing information about on-campus academic resources;
promoting residents’ familiarity with University academic community; and assisting
with seven-week intensive programming model.
REFERENCES AVAILABLE UPON REQUEST
PAGE 2
226 Colemans Bluff drive Theophile Bwemba Dipita
Woodstock GA, 30188
Phone: 770-778-1525
Email: [email protected]
SUMMARY OF SKILLS
• Ability to translate public health objectives and biomedical research questions into statistical questions
• Design public health and biomedical investigation to determining number of subject needed and specifying
appropriate analysis methods
• Interpret analytic methods communicated in biomedical and public health journals including relevant
theoretical foundation
• Develop and generate research questions that can apply existing biostatistical methods to public health
problems
• Analyze public health and biomedical data using statistical software packages such as SAS, R/S-Plus, SPSS,
and JMP
• Effective written and oral communication of report to research investigators including its design, objectives,
analysis methods, results, and conclusion.
EDUCATION August 2015
August 2011
Dr. PH Biostatistics (C):
Georgia Southern University; Statesboro, GA. GPA 3.9 May 2010
Master of Science in Applied Statistics:
Kennesaw State University; Kennesaw, GA. GPA: 4.0
Bachelor of Science, Psychology: minor in Applied Statistics
Kennesaw State University; Kennesaw, GA. GPA: 3.6
PROFESSIONAL EXPERIENCE
Research Assistant
Department of Health and Kinesiology August 2013-Present
Georgia Southern University; Statesboro, GA
• Perform statistical analysis to support research projects and presentation on children with disability and their
families
• Supervise delivery of training intervention, testing using EMG and Biodex, and data processing and report to
the PI
• Assist one or two undergraduate students with the completion of the statistical analysis section of their senior
thesis per semester
• Support projects with participants’ recruitment and scheduling, data collection and analysis
• Develop research questions relevant to Kinesiology that apply biostatistical methods and have already resulted
in four presentations at regional and national conferences by my supervisor.
Intern
Georgia Department of Public Health (DPH) / Division of Injury Prevention January 2015-Present
Atlanta, GA
• Assist in the preparation of grants and reports under the supervision of DPH staff
• Provide assistance with survey development, research question, and biostatistics experience
• Perform data management and statistical analysis to support DPH’s Child Occupant Safety Project
PROFESSIONAL ORGANIZATIONS
American Public Health Association 2014
American College of Sports Medicine 2014
Eastern North American Region of the International Society of Biometry 2015
ORGANIZATIONS
Woodstock Jaycees: Vice president in charge of community development 2005-present
National Society of Collegiate Scholars: Kennesaw State University chapter 2007-present
Knights of Columbus 2008-present
SUBMITTED FOR PUBLICATION
Ashley Walker, Moya Alfonso, Li Li, Kristina Kendall, Gavin Colquitt, Theophile Dipita (October,2014). A
Multifaceted Exploration of Quality of Life among School-Aged Youth with Disabilities. Paper submitted for
publication in the Adapted Physical Activity Quarterly.
POSTER PRESENTATION AT PROFFESSIONAL MEETINGS
Kendall, K., Colquitt, G., Dipita, T., Kiely, K., Jennings, M., Coker, & Li, L. (November, 2014). Effects of
power training on individuals with cerebral palsy: Preliminary results from a pilot study. Paper accepted for
presentation at the annual meeting of the American Public Health Association, New Orleans, LA.
Colquitt, G., Alfonso, M. L., Walker, A. Kendall, K., Li., L., & Dipita, T. (November, 2014). Functionality
and quality of life among youth with disabilities: An examination of multivariate differences. Paper accepted
for presentation at the annual meeting of the American Public Health Association, New Orleans, LA.
Walker, A., Alfonso, M. L., Li., L., Kendall, K., Colquitt, G., & Dipita, T. (May, 2014). A comparison of
providing services to individuals with disabilities in a rural and urban area. Paper presented at the annual
meeting of the American College of Sports Medicine, Orlando, FL.
Colquitt, G., Dipita, T., Li., L., Kendall, K., Alfonso, M. L., & Walker, A. (May, 2014). The relationship
between physical function and quality of life among rural youth with disabilities. Paper presented at the annual
meeting of the American College of Sports Medicine, Orlando, FL.
Cai, J., Zhu, J., Zerbo, K. R., Kim, S., Dipita, T., Panchal, V., Huang, Y.(April, 2014).Relationship Between
Hospital Mortality And Quality Measure. Paper presented at the Georgia Southern University Research
Symposium. Statesboro, GA.
ACADEMIC REFERENCES
Dr. Robert L. Vogel, Professor of Biostatistics
Jiann-Ping Hsu College of Public Health
tel: (912) 478-7423
Email: [email protected]
Dr. Raymona Lawrence, Assistant Professor
Jiann-Ping Hsu College of Public Health
[email protected]
ELIGIBILITY: US Citizen
DURGA RANI CHAND
508 Main Street, Apt# 3477, Atlanta, GA, 30324
[email protected] www.linkedin.com/in/durgaranichand (310-895-6993)
SUMMARY
3 years of experience as business interface representative in Société Générale Global Solution Centre, Bangalore,
India. Familiar with Mysis application and have worked on LoanIQ application. Expertise in:
Customer needs assessment Gap Analysis
Communication Planning Incident analysis
Handling Production Outages Root Cause Analysis
Actively seeking Internship and full time opportunities to gain significant knowledge and exposure in the field of Data
Analytics /IT Consulting.
EDUCATION Atlanta, GA
J. Mack Robinson College of Business, Georgia State University August 2016
Masters in Information Systems (Big Data Management and Analytics Specialization)
Bangalore Institute of Technology Bangalore, India
Bachelor of Technology in Information Science and Engineering May 2012
SKILLS MySQL, ORACLE
Database: Hadoop, IBM Watson Analytics, Tableau
Big Data: Autosys, IT ticket Resolving Tool, Selenium, SQL developer, Quality Centre,
Tools: Microsoft Visio, ETL tools - Informatica, Business Objects.
UNIX (Linux), Windows
Operating Systems: Microsoft Office, Adobe Photoshop, Web Designing (HTML)
Misc:
WORK EXPERIENCE
Société Générale Global Solution Centre (Financial Service Interface) Aug 2012 - July2015
Role: Techno-functional support associate
Responsibilities:
Interfacing with business users across multiple client locations
Implementation of Request for change(RFC) request in change management
Automation of the frequent tasks using Unix Shell scripting and ORACLE
Writing SQL queries for Ad-hoc report generation requests
Implementing the Business logic and Performing UAT
Ensure compliance with structured Project Delivery Process
Root cause analysis including code investigation and problem management
Managing a team of five for file transfer migration project and performing gap analysis for the same.
Incident Management using Itrack in an ITIL compliant workflow
INVOLVEMENT & AWARDS
Best Tester for Q2 2013 at Société Générale Global Solution Centre.
SPOT AWARD from Société Générale Global Solution Centre (SG-GSC) for best performance.
Core member of the employee forum for inter team involvement.
Editor of the monthly newsletter of the business line "FCC NEWSLETTER”.
Part of CSR (Corporate Social Responsibility) club, Bangalore chapter.
Member of Technology Association of Georgia (TAG) and Women and Technology (WIT).
Endia Holmes
509 Bass Chase NW Kennesaw, Georgia 30144 Phone: (678) 485- 7072 [email protected]
Objective:
To
secure
a
position
with
a
successful
growing
established
corporation,
who
requires
experience
in
information
technology
and
project
management
which
will
allow
me
to
improve
my
current
programming,
communication,
and
team
working
skills.
Education:
Kennesaw
State
University,
Kennesaw,
Georgia
Bachelor
of
Science
in
Information
Technology
concentrating
in
Health
IT
GPA
3.02
Expected
Graduation
date:
December
2017
Relevant
Courses:
• Computer
Applications
• Information
Systems
Essentials
• Calculus
1
• Physics
1/L
• Technical
Communication
• Principles
of
Programming
(Java)
Experience:
True
Glory,
Smyrna
GA
Customer
Service
Representative
September
2014
–
August
2015
• Led
and
motivated
the
store
team
to
increase
sales
and
endure
efficiency.
Promoted
the
company
locally
by
communicating
with
individuals
and
customers.
Ensured
the
quality
of
our
customer
service
and
future
sales
were
met.
Crowe
Custom
Countertops,
Acworth,
GA
Receptionist
May
2014
–
September
2014
• Served
visitors
by
greeting,
welcoming,
and
directing
them
appropriately;
notified
company
personnel
of
visitor
arrival;
maintained
security
and
telecommunications
system;
answered
phones
and
operate
switchboards;
route
calls
to
specific
people.
Activities/Awards:
• National Society of Black Engineers (NSBE) Member August 2015
• STEM Scholars
• OMOSAZE Reading Program P.R. Coordinator August 2015
• Women In Technology (WIT)
• HOPE Scholarship Volunteer September 2015
Member August 2015
Recipient August 2015
Technical/
Non-‐Technical
Skills:
• Microsoft Word, Excel, PowerPoint, Access
• Java Programming
• jGRASP
Endia Holmes
509 Bass Chase NW Kennesaw, Georgia 30144 Phone: (678) 485- 7072 [email protected]
Objective:
To
secure
a
position
with
a
successful
growing
established
corporation,
who
requires
experience
in
information
technology
and
project
management
which
will
allow
me
to
improve
my
current
programming,
communication,
and
team
working
skills.
Education:
Kennesaw
State
University,
Kennesaw,
Georgia
Bachelor
of
Science
in
Information
Technology
concentrating
in
Health
IT
GPA
3.02
Expected
Graduation
date:
December
2017
Relevant
Courses:
• Computer
Applications
• Information
Systems
Essentials
• Calculus
1
• Physics
1/L
• Technical
Communication
• Principles
of
Programming
(Java)
Experience:
True
Glory,
Smyrna
GA
Customer
Service
Representative
September
2014
–
August
2015
• Led
and
motivated
the
store
team
to
increase
sales
and
endure
efficiency.
Promoted
the
company
locally
by
communicating
with
individuals
and
customers.
Ensured
the
quality
of
our
customer
service
and
future
sales
were
met.
Crowe
Custom
Countertops,
Acworth,
GA
Receptionist
May
2014
–
September
2014
• Served
visitors
by
greeting,
welcoming,
and
directing
them
appropriately;
notified
company
personnel
of
visitor
arrival;
maintained
security
and
telecommunications
system;
answered
phones
and
operate
switchboards;
route
calls
to
specific
people.
Activities/Awards:
• National Society of Black Engineers (NSBE) Member August 2015
• STEM Scholars
• OMOSAZE Reading Program P.R. Coordinator August 2015
• Women In Technology (WIT)
• HOPE Scholarship Volunteer September 2015
Member August 2015
Recipient August 2015
Technical/
Non-‐Technical
Skills:
• Microsoft Word, Excel, PowerPoint, Access
• Java Programming
• jGRASP
Eric D. Kim
1340 Walnut Hill Circle Lawrenceville, GA 30043 • (404) 483 4911• [email protected]
» Profile
• Upcoming Software Developer graduate with strong work ethics that show on duty.
• Experienced in object-oriented programing, photography, graphic design, and leadership positions.
• Constantly on the drive to learn and experience new and innovative technology.
» Education
Georgia Gwinnett College, Lawrenceville, GA
BS in Software Development, Fall 2016
• Independent Mobile Application Project:
o Scope: Build an interactive campus map that allows user tracking inside a building.
o Strategy: Implement IndoorAtlas’ indoor mapping technology that uses magnetic positioning.
o Outcome: An accurate indoor navigation to allow students a turn-by-turn navigation to classroom
to classroom.
o Impact: Minimize confusion and lost time for students, faculty and visitors of the buildings
whose layout is often confusing and misleading.
o Development Tools: Java, Eclipse, Android Studio
» Skills
Applications
Adobe Photoshop, Eclipse, Final Cut Pro, Microsoft Office Suite, Android Studio, Apache Cordova,
Wacom Bamboo Tablet
Languages
Java, Android Development, HTML, JavaScript, CSS
» Work Experience
Rays in the City, Atlanta, Georgia
Server Assistant, 2013-2014
• Provided excellent assistance to an assigned Server during each shift and learned the importance of
logistics and multi-tasking and team coordination.
• Learned and mastered the communication between assistant and server that require flawless attention in
order to provide customers a five-star grade dining experience.
Hollywood Shot North Dekalb Mall, Decatur, Georgia
Lead Photographer, 2011-2013
• Excelled in all aspects of photography, editing, and training new employee’s.
• Developed and ensured the store logistics to accommodate the heavy traffic hours.
• Was responsible for special services: such as restoring historic photos, repairing damaged photos, and
creating custom graphic design.
» Activities
President of Korean American Student Association, Lawrenceville, Georgia
Georgia Gwinnett College, May 2014-Present
• Tasked to lead KASA into a fully committed club that is involved within the Georgia Gwinnett College
community and it’s city. This includes supervising events that portrays the objective of the club and
providing students a network to further their education purposes.
Fatou Gueye
[email protected], Fatou Gueye@ LinkedIn, (404) 7806020
EDUCATION________________________________________________________________________
Georgia State University, Atlanta, GA Aug 2012May 2015
Bachelor of Interdisciplinary Studies in Health Informatics Graduate
Focus: Combining health care and information technologies to improve quality, delivery, and
management of health care
● Relevant coursework: Information Technology Projects and Database systems Management;
Electronic and Medical Health Records; Policies, Safety and Security; US Health Care System;
Laws and Policies; Management, Leadership and Ethics; Telemedicine, Usability and Human
Factors.
Georgia State University, Atlanta, GA Aug 2009Dec 2011
Bachelor of Science in Nursing, GPA 3.40
Georgia Perimeter College, Atlanta, GA Aug 2006–May 2009
Completed prerequisite Nursing coursework, GPA 3.95
RELEVANT CLINICAL EXPERIENCE_________________________________________________
DeKalb Medical Center, Atlanta, GA Aug 2010May 2012
Student Nurse
● Trained in basic health assessment and nursing skills via handson experience and supervision
● Administered appropriate medications to adult patients in medical surgery unit
● Assessed and managed care of childbearing patients
● Gained total of 210 clinical onsite hours
Emory University Hospital, Atlanta, GA May 2011Oct 2012
Nurse Technician, Oncology Unit
● Assessed, charted, and monitored vital signs, intakes, outputs, and weights of patients
● Performed daily and nightly tasks such as monitoring patients and tending to their needs
● Provided quality care and continuously evaluated patient satisfaction
● Awarded Patient Support Tech of the Year, February 2012
Ridgeview Institute, Smyrna, GA Jan 2011May 2011
Student Nurse
● Observed individual psychiatric evaluations
● Coled group counseling onsite for teenage population
● Gained total of 84 clinical onsite hours
TRAINING & CERTIFICATION_______________________________________________________
Career Employment Consulting, LP September 2012
Phlebotomy Technologist Training
● Venipuncture (butterfly, straight needle, syringe), special collection procedures (ABG, nonblood
specimen), dermal punctures, slide preparation, blood collection variables, complication and
procedural errors, specimen handling and processing, and CLSI order of draw (including dermal)
SKILLS _____________________________________________________________________________
● Fluent in English and French languages
● Basic proficiency in Spanish
● Microsoft Suite; MySQL; Excel
● Six years customer service and sale backgrounds
Faizah Cleante Thernize
Alpharetta, GA 30005 | (470) 240-1994 | [email protected]
EDUCATION Graduation: May 2016
Georgia State University (GSU), Atlanta, GA GPA: 3.24/4.0
Bachelor of Interdisciplinary Studies, Clinical Health Informatics
RELATED COURSE WORK
Database Management Systems, Electronic Health Records, Advanced Medical Terminology I & II, Define and
Innovate Business Processes, Managing Information Technology Projects
Database Management Systems, Spring 2015
Collaborated with 4 classmates to create a fictional database to ease the process of membership registration
at the Atlanta Zoo using MySQL software.
STUDENT ORGANIZATIONS & INVOLVEMENT
Alpha Kappa Psi Co-ed Professional Business Fraternity, Pi Chapter April 2013 – Present
Community Service Chair May 2014 – May 2015
Met chapter requirements set forth by national bylaws for Annual Chapter Reports
Planned and executed community service projects throughout the school year serving GSU and its
surrounding areas; including volunteering at the Lanette L. Suttles Child Development Center, donating
to/participating in AIDS Walk Atlanta/5K Run and recycling drives
Mentorship Placement Manager Aug. 2013 – May 2014
Managed the placement of hopeful members with current student members or alumni to guide their growth
throughout the pledging process
Ensured active and constructive communication between both parties involved
Infinite Appeal Aug. 2012 – May 2014
Hair and Make-up Team Director Aug. 2013 – May 2014
Managed a team of up to 8 artists in order to organize hair and make-up looks for events
Planned events for GSU’s student body in subjects involving skin/hair care and proper make-up application
Panther L.E.A.P. Leadership Series Jan. 2012 – March 2012
Partook in an 8 week leadership series, sponsored by GSU, exploring various forms of effective leadership
HIMSS (Healthcare Information and Management Systems Society) August 2015 – Present
Student Member
TAG (Technology Association of Georgia) September 2015 – Present
Student Member
WORK/VOLUNTEER EXPERIENCE July 2015 – Present
North Atlanta Urgent Care, Atlanta, GA
Front Desk Receptionist
Comply with HIPAA (Health Insurance Portability and Accountability Act) guidelines
Verify patient eligibility/benefits and charge patient responsibility accordingly
Use of Electronic Medical Records: MediNotes and ProtoMED
Ensure balanced daily patient charges against system reports
Georgia State University Welcome Center, Atlanta, GA
Telecounselor Nov. 2014 – Present
Establish connections with prospective/admitted students and families of GSU
Complete up to 100 calls per week to promote student life, activities and opportunities on campus via phone
HIMSS (Healthcare Information and Management Systems Society) Georgia Chapter: Oct. 2014
9th Annual Georgia Healthcare Trade Faire and Regional Conference, Atlanta, GA
Volunteer
Directed attendees to the proper locations for seminars, help desks, and registration
Access to attend seminars speaking on issues related to Information Technology and Healthcare
Faizah Cleante Thernize
Alpharetta, GA 30005 | (470) 240-1994 | [email protected] | linkedin.com/in/faizahthernize
EDUCATION Graduation: May 2016
Georgia State University (GSU), Atlanta, GA GPA: 3.24/4.0
Bachelor of Interdisciplinary Studies, Clinical Health Informatics
RELATED COURSE WORK
Database Management Systems, Electronic Health Records, Advanced Medical Terminology I & II, Define and
Innovate Business Processes, Managing Information Technology Projects
Database Management Systems, Spring 2015
Collaborated with 4 classmates to create a fictional database for Electronic Maintenance Associates using
MySQL software.
Define and Innovate Business Processes, Spring 2015
Collaborated with a team to create a workflow to ease the process of membership registration at Zoo Atlanta
using Signavio software
STUDENT ORGANIZATIONS & INVOLVEMENT September 2015 – Present
TAG (Technology Association of Georgia)
Student Member
HIMSS (Healthcare Information and Management Systems Society) August 2015 – Present
Student Member
Alpha Kappa Psi Co-ed Professional Business Fraternity, Pi Chapter April 2013 – Present
Community Service Coordinator May 2014 – May 2015
Met chapter requirements set forth by national bylaws for Annual Chapter Reports
Planned and executed community service projects throughout the school year serving GSU and its
surrounding areas; including volunteering for the Atlanta Food Bank, donating to/participating in AIDS
Walk Atlanta/5K Run and recycling drives
Mentorship Placement Manager Aug. 2013 – May 2014
Managed the placement of hopeful members with current student members or alumni to guide their growth
throughout the pledging process
Ensured active and constructive communication between both parties involved
Infinite Appeal Aug. 2012 – May 2014
Hair and Make-up Team Director Aug. 2013 – May 2014
WORK/VOLUNTEER EXPERIENCE July 2015 – Present
North Atlanta Urgent Care, Atlanta, GA
Front Desk Receptionist
Comply with HIPAA (Health Insurance Portability and Accountability Act) guidelines
Verify patient eligibility/benefits and charge patient responsibility accordingly
Use of Electronic Medical Records: MediNotes and ProtoMED
Ensure balanced daily patient charges against system reports
Georgia State University Welcome Center, Atlanta, GA
Telecounselor Nov. 2014 – Present
Establish connections with prospective/admitted students and families of GSU
Complete up to 100 calls per week to promote student life, activities and opportunities on campus via phone
HIMSS (Healthcare Information and Management Systems Society) Georgia Chapter: Oct. 2014
9th Annual Georgia Healthcare Trade Faire and Regional Conference, Atlanta, GA
Volunteer
Directed attendees to the proper locations for seminars, help desks, and registration
Access to attend seminars speaking on issues related to Information Technology and Healthcare
Florence Oluwakemi Joseph
1194 Bentley Estates Drive,
Dacula, GA 30019
Email: [email protected]
(404)-313- 9605)
OBJECTIVE
Dedicated, service-focused professional seeking to transition into healthcare IT
Reliable worker with the ability to work independently; in addition, I am able to learn
new concepts and skills with minimum guidance.
Have a solid work history, reputation as a team player and passion for helping
others.
Background includes experience caring for old and ill people
EDUCATIONAL BACKGROUND
High School or equivalent, 2000
West African Examinations Council
Imota, Lagos, Nigeria
Certify Nursing Assistants (CNA), 2009
New Horizon Medical Institute
GA.
Patient Care Technician, 2010
New Horizon Medical Institute,
GA.
Pre Associate Degree Nursing, 2014
Gwinnett Technical College,
GA.
Certificate Course in Health Information Technology (Graduating fall 2015)
Gwinnett Technical College,
Ga.
Associate Degree in Healthcare Information Technology (Graduating Summer 2016)
Ogeechee Technical College
Statesboro, GA.
WORK EXPERIENCE
Winder Rehabilitation Centre July 2010 – September2011
Rehab tech (Volunteer)
Help Client with activities of daily living
Report any changes in condition of health of the clients
Assist Physical and Occupational Therapists with transporting patient
Observe Monitoring of the temperature of hot pack machine
Set up the treatment area for the Therapists
Cleans and rearrange the gym at the end of therapy sessions
Assist in ordering medical equipment for clients
Assist in transfers and ambulation of patients
Performs clerical skills under supervision of therapist
ResCare Homecare. Feb. 2010 – Jan 2013
Assist clients with their activities of daily living.
Transporting the clients from their homes to their doctor’s appointments.
Helps clients with grooming.
Transport client to rehab center
Personal care aide June 2011 –June 2011
Works at home with a client with stroke
Assist with transfers using gait belt and Hoyer lift
Support client while using a walker
Helps with taking bath, grooming, toileting and shaving
Assist in making doctor’s appointment and transportation
Remind client to take medication
K and K Health care services March 2013 – till date
As a patients care assistant.
Working with the clients while she was on admission at Gwinnett Health center ICU.
Worked with hospice clients by giving a palliative care to her.
SKILLS
MS Word
MS Excel
MS Outlook
Quality Patient Care
Expertise in the use of medical equipment (Hoyer lift, Gait belt, EKG machine, Wheel
chairs
Licenses
First Aid Certified
Certified Nursing Assistant (CNA)
Patient Care Technician Certified (PCT).
GAYATHRI CHEBROLU
Email: [email protected] Mobile: 678-997-5342
EDUCATION
Georgia State University, Atlanta, GA Present
Master of Science, Biology (Bio-informatics) May 2014
GPA: 3.7
G. Pulla Reddy college of pharmacy, Hyderabad, Telagana, India
Bachelors of Pharmacy
GPA: 3.7
SKILLS Languages: C, C++, Java 1.4/1.5/1.6, PL/SQL, PHP, PERL, SAS,
Computer Skills PYTHON, MatLab
Web Development: HTML, DHTML, CSS, JavaScript, Bash Script
Operating System: Windows, Linux, Unix, MS-DOS
Databases: MySQL, SQL Server, Oracle 10g/11g, MS-Access
MS-Suite: MS-Word, MS Excel, MS-Project, MS Outlook.
Analytical Instrumentation
Western blotting
High Performance Liquid Chromatography (HPLC)
Gas Chromatography (GC)
UV/Vis and Fluorescence
Differential Scanning Calorimetry (DSC)
Experienced in
Working with Java IDE (eclipse and Netbeans) and VM Virtual box.
Trained in Statistical analysis software (SAS) systems.
Ability to handle large data sets like imaging data, proteomics and micro
arrays
Working with Homology modelling servers like swiss model and AMMP.
Good exposure with inSilico analysis, Prosite, Lalign and PLalign,
ClustalW, Rasmol, Pymol, Chemsketch and Reaxys.
scientific data retrieval from various internet portals (NCBI, PDB, Science
Direct, Pub Med, Scopus, Springer link, Wiley, Nature and PMC)
EXPERIENCE
Internship at Georgia State University
Immunoratio
Worked with Immuno Ratio web application which is used for automating image and can
analyze estrogen receptor (ER), progesterone receptor (PR), and Ki-67 immunostained
tissue sections assessment helps in the histopathologic diagnostics of breast cancer. I used
this application to analyze patient samples from Emory University to get the exact
location and number of effected cells in the tissue sections. I also used MatLab to process
the large tissue section images to make it work with immunoratio.
PhD student budget analysis
Analyzed the financial data of Biology department in Georgia State University to
equalize the stipend amount for all the phD students in the department and increased the
PhD students budget to increase the PhD students number in the department.
Graduate Research Assistant at Georgia State University
Synthesis of Cannabidiol using genetic engineering techniques
Cannabidiol is a non-psychoactive cannabinoid used in the treatment of epilepsy and
different cancers such as breast cancer, colon cancer and all the endocrine tumors. I tried
to produce cannabidiol by using genetic engineering techniques, transforming the
plasmid containing CBDA synthase cDNA into agrobacterium vectors and pichia
pastoris. Agrobacterium vectors are transfected into the roots of tobacco plants and also
inserted into pichia to produce Cannabidiol.
DNA Barcoding
DNA Barcoding is used to find the genetic sequences of plants and animals. I
implemented and tested this experiment to be cost effective and prepared protocol. I
divided this experiment into exercises for lab manual to implement this experiment in
Biology freshmen lab.
Graduate Teaching Assistant at Georgia State University
1) International Genetically Engineered Machine (iGEM)
2) Principles of Biology
3) Molecular and cell Biology lab
Responsibilities:
Assisting professor with curriculum.
Helping professor managing the lab.
Mentoring / helping students with subject and lab experiments.
Grading student papers
ACADEMIC PROJECTS
Library Management System
Library management system provides user friendly interface to both library users and
employees. This project allows users to handle their accounts without any technical
knowledge and library staff can easily maintain user accounts and records of books. I
used HTML, PL/SQL, Oracle, PHP and MySQL to build this Database.
Online Registration Website
Online conference registration website allows authors from all over the world to present
their technical papers. Registrations are also available for both authors and people who
just wish to attend the conference. I used PL/SQL, JavaScript, Oracle, PHP, CSS,
MySQL and SQL server
Dynamic Programming
This technique is used to solve complex problems by breaking the problem into group of
simpler problems. I used Java and Needleman/Wunsch algorithm for building this tool;
this program accepts two sequences and builds matrix to find the best global alignment
by generating alignment score between the sequences. These globally aligned sequences
are displayed.
Formulation and evaluation of Histamine blocker LORATIDINE
Loratidine is a compound marketed under trade names Claritin. This drug is used to
relieve the symptoms of hay fever and other allergies. It acts as selective inverse agonist
of peripheral histamine H1-receptors. It is formulated into drug using cellulose, starch,
and mannitol and magnesium stearate. It is physically (hardness and friability) and
chemically (dissolution and stability studies) evaluated.
Natco Pharma Limited, Hyderabad, India December 2013
Interacted with different departments like Quality Control, Quality Assurance and
production and acquired relevant basic knowledge in these areas.
CURRICULAR- ACTIVITIES
Assisted GSU IGEM in fundraising events and Outreach May 2015
Attended following workshops
National workshop on research methodology and Basic molecular Biology techniques in
biomedical research. June 2013
Advanced Pharmacovigilance Workshop November 2012
Presentations
Given presentations on various topics at college and national level.
AWARDS
Won prizes in throw ball & table tennis competition during bachelors.
George Sukhitashvili (404)988-7990
[email protected]
3164C Briarcliff Rd, Atlanta, GA 30329
OBJECTIVE
To obtain an internship or a full time position as an entry level developer.
EDUCATION May 2016
Georgia State University, J. Mack Robinson College of Business, Atlanta, GA
Bachelor of Business Administration, Computer Information Systems, GSU GPA - 3.81
University of West Georgia, Carrollton, GA
Bachelor of Science, Biology, August 2004
TECHNICAL SKILLS & COURSES
Deep understanding of OOP, Programming in Java – (OCA Java SE-8 Programmer certification)
Experience in creating and manipulating front and back end of databases in mySQL and Access.
Competency and involvement in Business Analysis, Systems Analysis, Security Analysis, Project management.
Proficiency with Microsoft Office, Excel modeling, Forecasting and Data analysis.
PROFESSIONAL EXPERIENCE
GEORGIAN TERRACE HOTEL, Atlanta, GA April 2009 - Present
Bartender/Server
Serve as the primary liaison for guests as they visit the hotel.
Exceed guest expectations through product knowledge and superior customer service skills.
Participate in staff meetings and offer input on various issues of the restaurant operation.
ENSOL, Tbilisi, Republic of Georgia October 2007 - February 2009
Sales Manager
Initiated an original strategy to acquire new accounts. Prepared proposals and negotiated contracts
Evaluated technical structure and power demand of prospective clients and presented specific solutions.
Exceeded monthly quota consistently increasing company sales by 35% for two consecutive years.
Managed a staff of two sales assistants.
TOYOTA OF ESCONDIDO, Escondido, CA June 2005 - August 2007
Sales Professional
Sold over fifteen cars consistently and received several “salesman of the month” awards.
Demonstrated product, and negotiated sales and lease contracts.
Trained new associates in product knowledge, and assisted in negotiations.
KIRBY HOME CARE SYSTEMS, Villa Rica, GA January 2001 – May 2005
Sales Consultant/Recruiter
Door to door sales of Kirby Home Care Systems.
Averaged a sale out of three presentations. Received over fifteen two in a day sales awards.
Recruited and trained representatives conducted weekly meetings on product demonstration.
Eno-obong E. Akpan
1625 Conley Road ● Conley, GA 30288 ● Mobile: 404-621-4305 ● [email protected]
EDUCATION
Georgia State University, Atlanta, GA
Bachelor of Interdisciplinary Studies, Health Informatics Graduated May 2015
Program GPA: 3.95/4.0
Georgia HIMSS David Z. Cowan 2014 Scholarship
Hope Scholarship
GSU Student Health Informatics Association Treasurer
Health Information Management Systems Society (HIMSS), GA Chapter Member
Relevant Coursework: Managing IT Projects, Health Policy in the U.S, Health Promotions/EHR,
Health Economics/Financing, Database Management System (SQL), Innovating Business
Processes (BPMN 2.0), Health Information Systems, Introduction to Security/Privacy, Health
Law, Quality/Safety in Health Care, Usability Human Factors, Project Management Health
Informatics, Training & Instruct Design, Clinical Intelligence, Medical Terminology, SharePoint
2010.
Georgia State University January 2012 – November 2012
Coursework in Nursing
EXPERIENCE
Kadan Corporation, Dunwoody, GA February 2013 – Present
Home Health Assistant
Observe patient’s physical and mental condition, intake and output, and encourage
exercise when necessary.
Support patient by providing housekeeping and laundry services; shopping for food and
other household requirements; preparing and serving meals and snacks; running errands.
Assist patient with activities of daily living, such as, bathing, dressing, and grooming
Transport patient to doctor’s office for appointments.
UHS Pruitt Corporation, Decatur, GA September 2009 – January 2013
Certified Nursing Aide
Supported nursing staff in promoting clients’ health by implementing care as ordered in
the care plan
Measured vital signs, monitored input and output, and provided colostomy and
incontinence care.
Provided assistance with activities of daily living.
Maintained a healthy, safe, and pleasant environment for clients at all times.
Assisted other healthcare disciplines in promoting health.
NURSING CLINICAL PRACTICUM January 2012 – February 2012
Medical/Surgical Nursing, Saint Joseph’s Hospital March 2012 - April 2012
Psychiatric Nursing, Peachford Behavioral Hospital August 2012 – September 2012
Pediatrics, Children’s Healthcare of Atlanta October 2012 – November 2012
Maternity, Dekalb Medical Center
Charnell Gray
1303 Stone Mill Cove Apt F. │Stone Mountain, GA 30083 │[email protected] │Cell (404) 957-4035
EDUCATION Atlanta Technical College (Dec/2015graduate) Atlanta,
GA
COMPUTER AssociateScience-RegisteredHealthInformationTechnology(RHIT)
SKILLS
University of New Orleans, New Orleans, LA 2005
Bachelors of Science - Health Care Management (General Studies)
Human Resource Information PeopleSoft 9.1 System (HRIS), Microsoft 2000 Word, Excel, Works and
PowerPoint, Star Navigator, EPF, Medical Management, IDX, I -suite, EeMR~ Power Chart, Arup, Mayo,
Specialty
EXPERIENCE Account Links(Contract ) Patient Account Rep
01/14 –10/14
Verified eligibility on all new or updated insurance information needed
Effectively communicated with insurance companies employer and/or patient to resolve claims
Conduct phone calls on accounts to obtain status
Request additional information as needed from clients, patients, and insurance companies
Audit and review accounts as needed to ensure accuracy and efficiency
Follow protocols as outlined by the department for each program with health insurance
Possess knowledge of USB 04, HCFA 1500, and EOB statement
10/13-12/13 Blackstone Resources (Seasonal) Open Enrollment Q&A
•Ensured proper employee contribution deductions were in place for medical, dental
insurance , 401k, and flex spending
09/12-01/13 Emory Temporary Services(ETS)Kidney Transplant Medical Secretary
02/07-06/12
• Scheduled patient visits for their initial consultation and all subsequent visits.
• Scheduled patient for routine screening per protocol through Radiology department
• Communicated and coordinated visits for patients out-of-town and coordinated hotel
accommodations for families.
• Audit and review patient demographics and insurance information
• Follow up with insurance carriers on claims
Emory University Midtown, Atlanta, GA Human Resources Assistant
• Utilized the PeopleSoft 9.1 HRIS System to maintain and ensure the accuracy and integrity of
employee data.
• Worked closely with Employee Relations to process terminations and maintain system security.
Also assisted by providing employee files for court-ordered documents for Legal Department
• Provided specific instruction to Payroll Department concerning changes to employees’ financial
distributions
• Provided direction and assistance to employees and managers of PeopleSoft system.
• Used Microsoft Office to configure benefits service calculations and create other
correspondence.
• Responsible for the training and on boarding of new employees to department.
Charnell Gray
1303 Stone Mill Cove Apt F. │Stone Mountain, GA 30083 │[email protected] │Cell (404) 957-4035
• Assisted participates in annual enrollment by answering FAQs and educating employees on
current benefits available; medical, dental, vision, 403b program, pension and retirement plans.
• Used E-Verify web-based program to confirm employment eligibility of new and current
employees.
• Contributed time toward volunteer company activities including Healthcare Appreciation Week.
• Worked closely with all groups of Human Resources to uphold exceptional customer service
standards of the company
• Worked as an active participant to create HR Career Lattice Program
• Worked closely with Employee Relations to maintain system security.
• Processed pertinent data regarding hires, transfer/promotions, data changes, terminations, pay
rate, job reclassification changes.
• Ensured confidentiality of records is maintained.
• Identified issues/problems with database management policies/procedures.
• Provided direction or assistance to users of information.
• Responsible for 3,000 employee data entries including weekly deadline.
• Processed leave accruals and leave pay outs with Payroll.
• Reviewed audit report after data has been entered and corrects any data entry errors.
• Lead project on the input of data for two major hospital acquisitions.
• Coordinated benefit enrollments to include health, dental, 401(k), Health Saving Account.
PSC 1---Emory Healthcare (Internal Medicine)
• Provided exemplary customer service while coordinating all patient access functions for a
patient’s visit.
• Verified the accuracy of patient demographics and insurance information and updated IDX
when applicable.
• Collected all payments according to guidelines and enters into IDX
• Entered over l00 outpatient charges into IDX daily.
• Balanced and closed all charge and payment batches by the end of each day.
• Reviewed insurance eligibility and primary care provider information via online insurance
verification system.
• Follow up on patient insurance claim to resolve issues/descrepancy
• Built cases for MVA or Worker’s Compensation and link to specific appointments.
• Communicated the universities or clinical/healthcare financial policies to all patients.
• Identified patients who require early financial counseling intervention.
• Provided information regarding resources for patients who need financial help.
• Served as a patient advocate during the cycle of the account.
01/02 – 10/05 Tenet Health System/MMC, New Orleans, LA Outpatient Oncology Administrative Support
• Managed and direct the daily work flow for outpatient cancer center.
• Abstracted information from patient file to scan and indexed to medical records.
• Assisted nursing staff in problem identification and resolution.
• Maintained awareness of departmental functions.
• Implemented an order book for nursing supplies.
• Release patient records for referral/consultation via sign request by patient
• Coordination of billing issues with patients and insurance companies. Knowledgeable of
CPT/ICD-9 coding.
• Communicated with insurance companies and physicians’ office regarding
referrals/authorization prior to appointments
• Served as a liaison between the physician offices and staff members.
Cancer Institute / Administrative Support
• Responsible for scheduling all appointments (consults, follow-up) and ancillary procedures for
radiation/chemotherapy patients. Serves a patient liaison during patients' treatment.
• Abstracted demographics, diagnostic, and epidemiologic treatment. Scanned and Indexed
patient medical records into patient (EMR) electronic medical records’ folder. Attended
medical tumor board meeting/breast conferences as scheduled.
• Answered request for registry data; provided information and meeting preparation for Cancer
Committee. Updated demographic information on patients.
Charnell Gray
1303 Stone Mill Cove Apt F. │Stone Mountain, GA 30083 │[email protected] │Cell (404) 957-4035
• Verified insurance coverage and benefits and obtains authorization when necessary...
• Collected and perform data entry of demographic and financial information into the hospital
billing system as well as the internal department application (IMPAC) to insure accurate billing
for the hospital and physicians.
• Maintained and ordered supplies as necessary and within budgetary constraints.
04/01 – 04/02 East Jefferson Physician Network, Metairie, LA (temporary) Data Entry Specialist
07/98 – 04/01
• Performed Patient Check functions which included: entering ICD9 / CPT Codes, modifiers,
collecting money and daily reconciliation.
• Posted Medicare, Medicaid, and private insurance payments via Medical Management
system.
• Analyzed and followed up on denial claims and provided excellent customer service.
• Knowledge of HCFA and UB92 forms and Medical Terminology.
• Ensured patient information provided from completed forms or other documents was
consistent, accurate and complete before entering into the medical database.
• Reviewed and audited medical records and helped resolve errors to ensure integrity of data.
Ochsner Medical Foundation, New Orleans, LA Certified Lab Assistant/Send Out Department
• Received and prepared over 100 specimens daily for analysis using safe laboratory techniques.
• Accurately registered specimens from outpatients and/or clients into Arup, Mayo, and Specialty
lab data base.
• Maintain, calibrate, and operate laboratory instruments and equipments necessary to obtain an
accurate determination of laboratory procedure.
• Performed analytical tests on specimens and operated various instruments utilizing established
and quality controls procedures.
• Reviewed all established critical values after consultation with Medical Technologist.
• Compared patient results obtained with established ranges to ensure proper functioning of
laboratory instrumentation.
• Processed clinical research study samples according to the study protocol. Packed and shipped
samples via Federal Express and or Airborne services.
Haoli Du
(610)-‐203-‐3897 | [email protected]
2100 River Heights Walk SE, Marietta, GA 30067
https://github.com/henry54809
Education:
Georgia Institute of Technology, Atlanta, GA Expected Graduation: Fall 2016
Majors:
Candidate for Bachelor of Science in Computer Science
– Intelligence / Modeling and simulation focus
Candidate for Bachelor of Science in Biomedical Engineering
Overall GPA: 3.68 CS Major GPA: 3.76
Work Experience:
NeadWerx, Atlanta, GA Sumer 2014 -‐ Current
http://www.neadwerx.com/about.php
Backend Developer Co-‐op
• Design and implement relational databases for customized client solutions
• Write and maintain server side PHP, Perl and SQL scripts and functions
• Optimize queries to run faster
• Be in charge of database portions of SOWs
Patient Healthcare Software Research, Atlanta, GA Summer 2015
• Helped developed backend architecture for a prototype software for asthma patient
• Helped with transitioning the app to AngularJS framework
TL Technologies, LLC, GA February 2014 -‐ June 2014
Independent Contractor, Android Programmer
• Designed and programed an Android app to accompany their patent pending biomedical device
• The app functioned in recording and displaying the data transmitted from the device to the user
Georgia Institute of Technology, Atlanta, GA Summer -‐ Fall 2013
ResNet (Residential Network) RTA-‐temp
• Assisted residences with their technology related confusions
• Helped on-‐campus freshmen connect to Georgia Tech network and TV services
Synthetic Biology, Barker Lab @ Georgia Institute of Technology Summer – Fall 2013
iGEM (International Genetically Engineered Machine) Team -‐ one of founders of the team
• Attempted to express human integrins on E.coli cell surface using autotransporters
• Was Awarded Gold medal in iGEM Regional Jamboree and advanced to World Championship
• Contributed and published: ACS Synthetic Biology 2014 3 (12), 956-‐959 DOI: 10.1021/sb500047r
Skills:
Communication
• Presentations (Team project, research demonstrations)
Programming
• Java: 5+ years of experience
• Python, Perl 5, PHP 5, SQL( Postgres ), node.js, AngularJS: 2+ years of experience
• Adept in C, React framework, Mongodb
• Data science and machine learning
• MATLAB® and advanced LabVIEW® programming for engineering purposes
Operating System and Software
• Skillful in Linux and Vim commands
• Experienced in Linux server management
• SolidWorks®, Adobe® Creative Suite
Taylor Sabb
579 Watson Bay Trail, Stone Mountain, GA 30087 · (678)-684-9515 ·[email protected]
SUMMARY
Enthusiastic, team player but can also work independently on multiple tasks related to health application
and information systems. Looking to apply current skills to shape the future of healthcare while learning
new ones.
EDUCATION
Georgia State University, Atlanta, GA Excepted Graduation Date, May 2017
Bachelor of Interdisciplinary Studies, Health Informatics
GPA 3.2
Hope Scholarship 2012 – Present
Clayton State University, Morrow, GA August 2014 - May 2015
Bachelor of Science in Nursing, Pre-Nursing
GPA 3.4
Hope Scholarship 2014 - 2015
WORK EXPERIENCE
The Original Pancake House, Decatur, GA May 2012 - Present
Hostess/Cashier/Waitress
Trained and supervised 5+ employees
Write patrons' food orders on order slips, and memorize orders.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Recognized for overall customer service by guests and attentiveness to guests needs.
Georgia State University Dining Hall, Atlanta, GA August 2013 – May 2014
Student Employee
Restock food and beverage items and maintain a clean and sanitary work area.
Work independently and with other staff.
Responsible for opening and closing assigned server/work areas.
Coordinated with managers to supervise concession stands at Georgia State athletic events.
ORGANIZATIONS
Georgia State University
Student Health Informatics Association August 2015
Attend monthly meetings to discuss program progress and opportunities to succeed in the
program.
National Council of Negro Women August 2015
Attend monthly meetings and participate in community service and educational programs.
Spotlight Program Board August 2015
Volunteer throughout the year for campus events such as Homecoming.
Healthcare Information and Management Systems Society August 2015
Participate in conferences and events related to health information technology
SKILLS
Organization skills Microsoft Office/Project Management
Able to work in a fast paced environment Intrapersonal skills
Task oriented Troubleshooter
William P. Higgins
330508 Georgia Tech Station • Atlanta, GA 30332 • (615) 428-8840 • [email protected]
U.S Citizen
EDUCATION May 2017
GEORGIA INSTITUTE OF TECHNOLOGY, COLLEGE OF ENGINEERING
Candidate for Bachelor of Science in Biomedical Engineering
WORK EXPERIENCE
The Ensworth School Nashville TN
Information and Technology Assistant Summers of 2013 & 2014
Organized and created inventory system for Technical Department
Unpacked, configured, imaged, and inventoried 200 computers and 210 iPads Nashville TN
Kroger June 2013-Aug. 2013
Front End / Courtesy Clerk
Worked with team of 5 associates to bring the best possible service to satisfy customers
Promoted community through communication and service to the Nashville Community
The Ensworth School Nashville TN
Robotics Camp Counselor June 2009 – Aug. 2013
Actively Engaged Head Counselor for Robotics Camp of 30 Campers
Trained Incoming Counselors and children on how to use NXT robots
LEADERSHIP EXPERIENCE
UNICEF WEARABLES FOR GOOD CHALLENGE Sept. 2015 - Present
Finalist
Lead a team of 5 to create a system to revolutionize the process of taking medical records in post disaster areas
Chosen as 1 of 10 finalists for the UNICEF Wearables for Good Challenge
Interviewed 4 advisors from UNICEF, FROG, ARM, and American Red Cross
ALPHA KAPPA PSI PROFESSIONAL BUSINESS FRATERNITY – GEORGIA TECH May 2014 – Present
Executive Vice President
Worked with a $8,000 + Budget to plan trips to different national events and plan events
Worked with a team of 8 to lead all operations of the chapter and manage a $20,000 + budget
Lead team of 8 to coordinate Marketing, Public Relations and Philanthropic efforts for the Chapter
GEORGIA INTSTITUTE OF TECHNOLOGY - HOUSING Aug.2104 – Present
Residential Advisor
Live in and supervise a hall of 65+ undergraduate students
Responded to personal and group needs, managed critical situations, and collaborated with a staff of 11
Create a community environment that is conductive to academic, personal and professional development
EMERGING LEADERS Aug. 2013 – May 2014
Member
Leadership Organization focused on building leadership and management skills
Managed Funds ($1,100) for expenditure of funds for semester service project
Organized a service event with 4 others to package over 450 personal hygiene kits for the homeless in Atlanta
MOBILIZING OPPORTUNITIES FOR VOLUNTEER EXPERIENCE Sept. 2013-May 2014
Committee Member – Medical Assistance
Help plan and execute service project as a team of 10 committee members
Participated in sorting and packaging medical supplies to be sent to third world countries
ACHIEVEMENTS/INTERESTS______________________________________________________
Certification: ETC Intermediate Lighting Certification for the ION lighting console, Microsoft Excel
Software: Competent in Microsoft Office, MATLAB, Windows 7, Windows 8, and Mac IOS
Volunteer/Service: Tech Beatification Day (2014), Team Buzz Medshare (2013), Community Connections Small Act Big
Impact (2013), MOVE into the streets (2013), Susan Gray School (2012)
Hobbies: Driving, Reading, Science Fiction, Theater, Startups
Ifeoma J. Ochei
Atlanta, Ga
678-662-0898 • [email protected]
Objective: Health Informatics student with proficient business process innovating and database management skills
seeking a position within the field of study.
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EDUCATION
Georgia State University Expected Graduation: May 2016
Bachelors of Interdisciplinary Studies, GPA: 3.40
Concentration: Clinical Health Informatics
Related Coursework Health Economics Finance Intro Information Security
Advance Medical Terminology
Legal Concepts of Healthcare Database Management System
Electronic Health Records Health Leaderships and Ethics Innovating Business Processes
Managing IT Projects Providers and Vendors Health Financing
Telehealth
Qualifications Summary
Technical
Software Applications: Microsoft Suite ( Word, Excel, Outlook and PowerPoint)
Languages: SQL and MySQL
Operating and Data Entry Systems: Windows, POS system , Electronic Health Medical Records
(NEEHR)
Other skills
Displays strong skills in handling adjustment to agile environments requiring detail-oriented skills
Advanced communication and problem resolution skills in team based tasks.
Proficient in various programs, operating systems and applications
Over three years of collaborative skills in a team based environment
Professional Experience
May 2015-Current
Georgia State First –Year
Mentor/Teacher Aide
Assistance with professor with classwork that focused on Public Health
Data storage of over 50 students and technical work through Microsoft Excel
Transition new freshmen along with transfer student into the new university environment
Provide reference and guidance about services in which the student can utilize as resources
July 2013- Current
Old Navy
Customer Sales Associate
Greet all customers in a chivalrous and professional manner
Position includes cash handling, customer transactions including returns and exchanges.
Assembled skills through inventory and price merchandising and mark-downs
Mediator between company and costumer via handset, retrieving orders and transferring phone calls
Relevant volunteer work
May 2013-December 2013
MedShare
Volunteer Supply Organizer
Organizing and labeling Medical supplies for countries in need
Collaborating with others in organizing packages
Data Entry of all carefully analyzed and labelled scheduled to be shipped
Awards and Achievements
Spring 2015 - Dean’s List
Summer 2015 – President’s List
Summer 2015 - GSU Foundation Scholarship
EUNICE D. IRVIN
678-531-5647 – [email protected]
OBJECTIVE
Gain employment in data analytics
EDUCATION / CERTIFICATIONS / SKILLS
EDUCATION
Masters of Science, Health Informatics; The College of St. Scholastica, Duluth, MN;
anticipated July 2016
Masters of Science, Health Information Management/IT Leadership Joint Program; The
College of St. Scholastica,Duluth, MN; July 2015 (3.76 GPA)
Bachelors of Applied Science, Information Management / Supervision; Clayton State
University, Morrow, GA; December 2011 (3.0 GPA)
CERTIFICATION
Health Information Management & Exchange Specialist Certification; The College of St.
Scholastica, MN; May 2013
CNE Certification; Novell Networking; September 1998
SKILLS
Advance proficiency in Microsoft Suite (Word, Excel, PowerPoint, Access and Visio) and
MS Project
Proficiency in the use of “R” programming statistical language
Working experience in ReportNet, PowerPlay, Impromptu, Transformer, COGNOS and
PeopleSoft
PROFESSIONAL EXPERIENCE
Federal Aviation Administration (FAA) 2/18/2007 — 3/31/2009
Atlanta, GA 10/1/2010 — 9/1/2012
Lead Human Resources Specialist
- Provided technical support to Human Resources Specialists of Headquarters and 5 Regional
Offices on methods of coding transactions, managing payroll changes along with how and when
it would be advantageous to promote employees or make changes in their organization
- Provided advice and guidance to 5 Personnel Assistants and 1 Lead Personnel Assistant on
how to assist employees with payroll and benefit changes and how to process transactions
- Served as backup to the Operations Manager in his absence managing a staff of 23 Personnel
and Payroll Technicians and 7 Records Technicians in 2 geographic locations
- Provided input on new FAA guidelines and procedures
- Provided training to the Personnel Assistants on Federal Human Resources rules, regulations
and policies along with the use of the automated Personnel and Payroll system
- Primary point-of-contact and trainer in Human Resources automation and new technology
techniques
- Function as the Subject Matter Except on various areas of Personnel
- Provided training to Personnel Specialist, Department Managers and Technicians in the use of
the Personnel and Payroll systems and interpretation of regulations via IBM LOTUS SAMETIME
EUNICE D. IRVIN Phone: (678)531-5647 Page 2
- Acted as Liaison between Employees & Payroll, Benefits and other offices regarding Personnel
issues
Federal Aviation Administration (FAA) 4/1/2009 — 9/30/2010
Atlanta, GA
Program and Management Analyst
- Provided guidance and input to Managers regarding payroll, budgeting structure and hiring
procedures
- Provided statistical reports on year end projects and projections
- Functioned as a team member on various special projects, reporting outcome to area Directors
and Headquarter Management
- Forecasted attrition rates and the impact on skills level within the various departments
DIGICON Corporation 1/1/2006 — 2/17/2007
Atlanta, GA
Applications Engineer
- Provided administration/user support of the COGNOS suite of products (Reportnet, PowerPlay,
Impromptu, and Transformer)
- Captured requirements, analyze, design/define, create, manage, and fulfill requests for reports
- Built and/or alter queries in order to generate complex and/or ad-hoc reports to management
- Experienced installing, upgrading, configuring and administrating COGNOS products
knowledge of OLAP analysis and cube development
- Setup the initial structure/staging of the metadata for use within Framework Manager
- Provided desk-side service and training to customer in the use of extracting information and
use of existing reports
VERIDIAN Engineering 10/1/2000 – 6/1/2004
Lexington Park, MD
Data Engineer
- Setup the structure and staging of the Human Resources data for use within the SAP
Framework Manager for the ERP implementation for use as a platform for other administrative
directorates
- Served as Human Resources Data Subject Matter Expert in the design, development, and
deployment of the NAVAIR Enterprise-Wide Management System that encompassed over
34,000 civilians
- Performed detailed gap analysis of the various SAP Human Resources modules within the
various system-of-record Human Resources modules
- Configured Organizational Management to accept a `trigger’ for Manager’s supervisory levels
reporting and updates to their designated organization structure
- Created management reports and data extracts and display in a comprehensive dashboard
- Evaluated both the system-of-record and the COTS system for module compatibility
- Served as liaison between various technical contractors and internal stakeholders to coordinate
potential training schedule and technical upgrades and/or modifications
- Assured automatic updates occur during and after implementation
- Extracted master data from system-of-record via various analytical tools
- Interviewed stakeholders and users to elicit business and technical requirements
- Provided expertise of federal Human Resources to integrate ERP specifications with Human
Resources business processes
- Resolved business process issues with the IT Business Analyst for configuration control
- Managed and perform redesign activities and error routines for new system testing
- Developed user procedures and train end users in new processes or procedures
12164 DOMINION DRIVE, HAMPTON, GA 30228
Yolonda Newcomb 4814 King Saul Drive Ellenwood, Georgia 30294
(678) 612-7925 or [email protected]
Health Information Technology
Summary of Qualifications & Skills
Ability to interact with customers, provide information in response to inquiries, and able to handle
and resolve complaints
Highly motivated and results driven
Strong organizational, interpersonal, planning and communication skills
Knowledge of administrative and clerical systems
Strong management skills
Basic in Microsoft Word, Excel, PowerPoint and Internet
Areas of Strength Cash Handling Management
Customer Service Leadership Problem-solving
Retail Team Member Detail-oriented
Follow-up Telephone etiquette Data Entry
Scheduling
Experience
Intern 09/30/2015 to Present, Crestview Nursing Facility, Atlanta, Georgia
Childcare Services 10/2014 to 06/2015
Sales Associate 05/2013 to 10/2014, Macy’s Department Store, New Jersey and Georgia
Presented options for meeting customer’s needs
Utilized product knowledge and selling skills
Maintained selling floor and stock area
Inspired customers to buy
Fitting Room Specialist 09/2012 to 04/2013 Belk Inc., McDonough, Georgia
Direct customers to fitting room
Watch for and recognize security risk and thefts
Answer questions regarding the store and merchandise
Maintain a clean, orderly and safe work environment
Manager 06/2009 to 12/2009, Famous Hair, Alpharetta, Georgia
Supervised, organized and coordinated work activities of 6 employees
Provided superior customer service and resolved all issues
Open and closed establishment
Totaled daily sales and performed end of day checks and balances
Ordered and stocked monthly inventory
Set up monthly merchandise displays and visuals
Conducted interviews and made hiring decisions
Interpreted company policies to workers and enforced safety regulations
Conducted monthly staff meetings
Answered incoming calls and responded to client needs
Education
08/2014 to Present
Associate of Health Information Technology, Atlanta Technical College, Atlanta Georgia
12/2010
Bachelor of Business Administration, Bauder College, Atlanta, Georgia
Ivana Shumpert
2113 Seavey Drive, Decatur, GA 30032
(404)388-3690
[email protected]
Objective: Obtain a position with a company that will allow me to utilize my professionalism, my skills
and training in a rewarding healthcare environment.
Professional Experience: Lead Medical Assistant 2014-2015
WHOLE FAMILY MEDICINE, Functional Medicine, Atlanta, GA
Perform many administrative tasks (scheduling, messaging, scanning)
Maintain office accounts with various medical supply vendors
Operate EMR system to document and maintain patient records
Prepare, administer, and document all injections and vaccines
Obtain and process blood/waste specimens; document results
Medical Assistant 2011-2014
EMORY SPECIALTY CLINIC, Family Practice, Atlanta, GA
Clinical Skills:
• Assist with triage; interview patients and document medical history
and measure vital signs, height and weight
• Perform blood draws; obtain and process specimens
• Prepare and administer immunizations
• Assist with occupational and private patient physical exams; perform
x-rays, drug tests, hearing tests, EKG’s
Administrative Skills:
• Utilize different PC programs to maintain and retrieve patient data
• Implement new EMR system; prepare and scan appropriate patient
medical history
• Schedule patients for medical exams or procedures
• Assist with electronic authorization of patient prescriptions
• Answer multi-line phone, operate fax and copy machine
Front Office Medical Assistant 2009-2011
Mt. VERNON INTERNAL MEDICINE, Atlanta, GA
• Answered multi-line phone; scheduled patients
• Performed data entry of patient medical information and maintained
medical records
• Obtained verification of medical insurance coverage
• Assisted with triage; obtained patient vital signs
Education Corinthians School, Atlanta, GA Medical Assistant, Certified, 2005
Georgia State University, Atlanta, GA B.I.S. Clinical Informatics, est. 2017
Professional Reference Patricia Golden, Practice Manager (770)454-0091
Dr. Marion Owen, MD. (404)395-7845
Jade L. Martin
[email protected] ~ (678) 815-6065
SUMMARY:
Certified Project Management Professional (PMP) and Six Sigma Green Belt
Worked for organizations such as General Electric, Booz Allen Hamilton, Raytheon, and Humana
Experienced in Data Analysis, Process Improvement, Quality Control, and Supply Chain
Management
Have lived, studied and worked in Australia, Liberia, and Micronesia.
SKILLS:
Programming Languages: JAVA, C++, VHDL, SQL, Visual Basic
Statistical Analysis: Minitab
Databases: Oracle 11g, Access
EDUCATION:
Georgia State University, MASTER OF SCIENCE IN INFORMATION SYSTEMS, Aug 2016
Carnegie Mellon University- Australia, GRADUATE- LEVEL COURSEWORK IN INFORMATION SYSTEMS
MANAGEMENT, Aug 2014-May 2015
Georgia Institute of Technology, BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING, Dec 2006
Spelman College, BACHELOR OF SCIENCE IN COMPUTER SCIENCE, Dec 2006
EXPERIENCE:
Belau Medical Clinic – Koror, Palau (Micronesia) 06/15-08/15
Technical Consultant
Implemented Inventory Management System to efficiently manage pharmaceuticals.
Redesigned Encounter Form to improve communication of data to support billing processes.
Researched and recommended open source Electronic Medical Record Systems.
Recommended employee policies and quality metrics to improve organizational
management.
Aboriginal Health Council of South Australia – Adelaide, South Australia 11/14-04/15
Intern
Identified clinical protocols, technology resources, and data flow for remote Aboriginal patients
with Acute Coronary Syndrome.
Analyed demographic data generated from SQL scripts.
Provided recommendations to improve quality of care to reduce health disparities in
Aboriginal communities.
Humana, Inc. – Louisville, Kentucky 12/13-08/14
Continous Improvement Consultant
Analyzed operational data to establish team goals and metrics to improve efficiency and
increase capacity.
Mapped process flows and facilitated time studies.
Booz Allen Hamilton – United States Army, Fort Knox, KY 01/13-12/13
Business Analyst
Developed reports using Oracle Business Intelligence Enterprise Edition.
Created requirements gathering plan for the GoArmyEd Data Warehouse.
Analyzed transactional data elements to ensure compliance Privacy Regulations
Raytheon - Louisville,KY and Tucson, AZ 10/08 -01/13
Systems Engineer II
Jade L. Martin Page 2 of 2
Conducted vendor mananagement to ensure quality complaince
Designed firmware interfaces for Missile test simulations
Provided Integration Test Plans, Design Description Documents, and maintained versions in
the Configuration Management Tool
Foundation for Women- Monrovia, Liberia- West Africa 07/11-10/11
Chief Operating Officer
Managed daily operating activities for the Micro Credit Program serving 2000 impoverished
women living in 10 counties in Liberia.
Coordinated the logistics, and managed the budget for the All Liberian Women’s Summit
hosting 250 women including President Ellen Johnson Sirleaf and various community
leaders.
Trained employees on the use of loan tracking software and loan repayment risk mitigation
process.
General Electric- Energy Services 01/07-10/08
Operations Management Leadership Program
Led 25 technicians to execute daily production plans for Wind Turbine Hubs Cell
Developed application to track inspection data and damaged tool replacements using Visual
Basic and Access
Improved critical supplier process capability for by 79% by using Six Sigma Tool
Reduced inventory by $2.2K by implementing Just In Time Inventory Methods.
HONOR & ACTIVITIES
Health Informatics Society of Australia
Served as President of the National Society of Black Engineers – Louisville Professionals
Chapter
Kentuckiana Big Brother Big Sister
Received the 2011 Harriet Tubman Community Health Activist Award from Tucson’s Coalition
of African American Health and Wellness
Fitness Highlights: Hiked Mt.Kilimanjaro, Nike Women’s Marathon, Triathlon, Bodybuilding,
Powerlifing, Certified Scuba Diver
JAIPAL REDDY TERA
[email protected] │ (770) 756-4407 │www.linkedin.com/in/jaipaltera
SUMMARY
Expertise in developing web applications using Core Java, J2EE Technologies
Proficient in using RDBMS concepts with Oracle 10g and experienced in writing efficient SQL and PL/SQL queries.
Strong analytical thinking and problem solving skills and ability to accept learn and adapt to new technology.
EDUCATION
Georgia State University, J. Mack Robinson College of Business Atlanta, GA
Master of Science in Information Systems (3.9) December 2015
Relevant Coursework: Big Data, Database Management, Enterprise Architecture, ERP Implementation, and ERP Customization
Vellore Institute of Technology University Vellore, India
Bachelor of Technology in Computer Science and Engineering (GPA: 6.97/10) May 2011
SAP Certified Associate August 2015
Integration of Business Processes in SAP ERP (C_TERP10_66)
SKILLS
Languages: Java, SAS 9, C, R (basics)
Web: HTML, JavaScript, XML
Query Languages: SQL, PL/SQL
Database: DB2, Oracle, MySQL
Operating System: Windows, Mac OS
Development Tools: One Shield, HP Exstream (Dialogue), Eclipse, Toad
Framework and Libraries: Spring JDBC, Hibernate
Software tools: Hadoop, SAP ERP Central Component, Tableau, MS Office
WORK EXPERIENCE
Business Analyst Intern June 2015 – August 2015
Entertainment Interactive, Atlanta, GA
Scrum meetings, prepared marketing strategy, Data collection and reporting using tableau, business process improvement
Graduate Teaching Assistant
J. Mack Robinson College of Business, Georgia State University, Atlanta, GA January 2015 – Present
Courses: Introduction To Programming, Database Management Systems (DBMS)
Tutoring undergrad students on core Java and DBMS concepts in class and assisting professor in exams, supervising
undergrad lab sessions, and advising on Java fundamental coding techniques.
Prepared undergrad learning material to ensure conceptual understanding of DBMS and assistance to professor Dr. David
McDonald in exams
Senior Software Engineer May 2012 – November 2014
NTT DATA GDS, Hyderabad India
Client: Hanover, USA
Worked in production support environment where key competencies required were problem solving in real time and
continuous communication with the client to bring them on par with latest developments
Debugged and developed enhancements using PL/SQL stored procedures based on requirements
Developed Insurance policy rating estimates for various coverage plans
Designed and developed forms and business rules using One Shield Dragon Designer and HP Extreme
Performed critical production systems support and development for live users minimizing business impact
Well-versed with commercial line of business and umbrella policies in the Insurance Industry
Promoted to Senior Software Engineer within one and half years after my joining
Created impact analysis document, test plan and test case documents
Mentored new hires to understand organizational culture and technical knowledge transition
Handled team deliverables to ensure process and quality adherence
INVOLVEMENT & AWARDS
Annual Innovation Event Manager | Internal branding Member | Spot Award winner for two consecutive Quarters for
outstanding client value
Janae Logan
1057 Briarberry Ln
Riverdale, GA 30296
(770) 871-9755
[email protected]
OBJECTIVE
A full time position
EDUCATION Expected Graduation Spring 2017
Georgia State University, Atlanta, GA
Bachelor of Interdisciplinary Studies in Clinical Health Informatics
Covenant C.N.A School, Atlanta, GA June 2014
Certified Nursing Assistant Diploma
Riverdale High School, Riverdale, GA May 2009
3.68 GPA Honor Recipient College Preparatory Seal of Distinction
Honors and Recognition
2014 Clinical Excellence Award
2014 Highest Average
Work Experience 05/2009-08/2010
U-Haul, Riverdale, GA
Customer Service Representative
Assisted customers through rental process
Attended to customers’ inquiries and concerns
Conducted weekly storage call reminders
Assisted the customer by scheduling reservations for rental equipment
School of Health Professions, Atlanta, GA
Student Assistant 09/2010-05/2014
Assist professors in shredding and filing documents
Create important faculty and staff documents
Run errands to different departments for staff
Manage front desk duties (i.e. answering and directing calls to the professors, etc.)
Emory University Hospital Midtown, Atlanta, GA 08/2014-Present
Nursing Tech
Recording patient care by computerized charting.
Written and oral documentation to include abnormal and normal assessment of health status of
patients to Registered Nurses and Nurse Technicians.
Assisted patients with activities of daily living (i.e. bathing, feeding, toileting, etc.)
Maintained standard precautions to include infection control.
References
Available upon request
Jasmine Moore
75 John Wesley Dobbs Ave NE Atlanta, GA 30303
Phone: 404-641-6926 E-Mail: [email protected]
Objective
To pursue a career in Public Health Informatics and acquire a Master’s degree in Epidemiology.
Experience
AT&T Managed Services Co-Op: Team Lead March 2015-present
Responsibilities include providing customer service and troubleshooting different small business services
that are provided by AT&T. AT&T has given me the opportunity to showcase my leadership,
communication and verbal skills.
Student Assistant at Georgia State University August 2013-March 2015
Responsibilities include providing excellent customer service and acting as a tier 1 layer of security for the
university-housing department. Other notable responsibilities include working with my peers to complete
projects and assignments to improve our department.
Customer Service Representative at Sports Authority Seasonal Employee
Responsibilities included providing excellent customer service and handling cash and credit transactions.
Education
Georgia State University in Atlanta, Georgia
Bachelor’s Degree Candidate, May 2016
Major: Interdisciplinary Studies, Clinical Informatics
Semester Study Abroad Program in Nicaragua, May 2015
Community Service
Yo Boulevard: Assisted with cleaning the streets located in the heart of Metro Atlanta
Skills
Intermediate knowledge of Spanish
Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent people, organizational, management, and leadership skills
Able to succeed when working in a team
Additional skills gained abroad:
Adaptability and flexibility in new situations
Comfortable interacting with people from different cultures
JOE WASHINGTON
2315 Fairwood Circle
Jonesboro GA, 30236
Phone: 205-344-2635
E-mail Address: [email protected]
SUMMARY
I am seeking to obtain an entry level or promotional position, where I can develop and implement various technical
concepts to take part in furthering the advancement of technology with use of engineering principles as well.
WORK HISTORY
Administration (Intern) May 2015 to Present
Food and Drug Administration (FDA) Government
60 8th street, Atlanta GA
Scan Ups, and Fed-Ex Invoices and process the mail.
Records Management of budget files for the South East Regional Office.
Coordinate with other employees to assure there are no system failures.
Sales Representative March 2014 to May 2015
Scotts Lawn Service
1910 Brannan Rd, McDonough GA
Deliver outstanding customer service in order to maintain/ sustain customer retention levels.
Maintaining appropriate inventory levels on the truck.
Perform DOT certification if applicable and DOT pre and post trip inspections.
D.O.T certified to transport hazardous material.
Educate the customers on the product that was used on their property through invoice notes and collateral
materials.
Grounds Maintenance and Transportation Laborer May 2009 to January 2014
Facility and Engineering Department
Tuscaloosa VA Medical center (Government) (student)
As team leader, successfully coordinate and assign task for coworkers.
Trained employees on various jobs (i.e., grounds maintenance, transporting lab samples, and logistics.
Performed preventive maintenance inspection / repair of various equipment. Maintain facilities and duties
as directed by my supervisor.
Responsible for VA Hospital Grounds Maintenance. Accomplished numerous work orders pertaining to
the Department of Engineering.
Transported Government Fleet vehicles for disposal and exchange.
Performed duties as a VA Medical Courier, with strict delivery and pick-up schedule. Transported medical
records, lab specimens, pharmaceuticals, pharmaceutical supplies, X-Rays, correspondence, freight and
miscellaneous items between VA Clinics and VA Hospitals within Alabama and Mississippi.
Customer Service/ Receiving Associate November 2007 to May 2009
Sears
McFarland Blvd, Tuscaloosa AL
Received merchandise on the dock and stock, perform work orders from online purchases and
Assisted in unloading delivery trucks, also assisted sales team in prompt movement and staging of
customer product.
Managed the shipping and receiving process for outgoing merchandise.
Accurately counts and records receipts for parts and merchandise accurately follows the Customer Waiting
Process (CWO) process.
Provided 100% customer satisfaction when loading customers merchandise into their vehicles.
EDUCATION
Information Technology, BS February 2016 Kaplan University
Related Course Work:
• Programming Animation, Project Management and statistics.
• Software Applications, Website development, Cs 160- Computer Science Concepts, Engineering for the
Future, Auto Cad for Engineers, Tech sketch, Calculus 1, Database Foundations, Networking Concepts, Discrete
Mathematics, Database Foundations, Networking Concepts.
Electrical Technology, AS. January 2010
Shelton State Community College, Tuscaloosa
Related Course Work:
• Residential and Commercial wiring, Programmable Logic Controls, Applied Electrical Computers.
• Concepts of Direct Current; Concepts of Alternate Currents.
• AC/DC Machines, Wiring Methods, Motor Control Systems, Circuit Fabrications, Concepts of Solid State
Electronics, Concepts of Electrical Circuits, Chemistry.
SKILLS
• Microsoft Office (Word, PowerPoint, Publisher, Excel, Access, Visio and spreadsheet)
• CAD Drawings
. C Programming, Html and SQL
. Certified Pharmacy Technician License
References
Available upon request
1436 Little Creek Drive
Lawrenceville, GA 30045
309.716.9154
[email protected]
John Gunter, Jr.
OVERVIEW
John has over eight years in information technology knowledge. His experience includes both in-field and
education based experience. He has delved in many programming languages and has worked as a customer
service and IT help desk associate for over 5 years. Most notably, he is experienced in creating hardware
configurations and working with vendor relations. John has worked on security protection and research also; and
has done project leader work for 2 years. He currently works as a Tier 3 Security Services Engineer maintaining
the ePolicy Orchestrator for a fortune financial company.
EDUCATION
Georgia State University: Master of Science – Computer Information Systems/Information Technology, July 2016
Illinois State University: Bachelor of Science - Information Systems/Business Administration, August 2012
CERTIFICATIONS AND TRAINING
ITIL Foundation
CompTIA Security+
Aruba Networks Sales Specialist
Risk Management Certified
TECHNICAL SKILLS
Software McAfee, Microsoft Office, Adobe Suites
Languages Java, SQL
Project Management Tools OneNote, ConnectWise, Lighthouse, USD, SDM
Databases MySQL, Oracle, CICSON
Hardware Cisco, Aruba, HP, Cambium/Motorola, Plantronics
Industries Finance, Insurance, Healthcare, Education, Government
Operating Systems Windows, Linux, MacOS, iOS
Methodologies CPM, CCPM, ECM
PROFESSIONAL EXPERIENCE
Country Financial Alpharetta, GA
March 2015-Present
Security Services Engineer
Research and stay current on industry leaders and trends
Perform Tier 3 operational work
Understand vendor fixes/patches, upgrades and their implications to company
Maintain in-depth knowledge of McAfee suite(ePO, DLP, VSE) including functionality, configurations, etc.
Protect company from past and current security threats.
Align new security software with business needs of the company.
Participate in projects as the Subject Matter Expert
Create and maintain system documentation
Ensure all system availability, reliability, capacity, and performance
Mentor and train Job Shadows, Interns, and Job Rotation personnel
Environment: MS OneNote, McAfee ePO, Virus Scan Enterprise, McAfee DLP, Windows Server
Country Financial Bloomington, IL
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