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Published by BYUIAPP, 2019-01-10 13:16:23

Retreat Guidebook Winter 2019

Retreat Guidebook Winter 2019

• Brother Jones is invited to the chair
department review committee for BYU-
Hawaii’s Student Leadership Activities
and Service organization (SLAS) and
travels to Hawaii to conduct review.

• Brother Jones is invited by BYU-
Hawaii’s Student Life Vice President to
serve on their Student Engagement
committee to launch a new activities and
first-year experience programs at BYU-
Hawaii.

WINTER 2017

• The forty-fourth Student Support Team
is selected.

• The Peer Instruction course is
reassigned to academics with Mark
Orchard as its leader. Student Support
retains a connection (of sorts) to the
course for a period of time.

• The eighth Disciple-Leader Conference
is held with 691in attendance.

• Online Student Support gets involved
in University-level Online Student

101

Mentoring Committee. The Online
Student Community Facebook group
reaches 3,988 members!

• Student Support is invited to present
on mentoring at University Council.
We presented a seamless mentoring
effort to showcase the efforts of Student
Ambassadors, Get Connected, First-Year
and Heber J. Grant Mentors. Several
departments have contacted us from
this presentation to pilot new mentoring
initiatives.

• HJG Mentoring switches to an
automatic enrollment model in which all
incoming HJG students are assigned a
HJG Mentor…it failed miserably.

• First-Year Mentors have increased
success with mentees when the mentors
worked together rather than individually.

• Two All-Mentor Forums are held with
guest speakers Brother Jones from
Student Support and Curtis Castillo from
the religion faculty.

• Heber J. Grant is included in the
proposal for newly revamped academic

102

standing process that will assist at-risk
students in creating a plan to improve
their academic standing.

• The creation of BYU-Pathway
Worldwide is announced with President
Gilbert leaving BYU-Idaho to become
President of BYU-Pathway Worldwide.

• Henry J. Eyring is announced as the
new BYU-Idaho President.

• Research & Assessment area is added
to the Front Desk responsibilities.

• Student Support receives approval to
begin explore potential vendors for a
BYUI Student App.

SPRING 2017

• The forty-fifth Student Support Team is
selected.

• A new hybrid council model is
implemented for First-Year Mentors and
Heber J. Grant programs with council
member with paid council positions
replacing volunteer positions.

103

• HJG Mentoring switches back to an
opt-in model for mentees.

• Recruitment for mentees expands to
HJG students entering their second
semester as well as students on
academic warning.

• To provide greater coordination and
collaboration with Get Connected,
First-Year Mentoring is transferred from
Kimball Benson to Melodi Johnson.

• First-Year and HJG Mentoring become
smaller paid councils to increase
consistency, accountability and
performance of the programs. Mentors
in both programs will remain volunteers.

• Disciple-Leader Conference Council is
transferred from Melodi Johnson to
Brandie Miguel.

• Learn-Live-Become “Developmental”
Council is created to offer life skills and
mentoring to students.

• Brother Jones hosts BYU-Hawaii
Student Engagement Committee at
BYU-Idaho. This committee has been
tasked to create an activities and first-

104

year experience program on their
campus. The committee takes back
concept of Student Ambassadors to
BYU-Hawaii.

• A minor Student Support reunion is
held.

• The Learn-Live-Become proposal to
combine all Student Life Workshops is
approved by Vice President LaBaugh.
She shed tears as she presented the
charge to the committee which Brother
Jones chairs.

• Brother Jones and Student Support
student leaders present to President’s
Advancement Council (PAC) donors on
peer mentoring. The presentation went
extremely well and donors referred back
to this presentation and our students
in the following sessions on multiple
occasions.

• Student Support meets with College
Deans to begin work to pilot major/
college I-Team groups and Student
Ambassador college-focused teams for

105

the upcoming fall semester (this failed
epically).

• Disciple-Leader Council submits a
request for off-campus speakers to
provide the keynote addresses at future
conferences. They also propose the
idea of expanding the conference to
BYU-Idaho employees and their families
(youth track). Both concepts were shot
down.

• Get Connected purchases portable
speakers and headsets for campus tours.

• Student Support Promotions Council is
organized to include marketing, social
media, public relations, and involvement
organization.

• For the first time ever, Student
Ambassadors have two-way
conversations with 90% of new students
prior to registration day.

• Melodi Johnson accepts a position as
secretary for the College of Business
& Communications, leaving Student
Support.

106

• Renee Christensen is hired as the new
Student Support Coordinator over Get
Connected and New Student Mentoring.
• Involvement Council is restructured to
take on marketing and promotions roles
for the entire department.

FALL 2017

• The forty-sixth Student Support Team
is selected.
• The Student App concept is approved
in early fall. A MobileUp app contract is
signed in December.
• Get Connected’s Spirit Conference
returns to two days after experimenting
with a one-day training.
• Piloted some I-Team by major and kept
others organized by geographical
location. This pilot failed epically.
• I-Night surpasses 5,000 tickets sold for
the first time ever.

107

• HJG Mentoring has their biggest
semester ever with 930 Mentees and
over 200 mentors.

• HJG Mentoring begins using goal
tracking sheets for mentors and mentees
to fill out together.

• HJG Mentoring introduces the role of
district assistants to provide instruction
and event facilitation assistance to
mentor coordinators.

• Kimball Benson attends training in
Boise to learn about Idaho’s “Gear Up”
program for at-risk students and how
the HJG Mentoring Program can assist
them. 66 Gear up students at BYU-Idaho
were automatically enrolled in peer-
mentoring.

• HJG Mentoring partners with Student
Life Communications to produce
a 90-second introductory video to
the program that can be used in
presentations and recruitment efforts.

• The tenth Disciple-Leader Conference
is held with 625 students in attendance.

108

President Henry J. Eyring is the keynote
speaker.

• Online Student Support is officially
disbanded.

• Learn ▪ Live ▪ Become pilots program
by recruiting and training volunteers to
provide peer-led workshops to all BYU-
Idaho students. The workshops are
designed to build self-reliance in the
five BYU-Idaho stewardships: Academic,
Career, Leadership, Life Skills, and
Spiritual needs.

• Learn ▪ Live ▪ Become partners with
content owners, such as the Housing
department and Financial Aid, to build
workshops.

• Brother Watson and Brother Jones
begin meetings with Institutional
Research to secure data from the New
Student Checklist.

• Brother Jones and full-time staff meet
to produce a department overview map
with goals that explains the programs
offered, and coding to know what
needs revised or eliminated, as well as

109

proposes new programs and processes
that will allow Student Support to better
serve students.

WINTER 2018

• The forty-seventh Student Support is
selected.

• New Student mentoring undergoes
changes to significantly better train their
mentors.

• NSM creates a weekly curriculum for
the mentors to follow and focus on
throughout the semester with their new
students.

• Spirit Conference and NSM
Handbooks are combined into one book.

• The eleventh Disciple-Leader
Conference is held with approximately
400 students in attendance. Vice
President Kelly Burgener is the Keynote
Speaker.

• Learn-Live-Become becomes a hybrid
council with one director and

110

several paid coordinators to build the
program’s efficiency and sustainability.

• Disciple-Leader Training is moved
under LLB and Brandie Miguel to expand
its modality to include specific peer-
facilitators and incorporate the branded
LLB workshop feel and experience.

• Internal Training is created and added
to LLB to provide peer-facilitation
training to all Student Support
employees and leaders that train or
teach other students.

• LLB enhances its partnership with
Financial Aid to develop a Financial
Literacy Program that includes Financial
Mentoring.

• HJG Mentoring enrolls 570 mentees
and 170 Mentors.

• HJG Mentoring reduces mentor-to-
mentee ratios from 1:6 to 1:3 to provide
a higher level of service and more
individual attention.

• HJG Mentoring introduces the concept
of “sub-groups” at the Mentor Training
Conference in which each mentor district

111

is divided into a group of 5-6 mentors
with a “group leader” who helps lead
group discussions and district meetings
to increase district unity and sense of
belonging.

• HJG Mentoring holds a mid-semester
“Flash Service Mob.” Mentors and
mentees were divided into groups
and knocked on doors of apartment
complexes and asked if they could clean
their apartments. About 70 people
participated and it was well received.

• A student referral system is developed
that allows campus departments, service
centers, and students to refer struggling
students to Student Support Workshops
and Peer-Mentoring Services. 20 referrals
were received during Winter Semester.

• HJG Mentoring partners with Jacob
Adams and Institution Research to
provide data on HJG students and
the struggles they experience during
college.

• HJG Mentoring partners with Student
Ambassadors to make wellness

112

checks on all HJG mentees and recruit
additional mentees into the program.
Ambassadors make about 50 mid-
semester referrals.

• Visit Day Ambassadors hold a record
number of Visit Day tours during high
school spring break period.

• Student Ambassadors are asked to
assist with a new university initiative
that gives priority registration to new
freshmen.

• New Student Checklist data reporting
is made available to Student
Ambassadors.

• Implementation of the Student Life
App begins.

• Brother Jones presents on peer
mentoring programs to the University
Council and coins phrase “Ministering
Through Mentoring.”

• A new department brochure that
identifies each program of the
department as a mentor program is
created.

113

• Department luncheon presentations
are held with various offices to help them
better understand the work we do and to
foster relations with them.

SPRING 2018

• The forty-eighth Student Support Team
is selected.

• Disciple-Leader Conference is moved
under LLB and takes a one-semester
break to restructure the conference so
that it can meet the needs and interests
of the students.

• Student leaders successfully present
Financial Literacy Mentoring to the
Expanded President’s Council. After the
presentation, Academic Vice President
Kelly Burgener congratulates the
student presenters on a job well done.
Associate Academic Vice President Rob
Eaton offers Gwynne Noel, our student
presenter, a job, but she declines
because she is graduating.

• University stewardship for financial
literacy is transferred from Financial Aid

114

to Student Support. Skills mentoring for
financial management is launched, with
plans to expand to other topics as well.

• Scott Gardner, a faculty member in
home and family studies, contacts LLB to
suggest a collaboration to train financial
mentors in motivational interviewing
and other empowering techniques.
He explains that this will increase the
effectiveness of all mentoring programs
within Student Support.

• After presenting to peer facilitators and
student leaders from the College
Success course, Learn-Live-Become
partners with the course by providing
students the opportunity to learn deeper
through student workshops.

• Learn-Live-Become is assigned to work
with students who are struggling
academically. They plan to mentor them,
have them attend workshops, and create
an action plan for success so they can
improve academically.

• Use of the Weebly Knowledgebase
expands for all of Student Support.

115

• A report is created in PowerBI to see
individualized progress in the New
Student Checklist.

• Student Ambassadors assigned new
outreach program for admitted students
who have not yet accepted or declined
their offer.

• Parent Newsletters are created for pre-
arrival.

• Academic major letters are created and
sent to students to help them prepare
for their major.

• A PDF checklist for the New Student
Checklist is created.

• Learn-Live-Become continues to
reevaluated the Disciple-Leader
Conference design and discover how it
can better serve the students at BYU-
Idaho. After plenty of research, focus
groups and collaboration, LLB finalizes
the new conference design that includes
varied workshops which will be taught by
faculty, administration and students who
excel in their field of study. The goals
is to help build skills and offer practical

116

application so students can succeed.
The conference will also include a
humanitarian service project to help
those in attendance feel the spirit of
service and sacrifice that BYU-Idaho was
built upon.

• Learn-Live-Become offers and
promotes 165 individual workshops for
BYUI students. On a scale of 1-7, the
workshop attendees rate the workshops
“6.9” for being worthwhile. As of this
semester, the LLB program has blessed
the lives of 1,051 students.

FALL 2018

• The forty-ninth Student Support Team
is selected.

• Student Ambassadors work on creating
Pre-Arrival Intake Form

• Student Ambassadors work on creating
version 2.0 of the New Student Checklist.

• Visit Day Ambassadors and other
students from Student Support help with
Admissions’ Campus Day for prospective
students and their parents.

117

• President Eyring tells A/V that they get
to work on the most important event that
takes place on this campus which is Get
Connected.

• Parent Connections added to Get
Connected. The Parent Reception, New
Student-Parent Luau (sold out with 1,400
tickets sold), and Service Project brought
back to Get Connected schedule.
At the Service Project new students
assembled 800 hygiene kits, made plarn
(plastic yarn), and braided jump ropes
which were donated to the Idaho Falls
Humanitarian Center, most of which will
be used locally.

• Get Connected’s printed guidebooks
for volunteers were digitized onto the
Student Life App.

• Standardized I-Team signs created for
all I-Team groups.

• Fall I-Night sets new record at 5,689
surpassing fall 2017’s record by 600+.

• Added NSM calling ambassadors to
each new student to find out how they
are transitioning to campus life.

118

• NSM and GC councils continue to work
as a team even though they are separate
councils. Students have commented
that though they have different
responsibilities, they have the same goal
which is to help new students with their
transition to college life at BYUI.

• HJG Mentoring enrolls 508 mentees
and 181 Mentors.

• Every single HJG mentee and mentor
contacted prior to the start of the
semester to ensure their understanding
of program expectations and readiness to
fulfill the program

• HJG Mentor handbook revised and new
HJG mentee workbook created to
increase focus on formal goal setting and
proper follow-up.

• At-Risk Mentoring increase two-way
communication with potential mentees
from 13% to 33% through the use of
phone calls instead of emails

• Student Support At-Risk Referral system 119
added to Faculty and Administrators
Help page, mentoring website and
ecclesiastical leader web site.

• At-Risk Referral system added to
Student feed to encourage peer and
self-referrals

• Met with GS 106 leadership to
establish a formal partnership in referring
at-risk 106 students to Student Support
Services during and after each semester.

• Formal Assessment and Feedback
Cycle started for each Student Support
Program. Each program is measured and
reports are created to provide feedback
to program leadership to help inform
decision making

• Bro. Jones presents on Student
Support Mentoring phases at University
Council. Pathway administrators,
including President Clark Gilbert,
comment on how much progress has
been made with our mentor programs
and invitations were extended to come
and meet with Pathway in Salt Lake City
to share what we are doing.

• LLB launched web-based budgeting
tool in partnership with Financial Aid.
Also Trained Financial Aid Advisors on
Financial Literacy program.

120

• LLB created training manual for Internal
Trainings and worked to build stronger
straining on content for each workshops
so facilitators could feel more like
“experts” in their field.

• Student Workshops and Skills
Mentoring (LLB) reached new record of
914 attendees for the semester and 51
skill mentor sessions.

• Bro. Jones and Promotions launch new
Student Life App. Learned how to add
rotating banner ads to the app. Also,
launched student governance council for
the app as directed by Amy LaBaugh.

• Bro. Jones launches Campus Map and
Event Map navigation with the help of IT.

• Launched Christmas Lighting on the
Quad with just 1 week of planning –
had an estimated 2,400 in attendance.
The event included free donuts, hot
chocolate, Christmas Karaoke, Christmas
crafts, drawings, photo booth, and
showing of the Grinch Who Stole
Christmas.

121

• Disciple-Leader Conference resumes
with broader offerings (19 workshops)
taught by students, university faculty,
and administrators covering all of the
5 stewardship areas. Also included a
service project. 380 people attended
the new format for the Disciple Leader
Conference.

• BYU-Idaho’s Student Services
Managing Director, Kyle Martin gives an
inspiring Key Note Address on applying
the Atonement of Jesus Christ in the life
of a BYU-Idaho student.

• Students and administration are hand
selected to teach the interactive
workshops. More offerings are provided,
including time and money management,
dating and marriage, addiction recovery,
and adapting a growth mindset. The
diverse offerings are a big hit!

• It is decided that the DLC should go
back to being its own individual council.

• Plans for Winter 2019 are set in motion
to move the conference to a Friday
night, and will include a motivational
address during the dinner.

122

• Deployed first ever graduation
program digitized on the app at the
request of Scott Galer, Associate
Academic Vice President.
• DLT moves its location to the lower
lounge of the Rigby Building to mixed
reviews, but increased its weekly
attendance to include a steady average
of 80 Student Support members.

WINTER 2019

• The fiftieth Student Support Team is
selected.
• With the help of the Lord what will you
and your program accomplish this
semester?

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