Portfolio Project

Cristal Martinez

7615 Fir Sreet, Houston, TX. 77012
281.902.6466

[email protected]

Education

San Jacinto College, Pasadena, TX August 2018 – Present
• Pursuing a license in cosmetology

University of Houston, Houston, TX August 2017 – May 2018
• Attended at Bauer College of Business August 2013 – May 2017
• Pursuing a major in Marketing

Cesar E. Chavez High School, Houston, TX

● GPA: 3.6 out of 4.0
● Graduated with Honors
● Top 13% of my class

Work Experience January
August 2016 –
Sales Associate, Home Depot, Houston, TX

2018 - Present

● Provide excellent customer service

● Ensure that our retailing products are always in stock

Business Operations Intern/Contractor, Enterprise Products, Houston, TX

August 2017

• Intern in the Accounts Receivable and Accounts Payable departments

● Processed invoices daily for a variety of companies
● Created Wireforms through Excel for each invoice processed

Customer Service Representative (CSR), Domino’s, Houston, TX November 2015 –October 2016

● Performed excellent customer service including processing telephone orders

● Trained new CSRs to excel at customer service and other duties

● Excelled at cashier skills – receiving and giving the correct change to customers

Extracurricular Activities

Young Professional, Genesys Works, Houston, TX June 2016 – Present

● Completed eight weeks of intense technical and professional summer training

● Performed team building exercises to improve self-confidence and teamwork

● Gained both business/accounting and professional skills for the workplace

● Learned the fundamentals of accounting including debits and credits, financial statement and

general ledgers

Skills

● Bilingual – fluent in English and Spanish
● Professional phone etiquette skills
● Excellent customer service skills

Mission Statement

My mission as a cosmetologist is to ensure that every single one
of my clients is satisfied with the service. I want them to trust
me to make them feel beautiful in every way possible. I also
want to establish a bond with my clients and earn their loyalty,
knowing that I’ll take care of them just as they take care of me.

Maria Cano
Home Depot
6810 Gulf Fwy
Houston, Tx. 77087
June 24th, 2019

To Whom it May Concern,
This letter is my professional recommendation for Cristal Martinez. I have been Cristal’s

direct supervisor for the past year and a half at Home Depot. Cristal has demonstrated a strong
work ethic, and a positive attitude daily since she has joined us. She has a strong skill set and
high productivity values that have impressed me throughout her employment here.

I sincerely believe that Cristal will prove benefit to your institution and company. She is
responsible and I believe will be a dedicated asset to you. She takes pride in her work and her
light-hearted personality has been a joyful addition to our crew. Cristal works well under
pressure, deals with deadlines in a timely manner and is an effective, task driven solver. It has
been a great pleasure to work with her and am positive that you will benefit from accepting her
application.

I enthusiastically recommend Cristal for the position of a stylist in your salon. If you have
any questions about Cristal’s experience and skills, please call me at 832-563-4627.

Sincerely,

Maria Cano
Department Head, Home Depot

June 29, 2019

To Whom It May Concern,

Please consider this letter to be my strongest recommendation for Cristal Martinez. During the
time that Cristal has worked for me at Home Depot, she always showed genuine concern and
commitment to her work and the welfare of our customers.

Cristal is very proactive in dealing with problems and is effective at anticipating potential issues
before they surface. She has a strong desire for continual learning and for accepting new and
challenging projects.

I always enjoyed Cristal’s easy and confident communication style and her ability to deal
positively with personal and skill areas that required further development.

It is with high confidence that I recommend Cristal for any position that she feels matches her
career objectives and skills. Your organization will benefit by her valuable contribution.

If you have any further questions, please do not hesitate to contact me. I will be more than happy
to discuss Cristal’s suitability to your company.

Sincerely,
Jimmy Thompson
Assistant Manager, Home Depot.
713 – 649 – 1108

Our Policy
As a courtesy, please remember to call us as
soon as you know that you will be unable to
make your scheduled appointment and we’d be

happy to rebook it for you.

If you miss an appointment or fail to give us 24
hours notice, you will be required to pay a fee of

50% of your service total.

Thank You

Date:
Client Name:
Stylist:

• Chemical services can have varying results based on your individual hair.
• It is extremely important that you make your stylist aware of any other processes you

have used on your hair.
• Please feel comfortable to contacting me at any time after your service if you have any

questions or concerns.

Liability Waiver

I have been made aware by ___________________________ a stylist at this salon to receive a
_____________________________ service. I have made my stylist aware of all of the processes
I have used on my hair in the recent months to assist in their assessment of my hair’s current
status and the processes that I need to achieve my desired results.

Client’s Signature and Date: _________________________________
Client’s Printed Name: ______________________________________

Stylist Signature and Date: ___________________________________

Comments:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

Table Set Up

UPDOS

BEFORE AFTER

BEFORE AFTER

BEFORE AFTER

BEFORE
AFTER

BEFORE
AFTER

SALON PRICES

Hair cut ………………………………………………………………………………………… $15
Blow dry …………………………………………………………………………………………. $6
Curl/Flat Iron ………………………………………………………………………………….. $6
Color ………………………………………………………………………………………………… $35
Color Retouch ………………………………………………………………………………. $20
Balayage/Ombre …………………………………………………………………….. $120+
Highlights …………………………………………………………………………………….. $90+
Lowlights ………………………………………………………………………………………. $70+
Toner ….……………………………………………………………………………………………. $20
Perm ………………………………………………………………………………………………… $50
Virgin Relaxer ………………………………………………………………………………… $60
Relaxer Retouch …………………………………………………………………………… $30
Waxing (eyebrows, lips, chin)……………………………………………………. $10
Facial ……………………………………………………………………………………………… $30

*prices may vary depending on hair length