The words you are searching are inside this book. To get more targeted content, please make full-text search by clicking here.

CM Newsletter Power point

Discover the best professional documents and content resources in AnyFlip Document Base.
Search
Published by ccm_syd, 2019-10-07 21:17:07

CM/CSM Newsletter

CM Newsletter Power point

CM/CSM Newsletter

Safety First • WHS Focus

• Top 10 Safety Issues reported • Injury Prevention – TRACA
update and barotrauma
prevention tips

Business Updates – you hear it first

• Update from Corporate • People – pulse survey results on
Communications CM/CSM

• NPS – positive highlights and • Promote Bravo
areas for improvement as per
the verbatims from survey • Feedback from Customer
Council

• Operational feedback (eg: need
to tidy after flight for the next
crew)

Opportunities

• Workday highlights of jobs that • EAP Manager Assist
may be advertised within the • Mental Health support
group (suitable for CM’s to
apply)

• Training feedback

• Ignite updates

Health and Wellbeing

• Recipe (shared from • Celebrating our achievements
management or CM/CSM) (shared by the team as to goals
achieved to inspire others)
• Lifestyle tips

Save the dates

• Upcoming meetings
• Social events

• Focus of the month – upselling
or warm welcome and fond
farewell etc

One Team • Celebrate some positive
feedback from CM/CSM’s
• Day in the Life (Ramp, Pilot, received from the CM Feedback
Engineer, Ground Staff, Crew forms
Planner etc)
• CM/CSM of the Quarter
• Leader profile


Click to View FlipBook Version