one team
NTL
Newsletter October, 2019
THIS MONTH'S NEWS Photo by Joe Hassell
AND UPDATES:
OTP & NPS
OTP & NPS
Quick Reminders On Time Performance
Security OTP for Australian Domestic decreased from 72% in
Congratulations August to 71% in September, finishing 3% shy of the
74% target.
New Crew
Altitude Program Net Promoter Score
Secret Santa NPS has decreased from 20 in August to 17 in
Starkids September, leaving us four points shy of our NPS
FlyPink target of 21.
Christmas Party
SAFE AND RESPONSIBLE
NEWCASTLE AIRPORT IS THE FIRST AIRPORT IN AUSTRALIA TO BE
FULLY COMPLIANT WITH NEW AVIATION SECURITY SCREENING
Energetically Efficient
Quick Reminders
Get your Star Kids raffle tickets by Tuesday 12th November.
Buy your FlyPink wings off Luci and Emma for $5.00.
Work day entries must be in first day back at work.
Statutory declaration information must have name, date, position,
why you were sick and why you couldn't get to the doctor
Jetstar will reimburse you the cost of the renewal for your passport,
however, we will not cover the cost of photos, express delivery or
any other incidentals when renewing.
You may have noticed extra containers of ear plugs around the
crew room. These are for all crew to use when on the tarmac so
please feel free to take as many as you need to protect your
hearing when on the tarmac.
Faulty ASIC Renewal
If you hAavpe phalid your ASIC renewed during APR 2019 there may be a fault with your card.
ID services will be in the crew room Thursdays and Fridays. Please present your card for a
change out. Please contact Pete or Nanna if you cannot attend on these days and an
alternative method of change will be arranged for you.
OWN THE BUSINESS, BE COST CONSCIOUS, TIMELY PROBLEM
SOLVING, INNOVATIVE
SAFE AND RESPONSIBLE
Congratulations
Passionate about Health, Safety & Wellbeing!
We are pleased to announce that Emma Thomas and
Rebecca Grenadier have been successful in securing the
WHS representative role for Newcastle, alongside Maddy
Feenstra.
Any concerns or issues you would like raised please feel free
to contact Emma, Bec or Maddy.
Welcome to the new Altara crew
Lucy Maree
Thomas Judd
Katie Burton
Jasmine Crouch
Chelsea Williams
James Boldyrew
A big congratulations to Christopher Guides and Emma Smith
moving to Team Jetstar effective 01 December 2019.
WINNER OF THE PEAK SEASON NIGHT IN THE HUNTER VALLEY
A special congratulations goes to Timm Pearce who was the
winner of the trip away to Chateau Elan in the Hunter Valley!
A big thankyou goes out to all the crew who worked tirelessly during our peak holiday period.
We hope you enjoyed being able to make yourself a nice coffee to enjoy in the crew room
before your long shifts. A special congratulations goes to Timm Pearce who was the winner
of the trip away to a spa in the Hunter Valley!
CONSTANTLY CAN DO
GREAT NEWS!
Expressions of Interest for the Altitude Program!
We are seeking expressions of interest from all current
Team Jetstar crew interested in progressing their
career with our Leadership Development Program.
This program is designed to help crew to develop the
skills needed to become future Cabin Managers.
All you need to apply is;
A minimum of 12 months continuous flying with
Jetstar
Be Australian based, have a proven track record of
excellence in all aspects of your current role.
Be employed full time by Jetstar
Have role model attributes in all you do
Have a genuine passion for contributing to the
future success of Jetstar.
All applications must be submitted in workday no later than 7th November 2019. Please
include a cover letter outlying your specific interest in this position and a copy of your
current CV.
SECRET SANTA
Contact Maddy if you would like to
be involved in our Secret Santa.
?
genuinely care
genuinely care
passionate about enjoyment
SAVE THE DATE
FRIDAY 29th NOVEMBER
CELEBRATE SUCCESS, BE YOURSELF, ENJOY WHAT YOU DO, LIVE
THE VALUES