KENNY JAMES CAUTHEN JR
[email protected]
4044570576
1224 Bentley Estates Dr • Dacula, GA 30019
O BJECTIVE
Targeting an Internship, Entry-Level, or Pre-Grad job prospect Opportunity in Information Technology
and Software Devlopment fields.
P R OFILE
Energetic, dedicated upcoming Software Engineer graduate with a strong foundation in software
engineering amd programming principles in Java and Swift language. Experienced in object-oriented
programming, developing, testing, and debugging. Proven ability to work effectively with people of
various ages, cultural backgrounds, and socio-economic statuses. Long-time interest in Internet of Things,
Health Care, and Machine Learning. Well-developed in mobile application development, advanced Java
concepts, database management, IntelliJ and Android Studio IDE, Mac OS platform, Windows Platform,
and Linux platform,
T E CHNICAL EXPERTISE
Hardware:
-PC: basic upgrades/repairs, network cabling, connectivity troubleshooting, hard drive recoveries,
component level replacements.
-Mobile Devices(Apple and Samsung): basic repairs, troubleshooting and component level replacements.
Computer Skills/Troubleshooting- Skilled at supporting Windows operating systems: virus and data
recovery, malfunctioning programs, hardware installation, software/hardware communication failure.
Operating Applications: Android Studio, IntelliJ, Eclipse, Xcode, Microsoft Word, Excel, Access,
PowerPoint, Photoshop.
Programming: Knowledge of Java, Swift, JavaScript, HTML, Cordova, CSS, Jquery,JSON, website
design/maintenance, and SQL.
E D U C ATI ON
Georgia Gwinnett College, 2013 - Current
Pursuing Bachelor of Science in Information Technology (BSIT), Expected Graduation: DEC 2016
Career Related Courses Completed:
•Java Programming Fundamentals
•Intermediate Java Programming
•Information Systems
•Intro to Networks
•Digital Media
Courses Currently Taking (FALL 2015):
•Advanced Java Programming
•Mobile Software Development
•Software Development
•Intro to Database
Georgia Perimeter College, 2009 - 2013
PRE-NURSING/NURSING
•Over 150 hours of clinical experience at Gwinnett Medical Center in Duluth
•100 hours of clinical experience at Eastside Heritage Center
•50 hours of clinical experience at Eastside Medical Maternity Ward
•50 Hours of clinical experience at Gwinnett Medical Women’s Pavilion
RE LATED EXPERIENCE
Monitor Tech/ Secretary, Gwinnett Medical Center, Duluth, Georgia, December 2012 - Present
•Assist patients with activities of daily living that they are not able to do them themselves.
•Monitor and analyze Patient ECG data and report to nurse if critical
•Provide assistance to health care professionals with order entry, calls, paperwork.
Chief of Logistics and Operations, Dominant Sound, Alpharetta, Georgia, November 2010 - 2013
•Develop risk management solutions to ensure safety of employees, clients, and client's customers.
•Analyze all aspects of corporate logistics to determine the most cost-effective and efficient means of
providing services to clients.
•Resolve problems concerning customer issues.
KEVNER JESTER
237 Cobblestone Trl Avondale Estates, GA 30002 cell: 678-720-6956 [email protected]
.
OBJECTIVE Seeking Mobile Application Developer who will be able to build a Web presence
from the ground up -- from concept, navigation, layout and programming. Fast learner, hard worker
and team player who is skillful in an array of scripting languages and multimedia Web tools.
QUALIFICATIONS
Ability to read, write, and follow detailed written and oral instructions
Quickly learn and master new technology; equally successful in both team and self-directed settings
Mercer University graduate and Southern Crescent Technical College graduate offering a strong
academic background in IT combined with excellent internship experience as a IT intern
TECHNICAL SKILLS
Experience in the basic functions of Microsoft Office Word, Excel, Outlook versions 2007,
and 2010, Access and PowerPoint
Programming capability with PHP, Java, CSS, XML, HTML, CSS3 and JavaScript
Programming capability with MySQL and SQL Server
Technical knowledge of mobile application development
Experience with responsive web development
Knowledge of UI frameworks
Experience with IBM Mobile First
EDUCATION
Bachelor of Science, Informatics: May 2015 Mercer University, McDonough, GA
Specialize in Web Development and Human Computer Interaction
Relevant Courses of Study: Introduction to Multimedia and Web Design Tools
Human-Computer Interaction Study Capstone for HCI
Data Base Design and Informatics
Associate of Applied Science: Dual Degree, 2013 Southern Crescent Technical College Griffin, GA
Dual Major: Internet Specialist-Web Application Development and Web Site Design
National Technical Honor Society, President’s List, and Dean's List
Relevant Courses of Study: Web Animation Computer Concepts
Introduction to Computers IT Analysis Design Web Systems Project
SQL Information Security
Program Design Development Web Technologies
Web Graphics
EXPERIENCE
Henry County Library System, McDonough, GA 1/15 to Present
PT Library Assistant
Help librarians
Organize library resources and make them available to users
Lend and collect books, periodicals, videotapes, and other materials
Retrieving information from computer databases and computer skills
Knowledge of computerized circulation system
Ability to assist public in using personal computers and products on local area network
Perform clerical activities such as filing, typing, word processing, photocopying and mailing out
material, and mail sorting
Mercer University, McDonough, GA 8/13 to 7/15
PT Student Ambassador and Office Assistant:
Assists and monitors student, faculty, and staff, assign tasks to the student, and other duties as
needed
Assist with network and security management and systems development
Assist with procurement and implementation of new servers and technology
Provide every day administration support including answering calls, transferring calls,
proofreading, data entry, distributing incoming mails, processing outgoing mails and operating
printers, fax and copiers
Prepare data spreadsheets, charts, graphs, and other documents as required
Report any repairs and maintenances to maintenance team
Perform routine PC maintenance and updates for performance efficiency
Assist in maintaining Internet service, firewalls, and telephone systems
Supervise and process help desk support requests and provide technical assistance to office
staffs as needed
Mercer University, McDonough, GA 6/14 to 5/15
PT IT Intern:
Maintain INFM web site
Assist staff personnel in coordinating office IT procedures or activities
Assist with special projects as assigned, other administrative duties as assigned, usually a
responsible position with that students, faculty and staff get correct and up to date information
Check each CCPS computer in classrooms for any problems before class starts
Assist students that need access to computer resources
Call future IT employees to account any problems with computer system
Assist in INFM KIOSK and the progress of faculty web sites
Provide instructions for students and visitors and make sure that copier is fully stocked with
paper
Check printers in the labs and make sure they have paper
Southern Crescent Technical College, Griffin, GA 1/11 to 5/13
PT IT Intern:
Respond to user requests for service
Troubleshoot problems and help develop solutionP
Perform minor repairs to equipment and arrange for other servicing needs
Monitor antivirus software and updates and repair computers infected with spyware, adware
and/or viruses, monitor backup systems and procedures to ensure data security
Develop and provide user training for basic hardware and software use
6B Oxford Road ,Kingston 5
Telephone : (876) 792-0223
[email protected]
EDUCATIONAL BACKGROUND
Education: • International Fine Arts College,Miami Florida (1998-2000)
Bachelor of Fine Arts Degree in Entertainment Arts
• Edna Manley College of the Visual Arts (1993-1996)
Diploma in Graphic Design
• 6DYDQQDK&ROOHJHRI$UW 'HVLJQ(-)
Master of Arts in Broadcast Design
Special Courses : • Joan Shenton Documentary Production Workshop, Kingston, Jamaica W.I.
Creative Production & Training Centre (August 1994)
• Communication Design course, Kingston, Jamaica W.I.
Creative Production & Training Centre (August 1995)
WORK EXPERIENCE
HEART Trust - NTA (JAMAICA)(2004-present)
-employed as the multimedia specialist creating digital media to aid learning duties include,
video production,animation& DVD programming.
USA Broadcasting (USA) 2000
-Junior Engineer duties include systematic rendering of on-air broadcast design& engineering
tasks
Creative Production & Training Centre (JAMAICA) Ltd. (1996-2004)
-Edited for broadcast television as a Technical Production Assistant on the Sony BVE 910
CMX system, tasks include digital conent manipulation on cross plaforms
(UNIX, Windows NT ,MAC/OS ) using softwares :
• Media 100 • Avid • Adobe After FX • Macromedia Production Studio
• Adobe Photoshop • Adobe Premiere • MAYA
Gentle Printers Ltd. Kingston, Jamaica W. I. (1987-1995)
- Engaged in the techniques of printing as a Lithographic Technician, tasks included
reprographics and artwork production.
Interests : Web Design, Broadcast Engineering,Data Communication, Sound Engineering
References available upon request
For a Demo Reel .email : [email protected]
LEA TRUC LE
truclea.com 404. 574.3081 [email protected]
EMPLOYERS RESPONSIBILITIES OUTCOMES
ANDEDEP.com Create the rst Beauty Dining concept in Successful pilot test for online ordering
Hochiminh city, Vietnam. Collaborate with with 51 target customers in grade A
Founder, co-owner prime restaurant owner in the city central. o ce buildings. Results show smooth
May 2014 - Present Establish online ordering and delivery system. ordering process, interests, appropriate
O er support to students with their pricing, portion and taste.
SCAD learning experiences & help them overcome Students have improved their GPA to
personal obstacles. Guide them through their 3.0 or above. Some made dean’s list,
Graduate Mentor career in Luxury & Fashion Management. and obtained internship in New York.
Sep 2012 - Mar 2014 Performed brand Research and Strategy in
collaboration with the O ce of Institutional Project was approved by Student Media
Student Media Center Assessment & Student Media Center to Director and SCAD Radio General
Project Director rebrand SCAD Radio. Manager. Received positive responses
2012-2013 from students and increased listening
Worked directly with company owners, rates by 40%.
Digisensor Co. Ltd product managers, suppliers and potential Increased exposure of the company
Business Development Manager businsess partners (B2B) to lauch a new line in the digital sensor market with a
of digital sensor modules in major industry larger customer base, including three
2010-2011 exhibitions. new major clients.
Mar 2014 - Present Negotiated and settled residential rental
contracts, and supervised housing Successfully achieved 100% tenant
Self-employed renovations for rental properties. occupancy in all rental units.
Real Estate Broker Worked directly with the CEO and managed
both creative and account sides of the agency. Won a $20,000 contract for Samsung
2009-2010 Vietnam printer campaign & presenting
Located & established prime retail space for other A-list clients including KPMG,
Clipper Indochine the company start-up. and Lotte Food (Korea).
Creative Planner Conducted Product placements in major TT is now one of the prefered tailors for
2008-2009 Vietnamese Fashion magazines. Do Manh Cuong (judge of Vietnam Next
Initiated Customer Preference program. Top Model & Project Runway).
TT Haute Couture
New Business Development Savannah College of Art & Design
2007-2009
EDUCATION
MA. Design Management 2012 - 2013
MA. Luxury & Fashion Management 2014 - 2016 (expected)
Vietnam National University 2004 - 2008
Bachelor of Business Administration, Marketing
TECHNICAL SKILLS
LeBraun Ford LF
5685 Glen Errol rd NW Atlanta, GA 30327
Phone: (404)-798-8771 E-Mail: [email protected]
Education Expected- 2016
Georgia State University
Major- Computer Science
Objective
To work with a reputable organization in a position where I can continue to develop my skill set, and bring value to the organization.
Experience
Smoothie King- Team Lead Jan 2015- Present
Provide customers with unique information about smoothie king products
Stocking, rotating and changing various fruits and juices for back stock
Open and close store, along with count money and product inside the store
Starbucks- Barista Sept 2014-Jan 2015
Provide customers with the most variations in types of coffee in a timely fashion.
Maintaining high quality store operations using specific guidelines.
Stocking, Rotating, and storing Starbucks merchandise throughout the store.
Sideqik- Customer Success Manager Sep 2014 – Present
Helping to identify, contact, and coordinate meetings with qualified leads, participate in sales meetings, and work with sales
team leadership members to constantly refine and improve performance with potential customers.
Journeys Area Sales manager (Arbor Place Mall) July 2011- Sept 2014
Holding partner stores accountable for achieving set sales plans and keeping store ‘Grand Open Ready”
Running 1.5 million dollars worth of volume a year.
Dissecting and understanding the stores conversion levels to ensure that our sales to customers’ ratio are at a constant.
Increased stores revenue by $100,00 within four months of being promoted to store manager.
Gained National recognition for achieving the “Million Dollar Manager Award”
Worked exclusively with buyers and merchandisers to secure merchandise within the store.
Conducted audits of neighboring stores within the district to control loss prevention.
Achieved financial objectives by analyzing variances in profit, initiating corrective action plans, and maintaining annual
budgets for the store.
Maintained a diligent staff by actively recruiting, selecting, orienting, and training employees.
Lois Hunter
752 Sweden Forest Cove Hampton, Ga. 30228, 770-731-1833, 404550-3002, [email protected]
Healthcare Leader
Extensive experience in leadership in Educational /Healthcare Settings
Creating and Implementation Curriculum
Retention of Students
Demonstrated ability to work well in fast-paced, high pressure environments and to
successfully multi-task.
Academic Settings working with Banner System
Experienced with maintaining department budget as well as successfully supervising
and training staff.
Accreditation/ Regulatory Agencies
Professional Experiences
Educator, Consultant, Metropolitan Atlanta, Ga. Personal Care Homes, Inpatients/Outpatient Services
Physician Office Internal medicines, FQHC HRSA Organizations ,
Atlanta Technical College of Georgia August 2014 to present
Instructor: ICD 9 CM/ ICD 10 CM CPT/HCPCS
Atlanta Technical College, 1560 Metropolitan Parkway, SW Atlanta, Ga. 30310-4446
Adjunct Instructor: 08/2014- Present
Developed Curriculum Page1
Counsel students in academics
Instructions of Assigned Courses
Other duties related to Instructions
King Faisal University/Atlanta Technical College, AL Hofuf, AL AHasa, Saudi Arabia 31982
Departmental Chair of HIT Program 05/08/2014 to present
Created and Implementing Curriculum HIM Technical Program
Instructor in the HIM Program
Counselor and Tutor Students in Academics
Other duties as assigned
Consultant 02/05/2012 to 01/06/2014
Atlanta, Ga.; New York, NY
Work with Clinical Managers written and updating policies and procedure
Ensure that compliances and regulatory agencies correspondence is up to date
Ensure that information has been appropriately scanned in med soft
Responds’/Report all legal matters
Completion of performance and patient surveys
Lois Hunter Page2
752 Sweden Forest Cove Hampton, Ga. 30228, 770-731-1833, 404550-3002, [email protected]
Patient Flow is not compromised by office procedures
Completion of Billing
Lincoln Medical Mental Health Center, Bronx, NY
347 bed Acute Care Hospital with behavior clinics, outpatients
Assistant Director 11/ 10/ 10 to 11/ 5/ 2011
Manage a staff of 60, 5 Departmental Supervisor reported, Clinical Documentation
Specialist, Coders
Served as a Liaison between physician and patients, running the daily operations of the
HIM department and Receptionist including working with the director to solve
problems and with physicians on electronic medical records.
Maintained department budget, supervise and trained staff of major changes that will
impact their duties, chaired committee, served on the health information committee
Reviewed electronic record content for deficiencies, reported record review results on
documentation quality, sharing these results with senior administrators, medical
director, chairpersons and others.
Ensure Compliance with Health Insurance Portability and Accountability Act (HIPAA)
Created departmental policies and procedures, performing quality checks, doing
monthly reports,
Disciplinary responsibility in a union environment searched regulatory changes,
modification existing requirements to meet
Changing regulatory standards,
Reviewed and updated policies and procedures
Choice Professional Services, 11/2003 to 2009
Chief Operating Officer
Responsible for the operations of a HealthCare Employment Agencies
Recruited Nursing, Pharmacist, Physicians, Nurse Assistant, and others
Completed all Licensures for states requirement,
Correspondence, Health fairs, Marketing Organization,
Filing, Answering, forms, maintain confidentiality,
Job performance of staff with clients, Trouble shoot,
Flexibility with clients
Maintain supplies, handle accounts
Atlanta Metropolitan College/ Atlanta 7/2000/9/2005
Instructor
Responsible curriculum
Recruited students at schools fair
Instructor of ICD 9 CM
Lois Hunter
752 Sweden Forest Cove Hampton, Ga. 30228, 770-731-1833, 404550-3002, [email protected]
Medical Terminology
Compliance on the Privacy Act (HIPAA)
Worked on various summer programs with AHEC
Southside Healthcare Ambulatory (FHC) /Outpatients - Atlanta, Ga. 2/1991-8/2003
Full scale Outpatient facility that served over 2000 patients a day
Director/ HIPAA Privacy Officer
Managed seven satellites (community health centers) throughout the metro area,
manage, and setup medical records in each site.
Responsible for receptionist and front desk staff, patients appointments
Responsible for an annual budget of $450,000 with a staff of 45, staff reduction with the
electronic record.
Supervised for coding of records ,worked with outside reviewing agencies, all
correspondences
Successfully helped achieved JACHO Accreditation, co-chaired the accreditation team,
worked with students, staff in-services’, training,
Chaired forms committee /Co-Chaired the medical records’ committee, Served on
various committees
Education:
Emory University, Health Information Administration
Keller Graduate School of Business Management, Masters in Healthcare Policy
Keller Graduate School of Business Management Masters of Business Administration
Professional Membership:
American Health Information Management Association
Georgia Health Information Management Association
Health Information Management Association of New York
Page3
Malik Burton
2659 Charlestown Dr.
College Park, GA, 30337
404-399-6093
[email protected]
Skills
Proficiency in Microsoft Word, Power-point, and Excel
High Analytical thinking and Planning ability
Great Organization and Prioritization skills
Self-Motivated and Task-oriented
Adaptable and Willing to learn
Education
Atlanta Metropolitan State College -Fall 2015- Present
A.S. in Pre-Engineering; First year freshmen; Anticipated GPA- 3.8
Expected Graduation Year- Fall 2017
Benjamin Banneker High School; Graduation Year- May 2015; GPA- 3.0
Experience
Math Tutor-Atlanta Metropolitan State College
Fall 2015- Present
o Assisted peers in understanding and overcoming obstacles in mathematics
Volunteer Work-Atlanta Metropolitan State College
Fall 2015- Present
Participated in community service projects involving food drives, clothes drives, and
mentoring in local schools
TSI Summer Bridge Program-Atlanta Metropolitan State College
Summer 2015- Present
o Participated in programs geared toward increasing the college enrollment, retention,
and graduation rates of African American and other minority males
Extra-Curricular Activities
Brother 2 Brother-Atlanta Metropolitan State College
Fall 2015- Present
o Assisted in community service projects that were set to increase the responsibility of
minority males on campus and in the community
Mathematics Club-Atlanta Metropolitan State College
Fall 2015- Present
Assisted in study groups and tutoring sessions set to increase the comprehension and
interest in mathematics within the student body
Mansi Dholakia
(404) 200-4476 [email protected]
OBJECTIVE
Seeking Consultant and Business Analyst position to leverage my previous healthcare experience, analytical and
management skills.
EDUCATION
Master of Science in Information System Georgia State University, Atlanta, GA August 2015 - July 2016
Master of Hospital Administration Tata Institute of Social Sciences, Mumbai, India June 2014 - April 2015
Bachelor of Dental Surgery Dr. D. Y. Patil Dental College and Hospital, Mumbai, India June 2003 - July 2008
WORK EXPERIENCE
Graduate Assistant –Center for Health Information Technology (CHIT) September 2015-Present
Georgia State University, J. Mack Robinson College of Business Atlanta, GA
• Planning and developing workforce development initiatives in Health Informatics, as part of Centre for
Health Workforce Planning and Analysis, University System of Georgia.
Administrative Intern January 2015 - March 2015
Mumbai Port Trust Hospital Mumbai, India
• Project on Out of Stock problem in stores.
• Process Mapping and evaluation of Quality Management of Departments
• Prepared Standard Operating Procedures in compliance with World Health Organization norms.
• Restructured inventory control and revised hospital formulary leading to improved inventory ratio and
reduction of duplicate drugs by 37%.
Subject Matter Expert and Project Analyst November 2014 - January 2015
TATA Institute of Social Sciences Mumbai, India
Project Conceptualization of a proposed Dental College and Hospital as part of the coursework
• Performed market research and Conducted feasibility study - Technical (Space Planning, Departmental
Planning, Utility requirement and cost) and Financial (Project Cost, Income projections).
Management Trainee April 2014 - May 2014
HOSMAC India Pvt. Ltd. Bangalore, India
• Conducted Market Research and Project report preparation.
Medical Officer, Preauthorization Department, Health Insurance December 2012 - October 2013
TTK Healthcare Third Party Administrator Services Bangalore, India
• Medical scrutiny of the claims to ensure compliance with policy terms & treatment protocols
• Processed over 1400 claims per month with productive consistently at 200% of the norm and accuracy rate
of 98%.
• Identified pattern suggestive of misuse and fraud by corporate employees, causing suspension of policy and
revenue savings of $54,345 per year for the Insurer.
Dental Consultant June 2007-November 2012
Worked as Dentist at various Hospitals and Charitable Trusts including my Private Practice
• Managed Patient care, Material & Equipment procurement and Accounts.
INVOLVEMENT & AWARDS August 2015- Present
• Technology Association of Georgia- Student Member June 2008- Present
• Colgate India - Member
Mariah Brown
5654 Mountain Park Way
Douglasville, GA 30135
Contact Number: (404) - 426-0798
Email: [email protected]
Job Objective:
A challenging position in your business that would allow me to set goals to ensure the company is withholding it’s
name and reputation
EXPERIENCE: Austell, Georgia
August 2013 - Present
Six Flags Over Georgia
Sr. Supervisor/Trainer @ Primo’s Pizzeria
● Manage 10-25 team members daily
● Make schedules
● Train and develop new crew members
● Serve as a leader in making the team successful
● Took Management Core Series Class
● Keep team members on task
● Fill out Manual Requisition Sheet
● Count and submit inventory
● Make persons list
● Make sure stock is rotated
● Run facility
● Assist sales associates
● Regulate Cost of Sale
Six Flags Over Georgia Austell, GA
March 2013 – August 2013
Lead/Foreman
● Quick and efficient customer service
● Endure friendly environment to serve customers
● Perform kitchen and service functions
● Cleaning thoroughly
● Handling stock
● Following safety procedures
Marietta Chapel AME Church Marietta, GA
Youth Department President March 2007 – December 2012
● Organized meetings, performances, and activities
● Partner with other churches for help and a more efficient program
● Showed leadership
● Ran practices and shows
● Accounted the tithes for the Youth Department
● Kept everyone safe
● Attended the 6th District Youth Leadership Conference monthly
EDUCATION:
Atlanta Metropolitan State College
● 3.45 G.P.A
SPECIAL SKILLS:
● Ability to lead and learn
● Ability to work throughout tough situations
● Time management skills
Marius McNeil
2000 Monroe Place Apt 7110
Atlanta, GA 30324
Cell: 678 777 0204
Home: 404 963 2067
Email: [email protected]
Skills/Tools: GXS AI Trade Guide and Gateway, Gentran Integration Suite 4.2/4.3(IBM B2b Integrator), Gentran
Server Iseries, Sterling File Gateway, Axway Interchange, Trusted Link Iseries, Contivo Analyst, Visual Basic 5,
RPG IV / CL, AS/400 , Unix, Putty, Mainframe, Connexion , Webmethods Trading Networks / Developer
6.1,Webmethods 7.1.2 and 8.2, Java, Ultra-Edit, XMLSpy, COBIT, SOAP UI and Quality Center.
Formats: EDI X12, EDIFACT, XML, cXML, xCBL, SAP IDOCs, flat files
Database : DB2/400 , Oracle Developer, TOAD, SQL, SQL Server, Microsoft Access
EDI/EAI Technical Training: Sterling Fundamentals to Gentran Integration Suite: Data Mapping and EDI
Processing, Beginning and Advanced EDI for Gentran Server Iseries, Inovis Trusted Link 2.0,
Trailblazers AS2, Liaison: Contivo Analyst Mapping, GXS AI Training, Java, and C #
Education:
08/2013 – Present Southern Polytechnic State University : Graduate Spring 2016, BSIT: Concentration Mobile and
Web Track.
08/2011 – 08/2013 Chattahoochee Technical College – Marietta, GA
88-89 University of Illinois at Champaign-Urbana
Experience: General Motors
4/14-Present Software Developer – Data Integration. : Provide integrations for Dealer Systems.
Dealer Systems development/support in Seebeyond: JCAPS/SRE and Axway Interchange.
Certification of Dealer Systems Providers to trade data to GM. (ADP,CDK, Reynolds and
Reynolds, etc) SFG setups for SFTP Channel for Dealer Service Providers.
Created Systems Integration Testing Environment for GM Exchange North America and
Europe for Dealer Systems.. Applications included eGate/SRE , JCAPS and Axway
Interchange.
Onboarding and testing with Dealer Service Providers utilizing STAR BODS in order to send
dealer data to the EDW. The Global Specification is used(GlobalVehicleInventory, etc)
Test Web Services (Vehicle Inventory/ Locator) in SOAP UI for Dealer Management
Systems.
3/11 – 4/14 Coca-Cola Customer Business Solutions
E-Business Coordinator / EDI Developer
Create/Modify EDI and GXS Application Integrator mapping. Create translation
formats and mapping( 810, 850, 824, etc) Support(816,856,204,990,214 and 210)
Set up trading partner and trading partner agreements in webMethods Trading
Networks 7.1. Use MWS 8.2 for viewing test results and setting up trading partners,
Delivery queues, etc. and TP Agreements: Gateway, AI Translation, Delivery.
Run tests on UNIX command line or remote submission to webMethods 7.1. to verify
mapping. Create korn shell scripts for automating processes. OTM tender offer
testing with land based carriers. (204, 990, 214, 210), GXS Gateway
Mapping inbound and outbound to SAP IDOC, ORDERS05(ORDERS, ORDCHG,
ORDRSP) , INVOIC01 for Supplier System.
Classified - Internal use
07/09- 3/11 WELLS FARGO
Technical Data Analyst – Contract
4/08-2/09 Analyze/review standard Wells Fargo customer electronic payments for data validation.(FF,
XML, x12 820, Payment SAP IDOC, NACHA, proprietary)
Manual testing using webMethods and UNIX. UNIX testing consisted of running ksh shell
scripts. Navigate Unix to different directories to copy files, move and run scripts Wrote and
executed Quality Center Test Case and Plans for the ACH/Wire Testing.
Invoke Webmethods Developer packages to deliver file acknowledgements, back end files in
UAT to update flags in different testing scenarios based on electronic payment types.
Monitor payment testing and customer setups in Webmethods Trading Networks /Developer
Testing: ACH, Checks, Wires, Credit Card and other payment types.
Prepare specifications for custom maps that are not the Wells Fargo standard payment
format. Ensure that migration customers were setup communications: VAN ,NDM,
FTP,SAFE-T,etc.
Review/Analyze Vector: Connexion set up and maps for trading partners for migration
project. Utilize TSO/ISPF to view datasets and download them for testing in Webmethods.
Create mapping specs from source (Flat file, EDI, IDOC, Proprietary files) to Wells Fargo
XML.Analyze EDI x12 transactions for Wachovia IP Migration to Payment Manager (820,
831, 824)
STEEL TECHNOLOGIES
Participated in the migration of EDI systems from Gentran/400 to Gentran Integration Suite
Windows and from a homegrown system to SAP ECC 6.0. Ensure that invoices are processing
through from X12 to SAP INVOIC01 IDOCS in GIS. Maintain the invoice code lists in the map
Support Current Gentran/400 System(X12, EDIFACT maps) and gathering requirements from
company end users and outside trading partners.(856,810,830,870,867, 863, 855,820,824)
Support GIS 4.3 System, troubleshoot Business Processes Models and map issues. Working on GIS
Dashboard. Modify GIS map (X12, EDIFACT, XML) and BPML.
Export/Import Business Processes and Maps to production. Enable and disable schedules and service
configurations. .Implemented a project that converted COMPORD format to X12 EDI
1/08-4/08 GXS
EDI Analyst – Contract – Managed Services
Create specifications in Contivo Analyst and design documents for offshore team.
Projects worked on are RR Donnelley, Valeo and Qimonda.
Interface types: IDOCS, EDI X12, EDIFACT, ODETTE, XML, cXML, xCBL, proprietary flat files,
and etc.Converted raw data from client Gentran Integration Suite reports into Contivo specifications.
Completed Contivo business objects to use as base models for cloned maps.
1/07-12/07 LIAISON TECHNOLOGIES
Sr. EDI Analyst
Design, develop, test new integration maps in Contivo Analyst. Contivo maps run in the Java
runtime environment on Webmethods Integration platform on UNIX. (Putty)
Maps created include(810, 850,852,864, 856,812,816,214,417,301,401,210), Flat file
formats(EMBARC, proprietary flat files, SAP IDOC, XML,NAXML, PAPINET, cXML/
Modifications of EDI to SAP IDOCS maps(both inbound and outbound
Unit Test maps and data in Webmethods Developer, once data is analyzed move to UAT
environment. Testing maps through use cases. QA the X12 output data through EDIFECS
against the standards.
Creating maps to convert source formats to target formats(i.e. 850 X12 4010 to IDOC, XML to
papinet, XML to X12 document, etc.
Classified - Internal use
4/06-1/07 QUIKRETE COMPANIES, ATLANTA, GA
Sr. EDI Analyst
RPG and CL development for custom code flow on top of JD Edwards Sales Order.
Create EDI maps (810,850,820,856,870,864) in Inovis Trusted Link to process Sales order
transactions to JD Edwards(Order to Cash ). Create and Modify Dreamwiter versions.
Set up EDI trading partner’s relationships in Inovis Trusted Link. Implement Trailblazers AS2
solution for Home Depot, Lowes to name a few.
10/00-4/06 JDA SOFTWARE GROUP, ATLANTA, GA
Sr. AS/400 EDI Programmer Analyst
Created new custom applications for a Home Entertainment client utilizing RPG IV and CL
programming languages.
Create / update maps for changes to trading partner requirements: 852, 850, 855,861,830 and 856 in
Gentran.
Developed EDI/Supply Chain RPG applications that integrated between Gentran Server AS/400 and
the E3 VMR, ASR system: Inbound 856 ASN and the Inbound 861 Receiving Advice.
Lead and implemented many program designs for MGM Europe and Australia EDI expansion. This
effort entailed many modifications and new custom programming.(EDIFACT maps in Gentran/400)
Designed/written a cross reference system for retailer store change outs for labels. Redesigned/
coded the Purchase Order Creation (850) process to automate 50 retailers.
5/99-10/2000 COCA-COLA ENTERPRISES, INC., ATLANTA, GA
Sr. AS/400 programmer Analyst
Developed, enhanced and fixed programs for Kronos Timekeeping System 8.0 version and Infinium
9.1 HR/Payroll system. Programming done in RPG III, IV/ILE and CL.
Wrote applications that interfaced Kronos Time Keeping between AS/CORE business systems.
Wrote a remote time punch system that uploaded employee master data, pulled time punches and
created a punch activity report from UNIX box to AS/400 via FTP.
Developed applications that are used for supporting fixes. Created queries for ad-hoc reporting and
problem analysis. Participated in the weekly 24 x 7 support.
Implemented Kronos 7.4 Timekeeper software to Kronos 8.0 version. This project entailed making
custom changes, extensive user testing, Y2K changes and data conversion.
Re-wrote Query program used by Canadian users in RPGIV and embedded dynamic SQL. In the
past 300 + queries were updated with a date when they needed to be ran manually
1/95-5/99 ENTERPRISE RENT-A-CAR, ST. LOUIS, MO
AS/400 Programmer Analyst
Developed and maintained subfile /menu interactive and various batch applications for Rental Car
operations using RPG IV and CL. Create and execute test plans.
Converted IBM AS/400 sysout print applications to Xerox multi-logical page formats with various
fonts using Xerox DJDE control written RPG IV and CL.
Involved in medium scale projects such as: modifications to all programs that needed removal of a
de-normalized ERAC reservation file to be replaced by new normalized child files.
Worked in software systems development life cycle on various projects using the Navigator
Customer Development Route Map Methodology. Analyzed and designed a new logical/physical
database model for the Rental Re-write Project.
Created Microsoft Access Tool for Rental Redesign that captured current state and future state data
and process objects for reconciliation and gap analysis. It was created using VB, VBA, SQL and
DAO.
Classified - Internal use
MATT DIXON
172 Childs Street, Gray, Georgia 31032 | (H) 478-221-3081 | (C) 423-999-1333 | [email protected]
Professional Summary
Upcoming 2016 college graduate with network administration knowledge, including back-up, security
management, and applications support.
Skills
CISCO router management Hardware installation and configuration
Cisco switch and routing Voice and data cabling installation
System upgrades Networks
System backups Network maintenance
Data backup and retrieval Customer service expert
Work History
General Manager 09/2005 to 07/2014
Triangle Hardware – 180 Central Ave., Trion, Georgia 30753
Ensured network, system and data availability and integrity through preventative maintenance and
upgrades.
Consistently met deadlines and requirements for all production work orders.
Managed creative projects from concept to completion while managing outside vendors.
Performed all duties that were needed, including ordering product, assisting customers with
purchasing decisions and general day-to-day management of the company.
Education
Associate of Science (June 2016): Networking Specialist Current
Central Georgia Technical College - 3300 Macon Tech Drive, Macon, Georgia 31206
Emphasis in Cisco Systems
Cisco Certified Network Associate (CCNA)
Continuing education in Microsoft Systems
Continuing education in Linux System
3.70 GPA
Training in Customer Service for Technical Support
Coursework in Information Technology and Computer Applications
MEENU WALIA 8456 Timberlake drive, Riverdale,GA-30296– [email protected] 470-338-6095
Experience Summary
2+ years of IT experience and extensive knowledge of implementing IT into main stream business functions.
Exceptional ability to quickly master new technologies.
Capable of working in teams of various sizes and well as independently.
Requirement Specifications gathering and documentation
Analytical and detail-oriented mind-set.
Well experienced in incident management, defect resolution, code fixes, enhancement, and impact Analysis.
Excellent communication and interpersonal skills.
Computer Skills :
• Web Development and Designing – HTML, CSS, Java script, J Query
• Technology – Node.js,Java
• Tools – Eclipse ,HPSM,TOAD
• Database- SQLServer,PL/SQL
• Office packages- Microsoft word, Microsoft excel, Microsoft Power Point, Microsoft Access
• Operating System-Unix,Windows
Technical Project Experience:
Isigma INC,Norcross,GA
“Developer ” July 2014-Present
Participated in requirement study and preparing Database design
Interacted with client’s to understand business needs
Designed and Developed User Interface according to the business requirements
Involved in Java application testing and maintenance in development phase
Involved in developing and supporting a License Renewal Application (LRA) tool, an application designed to allow
Nuclear Power plants manage their License Renewal Process
Worked on a node process to send out notifications via email to customers.
Worked with JDBC statements and prepared statements for execution of the queries
Developed PL/SQL stored procedures for data validation in the databases
Tata Consultancy Services, Gurgaon, India
“System Engineer- Quest Diagnostics” April 2013—April 2014
Resolved over 100 tickets raised by the application(Lab Pathway) users with in specified time without breaking any SLA’s.
Interacted with clients to analyze requirements for further enhancements and prepared design document for the same.
Tested the application, Created test procedures and test scripts.
Attended KT Sessions by client and provided training to 15 team members to increase the understandability of application.
Conducted ,organized team and client meetings.
Recipient of TCS Gems Award for showing excellent management skills.
“Developer & Tester- Initial Learning Program” Dec 2012-Mar 2013
Ranked 7th amongst 300 trainees from different colleges on basis of Pre Assessment Test conducted by TCS
Was selected as Team Lead and Batch Representative by supervisors.
Analyzed the requirements and prepared the design documents for developing Online Vehicle Reservation System.
Created technical specifications from logical design and functional specifications.
MEENU WALIA 8456 Timberlake drive ,Riverdale, GA-30296– [email protected] 470-338-6095
Developed a working code in java and created database using SQL .
Performed unit testing ,system testing and integration testing on application developed by other teams, checked for the
inconsistencies & defects, also proposed 8 enhancements out of which 5 were selected.
Worked on the Change Requests made by supervisor and developed application enhancements.
Conducted SQL Training sessions for 10 teams.
UPPER INDIA STEEL,PUNJAB,INDIA
“ College Internship-SAP” March 2012-May2012
Worked on Material Management Module of SAP.
Developed a small application using ABAP(Advanced Business Application Programming)Technology that helped in
updating/deleting/inserting data related to customers and vendors.
ALV(SAP List Viewer) Reporting using ABAP.
GURU NANAK DEV ENGG COLLEGE, DEPT. OF COMPUTER SCIENCE AND ENGG. PUNJAB
“Web Application Development-Photobucket “
Photo Bucket is the premier destination for uploading, sharing, linking and finding photos.
Prepared the Software Requirement Specification and Design document.
Developed a web application ‘Photobucket’ using ASP.NET 4.0 for developing web pages,C#.NET for logic development & SQL
Server for maintaining database.
Provided user friendly interface.
Performed application’s reliability analysis.
Provided with validation checks for data entry & facility to update the data from time to time.
“Expert System Development-Software Engineering”
Developed an Expert System to detect vision problems.
Prepared the knowledge-base for the expert system.
Developed inference rules using PROLOG.
Tested the Expert System for different vision defects.
Presented the final system to supervisor that was exceedingly well received.
Leadership and Managerial Experience:
TATA CONSULTANCY SERVICES (April 2013-Feb 2014)-OVERALL COORDINATOR
• Conducted Drug Tests and Background checks for all the new associates in offshore team of Quest.
• Involved in all the management activities like maintaining Defect resolving tracker on daily basis, maintaining details for all the
quest associates ,conducting meetings ,organizing technical trainings as well as trainings for personal development of associates
on regular basis.
• Awarded with TCS GEMS for showing excellent management skills.
TRAINING AND PLACEMENT CELL, GNE (2011-2012)
• Mentored department juniors to prepare them for on campus recruiting by conducting biweekly mock interviews and exams over
the course of six months resulting in around 95 % on campus placements for 2012-2013.
CULTURAL CLUB, GNE (2008-2012)
• Organized blood donation camps and numerous cultural events on campus to raise over $1500 for local charities and orphanages.
• Was awarded a Certificate of Merit by Global Concern India for helping in raising funds for cancer patients
Education:
• GURU NANAK DEV ENGINEERING COLLEGE, PUNJAB, INDIA(May 2012) GPA: 3.5/4(Ranked 2nd in Dept of CSE,GNE )
Bachelor of Technology (B.Tech.) in Computer Science and Engineering
Awarded By Bhartiya Vidya Peeth for outstanding academic performance.
MEHERT GEBREYOHANIS
(404) 200-3140, [email protected]
www.linkedin.com/in/mehertg
OBJECTIVE
To gain experience in the field of marketing and public relations.
EDUCATION__________________________________________________________________
Georgia State University, J. Mack Robinson College of Business, Atlanta, GA
Bachelor of Business Administration, Marketing, December 2016
Minor: Journalism
GPA: 3.0/4.0
Hope Scholarship
Dean’s List, Fall 2013 & Summer 2015
EMPLOYMENT
Lectra North America June 2015 – Present
Marketing Intern
Design campaigns to promote product and services to current and potential clients
Complete market research analysis to compile a list of target audience based on different
criteria
Conduct database cleansing using CRM softwares like Salesforce
Alpha Kappa Psi Professional Business Fraternity, Atlanta, GA April 2015 – Present
Fundraising Chair, Pi Chapter
Oversee the committee and provide the planning guide for the year
Plan and host fundraising events year round
City of Atlanta, Atlanta, GA May 2014 - August 2014
Customer and Business Services Intern
Worked under the dispute resolution team for the watershed management department;
assisted with reviewing customer information for 50 – 100 people daily
Tailored a need based and efficient way of storing files into a computer database
XSELL Technologies, Atlanta, GA December 2013 – May 2014
Brand Ambassador
Provided customers with an exceptional online service
Promoted AT&T Brand on college campus and helped recruit new employees
TJ Maxx, Atlanta, GA. June 2011-January 2014
Sales Associate
Established and identified prices of goods, services or admission, and tabulate bills using
calculators, cash registers, or optical price scanners
Helped establish a cooperative and efficient team by mentoring incoming sales associates
Provided customers an excellent customer experience
SKILLS
Word Press, Microsoft Office (proficient in Excel, PowerPoint, and Word)
Salesforce (CRM Software)
Amharic and English (Fluent)
Address: Michael Lawson
516 6th Ave
Moultrie, GA 31768 www.linkedin.com/in/jthree2001
Contact:
[email protected]
1-229-234-0858
Summary
● Extensive knowledge on current trends in technology in new fields.
● Established knowledge when using managing Unix and Linux systems
● Proven experience with managing complex menus with exceptional attention to detail.
● Tracking food and food management.
Education
● Georgia Southwestern State University - Americus, Ga
○ Bachelors of Science, Computer Science December, 2015
Relevant Skills
● Modern Tech Developments:
○ Analyzing and updating programming techniques, while knowing current expectations of
hardware and software.
● Time Management and Self Motivation:
○ Staying focused and goal oriented while being focused and on task.
● Memory improvement techniques:
○ Quick learning memory recall.
● Language’s learned:
○ C#
○ Java
○ Python
Experience
● Aramark, Americus, Ga
○ Productions Manager
■ Utilized official Aramark management tools alongside personal personal
programs to ensure delivery of excellent services.
■ Provided leadership to help coordinate both casual and formal events on campus
■ Planned and organized daily production schedules to ensure maximum
satisfaction of the client.
○ Server/Bartender/Dishwasher
■ Interacted with high volumes of customers while developing communication and
people skills.
■ Worked in team atmosphere to maintain quality service and reputation.
■ Excelled in a fast-paced work environment that required individual learning and
advancement.
Personal Projects
● Robotic Car
○ Used a Raspberry Pi to create a robotic car that is driven by an Android application
○ Written completely in Python.
Michael Lawson
www.linkedin.com/in/jthree2001
● Github username: github.com/jthree2001
M MICHAEL GOODRUM
G
Atlanta, GA
WORK EXPERIENCE
JIMMY JOHNS'S
Bicycle delivery manager | Jul, 2013 – Current
Organizing and participating in the delivery of sandwiches, training new employees,
opening and closing the store and maintaining customer satisfaction.
PYNG HO CHINESE RESTAURANT
Food prep | Aug, 2012 – Jun, 2013
Working in the kitchen prepping food. Responsible for dish washing and cleaning
the restaurant for closing.
MT3 SKATESHOP
Salesman | Jan, 2010 – Dec, 2011
Responsible for selling clothing and skateboarding equipment. Also responsible for
receiving and organizing stock shipments. Opening and closing the store.
ED U CATION
GEORGIA PERIMETER COLLEGE
Associates - Computer Science | Aug, 2013 – Current
Currently in my last semester at GPC. Will be completing my associates degree in
computer science and plan to transfer to GA Tech.
COLEGIO UNIVERSTARIO
High School | Jan, 2007 – Dec, 2009
Finished high school in Londrina , Brazil.
SKILLS
Equally Fluent in both Portuguese and English
CONTACT INFORMATION
Email: [email protected]
Telephone: 4042467381
S STANDARD
R RESUME
Michael Parkman
715 Dunleith Ct. SW, Marietta, GA, 30008 ♦ 770-317-1670
www.linkedin.com/pub/michael-parkman/83/b66/a95/ ♦ [email protected]
SUMMARY OF QUALIFICATIONS
Hardworking IT professional with working knowledge of web development, networking, databases, and trouble shooting.
Passionate about the IT industry and furthering knowledge and skills in programming.
TECHNICAL SUMMARY
Web Development- Beginner in XML, HTML, PHP
Networking- Capable of setting up networks, set up several routers and modems as well as their security for
home use
Microsoft Suite- Word, Basic Excel, PowerPoint
Programming- Completed several basic and advanced courses on programming in Java, C#
Database- Beginner in MySQL, PostgreSQL
EDUCATION
Programming Certificate, Expected Graduation May 2016
Chattahoochee Technical College, Marietta, GA
-Completed Java 1 course
-Currently enrolled in Java II
Bachelor of Science in Information Technology, December 2013
Southern Polytechnic State University, Marietta, GA, Concentration GPA 3.75
RELATED PROJECTS
Completed Capstone for Georgia Technical Authority -The objective of this project is research network
vulnerability tools, and analyze the attack signatures to identify the tools on a large network scale.
Created Real Estate Website for school project- The project consisted of creating a real estate web page that was
linked to a PostgreSQL database using PHP. A user could log in as a standard user or agent and search through the listings
via room number, house type, zip code, post a listing, make an offer, and remove a listing.
Created very basic game using C#-First programming course tasked with creating a very simple game,
spawning characters, scrolling the screen, and creating sprites for characters.
Created book store app- Project in which myself and other teammates created a book store app in C#. The
application had a functioning GUI, database to hold stored information, and able to create a bill of sale. This
was done in the Visual Studios 2010 environment.
PROFESSIONAL EXPERIENCE
Intern, Caraustar, Austell, Ga, July 2013-March 2014
Imaging Pcs
Inventory organization; shipping and receiving
Installed and performed software updates
Assisted in trouble shooting
Intern, Pro on Call, Austell, Ga, February 2015-March 2015
Shadowed on-site visits and help desk
Performed and installed updates on pcs
Set up new work stations
Technician, All South Copiers, Kennesaw, Ga, August 2015
Deliveries/Changing Toner/Drums
Updating Drivers for copiers/customer's Pc
Assist in troubleshooting/Networking
PROFESSIONAL ORGANIZATIONS
AITPA- Chattahoochee Tech Chapter
AJUG
Mirea Park
3422 Brockenhurst Drive
Buford, Georgia, 30519
6789749236
[email protected]
EDUCATION
University of North Georgia, Gainesville, Georgia, Fall 2015
Associate of Science, Computer Science
University of North Georgia, Dahlonega, Georgia, Candidate Fall 2017
Bachelor of Science, Computer Science
Current GPA: 3.59
Major GPA: 3.75
ADDITIONAL SKILLS
Computer: Microsoft Word, Microsoft Excel, Adobe Photoshop, Dreamweaver, Visual
studio, Adobe-Photoshop, JAVA
Foreign Language: Master-level written and spoken Korean, and Advance-level written
and spoken Japanese
RELEVANT COURSEWORK
Computer Organization, Information Management, Networking and Communications,
Operating Systems and File Organization, Software Engineering, Intelligent System
VOLUNTEER
Current time: Vision Connexion Church of Atlanta, Lawrenceville, GA , since Summer
2015
Ender A. Hidalgo
118 Highland Ave. • Lagrange, GA 30240 • 706.594.0414 • [email protected]
www.linkedin.com/in/ehidalgo3
OBJECTIVE
Bachelor of Science in Business Administration degree candidate with strong communication, sales experience, leadership
skills, and an eagerness to apply coursework in real-world setting, seeking a business related internship in the mobile
technology industry.
EDUCATION
GEORGIA INSTITUTE OF TECHNOLOGY, Scheller College of Business Atlanta, Georgia
May 2017
Bachelor of Science in Business Administration
• Concentration: Marketing GPA: 3.29
• Foreign Exchange Student: Georgia Tech Lorraine – Metz, France
• French Club
• Awarded Scholarship by Office of International Education and Coca-Cola Foundation Mobility
EXPERIENCE
Freelance Linguistics (Spanish) Metro Atlanta Area/Lagrange, GA
Translator/Interpreter January 2009 - Present
Provide translation/interpretation services to clients in various professional settings such as doctor and attorney offices
• Average around 15 interpretation jobs per month in summer months and breaks and around 5 jobs during school terms
• Due to self-employment, provide 50 percent cheaper service than competitors
• In my lifetime, I have interpreted and translated around 210 times
Twin Cedars Youth and Family Services Lagrange, GA
Volunteer / Administrative Offices December 2014
• Helped with end-of-year timesheet filing of around 200 employees
Georgia Southern University Statesboro, GA
Supplemental Instruction Leader / College of Liberal Arts and Social Sciences January 2014 - May 2014
• Supervised office hours twice a week for a class of around 300 students
• Conducted tutor sessions twice a week, which about 15 of 300 students would attend
• Students who attended tutoring and office hours finished with a final letter grade of B or higher
ReTails Statesboro, GA
Volunteer / Humane Society of Bulloch County November 2013 - May 2014
• Interacted with customers, examined donations to pick out what would be sold
JCPenney Statesboro, GA
Sales Clerk / Men’s Department November 2013 - December 2013
• Worked cash register, provided customer service, recovered store after customers made purchases
SKILLS/INTERESTS
Languages: Spanish – native, English – native, French – intermediate, Portuguese – basic
Skills: Microsoft Office, iWorks, Photoshop, Video Editing
Interests: Languages, cultures, cross-cultural interactions, music, soccer
MOHSIN SHERIFF
2800 FORT APACHEE TRAIL,
DACULA, GA 30019
Home : (678)546-8081
Cell : (786)650-7272
E-mail:- [email protected]
OBJECTIVE:
I look for a stable career where I can successfully utilize my qualifications and abilities,
Furthermore, to grow within the organization. A positive work culture at a successful
Company that will encourage me to work at my best.
My main Objective is to secure a suitable and challenging Position as Computer Associate
where I could utilize my Computer skills in a fast paced and Professional Environment.
KEY QUALIFICATIONS:
· Knowledge of cash management.
· Customer service, operational expertise in handling locations in a complex Business.
· Ability to prioritize, deal with problems and interact with customers in difficult Situations
· Self-motivated, strong commitment to the job and high ethical values
PROFESSIONAL EXPERIENCE:
Worked with TACO BELL (Corporate Outlet) as CASHIER from December 2014 till
January 2015.
Working with MERCHANT & SONS LLC (GREAT WRAP Mall of Georgia Outlet) as
ASST.MANAGER from January 2015 till date.
Computer entries for all the Daily routine Business Transactions and Funds Management.
Liaised frequently with customers for total customer satisfaction.
Managed and supervised the Employees, provided training to new and existing staff
members, development and supervision, sent timely feedback to Board of Directors.
Liaised with the supplies and payment procedures on time.
Reorder daily merchandise for the store and supervise the staff’s payroll on Biweekly basis.
EDUCATION:
Undergoing Junior, BS in Information Technology at Georgia Gwinnett College, GA.
Computer Course in MS office And Programming in C++, Java, Processing from Aptec
Computer Institute.
Certified Logistics & Supply Chain Professional Course done from American Institute of
Business & Management, Norcross, GA.
RECREATIONAL INTERESTS: Swimming, Golf, Tennis, Horse Riding.
PERSONAL INFORMATION:
Date of Birth: 26th, September 1993
Languages Known: English, Hindi, Urdu & Arabic
Marital Status: Single
Visa status: Alien Resident Card Holder.
Nationality: Indian
Driving License: Holding GA Driving License.
I hereby declare that the above-furnished Information is True & Correct to my Knowledge &
Belief.
MOHSIN SHERIFF
Mourad Ibrahim
Buford, GA 30519
Phone: 404-552-9592 E-Mail: [email protected]
Objective
Energetic and adaptable professional looking to transition into the IT world, Results
oriented with exceptional communication, interpersonal, multitasking, administrative,
and organizational and problem solving skills. Ensure high-level customer satisfaction
by analyzing problems pertaining to malfunctioning electronic/mechanical equipment,
computer equipment, or software applications.
Experience
Computer solutions March 2014- Present
-Troubleshoot, diagnose, repair and test computer problems as needed.
-Able to solve issues that don’t have a clear solution. Able to experiment and use trial
and error
-use of diagnostic tools to assess or monitor computer systems.
-Install hardware, software and device drivers
-Install and configure computer networks.
-Test computers peripherals, hardware and software to ensure that they are working
appropriately.
-Troubleshoot hardware and software problems.
-Ensure that all computers are secured effectively by installing and updating antivirus
software
Customer Support
March 2010- January 2014
-Polished, professional customer service rep offering:
-Experience providing customer support in busy call center environments for public
utility and insurance industry employers.
-An unwavering commitment to customer service, with the ability to build productive
relationships, resolve complex issues and win customer loyalty.
-Strategic-relationship/partnership-building skills -- listen attentively, solve problems
creatively, and use tact and diplomacy to find common ground and achieve win-win
outcomes.
Education May 2009
Fall 2014-present
GED
Attained a GED Certificate from Gwinnett Tech
Gwinnett tech
Majoring in Information security specialist, Concentration in Linux
Skills
Hardware network Firewalls Security Microsoft Linux IOS
Trey Williams
E-mail : [email protected] Phone : 4783658779
Address: 1036 Oglethorpe Street Macon,Ga 31201
Work experience
Central Ga Technical College May 2015 — July 2015
Information Technology Intern
Installed and configured Cisco devices, computer hardware operating systems and applications
Followed diagrams and written instructions to repair a fault or set up a system
Troubleshoot system and network problems,diagnosed and solved hardware or software faults
Sam's Club Sept 2012 — Present
Meat Cutter/ Meat Maintenance
Meat Cutter February 2014-Present
Cutting and preparing all varieties and cuts of meat, including the safe operations of tools
Training other associates as needed
Maintaining Sam's high standards for product guidelines in sanitation, freshness, trim and cutting
Meat Maintenance September 2012-February 2014
Maintained department sanitation standards by cleaning and sanitizing all work surfaces, utensils and equipment
Monitored inventory of cleaning supplies and sanitizing chemicals
Utilized and maintained equipment as required by department
Macon Convention and Visitors Bureau June 2012 — August 2012
Data Entry Clerk
Prepared source data for computer entry by compiling and sorting info
Maintained database by entering new and updated account information
Stored completed documents in designated locations
Stone Academy June 2011 — August 2011
Teacher Assistant
Exhibited a genuine nurturing, caring attitude to all children
Mentored the children that were a part of my group
Monitored the bus and chaperoned during all field trips
Braswell Detail Shop June 2008 — Present
Assistant Car Detailer
Cleans and refurbishes new and used automobiles
Vacuums interiors of vehicles to remove loose dirt and debris
Applies wax to auto body and waxes or buffs surfaces to protect surfaces and preserve shine
Tre y Williams 1
Campus Club June 2007 — August 2009
Volunteer
Arranged and sorted various items at Goodwill Industries
Merchandised groceries within the area at local food banks
Assisted with the delivery of food to the elderly through the Meals on Wheels program
Qualifications
Certifications
CompTIA A+ Certified Preparation
CompTIA A+ Certified Technician
PC Repair and Network Technician
Computer Hardware Specialist
Education August 2013 — Present
August 2008 — May 2012
Networking Specialist
Central Georgia Technical College
National Honor Society
College Prep
Westside High School
References
Mrs. Nancy Lott
Macon Convention and Visitors Bureau Employee
478-743-1074
Mr. Tony Lowden
Stone Academy Director
478-960-7812
Mrs. Mary Baul
Covenant Life Cathedral Secretary
478-747-1973
Tre y Williams 2
Rakesh S 404-528-8913 [email protected] http://www.cc.gatech.edu/~rsurapan
Education Dec 15(expected)
Georgia Institute of Technology, Atlanta Georgia GPA: 4.0*(current)
Master of science in Computer Science, Machine Learning
Indian Institute of Technology, Kanpur, India May 11
Bachelor’s Degree in Computer Science GPA: 7.1/10
US Patents Mar ’13
Method and apparatus for expedited wireless device handover
Reduced “InterRAT handover to WCDMA” time from 130 ms to 90 ms using pipelining. (Publication# US20130273915 A1)
Page Decode Performance Optimizations Mar ’15
Optimized WCDMA idle wakeup timeline for Multi-SIM Wireless Communication. This invention reduces the probability of call
failures in Multi-Sim environment (Publication# US20150057046 A1)
Experience
Microsoft, Software Engineering Internship, Operating Systems Group, Redmond
May ’15 - Jul ’15
• Implemented an anomaly detection system to detect failures in the Payment system in C#.
• Created data visualization to monitor the Payment system health and failure statistics using D3 and ASP.Net framework.
• The system caught payment system failures in many remote servers pre-empting loss of reputation as well as money.
Qualcomm, Modem Software Engineer, India & San Diego, USA Jun ’11 - Jul ‘14
Worked in WCDMA physical layer , as a part of Demod S/W.
• Resolved several customer issues in timeline management, triage and channel manager modules.
• Successfully led a small team of 3 engineers that migrated the modem to the Free-floating multi-core architecture.
• Proposed and optimized WCDMA idle mode power usage and InterRAT handover procedures (see patents above).
• Adapted the WCDMA stack for two new chipsets including DIMEPM chipset during its bring-up.
Qualcomm, Software Intern, Multimedia Team, India May ’10 - Jul ‘10
Prototyped HTTP live streaming client for implementation on the Qualcomm mobile multimedia chips. This project enabled
stateless HTTP streaming as well as video hosting.
Head Teaching Assistant, Advanced Algorithms, Georgia Tech Jan ’15 - present
Teaching Assistant, Introduction to Algorithms, Georgia Tech Aug ’14 - Dec 14
Projects Jan ’15 - Apr ‘15
Movie revenue prediction System(HitFlik$)
Created a movie revenue prediction system analysis using machine learning. Evaluated the performance of various regression
algorithms using 10-fold cross validation and visualized various features and their dependencies.
Ravens Matrix Solver, Georgia Tech Aug ’14 - Dec ‘14
Designed a system to solve Raven’s Visual Problem using AI techniques such as problem reduction.
Improved version of Random Forest Learner Aug ’14 - Dec ‘14
Implemented adaptive boosting to improve correlation coefficient in regression analysis of stock price. Applied tree pruning by
using Linear regression at the leaves to achieve improved results for stock data with higher variance.
Placement Automation System, IIT Kanpur May 09 – July 09
Worked in a team which successfully implemented Placement Automation system currently deployed by IIT Kanpur.
EMG and EEG signal analysis for eye blink detection, IIT Kanpur Jun 09 – Dec 09
Created an eye blink based File System Explorer called ”MindPad” using EEG electrode signals.
GT Thread Library, Georgia Tech Jan ’15 - Apr ‘15
Implemented a scheduler and user level thread library and assessed various scheduling algorithms.
Skills
• Languages: Python, Java, C#,C, Java Script, HTML
• Web Technologies: ASP.NET, HTML, JQuery, AJAX, Web Services, REST API
Honors/Achievements
• MCM and CBSE Merit Awards for professional studies [2007-2011]
• All India Rank 53 in IIT-JEE and All India Rank 198 in AIEEE among 250,000 students appearing for the examinations.
• Awarded Qualstar, hall of fame four times for the projects I have worked in Qualcomm.
Zack A. Myrick
(404) 277-3114 | 450 16th Street, NW Unit 4023B Atlanta, GA 30363 | [email protected]
www.ZackMyrickOfficial.com
EDUCATION
Morehouse College – Atlanta, GA Expected May 2016
• Bachelor of Science – Computer Science
• Cumulative GPA: 3.0; Major GPA: 3.4
WORK & INTERNSHIP EXPERIENCE
Bank of America – Technology Developer & Analyst; Charlotte, NC Summer 2015
Delivered new enhancements and innovation to the bank’s Preferred Rewards Program.
• Conferred with business, project management, and technology teams to provide an enhanced user experience
• Validated wireframes and reference documentation of ecommerce logic to ensure delivery of business requirements
• Obtained status of software application development, provided daily test execution reports, and collaborated with
development teams to promote progress and efficiency
Google, Inc. – Student Ambassador; Mountain View, CA Fall 2014 – Spring 2015
Built relationships with students and administration to encourage Google’s products and services.
• Marketed and executed 8 events over two semesters ranging from competitions, training opportunities, scholarships
• Acted as a campus liaison and informed students on both technical and non-technical opportunities with Google
AT&T Services, Inc. – Project Manager Intern; Atlanta, GA Summer 2014
Utilized the Software Development Lifecycle to deploy new code to business clients.
• Within twelve weeks, improved web application performance by documenting areas for enhancement
• Arranged over 5 intranet websites that were accessible to the Mobility Leadership Team
• Collaborated with senior staff in devising user experience solutions for over 200 engineers
AT&T Network Operations – Technical I Intern; Atlanta, GA Summer 2013
Provided various strategies for improvement of intranet resources and applications.
• Developed a User Guide for AT&T Engineers on how to utilize intranet resources
• Learned the design and structure of wire lines through AT&T’s Outside Plant Engineering Organization
• Improvised with co-intern on project limitations and capabilities, performance requirements and interfaces
TECHNICAL SKILLS
Programming Language(s): C++ (Proficient), Java (Intermediate), Swift (Intermediate), SQL (Beginner)
Software: MS Office, iWork, AutoCAD, Microsoft Visual Studio, Eclipse, Xcode, HP Quality Center
Relevant Coursework: Data Structures & Algorithms, iOS App Development, Software Engineering, Database Systems,
Computer Organization, Engineering Graphics
LEADERSHIP
Morehouse Computer Science Club – Vice President Spring 2014 – Present
Campus Organization
• Assisted and provided feedback in relation to software development practices and procedures
• Coordinated events such as “Video Game Thursdays” to visualize the application of Computer
Science and to promote diversity in departmental activities
• Held responsibility of recording meeting minutes during weekly meetings
Morehouse Business Association – Webmaster & Digital Content Manager Fall 2015 – Present
Campus Organization
• Maintained the design and functionality of the official website for the Morehouse Business Association
• Incorporated an event calendar, new features, special business topic articles, and biographies of the Executive Board
National Society for Black Engineers Fall 2012 – Present
Minority Organization
• Represented AUC NBSE chapter at regional level by participating in the National Convention.
• Ensured growth and retention of new members by keeping them informed about various activities within the chapter.
AWARDS & ACHIEVEMENT
UNCF Innovation Summit Spring 2015
Tech Empowerment Workshop – “Best Design”
Participated in a pitch competition with professional app designers, innovators, and developers. Created mobile and
desktop wireframes in order to illustrate product idea. Gained insight on how to take app to market and obtain
funding. Won final award for “Best Design”.
Google Hack ATL Fall 2014
Collaborative Software Project – “Most Creative App”
Served as the UX Designer for an interactive web application that was devised in 24 hours. Received mentorship and
advisement on implementation requirements and functionality with current Software Engineers at Google. Won final
award for “Most Creative App”.
Nicolas Quintero
2225 Givens Road
Dacula, GA 30019
(404)542-0981
[email protected]
OBJECTIVE
To obtain an entry-level position in a finance work field.
EDUCATION Projected 2017
Bachelor in General Biology Science
Master of Business Administration
Mercer University (Atlanta, GA)
GPA: 3.12
Georgia Gwinnett College (Lawrenceville, GA) 2012
GPA: 3.3
EXPERIENCE
Supervisor/ Project Manager
QBI Construction Inc. (Atlanta, GA) July 2013-Present
Conduct meetings with employees to ensure progress and evaluate each employee’s contribution
Drive to job site and review blueprint with employees
Supervise each employee carefully and manage time efficiently.
Manage cash budget and review expenses with employee manager
Sales Associate January 2011 – February 2013
Sunglass Hut (Lawrenceville, GA)
Processed customer sales transactions and operate cash register
Provide excellent customer service to all customers to ensure needs are met
Educate customers about the importance of polarized lenses and high quality eyewear
Assist store manager with employee schedule and inventory duties
Server/ Waiter February 2008 – November 2010
Steak N Shake (Buford, GA)
Ordered, served, and delivered food to tables as quickly as possible
Managed multiple tables with same high quality of service
Handled tables of 15 people or more
Cashed guest out at register when Hostess was busy
VOLUNTEER
Rancho Alegre Farm (Dacula, GA)
Organize and prepare facilities for upcoming events
Assist office manager with inputting all financial income and calculating expenses
Manage 4-7 employees during field trips and birthday parties
SKILLS
Technical: Microsoft Office Word, Excel, PowerPoint
Language: Bilingual (Spanish, English)
Core Competencies: Teamwork, Leadership, Decision Making, Event Planning
Nicole Cinquemani
Cell: (678) 471-5237
Email: [email protected]
EDUCATION__________________________________________________________________________________
University at Albany, State University of New York Albany, NY
Bachelor of Arts in Psychology May 2013
Georgia State University, Robinson College of Business Atlanta, GA
MBA In Progress
WORK EXPERIENCE___________________________________________________________________________
Assurant Atlanta, GA
Business Systems Analyst- IT Resident April 2015- Present
Provide business analyst and quality assurance support by gathering customer requirements, planning, developing,
and managing projects
Working directly with team members, clients, and senior management
Communicate effectively, build credibility and trust, analyze problems, and make decisions for best business
practices and client/user needs.
Create and initiate test scripts to ensure new functionalities are working properly
Loss Draft Specialist May 2014-April 2015
Ran and created reports to ensure internal and external client quality standards are met
Built internal and external client working relationships
Worked with team members to review work for quality assurance
Processed claim checks and documents quickly and efficiently
Provided cross training for client specific processes to other employees
ALPHA Group Investigations Farmingdale, NY
Research Analyst & Administrative Assistant May 2013-April 2014
Conducted background investigations, both criminal and non-criminal
Conducted in depth social media searches for background investigations and surveillance
Reviewed work done by others to ensure correct grammar and spelling is used and to confirm company
procedures and policies are followed
Composed forms and subpoenas in accordance with company and state procedures
Maintained office scheduling and event calendars
TCBY Albany, NY
Manager September 2012-May 2013
Trained approximately five employees in store policies, machine usage, and greetings/ customer service
Maintained a clean, smooth running store and ensured employee efficiency on a daily basis
Responsible for daily input of store data/ profit sand maintained the appropriate ratio of sales and employee work
schedules to ensure revenue and goals were met
Updated social media sites for marketing purposes
INDEPENDENT COURSEWORK___________________________________________________________________
Atlanta General Assembly: Coding for Beginners (HTML & CSS), Lean UX Methods, UX Usability in Practice, Data
Science Using Python, Product Management
ACTIVITIES & SERVICES_________________________________________________________________________
Toastmasters- Secretary, Employee Activities Committee, United Way Committee, Rise Committee, GSU Graduate
Business Association
SKILLS__________________________________________________________________________________________
Microsoft Office- including Excel, Project & Visio, QuickBooks, Internet/social media research, Draft-Trac Enterprise
System, Black Knight System, HPQC, Project Portfolio Management (PPM)
NOSHIN R. CHOWDHURY
3865 Crescent Walk Lane, Suwanee, GA 30024 (678) 896-0896 [email protected]
SKILLS
Customer Service Trilingual
Organization Leadership Skills
Cash Handling HTML
Consultative and Suggestive sales driven MS Office Suite
Stock Replenishment Prezi
Retail Replenishment
EDUCATION
UNIVERSITY OF NORTH GEORGIA — Gainesville, GA
B.B.A. in Accounting, August 2012 – May 2017 (expected)
Institutional GPA: 3.14/4.00
EMPLOYMENT
NICKI’S DINER — Roswell, GA
Shift Lead, July 2013 – August 2015
Team Member, December 2012 – July 2013
Promoted from Server to Shift Lead, July 2013
Consistently exceeded sales goals by effectively managing my section and demonstrating effective multi-
tasking
Raised customer checks by up-selling/suggesting additional courses
Worked in coordination with other team members to ensure that customers get quality service and
satisfaction
Trained all new employees to establish a cooperative and efficient team
PINK — Buford, GA
Sales Associate, August 2014 – January 2015
Exceeded sales goals consistently every month
Provide excellent customer service to a diverse customer base
Maintain floor and organize the back room inventory
Developed great team working abilities by sharing duties with coworkers
FOREVER 21 — Buford, GA
Sales Associate, February 2012 – July 2012
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security
practices
Used suggestive selling techniques to increase sales
Assisted customers with product selection and queries
Performed daily departmental maintenance tasks
DUNKIN’ DONUTS/BASKIN-ROBBINS — Sugar Hill, GA
Shift Lead, October 2010 – June 2011
Team Member, February 2009 – October 2010
Promoted from Cashier to Shift Lead, October 2010
Supervised and trained employees to build a strong team
Efficiently took weekly inventory
Performed all transactions in a cordial, efficient, and professional manner
James Earl Turner II
Technology Professional
2155 Main St. NW 30318 Atlanta, GA
[email protected]
OBJOBJECTIVES:
To secure an information technology position, utilizing my support technician skills and extensive customer
service background. Also, contributing to the overall success of the company.
PROFICIENCIES:
Windows:10, 8.1, 7, Vista, XP, Linux, Mac, Windows Mobile, Android Devices,
Microsoft: Word, Excel, PowerPoint, Publisher, Outlook, Office Communicator, Microsoft Virtual Academy
Business Applications: Aloha POS, Maitre’d POS, Hotsauce POS, Hot Schedules, Zen Desktop, Sirsi,
Galileo, Gimp, Photoshop, & Visual Basic
APPLICABLE SKILLS:
Comfortable in both individual and team environments. Proven track record of installing and
configuring computers, peripherals, projection devices, multimedia technology, imaging and
duplication devices, telecommunication devices and network infrastructure.
EDUCATION
Life University Marietta, GA
A.S. in Computer Information Systems antic. Nov. 2015
B.B.A. in Computer Information Systems antic. May 2016
Management Information Systems, Accounting I, Accounting II, Microeconomics
Data Networking, Object-Oriented App Design, Operating Systems, & Multimedia Business Presentations
IT Department Intern- Volunteer Librarian- Intramural Tennis
EXPERIENCE
Technical Support | L i f e U n i v e r s i t y - I T D e p a r t m e n t
December 2014 – June 2015
Troubleshooting, diagnosing and resolving or assigning software, hardware, and network requests received via
walk in, phone, or e-mail. Moving tickets toward resolution or passing tickets on to the next tier. Installing or
updating software on user’s computers. Visiting employees for problem solving, training, or equipment.
Librarian Assistant |Fulton County Library System
January 2014 – current
Member of ALA and GLA
Shelving media. Wrangling media for transfer. Notifying patrons that materials are ready to be picked up.
Processing returned media. Transcribing new arrivals. Basic computer troubleshooting for patrons and customer
service.
Legislative Aide | G e o r g i a S t a t e Ca p i t o l
February 2011 – May 2012
Checking and responding to emails. Researching and answering constituent concerns and compiled data for
reports monthly (Excel). Decreased redundancy and maintained online database (Excel & Access). Managed
online presence through social media (Facebook, Twitter, LinkedIn)
Ousmane Harouna Kore
8885 Roberts Dr , Atlanta, GA 30350
(404)934-3653∙ [email protected]
Permanent Work Authorization. No Visa Sponsorship Required
OBJECTIVE
Seeking an internship in the Software Engineering field.
KEY SKILLS Requirements Elicitation and Analysis
MS Office (Word, Excel, Outlook, Access
Android,C++,Java
HTML, CSS, MySQL PowerPoint)
Fluent in English, French, Hausa & Songhai
Ability to Communicate efficiently
RELATED COURSES Software Project Planning and Management
Data Structure implemented with C++
Software Engineering I Fundamental of Operating System
Java I &II Technical Communication
Fundamental of Database System System Engineering
Computer Architecture
Requirements Engineering
ACADEMIC PROJECTS
Project: Design of web information system to support the SPSU Bookstore E-commerce system
Produce Requirements documents
Design E-Commerce Website
Implementation of SPSU E-Commerce website
Testing
System Delivery
Maintenance and documentation
Project : Project Management System development
Budget Estimation
Produce Requirements documents
Design Project Management System
Implementation and Testing
EDUCATION
Master Software Engineering GPA 4.0 Expected: December 2016
Marietta, GA
Kennesaw State University, Marietta campus, June 2011
Master Human Nutrition and Food Science GPA 3.46 Bordeaux, France
July 2008
Bordeaux University,
Algiers, Algeria
Bachelor Nutrition and Food Control GPA 3.25
University of Science and Technology Houari Boumediene,
Ranked most competitive University in Algeria
DAMIEN PEELE
3196 MT. ZION RD APT #1306 STOCKBRIDGE, GEORGIA, 30281 404-441-8780
[email protected]
WORK EXPERIENCE
CHARLOTTE MECKLENBURG SCHOOLS, CHARLOTTE, NC
TEACHER ASSISTANT FEBRUARY 2011 - JULY 2011
∑ Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field
trips.
∑ Tutor and assist children individually or in small groups to help them master assignments and to
reinforce learning concepts presented by teachers.
∑ Enforce administration policies and rules governing students.
∑ Discuss assigned duties with classroom teachers to coordinate instructional efforts.
∑ Instruct and monitor students in the use and care of equipment and materials to prevent injuries
and damage.
∑ Observe students' performance, and record relevant data to assess progress.
∑ Present subject matter to students under the direction and guidance of teachers, using lectures,
discussions, or supervised role-playing methods.
∑ Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
∑ Organize and supervise games and other recreational activities to promote physical, mental, and
social development.
∑ Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.
∑ Organize and label materials and display students' work in a manner appropriate for their eye
levels and perceptual skills.
∑ Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
∑ Assist in bus loading and unloading.
∑ Take class attendance and maintain attendance records.
∑ Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for
review.
GORDON STATE COLLEGE, BARNESVILLE, GA
SECRETARY SEPTEMBER 2012 - MAY 2013
∑ Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in
administering academic institutions, departments or alumni organizations.
∑ Establish operational policies and procedures and make any necessary modifications, based on
analysis of operations, demographics, and other research information.
∑ Participate in faculty and college committee activities.
∑ Represent institutions at community and campus events, in meetings with other institution
personnel, and during accreditation processes.
∑ Promote the university by participating in community, state, and national events or meetings, and
by developing partnerships with industry and secondary education institutions.
∑ Answered and made phone calls
EDUCATION
HENRY COUNTY HIGH SCHOOL, MCDONOUGH, GA, 2009
GORDON STATE COLLEGE, BARNESVILLE, GA
BACHELOR’S IN HUMAN SERVICES CANDIDATE, MAY 2016
ADDITIONAL SKILLS
∑ OVER-THE-PHONE SKILLS AS WELL AS BASIC COMPUTER SKILLS DEALING WITH MICROSOFT
WORD, EXCEL, POWER POINT, AND OUTLOOKS
∑ INTERPERSONAL ABILITIES AND CUSTOMER SERVICE
∑ COMPUTER AND TECHNICAL LITERACY
∑ PROBLEM-SOLVING/CREATIVITY
∑ TEAMWORK SKILLS
∑ PLANNING AND ORGANIZING
∑ ADAPTABILITY AND FLEXIBILITY
∑ PROFESSIONALISM AND WORK ETHIC
∑ POSITIVE ATTITUDE AND ENERGY
RIYAN IMAM
4221 Preston Pointe Way ● Cumming, Georgia, 30041
(678) 267-0622 ● [email protected] ● https://www.linkedin.com/in/riyanimam
OBJECTIVE
To obtain an internship dealing with computer science, computer engineering, software development, and/ or information
technology.
EDUCATION
Georgia State University – Atlanta, Georgia Expected graduation: May 2019
Bachelor of Science, Computer Science
Scholarships: HOPE Scholarship Recipient
Collins Hill High School – Suwanee, Georgia Graduation: May 2015
GPA: 3.5
SUMMARY OF QUALIFICATIONS
Languages Python, basic understanding of Java, basic understanding of C
Web Technology HTML/CSS, JavaScript
Technical Literacy Microsoft Office (Word, Excel, PowerPoint), Windows OS, Online Research, basic understanding of
Linux
Miscellaneous Organized, Detail-Oriented, Critical Thinker, Motivating, Team Player
WORK EXPERIENCE
Subway – Cumming, GA November 2013 – August 2015
Part-Time, Assistant Manager
● Answered customers’ questions and addressed problems and complaints in person and via phone.
● Oversaw all daily operations of our store location.
● Balanced the needs of multiple customers simultaneously in a fast-paced environment.
● Offered direction and gave constructive feedback to motivate team members.
● Built and maintained effective relationships with peers and upper management.
Publix – Cumming, GA June – August 2015
Part-Time, Produce Associate
● Offered exceptional customer service to differentiate and promote the company brand.
● Communicated information to customers about product and value.
● Used fresh ideas to try and make work easier and more efficient.
● Used safety techniques and various safety procedures in order to create a safe working environment.
VOLUNTEER EXPERIENCE
Red Cross – Suwanee, GA May – August 2010
● Assisted patients, nurses/ doctors, and other officials during events such as blood drives
Salvation Army – Suwanee, GA May – August 2010
● Reached out to thrift stores and cloth donation centers to organize and send out various items to those in need
Quoc Le resume Page 1 of 2
Quoc Le
[email protected]
OBJECTIVE
A position as an active and creative employee, involving responsibility and working with
others as a team member to achieve advancement and growth for the company.
EDUCATION
• Georgia State University Atlanta, GA
M.S, Computer Science (In Progress)
• Georgia Perimeter College Dunwoody, GA
A.A, Computer Science (Graduated)
RELEVANT SKILLS
• Macintosh:
• OS X: acknowledge of using all Macintosh operating system.
• Office package( Numbers, Keynote, Pages ): creating and organizing
databases, working on high level of function developing.
• Final Cut Pro X & iMovie: knowledge with editing and creating effects.
• Adobe Photoshop CC: working on image’s quality optimizing.
• Xcode 6.3: knowledge of code editing, creating, and designing apps.
• Windows:
• Microsoft Windows: acknowledge of using all operation system from
Windows XP to the latest Microsoft Windows versions.
• Microsoft office( Access, Excel, PowerPoint, Words): especially working
on accounting functions in Microsoft Excel. Creating and organizing
dada efficiency.
• Adobe Photoshop CC: working on image’s quality optimizing.
• Adobe Acrobat Reader Professional: able creating forms organizing
dada efficiency.
PROJECT EXPERIENCE
• 1997-1999: Creating English Dictionary for high school students, helping searching
and memorizing new words by programing on Pascal programming language.
• 2003-2008: Creating Company’s worksheet database by using Microsoft Excel and
Excess.
• 2011-2012: Creating Nail Salon Income and Employee worksheet by using Microsoft
Excel.
• 2013-2015: Creating iPad app on Nail Salon Data Management( In progress ).
Quoc Le resume Page 2 of 2
EXPERIENCE
• 2000-2005: TRUONG DUC Computer Hochiminh, Vietnam
Position: Technical support.
Responsible for building computer, replacement hardware, and
setting up software operating system for customer.
• 2009-2014: TK TRAVEL & TAX ACCOUNTING SERVICES Duluth, Georgia
Position: Assistant Manager.
• Providing an efficient, and responsive travel booking service to
holiday markets. Researching travel options and presenting the
best deals in term of requirements by using World-span system.
• Ensure all booking & reservations are processed accurately.
• Responding to all phone enquires promptly and friendly from new
and existing customers.
• Suggesting solutions to customers in positive manner.
• Filing, photocopying and general administrative duties.
• Building strong relationships with clients.
• Building customer’s database management efficiency by using
Microsoft Excel.
• Accounting and tax prepare client’s data entry.
INTERESTS
• Applying/Updating technology to business activities and personal’s life.
• Introducing and guiding new technology to customer.
• Working with accounting software providing efficiency customer’s report.
• Re-creative and designative user interface more friendly and efficiently.