Eyelash Portfolio Project

Cristal Martinez

7615 Fir Sreet, Houston, TX. 77012
281.902.6466

[email protected]

Education

San Jacinto College, Pasadena, TX August 2018 – Present
 Completed course for a license in cosmetology
 Pursuing certification as an eyelash extensionist

University of Houston, Houston, TX August 2017 – May 2018
 Attended at Bauer College of Business August 2013 – May 2017
 Pursuing a major in Marketing

Cesar E. Chavez High School, Houston, TX

● GPA: 3.6 out of 4.0
● Graduated with Honors
● Top 13% of my class

Work Experience January 2018 - Present

Sales Associate, Home Depot, Houston, TX
● Provide excellent customer service

● Ensure that our retailing products are always in stock

Business Operations Intern/Contractor, Enterprise Products, Houston, TX August 2016 – August

2017

 Intern in the Accounts Receivable and Accounts Payable departments

● Processed invoices daily for a variety of companies
● Created Wireforms through Excel for each invoice processed

Customer Service Representative (CSR), Domino’s, Houston, TX November 2015 –October 2016

● Performed excellent customer service including processing telephone orders

● Trained new CSRs to excel at customer service and other duties

● Excelled at cashier skills – receiving and giving the correct change to customers

Extracurricular Activities

Young Professional, Genesys Works, Houston, TX June 2016 – Present

● Completed eight weeks of intense technical and professional summer training

● Performed team building exercises to improve self-confidence and teamwork

● Gained both business/accounting and professional skills for the workplace

● Learned the fundamentals of accounting including debits and credits, financial statement and

general ledgers

Skills

● Bilingual – fluent in English and Spanish
● Professional phone etiquette skills
● Excellent customer service skills

Business Card

Mission Statement

My mission as an eyelash extensionist is to ensure
that every single one of my clients is satisfied with
their service. I want them to trust me to make them
feel beautiful in every way possible. I also want to

establish a bond with my clients and earn their
loyalty, knowing that I’ll take care of them just as

they take care of me.

Maria Cano
Home Depot
6810 Gulf Fwy
Houston, Tx. 77087
June 24th, 2019

To Whom it May Concern,

This letter is my professional recommendation for Cristal Martinez. I have been Cristal’s
direct supervisor for the past year and a half at Home Depot. Cristal has demonstrated a strong
work ethic, and a positive attitude daily since she has joined us. She has a strong skill set and
high productivity values that have impressed me throughout her employment here.

I sincerely believe that Cristal will prove benefit to your institution and company. She is
responsible and I believe will be a dedicated asset to you. She takes pride in her work and her
light-hearted personality has been a joyful addition to our crew. Cristal works well under
pressure, deals with deadlines in a timely manner and is an effective, task driven solver. It has
been a great pleasure to work with her and am positive that you will benefit from accepting her
application.

I enthusiastically recommend Cristal as part of a member in your company. If you have
any questions about Cristal’s experience and skills, please call me at 832-563-4627.

Sincerely,

Maria Cano

Department Head, Home Depot

June 29, 2019
To Whom It May Concern,

Please consider this letter to be my strongest recommendation for Cristal Martinez. During the
time that Cristal has worked for me at Home Depot, she always showed genuine concern and
commitment to her work and the welfare of our customers.

Cristal is very proactive in dealing with problems and is effective at anticipating potential issues
before they surface. She has a strong desire for continual learning and for accepting new and
challenging projects.

I always enjoyed Cristal’s easy and confident communication style and her ability to deal
positively with personal and skill areas that required further development.

It is with high confidence that I recommend Cristal for any position that she feels matches her
career objectives and skills. Your organization will benefit by her valuable contribution.

If you have any further questions, please do not hesitate to contact me. I will be more than happy
to discuss Cristal’s suitability to your company.

Sincerely,
Jimmy Thompson
Assistant Manager, Home Depot.
713 – 649 – 1108

Policies

Arrival

Please arrive with clean/makeup free eyes. Any time extra spent cleaning your
lashes will result in less lashing time. If you arrive after your scheduled time, it
will not be possible to extend your service time. There will be a 15 min grace
period for every appointment. If your service time is shortened due to late
arrival, you will still be charged full service cost.

Deposits

In order to schedule an appointment, you will have to pay 50% of the service as
deposit. The deposit will go towards your service cost. Deposits are non-
refundable, meaning if you cancel your appointment, you will not be refunded
the deposit. Deposits are also non-transferrable.

Cancellation + No Shows

Cancellations of your appointment must be done at least 24 hours prior to your
scheduled appointment. If you no-show to your scheduled appointment, you
will be charged 100% of your service. This is to protect your time as well as
mine.

Refunds

There are no refunds given that you are paying for artist work, time, product
and other expenses that provide you with a service. If I you are unhappy with
your service, you may contact me within 72 hours to discuss your concerns and
if a fix can be made. It will be done so with a complimentary 30-minute express
touch up if it is at fault of application or product only. Any concerns expressed
after 72 hours of your last appointment, or if you failed to follow proper
aftercare instructions, will be charged at full price for the service.

General Health and Safety Recommendations

Eyelash extensions are not for everyone, prior to application you should notify
your extensionist if you have recently or frequently experienced any of the
following:

 Unusual sensitivity or skin reaction to cyanoacrylate-based adhesives.
 Moderate to severe allergies in combination with abnormal eye

discharge
 An eye disease or medical condition, such as conjunctivitis (pink eye)
 A compromised immune system due to cancer treatment, hepatitis, or

advanced AIDS
 Alopecia
 Skin disease
 Blunt trauma in or around the eye
 Intoxication or impaired motor skills due to medications, alcohol, or any

other drug

Never allow uncured cyanoacrylate-based adhesives or removers o contact the
eyelids or eyeball. Any uncured cyanoacrylate-based adhesive or remover in
contact with the eyelid or the eyeball may cause temporary or permanent eye
damage, including temporary or permanent loss of blurred vision. For any
reasons, if incurred cyanoacrylate adhesive or remover contacts the eye area,
immediately flush with large amounts of water and seek immediate medical
attention. Additional information may be found in the Material Safety Data
Sheet (MSDS).

Tips for Maintenance and Care

To maximize the length of the time eyelash extensions remain in place,
recommends the following:

 Only an extensionist should apply eyelash extensions
 Use only recommended cosmetic products and cleansers once the

extensions are applied
 Do not rub your eyes or pull on the lashes after eyelash extensions have

applied

 Avoid using mascara on regular basis, as it can shorten the length of
time the extensions remain in place

 Do not use waterproof mascara on your eyelash extensions
 After the application, touch-up appointments will be necessary after a

few weeks

___ I understand that eyelash extensions are semi-permanent. I understand
that the lasting beauty and effect are highly variable and are dependent upon,
among other things, the skill and expertise of the extensionist, my normal hair
growth cycle, my use of cosmetics and skincare products, and my adherence to
the instructions for maintenance and care.

___ I have fully read and understood all of the information on this form. My
extensionist has fully explained the procedure and answered any questions to
my satisfaction. I have sufficient information to give informed consent.

____ I do not have any condition as noted above, or any other condition which I
am aware, that would affect the general use or application of eyelash
extensions.

____ I understand that touch-up or refill appointments may be necessary for an
additional fee.

I ___________________________________________________ (printed name) hereby
consent to the procedure and authorize _____________________________________, my
extensionist, to apply the products to my own eyelashes.

___________________________________ ________________________
Signature Date

___________________________________ ________________________
Eyelash Extensionist Date

Client Consent Form

Name: ____________________ Phone #: ______________ Date: _________

I ____________________ consent to the application of eyelash extensions done by Cristal’s
Cosmic Lashes. By signing this form, I am also agreeing to the statements below:

Initials

____ I will not try to remove the eyelash extensions on my own. If I feel that a removal is
needed, I will book an eyelash extension removal service.

____ I am aware that the extensions fall naturally with the natural lash due to the shedding of my
natural lashes.

____ I DO NOT HAVE ANY MEDICAL CONDITIONS THAT MAY BE A
CONTRAINDICATION FOR EYELASH EXTENSIONS (i.e. conjunctivitis/pink eye, etc)

____ I have not undergone any eye surgery recently. If I have, my doctor has released me to get
eyelash extensions and I have provided doctor’s note as proof.

____ I will maintain proper after care to my extensions after my service.

____ I am aware that there are no refunds given that I am paying for artist work, time, product
and other expenses that provide me with a service. If I am unhappy with my service, I will
contact my extensionist within 72 hours to discuss my concerns and if a fix can be made. It will
be done so with a complimentary 30-minute express touch up if it is at fault of application or
product only. Any concerns expressed after 72 hours of your last appointment, or if you failed to
follow proper aftercare instructions, will be charged at full price for the service.

This agreement will remain in full effect for this procedure and all future follow-ups conducted
by my extensionist. I understand that this consent agreement is binding. I have read and fully
understand all information in this agreement. I consent to the agreement and to the eyelash
extension application procedure.

_________________________ _____________
Printed Name Date

_________________________ _____________
Signature Date

Lash Removal Consent Form

Name: ___________________ Phone #: __________________ Date: _________

I __________________________ consent to the removal of the eyelash extensions by the
certified eyelash extension professional.
______ I understand that in rare occasions there are risks associated with having eyelash
extensions removed from my natural lashes. I further understand that in rare cases as part of the
procedure eye irritation and discomfort could occur.
_____ I understand and consent to having my eyes closed for the entire process of this
procedure.

I have read and fully understand all information in this agreement. I consent to the agreement
and to the eyelash extension removal procedure.

________________________________________
Printed Name

_________________________________________
Signature

__________________
Date

Table Set Up

Before and Afters





Prices

Classic Lashes

Full set: $90
1-week refill: $45
2-week refill: $55
3-week refill: $65

Hybrid Lashes

Full set: $110
1-week refill: $55
2-week refill: $65
3-week refill: $75

Volume Lashes

Full set: $130
1-week refill: $65
2-week refill: $75
3-week refill: $85