USER GUIDE RESIDENTS (OWNER/TENANT) Version 1.2 | 14 Jul 2021
1 Login 2 Change Password 3 View Invoices and Make/Update Payment CONTENT 4 5 View Payment History Update Residents Details 6 Support Contact
ezyhome.my Login URL – Desktop or Mobile Browser Mobile Browser Desktop Browser Click on LOGIN button Click on LOGIN button Enter URL Enter URL
login.ezyhome.my login.ezyhome.my Login URL – Desktop or Mobile Browser Mobile Browser Desktop Browser Enter Username & Password to Login Enter Username & Password to Login Enter URL Enter URL
88080808888 password123 Dear AHMAD BIN ZAINAL, Login Credential Email Click here to login Your login Credential
Mobile Browser Desktop Browser Residents with Single Unit Change Language Bahasa/English Menu Menu Change Language Bahasa/English
Mobile Browser Desktop Browser 1. Choose Unit 1. Choose Unit 2. Change 2. Change Residents with Multiple Unit
Mobile Browser Desktop Browser Change Password Change Password Change Password Option AHMAD BIN ZAINAL AHMAD BIN ZAINAL
Mobile Browser Desktop Browser Change Password Menu 88080808888 88080808888 AHMAD BIN ZAINAL 0192399100 AHMAD BIN ZAINAL [email protected] AHMAD BIN ZAINAL [email protected] 88080808888 AHMAD BIN ZAINAL Change Password Change Password
Enter New Password & Update Mobile Browser Desktop Browser Enter New Password & Update Enter New Password 88080808888 88080808888
Mobile Browser Desktop Browser Password Successfully Changed 88080808888 88080808888 AHMAD BIN ZAINAL 0192399100 AHMAD BIN ZAINAL [email protected] AHMAD BIN ZAINAL [email protected]
(Name, Email, Phone No, Etc)
Desktop Browser Profile Update Profile Details AHMAD BIN ZAINAL Mobile Browser Profile
Mobile Browser Desktop Browser Update Personal Info Update Personal Info Update Personal Info
Mobile Browser Desktop Browser Update Personal Info 2. Click Update 1. Fill up/update personal info 2. Click Update 1. Fill up/update personal info
Mobile Browser Desktop Browser Update Profile Successful
Mobile Browser Desktop Browser Invoices Menu Click on INVOICES menu Click on INVOICES menu
Mobile Browser Desktop Browser View Invoices List Option to VIEW, PRINT/DOWNLOAD & PAY Option to VIEW, PRINT/DOWNLOAD & PAY
Mobile Browser Desktop Browser View Invoices Details
Mobile Browser Desktop Browser Print/Download Invoices AHMAD BIN ZAINAL (880808088888
ONLINE PAYMENT VIA FPX ONLINE BANKING
Mobile Browser Desktop Browser View Invoices List Click PAY button Click PAY button
Mobile Browser Desktop Browser Online Payment via FPX Online Banking Click SAVE button Click SAVE button Choose ONLINE option and FPX ONLINE BANKING method Choose ONLINE option and FPX ONLINE BANKING method
Mobile Browser Desktop Browser Online Payment via FPX Online Banking 2. Click PROCEED button 2. Click PROCEED button 1. Choose your bank 1. Choose your bank Admin Fee RM1.50 AHMAD BIN ZAINAL
Login into Online Banking
Confirm and Authenticate Payment
Complete Payment Transaction
Payment Successful Mobile Browser Desktop Browser AHMAD BIN ZAINAL AHMAD BIN ZAINAL
UPDATE OFFLINE PAYMENT • Bank Transfer • Cash Deposit Machine • Cheque Deposit
Mobile Browser Desktop Browser Offline Payment 3. Click SAVE button 1. Choose OFFLINE option and BANK TRANSFER/CDM/CHEAQUE method 2. Attach Payment Slip 3. Click SAVE button 1. Choose OFFLINE option and BANK TRANSFER/CDM/CHEAQUE method 2. Attach Payment Slip
Mobile Browser Desktop Browser Update Successful – Awaiting Payment Confirmation Status IN PROCESS Status IN PROCESS
Payment Received Mobile Browser Desktop Browser Status RECEIVED Status RECEIVED
Payment (Enhancement) 1. Pay partial amount 2. Pay advance 3. Pay multiple invoice with single payment
Resident
Scenario & Example: • Resident want to make partial payment to any of their invoices. • Example: a. Unpaid invoice amount : RM150 b. Partial payment to be made : RM75 c. Balance payment : RM75
Step 1 : Search unpaid invoices and click Pay button. Partial Payment Pay
Step 2 : Enter payment option, amount paid, payment date & payment method (offline), account, remark (if any) and upload slips (if any). Then click Pay. Partial Payment Partial amount Pay
Partial Payment Status Online : Partial Offline : In Process -> Partial
Partial Payment After full payment made, Status -> Paid
Partial Payment Multiple payment history to be displayed after full payment
Resident
Scenario & Example: • Resident want to pay in advance for upcoming invoices. • Criteria : Resident do not have any unpaid invoices. • Example: a. Advance payment : RM150 b. Payment date : 20-Dec-2021 c. Payment for Jan-2022 invoice d. Upcoming invoice amount : RM150
Advance Payment Step 1 : Click on Payment menu. Click on Advance Pay button. Payments Advance Pay
Step 2 : Enter payment option, amount paid, payment date & payment method (offline), account, remark (if any) and upload slips (if any). Then click Pay. Advance Payment Pay
Advance Payment Amount balance available (upon approval by management)
Advance Payment Amount balance been reduce/zerorise after management knock-off with new invoices Step 3 : Click View button to see payment and invoice details. View
Advance Payment Payment been knock-off with the invoice