Unit 4 Peoplewareฉบับ สุกัญญา

Peopleware

Computers operate using combination of hardware and
software. However, without user interaction, most computers
would be useless machines. Therefore, peopleware is a term
used to refer to one of the three core aspects of computer
Technology, the other two being hardware and software.
Peopleware can refer to anything that has to do with the role of
people in the development or use of computer Software and
hardware systems, including such issues as system manager,
system analyst, programmer and user.

1.System Manager

Computer and information systems managers, often called
information technology (IT) managers or IT project managers. A
person who plan coordinate, and direct computer –related activities
in an organization. They determine the information technology goals
of an organization and are responsible for implementing computer
systems to meet those goals.

2. System Analyst

Someone who is skilled at analyzing data or a licensed
Practitioner of psychoanalysis and Analyst is also the shortened form
Of psychoanalystsomeone who helps make sense of your emotional
life.

3. Programmer

A person who designs and writes and tests computer Programs.

4. User

A person who uses computers for word or entertainment or
communication or business This includes expert programmers as
well as novices. An end user is any individual. Who runs an
application program.

Giant IT Company

Giant IT is a large company recognized IT and leading global
provider of solutions for customer more than 50 year. We are looking
for

1.Administrative Secretary

Job Description:

The candidate will be responsible for
coordinate conferences, courses, and other special projects for the

department and/or service chief in the customer service department

Hours: Monday-Friday ; 9:00am-5:00pm

Qualifications:

 A minimum of a high school diploma plus two years of relevant
Experience OR a Bachelors degree; degree in English preferred.
 2-3 years of experience providing executive , proofreading support
Publishing experience with emphasis on editing proofreading
manuscript preparation, editorial and literary procedures.
 Computer and word processing skills: Microsoft Word and File
maker pro Excellent communication, organization, and interpesonal
skills

2.System Analyst

Job Description:
 Leveraging customer experiences and technical expertise as

input, develops, drives and articulates solutions to the broader
CMS team.
 Guides team to effectively deliver CMS solutions and provide
continual growth of services and operational excellence.
 Assist in the design, develop and bring to market value-added
offerings which will drive additional opportunities.

 Solicits and incorporates enhancements and new topics from the
field. Ensure the field understands, applies, and executes upon
the offerings.

 Provides technical and/or business consultative leadership for the
tools, automation and middleware technologies team.

 Proactively provides input into the development of Practices
policies, procedures, standards and strategies.

 Maintains a level of readiness, in order to be successfully prepared
to support the delivery of customer engagements. Manages and
oversees resourcing function for all employees within the tools,
automation and middleware functions.

Qualifications:

 Bachelor degree in Information Management, Computer Science,
or other related field is preferred for this position

 6+ years’ experience with specialty in at least one of the following
categories: Systems, OS, Storage, Network, VMWARE, experience in
multiple areas preferred.

 3+ years solutions or enterprise level architectural and design
experience.

 3+ years with direct customer interaction providing business or
technology solutions.

 2+ years’ experience with technology integration and automation.

 Ability to interface with all levels of IT organizations.

3.Computer Programmer

Job Description:

 Convert project specifications and statements of problems and
procedures to detailed logical flow charts to develop Software
Package/Aapplications.

 Develop application modules to store, locate, and retrieve specific
documents, data, and information.

 Perform research and develop activities relating to application
development

 Analyze data processing problems.

 Analyze user requirements, procedures, and problems to automate or
improve existing systems and review computer system capabilities,
workflow, and scheduling limitations.

 Design or customize Software Package / Applications for use with the
aim of optimizing operational efficiency.

Technologies:

Java, J2EE, Servlet, JSP, Oracle, Webservices, C#, Dot Net, SQL, SAP and
many other technologies

Qualifications:

Education Required: Must have at least a Bachelor’s degree with
relevant experience. Duties:

Job Description:

Some of your responsibilities will be the following:

 Research data relationships and recommend business process and
workflow changes.

 Research, plan, install, configure, troubleshoot, maintain and upgrade
hardware and software interfaces with the operating system. Analyze
and evaluate present or proposed business procedures or problems to
define information needs.

 Prepare detailed flow charts and diagrams outlining systems
capabilities and processes. Present information To management staff

 Work collaboratively with other technical staff to ensure connectivity
and compatibility between systems.

 Write and maintain system documentation. This includes
documentation of system problems and resolutions for future
reference.

 Work with Chief Technology Officer to conduct technical research on
system upgrades to determine feasibility, cost, timetables, and
compatibility with current systems.

Qualifications:

 Bachelor’s degree in Information Systems and Technology or related
field

 3-5 years of experience in programming and/or systems analysis

 Understanding of HIPAA, and PMP certification a plus. Combination of
education and experience can be substituted.

Start/End

The terminator symbol marks the starting or
ending point of the system. It usually
contains the word “start” or “Eng.”

Action or Process

A box can represent a single step
(“add two cups of flour”) or and entire
sub-process (“make bread”) within a lager process

Document

A printed document or report

Decision
A decision or branching point. Lines
Representing different decisions emerge for
Different points of the diamond

Input /Output Date

Represents material or information entering
Or leaving the system, such as customer
Order (input) or a product (output)

Connector

Indicates that the flow continues where a
Matching symbol (containing the same letter)
has been placed.

Flow Line

Lies indicate the sequence of steps and the
Direction of flow.

Delay

Indicates a delay in the process.

Merge

Indicates a stop where two or more sub-lists or
sub-processes become one.

Collate

Indicates a stop that orders information into
a Standard format.

Subroutine

Indicates a sequence of actions that Perform
A specific task embedded within a larger Process.
This sequence of actions could Be described in more detail.
On a separate Flowchart.

Manual Loop

Indicates a sequence of commands that
That will continue to repeat until stopped Manually.

Loop Limit

Indicates the point at which a loop Should stop.

Date storage

Indicates a stop where date gets stored.

Database

Indicates a list of information with a Standard structure that
allows for Searching and sorting.

Display

Indicates a stop that displays information

Oof page

Indicates that the process continues Oof page