student_handbook-Apr 2015

INTRODUCTION

The University College Library holds a wide collection of books and
electronic/ audio-visual materials. In addition, the Library also provides
access to hundreds of printed serials and a full list of online resources
(e-journals, e-books, online databases, etc) related to the University
College programmes.

The University College Library employs the Virtua System for managing
its collection and circulation functions. Users can search the library
holdings, renew items and reserve checked out items at anytime, any-
where via Library InfoWeb (Social OPAC).

OPENING HOURS
Main Library

Period Opening Hours

Semesters Mondays to Fridays 8.30 a.m. – 9.00 p.m.

Semester Saturdays 9.00 a.m. – 2.00 p.m.
Holidays
Mondays to Fridays 8.30 a.m. – 7.00 p.m.

Saturdays 9.00 a.m. – 2.00 p.m.

The Main Library extends its opening hours during the University Col-
lege examination period.

The extended opening hours of the Main Library are as follow:

Extended Opening Hours

Saturdays 8.30 a.m. – 5.00 p.m.

Sundays 9.00 a.m. – 5.00 p.m.

The Main Library is closed on Public Holidays and University College
declared holidays.

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Reading Rooms, Block L

Day Mondays-Fridays Saturdays Sundays
Closed
Reading Rooms Closed
Reading Room 1
Reading Room 2 8.30 am-9.45 pm

Reading Room 3 9.00am—2.00pm

Note: Reading Room 3 remains open on Public Holiday(s).

COLLECTIONS

The Main Library has a diverse range of collections, which are categorized
as follows:

Book Collection

i) Open Shelf Collection (Level 1A, 1, 2A, 2)
A collection of books covering all subject areas offered by the University
College as well as subjects of general interests.

ii) Red Spot Collection (Level LG)

This is a short loan collection. It comprises mainly of core texts and profes-
sional exam study texts.

iii) Reference Collection (Level 2)

A variety of reference materials such as encyclopedias, dictionaries, hand-
books, yearbooks and other general reference sources are held in this
collection. These materials are to be consulted within the library

Serials Collection

The serials collection consists of journals, magazines, daily newspapers,
newsclipping articles, CCH publications, bound journals, etc. These materi-
als are to be consulted within Level LG area.

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Online Databases (off-campus access) Examination Question Papers
Q: How do I access the library online databases from off-campus This collection consists of bound volumes of the University College past
(remote access)? year’s examination question papers. The materials are located at Level
A: You can access Library’s subscribed online databases from remote 2A, near the Photocopy Room.
locations (off-campus) by logging in to the University College Intranet.
The steps are as follows: Media Collection
This collection consists mainly of non-circulating electronic/audio-visual
Step 1: Enter your ‘Intranet User ID’ and password. Then, click materials (videotapes, cassettes, VCDs, DVDs, etc.) The materials are to
on “Login” button. be used/ viewed within Level LG only.

Step 2: Once logged in, click on “Library” link. Restricted Loan Collection (Level G)
Step 3: Under ‘Online Resources’ section, click on “Online This collection comprises book accompanying materials in electronic
format (CDs, DVD-ROMs and diskettes).
Databases” link.
Link to access the online databases remotely are available on: ONLINE RESOURCES
i. Library InfoWeb page > Online Resources page (I) Online databases
- Look for the sentence, “Please click HERE for remote access”. The Library provides access to a number of subscribed online data-
ii. Online Databases page (Library InfoWeb) - bases. User can access these databases via Library web page, InfoWeb
or Intranet.
-Look for the sentence, “Please click HERE for remote (off-
campus) access”. For on-campus and remote access:
Printing ACM Digital Library
Q: Can I do printing in the library?
A: Yes, you can do printing in the library. Head on to level 2A and ap- Provides access to the full-text of Association for Computing Machinery
proach the staff in the Photocopy Room. (ACM) publications, comprising journals, magazines, transactions,
proceedings and others which focus on computer science, electronic,
18 mechanical and other branches of engineering.

Ebrary

Provides access to the full-text e-books covering various academic
areas of study, including business and economics, computing and infor-
mation technology, social sciences, psychology, life sciences, etc.
Ebrary e-books can be downloaded in Adobe Digital Editions for reading
for 14 days.

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EBSCOhost Business Source Complete Q: How do I return the library book or Restricted Loan material?
A: You have to approach Circulation Counter 1, Level G for the returning
Provides access to the full-text journals in all disciplines of business, includ- of Open Shelf book and the Restricted Loan item. You have to return
ing marketing, management, management information system (MIS), pro- the Red Spot book at the Circulation Counter 2, Level LG, Main Library.
duction and operations management (POM), accounting, finance and eco-
nomics. Renewals and Requests

Emerald Q: How do I renew items online?
Provides access to full-text journals covering: A: You can renew your non-overdue Open Shelf books and/or Restricted
(a) Management and business disciplines (marketing, HR & organizational Loan materials online by logging in to Library InfoWeb. You can renew
items online up to two (2) times.
behavior, economics, accounting & finance, etc.)
(b) Engineering disciplines (electrical & electronics engineering, materials Q: How do I place a request (reserve) online?
A: You can place a request on checked-out Open Shelf book or Restrict-
science, mechanical engineering, etc). ed Loan material (which has “Due” status) online by logging in to Library
InfoWeb. A maximum of 3 (three) items can be requested at one time.
IOPScience (Institute of Physics)
Provides access to full-text journals covering different areas of science and Q: How do I check the status of my request(s)?
engineering. A: You can check the status of your request(s) by logging in to Library
infoWeb. If the status of the item is listed as “Pending”, this means that
Passport (formerly known as Passport GMID) the item is still on loan. When the item is returned, the status will be-
come “Available for pickup”, you should then receive the availability
A global market research database providing statistics, analysis, reports, notice through your University College email. You may collect the item at
surveys and breaking news on industries, countries and consumers world- the Circulation Counter 1, Level G, Main Library.
wide.
Facilities
ProQuest
i) Research Library - Provides access to the full-text journals and magazines Q: What can I do with the self-check station?
covering arts and humanities, business and social sciences subject. A: You can use the self-check station to borrow/renew Open Shelf book.
ii) Science Journals - Provides access to the full-text journals and maga-
zines covering applied and general science subject areas (chemistry, biolo- Q: What is the password to use the self-check station?
gy, physics, etc.) A: The password to use the self-check station is the same as the Library
InfoWeb password.
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Online Databases (on-campus access)

Q: I am accessing the library online databases in campus. How do I log-
in to access the online databases from the Library Webpage?
A: You need to enter your Student/Staff ID number to be able to access
the library‘s online databases from the Library webpage. For example,
15WPP99999 enter as “1599999”(students) and 2356 enter as
“2356” (staff).

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do not need to include the hyphen in your IC number (e.g. “940101- For password access:
09-1234” is entered as “940101091234”).
LawNet
Q: How do I obtain the password to login to Library InfoWeb? Online Library of Malaysian Laws containing Law Library (Acts of
A: You can request your password online by clicking on the “Request/ Parliament, Amendment Acts, etc.), e-Gazette, Judgments and Law Dictionary
Reset password” link. The new password will be sent to your Universi- databases.
ty College email address.
**Authentication is required. To login, please approach the library staff at the
Q: What can I do with Library InfoWeb password? Reference Desk/Information Counter, Main Library.
A: You can use the Library InfoWeb password to:
Campbell University - Wiggins Memorial Library’s Resources
- borrow/renew Open Shelf books using the self-check station.
- check details of your library record. For the use of FASC faculty and students involved in the Campbell University
- renew Open Shelf books and/or Restricted Loan materials online. Programmes:
- place requests on checked-out (borrowed) Open Shelf books
** Please log in using the assigned Username and Password.
and /or Restricted Loan materials.
- create and save book lists. 1. ABC-CLIO E-book Collection
- save a search for subsequent login to Library InfoWeb. 2. Annual Reviews of Biomedical. Physical, and Social Sciences
- deactivate library account due to loss of ID card. 3. Chadwyck-Healey
4. EBSCOhost
Q: What can I do if I have forgotten the Library InfoWeb password? 5. Liebert Online
A: You can reset your password by clicking on the “Request/ Reset 6. Oxford Journals
password” link. A new password will be sent to your University College 7. Project MUSE
email address. 8. ScienceDirect College Edition
9. Springer Link
Q: Can I access Library InfoWeb from home or other off-campus loca-
tions? (II) E-Journals
A: Yes. Library InfoWeb is accessible at anytime, anywhere over the
web. The Library provides access to a number of e-journals. User can access e-
journals via Library web page, InfoWeb or Intranet.
Borrowing/Returning Materials
For e-journals that require login password, please approach the library staff
Q: How do I borrow Open Shelf book? at the Reference Desk/Information Counter.
A: You are encouraged to borrow the Open Shelf book using the self-
check station (self-service borrowing) located at Level G. However, (III) E-Books
you can also approach the library staff at the Circulation Counter 1,
Level G, Main Library to borrow the Open Shelf book. Anytime, Anywhere Access:

Q: How do I borrow item from the Restricted Loan Collection?  Cambridge Books Online (CBO)
A: You have to present your ID card and the call number of the item  Gale Virtual Reference Library
that you wish to borrow to the library staff at Circulation Counter 1,  Elsevier eBooks
Level G, Main Library.  iG Publishing e-Book Library

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 IGI Global Research Collection Frequently Asked Questions

Remote access (access outside KL Main Campus) can be done via Below is a list of common questions frequently asked by our users:
Intranet.
Library Membership
Main Library Access:
Q: Do I need to make a Library membership card?
 Essays in Portfolio Management A.: No. Your Student/Staff ID card is also your Library membership
 Global Optimization with Maple card.
 Introduction to Derivative Securities
 Maplets for Calculus Q: What should I do if I lost my Student/Staff ID card?
 Mathematics with Maple – A Comprehensive E-book A: You must report to the library staff at Information Counter, Level G,
Main Library immediately to deactivate your library account. Alterna-
To access, please approach the library staff at the Reference Desk/ tively, you may deactivate your library account by logging in to Library
Information Counter, Main Library. InfoWeb. The steps are as follows:

(IV) Commerce Clearing House (CCH) Online Publications Step 1: Click on “Login” tab on the top menu bar
Step 2: Enter your “ID Barcode No./ IC No.” and password
 Malaysia Accountants’ Manual Step 3: Click on “My Account” tab on the top menu bar
 Malaysian Companies Legislation Step 4: Click on “I lost my card” button
 Malaysian Company Secretary’s Practice Manual
 Malaysian Securities Legislation Q: Can alumni borrow library books?
A: Yes. Alumni (with Alumni Access card) can borrow library books,
Remote access (access outside KL Main Campus) can be done via provided they have paid an annual library fee of RM50 and the re-
Intranet. quired book deposits.

What can you find at each level of the library? Library Terms

Level LG Q: What is a Call Number?
This level consists of the following: A: Call Number is a unique number (usually numbers and letters) that
 Serials Collection indicate an item’s shelving location in the library.
 Media Collection
 Red Spot Collection Library InfoWeb
 Media Room – for individual viewing of AV materials.
 Audio-Visual Room – for group viewing of AV materials. Q: What is Library InfoWeb?
 Online Resources and Internet Access. A: Library InfoWeb is a Social OPAC (Online Public Access Catalogue).
 Circulation Counter 2 — for users to borrow/return/renew Red To access Library InfoWeb, go to: http://infoweb.tarc.edu.my/.

Spot books. Q: Do I need a password to search Library InfoWeb?
A: No password is required to search Library InfoWeb.
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Q: How do I login to Library InfoWeb?
A: You need to enter your ‘ID Barcode No. / IC No.’ and password’ You

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3.7 Users are not allowed to remove or change the placement Level G
of furniture or equipment in the library.
This level comprises of the following:
3.8 Stern action shall be taken against any users who steal or  Main Directory – shows the location of the library offices, collections
vandalize library materials/equipment.
and facilities.
3.9 Disciplinary action shall be taken against users who  Circulation Counter 1 – for users to borrow/return/renew Open Shelf
misbehave or make noise in the library/reading rooms.
The Library Management has the right to request such books and Restricted Loan items, and as pick up location of reserved
users to leave the place immediately. books.
 Restricted Loan Collection
4. Lost/Damaged/Unreturned Library Materials
4.1 User who has lost/damaged/failed to return borrowed item  Reference Desk - offers reference services to users to assist them in
is required to pay the replacement cost of double the item
price. retrieving library resources for their study and research needs.
 Information Counter – general enquiries, discussion room and presen-
5. Photocopying
5.1 Users who photocopy library materials will be deemed tation room bookings, etc.
personally responsible for any infringement under the  New Books Corner – displays newly catalogued books.
Copyright Act 1987.  InfoWeb stations – for Library InfoWeb and online resources access.
 Self-Check station – self-service borrowing/renewing of Open Shelf
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books.
 Online Resources and Internet Access
 Discussion Rooms

Level 1A
This level includes the following:
 Presentation Room — equipped with LCD projector for presentations

related to coursework.
 Discussion Rooms (Zone A)

Level 1
This level includes the following:

 InfoWeb stations
 Online Resources and Internet Access

Level 2A
This level includes the following:

 Discussion Rooms (Zone B)
 Examination Question Papers
 Photocopy Room
 Online Resources and Internet Access

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Level 2 GENERAL RULES AND REGULATIONS
This level includes the following:
 Quiet Study Zone All library users must observe the Library Rules and Regulations. The
 Individual Study Rooms Chief Librarian is empowered to withhold library privileges from users
 Reference Collection who do not comply with any of the following rules and regulations.
 Chinese Collection
 Online Resources and Internet Access 1. Personal Belongings
Wireless Internet Access
Wi-Fi access is available throughout the Library building. 1.1 All library users are not allowed to bring in bags, files,
Baggage Area umbrellas etc. into the library, except handbags and
Users may temporarily store their belonging, such as bags, files, umbrellas, transparent A4 size document cases that are not more
etc. in the pigeon holes located at the entrance of the Library. than five (5) cm in thickness and laptop sleeve (slim cover-
ing for the laptop, like an envelope).
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1.2 The Library Management accepts no responsibility for theft,
damage, misplacement or loss of personal belongings of its
users.

2. TAR University College ID Cards

2.1 TAR University College ID cards are not transferable.

2.2 Library users must produce a valid ID card to gain entry to
the library and/or upon request by the library staff.

2.3 In the event that a library user loses his/her ID cards, he/
she must report to the Library immediately to avoid his/her
ID card being misused by others.

3. Discipline and Conduct

3.1 All library users should be attired appropriately according to
the University College guidelines.

3.2 Smoking and the consumption of food and drink (except
water) are not permitted in the library.

3.3 Silence must be observed in the library.

3.4 The use of handphones in the library is prohibited. All hand-
phones must be switched off or set to silent mode while in
the library.

3.5 Users are strictly not allowed to play games of any form in
the library.

3.6 Reservation of seats is not permitted.

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 Change password SERVICES
 Request/reset password
 Rate book(s) and other materials Loan Entitlement
 Create and save booklists
 Save a search for subsequent login to Library InfoWeb Collection Open Shelf Restricted Loan Red Spot Loan
 Deactivate library account due to loss of ID card Level
of Study Loan Loan Loan Loan Loan Loan
User Education Programme Limit Period Limit Period Limit Period
The Library conducts a number of user education programmes,
comprising: (items) (days) (items) (days) (items)
i) Library induction programme
The library induction programme is conducted during new intake time. It Diploma 33
aims to introduce new students to the collections, services and facilities A-Level
offered by the library. The programme comprises a PowerPoint Foundation 14 14 1 4 hours or
presentation and a library-guided tour. *overnight
ii) Library training sessions
The Library offers training sessions to users to equip them with the skills Bachelor 5 5
in information searching using library online catalogue and subscribed Degree
online databases, e-journals, e-books, etc.
The training sessions cover the following topics: *Overnight loan for Red Spot books starts FOUR hours before Library’s clos-
A) Library InfoWeb ing time and must be returned by 10.00 a.m. on the due date.
B) Online Resources Searching Skills
Please approach the library staff to sign-up for the training. For Main Library, the overnight loan schedule for Red Spot books is as
follows:
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Period Day Borrowing Time Returning Time/Day

Mondays - Thursdays 5.00 pm onwards By 10.00 am the following day
Semesters 5.00 pm onwards By 10.00 am on Monday

Fridays

Semester Mondays - Thursdays 3.00 pm onwards By 10.00 am the following day
Holidays

Fridays 3.00 pm onwards By 10.00 am on Monday

Saturdays & Sundays By 10.00 am on Monday

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Fines Reference Services
Fines are imposed on all library materials returned after the due date.
The reference librarian handles enquiries relating to library collections, ser-
Collection Rate vices and user education programmes. This includes providing assistance/
Open Shelf 20 sen per item per day instruction in searching for a particular book, journal, etc. using the Library
Red Spot 50 sen per item per hour InfoWeb, searching for information/articles using the Library’s online data-
Restricted Loan 50 sen per item per day bases, etc. The Reference Desk is located at Level G, Main Library.

User who has overdue item is blocked from borrowing, renewing or Library InfoWeb
reserving any library materials until the overdue item is returned and fines Library InfoWeb is a Social OPAC (Online Public Access Catalogue). It is
are cleared. The student’s examination transcript/certificate will not be easy to use and is accessible at anytime, anywhere from any internet-
released if there are any outstanding loans or unpaid fines in his/her library connected PCs or mobile devices. The URL for InfoWeb is http://
account. infoweb.tarc.edu.my.

Renewals Online Catalogue

Users can renew library materials, provided: Users can perform searches using any of the following:
1. The item is not overdue;
2. The user has no overdue items or unpaid fines in his/her account; a) Quick Search : Search for item(s) using any word.
3. The item has not been reserved by another user or recalled by the b) Advanced Search : Search for item(s) using words or phrases by

Library Management. specific fields and applying multiple filters.

Requests In the search results screen, users can perform the following functions:
Users may reserve a currently checked-out item in the Open Shelf or  Refine search with additional items or facets.
Restricted Loan Collection.  Sort the list of titles.
 Save the list of titles to cart for later viewing, saving, printing or email-
Recalls
All loaned-out items are subject to recall by the Library Management. The ing.
recalled items must be returned within five (5) days from the recall date.  Email search results and share links to social media (e.g. Facebook,

Circulation Notices Twitter, etc.)

It is the user’s responsibility to keep track and to return borrowed library By logging in to Library InfoWeb, users are able to:
materials on time. The Library will send circulation notices as a courtesy to (i) View library account summary and the following circulation infor-
remind users of their circulation activities. However, non-receipt or late
receipt of circulation notices does not exempt the user from paying overdue mation:
fines.  Requested item(s) and statuses
 Checked-out/ borrowed item(s) and corresponding due date
10  Overdue item(s)
 Pickup item(s)

(i) Perform the following functions:
 Renew Open Shelf books and/or Restricted Loan materials online
 Place requests on checked-out (borrowed) Open Shelf books and/
or Restricted Loan materials

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